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Deery Brothers Inc.

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Topic

Vehicle Purchase

87.8% positive

Across 999 reviews of Deery Brothers Inc. in West Burlington, IA, vehicle purchase appears in 255 reviews (87.8% positive), from 2011-08-26 through 2026-05-28.


Key findings

  • Vehicle Purchase mentioned in 255 of 999 reviews (25.5%)

  • 88.6% of Vehicle Purchase reviews are 4 or 5 stars

  • Average rating in Vehicle Purchase reviews: 4.5★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    80%205 mentions
  • Courtesy & Friendliness

    48%123 mentions
  • Communication & Updates

    47%121 mentions
  • Pricing & Value

    29%74 mentions
  • Technical Knowledge & Expertise

    19%49 mentions
  • Responsiveness & Speed

    15%38 mentions

Reviews mentioning vehicle purchase

March 5, 2026

Donte James

GREAT range of selection. Wouldnt stop offering drinks or anything to make us comfortable. Nice affordable and easy. Blowing any other car dealership OUT OF THE WATER!!!

Response from owner

Thank you, Donte! We're glad you enjoyed our selection and the service we provided. Your feedback means a lot to us, and we appreciate your support!

March 5, 2026

March 1, 2026

Danielle Ash

Good experience with the 2 vans purchased this one and the one we bought a year ago and passed on to or kids and possibly more in the future thanks again

Response from owner

Thank you, Danielle! We're glad to hear you had a good experience with both vans and appreciate your continued trust in us. Enjoy the journeys ahead!

March 1, 2026

February 27, 2026

David Jones

Just bought my third new vehicle from Deery Brothers. Iziah Robinson was my sales again. Polite, knowledgeable, and goes the extra step for his customers. Just a over all nice young man. Deery Brothers and Iziah got me the Denali in a very quick time. Happy all the way around on how everything went.

Response from owner

Thank you for continuing to choose Deery Brothers for your vehicle needs. We're glad our team made the Denali purchase smooth and efficient. We appreciate your loyalty and positive feedback.

March 15, 2023

February 24, 2026

Amy Ramer

My husband and I purchased a 2017 Chrysler Pacifica from this dealership about a month ago for $15,000. During the test drive we mentioned feeling a slight miss, but we were reassured after the vehicle was connected to a diagnostic computer that everything checked out fine. Shortly after purchasing the vehicle, the check engine light came on and we learned the vehicle has a major engine issue consistent with a failing head gasket — a repair quoted to us at approximately $8,500. The vehicle was sold with a 3-month / 3,000-mile warranty, and we are still within both limits. However, we were never provided any written warranty documentation at the time of sale. We left the dealership with only two pieces of paperwork, neither of which included warranty terms. Despite requesting the warranty information multiple times, we still have not received it. After several conversations with staff and management, we felt dismissed and frustrated rather than supported. While partial assistance was discussed, we were ultimately left responsible for thousands of dollars on a vehicle we had just purchased and had already raised concerns about early on. We understand used vehicles can have issues, but clear communication, transparency, and providing customers with warranty information should be standard practice. We ultimately chose to have the vehicle repaired elsewhere for significantly less. We are sharing our experience so future buyers make sure they receive full warranty documentation before leaving the lot and fully understand what is — and is not — covered. We have talked to several people too there because they claim to call them to work things out but I have talked to several people there and nothing gets solved!

Response from owner

Amy, I’m sorry to hear about your experience with the Chrysler Pacifica and the concerns you've raised regarding the warranty documentation and communication. Your feedback is invaluable, and I understand how frustrating this situation must be for you and your husband. We aim to provide clarity and support to all our customers, and it seems we fell short in this instance. Please feel free to reach out via text or call for further assistance, as we want to ensure your concerns are addressed properly. Thank you for sharing your experience, and I hope we can work towards a resolution.

February 14, 2026

February 17, 2026

Lil B

We drove from Wisconsin to Iowa to purchase our 2022 Chevy Sierra, and the experience was absolutely worth it. Scott helped my husband over the phone ahead of time and answered every question he had. He truly went above and beyond to make us feel comfortable making the trip out of state for a truck. When we arrived, Cameron greeted us and was incredibly personable and kind throughout the entire process. He made us feel confident that we were making the best decision. He even called the next day to make sure we got home safely and to check in on how the drive was. Which was very thoughtful of him. Lastly, Kyle handled the financing and did an excellent job explaining everything clearly and thoroughly while we were there. We highly recommend this dealership. Especially if you’re coming from out of state. Such a great experience from start to finish!

Response from owner

Thank you, Lil! We appreciate you taking the time to share your experience. It's great to hear that Scott, Cameron, and Kyle provided you with such excellent service. Your recommendation means a lot to us!

February 17, 2026

February 12, 2026

Monica C

We had a great experience with Colton. He went above and beyond to find what could and hopefully will be our forever car. He made sure it had everything we wanted on it. Every feature!! Thank you Colton.

Response from owner

Thank you, Monica! We're so glad to hear you had a great experience with Colton. It's wonderful that he helped you find your perfect car with all the features you wanted. Enjoy your new ride!

February 12, 2026

February 11, 2026

Sherry Greenlief

Great overall experience!!! Cameron sold me on the new Toyota Tacoma and I love it!! He was very friendly, knowledgeable and easy to work with. Julie was very helpful and friendly helping me choose how to keep my new truck looking brand new especially since I drive a gravel road every day. I wish I could rate the staff individually, I would give Kevin (finance guy) a big 0! He was very rude, cocky, judgmental and almost lost Cameron a sale. I would definitely recommend if your in the market for a new vehicle, just try to avoid Kevin

February 2, 2026

Nancy Purvis

Very helpful and explained the vehicle and all the functions the car has. Will buy there again.

Response from owner

We appreciate your positive feedback and are glad our team could assist you with the vehicle details. Thank you for choosing Deery Brothers. We look forward to serving you again.

September 13, 2025

January 24, 2026

dawn nowell

Great service at the West Burlington Deery Brothers. Brandon was very professional and knowledgeable. Kevin in finance answered all of our questions about the extended warranty. Top notch service all around. I would highly recommend Deery Brothers.

Response from owner

Thank you, Dawn! We're glad to hear you had a great experience with our team, and we appreciate your recommendation. Your kind words about Brandon and Kevin mean a lot to us!

January 25, 2026

January 23, 2026

Linda Peters

I was totally pleased with the vehicle they had to show us.It met our expections and beyond them.They bent over backwards to make sure our experience was a total 5 and more.They were courteous, thoughtful,helpful, and with their suggestions helped us save money.Be sure to ask for their extended warranty plan that includes the gap feature.If you have an accident and your car is totaled the gap feature will pay off the rest of the loan you have on your car plus the service is honored thruout the nation and will pay for what issues you have with your vehicle( if I understand correctly)The man you want to speak to is Kevin Mehaffy.He is awesome honest and will hook you up with whatever you need.All of the salespeople were awesome and the head honcho of the Deery Brothers car dealership even graced us with his presence to ensure we were properly taken care of and was sooo down to earth.I would recommend Deery Brothers car dealership anytime to anybody!!!

Response from owner

Thank you, Linda! We're glad to hear that you had such a positive experience and that our team, including Kevin, could assist you effectively. Your recommendation means a lot to us!

January 23, 2026

January 22, 2026

Shari Pruett

Great experience! Quick and easy buying a vehicle!

Response from owner

Thank you for sharing your experience. We're glad the vehicle purchase process was smooth for you. We appreciate your feedback on Deery Brothers.

March 8, 2025

January 17, 2026

Jan Alter

We recently purchased a 2025 Toyota RAV4 from Wendy Miller. It was a great experience! She was very knowledgeable and took the time to show us each and every feature of the vehicle. She answered all of our questions and encouraged us to call her if we did have questions in the future. I would highly recommend Wendy for your next purchase!

Response from owner

Thank you for sharing your positive experience with our team at Deery Brothers. We're glad the 2025 Toyota RAV4 and our service met your expectations. We appreciate the recommendation.

January 17, 2026

January 14, 2026

Karen Beckert

Everyone was so friendly and helpful to put me in a car I wanted! Iziah went above and beyond! He is a big asset to Deery Bros!

Response from owner

Thank you, Karen! We're so glad to hear that you had a great experience and that Iziah was able to help you find the car you wanted. We appreciate your kind words!

January 15, 2026

January 10, 2026

Jesse Kadlec

I bought my car from this dealership several years ago. I bought it as-is as a older used car, so I expected some issues. At first, I was really pissed because within the first year, the power steering pump died AMD the brake lines completely snapped. The brake lines should've been found on the initial inspection. Since then, they've replaced the power steering pump for FREE (well worth the engine protection package) because I get an additive during the oil changes. I do have to drive an hour for each oil change, but I would happily continue doing that for the life of this car if it means the moving parts have an extended warranty. The additive is like $12. To add on to the service departments Stellar warranty option, they get me in and out within an hour which I appreciate. They also do a full inspection and give you the results/ explain things before your oil change is even complete. They suggest recommended fixes but I've literally never felt pressured to get a single thing done on my car, including some things that were pretty urgent. They do not void the warranty if you get work done elsewhere because I'm extremely picky about who works on my vehicle.. the service is expensive so do keep that in mind but the quality of work I think makes up for it. If I had to get another car, I do think I would choose this place again. I'm not sure how thorough their inspections really are with used cars given the condition of mine when I received it, but it was still worth it for me in the end. Finding my car was like a unicorn and Deery Brothers West Burlington was willing to help me get it with insurance money.

Response from owner

Thank you, Jesse, for sharing your detailed experience! It's great to hear that our service department has been able to support you, and we appreciate your understanding with the initial challenges. We're glad you found your car and that our team could assist you in the process! Your feedback about the thoroughness and quality of service means a lot to us.

January 10, 2026

December 7, 2025

Nancy Johnson

Great salesman and service. I simply told them my goals and they worked everything to fit them. Followed up by reaching out to confirm satisfaction!

Response from owner

We appreciate your feedback and are glad our team could align with your goals. Thank you for choosing Deery Brothers.

April 14, 2025

December 5, 2025

Karin Goosey

Rayne knew his inventory, what we wanted and answered our many questions. We know he'll be there to assist us in becoming familiar with the technology our new Mazda offers.

Response from owner

Thank you, Karin, for your kind words! We're glad Rayne could assist you with your questions and help you get familiar with your new Mazda. Your satisfaction is important to us!

December 5, 2025

November 29, 2025

Jamie

Had a great experience with my new purchase.

Response from owner

Thank you, Jamie, we're so glad to hear you had a great experience with your new purchase!

November 29, 2025

November 23, 2025

Marty Ferdig

The entire experience was awesome. In the process of moving here, I was doing some 'window shopping '. I contacted the online service team and was referred to Steve. Steve reached out and guided me through everything. We found the right truck when I got here and Steve and the team made the purchase easy and got me off and running quickly. I would definitely recommend Deery Brothers for your next car or truck purchase.

Response from owner

Thank you, Marty, for your wonderful review! We're glad to hear that Steve and the team made your experience smooth and enjoyable. Your recommendation means a lot to us!

November 23, 2025

November 21, 2025

Amanda Garr

Great experience buying a new car and great service with oil changes.

Response from owner

Thank you, Amanda, for your wonderful feedback! We're glad you had a great experience with your new car and appreciated our service for oil changes.

November 21, 2025

November 20, 2025

Lisa Harvey

Steve, the salesman was very kind, patient, informative and helpful. I felt no pressure and the finance department worked diligently to keep my payments low as well as get me a good intrest rate. Very satisfied Lisa Harvey

Response from owner

Thank you, Lisa! We're glad to hear that Steve provided you with such a positive experience and that our finance team was able to assist you effectively. Your satisfaction means a lot to us!

November 21, 2025

October 25, 2025

Sheila Eversmeyer

Craig Beck was awesome to work with. Went in to test drive a Nissan pathfinder, loved it, and he had it ready to go for next morning for pick up. That's what we requested. Down to earth awesome guy. If your looking for a sales man, he's your guy. Great experience!!

Response from owner

Thank you, Sheila! We're so glad to hear you had a great experience with Craig and that he made the process smooth for you. Enjoy your new Nissan Pathfinder!

October 25, 2025

October 19, 2025

Nikki Randall

steve was very helpful with getting all the paperwork set up to buy my vehicle. he was very friendly and a good guy. kyle in the business department was very friendly and funny, he helped me get everything worked out and finalized my paperwork. love this place

Response from owner

We appreciate your review and are pleased to know our team took great care of you. Thank you for sharing your experience with us at Deery Brothers.

October 19, 2025

October 15, 2025

Delbert Stephens

They got the color. I want it with all the options and then explained how to do the set ups on the vehicle.

Response from owner

We're glad we could meet your needs at Deery Brothers. Thank you for your review.

August 24, 2024

October 12, 2025

ryan eddington

I found myself in a predicament as my ford ranger keeps burning up fuel pumps. The age and mileage of the vehicle are enough that handling my daily routine is a bit of a stretch. I decided it was time for a newer vehicle while i keep my ranger and hopefully fix it as a backup. As it is, it is dead as a doornail. I did some quick searches on line thinking the $20K zone was what I was prepared to do. Deery Bros web site came up with a pretty good selection of compact cars which is what I was thinking about. There was a corolla that had some previous damage which i could see in the carfax Deery published online. Knowing this helped me in my final decision which was a new Nissan Sentra. It was close enough in price to the corolla but there is a lot to be said for going new if you can, and the difference in price wasnt enough to point me toward the corolla. Ivan was my sales rep and he was very helpful and accommodating through the whole process. I took the powder white option for a test drive over night. No complaints at all on the car, but I did see that there was an Aspen white version that was missing a couple of options compared to the powder white, so i went with the aspen white, it was also about $1,500 less. Again Ivan was very accommodating by giving me as much time as I wanted to compare and contrast. The aspen white didnt have the $80 clear bumper cover that came with the powder white and I was hoping this could get ordered as a customer courtesy but this was not possible. One thing that stuck in my mind when i bought my Ranger new was that they threw in keyless entry for free, small things like that stick in a customers memory. Anyway, I decided to go with a down payment and finance the rest. I was a little surprised at the final monthly payment amount, but I knew going in that I could pay against the principal to speed things up, and Ivan and the Finance director confirmed this. My plan is to make some aggressive payments to knock back the principal once the loan gets started and potentially refinance at Capital one if that makes sense to do. After the purchase I noticed that Nissan of Galesburg had the same vehicles at somewhat lower prices. If my timeline was not so tight I might have considered them as an option. Overall this experience was painless compared to any other car purchases for me in recent memory. I would go with five stars but there are some unknowns such as CVT transmission performance long term and overall quality of the vehicle, + whether I find the financing varies wildly from the norm. As I mentioned I was pressed to make a deal so I started with what it is and know that I have some options to reduce any payment pain as needed. Thank you,

Response from owner

Thank you, Ryan, for sharing your experience and for the thoughtful feedback. We're glad to hear that Ivan was helpful throughout your car-buying journey and that you found a vehicle that suits your needs. We appreciate your insights on the process and understand your concerns regarding financing and vehicle performance. If you have any further questions or need assistance in the future, we're here to help.

October 12, 2025

October 10, 2025

Richard Housman

One of the least stressful and most pleasant experiences I’ve had acquiring a new vehicle. Many thanks to Steve Donald and the Deery staff. I look forward to continuing the journey with you!

Response from owner

We're glad to hear about your positive experience with our team. Thank you for choosing Deery Brothers. Wishing you enjoyable journeys in your new vehicle.

February 3, 2025

October 3, 2025

Victoria Tapscott

Was told when purchased car the first oil change would be free. They said they do not honor that on used cars. They need to train their sales people better to make sure they are giving the correct information. Instead the lady was rude and they would not honor it. I will never use again.

Response from owner

Victoria, I’m sorry to hear about your experience regarding the oil change and the service you received. We appreciate your feedback and understand how frustrating this situation must have been for you. We are committed to improving our training to ensure accurate information is provided. If you would like to discuss this further, please feel free to reach out to us via text or call.

October 4, 2025

September 22, 2025

Scott L

I’ve bought quite a few vehicles over the years but dealing with Deery Brothers Ivan annd Scott was my best and most non-stressful vehicle purchase to date. I’m not sure who the gentleman was in finance that I worked with but he was super fantastic as well. The whole transaction from start to finish was great. Also, I love my new Tacoma. Something to be said about working with a small town dealership where you are treated with respect and as a friend. Ty

Response from owner

Thank you, Scott, for your wonderful feedback! We're glad to hear that your experience with Ivan and our finance team was so positive and that you love your new Tacoma. We appreciate your support for our small-town dealership and look forward to serving you again!

September 23, 2025

September 3, 2025

Judy Mears

Can’t say enough good things about the help we have had at Deery Brothers! So grateful for Brad Deery and Craig Beck! Finding us dependable used cars for my daughters! Purchasing cars can be so stressful but Craig was always available when we needed him and made the process much less stressful!

Response from owner

We're pleased to hear that our team made your car-buying experience smoother. We appreciate your kind words and are proud to have helped find reliable cars for your daughters. Thank you for choosing Deery Brothers!

September 3, 2025

September 1, 2025

Kelly Wills

Colton was awesome to work with and took the time to show me the bells and whistles of my new hybrid SUV.

Response from owner

We're pleased our team provided a great experience with your hybrid SUV. Thank you for the kind words about Deery Brothers.

September 1, 2025

August 27, 2025

Chris Apgar

The car runs great thank you. The brake pedal feels a little soft but the car stops. My key wasn’t in perfect condition but it didn’t fall apart in my hand when I start the car when I gave it to you.

Response from owner

Thank you for your feedback, Chris. We're glad to hear the car is running great overall. We understand your concerns about the soft brake pedal and the condition of the key, and we appreciate you bringing this to our attention. If you need further assistance or have any more questions, please feel free to reach out via text or call.

August 28, 2025

August 14, 2025

Taran G.

Purchased a vehicle from Colton and he was great! Zero complaints about the entire process. Would highly recommend!

Response from owner

Thank you, Taran! We're glad to hear that Colton made your vehicle purchase a great experience. We appreciate your recommendation!

August 15, 2025

August 10, 2025

Ascended Electronics

I bought us a running vehicle from here for $999 in 2025. My goals were met.

Response from owner

Thank you, Ascended! We're so glad to hear that you found the perfect vehicle and that your goals were met. Your satisfaction means a lot to us!

August 10, 2025

July 31, 2025

Lani

Used the website to choose a car, value a trade-in and set up an appointment to test drive the new car. My sales consultant, Rayne, was very helpful, friendly and patient while answering my many questions. It was an easy process.

Response from owner

Thank you, Lani, for your wonderful feedback! We're glad to hear that Rayne provided you with such helpful and friendly service during your car buying experience. Enjoy your new car!

July 31, 2025

July 29, 2025

Carol Boller

My husband and I drove over 1 hour to this Deery dealership. We came prepared to buy a new 2025 Nissan Kicks. We couldn’t ask for a better car buying experience! Steve and the finance manager took great care of us! Steve was very professional and knowledgeable. He went over the technology for the vehicle and answered our questions. Every car dealership should have a “Steve”. 😁

Response from owner

Thank you, Carol, for sharing your wonderful experience with us! We're glad Steve and the finance manager provided you with excellent service as you purchased your new Nissan Kicks. Your kind words mean a lot to us!

July 29, 2025

July 25, 2025

Jody Ramatowski

This is our 4th vehicle from Derry Brothers in Burlington Iowa. Wendy Miller was our sales associate and she has sold us 3 of these cars. (She wasn't employed here for our 1 st Nissan) My husband only buys Nissan and he always drives the 30 miles to this dealership. When we arrived to look at Nissan's, Wendy was very busy and was already helping 2 other customers. She was happy to see us and she told us to go outside and look and she would come out as soon as she could. Wendy came out on the lot and she saw the Nissan Kicks that we were looking at and she went in and got them ready to be test driven. Wendy let us test drive and we found the perfect car! She helped us through the process, as she always does, step by step. We were happy that everything went smoothly, but it always does with Wendy. We will recommend her and Deery Brothers to our family and friends, as she is so personal and like a friend to us. We laughed and enjoyed our time with Wendy. Thank you Deery Brothers for Wendy!

Response from owner

Thank you, Jody, for your wonderful review and for being a loyal customer; we're so glad Wendy made your experience enjoyable and helped you find the perfect Nissan!

July 25, 2025

July 19, 2025

Nate Canton

Great experience purchasing our new van!

Response from owner

Thank you, Nate! We're so glad to hear you had a great experience purchasing your new van. Enjoy your new ride!

July 19, 2025

July 17, 2025

knocknockify

We loved working with Wendy Miller! She is straightforward and no frills, no nonsense. We got just what we needed, with accurate and speedy processing. Would definitely work with Deery Bros again for future vehicle purchase

Response from owner

Thank you, Knocknockify! We're glad to hear you had a great experience with Wendy and that everything was processed smoothly. We look forward to assisting you again at Deery Bros for your future vehicle purchases!

July 17, 2025

July 6, 2025

Kent Hagans

Bought a 04 ford f250 super duty a month ago and nothing but problems since I pulled it off the lot, birds nest in the air filter, blows black smoke at times and white other times, started not wanting to idle now sits in my driveway won’t start. Not happy with the purchase at all, I bought a 10k piece of junk, I understand it’s “as is “ but shouldn’t have that kind of issues after only a month.

Response from owner

Kent, I’m really sorry to hear about the issues you've been facing with your Ford F250; it’s understandable to feel frustrated when a purchase doesn’t meet expectations. We appreciate you bringing this to our attention, and I want to assure you that your concerns are important to us. Please feel free to reach out via text or call so we can assist you further and find a resolution together.

July 6, 2025

June 30, 2025

Hailey Tweedy

Rayne was wonderful to work with! He was super easy to work with and got me in the perfect car!

Response from owner

Thank you, Hailey! We're so glad to hear that Rayne made your experience enjoyable and helped you find the perfect car.

June 30, 2025

June 28, 2025

Dick Springsteen

Thought they were fair to deal with. Salesman, Izaih, was very helpful and accommodating.

Response from owner

Thank you, Dick, for your kind words; we're glad to hear you found us fair and that Izaih was helpful and accommodating during your experience.

June 28, 2025

June 22, 2025

Kayla Roberts

Rayne at Deery W Burlington was fabulous. He was very knowledgeable with the RAV4 and I hardly had any questions as he answered all of them showing me the vehicle. Very personable with great customer service. I also want to shout out Keven in the finance department as he answered all of my questions, was very knowledgeable as well as gave great customer service. The staff at Deery in W Burlington is top tier!! I found my current dream car!

Response from owner

Thank you, Kayla! We're so glad to hear about your fantastic experience with Rayne and Keven, and it's wonderful that you found your dream car with us. We appreciate your kind words and support!

June 22, 2025

June 19, 2025

Terri Boulton

The people at Deery Brothers in West Burlington where excellent they got me into my new car. And I love it

Response from owner

Thank you, Terri! We're so glad to hear that you had a great experience with our team and love your new car.

June 19, 2025

June 16, 2025

Leigha Wooldridge

Haven't finished our process yet, but loving our truck before we even have it. ISAIAH awesome and no one has been pushy or false about how to proceed. Can't wait to finish. 😉

Response from owner

Thank you, Leigha! We're so glad to hear you're loving your truck already and appreciate your kind words about Isaiah and our team. We can't wait to help you finish the process!

June 16, 2025

June 11, 2025

D Bradford

Found the truck I wanted for a fair price and everything went smoothly.

Response from owner

Thank you, D, for your kind words! We're glad you found the perfect truck at a fair price and that everything went smoothly for you.

June 11, 2025

May 28, 2025

Jacee Goodrich

Had me out of there with a great deal in record time! Wonderful place with awesome people

Response from owner

We appreciate your kind words about Deery Brothers. Thank you for choosing us!

May 28, 2025

May 26, 2025

Terrance Gray

Friendly establishment with plenty of helpful people. Worked out payment even though it was close time. Overall great business

Response from owner

Thank you, Terrance, for your kind words! We're glad our team could assist you with your payment and that you had a great experience with us.

May 26, 2025

May 15, 2025

Dawn Dean

They are amazing .. they worked with us on getting our truck .. very friendly place .. Rayne was our sales person .. great guy to work with along with our finance guy .. they made it happen … We recommend them to our friends who are looking for a new truck as well .. i plan to go back .. Great place Great people thanks guys .. We love our truck

Response from owner

Thank you, Dawn! We're so glad to hear you had a great experience with Rayne and our finance team. We appreciate your recommendations and look forward to seeing you again soon. Enjoy your new truck!

May 15, 2025

May 14, 2025

Ally Vandenberg

Very friendly, very descriptive and in depth on the vehicle. Made me feel welcome!

Response from owner

We're glad you felt welcome and appreciated the details on the vehicle. Thank you for sharing your experience with Deery Brothers.

February 25, 2025

May 13, 2025

Gaetano Ballarino

Everything went smooth. Craig was easy to work with.

Response from owner

Thank you for sharing your positive feedback. We're glad everything went well with our team at Deery Brothers.

May 13, 2025

May 3, 2025

Lindsey Springstroh

I live in Chicago and worked with multiple dealerships in my area to try to find the exact car (trim level, interior/exterior color combo) that I wanted. After having my deposit on file with a Chicago-area dealership for TWO months, they finally turned to me and said that they just couldn't get the car that I wanted any time soon. So I expanded my search area, which led me to Deery. Luckily, they had the exact car that I wanted already headed their way from the factory on the freight truck, and I was able to snag it. The sales rep that I worked with was Steve Donald, and he was excellent. He was very communicative, honest, and made me feel like he valued my business. When it came time to pick up my new car, my parents drove me out to Deery (an approximately 3 1/2 hour drive). All of us were impressed with the dealership itself, and with all of the staff that we encountered. My dad even said that next time he needs a new car, he'll consider buying it from Deery, even though there are countless dealerships closer to where he lives! Steve spent probably close to an hour showing me some of the key features on/in my new car, which was very helpful before I hit the highway to make the long drive back home. I highly recommend Deery, ESPECIALLY if you're feeling frustrated/strung along by other dealerships! Five stars!

Response from owner

Thank you for sharing your experience with Deery Brothers. It's good to know that our team made the process smoother and more pleasant. Safe travels in your new car!

May 3, 2025

May 1, 2025

Jeanette Fogle

Fair trade and a great pickup

Response from owner

Thank you for sharing your experience with Deery Brothers. We're pleased we could assist with the pickup and trade.

May 1, 2025

April 29, 2025

Eli Perencevich

Great experience. All as discussed over the phone. No nonsense transaction. Would highly recommend

Response from owner

Thank you for your kind words and recommendation. It’s great to know the experience matched what was discussed over the phone with no complications.

April 29, 2025

April 10, 2025

John Kelly

Deery Brothers was a wonderful dealership experience. The staff were friendly and knowledgeable, low pressure and high on respect. We couldn’t have asked for a better car buying experience! We love our new Traverse!

Response from owner

We're glad to hear you enjoyed your time with Deery Brothers and the Traverse. Thank you for sharing your positive experience!

April 10, 2025

April 4, 2025

Stacey Hathaway

We just bought a used 2021 Nissan Altima from them and it has been a very bad experience. The salesman, Tyler, seems very uninterested in helping. Tried to get them to come down on the price but we ended up HANDING THEM A CASHIERS CHECK FOR THEIR FULL ASKING PRICE. $19k and some change. Occasionally the car can't start and "Key Error" pops up on the dash. After shining my tires I realized that the tires have large gouges out of the sides so they're not even safe to drive on. But their inspection paper says the tires passed their inspection. They have made 0 effort to correct any of the issues. DO NOT buy from them.

Response from owner

Stacey, I’m truly sorry to hear about your experience with the 2021 Nissan Altima and the issues you've faced. Your concerns regarding Tyler's assistance and the condition of the tires are very important to us. We want to make this right and appreciate your feedback. Please feel free to reach out via text or call so we can discuss how we can assist you further.

April 4, 2025

March 26, 2025

Spencer Elliott

My daughter loves her new car! Thanks Rayne.

Response from owner

We're pleased to hear your daughter loves the new car. Our team appreciates your kind words.

March 26, 2025

March 21, 2025

Nattie Gee

Anya was very sweet. I appreciate her taking the time to listen and understand my needs in a vehicle. She made the buying process a beeeze!

Response from owner

We're glad to hear our team provided an easy and enjoyable buying experience. Thanks for choosing Deery Brothers.

March 21, 2025

March 18, 2025

Jason Spiegel

Rayne S was great to work with and made my out of state trade and sale easy!

Response from owner

Thank you, Jason, for your kind words about Rayne S; we're glad to hear your out of state trade and sale went smoothly!

March 18, 2025

March 17, 2025

Pamela Farr

Everything was great but the Finance Manager was a bit pushy about the extended warranty. Our salesman Rayne Schmitz was terrific.

Response from owner

We appreciate your feedback. It's great to hear about your positive experience with our team at Deery Brothers, and we will take this into account.

March 17, 2025

March 10, 2025

Bob Steinman

Tyler Schilson, our sales consultant helped us get the car and the deal we wanted. Kudos to Mark, the Sales Manager for the follow through. Shop Deery Brothers for sure!

Response from owner

Thank you for choosing Deery Brothers. We're pleased that our team could assist with your purchase. Enjoy your new car!

March 10, 2025

March 8, 2025

Gerri Davis

Buying a new car can be stressful, but Deery Bros. makes it easier! They knew why we were there, and we knew what we wanted . Came together and we had a new car! Love it!

Response from owner

Thank you for sharing your positive experience. Enjoy your new car!

March 8, 2025

March 3, 2025

Amy Van Fleet

Everyone was super friendly, professional and personable! Anya was very polite and didn’t try and pressure me into buying anything I didn’t want. I will buy all of my vehicles from now on from Dewey Bros in West Burlington!

Response from owner

Thank you for your kind words. We're glad to hear about your positive experience with our team at Deery Brothers.

March 3, 2025

March 3, 2025

Sadie Forsythe

Demetrius helped us find our forever car and was so much help! He was professional and patient. 100% would recommend Deery Brothers!

Response from owner

Thank you for recommending Deery Brothers. It's great to hear our team provided excellent service.

March 3, 2025

March 2, 2025

Bucksmom13 Kelly

Just overall pleasant experience. Everybody was extremely pleasant and very tolerant of my extreme blithering. I came in to look at a specific car from Car Gurus and that is what I purchased.

Response from owner

We appreciate your kind words and are glad you had a pleasant experience with us at Deery Brothers. Have fun with your new car!

March 2, 2025

March 1, 2025

Dylan Burger

Great experience! Got a fantastic vehicle at well below MSRP, while getting KBB value for my trade. I traveled from out of state but they were able to do much of the paperwork before hand and didn't try to undercut my trade value once they had me in the store. Fast communication, no pushy salesman or finance department, no forced add ons or protection packages, etc. Would definitely use again.

Response from owner

Thanks for the kind words. We appreciate you highlighting our straightforward process and are glad to hear everything went smoothly with your trade-in and new vehicle at Deery Brothers. Enjoy your ride!

March 1, 2025

February 27, 2025

nadia dimartino

Lauren is super kind, attentive, and overall excellent at her job! She listened to my needs and made sure I got exactly what I was looking for within my budget while explaining and exploring every option along the way. 10/10 :)

Response from owner

We're happy to hear about your experience with our team. At Deery Brothers, we make it a priority to offer exceptional service. Thank you for the 10/10 review!

February 27, 2025

February 27, 2025

Steve Gust

I’m just starting the purchase of a new car. My first contract was handled perfectly and professionally.

Response from owner

Thanks for choosing Deery Brothers. We're glad our team provided a smooth experience for you. Enjoy your new vehicle!

February 27, 2025

February 24, 2025

dessa rodeffer

Excellence friendly service and satisfied my every request and more. I was given their best price from the start and my car was ready when I requested it. So happy to work with Deery of West Burlington, IA for sales and service. Love my new 2025 Murano!

Response from owner

We're glad to hear you’re pleased with your 2025 Murano and the service you received at Deery Brothers. It's great to know that everything met your expectations. Take care and enjoy your new car!

February 24, 2025

February 23, 2025

Shelley Dill

The car looks awsome. The only place we go

Response from owner

Thank you for choosing Deery Brothers. We appreciate your trust in us.

February 23, 2025

February 22, 2025

Reggie Van Gleason

Helpful sales rep made for a easy test drive and helpful purchase process. Much easier and painless than expected. Recommend Steve Donald!

Response from owner

Thank you, Reggie! We're glad to hear that you had an easy test drive and a smooth purchase process, and we appreciate your recommendation of Steve Donald.

February 22, 2025

February 21, 2025

Sophia Cesar

Very nice people and very quick service. Went to look at vehicles and left with a new car the same day

Response from owner

Thank you, Sophia! We're glad to hear you had a positive experience with our team and found the perfect car so quickly. Enjoy your new ride!

February 21, 2025

February 13, 2025

Michael Slocum

I have purchased many vehicles from Deery Brothers over the years! Always good service, and good prices!

Response from owner

Thank you for choosing Deery Brothers time and again. We're glad our service and prices work for you!

May 9, 2024

February 9, 2025

Jim Kennelly

I called about a car they had advertised. The sales manager referred me to one of his sales man, Steve. I had some questions about equipment on the car over the phone. Steve went to insure the vehicle was there and was what I was looking for. We arranged a time to meet and look at the car. Steve had the car ready and we test drove it and they looked at my trade. We rapidly made a deal on the car and met Brandon the sales manager. I purchased an extended warranty, financed the car and departed the dealership 4 hrs later. Very pleasant experience.

Response from owner

Glad to hear you had a positive experience with Deery Brothers. We appreciate your feedback and hope you're enjoying your new car with the extended warranty. Have a great day!

February 9, 2025

February 8, 2025

Daryl Shy

Craig heard me when I told him what type I was looking for...had 3 ready for me to drive n choose from, we were able to communicate n brought one home.

Response from owner

Thank you. We're glad our team could help you find what you needed at Deery Brothers.

February 8, 2025

February 7, 2025

Uphoric Delirium

Found a great 2022 Toyota Corolla Hybrid on CarGuru, called and they verified it was on the lot so we made the drive to Iowa. Car was in great shape, priced as advertised and Ivan made the whole process painless. Waited about a month to review just to make sure there were no surprises. The car is great, the experience was great. 5 stars definitely recommend Deery Brothers and ask for Ivan he was a fantastic salesman, not pushy and very up front.

Response from owner

We're happy to hear you enjoyed your experience with our team and the 2022 Toyota Corolla Hybrid. Your recommendation means a lot to us. Thank you for choosing Deery Brothers, and we wish you many smooth miles ahead.

February 7, 2025

February 3, 2025

Doug Conrad

I recently purchased a 2025 GMC Sierra. I was very satisfied with the sales process at Deery Brothers.

Response from owner

Thank you for your feedback. We're glad the sales process met your expectations and hope you enjoy your 2025 GMC Sierra.

February 3, 2025

February 1, 2025

Mitch

Jake and Byron did a great job. They had exactly what I was looking for and made the purchase quick, easy and painless. Thank You!

Response from owner

Thank you for your feedback. We're glad our team could assist with a smooth purchase at Deery Brothers.

February 1, 2025

February 1, 2025

Grant Hildebrand

A good price good people to work with. Give them a call.

Response from owner

Thanks for sharing your experience. Take care!

January 28, 2025

January 27, 2025

Tracy Hunter

Great place to purchase a vehicle. Love my Sequoia❤️

Response from owner

Happy to hear you love your Sequoia. Thanks for choosing Deery Brothers.

January 27, 2025

January 23, 2025

Tracy Grisham

Byron was our sales person this time and did a great job! Just bought a new Nissan Rogue Rock Creek and love it! This is our 5th vehicle purchase from Derry Brothers and both sales people we have delt with have been great. Got to meet Brad Derry the owner this time and had a nice talk with him, very nice person. He gave me a shirt and some hot sauce that actually is really good.

Response from owner

Thank you for choosing Deery Brothers again. We're happy to hear about your positive experience, and it's great that you enjoyed meeting the owner. Enjoy your new Nissan Rogue Rock Creek!

January 23, 2025

January 23, 2025

Stan Hodgson

Had a very good experience at Deery Brothers everyone was friendly and helpful l would recommend them to anyone looking for a new car

Response from owner

Thank you for recommending Deery Brothers. We're glad you had a positive experience with our friendly team.

January 20, 2025

January 21, 2025

Stan Houghton

I can say we had a pleasant experience buying a vehicle today! Our salesman Chance was great to work with. No high pressure but just took really good care of us. They appear to really take good care in preparing a used vehicle for resale and make sure it’s in tip top shape. When we went back to sign all the documents the finance manager was really helpful and we felt good working with him. I’d definitely come back to purchase a vehicle here again!

Response from owner

Thank you for your feedback. We're glad to hear you enjoyed the vehicle purchasing process with our team at Deery Brothers. Wishing you all the best with your new ride!

January 21, 2025

January 17, 2025

Rhonda Howard

Excellent service from the moment I got there. Always treated very well, they make me feel like a VIP, I bought a new car a year ago as I appreciate the quality service and continued to have my car serviced there.

Response from owner

Thank you for sharing your experience with us. We're glad to know you continue to choose Deery Brothers for your car's service needs.

January 13, 2022

January 17, 2025

Instrument Maker

Good price, easy purchase process, and friendly sales associates.

Response from owner

Thank you for the kind words about our team at Deery Brothers. We appreciate your feedback and are glad you had a smooth buying experience.

January 16, 2025

January 13, 2025

Edward Woods

Highly recommend Derry brothers in Burlington.They went up and beyond my expectations.Wendy Miller was very understanding and great to work with and also the gentleman in finance.Do yourself a favor and don’t go anywhere else

Response from owner

We're pleased to hear you had such a positive experience with our team at Deery Brothers in Burlington. We appreciate your recommendation and look forward to serving you again.

January 13, 2025

January 1, 2025

Jeffrey Johnson

Great dealership! My salesperson was Ivan, he is awesome. I will definitely buy here again.

Response from owner

Deery Brothers appreciates your feedback and values your loyalty. We're pleased you enjoyed working with our team.

January 1, 2025

December 31, 2024

Jay Barquist

I was very pleased with the total experience. Craig made a fair offer for my trade and the price for the new one was a fair price as well. Financing and paperwork was as quick as I've experienced. Great job all around!

Response from owner

Thank you for sharing your experience with Deery Brothers. It is wonderful to hear that our team delivered a streamlined and fair process for you.

December 31, 2024

December 28, 2024

Mike Nicholas

Thank you Steve for the great deal on the CX30! The wife loves it :) I will be back when I am ready to purchase my next vehicle.

Response from owner

Thank you, Mike! We're glad to hear you and your wife love the CX30, and we appreciate your kind words about Steve; we look forward to assisting you with your next vehicle purchase!

December 28, 2024

December 12, 2024

teri ford

Not your typical car buying experience! From the moment we contacted Deery Brothers to set up a test drive appointment we had a good feeling. The salesman was very patient and not high pressure at all, unlike several other dealerships we encountered on our new car endeavor. We purchased a new Mazda CX-5 from Deery Brothers and would highly recommend this dealership if you want a fantastic car buying experience!

Response from owner

Thank you for recommending us. We're glad that our team could assist with your Mazda CX-5 purchase.

December 12, 2024

December 9, 2024

jason torrence

Awesome people to deal with . They helped me find just what I was looking for

Response from owner

Deery Brothers appreciates your kind words about our team. We're glad they could help you find what you were looking for.

December 9, 2024

December 6, 2024

Tina Blum

Great service, very helpful on what I wanted in a vehicle. This was a yr ago and I will have to change my ratings. I didn't have my car a full yr and it started failing speakers stopped working and now a yr later I find out from a dealership where I live now that it looks like it's been sitting in flood water, tie rods, cv joints r so rusted out it's not fixable. And my mufflers have holes in them bearing is so bad that I can lose my tire anytime when calling to let them know I get told to bring it back to get a different vehicle. If this vehicle is bad as it is at the time I got it, it should have never been for sale. I was also was told it was the only vehicle I could get on the loan I went through. So now I'm dealing with a vehicle that is not safe to drive and paying full coverage insurance and paying a loan.

December 6, 2024

Wirth315

As a former auto dealer myself, I only patronize dealers who do not overcharge (Toyota tax) with forced add-ons or fees. It’s rare in today’s (sellers) market. Why? Because they can. I’m happy to report that Deery Brothers makes the cut. Steve Donald was a pleasure to work with and the entire RAV4 transaction was quick, easy and transparent. Appreciate Steve staying past close on a Friday eve and not rushing any of the process. We also met the owner who was busily working / leading by example at a dealership who values customer relationships. Old school values that are appreciated and will ensure their success in the future.

Response from owner

Thank you for recognizing the efforts of our team. It's great to hear that your RAV4 experience at Deery Brothers was positive and transparent. We appreciate the acknowledgment of our commitment to customer relationships and values.

December 6, 2024

November 26, 2024

Steve Geisler

Great experience from 1st contact until driving off the lot in my new car. Anya Clark was amazing. Smooth and simple process. Only downside was it is the 1st car I've ever purchased where I didn't leave the lot with a full tank of gas.

Response from owner

Thank you for choosing Deery Brothers. It's wonderful to hear about your smooth experience with our team. Your feedback on the gas tank is valuable and we'll keep it in mind moving forward.

November 27, 2024

November 23, 2024

Dave Swaim

Good price. Friendly and knowledgeable. No pressuring and answered all questions. Very professional!

Response from owner

Deery Brothers is proud to provide a professional and friendly experience. Thanks for your review.

November 24, 2024

November 22, 2024

Jackie Kelley

Greg was my salesman and he was great! He wasn't pushy and had answers to all of my questions.

Response from owner

We're glad to hear our team made your experience at Deery Brothers positive. Thank you for sharing.

September 3, 2024

November 21, 2024

Judith Shotwell

When I buy a car is not just price but service as well. This is my 2nd Nissan Rogue from Derry. The service department is great to work with. If decide to buy another car it will be from Derry because of the service department

Response from owner

Deery Brothers values your continued trust in our service department with the second Nissan Rogue. Our team appreciates knowing we've made a positive impression on you both times. Thank you for sharing your experience!

November 22, 2024

November 19, 2024

Dusten Chapin

Great Experience getting the exact vehicle I wanted at a reasonable price. Huge shoutouts to Iziah, Preston, and Marc for helping me along the entire process to get the car that I wanted and making sure it was ready to go when It was finally in my hands.

Response from owner

It's gratifying to hear you found the perfect vehicle at Deery Brothers. Our team is thrilled to support your car-buying journey, and we're pleased everything went smoothly for you. All the best with your new ride!

November 20, 2024

November 18, 2024

Salinda c

Iziah and Preston are the best. Went above and beyond to get my son into the car he wanted. Very helpful and friendly and patient!!

Response from owner

Deery Brothers is glad to hear our team was helpful. Your son's new car sounds exciting. Enjoy the ride!

November 19, 2024

November 13, 2024

gary gary

If you want a deal on some new Nissans I highly recommend driving to West Burlington and getting a deal at Deery Brothers. I drove an hour and a half to get the lowest price within 250 miles

Response from owner

Happy to hear about your experience with Deery Brothers, and we appreciate the great recommendation. If there's anything more you need, feel free to get in touch.

November 14, 2024

November 11, 2024

Cindy Moon

Bought a new 2024 Nissan Rogue

Response from owner

Great choice with the 2024 Nissan Rogue. Thank you for choosing Deery Brothers.

November 11, 2024

November 5, 2024

Dawn Beck

We just purchased a new vehicle and it was such a smooth, quick process. There was no pressure and when we went to pick it up, they had all the paperwork ready and we were in and out.

Response from owner

Thank you for sharing your experience at Deery Brothers. We're pleased to hear how smoothly everything went with your vehicle purchase. Enjoy the new ride!

November 6, 2024

October 27, 2024

Gabrielle

Very nice and very helpful. Am happy with my new car.

Response from owner

Deery Brothers appreciates your feedback. Enjoy your new car.

October 27, 2024

October 25, 2024

Jessalynn Sawyer

I found the exact vehicle I was looking for and it was a fantastic price!! Preston was absolutely awesome!! Couldn't recommend him enough.

Response from owner

Great to hear you found the perfect vehicle at Deery Brothers. Our team appreciates your kind words. Enjoy your new ride!

October 25, 2024

October 17, 2024

jim hartrick

My sales person Steve Donald was very helpful and professional. Would definitely recommend him to others and will buy from him in the future.

Response from owner

We're pleased to hear you had a great experience with our team at Deery Brothers. Thank you for the recommendation, and we look forward to serving your needs again.

June 10, 2024

October 15, 2024

Luanna Howe-nelan

Bought a car from them on September 30th I have not even received the plates yet there's all kinds of things going out of my car already paid 3,000.00 and they tell me there's nothing they can do but I ain't got the plates for it yet so I give them a one-star very very poor poor poor people services and very poor with choosing to sell cars to people that they know are going to break down can you call and ask for compensation of some sort they tell you I'm sorry you bought it it's your problem.

Response from owner

Hello Luanna, Your feedback is taken very seriously here and I would like the opportunity to speak with you about your recent experience with our Sales Department regarding the subsequent wait time for the license plate, the level of customer care that you have been provided with, and the condition of your vehicle. If you would kindly give me a call at your earliest convenience, it would be much appreciated. Thank you, Terry Mertens General Manager Deery Brothers (319) 752-6000

October 16, 2024

October 10, 2024

Stephan Ackerman

I worked with Anya Clark on buying my new Toyota Tacoma and she was awesome to work with. She was upfront with everything and very informative.

Response from owner

Deery Brothers team values your feedback. We're pleased you had a great experience with us while purchasing the Toyota Tacoma. Enjoy your new vehicle!

October 10, 2024

October 10, 2024

Darryl Lane

Everyone treated me very well. I love the vehicle I purchased and was very satisfied with the entire purchase process.

Response from owner

Deery Brothers is happy to know you had a great purchasing experience with us. Enjoy your new vehicle.

November 4, 2024

October 2, 2024

Logan Mcdowell

Colton was great and helped me find a car that worked for me and fit my price range.

Response from owner

We appreciate your feedback and are glad to hear you had a great experience with our team. Thank you for choosing Deery Brothers.

October 2, 2024

October 1, 2024

Jeff Hoffman

They gave me a fair deal and I appreciate that

Response from owner

Deery Brothers is glad to hear you appreciated the fair deal. We appreciate your feedback.

October 1, 2024

September 21, 2024

Danny Haas

Wonderful service, I had the pleasure of working with Anya and she answered all the questions I had no problem at all and was very easy to talk to and I am extremely happy with my new 2024 Toyota Rav4 XLE Hybrid. I would definitely recommend Deery Brothers for both vehicles and the service. Financial representative was also very helpful and friendly.

Response from owner

Great to hear about your positive experience with our team and the Toyota Rav4 XLE Hybrid. We appreciate your recommendation. Enjoy driving your new vehicle!

September 21, 2024

September 20, 2024

Diane Boyd

Wonderful experience. Wendy Miller is the perfect sales person. Came in on her day off to help me buy the vehicle I wanted. Kevin Mehaffy got the paperwork done in record time. I was pretty much in and our. Highly recommend Deery Brothers in West Burlington.

Response from owner

Thank you for the high recommendation. Happy to hear our team provided excellent service at Deery Brothers in West Burlington.

September 20, 2024

September 17, 2024

Benjamin Peterson

Great service. I had a quick approval they found the perfect truck in my price range with only a few questions. Would recommend anyone to come here.

Response from owner

At Deery Brothers, we’re glad our team could help you find the perfect truck. Thanks for recommending us and sharing your experience!

September 17, 2024

September 9, 2024

Ryan Peiffer

Sale was easy and quick . Downside was interior detailing of vehicle , even wholesale vehicles at 14k price I expect not to spend hours detailing myself

Response from owner

Ryan, We are glad to learn about the easy and quick experience you had with our Sales Team. However, I would like to speak with you about the status of your vehicle. Please reach out to me directly so we may discuss this in greater detail. Thank you, Terry Mertens General Manager Deery Brothers (319) 752-6000

September 10, 2024

September 4, 2024

Doug Lee

Craig Beck went the extra mile to make our deal happen. Craig was responsive from the beginning all the way through the entire process. Pricing was fair. Service was excellent. Would not hesitate to do business with again. Thanks Craig!

September 4, 2024

Alec Braun

Had a great experience selecting and purchasing our family’s vehicle. Terry, Craig, & Mark were easy and enjoyable to work with! Any questions we had they made sure to get us the answer right away. We will be back for sure!

Response from owner

Thanks for letting us know about your positive experience with our team at Deery Brothers. Enjoy your new vehicle!

July 1, 2024

September 1, 2024

Scott Warner

When I called to check availability the salesman walked to the vehicle and physically verified it was still there. Then knowing I was 1 1/2 hours away he drove the vehicle and gave me his honest opinion on it. When I arrived we test drove the car and I decided to purchase it. It took less the an hour to complete the transaction. They were awesome.

Response from owner

Thank you for sharing your positive experience with Deery Brothers. We're glad our team could assist and streamline the process for you efficiently. Enjoy your new car!

September 1, 2024

August 29, 2024

Meghan Benjamin

Love my new explorer. However; after being told my car received all “green lights” on the inspection, I drove it off the lot to find out it had some issues. I am waiting for a service appointment to have them repaired. Fingers crossed we get it figured out. My sales person, Rayne, was very friendly as was Keven in the finance department. I did not feel pressured at any point of the sale.

Response from owner

Thank you for the feedback. It's great to hear about your positive interactions with our sales and finance team. Please reach out directly if you need further assistance with your new Explorer – we want to help resolve the issues soon.

September 3, 2024

August 26, 2024

Billy Loman

I had a fantastic experience purchasing a vehicle from out of state. Anya as well as the finance manager made it a seamless process and helped tremendously throughout the entire experience. Would not hesitate to do business here again!

Response from owner

Thank you for your kind words about our team at Deery Brothers. We're pleased to hear they made the process seamless for you. Wishing you enjoyable drives in your new vehicle!

August 26, 2024

August 15, 2024

Christa Smith

We had a great experience at Deery. We worked with Colton and couldn’t have asked for better or more informed service. He listened and didn’t try to push us into something that wouldn’t fit our lifestyle. We 100% bought from Deery because of him. Kyle in finance was very helpful and easy to work with. We appreciated all the work and time he spent getting everything ready for us. Thank you guys, we love our new ride!

Response from owner

Thank you for sharing your experience with Deery Brothers. We're glad our team could assist you and make the process smooth. Enjoy your new ride!

August 21, 2024

August 15, 2024

Neal Acklie

Fast and efficient and great salesman great to deal with.

Response from owner

Thank you for choosing Deery Brothers. We’re glad our team could assist efficiently. Enjoy your new purchase!

August 21, 2024

August 8, 2024

Galen Noard

Went there twice, the first to test drive , the second to try to finish a sale. Our sales rep, Wendy Miller did a great job explaining the cars we were looking at as well as answering questions about similar models and brands. Has communicated with us before and after the sale making sure we were satisfied!

Response from owner

We're glad to hear you had a positive experience with Deery Brothers. Our team is dedicated to providing great service and we're pleased our efforts met your expectations. Thank you for sharing your feedback!

August 8, 2024

August 8, 2024

Dawn Clayburn

Preston was amazing by listening to what I wanted in a vehicle. He suggested a SUV that I would never have thought of. I love it.

Response from owner

Glad to hear our team helped you find a great SUV that meets your needs! Deery Brothers appreciates your feedback.

August 8, 2024

August 6, 2024

Valerie Robertson

Salesman was very helpful. Didn’t take all day, as usual.

Response from owner

Thank you for your feedback. Glad to hear our team was prompt and helpful. If there's anything more we can do, feel free to let us know.

August 6, 2024

August 1, 2024

Joel Salvador

The best place to buy a car by far, you cannot find a more up front, honest and easy to work with dealership. And one of the greatest selections of the area!

Response from owner

Thanks for the kind words. We're proud of our selection and honesty at Deery Brothers. Have a great day!

July 7, 2020

July 26, 2024

Marjorie Bullerman

I had a very good experience buying my new 2024 Nissan with Casey.

Response from owner

Glad to hear you had a great experience at Deery Brothers. Enjoy your new 2024 Nissan!

July 26, 2024

July 18, 2024

Bonnie J. Elder

Went out of his way to find the car and color o wanted.

Response from owner

We're glad our team could assist in finding the specific car and color for you at Deery Brothers. Thank you for your review.

July 18, 2024

June 23, 2024

dopescustoms

Had a good experience working with Anya. Will buy from again.

Response from owner

Thank you for sharing your experience with our team at Deery Brothers. We're glad to hear it was a positive one.

June 23, 2024

June 22, 2024

Kevin Garrison

I purchased a 2024 Nissan Frontier from Deery Bros. Nissan in West Burlington, Iowa and it was the best experience I’ve ever had buying a vehicle. The salesperson, Anya Clark, was extremely knowledgeable about all the features on the Frontier. She wasn’t pushy or overbearing and was really great to work with. The Finance Manager, Kevin, was really down-to-earth and explained everything very well. He didn’t try to upsell me anything that I didn’t need. He had all the paperwork ready when I arrived to take delivery. All told, I was at the dealership less than an hour. If you’re looking for a dealership that is low-pressure and customer focused, stop by Deery Bros. Nissan in West Burlington. You won’t be disappointed!

June 20, 2024

Cindy Morse

Would definitely go back to this dealership, always been treated well there ,bought my car there took my mom back traded her car there very courtious people.

Response from owner

Thank to Deery Brothers for your positive feedback. We're pleased to hear about your satisfaction with our dealership and the courteous treatment you've received. We look forward to continuing to serve you well.

June 20, 2024

June 14, 2024

Karen James

I contacted Deery after I found a used vehicle online that I was interested in. Ivan answered my initial call, answered my questions, and had the car pulled up and ready for a test drive when I arrived. He was very helpful and patient with my remaining questions and concerns. I've only had the car for a week at this point, but so far I am very pleased with it.

Response from owner

Thank you for your feedback regarding your used vehicle purchase at Deery Brothers. We appreciate hearing about your positive experience with our team and are glad to hear that the car meets your expectations so far. We value such detailed reviews from our customers.

June 14, 2024

June 13, 2024

Una Phelps

Overall buying a new car at Derry Brothers was a positive experience.

Response from owner

Thank you for your feedback on purchasing a new car at Deery Brothers. We appreciate your positive experience and look forward to continuing our service standard. If there's anything else we can do, don't hesitate to reach out.

June 13, 2024

June 1, 2024

Shirley Coleman

The people sold me a vehicle that’s mess after 10 months with out no warranty and I can’t afford to get fix

Response from owner

Shirley, Sorry to hear you are experiencing vehicle issues. We do not have record of selling a vehicle to a Shirley Coleman within the last couple of years. Is you intention to leave a review for a dealership other than Deery Brothers, Inc at 200 S Gear Ave, West Burlington?

June 1, 2024

May 29, 2024

Karla Elm

I purchased my new vehicle through Craig Beck at Deery Brothers. I couldn't be more pleased with Craig as he gave me excellent customer service. He gave me everything I wanted and was very patient and informative! I live in Cedar Rapids and will use Deery Brothers again in the future. I will highly recommend Deery Brothers to all my family and friends! I LOVE my new Avenir! Thanks ❤️ 🇺🇲🪖

Response from owner

Thank you for sharing your experience with us. It's great to hear that our team met your expectations and provided excellent customer service. At Deery Brothers, we take pride in assisting our customers thoroughly and informatively.

May 29, 2024

May 26, 2024

Rob Radosevich

Colton Anderson and his partner Rayne we awesome . The truck was ready we agreed on a fair place and the paperwork Financing people were quick and friendly! Thanks for all you have done!

Response from owner

Deery Brothers appreciates your feedback on the quick and friendly financing process and preparation of the truck. We're glad to hear that our team met your expectations. Thank you for choosing us!

May 30, 2024

May 23, 2024

Jim Horras

Our recent experience was very very good. We have dealt with Deery Brothers several times and have worked with Steve Donald in purchasing 3 of our most recent automobiles. Assuming that Deery Brothers continues their history with us of fair and honest dealing we will be purchasing another new vehicle through Steve in 2025.

Response from owner

Thank you for choosing Deery Brothers for your automotive needs. We appreciate your continued trust and are pleased to hear about your repeated positive experiences with our team. We look forward to serving you again in the future.

May 23, 2024

May 18, 2024

Alyssa Sarrazin

I had a blast purchasing my new vehicle with Deery Brothers. Wendy Miller is wonderful, her customer service and product knowledge is mind blowing. I was never pressured to make a purchase, and she patiently answered all of my questions. I would highly suggest looking her up when you are ready for a new car. I am so pleased with my selection. Thank you Tim and Wendy!!!

Response from owner

We appreciate your positive feedback about your experience with our team at Deery Brothers. It's great to hear that you felt well-supported and informed when choosing your new vehicle. Thank you for recommending us, and we hope you continue to enjoy your car.

May 18, 2024

May 16, 2024

Brandon Thompson

Amazing, Jake Bailey is astounding! So happy with my purchase.

Response from owner

Thank you for sharing your experience with Deery Brothers. We're pleased to hear that our team met your expectations with your purchase. Your satisfaction is important to us.

May 16, 2024

May 15, 2024

wil taylor

Barely Any Communication! We Had to make the phone calls and push our deal..Not Very Good with Communication or Helpfulness!! 2nd time around was a less than okay experience! You Got a Great deal 2022 Jeep Compass Latitude less than 7,060 miles,garage kept and Well Maintained! Sales staff was ok,Our Sales guy was ok., didn't really feel Comfortable telling us straight !! When we(I) am & say you be straight with me ! I do the same in return...Truck brakes were shotty,battery needed replaced and wipers were shot.You replaced and did this we think!! Our jeep was damaged from a reckless stupid and unlawful driver 12/2023, Insurance claim was filed and Deductible was paid.Very last minute Rayne says,We are letting you & your insurance do the work! We feel as if Half the 500$ we ay & You pay the other half! Only fair as You Will Make your $$$ back and then Some on The Compass!! Overall a less then Average Experience!!! Time will tell if You and Your staff get Better!! W.Taylor & M.Gearwar ., We Hope You Honor your Oil changes and Car /Truck check ups in the Future

Response from owner

Hello, We are grateful for your feedback. Our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you to learn more about the level of customer service you received from our Sales Team while purchasing a 2022 Jeep Compass Latitude, as well as your experience with our Service Team regarding your insurance. Please give me a call at your earliest convenience. Terry Mertens General Manager Deery Brothers (319) 752-6000

May 16, 2024

May 8, 2024

Flat Rock Pharm

My wife and I are very happy with the truck, the salesman and manager were very nice and worked with us.

Response from owner

We appreciate your positive feedback about our team. At Deery Brothers, we prioritize customer satisfaction, and it's great to see that reflected in your recent truck purchase. Thank you.

May 8, 2024

April 29, 2024

Matt Morgan

Not even worth the one star! Bought a 2021 Chevy Malibu with 60,239 miles from Scott Kolp on 3-05-24. I live 3 1/2 hours away from their dealership. On 4-23-24 I had to take car into Karl Chevrolet to have the heater controls looked at and they inspected my vehicle. Found the timing chain gasket was leaking. EVEN THOUGH THIS VEHICLE WENT THROUGH DEERYS CERTIFIED INSEPCTION!! So with my warranty I have a $125 deductible, fine. Then I have $250 worth of parts my warranty will not cover but Deerys extended warranty would for this job that’s costing over $2000, in a car that I’ve had less then two months. Called and spoke with Preston at Deery on 4-24 and he said he’d talk with his manager, they had a case similar to this and they worked something out. Called on 4-26 and spoke with Scott (my salesman) and he said he’d talk to his manager. Here it is the following day and Scott calls back. Says they can’t cover any cost but if I bring my car down to them, (3 1/2 hours with a timing chain gasket leaking) they’d fix it. Now mind you this is a 3 1/2 hour drive one way and the job takes 10 hours if there’s no issues. Then I have a 3 1/2 hour drive back to my house. Deery would rather their customer waste over 17 hours of our time ,then for them to cover $250 cost of parts that are not covered under my warranty, on a car I’ve had less then 60 days. IT WOULD BE CHEAPER FOR THEM TO PAY THE $250 then to pay for all the parts and their tech to do the work! NEVER AGAIN WILL I BUY ANYTHING FROM YOUR DEALERSHIP! Even spoke with two general managers from both Burlington locations just to be told too bad!! General manager Terry from Deery Toyota was just as much help as the others. Was told to drive the car with a timing chain gasket leak the 3 1/2 drive. Never again will I buy anything from any Deery location.

Response from owner

Matt, As I stated when on the phone with you earlier today. Your threat to leave a poor review if you did not get money for the parts on your vehicle repair was not going to alter our companies policy regarding the Deery Brothers 3 months/3,000 mile Certifed used car policy. It is good that you did purchase an extended warranty and that you were able to get the vehicle repaired closer to home with minimum expense. It is unfortunate you believe threatening a business with a poor review to exhort money is good practice. Terry Mertens

April 29, 2024

April 28, 2024

Autumn Mills

Bought a car recently. Had a fantastic sales rep working with us, shout out to Reyne. Terrific experience.

Response from owner

Thank you for choosing Deery Brothers. We're pleased to know our team provided a terrific experience during your car purchase. Your support is greatly appreciated.

April 28, 2024

April 26, 2024

Alicia Anderson

Everyone there was helpful, friendly and knowledgeable! Colton Andersen was a top notch salesman!!!

Response from owner

We appreciate your positive feedback on Deery Brothers staff, especially the accolades for our top-notch team. We value your patronage.

April 26, 2024

April 18, 2024

gary derifield

Good to do business with friendly Staff, Sean was our salesman he did a fine job of explaining the Process and the controls of the Truck. Answered all of our questions, listened well and good guy to work with.

Response from owner

We're pleased that you felt well-served by our team at Deery Brothers during your truck purchase. Achieving clear communication and effective service is what we strive for. Thank you for sharing your experience.

April 17, 2024

April 18, 2024

Mellisa Bandy

Bought a car in Dec it's a 2021 Buick only one owner 14000 miles so pretty new to me . I had to replace all the wipers ,they send me with 2 key fobs that were dead. It makes noises under the dash when I turn on and off the heat and air ,which I'm getting fixed but been waiting on deery to call me it's been almost a month since I ordered the part .have not been very impressed

Response from owner

Hello Mellisa, We value you feedback and would appreciate the chance to speak with you about your experience with our Parts Department regarding the parts you ordered for the 2021 Buick you recently purchased. Please contact me at your convenience so we can discuss this matter further. Thank you, Terry Mertens General Manager Deery Brothers (319) 752-6000

April 19, 2024

April 17, 2024

Connie Inskeep

Rayne is an excellent no-pressure salesman and we highly recommend him for your vehicle purchase needs. The financial advisors were top notch and worked with us to get affordable payments and a great interest rate. We would buy from Deery Brothers again, without hesitation.

Response from owner

We appreciate your kind words on our team and financing options. Regarding future vehicle purchases, please remember Deery Brothers is here for you. Your recommendation means a lot to us, thanks again.

April 17, 2024

April 4, 2024

Nathan Anders

Very poor customer service. Felt very uncomfortable dealing with them as they were very rude and unprofessional. Was told they didn’t want/need my vehicle from the moment we walked in the door. “They said it needs too much work” Then I go to start the vehicle I was there to look at and it wouldn’t even crank over. Unwilling to negotiate anything. Needless too say my family will never step foot in your dealership again and will not recommend to anyone that I know.

March 15, 2024

Marla Rigg

Steve was very patient with our requests and was able to quickly pivot when the computer system went down. He continued to give us the best service while IT got the computer back up and running. I would definitely return to buy another car from Steve and I trust his opinion and guidance.

February 16, 2024

chris Alberts

I have bought multiple vehicles in my life so far and my most recent was the best experience yet!! I bought my dream truck (a Toyota Tacoma) with the help of Steve Donald and let’s just say one thing above all! Steve is the best of the best salesmen! I didn’t feel pressured or stressed and Steve was so kind and answered all of our questions with the UTMOST understanding. He was not only very kind but was the most helpful and personable salesperson I have ever met. My husband and I felt very comfortable during the entire duration of the visit and seriously couldn’t be happier overall! Not only did I drive away with my dream truck but we also walked away with a new found friendship. A huge thank you to Deery Brothers and a very personal thank you to our new buddy Steve!

January 6, 2024

Robert Gebel

I was from St. Louis and drove 218 miles to see Aaron to test drive a toyota used model. So as I was driving up to see him he texted me and said Wendy would be my sales person. She was out side when I got there and called out to me are you Bob. From there on the experience was over the top all the way to finishing the deal through the sales manager and Kyle the finance manager 👍 and then to Wendy who went out of her way to show how to operate this beast of a Sequoia trd pro greatest experience buying a car I ever had and I'm 67 years old. Thanks for the experience Wendy your the best. Bob Gebel

January 2, 2024

k.m j.

I don’t even like leaving bad reviews but after buying a vehicle for 65k it feels a little more personal that a dealership doesn’t make effort to take care of their customers. We traveled an hour to buy the vehicle. Once we got it home and checked out, the brakes on the car we purchased needed replaced (my husband is an ASE master mechanic) i contacted our salesman who said they checked out fine during their inspection and they would be at our cost. My husband has worked at dealerships for many years in his career and knows this is common practice to pass off a used car as “okay” if the repair is expensive. The brakes will cost us $3000 to replace as they are performance brakes. Obviously Deery didn’t want to front this bill so they checked it off as good to go in their inspection and now it’s our bill to pay.

December 30, 2023

Scott Rittenhouse

Friendly quick service, i bought my pickup there around 4 years ago,

December 17, 2023

Ramon Gallegos

I came in with cash. Test drove the car and asked a hundred questions about the history. Was assured by my salesman that I was buying a decent, used vehicle. Less that two weeks and 200 miles on the car, the check engine light comes on. A day later, the display reads 'Drivetrain Malfunction'. It was like puking teeth from an alligator, trying to get any help. My salesman, sent me to the service center, the service center sent me to scheduling, she m scheduling sent me back to the service center and then to the sales manager, who was out of the office that day. No one wanted to help and no one had an answer. It's been a week and the car is still sitting there in limbo. The car has a drivetrain warranty, but Deery is looking for any escape from having to pay for a diagnosis or repairs. I will never deal with Deery again and would never recommend them to anyone. Would rate them 0 stars if I could.

Response from owner

Ramon, Sorry your experience wasn't the best for you. Glad we came to a good conclusion for you by purchasing the vehicle back from you.

April 29, 2024

November 25, 2023

Scott Timmer

Drove down from the quad cities. Wendy Miller was great in delivering us a new 2024 Buick Envista. Highly recommend!!!!!

November 17, 2023

Victoria Simms

Wendy Miller is the best she was very patient and understand and helped with so much she got us into the truck and was always there to answer the call and one more shout out to shawn he was more then understanding and went out his way to do more for us to be happy thank you guys again 😊 ❤️!!!!!! I'm very pleased with this truck and you guys

October 15, 2023

Rob Theoret

A bit of a long story about how much Deery Brothers helped us out, but I feel like I need to tell it. This past summer, my family and I were t-boned by an uninsured driver. Everyone was okay, but the following months were an absolute nightmare when it came to the insurance process. Between work, and our child starting kindergarten, being down a car was not easy. Our insurance was finally dealt with after a few months and we could begin looking for a new car. That was a whole other nightmare. I had a Toyota Prius and wanted to get a new one. Sold out everywhere and to get a new one would mean being on a year long waiting list. I decided that the hybrid Corolla would be a good substitute (I commute 2 hours a day, thus wanting another hybrid). Wouldn't you know it? Hybrid Corollas were also in short supply and high demand in our area. Local dealers also jacked up all of their prices. We decided to expand our search and found Deery Brothers Toyota in West Burlington. It was a 5 hour drive away from us, but they had two hybrid Corollas in freight, and the prices were beyond reasonable! I was first contacted by their internet sales manager, Wendy. She was so nice and answered all of my questions quickly. We took the risk and put down a deposit on a car we hadn't even seen. Then we were contacted by Ivan. What a gem. He guided us through the process and made sure everything went smoothly. A couple of weeks later, the car arrived, and we made the drive to West Burlington. I couldn't believe how quickly their team got us in and out of there. Everything was thorough, and we didn't feel rushed or pressured. It was one of the smoothest car buying experiences of my life. Huge shoutout to Ivan, Wendy and everyone over there at Deery Brothers. Finding these guys felt like we finally had a little luck back on our side.

October 14, 2023

Ashley Dyer

I came into Deery Brothers yesterday to buy a new vehicle. The moment we walked in the door we were treated like family. Rayne Schmitz assisted me and made the process so easy! He really cared about what I wanted and was very attentive. 10/10 would go back to him again!

September 7, 2023

Erin

Bought a Cadillac from Chris. Very friendly and told me everything about my car that I needed to know.

Response from owner

Glad to be of service! We have shared your kind words with Chris as well

September 11, 2023

August 18, 2023

sevenbugs ksh

They (salesmen) try to trap you in lot so they can TRY to sell a vehicle. If they won't even let you drive around and look without trying to corner you.... I can shop more pleasant places than this! I am wanting to purchase a new or almost new truck BUT because of their stupid chasing you down, I no longer shop there!!

Response from owner

We are actually glad to hear this from a customer! Deery Brothers expects the team members to be readily available to offer customers help should they need it. If you decide to drive through in the future just kindly let the team know you are not needing any assistance and they will give you all the space you need. Brad Deery would much rather hear the team was readily available than hear someone was on the lot for ten minutes and no one offered to help. Thanks for taking the time to share your experience.

September 11, 2023

June 13, 2023

Sabrina Nelson

I was looking for a certain vehicle and Byron Newberry showed me one that was even better than the one I was looking for. I wanted my payments to be within a certain range and He tried his best to make that happen. He cares about what you are telling him and was a pleasure to work with while purchasing my new vehicle.

Response from owner

Thanks for the great review!

September 11, 2023

May 1, 2023

deanna pfeiffer

I just bought a used vehicle from Deery Brothers and I love it. Wendy Miller was my sales person and she was amazing! She was so kind, knowledgeable, and honest. I will definitely see her when I'm ready for another vehicle and I highly recommend her!

Response from owner

Thanks for taking the time to share your experience and for your business! We will pass your kind words onto Wendy!

May 8, 2023

April 21, 2023

Cassandra Webster

I would recommend you DO NOT go here, customer service was poor to say the least! Is taking forever to get our title to get our vechile registered and licensed and when we would call to get updates they would rudely say they have up to 30 days to get it to us! That is after I had emailed them asking when we would be expecting it and NO Reply back!!! We have 3 days til the 30 days are up and its a Friday! When another family member bought a vechile the same day at another dealership in Burlington, Iowa and got their title 2 weeks ago!!! This was Not the first time we have bought from a dealershipn but we HAVE NEVER had the problems we have had through them! If I could leave no stars I would! Very disappointed in their customer service!

Response from owner

Cassandra, Sorry to hear you have been experiencing issues with your registration. I am not able to find any information on a Cassandra Murphy purchasing a vehicle from Deery Brothers of West Burlington. Please reach out to me so I can investigate the issue for you and get some resolution. Terry Mertens General Manager (319) 752-6000

April 21, 2023

April 2, 2023

Lexi

Steve was amazing! Got me into the car I wanted ! Quick and easy deal. No bumps or issues. Great customer service ! Give this man a raise !

Response from owner

Alexis, We agree Steve does a great job and we are fortunate to have him on our team! Thanks for your business and enjoy your new car!

April 21, 2023

March 23, 2023

Dan Culp

I enjoyed working with Terry and Eric. They understood that I had a time crunch and made every effort to make the process as efficient as possible. I will be back.

Response from owner

Thanks Dan & Lori! We appreciate your business!

April 21, 2023

March 10, 2023

DeBold

I recently purchased a used truck at deery Brothers. I dealt directly with Sean, who is constantly improving his salesmanship skills to make his grandmother proud. I learned this in conversation, waiting on paperwork. Sean was patient with any complaints or concerns I had. I'm sure my wife had him wishing we'd leave at one point or another. I had a mostly positive experience. Lacking 1 star isn't bad by any standard. My 1 complaint is financial. There just wasn't any room to come down on the used truck or to come up on my trade-in. Yes, that's typical at a dealership, but these are the highest interest rates I've ever financed under. Every dollar counts. Deery management, take care of your sales team. They were standing out in the cold, waiting for me to splash them with a puddle. I believe compensation is in order.

Response from owner

Thanks for the great review! We agree Sean is a great addition to our team and I am sure his grandmother is proud!

April 21, 2023

February 25, 2023

Ashley Schaefer

I'm writing this review 13 months after purchasing a 2016 Lincoln mkc with 51k miles. It has been a nightmare! During test drive I noticed heated seats weren't working was aggressively assured it was just warming up, never have worked, there was no code given to me and sticker is gone so never been able to use keyless entry, locking lug nuts were put on the car, no key came with and had to spend $86 to get them off. I called regarding these issues and was just given the "sold as is" speech. I just spent $2,336 on replacing all 4 "brand new" tires (3 of 4 were all unmatching brand and tred) , 3 parts they had claimed to have just replaced, alignment, and labor. And the "free" oil change I was told would be honored at my local dealership was in fact not free or honored. For spending nearly $25k on this vehicle I would warn anyone to steer clear if you expect any post sale assistance or customer service!

Response from owner

Ashley, Sorry to hear you have had some maintenance issues with your vehicle. Deery Brothers does not offer "free" oil changes. After reviewing the paperwork from your purchase you did purchase a pre-paid maintenance agreement so unless you canceled this service plan your oil changes and tire rotations can be performed at Deery Brothers Chrysler Jeep Dodge Ram in Iowa City and you are eligible for reimbursement if you paid for this service at a Deery location. Regarding any other issues it appears you indicated your understanding of the terms of the sale of the vehicle being sold "As-Is" with your signature on four different forms. You also indicated your intention to not to purchase an extended service agreement to cover non-wear repairs on your vehicle with your signature. We have found it to be best practice to be right up front regarding the terms of the sale by having customers indicate their understanding with their signature in multiple locations. If you would like to be provided with copies of anything you signed please contact the dealership and they will be provided.

February 25, 2023

February 25, 2023

Donna Howard

Wendy was very helpful. We were actually able to deal on the vehicle we were looking for. I would come back again.

Response from owner

Thanks for the great review! Wendy does a great job! We love having her on our team!

April 21, 2023

February 22, 2023

Renee Rutter

I have been so very upset with Deery Brothers. We paid over $20,000 for our vehicle and have paid over $10,000 for issues.

Response from owner

I am sitting right next to Renee Rutter and she is adamant she did not leave this review. In fact Renee’s father is an employee of the dealership.

March 9, 2023

February 8, 2023

Jon Dawson

Thank you Sean for getting me into my Silverado pickup. You and your team made it easy and very professional. I highly recommend you and your dealership for service and sales.

Response from owner

You are most welcome Jon! Thanks again for your business and for taking the time to share your experience!

February 25, 2023

February 6, 2023

Heather Schramm

Steve was amazing! We love our vehicle.

Response from owner

Thanks for your business! We love to hear you are enjoying your vehicle! We will pass on your kind words on to Steve!

February 25, 2023

January 16, 2023

Rose Bernhard

Great service. Great vehicle buying experience! Extremely helpful. Will definitely be back!

December 27, 2022

Cody Mangold

I bought a work truck from Derry Brothers. I had Steve Donald Sales Consultant and he was great to work with. He's down to earth and easy to talk too. I felt no pressure and the whole experience was very good. Thanks again!

Response from owner

Thanks for your business! We agree Steve does a great job! We are fortunate to have him on our team!

February 25, 2023

December 22, 2022

Mallory Iske

This would be a 1-2 star However, the cars sales man was decent and the younger financial rep was very pleasant, informative, and laid out all of our options clearly. I don’t remember his name but had an accent he was just great. He’d get 5 stars if it was just about him. We bought 2019 Silverado. We drove 2.5 hours to look at this truck. Truck had less than 1/4 tank of gas. We asked if they could fill it or at least put enough gas in it to get us home. They stated that they only do that for new vehicles and not used. The price tag on that truck was more than some of the new vehicles on that lot. Also, the miles on the listing was way less then when we showed up like a 7k mile difference. That shoulda have been the first red flag for us to just walk. We ended up buying the truck. Less than 30 days post purchase the oil needed changed and 45 days post purchase the engine air filter needed changed. I don’t put many miles on this vehicle it’s to work 10 miles away and back. Sensors don’t work either on the vehicle but that’s on me for not checking it out more thoroughly. I will not recommend this dealership to anyone. They knew how far we had traveled my car was 1/2 tank or more. And then to refuse to even match what was in my tank or fill it just enough to get us home was very disappointing. I feel like a tank of gas is a very common practice for dealerships never not had a dealership give me a full tank until I went to this one.

December 2, 2022

Cynthia Hampton

For 17 days Wendy Miller put up with me emailing her different vehicles to test drive. Then I just told her what I was looking for and the price range. She a list of her own and sent it to me to pick from. She found 4 for me to test drive. I stopped when I drove the Rogue. If you are looking and need a little help, ask for Wendy! She goes above and beyond!

Response from owner

Thanks for your kind words! We are very fortunate to have Wendy on our team!

February 25, 2023

November 19, 2022

Dana Gravesen

Wendy Miller was wonderful to work with. I was in the market for a very particular trim of the Spark, and Deery Bros had it. I contacted them on a Friday afternoon, and had an appointment for 8am the next day. Wendy explained everything about the vehicle to me, took me on a test drive that allowed me to see how the car handled on hills, the freeway, and on city/suburban streets. After I decided to purchase the car, she also clearly explained more of the electronic features of the car I wasn't familiar with. Deery gave me a very fair amount for my trade, and I will be recommending them and doing business with them again.

Response from owner

Dana, We are happy to hear you had a great experience and you found the vehicle you were looking for! We get a lot of great compliments regarding Wendy and her customer service we will pass your kind words on to her!

November 23, 2022

October 19, 2022

Tye Male

We had a fantastic car buying experience and we are thrilled with our new 2022 RAV4 Hybrid Premium XLE and the 3.5% financing too! He expedited the process and put zero pressure on us. He has even followed up since then. I highly recommend Deery Brothers in W. Burlington.

Response from owner

Tye, Glad to hear of your great experience! We are happy to have Jake as part of our team he is a fun and pleasurable person who really enjoys bringing a smile to peoples faces! Enjoy your RAV4!

November 23, 2022

September 14, 2022

Margo Ballard

Art Krantz went above and beyond on helping me to find and make the decision on my recent purchase. Thank you, Art.. Everyone were very fun and made our experience great 👍

Response from owner

Thanks for the great review! We are very grateful to have Art on on team! Thanks again for your business!

February 25, 2023

September 1, 2022

Jade Gittings

Just bought a 2022 Nissan ultima at Deere brothers in Burlington ia. and I must say it was a pleasure working with Wendy the sales person she was not pushy at all gave me what I needed for my trade and made things happen in a very professional way.I highly recommend if you need a car go there ask for her and you will not be disappointed. Mike and Lora Gittings.

Response from owner

Thanks again for your business! We will pass on your kind words to Wendy!

February 25, 2023

August 29, 2022

Kolton Haight

Jake at Deery was AMAZING to work with. He went above and beyond to get my wife and I into the vehicle we were on the search for. We drove nearly and hour and a half to look at a vehicle and to ensure the trip was worth, he sent multiple videos and photos of the vehicle prior to us leaving, showing its cleanliness and the excellent condition it was in. 10/10 recommend Deery Bro’s — make sure you ask to work with Jake! Not your average car salesman! 🙌

Response from owner

Thanks for the great review Kolton! Enjoy that Silverado and thanks for coming all the way here to make your purchase! We appreciate your business!

August 30, 2022

August 24, 2022

Bry Persing

Jake at Dewey Brothers was amazing! He was so helpful and took time to answers all our many questions. So friendly and they gave us a great price on both our new van and the trade-in. Julie explained well all our accessory options. And Keven did a good job going over the financial particulars. We would highly recommend Deery and especially Jake the salesman!

Response from owner

Thanks for coming all the way down to purchase the Sienna! We hope you enjoy it! And we appreciate your business!

August 30, 2022

April 14, 2022

bryan p

We worked with Ralph Meyer and he made it an easy purchase. We traded in a 2010 Kia with low mileage and Ralph gave me more than I expected. Overall a great experience.

Response from owner

Thanks for the great review Bryan! Hope your wife enjoys the new Nissan Rogue!

April 15, 2022

March 2, 2022

Dave Jenkins

My family and I just purchased a vehicle from Deery Brothers in West Burlington. We used Eric Rios as our sale rep and he was fantastic along with everyone else at dealership. We found our car online and needed to make sure it had the right HD Towing Package for our camper. Eric went above and beyond taking pictures of the transmission cooler and other features, as well as doing his own research to make sure it was the exact vehicle we needed. The dealership again went above and beyond and delivered the vehicle to our home, over 2 hours away. I highly recommend Eric and Deery Brothers in Burlington for anyone who is looking to purchase a new vehicle.

Response from owner

Thanks for your business Dave! Eric has been in the car biz for over a decade now, and he definitely knows how to take care of his customers. Thanks for the great review and have fun camping this summer!

March 3, 2022

December 22, 2021

Sue Middlekoop

We were looking for a Cadillac XT5. They had several to choose from. No other dealer we looked at on the internet had the amount of vehicles Deery had. I talked to Steve Donald. Made an appointment to look and purchase. Steve and everyone else that helped us there was very thorough and explained everything. Before leaving my phone, radio system and Onstar were set up and ready to use. Steve comes highly recommended . We’ll be back for future purchases. Not only did we buy an amazing vehicle, we also gained a friend.

Response from owner

Sue, Thanks for your business and for such a great review! Steve Donald does receive a lot of compliments from his customers and we are proud to have in on our team!

January 13, 2022

November 21, 2021

Louisa Wang

I was refer to Deery Brothers by a trusted friend. The rest is history. They have magic to make someone like me feel very comfortable which is very rare when I am dealing with most of sales in other dealership. One thing close the deal for me is, in today's market when everything is in shortage, they actually have the car I want in stock. For 100 year old dealership, their website is also very tech savvy, super fast, updated and easy to use. Thanks to Steve Donald for special service to answer out of town buyer endless questions. Highly recommended!

Response from owner

Louisa, Thanks for your business and great review! We agree Steve does a great job and we are glad to have him on the team!

January 13, 2022

September 21, 2021

Patty Jade

I was blessed to have Steve Donald as my salesman. He was awesome! I called ahead of time to let him know what vehicles I wanted to test drive and he had them up front and ready to be driven. Very knowledgeable, helpful and friendly. Spent the whole morning working with me to get the vehicle I wanted and I couldn’t be more pleased!

Response from owner

Patty, Thanks for your business and great review!

January 13, 2022

September 20, 2021

Tesla French

Just bought my Wrangler from Deery Brothers and it was such a breeze. Jake Bailey was the best salesman I've ever went to to get a vehicle. Super efficient and dedicated to making sure we went home happy no matter what the outcome. When I go back to trade this one in some day, I'll definitely being going back to him. He was fantastic and definitely our favorite.

Response from owner

Tesla, Thanks for your business and great review!

January 13, 2022

August 30, 2021

Susie Kraciun

Eric Rios was amazing! He was very patient with me and when I finally made a decision he was super helpful.

Response from owner

Susie, Thanks for your business and such a great review!

September 20, 2021

July 26, 2021

Joshua Meek

Just bought a 2015 Ford explorer from Deery Brothers! Worked with Anton and I can not tell you how amazing the whole experience was! First off, Anton is one of the friendly down to earth no bs guys I've ever dealt with in the car buying world. I have really bad anxiety issues driving out of town and he brought the vehicle and paperwork to my house for me to test drive and fill out all the forms and take my trade in. I called them Saturday, and had the vehicle Monday at lunch. Fast and easy and I couldn't be happier! Thank you Anton and everyone else at Deery Brothers!

Response from owner

Joshua, We agree Anton does a great job! Thanks for your business!

September 20, 2021

June 10, 2021

Mary Jo Steffensmeier (JoJo)

Was there with friend. He was buying a Toyota H-cr. The auto salesman was friendly.

Response from owner

Jo, Thanks for taking the time to leave us such a great review!

January 13, 2022

May 20, 2021

Gloria Koch

It was great! Marty explained our new Nissan Rogue in detail-very educational so I knew what the functions were to best operate my new car- My husband and I were very satisfied and happy with the entire experience, from Marty to Julie to Greg! Thank you all So much!

Response from owner

Gloria, Thanks for your business and great review!

January 13, 2022

May 7, 2021

Tim Fleming

In late October early November last yr I bought my 2010 F150XLT from them. My sales man Ralph took the time to listen ( closely ) to A: what type of vehicle I wanted and what was of primary importance to me feature wise.As A customer cant emphasize enough how much more pleasant and stress less it is when your sales man pays attention and sells you the vehicle you want instead of one he/she Hope's to make you want.first time in 34 years of buying cars I bought the first truck he showed me.because he listened well and negotiated fairly .Thanks Ralph

April 19, 2021

Travis Leier

Thanks to my salesman Eric Rios and the team at Deery Brothers for making the purchase of my Jeep go so smoothly. They really are one of the best dealerships I have ever dealt with. I love my Jeep! Thanks guys

Response from owner

Travis, Thanks for the great review!

January 13, 2022

March 26, 2021

Gloria Greene

They were extremely nice. Due to my handicap I can't get around good so Marty was very helpful. The price is right and I love the car thank you so much

Response from owner

Gloria, Thanks for the review. Marty does do a great job we agree!

January 13, 2022

March 19, 2021

Jose Galvan

My wife and I had a great experience with Steve Donald. He was friendly, knowledgeable, and fair. We were really happy with the process and would definitely work with Steve in the future. It was also really nice that they mailed us a couple things we had left in our trade-in.

Response from owner

Jose, Thanks for your business and great review!

January 13, 2022

March 16, 2021

travis vowels

Set up an appointment with cash in hand to look at a vehicle and they sold it before we got there. Then brought us another car that cost more to look at but was a shady vehicle. It was hard to start seats was dirty and it had a loud exaust!

Response from owner

Sorry Travis that you missed out on the Lincoln. As we discussed with you we conduct business first come first serve to be fair to all customers. It simply would not have been fair to the other customer to tell them someone else may be coming in to look at the car and in turn refuse to sell it to them. Good luck on your vehicle search.

March 16, 2021

January 21, 2021

dakota ihde

I ventured here from my home base in cr a few months ago for my 300s. It was pretty messy when I saw it since they just got it in. The deal was worth rolling the dice a little on the small things so I took it. They detailed and delivered it just 2 days later. I figured I would still need to do some work because of that deal but everything was PERFECT! I was quite surprised everything turned out so well given the distance. I really appreciate the deal, the customer service and follow up. Well done fellas

Response from owner

Thanks for your business and kind words!

February 5, 2021

November 7, 2020

Jennifer Waggoner

A big thanks to Art for helping my family and I purchase a newly used car! He was beyond helpful, knowledgeable and friendly in his customer service. If you are looking to get a new/used car, go to Deery Brothers in West Burlington and ask for Art.

Response from owner

Thanks Jennifer we agree Art does a great job for his customers!

November 20, 2020

November 7, 2020

Oldmanparker

I had a poor experience trying to purchase a new vehicle here. Edit: I asked to speak with management/ownership while I was having difficulties. Your response appears to be lip service.

Response from owner

It appears you live in California. We are car dealership in Iowa. Did you intend to leave this review for Deery Brothers of West Burlington? Is so please reach out to me and fill me in on the details of your visit I would love your feedback to help us improve. Edit: After visiting with our management team we now believe we know who you are. If you are the person in California that was trying to purchase a new Toyota Tacoma we decided to not proceed forward with the sale as we could not 100% verify your identity and we were not comfortable completing a transaction via phone/internet and mail and having a vehicle shipped to California due to fraud concerns. Unfortunately fraudulent transactions and the theft of vehicles this year of the pandemic has been at record highs. We hope you can understand our concern and refusal to move forward with the transaction. Of course if you were willing to make the trip to Iowa from California and we could verify your identity we would have been happy moving forward with the transaction. It appears you must have had a similar experience while trying to purchase a Tacoma in Illinois as well based on your other reviews on your profile. Sorry the circumstances did not work out and we hope you were able to find a Tacoma. Terry Mertens General Manager Deery Brothers of West Burlington Ph (319) 752-6000

October 8, 2020

October 12, 2020

just me recording videos by myself

It has been a great experience going back and fourth talking with Steve Donald about buying a vehicle he's been the most helpful and caring person I've met trying to buy a car. I highly recommend buying from here ask for steve tell him Richard sent you.

Response from owner

Thanks for a great review Richard! We have passed your kind words onto Steve.

November 20, 2020

August 4, 2020

Brenda Levitt

I worked with Wendy Miller and couldn't be more pleased! The entire process was easy. Wendy found a great selection of vehicles for us to look at, each one a possibility. Thanks Wendy for helping us walk out with our dream car.

Response from owner

Brenda, Thanks for you business and great review! Wendy does do an excellent job!

September 21, 2020

July 7, 2020

pinoy texas rider p

I was ready to buy a new truck with them and pay cash but told me they don't accept cashier check. I buy car and motorcycle in texas and out of state all the time and they accepted our cashier check .. they want me to wire a big amount of money before even flying to Iowa to see the truck which is a red flag to us... One thing about wire transfer is i can make mistakes or get scam and i would never see my money again !!

Response from owner

Sorry we have to have this policy. Due to a fake cashier's check being used to purchase a vehicle at one of our stores in the past and a $30,000 vehicle being stolen we had to implement this policy. If your intent is to purchase a brand new truck it is not uncommon for our customers to purchase site unseen. Other than a wire transfer cash is acceptable payment as well. We are certainly glad to know our prices are so competitive that you are willing to travel to Iowa from Texas!

July 7, 2020

March 13, 2020

Ro James

We were very pleased with our recent experience purchasing our new vehicle. We met with Wendy Miller who are very knowledgeable and took a lot of time explaining all the features of our new car. I would highly recommend Deery Brothers

Response from owner

Thanks for the great review!

July 6, 2020

February 27, 2020

T D

Shout out to Wendy at Deery brothers in new Burlington. As well as Tim and the rest of the staff who helped us. Very professional . I’m from Dayton Ohio and was searching for a certain vehicle. And you all had what I needed. My experience there made me comfortable and happy with my purchase. No matter where you live Deery brothers has a lot to give. One more thing, Toyota makes one tough vehicle. My purchase was a used Toyota. They offer many other brands.

Response from owner

Todd, We agree Wendy and Tim both do a great job! Thanks for your business!

July 6, 2020

February 10, 2020

Aden Rehms

A big shout out to Wendy for managing my long distance purchase of a super low mileage cream puff of a car. I really appreciated her patience (and that of the dealership) as I worked to secure shipping arrangements. The vehicle is everything she represented it to be, and now I'm the proud owner of what has to be one of the lowest mileage examples in the country. Thanks Wendy! This is the second low mileage vehicle I have purchased from the Deery dealerships, and both experiences have been very satisfying.

Response from owner

Aden, Thanks for your business and great review! We agree Wendy does a great job! Enjoy your RAV4!

February 15, 2020

January 27, 2020

Todd T

I am writing this review regarding Deery Brother and my sales consultant Blake Dichraff. I purchased a used Dodge Durango and everyone from my Internet consultant (Kristina) to Blake was wonderful to work with. I drove over 5 hours to this dealership because they had the exact vehicle I wanted in terms of color and options. The process to get the vehicle purchased and my vehicle traded in was very easy. When I arrived I was offered something to drink and whole process from test drive to leaving the dealership was only 30 minutes. I would gladly purchase another vehicle from them and highly recommend this dealership

Response from owner

Todd, Thanks for taking the time to leave a review of your experience! We have passed on your kind words to both Kristina and Blake! Enjoy your Durango and thanks again for your business!

January 28, 2020

November 24, 2019

Karen Parkins

My salesman was Art Kantz. He was awesome, well above a 10. He went out of his way to help me get the car I wanted. Highly recommend him to anyone looking for a fair deal.

Response from owner

Karen, Thanks for the great review! We are glad Art did a great job for you! Thanks for your business!

December 6, 2019

November 1, 2019

Gina Castillo

Don't buy a used car here. They use the warranty and inspection to make it appear as if they are doing you a good service. I bought my car here... they just don't add to the inspection anything that's wrong that they don't want to take care of.

Response from owner

Gina sorry to hear you are experiencing issues with your Highlander. Although our technicians do their very best to find any issues a vehicle has during their inspections. It is not always possible to catch everything as some issues may not show up or even exist at the time of the inspection. This is especially true on a 14 year old vehicle with over 166,000 miles on it like the one you purchased. In order for us to offer budget friendly cars such as the one you purchase we offer them "As-Is" We do encourage customers to have their own mechanic inspect a vehicle before making a purchase if they do not feel comfortable with our inspection or with the idea of purchasing a vehicle that would not qualify for any type of extended service agreement. We certainly hope you do not experience any more issues with your Highlander in the future.

November 1, 2019

October 20, 2019

jim hill

Typical car dealership trying to sell you anything, no matter what shape it is in for more than it's worth

Response from owner

Jim, We try our best to watch the market on vehicle pricing. In fact you will find most of our pre-owned vehicle prices fall below the market. Check out CarGurus.com and see how our pricing rates compared to others.

November 18, 2019

September 1, 2019

Brian Struck

Awesome 👍 our sales person Bri was great!

Response from owner

Thanks for taking the time to post a review! Glad you had a great experience!

October 15, 2019

August 31, 2019

Celsey Conger

Just purchased my Equinox and Steve Doneld made the experience excellent!!

Response from owner

Thanks for your business and great review! Enjoy your Equinox!

August 31, 2019

August 27, 2019

Melissa Hobbs

Steve Donald did an excellent job of listening and offering available options. We purchased a 2019 Rav4 XLE Premium and will be repeat customers. Thanks much Steve!

Response from owner

Thanks for the great rating!

October 15, 2019

August 14, 2019

James Johnson

Good selection of cars, Joel Salvador is always helpful in finding the right car to fit your needs! I hate talking to car dealers who pretend to know cars, but this guy knows what he's talking about. 😁👍 I do wish they'd keep a GT-R around to gawk at, though.

Response from owner

Thanks for the great review!

August 15, 2019

August 11, 2019

Forrest Abernathy

Thomas Wentworth is an outstanding guy, know personally. If I get up that way to buy a car, I'll deal with Thomad only

Response from owner

Great to hear, Forrest! Thanks for the awesome review!

August 15, 2019

August 11, 2019

Greg Garrett

Thomas Wentworth will get you in the right vehicle for all your needs.

Response from owner

Greg, Thanks for taking the time to leave a great review!

August 15, 2019

August 10, 2019

Shawna Stone

I would highly recommend Deery Brothers! An excellent selection of quality vehicles to choose from and be sure to ask for Thomas Wentworth! He works hard to find just the right fit for his customers. His knowledge and expertise in the business will get you into the right vehicle for the right price!

Response from owner

Shawna, Thanks for the great review!

August 15, 2019

August 10, 2019

Matthew Earhart

Wendy was amazing! I didn’t think any car would be within my price range and she got me in a 2017 that’s lower than my price range! #savings #wendyforthewin

Response from owner

Matthew, We are glad to hear Wendy went above and beyond your expectations!

August 15, 2019

August 10, 2019

Kara Wickert

If you are looking to purchase a vehicle, Thomas Wentworth is your guy!

Response from owner

Kara, Thanks a bunch for the great review!

August 15, 2019

August 6, 2019

Gregg Phillips

Very pleased with Deery Brothers Art Krantz Was the sales Consultant I worked with We had a couple of hiccups that he stayed on top of And made sure I was happy when I left,,Also very pleased with the service department,,,Ill be doing business with them again

Response from owner

Gregg, Thanks for the great review! We appreciate your business!

August 15, 2019

August 6, 2019

Daniel Spurgeon

A gentleman by the name of Thomas Wentworth helped me select a vehicle that was perfect for my needs and still fit within my budget.

Response from owner

Daniel, Thanks for the great review!

August 6, 2019

August 6, 2019

Jamie Gonzalez

Great place to buy a vehicle! Thomas Wentworth is such a nice guy!

Response from owner

Jamie, Thanks for the great review!

August 6, 2019

August 6, 2019

Michael Moore

Salesman Thomas Wentworth will go the extra mile to make sure you find the vehicle that works for you and your family.

Response from owner

Michael, Thanks for taking the time to share your experience!

August 6, 2019

August 6, 2019

Jimmye Kraus

A lot of nice selections at great prices. Be sure to ask for Thomas when stopping by.

Response from owner

Jimmye, Thanks for the great review!

August 15, 2019

August 6, 2019

Elisabeth Blake

Great place to buy a vehicle.Thomas Wentworth is a great guy!!!!

Response from owner

Elisabeth, Thanks for the great review!

August 6, 2019

August 5, 2019

Jill Day

Just bought a 2018 GMC Terrain and we love it! Thank u Art Krantz for helping r family! Shoutout to Joel Salvador for all of his assistance as well!

Response from owner

Jill, Thanks for the great review!

August 6, 2019

August 4, 2019

Hannah Williams

A great place to buy a car! If you are in the process of looking for one right now, be sure to request Joel Salvador as your salesman. He will take good care of you and help you to find the car of your dreams. Highly recommend!

Response from owner

Hannah, Thanks for the great review!

August 6, 2019

August 3, 2019

Anna McCane

Deery brothers has a fantastic atmosphere and great customer service. Joel Salvador helped me find a vehicle within my budget. His product knowledge was especially helpful because I was a first time buyer. I would recomend Joel from Deery Brothers to anyone! Overall it was a fantastic experince!

Response from owner

Anna, Thanks for the great review!

August 6, 2019

August 3, 2019

Cordell Oleson

Had a fantastic experience with Deery. My sales person, Joel Salvador, was incredibly knowledgeable and genuinely wanted to help me find the right vehicle. I would recommend Joel and Deery to anyone!

Response from owner

Thanks for the great rating! We agree Joel does a great job!

October 15, 2019

August 3, 2019

Kaitlyn Henessee

Such a nice experience with very knowledgeable staff! My salesman Joel Salvador took my car needs into consideration and found the right car for me! I love it!

Response from owner

Thanks for the great rating!

October 15, 2019

August 2, 2019

Jordan Francy

Brianne Sartain was excellent help looking for a vehicle

Response from owner

Thanks for the great rating!

October 15, 2019

August 1, 2019

Caitlin Balderas

We bought not one but TWO different trucks from Joel Salvador! He was so great the first time, we had to go back again. He was super thorough and found us just what we were looking for. His knowledge was expansive and his patience with our picky list was impressive. His customer service skills are top notch.

Response from owner

Thanks for the great rating!

October 15, 2019

August 1, 2019

Mallory Jennings

Joel Salvador sold me my Jeep Commander and he was so fun to work with! He really took time to find a vehicle that fit my list of wants and needs. He was professional and trustworthy but also made the whole deal the best car shopping experience I have ever had. He has even checked in with me a few times since I purchased to be sure I am still happy with my choice and to remind me to get it serviced at Deery Brothers.

Response from owner

Thanks for the great rating!

October 15, 2019

December 15, 2018

Angela Kienzle

My experience was horrible. I will never buy another car here and would advise others not to as well. My seat would not go back in my car. I let my salesman know and he told me they would fix it before I left. They brought the car back up to me and the seat still was not fixed. I let the salesman know that it still was not fixed and he said they have done all they could for me and they could not do anymore. This has been the worst service I've ever had. it was most certainly your dealership. I bought a monte carlo from you guys 2 weeks ago.

Response from owner

Angela, Upon reviewing our records we do not have any car purchases made under your name. Was it purchased under someone else’s name? Or did you intend to leave a review for a different dealership? This is Deery Brothers of West Burlington next to Westland Mall. Please contact our General Manager, Terry Mertens at (319) 752-6000. Or if you mistakenly left a review for the wrong dealership we would ask that you remove your review as our reputation is very important. Thank you so much. Angela, Deery Brothers of West Burlington at 200 S Gear Ave, West Burlington, IA 52655 has not sold a Monte Carlo in 6 months. Please review you paperwork and see which dealership you purchased your vehicle from. Again you are welcome to reach out to Terry Mertens he may be able to direct you to the correct person to help you with your concern at the dealership you purchased your Monte Carlo from. We will report your review to Google as not relevant to this location. Thank you.

December 15, 2018

December 5, 2018

Eleanor Stever

Bought our current vehicles here and continue to use their maintenence services. Employees are very professional! If you have to wait while repair or service is done a comfortable room is available with refreshments, TV, and restrooms. If you can't wait a ride will be provided.

Response from owner

Thanks for the great review!

October 9, 2018

October 9, 2018

Sarah Littlefield

I purchased the 2015 Equinox from Deery Brothers in West Burlington, IA. My fiancé and I liked the vehicle during our test drive, but we felt very manipulated and rushed in our decision making process. We came in to test drive a 2014 Traverse that was listed for $13,500. We made it clear to our salesman Steve Donald, that we wanted to be lower than that price, or right at that price if the deal was right with the mileage on the vehicle, year, and any problems with the vehicle. We really liked the Traverse and were told that “they” couldn’t make it work in our price range. We were told that “he”, I’m guessing the sales manager, brought the price all the way down to what the dealership had into the car, and still couldn’t make the deal work. Franticly, our salesman said that there may be a deal that they could make work; we had to go because I had to get to work. We saw the list price of $16,100 on the window of the vehicle and knew that that was not in our price range. Steve made the comment that “he” is coming way down on the price for this vehicle and that “he” doesn’t usually do this. He was really pushy and forceful that I made this deal. I have never in my life met someone as passive-aggressive as Steve Donald. I have never in my years of purchasing vehicles, which I have purchased my fair share, have ever felt so manipulated, mislead, and disrespected as I did at Deery Brothers. I felt as if I were being discriminated against due to my age, which is 22 years of age, with the way the salesman was talking to me and the way everything was misleading. I could not even get an oil change because Steve told me that it can damage a vehicle if it is changed before the oil percent is below 10%. I have never heard of such a thing before, I just wanted a fresh oil change, along with the free one I will receive in the next 6,000 miles. I did not want to have to come back in 1,000 miles just for the oil change, since I live one hour away. Steve refused to help us out on that. Steve again insisted that we were getting a good deal and did not make any mention of the price of the vehicle after I asked repeatedly. I asked and he would distract us with the car buying process and repeatedly used the phrase “you are getting a good deal.” I then went into the financing office and began to sign more paper work. I was told that the price was going to be $22,000 and some old dollars, but since we put $500 down, it was going to be $21,000 and some odd dollars. I was a little leery on the price, as I did not want to be higher than $20,000 all in with the left over from the Sonic that I traded in plus the gap insurance and the extended warranty that was mentioned. My thought process was that I was getting the equinox for the $13,500, which was the price of the Traverse, plus the $5,500 left over inequity from my previous car loan, plus the extended warranty and gap insurance, leaving me at the $21,000 in debt that was mentioned in the financing office. When I got home and looked at the financing papers we noticed that I was in fact $26,000 in debt which was not what I thought was agreed upon and was not what we wanted at all. This price was never mentioned, and this is why I feel manipulated and mislead during the whole process. When I saw that, I just wanted to opt out of everything. This deal was very misleading to say the least, and I couldn’t even get a full tank of gas. I felt like Steve was very unprofessional with his words. I mentioned that I had filled up the car the previous day and wanted at least the 12 gallons in the new vehicle. Steve said that could not happen so I made the joke that I was going to syphon the gas out of the Sonic, since they couldn’t give us a full tank, and Steve said “be my guest.” I find it very hard for me to recommend this place to someone as we feel very manipulated, blinded, and I was not treated with any respect, I have never in my life had such a bad experience purchasing anything. I am posting this review on behalf of myself, and Derric Littlefield, who purchased the vehicle.

Response from owner

Sarah, Sorry to hear you had such a poor experience. We strive to provide good service no matter what our customers' age. It is also company policy to have everything disclosed regarding pricing of the vehicle and any other products our customers purchase in writing and we require all our customers to sign a motor vehicle purchase agreement and financial contract stating all of the terms of the sale. This best practice helps make sure customers are clear on what they are purchasing and what they are paying for the vehicle and products they choose to purchase in writing. We will review the terms of your car purchase and make sure everything is in order as well as share your review with our staff so they may reflect back to your experience and possibly learn if they could have conducted anything differently. Thank you for taking the time to leave us feedback.

October 9, 2018

October 4, 2018

Kerri Ackerman

Brad Deery was awesome at helping us find the perfect used Jeep for our college girl in Oklahoma! He even loaned us a red bow that looked perfect for the surprise!

Response from owner

Kerri, Thanks for your business and a great review!

October 9, 2018

October 2, 2018

Bradley Jones

I could not be more pleased with my experience at Deery Brothers. I got a great car and a great deal. When my lease is up, I'll be back at Deery Brothers.

Response from owner

Brad, Thanks for your business and great review! Enjoy your new Traverse!

October 9, 2018

August 2, 2018

Laura Zurmuehlen

I recently bought a vehicle from Deery Brothers. Staff was friendly, lots of vehicles to choose from. I was very specific with the features I wanted and what I was willing to pay for it. They worked hard to to find me the perfect vehicle at the right price!

Response from owner

Thanks for taking the time to let other know you had a great experience!

August 6, 2018

June 28, 2018

Vickie Rios

The only used car I ever purchased that didn't nickel and dime me to death was at Derry Bros. Great honest employees and GREAT service!

Response from owner

Vickie, Thanks for the great review!

October 9, 2018

June 28, 2018

Brooke Riley

Knowledgeable and professional salespeople, large selection of vehicles, timely service work, very nice facility... Can't complain!!

Response from owner

Brooke, Thanks for the great review!

October 9, 2018

June 2, 2018

Henry Schafer

I'm gonna need a better discount if you expect me to buy a car. I'm broke

Response from owner

Thanks for the great review, Henry! We always offer great deals and we will sure try our best to make it affordable no matter what your financial situation!

June 5, 2018

May 29, 2018

earthgirl429

Purchased a 2012 Subaru Outback that was brought in on a trade in. It was the best vehicle purchase I had ever experienced!! Mark Simmons and Britta Baker were the best! They are not your typical pushy car salesman (woman) - they are honest and to the point - with a little humor to help ease the stress. The financial office was great too ... they go over every line, every charge, and they are honest all along the way. I drove 142 miles (over 2 1/2 hours) for my vehicle and it was worth every mile!! If you are in the market for a new vehicle - go see Deery!!

Response from owner

Thanks for the great review! We appreciate your business. Enjoy your new car!

May 30, 2018

May 9, 2018

Cyrillis Kite

I bought my car from Derry Brothers .Ken Hunsinger was my sales person and I recommend you go talk to him-very pleasant man to work with...very helpful

Response from owner

Thanks for the great review! We agree Ken is a great part of our team and does a great job for his customers!

May 10, 2018

May 7, 2018

Jasmine Crider

My husband and I went to go check out a Toyota Prius and we got there later than I wanted. They closed at 8 we got there around 720 730. We test drove the car and really liked it. Blake Dichraff( I think that’s right 🤔) was so laid back and so easy going (unlike every other salesman I’ve ever dealt with) even though we were there after 8 that we came back for the car the next day. Very easy, very friendly to deal with. It’s going to be a while before I figure out if it was a good purchase or not but I would definitely come here first for another car purchase just because there was no pressure and Blake was so friendly. And all the extra perks too.

Response from owner

Jasmine, Glad you and your husband found not only the right car but the right salesperson! Blake does a great job and we are happy to have him as part of our team! His mission is always to make sure his customers have a fun, easy and convenient experience! Enjoy your Prius!

May 7, 2018

April 9, 2018

Brad Rothlisberger

Bought a car from Art Krantz. Great salesman!

Response from owner

Brad, Thanks for your business and the great review! We will be sure to relay your kind words to Art. Sincerely, Deery Brothers Team

April 9, 2018

March 3, 2018

Bruce Brockway

I purchased my truck at Deery with George Rinker last fall and just had my first oil change. The staff was helpful and accommodating to my requests. They even reminded me that my first oil change was on them, BONUS! Thank you.

Response from owner

Bruce, Thanks for your business and your kind review. We look forward to seeing you again!

March 3, 2018

January 19, 2018

Susan Korte

I bought my car there and was so impressed with the people and service department that I recommended it to my dad when he was out to buy a different car.

Response from owner

Susan, Thanks so much for your kind review! It truly means a lot to our team to know they are creating great experiences for our customers!

March 15, 2018

December 12, 2017

Zachary Shields

Bought my truck from here.... Great atmosphere and people seem to generally want to help you with what you want and need.. staff was very understanding

Response from owner

Thank you for your business and this review, Zachary. Congratulations on your purchase! Were happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything automotive-related we can assist you with in the future, please let us know. Kind regards, The Deery Brothers Inc Team

December 18, 2017

December 5, 2017

Ashley Crowner

Great experience buying a new pathfinder! The sales consultant took his time and explained all of the features and really listened to what I needed for my family. All of the sales staff had a friendly smile and every time I go there their always eager to help!

Response from owner

Ashley, this review means a lot to us! A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us on your vehicle needs. We look forward to working with you again. Take care! Best, Deery Brothers Inc. Team

December 6, 2017

September 20, 2017

Luke Thomas

I drove 4 hours from out of state to come look at a car. I told them I had my reservations and they assured me that the car is in great shape. Upon arriving and inspecting the car the paint on the trunk was dried out and flaking off and the bumper was out of alignment. I told them this and they came down on the price a bit. When I took the car to get the body issues fixed I was told that there were more issues than what the dealer had described. On top of that, the paint job was shoddy. To get it fixed properly was going to cost way more than the amount that they came off of the price. I called Deery brothers and spoke to Tim, the used car manager and told him the ordeal. He offered no help and basically said good luck. Overall, they did a poor job of representing the car. The car inspection failed to find flaking paint and parts that aren't aligned correctly. Guys were shady and took advantage of a first time young car buyer. Will not be returning again.

Response from owner

Luke, Sorry to hear you are not happy with your purchase. It appears the dealership did make some concessions for you regarding some of the issues you found when you inspected the vehicle. Sorry to hear this mutually agreed to compromise was not to your liking after you took possession of the vehicle. We will certainly visit with our technician that performed the inspection on the vehicle you purchased, however, we may not be able to find and/or notate all blemishes an eight year old vehicle may have on it's exterior or interior. It is certainly our wish as well you would have noticed any other blemishes on the vehicle prior to you purchasing the vehicle. As it appears you would not have made the purchase. It is never our intention to hide anything from customers this is why we allow everyone to fully inspect a vehicle before they purchase a vehicle and even encourage customers to have their own mechanic or technician inspect vehicles prior to purchases. This is especially true with the purchase of an eight year old vehicle that is sold "as-is" with no warranty of any kind. We hope you reconsider your position to not return in the future. We do appreciate your business and hope you enjoy your car.

September 21, 2017

September 14, 2017

FlightPD Medic

Great staff. Took care of me, kept me updated on the status of my new vehicle while I waited for it to come in.

Response from owner

Thanks for your business and great review!

September 19, 2017

September 8, 2017

Bonnie Ellis

Mostly I was very happy with my experience, just one thing bothers me. I was told that my insurance would be lower than my Rouge, turns out it is going to be higher, because it is a 2017 Toyota le. I am on a very limited income and every dollar means a lot. Maybe the salesmen or finance person should just say "they don't know how insurance works". It would have saved me a lot of frustration.

Response from owner

Richard, We are glad you are happy with your experience. Sorry to hear the insurance was more than you expected.

March 15, 2018

February 27, 2017

Valeria Velazquez

Ivan was the most patient salesman ever! I called him with so many questions and he always answered them honestly and clearly. They were never shady, and got me a great APR on a used car. I came all the way from Chicago, and Ivan was checking in on me the whole way. Totally worth the 3 hour drive! Bringing my boyfriend back in 6 mo to refinance his car.

Response from owner

Thanks for the great review and your business, Valeria! We are glad you made the trip! Enjoy your CX5!

February 28, 2017

April 18, 2016

Yvette Miclette

My first experience with Deery Brothers was Awesome! I went in with $2500 and stated that is all I had. I got into a 1998 Grand Marquis and drove away with tags and all. I still have this car and live it, 5 years later and am keeping it as a backup. Even though it has high mileage on it, it's still my baby. Lol Best investment I've ever made. My 2nd experience with Deer Brothers was Awful!!! My car died 3 days after purchasing it. Because I signed an "As Is" paper, Deer Brothers would not fix it. I am Extremely diappointed with this, and Absolutely will Not recommend this place. But paying $2700 for a car that I was only able to drive for 3 days is bull. I'm sorry, but anyone that buys a car from there might want to take the vehicle to a mechanic before purchasing because You Will get Ripped Off if you don't. Ok, just got off the phone with a mechanic and he stated that the engine needs to be replaces and will cost over $2000, not to mention there are transmission issues that need to be taken care of. Thank you Brad Deery for helping out with this situation. I appreciate that you took the time to speak to bother my brother and myself, and fixed the problem by taking the car back and giving me another car to replace it. Not many people would do that, but you did. It is Greatly appreciated. Hopefully it will be a few years before I see y'all again. Be Blessed and have a Great day.

Response from owner

Yvette, Sorry to hear you are having problems with your car. Unfortunately you are correct when we sell a vehicle that is 17 years old with high mileage we have to offer them "As-Is". We are very clear when selling vehicles like the one you purchased that the vehicle is "As-Is" so there is no confusion. That is why we asked you indicate your understanding of this policy on the form that states "This vehicle is being SOLD As-Is, As-Is, As-Is This vehicle is being SOLD with ALL FAULTS and customer is completely aware of this. Customer declines option to buy mechanical breakdown insurance. All repairs are at the customer's expense. There is absolutely no guarantee or warranty on this vehicle. Customer is 100% at risk for any and all repairs. Also you signed the inspection on the vehicle that we performed and it clearly shows this vehicle had known issues when you purchased it. Your signature is also present on the Federal Trade Commission label stating As-Is No Warranty and the purchase agreement which again clearly states "As-Is". You indicated your understanding of the terms of the sale with your signature on five separate forms. Again we will disclose to the best of our knowledge what issues a vehicle may have and are glad to share that with the customer. Customers are also welcome to have their own inspection performed on vehicles as well. Again sorry to hear you are experiencing issues with your 1999 Dodge Intrepid, however, we believe in full disclosure and we unlike other dealerships we would rather a customer decide not to purchase a vehicle we offer "As-Is" than to have expectations of an older vehicle with high mileage not having issues of any kind let alone major issues. Thanks for taking the time to express your concerns and please let us know if you would like copies of any of the paperwork you signed when you purchased your vehicle.

March 17, 2016

March 30, 2016

teran buettell

Needed tires for my car. They were super helpful, listened to what I wanted, found me the best tires I have ever owned at a price that was comparable to what I have been paying for cheap ones. Even my dad was impressed, and he always thinks I screw up on car stuff! When I got there, it was clean, staff were attentive and pleasant. Shuttled me to work with a smile. Work done by the time promised. The car wash and vacuum was the icing on the cake. Very pleased. Will definitely do business with them again! Just had my second experience with this dealership tonight. Worked with salesman Blake Dichraff and could not have been more pleased. He was pleasant, helpful, and gave no pressure at all. I walked away with the car I came for, after test driving three total vehicles. He got me a great interest rate with terms I could live with. Everyone was super nice and made the experience totally worth the trip to West Burlington. Thanks so much! Five stars for a second time!!!

Response from owner

Thanks Teran! We appreciate your business and look forward to assisting you in the future!

November 2, 2015

December 12, 2015

Kearstin Sill

This dealership is an absolute JOKE!! Jacked my dad around about buying a 2004 Jeep Wrangler Unlimited. He took his Rubicon to trade a couple weeks ago and the salesman low balled him so bad on trade, he was wasting my dad's time. Dad made an offer to write out a check for the Jeep on the spot, but his offer was too low and the sales guy let him walk. He called and called, but felt like no one was putting him high enough on their priority list to take care of him. Promised time and time again that they would get back with him to let him know if the Jeep was still available or not after a few others test drove it. Never got a phone call back! This past Thursday (12/3) I called for my dad to see if the Jeep was still available. I spoke to Ivan and he told me it was being test driven at the time, that he would get back with me to let me know if it sold. Saturday (12/5) night 5:50, I had to call back myself. On Friday (12/4) my dad finally called one last time to see if it was available. He spoke to the salesman, and he told dad a friend of the owner's had test driven it on Wednesday, and he decided not to buy it! Dad told him he wanted it and that he was on his way to come pick it up. Right then. We live about an hour from Burlington. He was on the road for about 25 minutes when the dealership called and said they talked to the friend who drove it on Wednesday and now he changed his mind and decided he wanted the Jeep so they sold it to him instead. Working customer service, you learn to treat others the way you would want to be treated. And the way you make your customer feel is what sticks with him or her. This dealership made my dad feel bothersome and like he wasn't important! He has made a point to make sure he never buys anything from you guys! Ever! You wasted his time and yanked him around over a Jeep he had his heart set on!

Response from owner

Kearstin, Sorry to hear your father had a less than desirable experience. It is surprising how often it happens that two or more customers are interested in the same vehicle at the same time when we have over 600 vehicles available at our West Burlington location alone. We of course do understand that not every used vehicle is exactly alike and when we have one available that is especially unique such as the Jeep your dad was interested in purchasing. It inevitably turns out that one or more customers may be upset that they did not purchase it when they had the opportunity for whatever reason. In order to be fair to all customers we offer all of our vehicles available on a first come first serve basis. Unfortunately from the time your dad first contacted us and the time it was being driven by another customer he did not agree with the price the Jeep he missed the opportunity to purchase the vehicle in that two week period. We certainly hope your father and yourself reconsider your position as we would be happy to contact him if we trade for a similar Jeep.

December 12, 2015

November 19, 2014

Jane Evans

I bought a new vehicle from Deery Brothers. I wasn't sure what color I wanted or if I would get a 2014 or 2015. George encouraged me try a silver 2014 Enclave, and although it was nice, the color just didn't light my fire. There are so many white and light-colored Enclaves on the road and I wanted something distinctly different. George found a 2015 Chocolate Metallic Buick Enclave that is gorgeous! It has all of the premium features that I will use...especially the BOSE sound and navigation system. George also programmed in all of my favorite XM radio stations and synced my phone and my husband's phone for Bluetooth. It was a great experience!

Response from owner

Thanks for the great review!

April 9, 2018

August 26, 2011

Jeremy Stecklein

I had purchased a Jeep from Deery Brothers in West Burlington on 8/1/2011. The salesman had told me the tred left on the tires were %50. I took my Jeep to a tire dealer and they said i had a lot less than that left on my tires. I called back and spoke to the Shop manager and he didnt want to do anything for me. He said bring the Jeep back to us and we will look at it and let you know if there is anything we can do. I live 1.5 hours away from them so it would be a 3 hour round trip to just see what they will do for me. Another thing they told me that the drivers door lock is loud when you unlock and lock the door. I was fine with that i dont care if it is loud when it locks or unlocks. After i left Deery Brothers we went to get some food. I locked the doors and went inside. when i came out I didnt hit the unlock on the key pad and the door was still unlocked. So I played with it for a little bit and found out that i cant lock my drivers side door with they key pad. I have to hit the lock on the key pad and put my key in the door and lock it that way. I cant even use the lock inside the Jeep to lock it when i try its like its stuck and I will break it if I push to hard. So I had called the dealership back yesterday the 24th of August and spoke with Bradford Deery the owner. Told him what was going on and he was kind of the same way as the shop manager and keep saying it was a as is car. I told him I was mislead about the quality of the tires and was not told that the drivers door didnt lock right. He still said it was a as is sale. Well we had ended the call on that note. About 5-10 mins later i had a missed call. Brad had called me back and said he wanted to make this right and to call him back so we could figure this out. He told me that they will fix the driver door lock and give me 2 new tires at NO COST TO ME! I will continue to do business with this dealership becasue of the way he stepped up to the plate to handle this. Thanks again Brad for doing this for me and not losing a customer for the rest of my young life.