{"business":{"id":"ChIJaZ_OPlEy4YcRKMI40i5r6BQ","name":"Deery Brothers Inc.","legal_name":"Deery Brothers Inc.","tagline":"","description":"","domain":"deerybrothersreviews.com","categories":["Car dealer","Chevrolet dealer","GMC dealer","Mazda dealer","Nissan dealer","Toyota dealer","Truck dealer","Used car dealer","Used truck dealer"],"phone":"3197526000","email":"bdeery@deerybrothers.com","website":"http://www.deerybrothers.com/?UTM_source=GMB_listing&UTM_medium=organic","google_place_id":"ChIJaZ_OPlEy4YcRKMI40i5r6BQ","google_maps_url":"https://www.google.com/maps?cid=1506571924195033640","address":{"street":"200 S Gear Ave #300","city":"West Burlington","state":"IA","zip":"52655","country":"US"},"geo":{"lat":40.824847,"lng":-91.1682184},"hours":{"monday":"07:00-19:00","tuesday":"07:00-19:00","wednesday":"07:00-19:00","thursday":"07:00-19:00","friday":"07:00-18:00","saturday":"07:00-18:00","sunday":"closed"},"branding":{"primary_color":"#0ea5e9","logo_url":"/logo.png","favicon_url":"/favicon.ico","style_tier":"standard"},"social":{"facebook":null,"instagram":null,"x":null,"yelp":null},"service_area":["West Burlington, IA"],"reviews_ingested":999,"ga4_measurement_id":"G-ZL1KX8GQRE"},"aggregate":{"rating":4.4,"count":999,"distribution":{"1":115,"2":19,"3":22,"4":58,"5":785}},"reviews":[{"id":"ChdDSUhNMG9nS0VJQ0FnTUR3NlotamdnRRAB","author":"Scott Kolp","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXMD6hxyjEmkmrKaDEt-o85McXEEr0rRH5fUHlMZa95UAXb5GV4=s120-c-rp-mo-ba12-br100","rating":5,"date":"2026-05-28","text":"Service department is always on top of it. Very easy to deal with. Would recommend to anyone! Amanda is a rockstar!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUR3NlotamdnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDw6Z-jggE%7C%7C?hl=en","owner_reply":{"text":"Thank you for recommending Deery Brothers. We're glad our service department met your expectations. We appreciate your feedback.","date":"2025-12-30"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pBelVuTkdUbTlJVTJ4M1pVMXlVbkZHZDA5SlRsRRAB","author":"Lora Conrad","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVY_ucsHw0Psdf-621Xi3NeWv1uJnFdeOuhzkr797xfx_ll6wKl=s120-c-rp-mo-br100","rating":5,"date":"2026-05-22","text":"The service department at Deery Brothers is professional, prompt and efficient. They are careful to explain any recommendations or problems so you can authorize or decline the service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pBelVuTkdUbTlJVTJ4M1pVMXlVbkZHZDA5SlRsRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOjAzUnNGTm9IU2x3ZU1yUnFGd09JTlE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Lora, for your kind words about our service department! We appreciate your recognition of our team's professionalism and clear communication. Your satisfaction is our priority!","date":"2026-05-22"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21GTlFteHVSRFJaYW5SNGRGSjJhSFZzTWxZME5GRRAB","author":"Kendall Hempen","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUuZVjy_r8JILThjukRzxTjWiR1dPr1uKkpTpA4jUDJo850VOU9=s120-c-rp-mo-br100","rating":3,"date":"2026-05-15","text":"Took my car in a few months ago because my check engine light was on. They did the repairs initially requested which I didnt have any issues with, but they had to order a part that was on back order so it took a while to get there. Again, cool, no worries it happens. Well month and a half later they get the part and I go to get it installed, figuring it would be a day max for them to get it in, well when they take off a wheel to access what needs to be accessed, they strip the lugs and have to order a new wheel hub which takes 2 extra days to arrive. Then when I go to pick up my car, there is magically a nail in another tire that I have not had problems with before hand, and they dont want to do the patch because they're \"afraid of stripping the lugs on that wheel too\" which would be a $580 repair instead of covering their mistake. Oh and at the end of it all, my check engine light is still on and my tire has not lost a bit or air.\n\nThanks guys, appreciate the wasted time","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GTlFteHVSRFJaYW5SNGRGSjJhSFZzTWxZME5GRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmFNQmxuRDRZanR4dFJ2aHVsMlY0NFE%7C%7C?hl=en","owner_reply":{"text":"Kendall, I understand your frustration with the delays and the additional issues you encountered during your recent visit. It's disappointing when repairs don't go as planned, and I appreciate your patience throughout the process. Your feedback is important, and we take it seriously as we strive to improve our services. If you would like to discuss this further or need assistance, please feel free to reach out to us directly.","date":"2026-05-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25GWVozYzRTR2Q1UTB4SlRESnFibGhLUkVGc1RXYxAB","author":"Tracy Klatt","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIF9LrnrpKvitHP3OceXu19D9vfU_oHPTGCjGtiTuZePe6mkw=s120-c-rp-mo-br100","rating":5,"date":"2026-05-14","text":"Very friendly and the oil change and inspection was quick","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GWVozYzRTR2Q1UTB4SlRESnFibGhLUkVGc1RXYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOnFYZ3c4SGd5Q0xJTDJqblhKREFsTWc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Tracy! We appreciate your kind words about our friendly service and are glad to hear that your oil change and inspection were quick.","date":"2026-05-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR4cllManJnRRAB","author":"Marty Mogk","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUMsCcj-Xs9a0uF6NjxvDGkgdIKMspXWcEzFBiByzNpop7n6hg=s120-c-rp-mo-br100","rating":5,"date":"2026-05-08","text":"Jake took the time to review my vehicle’s service history and recommend appropriate needs. Detail shop did an amazing job of cleaning my vehicle as always.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR4cllManJnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDxrYLjrgE%7C%7C?hl=en","owner_reply":{"text":"Thanks for recognizing our team's work on your vehicle's service and detailing. We appreciate your feedback at Deery Brothers.","date":"2025-04-30"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21wSWVraEdNRmR3T0ZSU1Z6bHJRMHREUTE5V1VrRRAB","author":"Joel Gavin","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVkOS9tbLz2dZ2AXHr8vPbZGHNY-Tuv9ohKgerN9ntMXFvQKUYH=s120-c-rp-mo-br100","rating":5,"date":"2026-05-05","text":"Great people and quick service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wSWVraEdNRmR3T0ZSU1Z6bHJRMHREUTE5V1VrRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmpIekhGMFdwOFRSVzlrQ0tDQ19WUkE%7C%7C?hl=en","owner_reply":{"text":"Thank you for recognizing our team's quick service. We appreciate your feedback at Deery Brothers.","date":"2025-06-30"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2taemRHZHVZbWQ2WDJkRVJrOUdjelp5UWsxd1JIYxAB","author":"Robin Kershaw-Smith","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIjBU-8yIwonKEgnH0WhsMFrjMVINrusQs3G3gJRyCpIC8ldA=s120-c-rp-mo-br100","rating":5,"date":"2026-04-07","text":"I will recommend them to my friends and family. Employees friendly and knowledgeable! Great customer service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taemRHZHVZbWQ2WDJkRVJrOUdjelp5UWsxd1JIYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkZzdGduYmd6X2dERk9GczZyQk1wRHc%7C%7C?hl=en","owner_reply":{"text":"Thank you for recommending Deery Brothers. We appreciate your kind words about our team's knowledge and service.","date":"2026-04-07"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tGTlFUaHdkbTl3Tldob1RYUlRSMHd0ZWpsRWJuYxAB","author":"Drew Taflinger","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUUfMhu-08IeZmD3DoufYcuG8iXEJ-Uu76JG91vBUYwCEUNIy56=s120-c-rp-mo-br100","rating":1,"date":"2026-03-13","text":"Avoid. $470 to replace the battery in a 23 Nissan Altima. ~$225 foot the battery, $40 to install it, $30 in “shop fees”, and $160 to diagnose that it needed a new battery. They should be ashamed of themselves.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGTlFUaHdkbTl3Tldob1RYUlRSMHd0ZWpsRWJuYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkFNQThwdm9wNWhoTXRTR0wtejlEbnc%7C%7C?hl=en","owner_reply":{"text":"I understand your frustration, Drew, and I'm sorry to hear about your experience with the pricing. We strive to provide transparent and fair service, and your feedback is important to us. If you'd like to discuss this further or have any questions, please feel free to reach out via text or call.","date":"2026-03-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2t4SE5VeEtaV3AwYW5wWVZHWmhObmczWVhKeWJGRRAB","author":"John King","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXyaO2yvaedvS0YDzqSH-IgpCJ_yWHMoU7937I9qdwrG8qqk7Y=s120-c-rp-mo-br100","rating":5,"date":"2026-03-11","text":"Quick service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4SE5VeEtaV3AwYW5wWVZHWmhObmczWVhKeWJGRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkxHNUxKZWp0anpYVGZhNng3YXJybFE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback on Deery Brothers. We appreciate your business.","date":"2025-08-22"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pWZlRWQkpielpqTTBabVRXeDZaVTlFVm5sbFJtYxAB","author":"Luat do","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUYdsyLqIa1IUUlHO5koD_Hk4MbYpB46DcD5V_jW1HAwL0ZYAGQ=s120-c-rp-mo-br100","rating":3,"date":"2026-03-09","text":"[Updated Review - Changed from 1 star to 3 stars]\n\nI am updating my previous 1-star review to 3 stars to be fair to the staff here. I really appreciate their customer service in allowing me to pick up my vehicle even after the service department had already closed for the day. That was very helpful and accommodating.\n\nHowever, there are still a couple of unresolved issues holding this back from a higher rating. First, they were unable to update my VIN in the system. Second, and more importantly, I am currently waiting for them (Jake and the service team) to update my official Repair Order so that the paperwork accurately reflects the diagnosis and the exact issue we discussed and confirmed via text messages.\n\nI appreciate the flexibility with the pickup, but getting the official documentation correct is crucial for me right now. I hope to get this resolved soon.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWZlRWQkpielpqTTBabVRXeDZaVTlFVm5sbFJtYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOjVfTVBJbzZjM0ZmTWx6ZU9EVnllRmc%7C%7C?hl=en","owner_reply":{"text":"Hello, \n\nWe are glad to know that our Service Team was very accommodating in allowing you to pick up your vehicle after closing. However, I would like to speak with you about the request to update your VIN in our system and the paperwork showing your diagnosis. Whenever you can, please give me a call so we may discuss this further. \n\nSincerely, \n\nTerry Mertens\nGeneral Manager \nDeery Brothers\n(319) 752-6000","date":"2026-01-31"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xsMllWaEdhM0JpYVRaSlZHaG5NbEUwYkVwcU9WRRAB","author":"Robert Reynolds","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUaFWPuJ6cLQKCcANGDVy9_BRHOhfT-m2Wlx9FaIUjD_5CljHPi=s120-c-rp-mo-br100","rating":5,"date":"2026-03-09","text":"Excellent, my car is as good as new. They kept me informed of the progress with phone messages. They had to wait for parts. Took less than 2 weeks.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsMllWaEdhM0JpYVRaSlZHaG5NbEUwYkVwcU9WRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOll2YVhGa3BiaTZJVGhnMlE0bEpqOVE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with Deery Brothers. We appreciate you recognizing our communication and service timeline. Enjoy your car looking as good as new.","date":"2026-03-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2paaGVtZ3pUM0ZYWHpWdlRFcFpkbmx4Y2xkTk1IYxAB","author":"Marlen Blanco","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLTXKoVpPK1KLJh9OlCJkTs6IGZZ1vGF0aAbXr0liMa-HwN9A=s120-c-rp-mo-br100","rating":1,"date":"2026-03-06","text":"I recently brought my car in for service and received a message recommending several additional services that my vehicle did not actually need.\n\nWhen I got back into my car, I noticed that everything from my glove compartment had been left scattered, most likely after checking the cabin air filter. Nothing was placed back the way it was. Additionally, the floor mat was thrown into the trunk on top of my gym bag and other belongings I had there.\n\nI have serviced my vehicles at other Toyota locations before, and they usually leave the car organized and as they found it. Unfortunately, this time the experience was not good.\n\nIt’s disappointing, especially since this is the only Toyota location close to me. I simply wanted to share this feedback so that future customers receive better care and attention to their vehicles.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paaGVtZ3pUM0ZYWHpWdlRFcFpkbmx4Y2xkTk1IYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOjZhemgzT3FXXzVvTEpZdnlxcldNMHc%7C%7C?hl=en","owner_reply":{"text":"Marlen, I appreciate you sharing your concerns about your recent service experience. I'm sorry to hear that your vehicle was not returned in the condition you expected, and I understand how important it is for everything to be organized. Your feedback is valuable, and I will ensure it is addressed with the team to improve our service. If you would like to discuss this further, please feel free to reach out via text or call.","date":"2026-03-06"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21kdU5WWkRaM1F3TFVsSlQyOHpjMHR2VGtGWU1WRRAB","author":"Lori Huston","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIrBBF0RiV2aXOaZlyu31HgTrLPBqYZeQQZLtzi93jQWhBSyA=s120-c-rp-mo-br100","rating":4,"date":"2026-03-06","text":"Pleasant experience","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kdU5WWkRaM1F3TFVsSlQyOHpjMHR2VGtGWU1WRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmduNVZDZ3QwLUlJT28zc0tvTkFYMVE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Lori, for sharing your pleasant experience with us. We appreciate your feedback!","date":"2026-03-07"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2swdGRtbFZObGQyY0V4ME5EUm5kMGs1VUhCV1JHYxAB","author":"Donte James","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ_laeFL7BYS2jD2x5r9n8ToURmOsF5LQ6awe-ZiJVCVHOBAA=s120-c-rp-mo-br100","rating":5,"date":"2026-03-05","text":"GREAT range of selection. Wouldnt stop offering drinks or anything to make us comfortable. Nice affordable and easy. Blowing any other car dealership OUT OF THE WATER!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2swdGRtbFZObGQyY0V4ME5EUm5kMGs1VUhCV1JHYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOk0tdmlVNld2cEx0NDRnd0k5UHBWRGc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Donte! We're glad you enjoyed our selection and the service we provided. Your feedback means a lot to us, and we appreciate your support!","date":"2026-03-05"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21nd01VRnViUzFxYjJkT1dYQXpZVVpqVm5ZdE1sRRAB","author":"John Disselhorst","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLQ2l1vxw2EOv3a-KZtOAv2Fz_Zwg9h_47C9aaF7RKZzG4CLQ=s120-c-rp-mo-br100","rating":5,"date":"2026-03-05","text":"Timely, pleasant & complete.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21nd01VRnViUzFxYjJkT1dYQXpZVVpqVm5ZdE1sRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmgwMUFubS1qb2dOWXAzYUZjVnYtMlE%7C%7C?hl=en","owner_reply":{"text":"Thanks for recognizing Deery Brothers' service. We appreciate your feedback.","date":"2025-08-13"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s1UWJYQlhVVFY1WWxoS1VIWjBZV0ZoUW5sWGVWRRAB","author":"John Oakman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK99736BwUFazyOQW5Il7iuP8eWh40hkpwnujNgGVqMFkyveA=s120-c-rp-mo-br100","rating":5,"date":"2026-03-04","text":"Everyone at Deery brothers were super friendly and took great care of us. They brought excitement back to the new car buying experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1UWJYQlhVVFY1WWxoS1VIWjBZV0ZoUW5sWGVWRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOk5QbXBXUTV5YlhKUHZ0YWFhQnlXeVE%7C%7C?hl=en","owner_reply":{"text":"Thank you, John! We're glad to hear that you had a great experience with our team and that we could bring excitement back to your car buying journey.","date":"2026-03-04"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNIdU5tck5REAE","author":"Paul Jespersen","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWOYi4ulJErcVi5dPee3G393CT_OqsrQTeGTRM5D71wKa1SSSw=s120-c-rp-mo-br100","rating":2,"date":"2026-03-04","text":"After having my van for almost 5 weeks to replace a transmission, we got the van back with three brand new problems. A hole in the exhaust system, a metal scraping sound coming from the front wheel, and broken air conditioning. The service department tried their best to make things right, but we still have to take the car to another mechanic to get these problems fixed. I’m not sure who test drives cars after their services is done, but in my opinion, they are incompetent. I will never go back.\nUPDATE 3/2026 - Just had my van repaired at my regular mechanic due to a cracked flywheel. Turns out that the Deery techs who installed my new transmission did not install both of the dowels that align the engine with the transmission. Needless to say that this repair was very expensive since the engine and transmission had to be removed and reinstalled. I'm just glad my mechanic found, and documented the problem before a catastrophic failure occurred. Now the van runs like new, but this should never have happened. I've been encouraged to begin legal proceedings. We'll see about that.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNIdU5tck5REAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICHuNmrNQ%7C%7C?hl=en","owner_reply":{"text":"Hello Paul,\n\nWe take our customer feedback very seriously and would appreciate the opportunity to speak with you about the level of customer care you received from our Service Team during your recent visit to have the transmission replaced in your vehicle. Please contact me at a time that works best for you so we can discuss this matter in greater detail.\n\nSincerely,\nTerry Mertens\nGeneral Manager\nDeery Brothers\n(319) 752-6000","date":"2024-09-13"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21KT05WTmhSVjl1UVZScFRYWkpPR05PTTJ4WFluYxAB","author":"Janice Dahlsten","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJsafpzF4g9jZUq-5EKv58Mnfuo7vBXZXeE5rvYgdHCDcoaqw=s120-c-rp-mo-br100","rating":5,"date":"2026-03-04","text":"Nice customer service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KT05WTmhSVjl1UVZScFRYWkpPR05PTTJ4WFluYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmJONVNhRV9uQVRpTXZJOGNOM2xXYnc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Janice! We're glad to hear you had a positive experience with our customer service. Your feedback means a lot to us!","date":"2026-03-04"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21GeFZEbFlWRFJKTlVKbFFtNUxTRXh2Y0c1d2RHYxAB","author":"Kollin Alfred","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI4JUUusZts2_ysWaJoVCIVAk5W5M6AgBqf40JWFoh87WizXg=s120-c-rp-mo-br100","rating":5,"date":"2026-03-04","text":"Excellent work and service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GeFZEbFlWRFJKTlVKbFFtNUxTRXh2Y0c1d2RHYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmFxVDlYVDRJNUJlQm5LSExvcG5wdGc%7C%7C?hl=en","owner_reply":{"text":"Thank you for recognizing our work and service at Deery Brothers. We appreciate your feedback.","date":"2026-03-04"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tSalMxWjZkblJJWW5oR1kwWlRXSGgyZUVOVGJtYxAB","author":"Randy Dochterman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIX5CJYm9oHOxLfZBAaEYEZR452mQIPiv7FTKBapUuzQ2xLvw=s120-c-rp-mo-br100","rating":5,"date":"2026-03-02","text":"Very professional","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSalMxWjZkblJJWW5oR1kwWlRXSGgyZUVOVGJtYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkRjS1Z6dnRIYnhGY0ZTWHh2eENTbmc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Randy! We appreciate your kind words about our professionalism.","date":"2026-03-02"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2toNlIybzVSWE5QUVVFM1YxWjFhMnBWWDNGNUxWRRAB","author":"Danielle Ash","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLERk0Exmf6DLQF11nPEE38j0V92zYog9dRhErtTTfdNnLJSg=s120-c-rp-mo-br100","rating":5,"date":"2026-03-01","text":"Good experience with the 2 vans purchased this one and the one we bought a year ago and passed on to or kids and possibly more in the future thanks again","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2toNlIybzVSWE5QUVVFM1YxWjFhMnBWWDNGNUxWRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkh6R2o5RXNPQUE3V1Z1a2pVX3F5LVE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Danielle! We're glad to hear you had a good experience with both vans and appreciate your continued trust in us. Enjoy the journeys ahead!","date":"2026-03-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tsQlZHNTFZMVV0U2tkVU5uVktPRFJRT1dkMFQzYxAB","author":"jeff eggar","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLvRFDNIxK-1KHufETFAVUiNRL4dvm5yVACdyCtmaun7D08mg=s120-c-rp-mo-br100","rating":5,"date":"2026-02-28","text":"Excellent service and good pricing","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsQlZHNTFZMVV0U2tkVU5uVktPRFJRT1dkMFQzYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOklBVG51Y1UtSkdUNnVKODRQOWd0T3c%7C%7C?hl=en","owner_reply":{"text":"Thank you, Jeff! We appreciate your kind words about our service and pricing. Your support means a lot to us!","date":"2026-02-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNQemU3eWxRRRAB","author":"Tina Kelly","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJiKbjh-Hz9BRPvyiuwpswTBYRgO_E3L9dD9fAXJYC3FhqTQg=s120-c-rp-mo-br100","rating":5,"date":"2026-02-28","text":"Amanda was wonderful very pleasant and kept me informed during the process!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNQemU3eWxRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICPze7ylQE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your kind words about our team's support during your process at Deery Brothers. Thank you for sharing your experience with us.","date":"2024-11-26"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xKTlZsVmlTbUZ3ZFZKM1J6RmhTMVJmZFVGR01VRRAB","author":"Kalie Wixom","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJcSBpOuMJ4BVU-MBTBQuqdQ0EXbZg_uG1Vai47rMOw-VpthA=s120-c-rp-mo-br100","rating":5,"date":"2026-02-27","text":"Love there service department! They’re always willing to get you right. They’re very understanding people, and I prefer them all day long! Their customer service is 10/10 beyond professional. I appreciate them for solving my car problems, and having my car back in no time.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKTlZsVmlTbUZ3ZFZKM1J6RmhTMVJmZFVGR01VRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOlJNVlViSmFwdVJ3RzFhS1RfdUFGMUE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your kind words about our service department at Deery Brothers. Our team strives to provide professional and efficient service. Thank you for trusting us with your car needs.","date":"2026-02-27"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURoM2Z1dURnEAE","author":"David Jones","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLWvBd1pC6LB_HLirxPFzHOHksM8CYtEF-ZzzWMMF03URWKWd8=s120-c-rp-mo-br100","rating":5,"date":"2026-02-27","text":"Just bought my third new vehicle from Deery Brothers. Iziah Robinson was my sales again. Polite, knowledgeable, and goes the extra step for his customers. Just a over all nice young man. Deery Brothers and Iziah got me the Denali in a very quick time. Happy all the way around on how everything went.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURoM2Z1dURnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDh3fuuDg%7C%7C?hl=en","owner_reply":{"text":"Thank you for continuing to choose Deery Brothers for your vehicle needs. We're glad our team made the Denali purchase smooth and efficient. We appreciate your loyalty and positive feedback.","date":"2023-03-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25seU1raEdUM0k1WWxkaGIxSlJOakJIVjJkWWJVRRAB","author":"Steve Birkenstock","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ8_dQ9rXaa6xjKGWfrtwLSomqElph43dKkuvXQ-AkKxmaEdA=s120-c-rp-mo-br100","rating":1,"date":"2026-02-26","text":"You filled my deph tank only half full. Did u only put half the oil in too?this is why I don’t buy a car there","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25seU1raEdUM0k1WWxkaGIxSlJOakJIVjJkWWJVRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOnlyMkhGT3I5Yldhb1JRNjBHV2dYbUE%7C%7C?hl=en","owner_reply":{"text":"Steve,\nSorry we did not communicate properly.  You will notice on your repair order. Your first service visit was complimentary of General Motors. This service includes an oil change, new oil filter, a tire rotation and 2.5 gallons of def fluid. 2.5 gallons may not be enough to fill every customers tank depending on how many miles driven and how the vehicle was driven.  We should have communicated this information with you and we should have asked if you would have wanted us to top off the tank and charge you for the additional def fluid. We will strive to do a better job in our communications.","date":"2026-02-26"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tGbk9VVkdNR05HYzJSemRIRlVRMVIxYTBGd1kzYxAB","author":"Lori Taylor","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKjqjypPcaBSXSiN22_YfFTxu2lZWMNmjFMdXQlwxu4Cz_4-g=s120-c-rp-mo-br100","rating":5,"date":"2026-02-25","text":"Jim Smith in service/tires was awesome.    It was a very nice experience 😄","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGbk9VVkdNR05HYzJSemRIRlVRMVIxYTBGd1kzYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkFnOUVGMGNGc2RzdHFUQ1R1a0FwY3c%7C%7C?hl=en","owner_reply":{"text":"Thank you, Lori! We're glad to hear you had a nice experience and that Jim was awesome in helping you with service and tires. Your feedback means a lot to us!","date":"2026-02-25"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNneXZTSWZnEAE","author":"Jared Dace","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL5Uhin7OOupPwNwDdEkiW2fuiUdiVK2pGLF8lFULzsnJmiOg=s120-c-rp-mo-br100","rating":5,"date":"2026-02-25","text":"Great place that always gets the job done well. All around great dealer/shop","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNneXZTSWZnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCgyvSIfg%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback about Deery Brothers. It's good to know our team met your expectations. Looking forward to assisting you again.","date":"2025-02-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tKSWFtVkZWMnBTUlZaRGRWQjNSVkJOUjBvelVYYxAB","author":"Gary Roberts","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKQLrJoGjrV9iu2szyL4a3djdSlV3foobrYDjrWEpDx-iEcRw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2026-02-25","text":"Pleasant, quick and easy.\nPlus, they have good popcorn.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKSWFtVkZWMnBTUlZaRGRWQjNSVkJOUjBvelVYYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkJIamVFV2pSRVZDdVB3RVBNR0ozUXc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words about Deery Brothers. We're glad the experience was smooth and you enjoyed the popcorn. We appreciate your feedback.","date":"2025-07-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s4eFowbHhRMHAyTURaVU4wVlBTREpYYzNrNFIwRRAB","author":"Amy Ramer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJzEODk04xdyrBZw1m_mviGmBkUb0wWudX1hdTfNhibHzc-PA=s120-c-rp-mo-br100","rating":1,"date":"2026-02-24","text":"My husband and I purchased a 2017 Chrysler Pacifica from this dealership about a month ago for $15,000. During the test drive we mentioned feeling a slight miss, but we were reassured after the vehicle was connected to a diagnostic computer that everything checked out fine. Shortly after purchasing the vehicle, the check engine light came on and we learned the vehicle has a major engine issue consistent with a failing head gasket — a repair quoted to us at approximately $8,500. The vehicle was sold with a 3-month / 3,000-mile warranty, and we are still within both limits. However, we were never provided any written warranty documentation at the time of sale. We left the dealership with only two pieces of paperwork, neither of which included warranty terms. Despite requesting the warranty information multiple times, we still have not received it. After several conversations with staff and management, we felt dismissed and frustrated rather than supported. While partial assistance was discussed, we were ultimately left responsible for thousands of dollars on a vehicle we had just purchased and had already raised concerns about early on. We understand used vehicles can have issues, but clear communication, transparency, and providing customers with warranty information should be standard practice. We ultimately chose to have the vehicle repaired elsewhere for significantly less. We are sharing our experience so future buyers make sure they receive full warranty documentation before leaving the lot and fully understand what is — and is not — covered. We have talked to several people too there because they claim to call them to work things out but I have talked to several people there and nothing gets solved!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s4eFowbHhRMHAyTURaVU4wVlBTREpYYzNrNFIwRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOk8xZ0lxQ0p2MDZUN0VPSDJXc3k4R0E%7C%7C?hl=en","owner_reply":{"text":"Amy, I’m sorry to hear about your experience with the Chrysler Pacifica and the concerns you've raised regarding the warranty documentation and communication. Your feedback is invaluable, and I understand how frustrating this situation must be for you and your husband. We aim to provide clarity and support to all our customers, and it seems we fell short in this instance. Please feel free to reach out via text or call for further assistance, as we want to ensure your concerns are addressed properly. Thank you for sharing your experience, and I hope we can work towards a resolution.","date":"2026-02-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURUNU5fRzZnRRAB","author":"Rebecca Carkhuff","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVxXmG0NWIOu8BkSs1l3zyrqD8uUrU2fW4uN7QUfVQJGLIREKjTWA=s120-c-rp-mo-br100","rating":5,"date":"2026-02-24","text":"Very minimal wait time. Great customer service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURUNU5fRzZnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDT5N_G6gE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback on the quick service and customer care at Deery Brothers. Thank you for sharing your experience.","date":"2024-05-22"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pORFZsazFjazUyTm1jMFVtUkRVMU5TVUdsV1VYYxAB","author":"Big daddy Brown","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKRJcalTJgUwW-7vgCO7f4GEClJHTRewvLjPCEjpSjkbe3j7Q=s120-c-rp-mo-br100","rating":5,"date":"2026-02-23","text":"I had an amazing experience working with Colton Anderson at Deery Brothers. He made the whole process easy and comfortable. Great people.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pORFZsazFjazUyTm1jMFVtUkRVMU5TVUdsV1VYYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOjNDVlk1ck52Nmc0UmRDU1NSUGlWUXc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Big! We're glad to hear you had an amazing experience with Colton at Deery Brothers. We appreciate your kind words about our team!","date":"2026-02-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNnaHM2cmx3RRAB","author":"Jeanny","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXEkayr-ADOfsBo2Y-ZJTAZHhMGlje6hagOoNbONK9WvZ6sWW5vIw=s120-c-rp-mo-br100","rating":5,"date":"2026-02-22","text":"No bad","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNnaHM2cmx3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCghs6rlwE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your positive feedback. We appreciate your support of Deery Brothers. Have a great day.","date":"2025-02-16"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT20wM2NUWk9ZblJrWjNCTVVtRklNRk5UVDBocVQxRRAB","author":"Stephanie Ranney","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWdlra1WPwMWl2ZcJHdThLO2H4JtiIZjyzhfkJhcEAXGHFTAC7SVw=s120-c-rp-mo-br100","rating":5,"date":"2026-02-21","text":"I got more than what I was looking for They did not rush but didn't waste my time either I am very satisfied and pleased I chose them for my car","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20wM2NUWk9ZblJrWjNCTVVtRklNRk5UVDBocVQxRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOm03cTZOYnRkZ3BMUmFIMFNTT0hqT1E%7C%7C?hl=en","owner_reply":{"text":"Thank you for your positive rating from the Deery Brothers team.","date":"2026-02-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tJekxVNDBhV05KUjJWVE9XVnVZbmt0TTFWV1ozYxAB","author":"Rick Hetzel","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLiIsQQdVofQeosi9h5xckAqO9BGwo4-DpwTMs-Rrw5FjB-Vg=s120-c-rp-mo-br100","rating":5,"date":"2026-02-20","text":"Fast , friendly,  in and out the door in 30 minutes,  highly recommend","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tJekxVNDBhV05KUjJWVE9XVnVZbmt0TTFWV1ozYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkIzLU40aWNJR2VTOWVuYnktM1VWZ3c%7C%7C?hl=en","owner_reply":{"text":"We appreciate your recommendation and are glad you experienced quick and friendly service at Deery Brothers. Thank you for sharing your feedback.","date":"2025-06-24"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25CclIxVXpObVJGY1VSbGNrc3lPWGQzWWsxYVVYYxAB","author":"Mark Terry","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLPTMPdU2WbSDmDFBpTEQm1zCUi_V-cLOr8HXA5qB5ldTDTNg=s120-c-rp-mo-br100","rating":5,"date":"2026-02-19","text":"Awsome customer service in all departments  at Derry Brothers!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CclIxVXpObVJGY1VSbGNrc3lPWGQzWWsxYVVYYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOnBrR1UzNmRFcURlcksyOXd3Yk1aUXc%7C%7C?hl=en","owner_reply":{"text":"Thank you for recognizing the service across our departments at Deery Brothers. We appreciate your support.","date":"2025-09-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUMzOW9PTml3RRAB","author":"Jeff Poulter","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIcimpHG-fatNaQMaHL-DLeYgaMcr6tB7t-9t7UJ6hhH9yayQ=s120-c-rp-mo-br100","rating":5,"date":"2026-02-19","text":"Timely and quality service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMzOW9PTml3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC39oONiwE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your positive comments about our timely and quality service. Thank you for choosing Deery Brothers.","date":"2024-11-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURvX3NmYld3EAE","author":"mike gabeline","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIzkR6RxWwvpCTqZKsw6ygpF72oUaK7tZMe0aVv-rwNoRVSKQ=s120-c-rp-mo-br100","rating":5,"date":"2026-02-18","text":"Jake and service took good care of me got me up and going very happy","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvX3NmYld3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDo_sfbWw%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback and are glad our team could assist you promptly. Thank you for choosing Deery Brothers.","date":"2025-04-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tkRFQxODNTVEpZT1ZweVoycHVhbU55UkdoQ2NVRRAB","author":"Lil B","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXgqIYw-thLRfvH2LKfKqxlHJP_kB-TIWf6AihJFv09L68wQBo=s120-c-rp-mo-ba12-br100","rating":5,"date":"2026-02-17","text":"We drove from Wisconsin to Iowa to purchase our 2022 Chevy Sierra, and the experience was absolutely worth it. Scott helped my husband over the phone ahead of time and answered every question he had. He truly went above and beyond to make us feel comfortable making the trip out of state for a truck.\n\nWhen we arrived, Cameron greeted us and was incredibly personable and kind throughout the entire process. He made us feel confident that we were making the best decision. He even called the next day to make sure we got home safely and to check in on how the drive was. Which was very thoughtful of him.\n\nLastly, Kyle handled the financing and did an excellent job explaining everything clearly and thoroughly while we were there.\n\nWe highly recommend this dealership. Especially if you’re coming from out of state. Such a great experience from start to finish!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkRFQxODNTVEpZT1ZweVoycHVhbU55UkdoQ2NVRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkdDT183STJYOVpyZ2puamNyRGhCcUE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Lil! We appreciate you taking the time to share your experience. It's great to hear that Scott, Cameron, and Kyle provided you with such excellent service. Your recommendation means a lot to us!","date":"2026-02-17"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xSRmJXVXlOR2hFZGpWMlRqRmtSelUzTFV3NFduYxAB","author":"Jesse Day","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU0ILCtCadQFXjkFmZoRMsNRgIMPV6XTI4ITqkYJnBsJotC3Elv=s120-c-rp-mo-br100","rating":1,"date":"2026-02-17","text":"The day of the dealership being courteous to their customers is gone. I could have gotten the same service shopping online. There was no negotiations allowed. There were no perks buying from this dealership. Not asking for thousands off my purchase, but is a tank of gas too much to ask for these days? Deery Brothers needs to change their slogan to “this is not how we do business anymore” because that’s the answer I got from all the questions that were asked.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xSRmJXVXlOR2hFZGpWMlRqRmtSelUzTFV3NFduYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOlRFbWUyNGhEdjV2TjFkRzU3LUw4Wnc%7C%7C?hl=en","owner_reply":{"text":"I appreciate you sharing your experience, Jesse, and I understand how disappointing it can be when expectations are not met. Your feedback about the lack of negotiation and customer perks is valuable, and I assure you we take it seriously. We strive to improve our service and create a better experience for our customers. If you would like to discuss this further, please feel free to reach out via text or call.","date":"2026-02-18"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21aWU4xaEdSR2xEYkdaU1dHaDNWalE0Y2pjMVRuYxAB","author":"Scott Goben","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKUov6SZ_0TJYXEUDFRuqs2y-Wdk4HnuOzPVU-d071sadyCTA=s120-c-rp-mo-br100","rating":4,"date":"2026-02-13","text":"Very good service. Had some recommendations for service needed . I used to service my own vehicles, I wish there was some explanation as to why it is needed.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aWU4xaEdSR2xEYkdaU1dHaDNWalE0Y2pjMVRuYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmZYN1hGRGlDbGZSWGh3VjQ4cjc1Tnc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback and for choosing Deery Brothers for your service needs. We appreciate your suggestion about providing more detailed explanations for recommended services. Our team will consider this to improve the experience for customers familiar with vehicle maintenance.","date":"2025-09-27"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25aWVgxUlFjRmczVUdGbGJWWnJTWGMxWlhaUU4wRRAB","author":"Monica C","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLx4kOiEImwOEbHcHsBCJ_H2Hl6vbR_IUcbbaR_iPNTqjJM=s120-c-rp-mo-ba12-br100","rating":5,"date":"2026-02-12","text":"We had a great experience with Colton. He went above and beyond to find what could and hopefully will be our forever car. He made sure it had everything we wanted on it. Every feature!! Thank you Colton.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aWVgxUlFjRmczVUdGbGJWWnJTWGMxWlhaUU4wRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOnZYX1RQcFg3UGFlbVZrSXc1ZXZQN0E%7C%7C?hl=en","owner_reply":{"text":"Thank you, Monica! We're so glad to hear you had a great experience with Colton. It's wonderful that he helped you find your perfect car with all the features you wanted. Enjoy your new ride!","date":"2026-02-12"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25GM1ppMDJiVmhCYlVweFdEbHlPVGQxUkdsZldFRRAB","author":"Sherry Greenlief","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIKxGtqfD7EZu37p2SQ6AkgUMuCrCOAicD55VlOop0vchUGVQ=s120-c-rp-mo-br100","rating":5,"date":"2026-02-11","text":"Great overall experience!!! Cameron sold me on the new Toyota Tacoma and I love it!! He was very friendly, knowledgeable and easy to work with. Julie was very helpful and friendly helping me choose how to keep my new truck looking brand new especially since I drive a gravel road every day. I wish I could rate the staff individually, I would give Kevin (finance guy) a big 0! He was very rude, cocky, judgmental and almost lost Cameron a sale. I would definitely recommend if your in the market for a new vehicle, just try to avoid Kevin","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GM1ppMDJiVmhCYlVweFdEbHlPVGQxUkdsZldFRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOnF3Zi02bVhBbUpxWDlyOTd1RGlfWEE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xoTk1ISlVlRE4yUlRGRmJHZGxjakpQWldoblVXYxAB","author":"Randy Peters","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKrSJU-dlEvqF4LNmv5uY2fDQq-F85CSKvRnlHl_L32y94kGA=s120-c-rp-mo-ba12-br100","rating":4,"date":"2026-02-11","text":"Sales people are knowledgeable and not over pressuring. Could be more flexible on prices, but then what dealership shouldn't. Selection of used vehicles could be better. Would go back.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoTk1ISlVlRE4yUlRGRmJHZGxjakpQWldoblVXYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOlhNMHJUeDN2RTFFbGdlcjJPZWhnUWc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback about our sales team and vehicle selection. We appreciate your thoughts on pricing and will keep them in mind. We look forward to assisting you again at Deery Brothers.","date":"2026-02-12"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xZMGJURTBUbXhUYnpWQlNrbGlkamhaTlY5eE0xRRAB","author":"Jeff Holdsworth","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJctvI4EgP8wVCSa0PY-YsFsg9cNwkBBb4FxWWwvNEzm5fKCQ=s120-c-rp-mo-br100","rating":5,"date":"2026-02-11","text":"Salesman was awesome explained everything great and made it easy to purchase a car","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xZMGJURTBUbXhUYnpWQlNrbGlkamhaTlY5eE0xRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOlY0bTE0TmxTbzVBSklidjhZNV9xM1E%7C%7C?hl=en","owner_reply":{"text":"Thank you, Jeff! We're glad to hear that our salesman made your car purchasing experience easy and informative. We appreciate your feedback!","date":"2026-02-11"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25oRGVEZEhjbTFCTTJoU1dYUlVNblJuZG5WR2NIYxAB","author":"Gary Abramsohn","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW5rV_Zwbk7M27wul-G9OTtCO1FxSDz7LPkrueQYm4hl-C1JadH=s120-c-rp-mo-br100","rating":5,"date":"2026-02-09","text":"The technician forgot to reset the oil reminder but I reset it.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25oRGVEZEhjbTFCTTJoU1dYUlVNblJuZG5WR2NIYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOnhDeDdHcm1BM2hSWXRUMnRndnVGcHc%7C%7C?hl=en","owner_reply":{"text":"Hello Gary,\n\nWe appreciate your feedback. If you would like to discuss your service experience further, please contact me at your earliest convenience.\n\nTerry Mertens\nGeneral Manager \nDeery Brothers\n(319) 752-6000","date":"2025-09-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tWd1JYWlRVMlptT1RWZk5VVjNVM05tZDBrM1JWRRAB","author":"Kathleen Steel","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXBKNa-3tnCJlpBM2ENBgbPxSz0FA--gGIDc0v7BjVHmkuYYU7V=s120-c-rp-mo-br100","rating":5,"date":"2026-02-08","text":"What a great service department.  Pleasant informative. I just really had a great experience.  I encourage people in the tri-state area with Nissans. If you’re not happy with your service department, check these people out.  And Jake, thank you for touching base with me multiple times to let me know where we were in the process","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWd1JYWlRVMlptT1RWZk5VVjNVM05tZDBrM1JWRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkVwRXZTU2ZmOTVfNUV3U3Nmd0k3RVE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Kathleen! We're glad to hear you had a great experience with our service department. Your recommendation means a lot to us, and we appreciate Jake for keeping you updated throughout the process.","date":"2026-02-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ3X04zc3dRRRAB","author":"Rich Sims","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX6UaMaarCIqW1fnc7hXwkfvtnOrHMZcn0P_yRjtuWAq9KD0UlM=s120-c-rp-mo-br100","rating":5,"date":"2026-02-06","text":"Deery has always done admirable maintenance on my 2020 Camry LE Hybrid. I just had some major work done: Ethanol defender fuel system maintenance kit; Brake system flush and Fluid exchange; Fuel induction service and Mass airflow sensor cleaning service.\nCar is running surprisingly very smoothly now.\nI just hope Deery Brothers can keep their labor rate and costs lower!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ3X04zc3dRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID7_N3swQE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback and are glad your 2020 Camry LE Hybrid is running smoothly after the services. At Deery Brothers, we strive to balance quality and cost. Thank you for choosing us.","date":"2024-08-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xwTlgwMTFla0o2WTJSRFZqYzVNMEZTYmxFelduYxAB","author":"Joe Righi","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIeffKTBBEw6vLp2LPBfZQeFhffHvXvJl6SN2mBWO_L3tnV6Q=s120-c-rp-mo-br100","rating":5,"date":"2026-02-06","text":"Good group of people! Awesome to work with!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwTlgwMTFla0o2WTJSRFZqYzVNMEZTYmxFelduYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOlpNX011ekJ6Y2RDVjc5M0FSblEzWnc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Joe! We're glad to hear you had a great experience with our team. Your kind words mean a lot to us!","date":"2026-02-07"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tSVU9EUnpXRGc0U1hkTlluTlZTbXhmTFVORU5FRRAB","author":"Penny Sudbeck","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKQ8SA11b6PnmUtHRie3lReVNUfK4Rta9I3wavLGQmqscDQSA=s120-c-rp-mo-br100","rating":5,"date":"2026-02-06","text":"We ALWAYS get the Service we expect!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSVU9EUnpXRGc0U1hkTlluTlZTbXhmTFVORU5FRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkRUODRzWDg4SXdNYnNVSmxfLUNENEE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Penny! We're so glad to hear that you consistently receive the service you expect. Your support means a lot to us!","date":"2026-02-06"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2kwNGRHOUdOMVZJVDFFNVpIVmZPVXhOYTNabmNIYxAB","author":"Carys Greer","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUfN1C2cnuJKEu515OY86U19Yx9ZpTP57bf6dFm2Qoj21IdfdXS2g=s120-c-rp-mo-br100","rating":5,"date":"2026-02-03","text":"Deery Collision is a great shop—knowledgeable, easy-going, and genuinely respectful. They don’t make you feel dumb if you don’t know much about cars, which I’ve experienced elsewhere. When my car had issues, they were able to squeeze me in and get everything handled within a few days, which mattered because I rely on my car for work. Their pricing is fair, they don’t upsell unnecessary repairs, and they take the time to explain things clearly and without being condescending. I won’t go anywhere else—highly recommend Deery Collision to anyone, especially those who aren’t car-savvy. Five stars—this is how a repair shop should be. ⭐⭐⭐⭐⭐","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kwNGRHOUdOMVZJVDFFNVpIVmZPVXhOYTNabmNIYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOi04dG9GN1VIT1E5ZHVfOUxNa3ZncHc%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURVOEpDc2l3RRAB","author":"Tim Eggleston","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVAy__vzBF720KFGHSfqRMpLYmUoyofqKedqoROlPojZAU5z0Ts=s120-c-rp-mo-br100","rating":1,"date":"2026-02-03","text":"Just an awful place to get your car fixed. Customer service is the worst.\n\nEdit: My car was serviced there. When I bought my car at Deery, there was a slow leak in the tires, which I was told would be fixed for free. I scheduled an appointment to have it worked on, but when I got there, the service manager said I would have to pay for it. Which I refused to do. So I waited for 3 hours on a Saturday afternoon for someone to tell this guy this was agreed upon as a condition of buying my car. Of course then it was too late to fix it, so I had to reschedule another appointment for the next Saturday.\n\nEdit 2: It was definitely Deery West Burlington. This occurred in January 2017. Also, while I was waiting in line, several people ahead of me brought their car in for warranty work, only to be denied because of some technicality. Except for one guy, who was told that they just weren't going to honor his warranty. It seemed like the only job of the service manager was to deny people legitimate warranty service. And he seemed to enjoy it.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURVOEpDc2l3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDU8JCsiwE%7C%7C?hl=en","owner_reply":{"text":"Hello Tim,\n\nCustomer satisfaction is important to us, and I would appreciate the opportunity to speak with you about your experience with our Service Team regarding the tire repair discussed at the time of purchase, the wait time encountered during your scheduled visit, and the customer service and communication provided about the warranty-related service. Could you please reach out to me directly at your earliest convenience so we can discuss this further?\n\nThank you,\n\nTerry Mertens\nGeneral Manager \nDeery Brothers\n(319) 752-6000","date":"2019-08-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tSQ2RqZG9aVWQ0ZGtOM09XOU5USFJLUlhGMVUxRRAB","author":"Nancy Purvis","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIO3lg5ebvLH7KACANnutnlIrTw4TfzfS-hkpefqcR-vhztzA=s120-c-rp-mo-br100","rating":5,"date":"2026-02-02","text":"Very helpful and explained the vehicle  and all the functions the car has.  Will buy there again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSQ2RqZG9aVWQ0ZGtOM09XOU5USFJLUlhGMVUxRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkRCdjdoZUd4dkN3OW9NTHRKRXF1U1E%7C%7C?hl=en","owner_reply":{"text":"We appreciate your positive feedback and are glad our team could assist you with the vehicle details. Thank you for choosing Deery Brothers. We look forward to serving you again.","date":"2025-09-13"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNBdE9PY0F3EAE","author":"Ellen Bassler","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWncF2BzgrHhNFsQDDZG4_S4FtPuekm7jIIa6bDG7gzIwozBD0X8Q=s120-c-rp-mo-ba12-br100","rating":4,"date":"2026-02-01","text":"Had to return because driver’s air bag was off.  Also, when we exited vehicle, all the interior lights stayed on and didn’t turn back off.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNBdE9PY0F3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCAtOOcAw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25SMU9UWTRNek5JWVRReFVtRlJRVGhIUWxkTFNXYxAB","author":"Tracey Anders","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI_K4QT6fdSWnbIir6BUIbCTPpGL8aCXsRJeyHc9K-zUY_0WA=s120-c-rp-mo-br100","rating":5,"date":"2026-02-01","text":"Quick and efficient","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SMU9UWTRNek5JWVRReFVtRlJRVGhIUWxkTFNXYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOnR1OTY4MzNIYTQxUmFRQThHQldLSWc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Tracey, for your kind words! We're glad to hear you had a quick and efficient experience. Your feedback means a lot to us!","date":"2026-02-01"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNQb0syRVZBEAE","author":"Teri Gesling","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLyD8fFgNuwmkB3ggu9YcB_vTotxZ_bfQxlCEiUbtF7XWl-wA=s120-c-rp-mo-br100","rating":5,"date":"2026-01-30","text":"Love their customer service. I would give them 10 stars if I could. Above and beyond the other dealer we’ve used. Thank you Jim, Kevin, and George, for the great work and visit. teri Gesling","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNQb0syRVZBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICPoK2EVA%7C%7C?hl=en","owner_reply":{"text":"We appreciate your kind words and are glad our team could assist you well. Thank you for choosing Deery Brothers for your needs.","date":"2024-11-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT201UWQzcG9iVzEzVlc1UWRISXRMVWQ0YTBvdE5tYxAB","author":"Ken Morgan","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocILj_fER1Zz_dNQ1OeD5C7BNowiKVY7xqWeYFF7Mk6Cq0UfzQ=s120-c-rp-mo-br100","rating":5,"date":"2026-01-29","text":"Very happy with the quality of expertise and the promptness of completion.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201UWQzcG9iVzEzVlc1UWRISXRMVWQ0YTBvdE5tYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOm5Qd3pobW13VW5QdHItLUd4a0otNmc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Ken! We're glad to hear you were pleased with the quality and promptness of our service. Your satisfaction means a lot to us!","date":"2026-01-30"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNINS1mWWV3EAE","author":"Breydn Hill","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIma5wqlFsM5mc9yX1f3IFFMaobAdYFxCNA5lW1KFZdps2NIQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2026-01-27","text":"Service was quick and all employees that I meant were very friendly (A+). Thank you.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNINS1mWWV3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICH5-fYew%7C%7C?hl=en","owner_reply":{"text":"We appreciate you recognizing our team's effort. Thank you for choosing Deery Brothers. We're glad the service met your expectations.","date":"2024-09-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tKWE5HNXRZa2RsY1VWUE5sRlNPR2swZUhkNlZYYxAB","author":"The Bow Tie Chaplain","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUMw7xDXUQBjgASNU4M1YsSgebD2Fo3Gr27VY2c8eHtIvgjzGAz=s120-c-rp-mo-ba12-br100","rating":5,"date":"2026-01-26","text":"The team was friendly and helpful. Had some problems with the rental car setup but not sure if it was on the collision center or in the rental place. Overall a good experience","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKWE5HNXRZa2RsY1VWUE5sRlNPR2swZUhkNlZYYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkJXNG5tYkdlcUVPNlFSOGk0eHd6VXc%7C%7C?hl=en","owner_reply":{"text":"Thank you, The, for your kind words! We're glad to hear you found the team friendly and helpful. We appreciate your feedback regarding the rental car setup and will look into it. Your overall experience means a lot to us!","date":"2026-01-26"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURfeDhPOHNnRRAB","author":"Robert Saunders","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJQkOks387j7Y_Npw0fcrkegP6_QrSsYODs9cX-uqdjhfeETw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2026-01-26","text":"Great customer service i was definitely satisfied and would recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfeDhPOHNnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID_x8O8sgE%7C%7C?hl=en","owner_reply":{"text":"Thank you for recommending Deery Brothers. We appreciate your feedback and are glad you were satisfied with our customer service.","date":"2025-01-27"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xSRlNqaG9jVXRRUzJGdlNGUnhabXBZTFhFdFoxRRAB","author":"Sarah Lawlor","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW_eiQ9qIAqZAdYkckiByTXoQDDROodsFIeJjlTbR0gyGDaqOnEAw=s120-c-rp-mo-br100","rating":5,"date":"2026-01-25","text":"They figured out the problem with my car that nobody else could, and fixed it right away","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xSRlNqaG9jVXRRUzJGdlNGUnhabXBZTFhFdFoxRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOlRFSjhocUtQS2FvSFRxZmpYLXEtZ1E%7C%7C?hl=en","owner_reply":{"text":"Thank you, Sarah! We're glad we could solve the problem with your car and get it fixed quickly. Your satisfaction means a lot to us!","date":"2026-01-26"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25WUE0ydHdRamhwVTJWNWNtdElNekppY0VSc1ozYxAB","author":"dawn nowell","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJGtsakI5qVQss6gOWTSY6dtmmVAzMFgMZT505IIbZPEWUyqA=s120-c-rp-mo-br100","rating":5,"date":"2026-01-24","text":"Great service at the West Burlington Deery  Brothers. Brandon was very professional and knowledgeable. Kevin in finance answered all of our questions about the extended warranty. Top notch service all around. I would highly recommend Deery Brothers.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WUE0ydHdRamhwVTJWNWNtdElNekppY0VSc1ozYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOnVPM2twQjhpU2V5cmtIMzJicERsZ3c%7C%7C?hl=en","owner_reply":{"text":"Thank you, Dawn! We're glad to hear you had a great experience with our team, and we appreciate your recommendation. Your kind words about Brandon and Kevin mean a lot to us!","date":"2026-01-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xod1JVSmtaWEEyWlRSdVdUQnROVFkwU0RaWWVYYxAB","author":"Linda Peters","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWD3YZrwq-ahxji9CSznGvJy1JRXvjsXBZOYDps3SZal3XV6KUg=s120-c-rp-mo-br100","rating":5,"date":"2026-01-23","text":"I was totally pleased with the vehicle they had to show us.It met our expections and beyond them.They bent over backwards to make sure our experience was a total 5 and more.They were courteous, thoughtful,helpful, and with their suggestions helped us save money.Be sure to ask for their extended warranty plan that includes the gap feature.If you have an accident and your car is totaled the gap feature will pay off the rest of the loan you have on your car plus the service is honored thruout the nation and will pay for what issues you have with your vehicle( if I understand correctly)The man you want to speak to is Kevin Mehaffy.He is awesome honest and will hook you up with whatever you need.All of the salespeople were awesome and the head honcho of the Deery Brothers car dealership even graced us with his presence to ensure we were properly taken care of and was sooo down to earth.I would recommend Deery Brothers car dealership anytime to anybody!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xod1JVSmtaWEEyWlRSdVdUQnROVFkwU0RaWWVYYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOlhwRUJkZXA2ZTRuWTBtNTY0SDZYeXc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Linda! We're glad to hear that you had such a positive experience and that our team, including Kevin, could assist you effectively. Your recommendation means a lot to us!","date":"2026-01-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNRajdqaTFBRRAB","author":"Shari Pruett","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXkpG1cDqeXA3ExRa1Ch6YS5d9UWhhafyyURSvQFHzyVnCDL1rl=s120-c-rp-mo-br100","rating":5,"date":"2026-01-22","text":"Great experience! Quick and easy buying a vehicle!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNRajdqaTFBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCQj7ji1AE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience. We're glad the vehicle purchase process was smooth for you. We appreciate your feedback on Deery Brothers.","date":"2025-03-08"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQzbU5LV1hREAE","author":"Michele Balbort","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJS43YpyD9Vdj9iUBz4RffSdHrQygS25Qfp0Dw9-b1J1ELYDQ=s120-c-rp-mo-br100","rating":5,"date":"2026-01-21","text":"We have bought our cars at Derry Brothers for 20 years. The pricing is fair, the people are excellent in what they do and the service is excellent!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQzbU5LV1hREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID3mNKWXQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for your long-term trust in Deery Brothers. We appreciate your kind words about our pricing and service. Looking forward to assisting you again.","date":"2024-11-12"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pjeGIxUlhOazVHYkcweWJIUlNhR2hrZWs1bFJHYxAB","author":"Jean Megorden","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKLMOSrNFAhmngZ109rMwl2rYi8yuFUiylvgWU-88x7lqbMoNU=s120-c-rp-mo-br100","rating":4,"date":"2026-01-18","text":"I felt well taken care of, especially by the service manager.  Also appreciated the short time it took for them to do so much.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pjeGIxUlhOazVHYkcweWJIUlNhR2hrZWs1bFJHYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOjcxb1RXNk5GbG0ybHRSaGhkek5lRGc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Jean! We're glad to hear you felt well taken care of and that you appreciated the efficiency of our team. Your feedback means a lot to us!","date":"2026-01-18"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25kTFpFNVhZM2RrZFZaUE1YQTFXbkIwY25aWE9FRRAB","author":"Clyde Grady","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKQAICNpJYG9uG_43SyrQHi0mVCYKL2zyCWyIF5iAkxYk76MQ=s120-c-rp-mo-br100","rating":5,"date":"2026-01-18","text":"Honest, personable approach","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kTFpFNVhZM2RrZFZaUE1YQTFXbkIwY25aWE9FRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOndLZE5XY3dkdVZPMXA1WnB0cnZXOEE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Clyde! We appreciate your kind words about our honest and personable approach. Your feedback means a lot to us!","date":"2026-01-18"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xVNWFGZENkVGxvWmpSU1FYY3dTekZ0VFc1VE9FRRAB","author":"Jan Alter","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjViVApQCcuFDv3W4CcqQgvg5mSy3qIxpOBWWvCDZ8--7CQ2aPar=s120-c-rp-mo-br100","rating":5,"date":"2026-01-17","text":"We recently purchased a 2025 Toyota RAV4 from Wendy Miller.  It was a great experience!  She was very knowledgeable and took the time to show us each and every feature of the vehicle. She answered all of our questions and encouraged us to call her if we did have questions in the future. I would highly recommend Wendy for your next purchase!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xVNWFGZENkVGxvWmpSU1FYY3dTekZ0VFc1VE9FRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOlU5aFdCdTloZjRSQXcwSzFtTW5TOEE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience with our team at Deery Brothers. We're glad the 2025 Toyota RAV4 and our service met your expectations. We appreciate the recommendation.","date":"2026-01-17"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tGVU1uRmhla1UyVjBSd2NtbzNORWxEUjFjMVNuYxAB","author":"Rich Hollerauer","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVDLkCEtg4iV3YjEJkvbLHAs3x774Hf4k_zvxYmSU337Z8XWh6cVg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2026-01-16","text":"Deery was quick to get my vehicle in for service, yet took the time while there to handle any needs.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGVU1uRmhla1UyVjBSd2NtbzNORWxEUjFjMVNuYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkFUMnFhekU2V0Rwcmo3NElDR1c1Snc%7C%7C?hl=en","owner_reply":{"text":"We appreciate you recognizing our team's efficient and thorough service at Deery Brothers. Thank you for your feedback.","date":"2026-01-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNuanFuRkh3EAE","author":"Janice","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLQB32S5Qe1WrxUGv-OqdsjN54fosKWa3VuPCpPR8CChRpIqA=s120-c-rp-mo-br100","rating":5,"date":"2026-01-15","text":"Very fast, good service and polite. Vehicle was cleaned and returned ready to go","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNuanFuRkh3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICnjqnFHw%7C%7C?hl=en","owner_reply":{"text":"We appreciate your positive feedback about our service and vehicle care. Thank you for choosing Deery Brothers.","date":"2024-09-26"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2psTVQyUkJiMHcwUzFkV1pWSmFSVFpEU0dwb2FIYxAB","author":"Karen Beckert","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLIehJrKlrfJoUt9VovNyLtM7i87z3gRKSfzhe3t14blwlDtw=s120-c-rp-mo-br100","rating":5,"date":"2026-01-14","text":"Everyone was so friendly and helpful to put me in a car I wanted!  Iziah went above and beyond!  He is a big asset to Deery Bros!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psTVQyUkJiMHcwUzFkV1pWSmFSVFpEU0dwb2FIYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOjlMT2RBb0w0S1dWZVJaRTZDSGpoaHc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Karen! We're so glad to hear that you had a great experience and that Iziah was able to help you find the car you wanted. We appreciate your kind words!","date":"2026-01-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tKT1QwWXpiMFJuYW1KbmRtdzJXVkZQVGtoTlIxRRAB","author":"Zachary Hamilton","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWyZ4WglsXcMdQaRfC-yniSsaACyzlLPhEC2AnmNRUVOzikNrk2=s120-c-rp-mo-br100","rating":4,"date":"2026-01-13","text":"I had big goals when I walked into Deery Brothers and I didn’t think I would reach them. They worked hard to bring my trade in and the vehicle I was buying to an amount that worked with my goals and budget!\n\nA little update: just as an FYI, I’m very pleased with my vehicle. When they say your vehicle is certified, and all maintenance is up to date, it just means that they changed the oil (and maybe the tires). I’ve had my vehicle for less than 2,000 miles, and I already need to change my transmission fluid. Kinda bummed about that, but it is what it is. Just updating this for full transparency.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKT1QwWXpiMFJuYW1KbmRtdzJXVkZQVGtoTlIxRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkJOT0Yzb0RnamJndmw2WVFPTkhNR1E%7C%7C?hl=en","owner_reply":{"text":"We appreciate you sharing your experience and are glad our team could assist with your trade-in and purchase. We understand your concerns about the vehicle’s maintenance and thank you for your transparency. If you have any further questions about your certified vehicle, please feel free to reach out to us at Deery Brothers.","date":"2025-09-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tKdlZtZzFTRUppZDNCSFIyUkNZVjh3YWtkM1MzYxAB","author":"Gary Maker","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL0ZmDkLadBgRrheL_R-gxIQiwuCU7PUVDMfNChW4ZGN7HrBQ=s120-c-rp-mo-br100","rating":1,"date":"2026-01-13","text":"Live 2 hrs away was called to go back and resign papers. Later when setting up loan payments found out they added $1000 to the purchase price and a $2500 warranty be very leery of paperwork and read everything","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKdlZtZzFTRUppZDNCSFIyUkNZVjh3YWtkM1MzYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkJvVmg1SEJid3BHR2RCYV8wakd3S3c%7C%7C?hl=en","owner_reply":{"text":"Gary, I understand your frustration with the unexpected charges and the inconvenience of having to return to complete paperwork. It's important to us that our customers feel informed and confident in their transactions. We appreciate your feedback and encourage you to reach out if you have further concerns or need assistance with your loan payments.","date":"2026-01-13"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25WNFJIaHZablYzZFRKQ1ZIWlBlVEpUUW5NNVdXYxAB","author":"Julian Warman DiBernardo","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKCx9CqnPFr4XoDKS9ABAEzmcPs51bfA869s5SE0-YhWy2acLg6=s120-c-rp-mo-ba12-br100","rating":5,"date":"2026-01-12","text":"Thanks again for the info and helping out Ivan","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WNFJIaHZablYzZFRKQ1ZIWlBlVEpUUW5NNVdXYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOnV4RHhvZnV3dTJCVHZPeTJTQnM5WWc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Julian, for your kind words! We're glad to hear you found the information helpful and appreciate your shoutout to Ivan.","date":"2026-01-12"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tJMGExQmlXRUo2ZWt0ck9GZExiRmxIV0hRMGQwRRAB","author":"Sarah Carlson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXLq_AnfNm_Fxvp4mT5Nlg_-FIK16ECARanvozHVd55RsBCs2m_=s120-c-rp-mo-br100","rating":5,"date":"2026-01-10","text":"Raine was an excellent salesperson and worked with us well. We are very pleased with him.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tJMGExQmlXRUo2ZWt0ck9GZExiRmxIV0hRMGQwRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkI0a1BiWEJ6ektrOFdLbFlHWHQ0d0E%7C%7C?hl=en","owner_reply":{"text":"Thank you, Sarah! We're glad to hear you had a great experience with Raine and that he was able to assist you effectively. Your satisfaction means a lot to us!","date":"2026-01-10"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2psMGNFWkRkRFJoV1RkRVVXaHlWRUpoV2t0UWJuYxAB","author":"Jesse Kadlec","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW3oo-E0k4mf-eVJwUbMpVNpUysbtEKMpfqxX8DRAXiAhbtroH_=s120-c-rp-mo-ba12-br100","rating":5,"date":"2026-01-10","text":"I bought my car from this dealership several years ago. I bought it as-is as a older used car, so I expected some issues. At first, I was really pissed because within the first year, the power steering pump died AMD the brake lines completely snapped. The brake lines should've been found on the initial inspection. Since then, they've replaced the power steering pump for FREE (well worth the engine protection package) because I get an additive during the oil changes. I do have to drive an hour for each oil change, but I would happily continue doing that for the life of this car if it means the moving parts have an extended warranty. The additive is like $12.\nTo add on to the service departments Stellar warranty option, they get me in and out within an hour which I appreciate. They also do a full inspection and give you the results/ explain things before your oil change is even complete. They suggest recommended fixes but I've literally never felt pressured to get a single thing done on my car, including some things that were pretty urgent. They do not void the warranty if you get work done elsewhere because I'm extremely picky about who works on my vehicle.. the service is expensive so do keep that in mind but the quality of work I think makes up for it.\nIf I had to get another car, I do think I would choose this place again. I'm not sure how thorough their inspections really are with used cars given the condition of mine when I received it, but it was still worth it for me in the end. Finding my car was like a unicorn and Deery Brothers West Burlington was willing to help me get it with insurance money.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psMGNFWkRkRFJoV1RkRVVXaHlWRUpoV2t0UWJuYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOjl0cEZDdDRhWTdEUWhyVEJhWktQbnc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Jesse, for sharing your detailed experience! It's great to hear that our service department has been able to support you, and we appreciate your understanding with the initial challenges. We're glad you found your car and that our team could assist you in the process! Your feedback about the thoroughness and quality of service means a lot to us.","date":"2026-01-10"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25GV1pIZDJXVmRpUWxWeFZFdEhaRXBUVUY4d1dWRRAB","author":"Mary Jo Hall","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUTGGN_oIHWfAsZHUHVobOdeBaYfjQvnp2x9Ak1bFF2IoaEGjPKng=s120-c-rp-mo-br100","rating":5,"date":"2026-01-10","text":"Our sales people were so nice and not pushy.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GV1pIZDJXVmRpUWxWeFZFdEhaRXBUVUY4d1dWRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOnFWZHd2WVdiQlVxVEtHZEpTUF8wWVE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Mary! We're glad to hear that you had a positive experience with our sales team. Your satisfaction means a lot to us!","date":"2026-01-10"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21oNWRWSnVkMGgyYVZkWE1tdElkbFY1WlU1SVQxRRAB","author":"Seth Ireland","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLxHrTryOD2-Jv61bhlUpMGeIyWCazXAHqudJsUis0vAmi0Lg=s120-c-rp-mo-br100","rating":5,"date":"2026-01-10","text":"Staff was pleasant!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21oNWRWSnVkMGgyYVZkWE1tdElkbFY1WlU1SVQxRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmh5dVJud0h2aVdXMmtIdlV5ZU5IT1E%7C%7C?hl=en","owner_reply":{"text":"Thank you, Seth! We're glad to hear you had a positive experience with our staff. Your feedback means a lot to us!","date":"2026-01-10"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURTMHZHQWpBRRAB","author":"Don Dupy","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVxfWWCQE-TX3RpFWhKdZMYfwuEZcjaHmV6otkYbkVgB_nO-0vekw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2026-01-09","text":"Great service. Friendly staff. Answered all of our questions.\nThey have one of the larger selections of used vehicles right  now even with all the chaos going on in the world. Go check them out!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURTMHZHQWpBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDS0vGAjAE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your positive comments about our service and selection. Our team at Deery Brothers works to assist with all questions. Thank you for recommending us.","date":"2021-02-05"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21WNU5ucHRZMlpwZDJsRlNITTRSemszT0VwTlYxRRAB","author":"Jeanne Drollinger","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX6JoYgEbernozPwtDUWBGPXEWiXNt9aUqkWOY301h7i0G0ZodQAA=s120-c-rp-mo-br100","rating":5,"date":"2026-01-08","text":"Knowledgeable & friendly staff throughout Deery Bros. I have always trusted my vehicle to them. I would recommend their business.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WNU5ucHRZMlpwZDJsRlNITTRSemszT0VwTlYxRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmV5NnptY2Zpd2lFSHM4Rzk3OEpNV1E%7C%7C?hl=en","owner_reply":{"text":"Thank you, Jeanne, for your kind words! We're glad to hear you trust our knowledgeable and friendly staff at Deery Bros. Your recommendation means a lot to us!","date":"2026-01-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURuODdqcnV3RRAB","author":"rosalie jarvis","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJsl8FAwD6iYV5qqlTvwxdDmAx5D36njCw1bdD8TzedHQJMoQ=s120-c-rp-mo-br100","rating":5,"date":"2026-01-07","text":"Never any problems at Deery!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURuODdqcnV3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDn87jruwE%7C%7C?hl=en","owner_reply":{"text":"We appreciate you sharing your experience with Deery Brothers. We're glad to hear everything has been smooth for you. Thank you for your support.","date":"2024-10-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT201bmR6bFNiVFZMWVdsNGMzaHdZelJvVGxsa1ExRRAB","author":"Shannon Pfeiff","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUj7nWdEUXHF3ztzSD0MZJf-roWoq_eA3Zsq0An9GzlC3t50Y-9lg=s120-c-rp-mo-ba12-br100","rating":1,"date":"2026-01-06","text":"Last resort.... Way way way to expensive and my car still won't run.  They wanted over $500 just to tell me what was wrong with it.   They essentially lost the car for 4 days on their lot. Their last concern is the customer.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201bmR6bFNiVFZMWVdsNGMzaHdZelJvVGxsa1ExRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOm5ndzlSbTVLYWl4c3hwYzRoTllkQ1E%7C%7C?hl=en","owner_reply":{"text":"Shannon, I understand your frustration regarding the cost and the time your car spent with us. We strive to provide clear communication and value to our customers, and it's disheartening to hear that we fell short in your experience. Please feel free to reach out via text or call if you'd like to discuss this further.","date":"2026-01-06"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tKRWVYTXdRbWhNTlRRNFZWZEVWMWQyYzFacGJuYxAB","author":"Cynthia Spindlow","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ8_LpiwY3Dqb_OoR1HZfLryDz-aKWG8OwxtIFOl4R6omCoMQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2026-01-06","text":"Jake was absolutely great. Friendly,  professional and took great care of me.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKRWVYTXdRbWhNTlRRNFZWZEVWMWQyYzFacGJuYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkJEeXMwQmhMNTQ4VVdEV1d2c1Zpbnc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Cynthia! We're glad to hear that Jake provided you with such great care and a friendly experience. Your feedback is appreciated!","date":"2026-01-06"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pOVlIzUndWazVYZVcxeGJubE5aR1ZxUjNSWlFWRRAB","author":"Michael Bishop","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU_9dqMWBXLJjK0k5aXS5Y_jP-e5dajnjKaR8h67KZNtLYszT4w=s120-c-rp-mo-br100","rating":5,"date":"2026-01-05","text":"Quick, efficient. Had a complimentary shuttle service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pOVlIzUndWazVYZVcxeGJubE5aR1ZxUjNSWlFWRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOjNVR3RwVk5XeW1xbnlNZGVqR3RZQVE%7C%7C?hl=en","owner_reply":{"text":"Thank you for highlighting our shuttle service and efficiency. We appreciate your feedback at Deery Brothers.","date":"2026-01-05"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pCNk0yNVpkMnBvYjBNNVZFa3dkalpDY2xoRFNVRRAB","author":"Evelyn Kane","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLMxj6DiYOL_0Tsn3wXuYHKyvw_7gksHyQWcoOZUA-a6VBeMQ=s120-c-rp-mo-br100","rating":5,"date":"2026-01-05","text":"Great service! Amanda is super!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCNk0yNVpkMnBvYjBNNVZFa3dkalpDY2xoRFNVRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOjB6M25Zd2pob0M5VEkwdjZCclhDSUE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Evelyn! We're glad to hear you had a great experience and appreciate your kind words about Amanda.","date":"2026-01-06"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT210U1lVSXdZazVTVjNoM2QwNW9MWGROWldRellXYxAB","author":"Mike Wallis","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIT9_u9_k0X7p_cWA4Z4p_IXwNW5h9RQjEHH1y0-5zc-CVI5A=s120-c-rp-mo-ba12-br100","rating":5,"date":"2026-01-02","text":"The staff is great to work with!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210U1lVSXdZazVTVjNoM2QwNW9MWGROWldRellXYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmtSYUIwYk5SV3h3d05oLXdNZWQzYWc%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback about our team's service at Deery Brothers. Thank you for sharing your experience.","date":"2025-08-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR2bWVIMUdnEAE","author":"Steve Crain","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLqlhsIJc39JJ_N_AGhDuFgf4-xUGZA1KkX4JW6t4_tNG2dQA=s120-c-rp-mo-br100","rating":5,"date":"2026-01-02","text":"Very good service, no issues","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR2bWVIMUdnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDvmeH1Gg%7C%7C?hl=en","owner_reply":{"text":"Thank you for your positive feedback. We’re glad to hear you had a smooth experience. Looking forward to assisting you again at Deery Brothers.","date":"2024-12-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURJcGNqNVJREAE","author":"Keli Oleson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIVbQqx7F6QgV7d0Ch82xpYDX7uaZBc13KrdriXcM0eyHtxSA=s120-c-rp-mo-br100","rating":5,"date":"2026-01-01","text":"Liked the fast and cheerful service. Also the video texted about the dirty filter was handy.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURJcGNqNVJREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDIpcj5RQ%7C%7C?hl=en","owner_reply":{"text":"We’re glad our team’s quick service and helpful video made a difference. Thank you for choosing Deery Brothers. Let us know if you need anything else.","date":"2025-04-11"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT213eGRFRm5iME5RTFhaVmNsTTFMVk4wTWtoek1tYxAB","author":"Nathaniel Blair","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVT5LN9wF-3aoy9EhpgAs_TVKS2X-Nbp6u7cxrqpvViMNaaFbqT=s120-c-rp-mo-br100","rating":2,"date":"2025-12-31","text":"Had agreed on a truck approval with financing wouldn’t negotiate whatsoever because they knew they had the exact car I wanted so i made the decision to buy it anyway. A couple days before i was set to leave they called to inform me the truck had a issue. At this point i booked a non refundable plane ticket and took the day off work and had a simple request of either give me a little discount on the truck or have it delivered. That was a no but they gave me my non refundable deposit i made on the truck. Long story short i got the same truck for 6 k off msrp.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT213eGRFRm5iME5RTFhaVmNsTTFMVk4wTWtoek1tYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmwxdEFnb0NQLXZVclM1LVN0MkhzMmc%7C%7C?hl=en","owner_reply":{"text":"I appreciate you sharing your experience, Nathaniel. I understand how frustrating it can be when plans change unexpectedly, especially after making arrangements. It's great to hear that you were able to find the same truck at a better price. If you have any further concerns or need assistance, feel free to reach out via text or call.","date":"2025-12-31"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21adFkyUXRORlYwWHpkR1pVbFNOWFl6YTFOT00xRRAB","author":"Miss Susan's House Susan Haynes-Diener","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVXe3iAxkRiHpmE9KNbLYJPQBT4QxF4679d9Trh304hETGAjhM=s120-c-rp-mo-br100","rating":4,"date":"2025-12-30","text":"Service this morning was very good and timely. The car wash was broke, however, they gave me a coupon to return to get that done so it was much appreciated.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21adFkyUXRORlYwWHpkR1pVbFNOWFl6YTFOT00xRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmZtY2QtNFV0XzdGZUlSNXYza1NOM1E%7C%7C?hl=en","owner_reply":{"text":"Thank you, Miss, for your feedback! We're glad to hear you had good service and appreciate your understanding about the car wash. We look forward to seeing you again soon!","date":"2025-12-30"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURmbGR5d2dBRRAB","author":"Jim Sudbeck","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL2eqpse1m_c0sP-SIUVHaerrN0HqiuT1-sJd3k-DSdT0WD=s120-c-rp-mo-br100","rating":5,"date":"2025-12-30","text":"Very good service people. They were easy to work with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURmbGR5d2dBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDfldywgAE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience. We appreciate your feedback and are glad our team could assist you effectively.","date":"2025-01-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tGdWR6VlRRWGRGYWpWb1lUWTJWM1Y2V0UxNFNFRRAB","author":"Jenny Smith","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW_7RsV2Y-HoL7Br3c9PoxeJjemfgFJgVHymeVI4RXRBrym9wh-=s120-c-rp-mo-br100","rating":5,"date":"2025-12-29","text":"Friendly service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGdWR6VlRRWGRGYWpWb1lUWTJWM1Y2V0UxNFNFRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkFudzVTQXdFajVoYTY2V3V6WE14SEE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Jenny, for your kind words! We're glad you enjoyed the friendly service.","date":"2025-12-29"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tKb01WbGhVbnB3ZFRFeGVWcFpOVnBXY0d0MFFXYxAB","author":"Linda Disburg","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLIC5C3JulJEkODfVWh72NpN5lnRNRCV1sTzDHroK4kgQaGSQ=s120-c-rp-mo-br100","rating":5,"date":"2025-12-25","text":"Friendly was 1/2 hour but got me in right away.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKb01WbGhVbnB3ZFRFeGVWcFpOVnBXY0d0MFFXYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkJoMVlhUnpwdTExeVpZNVpWcGt0QWc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your patience and understanding. We're glad our team could assist you promptly. We appreciate your feedback at Deery Brothers.","date":"2025-12-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25WMlRXWjNkRVJNVUZWV1J6UjNjVVJ0U0U1cVRuYxAB","author":"David Ludwig","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU-0illl_pqVuGy2IksqrdDiXwaqmBpTZH-wsgOq7g-vNo4ED4=s120-c-rp-mo-br100","rating":5,"date":"2025-12-25","text":"Great job","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WMlRXWjNkRVJNVUZWV1J6UjNjVVJ0U0U1cVRuYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOnV2TWZ3dERMUFVWRzR3cURtSE5qTnc%7C%7C?hl=en","owner_reply":{"text":"Thank you, David! We appreciate your positive feedback and are glad you had a great experience.","date":"2025-12-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT210WVNIQnJUM2R2UXpaek1HeGtaVzl3UzBKUVEwRRAB","author":"James Putnam","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUYoIiLnWEf1nlCy3eL9_ZwTecNckHD5bSSFIyIkxnjfoew5zjg=s120-c-rp-mo-br100","rating":5,"date":"2025-12-23","text":"Took care of my recall in the estimated time and washed my car!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210WVNIQnJUM2R2UXpaek1HeGtaVzl3UzBKUVEwRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmtYSHBrT3dvQzZzMGxkZW9wS0JQQ0E%7C%7C?hl=en","owner_reply":{"text":"Thank you, James! We're glad to hear that we took care of your recall in a timely manner and even gave your car a wash. Your satisfaction means a lot to us!","date":"2025-12-24"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT205elFqZGZUMGhMVkV4UVYxcEZaR0ZKZDBsbU1sRRAB","author":"teresa knox","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLqW9VYGQ4lmkELT4-HM9lS52aq6n8HbeAr-kDZg-82ZRLRYg=s120-c-rp-mo-br100","rating":5,"date":"2025-12-23","text":"They were nice and explained everything to me","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205elFqZGZUMGhMVkV4UVYxcEZaR0ZKZDBsbU1sRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOm9zQjdfT0hLVExQV1pFZGFJd0lmMlE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback about our team's explanations. Thank you for choosing Deery Brothers.","date":"2025-12-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25aSlJWQkxZVGcxUkdKVFpUUlZablZ1ZFRoc2VtYxAB","author":"David Giese","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKOyXl9guYkMHBXi93airhizKr_uz6l1nEhlz_Jb-1doaGuBw=s120-c-rp-mo-br100","rating":5,"date":"2025-12-22","text":"Very good service figuring out my service light problem and my oil change and tire rotation thank you","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aSlJWQkxZVGcxUkdKVFpUUlZablZ1ZFRoc2VtYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOnZJRVBLYTg1RGJTZTRVZnVudThsemc%7C%7C?hl=en","owner_reply":{"text":"Thank you, David, for your kind words! We're glad to hear you were satisfied with our service regarding your service light, oil change, and tire rotation. Your feedback is greatly appreciated!","date":"2025-12-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21keWEwUjNha05JTldGR1lUY3pTa1EyTjBVMVprRRAB","author":"John Beckinger","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIHxREfjG6iX7wJcwC2Z2jvC8nb5j0bNAmNkoPekpmsw3en9w=s120-c-rp-mo-br100","rating":5,"date":"2025-12-20","text":"Outstanding!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21keWEwUjNha05JTldGR1lUY3pTa1EyTjBVMVprRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmdya0R3akNINWFGYTczSkQ2N0U1ZkE%7C%7C?hl=en","owner_reply":{"text":"Thank you, John, for your outstanding feedback! We appreciate your support and are glad to hear you're happy with our service.","date":"2025-12-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURPdE1xQ1h3EAE","author":"kelsey finken","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJUfG95hKgoYcieT_DulyDpA8WhdeAEc9o0xyLOsAkLOJ-uNQ=s120-c-rp-mo-br100","rating":5,"date":"2025-12-15","text":"Very friendly staff and quick service! I appreciated the communication and transparency with what needed to be done and the cost!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPdE1xQ1h3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDOtMqCXw%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback and are glad our team could assist you with clear communication and efficient service. Thank you for choosing Deery Brothers.","date":"2022-08-17"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s5ZlpURlJMVlpyZEdaeGVYTmZla2xRY1ZaNU9VRRAB","author":"Ruth McKee","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJbwCTJy20hctopEt9yefxjDxb8XUt53Gni3Nl6CGaEv2Ynng=s120-c-rp-mo-br100","rating":5,"date":"2025-12-12","text":"They were fantastic in helping me get my car fixed. Everybody was very friendly. Mine was a tricky one but they worked until they found the problem. And fixed it quickly!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5ZlpURlJMVlpyZEdaeGVYTmZla2xRY1ZaNU9VRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOk9fZTFRLVZrdGZxeXNfeklQcVZ5OUE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback and are glad our team could assist with your car repair. Thank you for choosing Deery Brothers.","date":"2025-12-12"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pOUFlsVk5aV1ZCWmtWRGVXWnBjRFZTWTAxQmFXYxAB","author":"Renee Workman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIqgXwCc99BtzHp0VB_ssbRH_FlQmmfOFGYrQ_zC7-VD4k-dg=s120-c-rp-mo-br100","rating":5,"date":"2025-12-11","text":"Easy to schedule service. Very polite, efficient customer service with great communication before and during service. Happy with the Toyota Care provided. Thank you!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pOUFlsVk5aV1ZCWmtWRGVXWnBjRFZTWTAxQmFXYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOjNPYlVNZWVBZkVDeWZpcDVSY01BaWc%7C%7C?hl=en","owner_reply":{"text":"We appreciate your kind words about our service and communication. It's great to hear Toyota Care met your expectations. Thank you for choosing Deery Brothers.","date":"2025-12-11"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2taRmFrVkNOSFZtUjFKR1NHb3RYelZPUW1aUU9WRRAB","author":"cableguy 71","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVFd9DUGqqKA92O6REmgpkrAObS6eT6HME7eUI6Q8Rb7wUe6O3n=s120-c-rp-mo-br100","rating":5,"date":"2025-12-11","text":"Excellent service.. My RAV4 (which I drove to Hills Iowa today) ran and drove like new again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taRmFrVkNOSFZtUjFKR1NHb3RYelZPUW1aUU9WRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkZFakVCNHVmR1JGSGotXzVOQmZQOVE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Cableguy! We're glad to hear your RAV4 is running like new again after your visit. We appreciate your kind words about our service!","date":"2025-12-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURidTR2MFJnEAE","author":"Phil Pool","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVokJboEjyqWbk-E4ZPpEG3Wgkquxo0jOJFe9_cWta0_qWc_RBo=s120-c-rp-mo-br100","rating":5,"date":"2025-12-11","text":"For the last three years, I’ve been going every 5000 miles and getting my oil, filter and tires rotated. They’ve been prompt and professional. I will be moving and I’ll be sad when I won’t be able to bring it in to have it serviced. They have done well over the last 43,000 miles on my car.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURidTR2MFJnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDbu4v0Rg%7C%7C?hl=en","owner_reply":{"text":"Thank you for trusting Deery Brothers with your vehicle maintenance over the years. We appreciate your loyalty and are glad to have provided consistent service. Wishing you all the best in your new location.","date":"2024-08-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xGbmFreEdSVVZ5WWpWdU4yZHpXbk4zVVVNemMxRRAB","author":"William Wyatt","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocImts3b8TmxcBJCLHSYyKBaR4gSeRzbIJ3HgKgboxjEco4c8Q=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-12-11","text":"Great people, great work.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xGbmFreEdSVVZ5WWpWdU4yZHpXbk4zVVVNemMxRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOlFnakxGRUVyYjVuN2dzWnN3UUMzc1E%7C%7C?hl=en","owner_reply":{"text":"Thank you, William! We appreciate your kind words and are glad to hear you had a positive experience with our team.","date":"2025-12-12"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tSMVQzRlBaWFZYVGt3ek0xVTJNekUzTkdkVk5FRRAB","author":"Sandy Sacora","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK_8ZpK1lAji0bPJUo83o3lpqehe5gNlw-GxSr4O_ONGWslcA=s120-c-rp-mo-br100","rating":5,"date":"2025-12-10","text":"Everyone was great. I was kept informed all through the process. Very friendly and professional.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSMVQzRlBaWFZYVGt3ek0xVTJNekUzTkdkVk5FRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkR1T3FPZXVXTkwzM1U2MzE3NGdVNEE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback and are glad our team provided professional and friendly service throughout the process. Thank you for choosing Deery Brothers.","date":"2025-09-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNLNzlENjBRRRAB","author":"Randy Pennington","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJRzjliV2Arz_VqTCwGynP6UN4o-bA4581uHMf5lR8VS2055w=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-12-10","text":"Very friendly had my car serviced in around 45 minutes","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNLNzlENjBRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICK79D60QE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience. We are glad our team could assist you quickly. Your feedback is appreciated at Deery Brothers.","date":"2022-01-13"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xwaFozbGFaSEpqZVd0cFFUQndaRkpaZEU1elRIYxAB","author":"Mycel Ann Davidson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUFJPWZlwNUOgjYm-UzqVETsv0g6hPS0ydRB7y_v67pZFjKtJk=s120-c-rp-mo-br100","rating":5,"date":"2025-12-09","text":"We had a great experience with Deery Brothers West Burlington! Ivan was very helpful and nice to us! He made us feel comfortable and not pressured , he made sure all of our questions are answered! We are very grateful and happy for their services and definitely would recommend it to my friends and family!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwaFozbGFaSEpqZVd0cFFUQndaRkpaZEU1elRIYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOlphZ3laZHJjeWtpQTBwZFJZdE5zTHc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Mycel! We're so glad to hear you had a great experience with us and that Ivan made you feel comfortable and well-informed. Your recommendation means a lot to us!","date":"2025-12-09"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUN3dWVhSVp3EAE","author":"Cindee Reed","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWL46xmFFfulH2Wd7z1e5pakrda4YAH7Q7LCotHwwiFlsfbx-pG=s120-c-rp-mo-br100","rating":5,"date":"2025-12-09","text":"Oil change.  Quick and easy.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUN3dWVhSVp3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCwueaIZw%7C%7C?hl=en","owner_reply":{"text":"Thank you for choosing Deery Brothers for your oil change. We're glad the process was quick and easy. We appreciate your feedback.","date":"2025-03-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNvOElpNWpBRRAB","author":"Nancy Johnson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIKeNBRS-PvG8hJEL5pBRBXDW0-N5wvtXegOi9uKIj9EWhxpQ=s120-c-rp-mo-br100","rating":5,"date":"2025-12-07","text":"Great salesman and service. I simply told them my goals and they worked everything to fit them. Followed up by reaching out to confirm satisfaction!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNvOElpNWpBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCo8Ii5jAE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback and are glad our team could align with your goals. Thank you for choosing Deery Brothers.","date":"2025-04-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VQQ0lxNHVEeElmc2lRRRAB","author":"Steven Laporte","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIPu-sGfsmPXLnoyc98cezHXpjKoo92t4Qq-J8fA5VOoHQPIw=s120-c-rp-mo-br100","rating":5,"date":"2025-12-07","text":"Appoint,good all around,great greet,professional.  I love this dealership.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VQQ0lxNHVEeElmc2lRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEPCIq4uDxIfsiQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with Deery Brothers. We're glad our team made a positive impression. We appreciate your support.","date":"2025-06-05"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25wc1FVMUxOR3QwYms5UlZsUnhNRXRuWDJjNExVRRAB","author":"Karin Goosey","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLMG7BQvPYULqNw50U7GvMIV-hZv333plsIMOyJFYUt5q6jgQ=s120-c-rp-mo-br100","rating":5,"date":"2025-12-05","text":"Rayne knew his inventory, what we wanted and answered our many questions.  We know he'll be there to assist us in becoming familiar with the technology our new Mazda offers.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25wc1FVMUxOR3QwYms5UlZsUnhNRXRuWDJjNExVRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOnpsQU1LNGt0bk9RVlRxMEtnX2c4LUE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Karin, for your kind words! We're glad Rayne could assist you with your questions and help you get familiar with your new Mazda. Your satisfaction is important to us!","date":"2025-12-05"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURQdTRldGtBRRAB","author":"Tammy Gillette","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVynvQ9D5SYwfXMKll455oqlXHhvqou_wS6-rw8pa1uexdkACxV=s120-c-rp-mo-br100","rating":5,"date":"2025-12-05","text":"They told me I needed some additional things and the pricing was reasonable.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURQdTRldGtBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDPu4etkAE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback on our pricing and services. Thank you for choosing Deery Brothers.","date":"2024-12-05"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNBdjgtRk5REAE","author":"Linda Cox","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJVfZ_f2nyguf4AJpxJ8TpbLGZW3zc3uKujwIgTz6Wrd839pQ=s120-c-rp-mo-br100","rating":5,"date":"2025-12-03","text":"Had a flat tire on auto this morning when went out to garage to go to work called Amanda at Derry Bros at around 11:00 had an opening at 4:00 told her to put me down and I filled tire with air and went to work it was a slow leak but by time I got there it was down again they fixed it had a nail in it from last night’s storm remember running over a board on highway.   Thank you for quick service and getting me back on road!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNBdjgtRk5REAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCAv8-FNQ%7C%7C?hl=en","owner_reply":{"text":"We appreciate you sharing your experience with Deery Brothers. Our team is glad we could assist quickly and get you back on the road safely. Thanks for choosing us.","date":"2025-02-05"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQzNFl2el9BRRAB","author":"Daisy morris","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWqVEAflnPL3um6-SNt7_--d2mBQZOayJUo7Z3FOjMDWqLqhSk=s120-c-rp-mo-br100","rating":5,"date":"2025-12-03","text":"They did an amazing job removing a dent from my vehicle. Everything was very well organized.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQzNFl2el9BRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID34Yvz_AE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your positive feedback. Our team takes pride in providing organized and quality dent removal services. Thank you for choosing Deery Brothers.","date":"2024-11-16"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s5blEyVjRNMGRMUkc1dFEyRkNZemxsUjNSTlJXYxAB","author":"Francis Daniels","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVrwNNYlE33dubO4HH7wnVZf8DK_ZM85936S6TN0ajIzjYrRXeY=s120-c-rp-mo-br100","rating":5,"date":"2025-12-01","text":"Was good, professional, friendly young man know his business","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5blEyVjRNMGRMUkc1dFEyRkNZemxsUjNSTlJXYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOk9nQ2V4M0dLRG5tQ2FCYzllR3RNRWc%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback about our team member. Thank you for choosing Deery Brothers. We hope to assist you again.","date":"2025-12-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21oMWJucHBTM1phVDJnM1owRllXalZaYm0xQlJtYxAB","author":"Jessie and Jason Philpott","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUI4mvxX4k2J744zA4a08pyCh2y_OuwzhiXtqnlD1l4PdIczKmUsA=s120-c-rp-mo-br100","rating":5,"date":"2025-11-30","text":"The Deery team went out of their way make my purchase as painless as possible. I spent very little time in the actual dealership and that is how I like it. Thank you for your help and excellent customer service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21oMWJucHBTM1phVDJnM1owRllXalZaYm0xQlJtYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmh1bnppS3ZaT2g3Z0FYWjVZbm1BRmc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Jessie! We're glad to hear that the Deery team provided you with a smooth and efficient experience. Your appreciation for our customer service means a lot to us!","date":"2025-11-30"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pOT0xVSlhVa2hUUlVWVk5ucG9RalJDTUhwWlJIYxAB","author":"Tino Mawadza","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVa-XJTM3LaOBMQH8PI6FCzqMnb4xvuIRpOGQExIYCqlmk3co0=s120-c-rp-mo-br100","rating":5,"date":"2025-11-30","text":"My vehicle was scheduled a week out for service, we dropped off early incase of a cancellation,  they managed to get me in a few days later and managed to get all my issues resolved.  Thank you","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pOT0xVSlhVa2hUUlVWVk5ucG9RalJDTUhwWlJIYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOjNOLUJXUkhTRUVVNnpoQjRCMHpZRHc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Tino, for your kind words! We're glad we could accommodate you earlier and resolve all your vehicle issues. Your satisfaction means a lot to us!","date":"2025-11-30"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25GVlJGcExYM0pVVkRsaFdVSnRlV1pRU25VMGNHYxAB","author":"Jamie","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIHvmBkNdh5fA6PlmY3ApxObqhml8DGHuinpKJ4Bbjjuz2VuA=s120-c-rp-mo-br100","rating":5,"date":"2025-11-29","text":"Had a great experience with my new purchase.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GVlJGcExYM0pVVkRsaFdVSnRlV1pRU25VMGNHYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOnFVRFpLX3JUVDlhWUJteWZQSnU0cGc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Jamie, we're so glad to hear you had a great experience with your new purchase!","date":"2025-11-29"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNRd1BESEhnEAE","author":"Corey Philip","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKbUQHfR_atrNAoBYV3pL1JiWoupzWiGM2ziBhHrHYY7l-jtA=s120-c-rp-mo-br100","rating":5,"date":"2025-11-29","text":"Always friendly, no pressure, and a great deal","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNRd1BESEhnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCQwPDHHg%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback and are glad you had a positive experience with us at Deery Brothers. Thank you for choosing us.","date":"2025-03-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xnNVJGbE1RVTFwY0ZSRWNucHBaMlI2ZGtKdmRIYxAB","author":"Tom Cochran","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIlat7XilPNvfIKyvfClq928-9J8rUH5vSvZH9PfHKZ8n5CZA=s120-c-rp-mo-br100","rating":2,"date":"2025-11-28","text":"My wife took her vehicle in for an oil change and they perform other checks of the vehicle while they have it in the shop. When my wife got home she noticed a small plastic piece laying in the floorboard. She asked me what it was. It was the cover to the cabin filter behind the glove box. The tech didn't complete his work of putting everything back together after performing the check.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xnNVJGbE1RVTFwY0ZSRWNucHBaMlI2ZGtKdmRIYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOlg5RFlMQU1pcFREcnppZ2R6dkJvdHc%7C%7C?hl=en","owner_reply":{"text":"Tom, I appreciate you bringing this to our attention and I'm sorry to hear about the oversight with your wife's vehicle. It's important to us that our services are performed thoroughly, and I understand how frustrating this can be. Please feel free to reach out to us via text or call if you would like to discuss this further or if there's anything we can do to resolve the situation.","date":"2025-11-29"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pWalkyRklNVjgyU2poeGVWZDRhVGRQV2tVMWIwRRAB","author":"Steven Bond","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUxinCn4bRkBd4-nLVhTuvcSA3Do7FpBfeMWxp7WoOrcCuEG1BcXA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-11-28","text":"Deery Brothers Staff did a great job with my Tacoma. Simple Tire rotation but it went well. Fast, efficient, and friendly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWalkyRklNVjgyU2poeGVWZDRhVGRQV2tVMWIwRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOjVjY2FIMV82SjhxeVd4aTdPWkU1b0E%7C%7C?hl=en","owner_reply":{"text":"Thank you, Steven! We're glad to hear that our staff provided fast, efficient, and friendly service with your Tacoma's tire rotation. We appreciate your feedback!","date":"2025-11-28"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tWc0xYVnRNRzlaZWpOaFdWQmxOM1EwWVVwVmEyYxAB","author":"Maria Range","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocITKtO-WJjO6CZ52l8uA1eQItWvkcGKOslQUSDavz8G3vPUOQ=s120-c-rp-mo-br100","rating":5,"date":"2025-11-28","text":"Everyone was very nice and kind","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWc0xYVnRNRzlaZWpOaFdWQmxOM1EwWVVwVmEyYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkVsLXVtMG9ZejNhWVBlN3Q0YUpVa2c%7C%7C?hl=en","owner_reply":{"text":"Thank you, Maria! We're glad to hear that you found everyone nice and kind; we appreciate your feedback.","date":"2025-11-29"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21oUllucFJOM0F4YVVVM1VGWk9Xa3MzVDJacmEwRRAB","author":"Danny Dingus","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJAjcXlItpUqR3gDIjmivkV-7SmKKTs-4Cr9vDMtkNxMmx6dw=s120-c-rp-mo-br100","rating":5,"date":"2025-11-27","text":"Very good helpful and friendly experience. I highly recommend Deery Brothers for automotive needs.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21oUllucFJOM0F4YVVVM1VGWk9Xa3MzVDJacmEwRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmhRYnpRN3AxaUU3UFZOWks3T2Zra0E%7C%7C?hl=en","owner_reply":{"text":"Thank you, Danny, for your kind words and recommendation; we're glad you had a helpful and friendly experience with us!","date":"2025-11-28"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tSSlowNTJUR2xYZDJWWVdqQjZObkUyZDJjM2FYYxAB","author":"Onterious Hill","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXeiamI_t_f5-ml6WGYg0dnkZ1z3t-iWY7ueSEtcy7XLeMPM_1d=s120-c-rp-mo-br100","rating":5,"date":"2025-11-27","text":"Craig and Kyle were very helpful. Could not have asked for a better service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSSlowNTJUR2xYZDJWWVdqQjZObkUyZDJjM2FYYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkRJZ052TGlXd2VYWjB6NnE2d2c3aXc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Onterious! We appreciate your kind words about Craig and Kyle and are glad you had a great experience with our service!","date":"2025-11-27"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURqZzd6dVVnEAE","author":"Terri Scherer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJbQnl-MRmYOTb7rz-J4Oon7b7JjyCje2lgVFLjhJ3MmhdE2w=s120-c-rp-mo-br100","rating":5,"date":"2025-11-26","text":"Employees are courteous and helpful. I appreciated that they explained what my car needed done and finished the work in a timely manner.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURqZzd6dVVnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDjg7zuUg%7C%7C?hl=en","owner_reply":{"text":"We appreciate your positive feedback about our team at Deery Brothers. It's good to know the work met your expectations in both explanation and timing. Thank you for choosing us.","date":"2024-05-06"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pOQ1NGbDZObmsxVmpOdE1YSnVOVEJVTm5wWldGRRAB","author":"Andrew Plenge","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVzHGFhNni9Ica50FX62bwMO5ExJMRkQ3_yKavJBFJTh3i8Fs4=s120-c-rp-mo-br100","rating":5,"date":"2025-11-25","text":"Got a great deal on 4 new tires and an alignment. They had me in and out in just over an hour.\nPhenomenal experience for a first timer!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pOQ1NGbDZObmsxVmpOdE1YSnVOVEJVTm5wWldGRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOjNCSFl6Nnk1VjNtMXJuNTBUNnpZWFE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Andrew! We're glad you had a phenomenal experience with us and appreciate your feedback on the great deal and quick service.","date":"2025-11-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUM3cVplZHBRRRAB","author":"Laura Kasi","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJQFtAAxvoEOBBp9QeC4MsWFLwKm75V3HK1CQkQ5-Ffen6skw=s120-c-rp-mo-br100","rating":4,"date":"2025-11-24","text":"It was great. I got my car back to where I needed it to be","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM3cVplZHBRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC7qZedpQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience. We're glad our team could assist with your car. If you need anything else, feel free to reach out to Deery Brothers.","date":"2024-08-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25ka1NXbDZSVTlaTWtweGF6QmpUMEp2UlhkblQxRRAB","author":"Marty Ferdig","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK71sE4ZYR6PT9SQ-75B0VB9Q0gAQE_OPgyVjTA01H1qx-Mow=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-11-23","text":"The entire experience was awesome. In the process of moving here, I was doing  some 'window shopping '. I contacted the online service team and was referred to Steve. Steve reached out and guided me through everything. We found the right truck when I got here and Steve and the team made the purchase easy and got me off and running quickly. I would definitely recommend Deery Brothers for your next car or truck purchase.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25ka1NXbDZSVTlaTWtweGF6QmpUMEp2UlhkblQxRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOndkSWl6RU9ZMkpxazBjT0JvRXdnT1E%7C%7C?hl=en","owner_reply":{"text":"Thank you, Marty, for your wonderful review! We're glad to hear that Steve and the team made your experience smooth and enjoyable. Your recommendation means a lot to us!","date":"2025-11-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pGNk0xQktZekExUzFKNlFtOW9SemxHYTNaaWVVRRAB","author":"Theresa Moore","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXx3JDwBu24hsPynd8gdDifpzFQ-Ho-9eUfxdsRT7op9Pd6wBAS=s120-c-rp-mo-br100","rating":5,"date":"2025-11-23","text":"Great car- buying experience! Honest, knowledgeable, personable and fair. I will be a repeat customer.  Go to Deery Brothers in W. Burlington and ask for Preston.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGNk0xQktZekExUzFKNlFtOW9SemxHYTNaaWVVRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOjF6M1BKYzA1S1J6Qm9oRzlGa3ZieUE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Theresa! We're so glad to hear you had a great car-buying experience with us, and we appreciate your kind words about Preston. We look forward to seeing you again!","date":"2025-11-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pnd1ZXWXlWRWN4YzI1ZlFUTTRRMU4zVW5KU01uYxAB","author":"Karri Wallace","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUxP0wO2_5eiYDH30HMvmC8f3XIv6N6cR18yb2oqiNWOg-oePQ=s120-c-rp-mo-br100","rating":5,"date":"2025-11-23","text":"Very easy experience!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pnd1ZXWXlWRWN4YzI1ZlFUTTRRMU4zVW5KU01uYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOjgwVWYyVEcxc25fQTM4Q1N3UnJSMnc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Karri! We appreciate your feedback and are glad to hear you had an easy experience.","date":"2025-11-24"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21nMVFtSjJkV0ZMVGxwRVFXaFpNMEpmVEhWMlMyYxAB","author":"Dan Hammel","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK4ioHDrIt3toIRuV7VV9NSGBz0XalGd5yU8TltSxlKLkKkzA=s120-c-rp-mo-br100","rating":5,"date":"2025-11-22","text":"Really nice people, Rayne helped me so much and looked out for concerns and well being(getting a car with no hiccups.) He handled me an important client.  Thank you all so much.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21nMVFtSjJkV0ZMVGxwRVFXaFpNMEpmVEhWMlMyYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmg1QmJ2dWFLTlpEQWhZM0JfTHV2S2c%7C%7C?hl=en","owner_reply":{"text":"Thank you, Dan! We appreciate your kind words and are glad Rayne was able to assist you effectively. Your satisfaction is important to us, and we’re here to help anytime!","date":"2025-11-22"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNMZ2RPdEhBEAE","author":"Pam Moore","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLISG8R3-AJR-rIlKFzr2udevjzm-3W12h04b6Kk_GTr5hYdQ=s120-c-rp-mo-br100","rating":5,"date":"2025-11-22","text":"Very friendly,quick and courteous service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNMZ2RPdEhBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICLgdOtHA%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback. Glad to hear you had a great experience with our team at Deery Brothers.","date":"2024-06-19"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25SdWVIaHlWbFV5VTNwUWFrOWhXVUoyY0dOQ2RFRRAB","author":"Amanda Garr","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJfjRpDGIQ-qWBjjtsZCr38AFNyFGeMrXmXwsR4xvUPxo2aQA=s120-c-rp-mo-br100","rating":5,"date":"2025-11-21","text":"Great experience buying a new car and great service with oil changes.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SdWVIaHlWbFV5VTNwUWFrOWhXVUoyY0dOQ2RFRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOnRueHhyVlUyU3pQak9hWUJ2cGNCdEE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Amanda, for your wonderful feedback! We're glad you had a great experience with your new car and appreciated our service for oil changes.","date":"2025-11-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21KamNGaFBRMnMxZEd0Zk1GQnpVbXRmTURkc2FuYxAB","author":"Janet Oetken","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJfpNOXxu9cMAHf9ORT8njQP8TN6lR4yQUPN3EJBHe1w-mqgg=s120-c-rp-mo-br100","rating":5,"date":"2025-11-21","text":"Very easy process","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KamNGaFBRMnMxZEd0Zk1GQnpVbXRmTURkc2FuYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmJjcFhPQ2s1dGtfMFBzUmtfMDdsanc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Janet! We're glad to hear you found the process easy. Your feedback means a lot to us!","date":"2025-11-22"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25CUVVFbDJOSGhsT0RONlJFaFFaRUl6WlhOVWFFRRAB","author":"Lisa Harvey","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJnnRob6iSIQXo9t9vuhev8O57Vbc2nrtDrLIqNhC1Amqajvw=s120-c-rp-mo-br100","rating":5,"date":"2025-11-20","text":"Steve, the salesman was very kind, patient, informative and helpful.\n\nI felt no pressure and the finance department worked diligently to keep my payments low as well as get me a good intrest rate.\n\nVery satisfied\n\nLisa Harvey","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CUVVFbDJOSGhsT0RONlJFaFFaRUl6WlhOVWFFRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOnBQUEl2NHhlODN6REhQZEIzZXNUaEE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Lisa! We're glad to hear that Steve provided you with such a positive experience and that our finance team was able to assist you effectively. Your satisfaction means a lot to us!","date":"2025-11-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN6LUxEZVN3EAE","author":"Nikki W","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVNCd-SDEQbgEKdoyE2PdgGBEbX65qz02m4w67efTkHAJbJiYpu=s120-c-rp-mo-br100","rating":5,"date":"2025-11-20","text":"They were courteous and nice to us. They did a great job on my vehicles service appointment and were fast.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN6LUxEZVN3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICz-LDeSw%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience. We're glad our team could assist you efficiently with your vehicle service. We appreciate your trust in Deery Brothers.","date":"2024-05-30"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25WMGRFNUVPV1ZaYlc0elpWUlhORGx1Y1hoTGJYYxAB","author":"Shawn Daniels","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKECUi0t4YgXVoivd1O5fB92ecIWprtajXq3KM0GvpX0-6YLA=s120-c-rp-mo-br100","rating":1,"date":"2025-11-19","text":"Needed new transmission.  I was told the amount and asked for an itemized invoice.  I was told this is all he had. I felt it was high and sounded shady to not beable to get me an itemized quote.  So I went to another dealer and they broke everything down for me. And they were 3,000 dollars cheaper. Won't be going back to this place.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WMGRFNUVPV1ZaYlc0elpWUlhORGx1Y1hoTGJYYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOnV0dE5EOWVZbW4zZVRXNDlucXhLbXc%7C%7C?hl=en","owner_reply":{"text":"Shawn, I understand your frustration regarding the lack of an itemized invoice and the pricing you experienced. It's important to have clarity and confidence in the services provided, and I appreciate you bringing this to our attention. If you'd like to discuss this further or explore any options, please feel free to reach out to us via text or call. Your feedback is valuable to us.","date":"2025-11-19"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25GSlEwcEVaemg1WDNsSWEyRmpibk5mWjBWTlZtYxAB","author":"Teresa Larson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocItdVdRRR7TdYzwFlm9CgBMTiK7CE19DGRt5i9Jw8tIBfu8dg=s120-c-rp-mo-br100","rating":5,"date":"2025-11-19","text":"Very friendly sales people and especially the woman that sold me my car Wendy Miller. Service department also very efficient. Great experience everytime I'm there!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GSlEwcEVaemg1WDNsSWEyRmpibk5mWjBWTlZtYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOnFJQ0pEZzh5X3lIa2FjbnNfZ0VNVmc%7C%7C?hl=en","owner_reply":{"text":"We're glad our team provided a positive experience with both sales and service at Deery Brothers. Thank you for sharing your feedback.","date":"2025-11-19"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25oSFUzbEdVMHAzV0ZNeFZYbDFjakkyWkhJelUxRRAB","author":"Norma Luchsinger","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIgew7VxCpyC-p6A97DXGBs2JUWHWFrtvOphTAI9GKIsX3s-w=s120-c-rp-mo-br100","rating":4,"date":"2025-11-18","text":"Would have liked to go over bill with person explaining to me what was done and findings of inspection and any recommendations. Just my own preferences! Thanks.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25oSFUzbEdVMHAzV0ZNeFZYbDFjakkyWkhJelUxRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOnhHU3lGU0p3WFMxVXl1cjI2ZHIzU1E%7C%7C?hl=en","owner_reply":{"text":"Thank you, Norma, for your feedback! We appreciate your preferences and will take them into consideration for future interactions. Your input helps us improve our service.","date":"2025-11-18"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tvemVXbFZlbWxTWVhremVWUkZhemg1YUZsMk1IYxAB","author":"bob bowen","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUQqfQp-DYYQ8waugwHrgiM2U-Y0qCShPdrk_-4RXWRPdFm0Ao=s120-c-rp-mo-br100","rating":5,"date":"2025-11-18","text":"No waiting. Service was completed promptly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tvemVXbFZlbWxTWVhremVWUkZhemg1YUZsMk1IYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkozeWlVemlSYXkzeVRFazh5aFl2MHc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Bob, for your kind words! We're glad to hear that you experienced prompt service.","date":"2025-11-19"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2twWFNGWjVaVnB3T0c5aU5TMWFPV1JKYm1oeFJHYxAB","author":"Sharon Purdum","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocID9BPtX9pHVWgk6D89IVMl-r-RW18Jrm98iErkVE7k0klLBg=s120-c-rp-mo-br100","rating":5,"date":"2025-11-16","text":"Fast and courteous service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twWFNGWjVaVnB3T0c5aU5TMWFPV1JKYm1oeFJHYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkpXSFZ5ZVpwOG9iNS1aOWRJbmhxRGc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Sharon, for your kind words about our fast and courteous service! We appreciate your feedback.","date":"2025-11-17"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURRazZta3Z3RRAB","author":"Jamie Steen","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWvZwDdlCdy6a6pZVm6CbmZWGMf6yqKEMXH6bC7fH_V_Ggsf8evWQ=s120-c-rp-mo-br100","rating":5,"date":"2025-11-15","text":"Great service and friendly people! I feel like they really care about their customers.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURRazZta3Z3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDQk6mkvwE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your kind words about our service and team. At Deery Brothers, customer care is always a priority. Thank you for sharing your experience.","date":"2025-03-13"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21NelVrWTNkQzFTYUdNemNGSjVlRWhFWm14NWJIYxAB","author":"JULIE BERGEN","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIWxCApO7R3kHlK_MRBk-xX3tgj3wsOguJxcWSL0U1aan9UDA=s120-c-rp-mo-br100","rating":5,"date":"2025-11-14","text":"I can say that my service was fast, efficient, informative, and enthusiastic!  There were no surprises and only polite and personable people throughout the whole dealership to treat me like royalty!  I will definitely be a loyal customer!  Thank you very much.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21NelVrWTNkQzFTYUdNemNGSjVlRWhFWm14NWJIYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmMzUkY3dC1SaGMzcFJ5eEhEZmx5bHc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Julie! We're so glad to hear you enjoyed your experience and felt valued by our team. Your loyalty means a lot to us!","date":"2025-11-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21kWU1XRXlWemhNUkhsb1VUZHlaRzlIV0UxU1FYYxAB","author":"Rob","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKcOSELK7h-YdgG2MpevvpOGWzVBSOpq3ee4uum5zHnjGaiZg=s120-c-rp-mo-br100","rating":5,"date":"2025-11-14","text":"Outstanding service. Straight forward and direct. Very pleased with the results. The vehicle looks brand new. Very satisfied with both the Deery collision center and the Deery dealership! I would recommend both to anyone. Thank you.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kWU1XRXlWemhNUkhsb1VUZHlaRzlIV0UxU1FYYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmdYMWEyVzhMRHloUTdyZG9HWE1SQXc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Rob! We're so glad to hear you were pleased with the service and the results at both the Deery collision center and dealership. Your recommendation means a lot to us!","date":"2025-11-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21oUGJrZG5RVXRJUm5ObGN6SnBjbkJoYzJWeGNHYxAB","author":"Thomas Hoffa","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKR86mx5_WxAqW_NgvUfpnHMxX5LaWCkp4jHLLqgJeupNPjsg=s120-c-rp-mo-ba12-br100","rating":1,"date":"2025-11-14","text":"HORRIBLE!! The car we bought recently is now stranded for the 3rd time!  We own multiple businesses in the area and I couldn’t imagine selling products like this.   When I told them there was an issue, I scheduled a service appointment.  Well once I looked at the email they sent me, they were going to charge nearly $500 just to FIND the issue.  Then lord knows how many thousands after. I don’t feel I should he responsible for that cost.  At minimum I don’t expect to pay for a diagnostic and some sort of relief on parts/labor.   They truly showed me what their idea of being a loyal “small Town” business was like.   Never will return.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21oUGJrZG5RVXRJUm5ObGN6SnBjbkJoYzJWeGNHYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmhPbkdnQUtIRnNlczJpcnBhc2VxcGc%7C%7C?hl=en","owner_reply":{"text":"Thomas, \nSorry you are experiencing issues with your vehicle.  You did, however, indicate with your signature your understanding when you purchased your eight year old vehicle that you were responsible for any future repairs and maintenance on several documents stating the vehicle was offered for sale \"as-is'. We encourage all of our customer to take advantage of an extended service contact to cover future repairs.  The documentation from your purchase shows your signature declining an extended service contract. This demonstrates your full understanding that you were fully responsible for all future repairs.  As a business owner I am sure you also encourage your customers to protect their investments.\nAlso with you being a business owner I am confident you understand this policy as the website of one of your businesses contains the following disclaimer:\n\n\"AS IS\" And \"AS AVAILABLE\" Disclaimer\nThe Service is provided to You \"AS IS\" and \"AS AVAILABLE\" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.\n\nWithout limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.\n\nSome jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.\n\nTerry Mertens\nGeneral Manager\n(319) 752-6000 ","date":"2025-11-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25GcVdVSlRlR3hVVlZKVlozRm5kRUZyTWpORlRXYxAB","author":"Sharon Flowers","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ3cZ_Zxg2PZG_QUMoxwmrYMwTjETzyi9rcaYdfm8fF9C9Gsw=s120-c-rp-mo-br100","rating":3,"date":"2025-11-13","text":"I was there two and a half hours just to get a battery put in","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GcVdVSlRlR3hVVlZKVlozRm5kRUZyTWpORlRXYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOnFqWUJTeGxUVVJVZ3FndEFrMjNFTWc%7C%7C?hl=en","owner_reply":{"text":"Sharon, I understand that waiting for two and a half hours for a simple battery replacement can be frustrating. We appreciate your feedback and are always looking for ways to improve our service. If you have further concerns or need assistance, feel free to reach out to us via text or call.","date":"2025-11-13"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21KNFRrSnJjbU5IYWtsM1dGQjNOSHBJWjJ4alpGRRAB","author":"Mindy Johnson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJCAiGR2j_DyqyNEYc7MfUhN51tbkapz-HQ7ZTkrvC2V8mTvg=s120-c-rp-mo-br100","rating":5,"date":"2025-11-07","text":"Great prompt scheduling and service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KNFRrSnJjbU5IYWtsM1dGQjNOSHBJWjJ4alpGRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmJ4TkJrcmNHakl3WFB3NHpIZ2xjZFE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Mindy, for your kind words! We're glad you appreciated the prompt scheduling and service. Your feedback means a lot to us!","date":"2025-11-07"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ3cTlmZ0R3EAE","author":"Esther Grimes","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ6M7sJFI2qS5I2r67WTy8JyGxvT3XLDcHbHGudVQJeir-LDQ=s120-c-rp-mo-br100","rating":5,"date":"2025-11-07","text":"Always welcoming, kind, desiring to help.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3cTlmZ0R3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID7q9fgDw%7C%7C?hl=en","owner_reply":{"text":"Thank you for recognizing our team's efforts at Deery Brothers. We aim to provide helpful and kind service. Your feedback is appreciated.","date":"2024-08-28"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xWaE4wcDNiblZQYkRablRVcExNR3RWU21WU04yYxAB","author":"Kathie Grimm","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKklk6EuJIf9mh_JhWa0ESAVv14EzLvYuVBdgupnyJKefb4ng=s120-c-rp-mo-br100","rating":5,"date":"2025-11-07","text":"Professional service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWaE4wcDNiblZQYkRablRVcExNR3RWU21WU04yYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOlVhN0p3bnVPbDZnTUpLMGtVSmVSN2c%7C%7C?hl=en","owner_reply":{"text":"Thank you, Kathie, for your kind words about our professional service; we appreciate your feedback!","date":"2025-11-07"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURqbDY2VFJ3EAE","author":"Stacey McDaneld","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXpdMnJtw9vMdJVfA-4cK61TA2PLeKG21jr40iiueF_s67NlNG8=s120-c-rp-mo-br100","rating":5,"date":"2025-11-06","text":"Dylan was absolutely amazing. Very professional, detailed and kind.\nEverything I expected in my customer service experience at Deery Brothers.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURqbDY2VFJ3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDjl66TRw%7C%7C?hl=en","owner_reply":{"text":"We appreciate you recognizing our team's professionalism and kindness. Thank you for choosing Deery Brothers. We’re glad to have met your expectations.","date":"2024-05-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21aYVZsQm9RMEZaUVdwVlMwMVBTR05rY0ZwcFNsRRAB","author":"John Dewey","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUNs3PC54v0g43eZ5ms4v0JodZsRChY7y9Mb9Ew28HOz8uPB__j=s120-c-rp-mo-br100","rating":5,"date":"2025-11-02","text":"It was, as usual, quick and to the point. Well done, and friendly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aYVZsQm9RMEZaUVdwVlMwMVBTR05rY0ZwcFNsRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmZaVlBoQ0FZQWpVS01PSGNkcFppSlE%7C%7C?hl=en","owner_reply":{"text":"Thank you, John, for your kind words! We appreciate your feedback and are glad to hear you had a quick and friendly experience.","date":"2025-11-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNqX2RqQ1BREAE","author":"Jon Schmidgall","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIhnb_ZZT5eiQ1Vxxugrsonq1FL9F0Aw-6ckMXCIbIgVK6Jgw=s120-c-rp-mo-br100","rating":5,"date":"2025-11-01","text":"Jim Smith was very helpful in the service department and Deery Brothers did a nice job servicing my car. I was well satisfied.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNqX2RqQ1BREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICj_djCPQ%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback about our service department at Deery Brothers. It's good to know you were satisfied with the care your car received. Thank you for choosing us.","date":"2024-04-25"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURnby1EdEJBEAE","author":"Sandy Walz","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLXm_qCR7RfgMM4dKM4ajqvwr6Tp-XakZwX6RE79KQ5VbnwmA=s120-c-rp-mo-br100","rating":5,"date":"2025-11-01","text":"Everyone was very helpful and kind!!! Thank you!!! 😊","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURnby1EdEJBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDgo-DtBA%7C%7C?hl=en","owner_reply":{"text":"We appreciate your kind words and are glad our team could assist you. Thank you for choosing Deery Brothers.","date":"2025-02-27"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25abVRHSjZZV3RsUTNCTk56WlJRa05wYTNrMGVVRRAB","author":"Dennis Short","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK7n23KvpukrIASRsq-9jECknoqRTlrBTyGFyqyt9IM0qh-zg=s120-c-rp-mo-br100","rating":5,"date":"2025-10-31","text":"Did everything requested and a car wash to boot","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25abVRHSjZZV3RsUTNCTk56WlJRa05wYTNrMGVVRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOnZmTGJ6YWtlQ3BNNzZRQkNpa3k0eUE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Dennis, for your kind words! We're glad you appreciated the extra touch with the car wash. Your satisfaction means a lot to us!","date":"2025-10-31"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURfNHRDcl9BRRAB","author":"Todd Alan Snyder","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW3-3X-NCvt2cz6ckKUVKLW_hTAciGEopCfMhJGEkc8cv5a1eiu=s120-c-rp-mo-br100","rating":5,"date":"2025-10-31","text":"Customer-centered. Quality. Trustworthy.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfNHRDcl9BRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID_4tCr_AE%7C%7C?hl=en","owner_reply":{"text":"Thank you for recognizing our focus on quality and trust. We appreciate your support of Deery Brothers.","date":"2025-01-22"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNKcDZtTUlBEAE","author":"Garvin Weitzel","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIMztK0TZHvirMf0STWbrToLmDgmutqG9NJk3GUqB_mdw-WcA=s120-c-rp-mo-br100","rating":5,"date":"2025-10-30","text":"Service Manager was very friendly.  All employees on duty smiled at me and were pleasant.  Appreciated the complimentary coffee and water.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNKcDZtTUlBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICJp6mMIA%7C%7C?hl=en","owner_reply":{"text":"We’re glad our team made you feel welcome during your visit. Thank you for noticing the small touches we try to offer. We appreciate your feedback at Deery Brothers.","date":"2023-09-11"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25STFgwMVJibTVvTFZwRWExWXlYemh2YUZCU1VHYxAB","author":"Jessica Stuckey","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKoqfsL50xqXvzKC8OXxEd0QoTD_nYXI-vVtFNdahseczGNHw=s120-c-rp-mo-br100","rating":5,"date":"2025-10-26","text":"We always receive great customer service here! They go above and beyond!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25STFgwMVJibTVvTFZwRWExWXlYemh2YUZCU1VHYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOnRLX01Rbm5oLVpEa1YyXzhvaFBSUGc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Jessica! We truly appreciate your kind words and are glad to hear our team consistently goes above and beyond for you.","date":"2025-10-26"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT20xckxXcFlXVzFEVGtkNFlsSjRjSGRmY0RsemQzYxAB","author":"Sheila Eversmeyer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKQ47irO5Df2iZEhRr6eGfJvtSbWoORNQxaFHVR-sTRYSazYA=s120-c-rp-mo-br100","rating":5,"date":"2025-10-25","text":"Craig Beck was awesome to work with. Went in to test drive a Nissan pathfinder, loved it, and he had it ready to go for next morning for pick up. That's what we requested. Down to earth  awesome guy. If your looking for a sales man, he's your guy. Great experience!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xckxXcFlXVzFEVGtkNFlsSjRjSGRmY0RsemQzYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOm1rLWpYWW1DTkd4YlJ4cHdfcDlzd3c%7C%7C?hl=en","owner_reply":{"text":"Thank you, Sheila! We're so glad to hear you had a great experience with Craig and that he made the process smooth for you. Enjoy your new Nissan Pathfinder!","date":"2025-10-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21kNVpqbFhZbkpOWmxKcGIzSnNXbGROTkVkMFdGRRAB","author":"Marcus Hussel","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL4Y8qrLlNosZlpE8QQzN0817ndyJvaYbUK1FAryjmJgfQqOw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-10-23","text":"I just wanted to take the time to thank Dylan Deery and the whole Deery team for helping me get a warranty problem fixed, they treated me like family. And if I or someone in my family needs a vehicle or a vehicle serviced at one of there dealerships I know where to take them.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kNVpqbFhZbkpOWmxKcGIzSnNXbGROTkVkMFdGRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmd5ZjlXYnJNZlJpb3JsWldNNEd0WFE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your kind words and are glad we could assist with your warranty. We're pleased you had a positive experience with Deery Brothers. Take care, and feel free to reach out anytime.","date":"2025-10-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNmaFp1N3RBRRAB","author":"Karen Wick","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVctgxkMxCNRjaDE52aGkPbqm6BfQnLN4Zw67B_5sIO4XPViuI=s120-c-rp-mo-br100","rating":4,"date":"2025-10-22","text":"What else would you do on Christmas Eve, day?\nBuy a car.  Checking out the on-line selections, Deery had the most to offer.  I found about 4 to test.  Called and talked with Ivan  and he had them ready to try out for me. I was trading in my fairly new Honda.  Wanted a SUV again.  Ended up purchasing Nissan Murano.  Love it.  Ivan was pleasure to work with.  Answered my questions and no pressure.  Paper work smooth and everyone involved nice.  Even decided to ceramic coat as suggested by Julie.  Thanks, KLW","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNmaFp1N3RBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICfhZu7tAE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your feedback. We're pleased you enjoyed your experience with our team and the Nissan Murano. Please feel free to reach out if you have any other questions or need assistance in the future.","date":"2024-12-30"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNRaXJ6VVhBEAE","author":"gary mcpherson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVK7vDT7v24uuvAUhBdF95MmLnRCrjxPpkve_-l4ltgZyj5RjNA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-10-22","text":"Looked @ 2017 Camry with salesman Damian Weiler who really cared about needs. When ready to purchase will definitely ask for Damian's guidance.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRaXJ6VVhBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICQirzUXA%7C%7C?hl=en","owner_reply":{"text":"We're glad to know our team provided you with outstanding service. When you're ready, we'd be pleased to assist with your purchase at Deery Brothers.","date":"2017-07-22"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT210RGMzVTFaakJDVVZCTGJqSmZhSFo1YjI1WVNFRRAB","author":"Alannah McLain","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU-O_Q4a1WD6EOzOGoBXaHhyutDpByEVziX3Ucac4zSyM47PQbf=s120-c-rp-mo-br100","rating":1,"date":"2025-10-21","text":"went here for a suspected bad fuel pump or injectors, told them i suspected a bad fuel pump or injectors and the reasons why. $1500+ and 3 trips to their repair shop later i was told 1st that it was a hose with a hole in it 2nd that my battery was bad and 3rd that my spark plugs were bad. After being fed up with them talking over me and my concerns i took my car to another mechanic and they replaced my fuel pump in two days for $800 and i havent had an issue with my car since. never going here again, not even for recalls. you cant trust them.\n\nUPDATE: Had to go here again to make sure our transmission wasn't bad (nissan with a cvt throwing codes for transmission fluid sensor) and they said it was the control arm bushings and tried to charge us THREE TIMES the cost of getting it done somewhere else. Again, do not go here unless they are your only option.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210RGMzVTFaakJDVVZCTGJqSmZhSFo1YjI1WVNFRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmtDc3U1ZjBCUVBLbjJfaHZ5b25YSEE%7C%7C?hl=en","owner_reply":{"text":"Alannah, I genuinely apologize for the frustration you experienced with your vehicle and our service. Your concerns are important, and it's clear we fell short in addressing them effectively. Thank you for sharing your feedback, and I’m glad to hear you found a solution with another mechanic. If you would like to discuss this further, please feel free to reach out via text or call.","date":"2025-08-18"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pRd1oxVnhhbEZTWjBWU2VXeHVSRU0wUlVaZk9HYxAB","author":"Shane Weaver","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVpqs8TOX6NiB8hv8ESpym-sNMRO2_hr3TTb-_5qXAJT44Wmp9p=s120-c-rp-mo-br100","rating":5,"date":"2025-10-20","text":"Ivan was great to deal with, listened and worked with me through every step of the buying process.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pRd1oxVnhhbEZTWjBWU2VXeHVSRU0wUlVaZk9HYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOjQwZ1VxalFSZ0VSeWxuREM0RUZfOGc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Shane, for your kind words about Ivan; we're glad to hear he made your buying experience smooth and enjoyable.","date":"2025-10-20"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURWbThDZ2dRRRAB","author":"Fred Simpson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWM0Akjnkiqtsz7SEZRhegM8u3Obh1GTnQXhLWIhuX8BlYbbDgovQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-10-20","text":"Good communication from Dean @ Deery Collision Center, excellent work!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURWbThDZ2dRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDVm8CggQE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback and are glad you experienced excellent work at Deery Brothers Collision Center.","date":"2025-10-20"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xSbWNEQk5TMUl0UjIwd2FXSlpOVVV0VDFKU1FXYxAB","author":"Nikki Randall","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIn-GKcQBlzEB3-xwnGH1dA_Kdaw-ebdnpOG_M89qgXUj0-iQ=s120-c-rp-mo-br100","rating":5,"date":"2025-10-19","text":"steve was very helpful with getting all the paperwork set up to buy my vehicle. he was very friendly and a good guy. kyle in the business department was very friendly and funny, he helped me get everything worked out and finalized my paperwork. love this place","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xSbWNEQk5TMUl0UjIwd2FXSlpOVVV0VDFKU1FXYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOlRmcDBNS1ItR20waWJZNUUtT1JSQWc%7C%7C?hl=en","owner_reply":{"text":"We appreciate your review and are pleased to know our team took great care of you. Thank you for sharing your experience with us at Deery Brothers.","date":"2025-10-19"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21KRldrc3RiRWRzZFU1a2FUVlVaV2QwVFhWb01GRRAB","author":"Patricia Peterson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLq3bnruR0qneu8hYyQZUaYjo9j_USBprkvg0qGI8JLtDj-CQ=s120-c-rp-mo-br100","rating":5,"date":"2025-10-17","text":"Everything went well when I went in to trade cars. I had talked to Wendy the day before and she had everything ready. She is very good at what she does. She is polite and just persuasive enough to help you make up your mind, but not enough to make you uncomfortable. The financing went well, also. If I had a question about something, it was explained to me so that I could understand it. The entire experience was a good one and I appreciate that a lot. I would recommend Deery Brothers to any of my friends or family. Thank you for your help.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KRldrc3RiRWRzZFU1a2FUVlVaV2QwVFhWb01GRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmJFWkstbEdsdU5kaTVUZWd0TXVoMFE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Patricia, for your kind words and for recommending us! We're glad to hear that Wendy provided such excellent service and that your experience was smooth. We appreciate your support!","date":"2025-10-17"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNnN05ENjNnRRAB","author":"Matt Hobbs","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVUEG6IUPSuncfFkV9ewv_NNSeLPlZJqQZmaptin3BQmUKMrGL-=s120-c-rp-mo-br100","rating":5,"date":"2025-10-17","text":"Quickly in and out and advised of future preventative maintenance that needs addressed.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNnN05ENjNnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCg7ND63gE%7C%7C?hl=en","owner_reply":{"text":"Thank you for the feedback and take care.","date":"2025-02-14"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNIbjV1SFV3EAE","author":"Thierry Rivette","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVTU2xuInPhIGAqR2i2Kx5SpfsPoZFyAKdeaCq10nBNaf2629G-=s120-c-rp-mo-ba12-br100","rating":4,"date":"2025-10-16","text":"Good but very expensive compared to other Dealership that I dealt with prior to move to West Burlington, Iowa. My extended warranty cannot cover my regular services (oil and tire rotation) it used to. What's funny, we don't have any other places nearby 🤣🤣🤣","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNIbjV1SFV3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICHn5uHUw%7C%7C?hl=en","owner_reply":{"text":"Hello,\n\nWe appreciate your feedback. We would like to discuss your review further in regards to pricing. Please contact me at your earliest convenience.\n\nTerry Mertens\nGeneral Manager \nDeery Brothers\n(319) 752-6000","date":"2024-09-10"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2psamJIQnhlbEZ1UkRWU1dYVmhZa3BxZVMxcE1GRRAB","author":"Ryan Morge","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK9ln-5SeztSORphfglXg7-ZlMedYoVU1BgWLXT0yMlZUU_5A=s120-c-rp-mo-br100","rating":5,"date":"2025-10-15","text":"Was able to work with Deery over the phone since I had to drive over 150 miles to get the car. All the paperwork was ready upon arrival and was out the door with the \"new to me\" car within 15 mins. The fastest/smoothest transaction I have ever had. Other dealerships should learn from them.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psamJIQnhlbEZ1UkRWU1dYVmhZa3BxZVMxcE1GRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOjljbHBxelFuRDVSWXVhYkpqeS1pMFE%7C%7C?hl=en","owner_reply":{"text":"We're glad our team could make your experience so efficient and seamless. We appreciate the feedback and wish you safe travels in your new car. Take care!","date":"2025-10-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ3bXBpak5REAE","author":"Delbert Stephens","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI-dyg5diR3COcSfQyfVBpULsbJw1KaJ40s7eoHwaPLyUZhvw=s120-c-rp-mo-br100","rating":5,"date":"2025-10-15","text":"They got the color. I want it with all the options and then explained how to do the set ups on the vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3bXBpak5REAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID7mpijNQ%7C%7C?hl=en","owner_reply":{"text":"We're glad we could meet your needs at Deery Brothers. Thank you for your review.","date":"2024-08-24"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tSMWQxVnVjbEpmYTJjeFdVdEplbEp3VTJwdVZYYxAB","author":"ryan eddington","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWibWlbqfjkricY2tmEgV9FjeVImGPnHVpNIsLUF2BSKBxYxBQ=s120-c-rp-mo-br100","rating":4,"date":"2025-10-12","text":"I found myself in a predicament as my ford ranger keeps burning up fuel pumps.  The age and mileage of the vehicle are enough that handling my daily routine is a bit of a stretch.  I decided it was time for a newer vehicle while i keep my ranger and hopefully fix it as a backup.  As it is, it is dead as a doornail.  I did some quick searches on line thinking the $20K zone was what I was prepared to do.  Deery Bros web site came up with a pretty good selection of compact cars which is what I was thinking about.  There was a corolla that had some previous damage which i could see in the carfax Deery published online.  Knowing this helped me in my final decision which was a new Nissan Sentra.  It was close enough in price to the corolla but there is a lot to be said for going new if you can, and the difference in price wasnt enough to point me toward the corolla.  Ivan was my sales rep and he was very helpful and accommodating through the whole process.  I took the powder white option for a test drive over night.   No complaints at all on the car, but I did see that there was an Aspen white version that was missing a couple of options compared to the powder white,  so i went with the aspen white, it was also about $1,500 less.  Again Ivan was very accommodating by giving me as much time as I wanted to compare and contrast.  The aspen white didnt have the $80 clear bumper cover that came with the powder white and I was hoping this could get ordered as a customer courtesy but this was not possible.  One thing that stuck in my mind when i bought my Ranger new was that they threw in keyless entry for free, small things like that stick in a customers memory.  Anyway, I decided to go with a down payment and finance the rest.  I was a little surprised at the final monthly payment amount, but I knew going in that I could pay against the principal to speed things up, and Ivan and the Finance director confirmed this.   My plan is to make some aggressive payments to knock back the  principal once the loan gets started and potentially refinance at Capital one if that makes sense to do.  After the purchase I noticed that Nissan of Galesburg had the same vehicles at somewhat lower prices.  If my timeline was not so tight I might have considered them as an option.   Overall this experience was painless compared to any other car purchases for me in recent memory.   I would go with five stars but there are some unknowns such as CVT transmission performance long term and overall quality of the vehicle, + whether I find the financing varies wildly from the norm.  As I mentioned I was pressed to make a deal so I started with what it is and know that I have some options to reduce any payment pain as needed.\n\nThank you,","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSMWQxVnVjbEpmYTJjeFdVdEplbEp3VTJwdVZYYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkR1d1VuclJfa2cxWUtJelJwU2puVXc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Ryan, for sharing your experience and for the thoughtful feedback. We're glad to hear that Ivan was helpful throughout your car-buying journey and that you found a vehicle that suits your needs. We appreciate your insights on the process and understand your concerns regarding financing and vehicle performance. If you have any further questions or need assistance in the future, we're here to help.","date":"2025-10-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNBay03ZERnEAE","author":"Richard Housman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIVcQbB4G_vKjXswSTckolJpxLa8vpszkUoUj56mDU6hCad=s120-c-rp-mo-br100","rating":5,"date":"2025-10-10","text":"One of the least stressful and most pleasant experiences I’ve had acquiring a new vehicle.  Many thanks to Steve Donald and the Deery staff.  I look forward to continuing the journey with you!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNBay03ZERnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCAk-7dDg%7C%7C?hl=en","owner_reply":{"text":"We're glad to hear about your positive experience with our team. Thank you for choosing Deery Brothers. Wishing you enjoyable journeys in your new vehicle.","date":"2025-02-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUN3eHJ5UjlRRRAB","author":"Tami Mavrakis","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLMOxrKeotQvEDkZt0hWBIXaLvYuREerJLHEY0XqlJMIgc8fg=s120-c-rp-mo-br100","rating":5,"date":"2025-10-10","text":"I had a very positive experience. Everyone was helpful and service went right on time and quickly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUN3eHJ5UjlRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCwxryR9QE%7C%7C?hl=en","owner_reply":{"text":"We're grateful you found our service helpful and efficient. Thank you for choosing Deery Brothers.","date":"2025-03-18"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURqeXI2VmRBEAE","author":"Deb Perrott","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKF08-vKLGL6S9hi8F9dYcrwixa9uczdnbTD_PBydLN6n8bcQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-10-10","text":"Very courteous!! My vehicle was done in the time they said.  Very satisfied","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURqeXI2VmRBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDjyr6VdA%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback and are glad to hear you were satisfied. Take care.","date":"2024-05-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xGQ2VuRkZhWEkzYXpaMGNGTkNWMHByVEZSUVZsRRAB","author":"kimberly pyle","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKCNMHzUgFFeTii4CM3mskI_jlYfQzosG3lkw-6qmiZB26How=s120-c-rp-mo-br100","rating":5,"date":"2025-10-08","text":"I had a 10:30 appt, I got right in, was told about an hour for an oil change and tire rotation, they were spot on.  Prompt, friendly & accommodating.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xGQ2VuRkZhWEkzYXpaMGNGTkNWMHByVEZSUVZsRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOlFCenFFaXI3azZ0cFNCV0prTFRQVlE%7C%7C?hl=en","owner_reply":{"text":"Our team at Deery Brothers is pleased to hear about your smooth experience with the oil change and tire rotation. Thank you for sharing your thoughts.","date":"2025-10-08"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN6a3M3S0xBEAE","author":"Brendon Hamann","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWszq6g5FX-OD8Qdgu2NK8EooxlxLL5ArvwTt3EkhRp7drtvZc2=s120-c-rp-mo-br100","rating":2,"date":"2025-10-07","text":"Still didn’t fix the noise my car is presenting when they said it was fixed.  Then the price they quoted me on they charged me more then what the quote was.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN6a3M3S0xBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICzks7KLA%7C%7C?hl=en","owner_reply":{"text":"Brendon, \n\nWe appreciate you taking the time to share your feedback with us. I would like to speak with you about the condition of your vehicle after your recent appointment with our Service Team, as well as the price charged compared to what was quoted to you. At your earliest convenience, please give me a call so we may discuss this. \n\nSincerely, \n\nTerry Mertens\nGeneral Manager \nDeery Brothers\n(319) 752-6000","date":"2024-06-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25jM1ZuZGpiQzFCY1hwTVZ6STBZbXhqWmpGU2JuYxAB","author":"Victoria Tapscott","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJVgy26Y0EAi-UdvHnz3fPc4B5yGpT-FRL0k4x3bpFJwiasQQ=s120-c-rp-mo-br100","rating":1,"date":"2025-10-03","text":"Was told when purchased car the first oil change would be free. They said they do not honor that on used cars. They need to train their sales people better to make sure they are giving the correct information. Instead the lady was rude and they would not honor it. I will never use again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25jM1ZuZGpiQzFCY1hwTVZ6STBZbXhqWmpGU2JuYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOnc3VndjbC1BcXpMVzI0YmxjZjFSbnc%7C%7C?hl=en","owner_reply":{"text":"Victoria, I’m sorry to hear about your experience regarding the oil change and the service you received. We appreciate your feedback and understand how frustrating this situation must have been for you. We are committed to improving our training to ensure accurate information is provided. If you would like to discuss this further, please feel free to reach out to us via text or call.","date":"2025-10-04"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNfaEphNU13EAE","author":"Lisa “Lisa from Iowa” JENNISON","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLWO3QzpKvBXWLXYmYTLuLFONI53x7FcfGrJptA5UUzwPm_zg=s120-c-rp-mo-br100","rating":5,"date":"2025-10-03","text":"Later in the afternoon, valve problem on my tire - flat. Amanda and her professional crew got my car in and fixed it pronto! Under warranty - no charge! Thank you!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNfaEphNU13EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC_hJa5Mw%7C%7C?hl=en","owner_reply":{"text":"We're glad our team could assist with your tire issue under warranty. Wishing you safe travels ahead.","date":"2025-01-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURnXzlqOXZ3RRAB","author":"Janet Cook","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXIduuqU-CGCvNOP9Q5sjjjYJd_UbAkpe9PhJFXmukmcN-6FgY=s120-c-rp-mo-br100","rating":4,"date":"2025-10-03","text":"Great service and friendly staff. Go out of their way to be courteous and helpful","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURnXzlqOXZ3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDg_9j9vwE%7C%7C?hl=en","owner_reply":{"text":"We're glad you found the service and staff at Deery Brothers to your liking. Your feedback is very helpful for us. Take care!","date":"2025-02-28"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tsalIzRkdhWEpvYjNjeGR6aERVSGRpYzNCa1drRRAB","author":"mark ekhoff","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXVmrarAMTt7oLtG_gKuzZwihd8KuPKT1cTvsOcp7Hiojl69bg=s120-c-rp-mo-br100","rating":5,"date":"2025-10-02","text":"Today I took advantage of buying three tires and getting a four one free the service was awesome. Pricing was fantastic love going to dear West Burlington. I would recommend using their service to anyone out there looking for great pricing and great people!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsalIzRkdhWEpvYjNjeGR6aERVSGRpYzNCa1drRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkljR3FGaXJob3cxdzhDUHdic3BkWkE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Mark, for your wonderful feedback! We're glad you enjoyed our service and pricing, and we appreciate your recommendation to others.","date":"2025-10-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNIMnVTTlRBEAE","author":"Janis Davis","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK-beTDseHvwr9MfWIth9ReHbq_sgCUT7wSfwX-Ky9xP3iPDA=s120-c-rp-mo-br100","rating":5,"date":"2025-10-02","text":"This trip to Deery Brothers was for a recall repair. It took forever to get the part but once it got here they were very good about getting the job done quickly.  They were very professional and nice.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNIMnVTTlRBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICH2uSNTA%7C%7C?hl=en","owner_reply":{"text":"We're glad to hear our team efficiently handled the recall repair. Thank you for sharing your positive experience with Deery Brothers.","date":"2025-07-04"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURubHNlQ3dRRRAB","author":"Laurie Krebill","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ8sU_baORUZDOajBn6piX1AYiotTo_bSZ9jtd2caS9KHwWvg=s120-c-rp-mo-br100","rating":5,"date":"2025-10-02","text":"Wendy Miller was great to work with ! She made the process easy & answered all my questions -","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURubHNlQ3dRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDnlseCwQE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your kind words and are glad our team could assist you. Thank you for choosing Deery Brothers.","date":"2024-10-05"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21aRFZGWjJZbFJsUzFOUmFHbEZOR3B4YURGbFNVRRAB","author":"Ronald Burns","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIYj1RnouFe0yc7tIIlSQuiyByZI9vfFDdM-jE4-QuXzxiphg=s120-c-rp-mo-br100","rating":5,"date":"2025-09-30","text":"Oil change was great. They even washed my car. I've officially come back to Deery Brothers.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aRFZGWjJZbFJsUzFOUmFHbEZOR3B4YURGbFNVRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmZDVFZ2YlRlS1NRaGlFNGpxaDFlSUE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Ronald! We're glad you enjoyed your oil change and that your car got a wash too. We appreciate your loyalty to Deery Brothers!","date":"2025-10-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2psek4zb3RTRGhYTFVFeU16STNhSEJzU1dWc2VWRRAB","author":"Toylonda Paulette","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX8E-YqXRpvx6eEvNyjLGJrhnujtvaiIgcQA2mEuVmo_9CATZXc=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-09-28","text":"I wanted to take the time out to express my sincere thanks on the extraordinary, and professional services we received from Curtis Othe and Jerry Ackerman. These two are the Gold Stars of customer service. Curtis was detailed, honest, responsive, knowledgeable and extremely funny. Jerry, YOU KNOW YOUR BUSINESS, and it was a joy speaking with a fellow financial professional. Thank you, thank you, for meeting all unwritten expectations! You two need to be cloned. Thank you!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psek4zb3RTRGhYTFVFeU16STNhSEJzU1dWc2VWRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOjlzN3otSDhXLUEyMzI3aHBsSWVseVE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Toylonda, for your wonderful feedback! We're so glad to hear that Curtis and Jerry provided you with exceptional service and made your experience enjoyable. Your appreciation means a lot to us!","date":"2025-09-28"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2toTlJHVkVkVGRIZFc1RWExTllZVWx2U0ZFdGRWRRAB","author":"mike schneider","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLL8UIHXPeKqHKCnottUdd5qWjtVvdmLhhRvhLPi3wYwSPIxA=s120-c-rp-mo-br100","rating":4,"date":"2025-09-27","text":"The service department arranged to get our Highlander battery changed and the system checked the same day we had the problem. The regular appointment was over 2 weeks away. Time was imperative because we were from Missouri.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2toTlJHVkVkVGRIZFc1RWExTllZVWx2U0ZFdGRWRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkhNRGVEdTdHdW5Ea1NYYUlvSFEtdVE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Mike, for taking the time to share your experience; we're glad our service department could accommodate your needs quickly, especially with your travel from Missouri.","date":"2025-09-27"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21aTmNXNHplamx5TTI1TFFXTlVjV05xYUVvM1VuYxAB","author":"Alexis T","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKU5-GB2v6svtC8ddX8UeCHgCzkEuTT0IfEN44uxYJmCyaukQ=s120-c-rp-mo-br100","rating":5,"date":"2025-09-27","text":"First time at Deery Brothers for my Mazda servicing. There was an issue going on with my car and Jim was so helpful as well as everyone who worked on my car. He went above and beyond for me! Previous mechanic shops have been dishonest and difficult to work with. Definitely will be back for maintenance.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aTmNXNHplamx5TTI1TFFXTlVjV05xYUVvM1VuYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmZNcW4zejlyM25LQWNUcWNqaEo3Unc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Alexis, for sharing your experience! We're glad Jim and the team could assist you and that you felt well taken care of. We look forward to seeing you again for your maintenance needs!","date":"2025-09-27"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s0Mk9GVmxUM0pGY2xsWFJuRjBOblJwYnpFemJXYxAB","author":"Doug Workman","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXdVNMFjdido1zkzeGfApoU1GFQb7O4XYxWT2K2bxaHbjc7ga4=s120-c-rp-mo-br100","rating":1,"date":"2025-09-26","text":"This dealership is exorbitantly priced and the service manager is rude.\nGetting a battery replaced was nearly $500. The diagnostic check, which probably took 10-15 minutes, cost $160 alone. When I called the service manager to inquire how it could cost so much, the conversation ended when he told me he didn’t care if we ever brought our car back there and hung up on me. Completely unprofessional.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s0Mk9GVmxUM0pGY2xsWFJuRjBOblJwYnpFemJXYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOk42OFVlT3JFcllXRnF0NnRpbzEzbWc%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xWTFdGaFBkRkpoWDI5clpubHhhRmhNTTBkamMyYxAB","author":"Laurie Stokes-Woods","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJdgndNUKjkfvKmf4cRBKfes1OAZMurWFXLSuqISskpq_0MHQ=s120-c-rp-mo-ba12-br100","rating":1,"date":"2025-09-25","text":"My dad bought a new Camry from here in 2012. He has been the only owner. I called today to get copies of the records from when he purchased the vehicle. I know he paid for protective coating, but I am unable to prove it without the original records. The dealer does not have the records, as they say the records are too old. This seems like a big miss to me, but this is the case. It's really unfortunate as my dad has been placed in assisted living and we are trying to organize his records the best we can. If you have a parent that has bought from here, get the records immediately in your lock box. The dealer does not keep records past a certain date.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWTFdGaFBkRkpoWDI5clpubHhhRmhNTTBkamMyYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOlVLWFhPdFJhX29rZnlxaFhMM0djc2c%7C%7C?hl=en","owner_reply":{"text":"Laurie,\nPlease call me. I will certainly try to help. I am usure what records you are looking or for what reason you need records from 2012.\nTerry Mertens\n(319) 752-6000","date":"2025-09-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2toaGRtUjFUekZQWjBWYVpXWXdXR05pWW5saGFWRRAB","author":"Gwen Martin","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUQQF6oxTRBHw1SL-LCL3jya_XPOe9WwmXGogmkU_PdUH2Fxxwa=s120-c-rp-mo-br100","rating":5,"date":"2025-09-23","text":"Great","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2toaGRtUjFUekZQWjBWYVpXWXdXR05pWW5saGFWRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkhhdmR1TzFPZ0VaZWYwWGNiYnlhaVE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Gwen, we appreciate your positive feedback and support!","date":"2025-09-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2t4Rk5GcHhURTVvYUY4eVEwaGFiSE5QVVZCcE1FRRAB","author":"Scott L","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWY-Vpc2vHS1BkMe2evBnRCOqBk5hx7vPh0roiyhh1Z95c73RWo=s120-c-rp-mo-br100","rating":5,"date":"2025-09-22","text":"I’ve  bought quite a few vehicles over the years but dealing with Deery Brothers Ivan annd Scott was my best and most non-stressful vehicle purchase to date. I’m not sure who the gentleman was in finance that I worked with but he was super fantastic as well. The whole transaction from start to finish was great. Also, I love my new Tacoma.\nSomething to be said about working with a small town dealership where you are treated with respect and as a friend. Ty","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4Rk5GcHhURTVvYUY4eVEwaGFiSE5QVVZCcE1FRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkxFNFpxTE5oaF8yQ0habHNPUVBpMEE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Scott, for your wonderful feedback! We're glad to hear that your experience with Ivan and our finance team was so positive and that you love your new Tacoma. We appreciate your support for our small-town dealership and look forward to serving you again!","date":"2025-09-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT20xRVN6UmlZWGhOWDJ4UlIwaENNRFJKUzI0NFZGRRAB","author":"Edward Luton Luton","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJprI75CsKjyWsNC7tSwSOW61L8BfaF5iCpbLJtm2h6QkYG8A=s120-c-rp-mo-br100","rating":3,"date":"2025-09-22","text":"Good.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xRVN6UmlZWGhOWDJ4UlIwaENNRFJKUzI0NFZGRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOm1ESzRiYXhNX2xRR0hCMDRJS244VFE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback, Edward; we're glad to hear you had a good experience, and if there's anything more specific you'd like to share or if you need assistance, feel free to reach out via text or call.","date":"2025-09-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xNeFFsSm5kMnM1Y0hSWGJHOVRiV1IyU21Wak1VRRAB","author":"Emily Lunsman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK5LXxo_8r7XPgpYI8yr86flQjV2rNk2IDQyDsh4YSn4mcLBQ=s120-c-rp-mo-br100","rating":4,"date":"2025-09-21","text":"I really appreciate the printout of repairs and maintenance that are coming up for my car, as well as their respective costs and the service worker who explained it to me. He took the time to answer all of my questions and concerns. It’ll really help me prepare for those needs in the coming months and years. Thanks!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xNeFFsSm5kMnM1Y0hSWGJHOVRiV1IyU21Wak1VRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOlMxQlJnd2s5cHRXbG9TbWR2SmVjMUE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Emily! We're glad to hear that you found the printout helpful and that our service worker took the time to address your questions. Your feedback means a lot to us!","date":"2025-09-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNQbWJ5dkdBEAE","author":"Carrie Havlik","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJaLaGhPZ7iFqvbDisLOTH5lVqwR2A50fEn8_ePA1ZtWzNPaQ=s120-c-rp-mo-br100","rating":5,"date":"2025-09-21","text":"Had oil change. Completed in timely manner. Good communication. No complaints.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNQbWJ5dkdBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICPmbyvGA%7C%7C?hl=en","owner_reply":{"text":"Thank you for choosing Deery Brothers. We're glad you had a smooth experience with your oil change and communication. Wishing you well!","date":"2024-11-26"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURUc05qRjNRRRAB","author":"Pamela Nesbitt","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKCunwT3bellHCsqdankJl3Pwe_G12TF1WG_uN4eFThE2KYEg=s120-c-rp-mo-br100","rating":5,"date":"2025-09-21","text":"I was very pleased with your work!! Thank you so much","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURUc05qRjNRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDTsNjF3QE%7C%7C?hl=en","owner_reply":{"text":"We’re happy to hear it. Thank you for the kind words about Deery Brothers.","date":"2024-05-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2t4RE5YSnphVXRUZEdwNGQwSXliRFJRUzBoTGQzYxAB","author":"Anne Kemerling","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX52dCAYCVPLpKlQ4JvzFZowMTG1k10yVGdcXk33uGMBC2IfmIe=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-09-19","text":"Fair price, courteous, responsive staff and a nice environment.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4RE5YSnphVXRUZEdwNGQwSXliRFJRUzBoTGQzYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkxDNXJzaUtTdGp4d0IybDRQS0hLd3c%7C%7C?hl=en","owner_reply":{"text":"Thank you, Anne, for your kind words about our fair pricing, courteous staff, and pleasant atmosphere; we appreciate your support!","date":"2025-09-19"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pZdFZHbEpRM2wyU1V4a1dFOVdTVGMzUkdKUlVHYxAB","author":"Larry Ide","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKmbgBQZPGJ8hxOr-RT-1Lh91FOEbeUxBxcibjvLMAZaG4taw=s120-c-rp-mo-br100","rating":5,"date":"2025-09-19","text":"Very pleasant buying experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pZdFZHbEpRM2wyU1V4a1dFOVdTVGMzUkdKUlVHYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOjYtVGlJQ3l2SUxkWE9WSTc3RGJRUGc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Larry, for your kind words; we're so glad you had a pleasant buying experience!","date":"2025-09-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNnX0s3ZEFnEAE","author":"Kevin Helmick","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIuEh0gaV3HtsdTLBF5w4W8kQ9eZwXLfOwGMgQX6lJL2Oi_6Q=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-09-19","text":"I got in and out in great time. Plus the wait was pleasent in their waiting area.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnX0s3ZEFnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICg_K7dAg%7C%7C?hl=en","owner_reply":{"text":"We’re glad to hear you had a smooth experience and enjoyed our waiting area. Thank you for choosing Deery Brothers.","date":"2018-09-07"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xOUVRVaGxPSE5zYkVkTVNVSjRhRkZxU1dGalZuYxAB","author":"Scott Edholm","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKR-i7hqyKKeADXD8tO0vVOVWzsKpHXqOw6PuPgHwLxzQPmpg=s120-c-rp-mo-br100","rating":5,"date":"2025-09-19","text":"Brandon was cool a good kid","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOUVRVaGxPSE5zYkVkTVNVSjRhRkZxU1dGalZuYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOlNQTUhlOHNsbEdMSUJ4aFFqSWFjVnc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Scott, for your kind words about Brandon; we appreciate your feedback and are glad to hear you had a positive experience!","date":"2025-09-19"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tRNFRVWXlPRFprTjBSRVMyMHhUbFJOUWxBMVJHYxAB","author":"Z G","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUSyn4CRW7JhibYGB8u7j_Rkv_J00GBPpIi8J3Pg1hzFZ1wV3uq=s120-c-rp-mo-ba12-br100","rating":1,"date":"2025-09-18","text":"Service there is terrible! Can’t never get ahold of anyone. Plus when we got our vehicle back it had sticky stuff all over console and dirt. Also when they took stuff apart it was put back right. Smelled like fish inside! They can never just get you right in, they need more technicians!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tRNFRVWXlPRFprTjBSRVMyMHhUbFJOUWxBMVJHYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkQ4TUYyODZkN0RES20xTlRNQlA1RGc%7C%7C?hl=en","owner_reply":{"text":"Z, I’m truly sorry to hear about your experience and the issues you faced with the service. Your concerns about communication and the condition of your vehicle are valid, and I understand how frustrating that must have been. We appreciate your feedback and are committed to improving. Please feel free to reach out via text or call for further assistance.","date":"2025-09-18"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUMzamF5Z3BRRRAB","author":"K Pugliese","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLGo7xWpjeNOKNuvFI3DE0q1QS-E6PjBP91U_CJdPyepMqqew=s120-c-rp-mo-br100","rating":5,"date":"2025-09-18","text":"Wendy was a great representative for both your company as well as your products.\nShe was very knowledgeable about each car I was interested in. I enjoyed working with Wendy as well as the rest of your staff.\nAs pleasant an experience as you can have while making a major purchase.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMzamF5Z3BRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC3jaygpQE%7C%7C?hl=en","owner_reply":{"text":"We're glad to hear you had such a pleasant experience with our team at Deery Brothers. Thank you for your kind words and trust in us during your car purchase.","date":"2024-11-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tsc1kySkVPVEF6WnpKbVdVaHRkR2xTTVRaTVJuYxAB","author":"Mat Krenisky","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLv1LzpGM4pLSVe-4jsRumxMwmwMJuLcfDGdY4Ae6n6t7nb9A=s120-c-rp-mo-br100","rating":2,"date":"2025-09-16","text":"Overall a poor experience with the service department. 97 dollars for an oil change to find out an AC Delco filter was installed on a Toyota. When you go to a dealership and pay a premium they should go OEM filters. I did notice it instantly and went and had a discussion with the parts manager. Yes it’s compatible with my engine, but the problem is there was no communication between me and the dealer regarding the fact an oem filter wouldn’t be used till after. Won’t be coming back.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsc1kySkVPVEF6WnpKbVdVaHRkR2xTTVRaTVJuYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOklsY2JEOTAzZzJmWUhtdGlSMTZMRnc%7C%7C?hl=en","owner_reply":{"text":"Mat, I appreciate you taking the time to share your experience, and I'm truly sorry to hear about the issues you faced with the service department. It's important to us that our customers receive the highest quality service, and I understand your concerns regarding the use of OEM filters and communication. Your feedback is invaluable, and I encourage you to reach out via text or call for further assistance.","date":"2025-09-17"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pCQ05sWk9lbGxhV1ZCSlRYWXlOM0UzZEhjeVdYYxAB","author":"TL Osborne","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUp-LvudGQJJm1o4V3_2xLKEpHLWqnsih_paW9jodLKPIY443PVvQ=s120-c-rp-mo-br100","rating":5,"date":"2025-09-14","text":"Price was reasonable. Waiting area was comfortable.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCQ05sWk9lbGxhV1ZCSlRYWXlOM0UzZEhjeVdYYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOjBCNlZOellaWVBJTXYyN3E3dHcyWXc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Tl, for your kind words about our reasonable prices and comfortable waiting area; we appreciate your feedback!","date":"2025-09-14"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN6MDRDNU13EAE","author":"Jennifer Heald","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLnW3qy8UpjOA2oGd9T1K5wleeziUWCYOCMK3GSSwzL0rivJA=s120-c-rp-mo-br100","rating":5,"date":"2025-09-12","text":"The staff is friendly and helpful. The Service Department does a good job with repairs.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN6MDRDNU13EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICz04C5Mw%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words. We're glad to hear about your positive experience with our service department at Deery Brothers.","date":"2024-06-04"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25oWE9ISnRkell3YzNwSFoyOU1hRUpPTUhsTk4yYxAB","author":"Roberta Moore","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLopvHsx6jCUAUplLWVRfNu8LPyLb_f8ZS3moTGfPHbnWxB2w=s120-c-rp-mo-br100","rating":5,"date":"2025-09-11","text":"Colton was wonderful! Very nice experience!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25oWE9ISnRkell3YzNwSFoyOU1hRUpPTUhsTk4yYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOnhXOHJtdzYwc3pHZ29MaEJOMHlNN2c%7C%7C?hl=en","owner_reply":{"text":"Thank you, Roberta! We're so glad to hear you had a wonderful experience with Colton. Your feedback means a lot to us!","date":"2025-09-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN2aFl5dkV3EAE","author":"Dawn Taylor","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVLhu2e0PCRkHIVgeRQ3NCgKqdI8guG5oNJEKhMIcJY1Tc4Ca3N=s120-c-rp-mo-br100","rating":5,"date":"2025-09-11","text":"Very good, honest & nice! Through and clean","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN2aFl5dkV3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICvhYyvEw%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great feedback. We appreciate you choosing Deery Brothers.","date":"2024-12-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNReDhmekpBEAE","author":"Sue Ferrell","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL_VuWbl_o9boOYzW3FLLSuJrWa1akx3i5i9bFNA4EWG7VNYQ=s120-c-rp-mo-br100","rating":5,"date":"2025-09-11","text":"Quick, professional, and friendly","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNReDhmekpBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCQx8fzJA%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words. We appreciate it and hope all is well with you.","date":"2025-03-07"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pGU2JWOHdabVUzYldSdmNFRkdVbkYzZG5wWk4zYxAB","author":"Alexi Licata","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocICnf99JQOZAtvsePrJLNsYGVBH8Qu6FyKmN1qba7oZpblEMw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-09-10","text":"Did a Great job fixing the recall on my car and we’re very kind and friendly:)","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGU2JWOHdabVUzYldSdmNFRkdVbkYzZG5wWk4zYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOjFSbV8wZmU3bWRvcEFGUnF3dnpZN3c%7C%7C?hl=en","owner_reply":{"text":"Thanks for letting us know. We're glad our team made a positive impact on your recall experience at Deery Brothers.","date":"2025-09-11"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21OTFdsRlZlSEY2TnpaZk4yTXlRMGhaY3pOQllXYxAB","author":"Carla Miller","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJoY23aXo1ztKaPevyJ9rzM1iFY6Siu2gbeDUL6nNflXYB9yQ=s120-c-rp-mo-br100","rating":5,"date":"2025-09-08","text":"I picked up my vehicle after getting some body work done.   It looks amazing and you can't even tell anything happened.   They kept me informed through text about the status of my vehicle repair and everyone that I talked to there was very nice and courteous.   I have taken another vehicle there and wouldn't go anywhere else.   I am very pleased with their work and will definitely recommend them!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21OTFdsRlZlSEY2TnpaZk4yTXlRMGhaY3pOQllXYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmNLWlFVeHF6NzZfN2MyQ0hZczNBYWc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Carla, for your fantastic feedback! We're delighted to hear that your vehicle looks amazing and that our team kept you informed throughout the process. Your recommendation means a lot to us, and we appreciate your continued trust in our services!","date":"2025-09-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25relFXTXlWVlYyVlVoRVYxQjZSMEpmUWpRNVUzYxAB","author":"Donna Buss","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIjPEorRxhafJCq1UiErX7qQFWuHl-EUhZRtmN7sY8P5Mh1ug=s120-c-rp-mo-br100","rating":5,"date":"2025-09-08","text":"Fairly routine. Would have liked to have had them reset the clock time since they did warranty work on battery.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25relFXTXlWVlYyVlVoRVYxQjZSMEpmUWpRNVUzYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOnkzQWMyVVV2VUhEV1B6R0JfQjQ5U3c%7C%7C?hl=en","owner_reply":{"text":"Thank you, Donna, for your feedback; I appreciate your input and will pass along your suggestion about resetting the clock time.","date":"2025-09-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT205VVNYVlVXV2xuUnpOSVdVdHVVRFJEU1ZvemNIYxAB","author":"Judy Mears","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLKYUhMFTVPbjzl9Z1EHuqvR8EcQcAZfI5a8HrJ4wP1fHds8Q=s120-c-rp-mo-br100","rating":5,"date":"2025-09-03","text":"Can’t say enough good things about the help we have had at Deery Brothers! So grateful for Brad Deery and Craig Beck! Finding us dependable used cars for my daughters! Purchasing cars can be so stressful but Craig  was always available when we needed him and made the process much less stressful!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205VVNYVlVXV2xuUnpOSVdVdHVVRFJEU1ZvemNIYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOm9USXVUWWlnRzNIWUtuUDRDSVozcHc%7C%7C?hl=en","owner_reply":{"text":"We're pleased to hear that our team made your car-buying experience smoother. We appreciate your kind words and are proud to have helped find reliable cars for your daughters. Thank you for choosing Deery Brothers!","date":"2025-09-03"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s4eldHdzFZVEZXY2toUlNEVkJRMjF6UkVveGVVRRAB","author":"Robert Herbst","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIcHvrgY02nSfw7yQlsUtEavam0kgCmim2hQ50CQ1FCIy12jQ=s120-c-rp-mo-br100","rating":4,"date":"2025-09-03","text":"First visit since moving back to Burlington. OK for now. People were friendly and easy to work with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s4eldHdzFZVEZXY2toUlNEVkJRMjF6UkVveGVVRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOk8zWGw1YTFWckhRSDVBQ21zREoxeUE%7C%7C?hl=en","owner_reply":{"text":"We're pleased to hear you found our team easy to work with. Feel free to reach out if you need anything as you're getting settled in Burlington again.","date":"2025-09-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN6dVBET0lREAE","author":"Betsy Eaton","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW8yHu5pAuGbXkZb0TVIgXJA9sF3ccMXSi5pNgn7iDXabN1RX8=s120-c-rp-mo-br100","rating":5,"date":"2025-09-03","text":"Our question was answered in a timely manner and we were  CC satisfied! Thank you so much!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN6dVBET0lREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICzuPDOIQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words. We're pleased to know our team could assist you promptly.","date":"2024-05-30"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2w5M1oxWjNYMDEwTm5odGRXUlhVWGhVVm5WWVlVRRAB","author":"Teresa Youngquist","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKgIAW1TCQWFvTRNi707ElN5h_Q8R91WHyxTXXSGxKC3-c6Tw=s120-c-rp-mo-br100","rating":5,"date":"2025-09-01","text":"They performed the recall service that was needed. They would have liked to also do 7 other things to my vehicle for $715, which I declined. I'll discuss those things with my mechanic.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5M1oxWjNYMDEwTm5odGRXUlhVWGhVVm5WWVlVRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOl93Z1Z3X010NnhtdWRXUXhUVnVYYUE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Teresa, for your feedback! We're glad to have met your recall service needs, and we appreciate your decision to prioritize what works best for you. If you have any questions in the future, feel free to reach out.","date":"2025-09-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21kTFYzWmhaM0V3VG5GUU4yNVdkMnBEWDFWVFkzYxAB","author":"Kelly Wills","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIqnkJgadgAmvymtjEPslpa4_StCzP126ukKWW0vtvT__YfcA=s120-c-rp-mo-br100","rating":5,"date":"2025-09-01","text":"Colton was awesome to work with and took the time to show me the bells and whistles of my new hybrid SUV.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kTFYzWmhaM0V3VG5GUU4yNVdkMnBEWDFWVFkzYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmdLV3ZhZ3EwTnFQN25Wd2pDX1VTY3c%7C%7C?hl=en","owner_reply":{"text":"We're pleased our team provided a great experience with your hybrid SUV. Thank you for the kind words about Deery Brothers.","date":"2025-09-01"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURwdElxMVhBEAE","author":"Tim Heiniger","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL_uQPf99fjPx2_n8ySM9GElAG2d8blBJ4R5oW_rsQDkwhPaw=s120-c-rp-mo-br100","rating":5,"date":"2025-08-29","text":"Thanks for the great service!!\nAlways fast and friendly!!\nThanks Jake and Justin!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwdElxMVhBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDptIq1XA%7C%7C?hl=en","owner_reply":{"text":"We appreciate your kind words about our team at Deery Brothers. We're glad you had a positive experience with the service.","date":"2025-06-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tacFlXdFhYMEp0ZDNRMVZYVTFUa2RzUWtaTWJGRRAB","author":"Chris Apgar","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLl1Sj5_k7NYJ77AhvkhwsokA9QRPLfdSrCqu475GlS-gAnOQ=s120-c-rp-mo-br100","rating":3,"date":"2025-08-27","text":"The car runs great thank you. The brake pedal feels a little soft but the car stops. My key wasn’t in perfect condition but it didn’t fall apart in my hand when I start the car when I gave it to you.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tacFlXdFhYMEp0ZDNRMVZYVTFUa2RzUWtaTWJGRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkZpYWtXX0Jtd3Q1VXU1TkdsQkZMbFE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback, Chris. We're glad to hear the car is running great overall. We understand your concerns about the soft brake pedal and the condition of the key, and we appreciate you bringing this to our attention. If you need further assistance or have any more questions, please feel free to reach out via text or call.","date":"2025-08-28"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21KTFdWTkhZbVpPTFRaUGJqUkJUMnh4WWs4eVpHYxAB","author":"Monte Jo Clark","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJRLd7UX4rH6pnDHl8XDLlfdITH9wFmMMeHlaMIOactZ1D0Mg=s120-c-rp-mo-br100","rating":5,"date":"2025-08-26","text":"Stranded after hours while traveling through. Had our vehicle towed to Deery Bros and experienced top notch service! Huge shout out to Brad for juggling things in the service department and squeezing us into a full schedule, and to Jake for working tirelessly ALL DAY to get us up and running and back on the road! Five stars is not a high enough rating!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KTFdWTkhZbVpPTFRaUGJqUkJUMnh4WWs4eVpHYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmJLWVNHYmZOLTZPbjRBT2xxYk8yZGc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Monte, for your amazing review! We're glad to hear that Brad and Jake provided you with top-notch service and got you back on the road. Your kind words mean a lot to us!","date":"2025-08-27"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tKQldtMWpaSEJFWDFkMk5GRmhOMmxwZHpSdFZtYxAB","author":"Cory German","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKb9JvZ8nR9ZDPHCu6cPpHplN7HJ0H5x3rmv9QcUrBnlc_UMg=s120-c-rp-mo-br100","rating":1,"date":"2025-08-24","text":"Had someone close to me buy a used car from them and it broke down less than 24 hours after getting it off the lot! The car only had 20k miles on it. This was just one instance I've seen from them, among other from years ago. This is why I always choose to go anywhere else other than here.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKQldtMWpaSEJFWDFkMk5GRmhOMmxwZHpSdFZtYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkJBWm1jZHBEX1d2NFFhN2lpdzRtVmc%7C%7C?hl=en","owner_reply":{"text":"Cory, The party you are referring to must have had their issue resolved as they not only removed their reviews they also did not return any phone calls or text messages the dealership had left for them to see if we could resolve their issue.  Is this review of our dealership for a third party still relevant?  We would kindly ask for you to leave a review of our team based on your personal experience so customers can get a clear picture of how we conduct business. Our 85 team members and their families rely on honest and fair reviews and ratings as it affects our livelihoods.  Please contact me if you have any questions.\nTerry Mertens\nGeneral Manager\n(319) 752-6000","date":"2025-08-24"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21FMVNIRkhjamxLTkRsRVozbEdhR1l4TFVKalNtYxAB","author":"Alex Roy","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL73i0XG53tcClNydt5ID4Uc4rgq9pScQS-3CkoyMIcwY7ktg=s120-c-rp-mo-br100","rating":5,"date":"2025-08-23","text":"A seamless experience! Price was good, no hidden dealer fees. The communication was top notch over text and email, very easy and pleasant to work with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21FMVNIRkhjamxLTkRsRVozbEdhR1l4TFVKalNtYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmE1SHFHcjlKNDlEZ3lGaGYxLUJjSmc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Alex, for your wonderful feedback! We're glad to hear you had a seamless experience and appreciated our communication. Your satisfaction means a lot to us!","date":"2025-08-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pCcGVrMUNVVXRxY1dzNVFVTmpha1JxUkVVMVVsRRAB","author":"Judy Leu","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKK6-5eWdP-HNZow7rxrjOsu7I5pTeLG-QewokA8WCuY2Nu-g=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-08-23","text":"I needed help with the information screen, too technical for me. I'm not a regular customer but they took the time to fix/ change/and educate me. They are wonderful.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCcGVrMUNVVXRxY1dzNVFVTmpha1JxUkVVMVVsRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOjBpek1CUUtqcWs5QUNjakRqREU1UlE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Judy, for your kind words! We're glad our team could assist you and help you feel more comfortable. Your appreciation means a lot to us!","date":"2025-08-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURQc3Q3OXdBRRAB","author":"Larry Richmond","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLa4RDxS-kgQV4Sz4nlf5lglUF-XSEJ4R5b9rpjcAg4BZTNcg=s120-c-rp-mo-br100","rating":1,"date":"2025-08-21","text":"They did terrible. didn't get the problem resolved I took a vacation day to get it repaired because he said they needed time was there about 3 hours and was told they thought they had the issue fixed. Said that if it did it again to call back it was probably a module that they needed to  change. Well the same code came back up again Saturday so I called him up I believe he is the service manager Jake told him that I can't be dropped off by your courtesy van because of where I work that he needs to work with me this time I get off work at 4pm and said I could be there by 4:15 he said they couldn't get it done in that amount of time that it would take multiple days but got me in touch with the lady that schedules the appointments I ask her to schedule me multiple appointments in a row and if they got the issue resolved I could cancel the rest of them and  he told her not to do that for me and she had already refused to do that for me thats why I had her contact him again truck is a 2024  and still under warranty so I personally think his and her attitude is terrible if problem not resolved soon I will get a hold of the manufacturer and see what they think about the situation.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURQc3Q3OXdBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDPst79wAE%7C%7C?hl=en","owner_reply":{"text":"Hello Larry,\n\nWe take your feedback seriously. We would like to discuss your overall service experience and interaction with our team. Please contact me directly at your earliest convenience.\n\nBest,\n\nTerry Mertens\nGeneral Manager\nDeery Brothers\n(319) 752-6000\n","date":"2024-11-30"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xSV1VXNTFZMHN5Y210WFpVWnllV3BFTW5jdFFXYxAB","author":"Susan Haynes","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUPncHM-ZYT5vCrfok4yQvwFnCWrSw7Vz7wfeMo-lVWkAORE5E=s120-c-rp-mo-br100","rating":1,"date":"2025-08-18","text":"The most horrible experience ever in car repair. I went to purchase a tire to match a tire that was replaced from an accident.  I’m new to the community and the dealership, and apparently it came with a complementary car wash after the service, however, my car had just been painted due to an accident.  When I ask them if they washed my car, they told me it was my fault because I should’ve asked them if they washed the car. I had already told the clerk that I had just had the car repaired From the accident, that’s why I was there getting a tire.I would’ve thought she would’ve asked about a paint job.  I’m just upset because three grown men stood there and told me it was all my fault.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xSV1VXNTFZMHN5Y210WFpVWnllV3BFTW5jdFFXYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOlRWUW51Y0sycmtXZUZyeWpEMnctQWc%7C%7C?hl=en","owner_reply":{"text":"I'm sorry to hear about your experience, Susan. It's understandable to feel frustrated when expectations aren't met, especially after a recent accident. We appreciate your feedback and will use it to improve our communication with customers. If you’d like to discuss this further, please feel free to reach out via text or call.","date":"2025-08-18"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xSaVJXcExTV3hTWnpGRWIzaDNYMWR3WVRoMFVrRRAB","author":"Tammy Sierra","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV7k9wuSXn-ej6WSWUAZUYfmww--7K3sSC684Env_zZ4oWS5oMYIg=s120-c-rp-mo-br100","rating":4,"date":"2025-08-16","text":"The service department was great, very informative and work well done. My technician was awesome! Thanks Jim .\nMy warranty through Deery covered everything. The only issue I had was with the shipping of the parts needed. My vehicle was there 1 month","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xSaVJXcExTV3hTWnpGRWIzaDNYMWR3WVRoMFVrRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOlRiRWpLSWxSZzFEb3h3X1dwYTh0UkE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Tammy, for your feedback! We're glad to hear the service department and Jim provided great support, and we appreciate your patience regarding the shipping delays.","date":"2025-08-16"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2w5d1pHUmxYekZaYldSa1ZDMDNjaloxU1doNk4xRRAB","author":"Shlhbsn","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUEpEc4ilyyA7wUPv7_3B49TJuAbyjGoU6VOpvaxm8eZKDnYnMFdw=s120-c-rp-mo-br100","rating":5,"date":"2025-08-16","text":"Excellent service!! Everyone was really nice that we spoke to. They went above and beyond. It took about 3 months to get the service done but it wasn't imperative. I wanted to give the service advisor a review but I couldn't find the site. Very pleased with everything though.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5d1pHUmxYekZaYldSa1ZDMDNjaloxU1doNk4xRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOl9wZGRlXzFZbWRkVC03cjZ1SWh6N1E%7C%7C?hl=en","owner_reply":{"text":"Thank you, Shlhbsn, for your kind words! We're glad to hear that our team provided excellent service and went above and beyond for you. We appreciate your patience during the process and are happy that you're pleased with everything.","date":"2025-08-17"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21jMVRqZFpUVFZSVlRRMWR6YzNlVkpYT0hGMmMyYxAB","author":"Michael Hine","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLlQhf0batDqJcABNh91sqNhHEWNp5dv4yxDCX3vfWz1uTstg=s120-c-rp-mo-br100","rating":4,"date":"2025-08-16","text":"First time back ina while and Jim did a great job explaining everything. I know we all hate dealership service but was better experience than expected.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21jMVRqZFpUVFZSVlRRMWR6YzNlVkpYT0hGMmMyYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmc1TjdZTTVRVTQ1dzc3eVJXOHF2c2c%7C%7C?hl=en","owner_reply":{"text":"Thank you, Michael, for your feedback! We're glad to hear that Jim provided a great experience and that it exceeded your expectations. Looking forward to seeing you again!","date":"2025-08-16"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2padGFXUnhkbVE0WTBveWEySmtNV2RhV25Gb2JGRRAB","author":"Connie Taylor","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVjIPPJDF85JeV_ff-rp4u4S-JqfZml6MuS5LE0lFOAGr5hhWn3=s120-c-rp-mo-br100","rating":5,"date":"2025-08-14","text":"Anytime I have done business with Deery Brothers they have always been very friendly, respectful and very helpful. Great bunch of guys and gals. Thank you! Greatly appreciate you all.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2padGFXUnhkbVE0WTBveWEySmtNV2RhV25Gb2JGRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOjZtaWRxdmQ4Y0oya2JkMWdaWnFobFE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Connie! We're glad to hear you've had such positive experiences with our team. Your appreciation means a lot to us!","date":"2025-08-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2psWGJ6WlFUMFpmUm0xTlZGZHZjRmhQTVRodlIyYxAB","author":"Taran G.","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU5GqE3_nozvYzB4syNm5FR5_w091LXs3nMiNuY3QygezYzvGmfHQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-08-14","text":"Purchased a vehicle from Colton and he was great! Zero complaints about the entire process. Would highly recommend!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psWGJ6WlFUMFpmUm0xTlZGZHZjRmhQTVRodlIyYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOjlXbzZQT0ZfRm1NVFdvcFhPMThvR2c%7C%7C?hl=en","owner_reply":{"text":"Thank you, Taran! We're glad to hear that Colton made your vehicle purchase a great experience. We appreciate your recommendation!","date":"2025-08-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2toVlJYSjNkRXRzVG1aRk4wWmZWSEI2YmswMGNVRRAB","author":"Sandy Isaacs","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWucinzJKe0ohDSG1Y166_FAgV_Ah6t9vuo_ug4RcSeY3EfzhHzlw=s120-c-rp-mo-br100","rating":5,"date":"2025-08-14","text":"Great efficient service every time!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2toVlJYSjNkRXRzVG1aRk4wWmZWSEI2YmswMGNVRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkhVRXJ3dEtsTmZFN0ZfVHB6bk00cUE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Sandy, for your wonderful feedback! We're grateful for your support and glad to hear you're consistently satisfied with our service.","date":"2025-08-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNyMWZISE13EAE","author":"Jenell Schaeffer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK3N3zt85BXMz10dMV65Ng-ixTed4Gajn18eQPzW7ld5Nun=s120-c-rp-mo-br100","rating":5,"date":"2025-08-14","text":"Fast, informative, & experienced. Clean, coffee! & fun!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNyMWZISE13EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICr1fHHMw%7C%7C?hl=en","owner_reply":{"text":"Thanks for your kind words about Deery Brothers. Glad you enjoyed the visit!","date":"2024-07-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tsRVYzQjNUVzVGYWpaRFpGbEtXR0pUVGxOamNsRRAB","author":"Keith McCord","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV4OGT6fIyvY-9hDbhUUXeJ2e3Cp2HBV5mkwnXv7gfNx2JzX7wx=s120-c-rp-mo-br100","rating":5,"date":"2025-08-13","text":"Wonderful treatment.  Really go out of their way to make sure they accommodate your needs all at a fair price.  Excellent follow up during and after the deal.  Can't rate high enough.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsRVYzQjNUVzVGYWpaRFpGbEtXR0pUVGxOamNsRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOklEV3B3TW5FajZDZFlKWGJTTlNjclE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Keith, for your kind words and for recognizing our team's efforts to accommodate your needs; we truly appreciate your support!","date":"2025-08-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s5a2NIZzBXR2s1TmtJME1FMWZTREJFVFdObE5XYxAB","author":"Melissa Foss","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUXyejhtUAFL-YBN8N3pR7eDk-IqOSqjKAn3b--DuuWWLmE7H8=s120-c-rp-mo-br100","rating":1,"date":"2025-08-13","text":"They were supposed to change the oil at our 5,000 mile, but did not, they only rotated tires.\nWe also had a charger cord that was in the dash stolen! I would not recommend!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5a2NIZzBXR2s1TmtJME1FMWZTREJFVFdObE5XYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOk9kcHg0WGk5NkI0ME1fSDBETWNlNWc%7C%7C?hl=en","owner_reply":{"text":"Melissa, I’m sorry to hear about your experience with the oil change and the missing charger cord; I understand how frustrating this must be for you. As mentioned on our phone visit Toyota recommends a tire rotation every 5,000 miles and an oil change every 10,000 miles as they require a synthetic oil which retains it's viscosity longer, is better for the environment and makes your vehicle more efficient.  Regarding your phone charger if it is not in the glove box as we discussed please email us the receipt for a new charging cord and we will reimburse you.  Sorry for the poor communication and the inconvenience.\nTerry Mertens","date":"2025-08-13"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURRLThUOUFREAE","author":"Jorge Azize","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLDpVnbx79TBlIdecOZpew72JlzH5EWFDefHSGnYTVl6ixDhA=s120-c-rp-mo-br100","rating":5,"date":"2025-08-13","text":"Fast, reliable and super friendly staff!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURRLThUOUFREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDQ-8T9AQ%7C%7C?hl=en","owner_reply":{"text":"We appreciate your kind words about our team at Deery Brothers. Thank you for sharing your experience.","date":"2025-03-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21oQmRESmtURzVOVVRnNVZEbE5keTF5VVU1T01FRRAB","author":"Ascended Electronics","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWgGalZ4zD-IBByj4NfZHpZzU3wJwzqG-2GLfamFbXKnffWTULg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-08-10","text":"I bought us a running vehicle from here for $999 in 2025. My goals were met.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21oQmRESmtURzVOVVRnNVZEbE5keTF5VVU1T01FRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmhBdDJkTG5NUTg5VDlNdy1yUU5OMEE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Ascended! We're so glad to hear that you found the perfect vehicle and that your goals were met. Your satisfaction means a lot to us!","date":"2025-08-10"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s4NGFUQnRSbXBRYWtWc2QzSldUMUYwZHpWTVVXYxAB","author":"Jessica Bland","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJOvWj-yiy6i9Zkw2ypJLrF4oQRt4WmisuP7_Lvijq9GQrEAw=s120-c-rp-mo-br100","rating":5,"date":"2025-08-09","text":"I found our vehicle through Cars.com, started discussing things on Thursday evening and were able to drive away hassle free on Saturday.  Dealt with Scott, Jake, and Rayne due to starting online and finishing in store, and they were all very nice and accommodating. The only thing that would have made it better would be the old school complementary full tank of gas.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s4NGFUQnRSbXBRYWtWc2QzSldUMUYwZHpWTVVXYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOk84aTBtRmpQakVsd3JWT1F0dzVMUWc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Jessica, for sharing your experience! We're glad to hear that Scott, Jake, and Rayne provided you with great service and that you had a hassle-free experience. We appreciate your feedback and hope to see you again soon!","date":"2025-08-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xBMVJYQlRaV1JQWTFvMWJIQldOamxSYTFwSVVWRRAB","author":"Michael Mickelson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI289w2Azrm_xmYPiZxGN1Uz6qRff8Kl5OAEDsQOdyNm8MhHg=s120-c-rp-mo-br100","rating":1,"date":"2025-08-09","text":"People were friendly. Halfway home to the QC, engine light came on. I called the sales lady and was told to just schedule an appointment at a local dealer to get the issue fixed. REALLY?? Asked about a return policy and was told they don't have one. Well, neither do I!!!!!!\nI have not had anyone check on the status of my purchase.\nI will stay closer to home buy my next car, which will be within the next couple of years.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xBMVJYQlRaV1JQWTFvMWJIQldOamxSYTFwSVVWRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOlA1RXBTZWRPY1o1bHBWNjlRa1pIUVE%7C%7C?hl=en","owner_reply":{"text":"Michael, I appreciate you sharing your experience and I'm sorry to hear about the issues you've encountered with your vehicle and the lack of follow-up regarding your purchase. Your feedback is important to us, and I understand how frustrating this must be. Please feel free to reach out via text or call for further assistance so we can address your concerns more effectively. Your satisfaction matters, and we want to help.","date":"2025-08-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s5WlltaDFkV2RQTXpkdFJ5MWxTbFZVV0UwMVUwRRAB","author":"Arnold Fay","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJnQeRkYsKe8tK_Qi-GI7fY_bSg5a-0YdvNT9RqxRrL8nVBpZY=s120-c-rp-mo-br100","rating":5,"date":"2025-08-07","text":"The collision team at  Deery did exceptionally good work on my vehicle. Thank you and I will recommend them to anyone in need.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5WlltaDFkV2RQTXpkdFJ5MWxTbFZVV0UwMVUwRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOk9ZYmh1dWdPMzdtRy1lSlVUWE01U0E%7C%7C?hl=en","owner_reply":{"text":"Thank you, Arnold, for your kind words about our collision team; we're glad to hear you were satisfied with the work and appreciate your recommendations!","date":"2025-08-07"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xKWFFWazFhVTVpVTBJd1FsOUZPVWMwYUhKelRrRRAB","author":"lyndal colyer","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVBglANdSWFhpgkTTF_E-tT8Na5mvbT2PcfJTfg2wpuUYS6MIyJ=s120-c-rp-mo-br100","rating":5,"date":"2025-08-07","text":"Im glad they are nearby best deals and service they are honest and quick not to take up your time","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKWFFWazFhVTVpVTBJd1FsOUZPVWMwYUhKelRrRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOlJXQVk1aU5iU0IwQl9FOUc0aHJzTkE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Lyndal! We're grateful for your kind words about our deals and service; it's wonderful to hear that you appreciate our honesty and efficiency.","date":"2025-08-07"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s1clJtVnNSa1ZpZDA5TVduVjNYemM0Y0hCWGNFRRAB","author":"David Bentler","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJrFdEnRzf-WSGHN9REW-yLkgu-KPAidcufl5wiw0_O-muOvA=s120-c-rp-mo-br100","rating":5,"date":"2025-08-05","text":"They completed the job timely, and a nice waiting room!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1clJtVnNSa1ZpZDA5TVduVjNYemM0Y0hCWGNFRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOk5rRmVsRkVid09MWnV3Xzc4cHBXcEE%7C%7C?hl=en","owner_reply":{"text":"Thank you, David! We're glad you appreciated the timely service and the waiting room. Your feedback means a lot to us!","date":"2025-08-05"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNudlA3cV9BRRAB","author":"Rick Ehlts","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL97OdLOMNyxBwpXUduWV48OPjNxh0NcX0i5NEC-BWKcuHsPA=s120-c-rp-mo-br100","rating":5,"date":"2025-08-04","text":"Everything went as well as planed no problem. All the people involved were very courteous.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNudlA3cV9BRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICnvP7q_AE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your kind words. We're thrilled to hear you had a pleasant experience with our team at Deery Brothers.","date":"2024-09-24"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xsdVUzQXlSR3BUYWtoUVpIRlRUa1JXZFZCeFpFRRAB","author":"Adrian Szymonski","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKqr3oyU5aMSpeT9eOvLmMQsDg1G8OiYFnFYtGQtQk0Lx780g=s120-c-rp-mo-ba12-br100","rating":1,"date":"2025-08-02","text":"I’m reaching out regarding an issue with my 2015 Mazda 3 and the ongoing class action lawsuit involving the Mazda Connect Infotainment system, which ends today (August 1st). The issues covered by the lawsuit are the problems I'm experiencing.\n\nI scheduled an appointment with Deery back in mid-June, but the earliest availability was July 29th. On the morning of my appointment—just an hour before—I was told their technician had called out, and my appointment was delayed. I emphasized the urgency due to the class action deadline, and they managed to fit me in July 31st\n\nWhen I brought the car in, the technician pointed out a mark on the bottom left of my infotainment screen and claimed it was a “crack” that disqualified me from the repair. He insisted this “crack” was the cause of my system’s issues and said I would need a brand new $2,000 unit. This mark appeared about a month ago, seemingly out of nowhere, and has no connection to the problems I’m facing.\n\nNot convinced, I posted a photo of the screen on the Mazda subreddit. Dealership managers and technicians across the country quickly identified it as delamination—a known, common defect in Mazda screens. They informed me this is typically a $30-$50 part and a 1-hour fix, with no need for a full replacement. They also confirmed the assessment I received from Deery was incorrect.\n\nI called Deery twice on July 31st to relay these findings and spoke with two managers, Terry (12:25 PM) and Brad (4:14 PM). Both assured me they would investigate and call me back. As of this message, I haven’t heard anything, and with the class action closing today, I am out of time and options.\n\nI’m sharing this in hopes of connecting with someone who can address this situation before it’s too late. Ironically, I had expressed interest in purchasing a truck from Deery next month—but after this experience, it feels like I may have avoided a costly mistake.\n\nEdit after business response: It feels like you didn't read my review. I reached out twice yesterday and haven't heard anything, which is why I wrote this. I would like someone with answers to contact me because my reach outs have been unsuccessful.\n\nEdit number 2 on August 1st after Deery edited their review to the information on the lawsuit website: What I said in my review and what I have been saying over the phone to Brad is that I would like what is covered under the lawsuit as that should fix many of the issues I am experiencing and I don't feel that what the tech pointed out on the dispaly relates to the referenced lawsuit. The only time the display was mentioned was when your tech told me the \"crack\" was the cause of the issues, and a full replacement was warranted. I called the phone number on the website you are referencing this morning to make sure I understood and they also confirmed that the mark on the screen does not disqualify me from the referenced software update. They will be reaching out to you to clarify the misunderstanding.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsdVUzQXlSR3BUYWtoUVpIRlRUa1JXZFZCeFpFRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOlluU3AyRGpTakhQZHFTTkRWdVBxZEE%7C%7C?hl=en","owner_reply":{"text":"Adrian,   \nPlease see the following. Mazda will not pay for a repair on the screen. The class action lawsuit will only cover a software update.\nMazda Connect Infotainment System Settlement Program Limited Warranty Extension Customer Service Program CSPl 3 \nCoverage Terms \n( 1)\tLimited Warranty Extension\nPotential software updates or necessary connectivity master unit (CMU) repairs or replacements for a period of 24 months (with no mileage limitation) from either the expiration of the New Vehicle Limited Warranty, or from February 17, 2025 (court preliminary approval date), whichever is later. NOTE: This Warranty Extension is not a recall but Mazda Connect software updates upon request by the customer are allowed and if updated, make sure the system is operating properly after the update.\n(2)\tReimbursements for Out-of-Pocket Expenses: Mazda North American Operations does not process reimbursements for CSP13. Customers who received a class action notice can apply for reimbursement for any out-of-pocket expenses related to prior repairs per the terms and conditions at http:/ /www.MazdalnfotainmentSettlement.com\nNOTE: This CSP will only cover Mazda Connect concerns where a software update or the CMU is the repair. Non-covered items are, but not limited to, display screens, rear cameras (vehicles without Safety Recall 6023G), SD Cards and reader/ connectors, commander switches and Mazda Connect controls, wiring to and from the CMU (including harness connectors), Apple or Android Auto or any damage to the CMU or Mazda Connect system from outside influence. If the repair is a non-covered item please follow guidelines to review for any coverage under Warranty or following normal DSA guidelines. ","date":"2025-08-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2w5U1VXdE9jM2xwUVhsQ1N6STJTazQzTjNsTlRGRRAB","author":"Blake Ruther","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocImRzl-tskJy_PngCJhF-y2cuNcrhPCfnJzvbS9AFaPSDbAjw=s120-c-rp-mo-br100","rating":5,"date":"2025-08-02","text":"Another great experience at Deery brothers. Thanks for all the help","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5U1VXdE9jM2xwUVhsQ1N6STJTazQzTjNsTlRGRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOl9SUWtOc3lpQXlCSzI2Sk43N3lNTFE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Blake, for your kind words and for recognizing the team's efforts; we appreciate your continued support!","date":"2025-08-02"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s5SlpERmxUVWN6Vm5SaU1Va3piM1ZaTFVFMExVRRAB","author":"the lucky bomb","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVqQ97qZ9UqPNXHzj0L2cI30NLnKzQKFe0BXongWF3mKAJU1gsm=s120-c-rp-mo-br100","rating":1,"date":"2025-08-01","text":"Great place to go if you need to be lied too. Call to ask for all pricing. Got told $21,000. Well,  6 hours of driving and paper work later, show up with $22,500 and get told it won't cover my taxes. \"Well, I did not know what you were doing \" was reason give for increase. Fine whatever, well they head off, few min later they come back with a paper saying I need another $2000, and still the $1300 for taxes. And had the full to tell me \"we too late into the process to negotiate\"  they had not done anything,  nothing was sign. I had to do all work, and guess what I had to do another 6 hours of driving and paper work, and it costed me money to pay back loan after returning the money.  Buyer beware: do not trust Wendy there, she  either incompetent, or con artist.\n\nSo adding more since the owner reply. First of all yes I live in Burlington, My credit union does not,  it in Hannibal, mo. Second the price he said I was quote Is still under the loan amount I got that also under about $1600 of the first price change Wendy gave me(inperson) if the car came out to $23,000 or $23,500 and before  taxes I would of still brought that day  . Furthermore if I am calling about the price of the vehicle, which I could see the price  they would have listed when I found out they had vehicle. Why would I not be asking about the taxes?  You can see the price they advertise for vehicle before you find phone number.\n\nAlso to add on about the market value\nMy credit union does a review of vehicle and it history before I am allowed to get loan. So yeah they check market value too and they told me car was not even close to  worth the final price which I was given.\n\nLike to note that a lot of issue happen in person with Wendy, not over the phone. and the text I got before the meeting with Wendy were just appointment reminder( So I do not see how the texts are relevant to anything).\n\nOn other hand, the owner did actually reply instead of leaving a generics  automatic message. Maybe this whole situation could have been prevented if I was work with them. Instead of Wendy.\"\n\nalso adding after looking at more reviews, within last 3 months, lying, no discounts, bad communication, bad customer service seem to be repeating key words. Failure on my part for not doing more research should of never trusted them i guess","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5SlpERmxUVWN6Vm5SaU1Va3piM1ZaTFVFMExVRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOk9JZDFlTUczVnRiMUkzb3VZLUE0LUE%7C%7C?hl=en","owner_reply":{"text":"Mr. Cleary,\nYou live in Burlington which is not six hours away from West Burlington. We have recordings of phone conversations and records of text messages exchanged between you and the sales consultant.  No one priced the Subaru to you for $21,000. The prices we advertise do not include tax, title, license or any other fees because we do not know what state a customer will title a vehicle in and the fees will vary for every customer. The price you were quoted was $22,299 plus fees. It is unfortunate you were not able to get a loan for the full purchase price of the vehicle plus fees and you secured financing without getting clarification on what the state fees were going to add to the purchase price. Those circumstance does not determine the market price of a vehicle.","date":"2025-07-24"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pOVlFYUlNkVXRPTVRWMlJ6aGhVbVpxV1VkVlMxRRAB","author":"Leann Callahan","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIdLvIiCWOePjC9hccMLfJTVIwkBSr8mQYnZ2vSlSkPdcm2gQ=s120-c-rp-mo-br100","rating":5,"date":"2025-08-01","text":"Followed up with a problematic issue. Then the part took an extra amount of time to get to them.  They worked us into the shop in two days and took my husband home and picked him up. The shop employees were courteous and understanding with our frustrations with the issues.    Thanks to you all!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pOVlFYUlNkVXRPTVRWMlJ6aGhVbVpxV1VkVlMxRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOjNVQXRSdUtOMTV2RzhhUmZqWUdVS1E%7C%7C?hl=en","owner_reply":{"text":"Thank you, Leann, for sharing your experience and for your kind words about our team; we're glad we could assist you and your husband during this time.","date":"2025-08-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25OTU1IYzNkekpEYTE4elgwRlFiRmN3Tm01R1prRRAB","author":"Kenneth Venzke","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL4cuLFWUhN72e4wZYXJO2SJ0wzCxxLwshumayOr7m0nFV_UQ=s120-c-rp-mo-br100","rating":4,"date":"2025-08-01","text":"Clean place. Seemed professional","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25OTU1IYzNkekpEYTE4elgwRlFiRmN3Tm01R1prRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOnNMMHc3dzJDa18zX0FQbFcwNm5GZkE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Kenneth, for your kind words about our clean and professional environment; we appreciate your feedback!","date":"2025-08-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT213MFdHa3lNelk0YlV4U1lrTnVUVzR0WjNCVlMwRRAB","author":"Lani","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKi-ML4TvQx_QWCus1fZEU6eXNVVUGJaXlkC6WYCkJYozdBEg=s120-c-rp-mo-br100","rating":5,"date":"2025-07-31","text":"Used the website to choose a car, value a trade-in and set up an appointment to test drive the new car. My sales consultant, Rayne, was very helpful, friendly and patient while answering my many questions. It was an easy process.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT213MFdHa3lNelk0YlV4U1lrTnVUVzR0WjNCVlMwRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmw0WGkyMzY4bUxSYkNuTW4tZ3BVS0E%7C%7C?hl=en","owner_reply":{"text":"Thank you, Lani, for your wonderful feedback! We're glad to hear that Rayne provided you with such helpful and friendly service during your car buying experience. Enjoy your new car!","date":"2025-07-31"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tveVNuVkdVRTlMTVZCVmJtUTRWVTVrVlhGYU9GRRAB","author":"Carol Boller","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKqCjYmBoJ9o-uPhqopvxF5Q5csMcq478rCmTIVEMLIeb3hEA=s120-c-rp-mo-br100","rating":5,"date":"2025-07-29","text":"My husband and I drove over 1 hour to this Deery dealership. We came prepared to buy a new 2025 Nissan Kicks. We couldn’t ask for a better car buying experience! Steve and the finance manager took great care of us! Steve was very professional and knowledgeable. He went over the technology for the vehicle and answered our questions. Every car dealership should have a “Steve”. 😁","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tveVNuVkdVRTlMTVZCVmJtUTRWVTVrVlhGYU9GRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkoySnVGUE9LMVBVbmQ4VU5kVXFaOFE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Carol, for sharing your wonderful experience with us! We're glad Steve and the finance manager provided you with excellent service as you purchased your new Nissan Kicks. Your kind words mean a lot to us!","date":"2025-07-29"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2toM00wbHNkMmhsUjFOQ2RVdHVNMHBXWDNkQ2RYYxAB","author":"Salvation Army","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW4VYCb1vXjST815zogf4GNf2Xdwa1wu7Io-kw2TWnULKep6wo=s120-c-rp-mo-br100","rating":5,"date":"2025-07-29","text":"They all were wonderful and well educated","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2toM00wbHNkMmhsUjFOQ2RVdHVNMHBXWDNkQ2RYYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkh3M0lsd2hlR1NCdUtuM0pWX3dCdXc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Salvation, for your kind words about our wonderful team; we truly appreciate your feedback!","date":"2025-07-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQzNk03c29nRRAB","author":"Brenda Olson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLfIPDshN0675whDtZwmzE86raK5OqE1_8S9A8IHWlJ8FDl1A=s120-c-rp-mo-br100","rating":5,"date":"2025-07-28","text":"Everything went smoothly. I was in and out in a timely manner. Everyone that I spoke with was very courteous and professional. I would recommend Deery Brothers.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQzNk03c29nRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID36M7sogE%7C%7C?hl=en","owner_reply":{"text":"We're glad to hear you had a smooth experience. Our team appreciates your recommendation, and we look forward to serving you again.","date":"2024-11-12"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pSRWNIQXpRWFI2Wkd0Nk1taFBiblE0WHpReFdYYxAB","author":"Jeffrey Horn","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK7hZoHETLSMASHCaLpGVvrIHdHISp4s1Fr0Hxhf4gzgASlXA=s120-c-rp-mo-br100","rating":5,"date":"2025-07-26","text":"My truck was done on time with the work being done as we talked about,truck was washed and clean,very pleased","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSRWNIQXpRWFI2Wkd0Nk1taFBiblE0WHpReFdYYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOjREcHAzQXR6ZGt6MmhPbnQ4XzQxWXc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Jeffrey! We're glad to hear your truck was completed on time and met your expectations. We appreciate your kind words and look forward to serving you again!","date":"2025-07-26"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25vMk1qaGlSMWxIZEU1cmJGaHhTek5vUjBwemVYYxAB","author":"Jody Ramatowski","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUJrMBU0nrz8pXhcRBmkR2tlqZO3t5wIQ9VarNjkSL25bkuke_H=s120-c-rp-mo-br100","rating":5,"date":"2025-07-25","text":"This is our 4th vehicle from Derry Brothers in Burlington Iowa. Wendy Miller was our sales associate and she has sold us 3 of these cars. (She wasn't employed here for our 1 st Nissan) My husband only buys Nissan and he always drives the 30 miles to this dealership. When we arrived to look at Nissan's, Wendy was very busy and was already helping 2 other customers. She was happy to see us and she told us to go outside and look and she would come out as soon as she could. Wendy came out on the lot and she saw the Nissan Kicks that we were looking at and she went in and got them ready to be test driven. Wendy let us test drive and we found the perfect car! She helped us through the process, as she always does, step by step. We were happy that everything went smoothly, but it always does with Wendy. We will recommend her and Deery Brothers to our family and friends, as she is so personal and like a friend to us. We laughed and enjoyed our time with Wendy. Thank you Deery Brothers for Wendy!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25vMk1qaGlSMWxIZEU1cmJGaHhTek5vUjBwemVYYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOno2MjhiR1lHdE5rbFhxSzNoR0pzeXc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Jody, for your wonderful review and for being a loyal customer; we're so glad Wendy made your experience enjoyable and helped you find the perfect Nissan!","date":"2025-07-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xoVk9IWmhWM0puUTNNeFQwWTRWbWxMYmpBM01uYxAB","author":"marda smith","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLt9zMAe_cBEmF8ZUGGxrxggxfMY0tNcd3SjZ064W-C3R-_ag=s120-c-rp-mo-br100","rating":5,"date":"2025-07-25","text":"Very good service. Friendly","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoVk9IWmhWM0puUTNNeFQwWTRWbWxMYmpBM01uYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOlhVOHZhV3JnQ3MxT0Y4VmlLbjA3Mnc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback. We appreciate it and hope you're doing well.","date":"2025-07-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21wTlgyMTFkSEpUTUVWQ2NuRnpNR3htWkhod2FrRRAB","author":"Arnie Lemke","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLKJnqefXnOUx31uAJsC6-ngXRjTLOvwULBAZic5r_jGTVh7Q=s120-c-rp-mo-br100","rating":5,"date":"2025-07-25","text":"Very courteous and accommodating experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wTlgyMTFkSEpUTUVWQ2NuRnpNR3htWkhod2FrRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmpNX211dHJTMEVCcnFzMGxmZHhwakE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Arnie, for your kind words about your experience; we appreciate your feedback and are glad you felt well taken care of.","date":"2025-07-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21GU0xWTkNVM1EyYzNScWJHSnpiVE41ZVhjd1pFRRAB","author":"Brittany Brinkman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKfcZsf4gTX-KV-1FZIwjxDt294RVXt0m789QqaSuEUAka9Gg=s120-c-rp-mo-br100","rating":5,"date":"2025-07-24","text":"From our sales man all the way to finance, everyone was extremely nice. Not pushy! They answered a lot of questions before we made a trip to come look at a vehicle and in previous experiences I have not gotten questions answered in advance. We could have bought a vehicle anywhere but because of that, that is why they got our business.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GU0xWTkNVM1EyYzNScWJHSnpiVE41ZVhjd1pFRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmFSLVNCU3Q2c3RqbGJzbTN5eXcwZEE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Brittany, for your kind words! We're glad our team was able to assist you with your questions and provide a positive experience. We appreciate your business and look forward to serving you again!","date":"2025-07-24"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25aR2RuZG5UMHQ0Ykc1UlFXTmpORzlWY1dKRFJrRRAB","author":"Lonni Bromley","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKxonb8R0f4g1eXAhQPSIZEvXCUHsNDxTHOgLPGPf14mntoOQ=s120-c-rp-mo-br100","rating":5,"date":"2025-07-24","text":"I brought my car in for a minor recall repair last week. The service received was prompt and thorough. Thank you!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aR2RuZG5UMHQ0Ykc1UlFXTmpORzlWY1dKRFJrRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOnZGdndnT0t4bG5RQWNjNG9VcWJDRkE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Lonni, for your kind words! We're glad to hear you had a prompt and thorough experience with your car's recall repair.","date":"2025-07-24"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21GeFduTkpOek42UlhaWFZ6TTFVRzg0WmxNMllrRRAB","author":"Derrick Taylor","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL1zwGG5eVvbK461J1PJPfq79QD28iFifqCSvr_6xLyxnQEnw=s120-c-rp-mo-br100","rating":5,"date":"2025-07-23","text":"Great service great people great inventory","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GeFduTkpOek42UlhaWFZ6TTFVRzg0WmxNMllrRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmFxWnNJNzN6RXZXVzM1UG84ZlM2YkE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Derrick! We're so glad to hear you had a positive experience with our service and team. We appreciate your support!","date":"2025-07-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNJakplU213RRAB","author":"Daniel Dingman","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU5-57Vn__WXPk9Vs3QinPOcxwvdo0In1pLoo_hNyoU0AmVDDoxmA=s120-c-rp-mo-br100","rating":5,"date":"2025-07-23","text":"My experience was very good","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNJakplU213RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCIjJeSmwE%7C%7C?hl=en","owner_reply":{"text":"We're glad to hear you had a good experience with us at Deery Brothers. Thank you for sharing your feedback.","date":"2025-03-30"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xoZlFXWjVNelY1UVRnd2IycHBZM2xSY1ZSaVJYYxAB","author":"Jon Heyland","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKqEm73wZp3w5YYGt7ws5LdlIIzjDyYeJBKBqxS7q1Ai6YpYw=s120-c-rp-mo-br100","rating":5,"date":"2025-07-22","text":"Was very impressed with the quality and professionalism of the service department","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoZlFXWjVNelY1UVRnd2IycHBZM2xSY1ZSaVJYYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOlhfQWZ5MzV5QTgwb2ppY3lRcVRiRXc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Jon, for your kind words about our service department; we truly appreciate your feedback and are glad you had a positive experience.","date":"2025-07-22"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT205NU5FbHpSMUV0TUc1cllYTkZSRzFMZGxWRVpVRRAB","author":"Bill Knupp","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJi-GIiZoVwGvXZq7EPHd6nmYyab_s0zJVWw5dG8JItp05IeQ=s120-c-rp-mo-br100","rating":5,"date":"2025-07-22","text":"My name is Bill, not Deb!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205NU5FbHpSMUV0TUc1cllYTkZSRzFMZGxWRVpVRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOm95NElzR1EtMG5rYXNFRG1LdlVEZUE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback, Bill; we appreciate you setting the record straight!","date":"2025-07-22"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21odFowTm1NM1V6TmxGQmQzZ3pWbTFGY1U0eFpFRRAB","author":"Nate Canton","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUUmlDAOKlh-X0qf6ZeBf56B5Ix6nK2BD5MK5Y3k2ZDER_Kf2sl=s120-c-rp-mo-br100","rating":5,"date":"2025-07-19","text":"Great experience purchasing our new van!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21odFowTm1NM1V6TmxGQmQzZ3pWbTFGY1U0eFpFRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmhtZ0NmM3UzNlFBd3gzVm1FcU4xZEE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Nate! We're so glad to hear you had a great experience purchasing your new van. Enjoy your new ride!","date":"2025-07-19"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s1d1VHVjZWVGhtYWxSbFZqUmZjek5zWjNCcExYYxAB","author":"Kristen Wetzel","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKzbfIQ-TYiUztBKuNxSDjWCrVyYevWTgc9Nv8gQ9QiK8bEAg=s120-c-rp-mo-br100","rating":5,"date":"2025-07-18","text":"Colton was amazing, very personable and was in no way pushy or made us feel rushed . This was by far the BEST experience with a dealership we have ever had! We will definitely be back for future purchases !","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1d1VHVjZWVGhtYWxSbFZqUmZjek5zWjNCcExYYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOk5wUGV6VThmalRlVjRfczNsZ3BpLXc%7C%7C?hl=en","owner_reply":{"text":"We're pleased to hear that our team provided you with such a great experience. Thanks for sharing, and we look forward to assisting you again in the future.","date":"2025-07-18"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT20wM1VUbG1SRlpHY25OU1EzWjRkWEV4TkVSUWVHYxAB","author":"knocknockify","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXJlytJOP6n4D5UwhTD8ThG8zx3RZnukxctdrn8y_jqWXHIXui2=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-07-17","text":"We loved working with Wendy Miller! She is straightforward and no frills, no nonsense. We got just what we needed, with accurate and speedy processing. Would definitely work with Deery Bros again for future vehicle purchase","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20wM1VUbG1SRlpHY25OU1EzWjRkWEV4TkVSUWVHYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOm03UTlmRFZGcnNSQ3Z4dXExNERQeGc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Knocknockify! We're glad to hear you had a great experience with Wendy and that everything was processed smoothly. We look forward to assisting you again at Deery Bros for your future vehicle purchases!","date":"2025-07-17"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2poNE5DMXNiRGR3ZUhaRlZHMU1kbVZ0YzIxZlZXYxAB","author":"Lisa Burr","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVGQizNuQ5cu-PX3J6lLf7MDDoOozrdouFMwEeV42SfSr_OTiWM=s120-c-rp-mo-br100","rating":5,"date":"2025-07-16","text":"Jim was very kind and informed us of the service and recall being done in our vehicle. He asked if we were waiting and told us the approximate time to do the work. We appreciated his professional manner!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2poNE5DMXNiRGR3ZUhaRlZHMU1kbVZ0YzIxZlZXYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOjh4NC1sbDdweHZFVG1MdmVtc21fVWc%7C%7C?hl=en","owner_reply":{"text":"We're pleased to hear about your experience with our team. Thank you for sharing your feedback with Deery Brothers.","date":"2025-07-16"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21GMmNYaG1UVEJTTVRWelMxRlROVEJ2ZW14cWRHYxAB","author":"Julie Letvin","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKPgZyjBCB3cypXIKqMQknrOtni2HrPY-UYHKHkAURtr8RBFw=s120-c-rp-mo-br100","rating":2,"date":"2025-07-15","text":"The girl on the phone who scheduled my appointment was awesome and very helpful. I was there to have an oil change and tire rotation. And I also asked about my back up sensors that aren’t working. They forgot to check those. And after I got home, I realize that there was about 10 different places where there was black grease on the side of my vehicle. And of course the car wash was broken as it is every time I go.  They also tried to upsell me a $60 filter that was not necessary. If they would’ve just turned it upside down and knocked a few bugs out it would’ve been fine. Which is what we did when I got home.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GMmNYaG1UVEJTTVRWelMxRlROVEJ2ZW14cWRHYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmF2cXhmTTBSMTVzS1FTNTBvemxqdGc%7C%7C?hl=en","owner_reply":{"text":"Julie, thank you for sharing your experience with us. We're glad to hear that the representative who scheduled your appointment was helpful, but we sincerely apologize for the oversights regarding your backup sensors and the cleanliness of your vehicle. We understand how frustrating it can be when expectations aren't met, especially with the car wash being unavailable and the upsell on the filter. Your feedback is invaluable, and we would love the opportunity to make it right. Please feel free to reach out to us via text or call for any further assistance.","date":"2025-07-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xGcE9VSjNXRkZ2Wlc1ZlNsQnVlV05SU1ZKTVJIYxAB","author":"Mike Meierotto","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVd9vwcPNZfGSu8UbuM092WbW9dsmwWmec79z_YapIHayqq4VKA=s120-c-rp-mo-br100","rating":2,"date":"2025-07-14","text":"Car would not stay running. They did a walk around video and said it needed a new motor. I don't believe they even tested anything. I had already replaced fuel pump, which they reseated. Not impressed.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xGcE9VSjNXRkZ2Wlc1ZlNsQnVlV05SU1ZKTVJIYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOlFpOUJ3WFFvZW5fSlBueWNRSVJMRHc%7C%7C?hl=en","owner_reply":{"text":"Mike, I appreciate you sharing your experience and I'm sorry to hear about the issues you've encountered with your car. It's understandable to feel frustrated, especially after having replaced the fuel pump. Your feedback is valuable, and I encourage you to reach out via text or call so we can address your concerns more thoroughly and find a resolution together.","date":"2025-07-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xKUFVuUTJNRTV3Y1haUVdGSmZTMlZ0VEZCdFMxRRAB","author":"Chris Hamilton","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocITdecO4zz2t3fZjr7TezTRSR0JGJ8t5kjKh5GVZaCt8B7ATg=s120-c-rp-mo-br100","rating":5,"date":"2025-07-13","text":"Steve was great to work with-no pressure","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKUFVuUTJNRTV3Y1haUVdGSmZTMlZ0VEZCdFMxRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOlJPUnQ2ME5wcXZQWFJfS2VtTFBtS1E%7C%7C?hl=en","owner_reply":{"text":"Thank you, Chris! We're glad to hear you had a great experience working with Steve; he truly makes the process smooth and enjoyable.","date":"2025-07-13"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21Ga1RGZHBWaTFFUTJwaU5XbFJUMnhpU1dJd1ZrRRAB","author":"tony lopez","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL75vy9Nu3ACdz512ZWkyqeEycQNl961cGIOnoy7LBrCEhvAw=s120-c-rp-mo-br100","rating":5,"date":"2025-07-12","text":"our salesman was Chance was  exceptional   very friendly enviroment","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21Ga1RGZHBWaTFFUTJwaU5XbFJUMnhpU1dJd1ZrRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmFkTFdpVi1EQ2piNWlRT2xiSWIwVkE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Tony, for your kind words about Chance and our friendly environment; we appreciate your feedback!","date":"2025-07-13"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tkVWNtSXlWMjB5VlhVM1VUTnNNR001VTBoS1VuYxAB","author":"William Sullivan","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJva9Dge_D3nbpwag3jJf0HrnQrW3H-O0hP2hH3EY0ADySuqw=s120-c-rp-mo-br100","rating":5,"date":"2025-07-12","text":"Always great service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkVWNtSXlWMjB5VlhVM1VUTnNNR001VTBoS1VuYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkdUcmIyV20yVXU3UTNsMGM5U0hKUnc%7C%7C?hl=en","owner_reply":{"text":"Thank you, William, for your kind words about our service; we appreciate your support and look forward to seeing you again!","date":"2025-07-12"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tOR2NtdHdWamxYVVdwNFExaFVNMFpWUkZGZlRXYxAB","author":"Egzon Streli","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKiOgDH9R-iUx5uOq9H67JTCeFtZOXEYkuM7CKV3z4o8Wd-1g=s120-c-rp-mo-br100","rating":5,"date":"2025-07-10","text":"Our experience with Jim from Deery Brothers in Burlington Iowa was outstanding, thanks to his exceptional customer service. I will highly recommend Jim and Deery Brothers to anyone requiring vehicle servicing or sales, and I appreciate the wonderful experience they provided. Thank you very much!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tOR2NtdHdWamxYVVdwNFExaFVNMFpWUkZGZlRXYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkNGcmtwVjlXUWp4Q1hUM0ZVRFFfTWc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Egzon! We're so glad to hear about your outstanding experience with Jim and the exceptional service you received at Deery Brothers. Your recommendation means a lot to us!","date":"2025-07-10"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURfeHVQQm1RRRAB","author":"Jeff Lee","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ9hzbRys5RThGp_7GQUQXXR0qCyglXPHAJH2QbfznYakBeGg=s120-c-rp-mo-br100","rating":5,"date":"2025-07-10","text":"fast and friendly service team - great communication.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfeHVQQm1RRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID_xuPBmQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your thoughts. We're pleased to hear about your experience with our service team at Deery Brothers.","date":"2025-01-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21oNWFGSnpWa3RMVWpWcFoyY3pXVnBSUkVaVlJVRRAB","author":"Sandra Morrison","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV38fNhi1UwfT7uNOXQC0audp3b6sbBI2dwbcbNHKdERGmc4O2AeQ=s120-c-rp-mo-br100","rating":5,"date":"2025-07-10","text":"The staff was very friendly","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21oNWFGSnpWa3RMVWpWcFoyY3pXVnBSUkVaVlJVRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmh5aFJzVktLUjVpZ2czWVpRREZVRUE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Sandra, for your kind words about our friendly staff; we truly appreciate your feedback!","date":"2025-07-10"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xOYU1DMVFTa2wwV0VoUlJIcE1VMVpYV0U1dWJsRRAB","author":"S. W.","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIFfdsXZsKBhYolmRfWqBT4zbrCNQZOnt5UXtii8810RA758Yn6=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-07-09","text":"Khris, Scott and Rayne were all great to work with! Friendly, professional and prompt communication. Would definitely buy from them in the future!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOYU1DMVFTa2wwV0VoUlJIcE1VMVpYV0U1dWJsRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOlNaMC1QSkl0WEhRRHpMU1ZXWE5ublE%7C%7C?hl=en","owner_reply":{"text":"Thank you, S., for your kind words! We're glad to hear that Khris, Scott, and Rayne made your experience positive, and we look forward to serving you again in the future!","date":"2025-07-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tkbmIxVmhXR1pSZUVsT1pWRTJXVTlRTVhadVZWRRAB","author":"Carlos Lopez","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIYINVlCRu6Z7N61FE3eeiiOHUNQgnc3MtK3wjfu1yWp553JQ=s120-c-rp-mo-br100","rating":5,"date":"2025-07-08","text":"My experience was excellent, and professional.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkbmIxVmhXR1pSZUVsT1pWRTJXVTlRTVhadVZWRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkdnb1VhWGZReElOZVE2WU9QMXZuVVE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Carlos, for your kind words; we appreciate your feedback and are glad to hear you had an excellent and professional experience!","date":"2025-07-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pCbVdVUXpPV1JzYkRGdVdFNUJZWEZCYzFsa1FYYxAB","author":"Edwin Goldhammer","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXeHvaJJkqYK4q0JC-0e18Hl8O1jpaG_Pk4m3Cc1XDN9xWNrXN8=s120-c-rp-mo-br100","rating":5,"date":"2025-07-07","text":"I said I would never come back as one of your service managers tried to up sell me several years ago, but I did come back for a warranty problem & Jake was very nice and took care of my problem...","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCbVdVUXpPV1JzYkRGdVdFNUJZWEZCYzFsa1FYYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOjBmWUQzOWRsbDFuWE5BYXFBc1lkQXc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Edwin, for giving us another chance and sharing your experience; we appreciate your kind words about Jake and are glad he could help resolve your warranty issue.","date":"2025-07-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNweHVtM29nRRAB","author":"Jeff Hoftender","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVIiheD_IojliAYMmr0vG4-yzj7cF4sbFN4avXGstHTXDkJ-IGa=s120-c-rp-mo-br100","rating":5,"date":"2025-07-07","text":"Great fast friendly service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNweHVtM29nRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICpxum3ogE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback. We're happy to see you're satisfied with our service at Deery Brothers.","date":"2023-09-11"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xOU2EwMVZibWhvTlROemQybDNkRlYyYVV0eFVYYxAB","author":"Kent Hagans","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjViTddUBF7U1oUMkLuEmc2Wc2H6AGcGiV4DTSAUzGCRjpKMAx2K=s120-c-rp-mo-br100","rating":1,"date":"2025-07-06","text":"Bought a 04 ford f250 super duty a month ago and nothing but problems since I pulled it off the lot, birds nest in the air filter, blows black smoke at times and white other times, started not wanting to idle now sits in my driveway won’t start. Not happy with the purchase at all, I bought a 10k piece of junk, I understand it’s “as is “ but shouldn’t have that kind of issues after only a month.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOU2EwMVZibWhvTlROemQybDNkRlYyYVV0eFVYYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOlNSa01VbmhoNTNzd2l3dFV2aUtxUXc%7C%7C?hl=en","owner_reply":{"text":"Kent, I’m really sorry to hear about the issues you've been facing with your Ford F250; it’s understandable to feel frustrated when a purchase doesn’t meet expectations. We appreciate you bringing this to our attention, and I want to assure you that your concerns are important to us. Please feel free to reach out via text or call so we can assist you further and find a resolution together.","date":"2025-07-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURmaFBiWmZnEAE","author":"Ivan Swearingen","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW301GWXT9A9IPTeWZCYoa1Ivkn9N015NEAoIRJTLnOcQwA9X8=s120-c-rp-mo-br100","rating":5,"date":"2025-07-04","text":"The service advisor Jim did a awesome job. I would recommend  him to my friends and family","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURmaFBiWmZnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDfhPbZfg%7C%7C?hl=en","owner_reply":{"text":"We're glad to hear you would recommend our team. We'll continue to provide great service at Deery Brothers.","date":"2025-01-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN6a1l1LVhnEAE","author":"Jason Farmer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKV3F7pIrwzYR9fNrXxsZymQzVEbA-fdJQlhITvfr0y184S-g=s120-c-rp-mo-br100","rating":5,"date":"2025-07-04","text":"Great service. Quick!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN6a1l1LVhnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICzkYu-Xg%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words about our service. We appreciate your feedback and wish you well.","date":"2024-06-02"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21aa1FqZG9OMUp0ZEZaM1oxaEdMWEk1WDNOM1kyYxAB","author":"Greg Utter","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX5zU_xzphEkgOqQSKLju7rpQZmaJldTxKAB2aZXUuc5fj7tijI=s120-c-rp-mo-br100","rating":5,"date":"2025-07-03","text":"They did an awesome job of getting my car in and out for tires and oil change in a little over an hour","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aa1FqZG9OMUp0ZEZaM1oxaEdMWEk1WDNOM1kyYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmZkQjdoN1JtdFZ3Z1hGLXI5X3N3Y2c%7C%7C?hl=en","owner_reply":{"text":"We're pleased our team could assist you quickly with your tires and oil change at Deery Brothers. Take care.","date":"2025-07-03"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21kblRFcEtXR2hTVDFWalgzcGlNbWh0TmtaWlFrRRAB","author":"Stanton Stine","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKhM2HkWvlBuGbNKDGDFFvhaRaZb32Tqlnl5T_5uS9ndBlnJg=s120-c-rp-mo-br100","rating":5,"date":"2025-07-03","text":"We were traveling on the road,  had tire troubles.  Deery had us up and going in very little time.\nThank You so much,  Stan","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kblRFcEtXR2hTVDFWalgzcGlNbWh0TmtaWlFrRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmdnTEpKWGhST1VjX3piMmhtNkZZQkE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Stanton, for sharing your experience and recognizing the quick assistance from Deery; we're glad to hear you were back on the road in no time!","date":"2025-07-03"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21Rd1RXNUNSWE01YWtVd1NrMXpSWGwyTVdWWFpuYxAB","author":"Hailey Tweedy","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL0hkzBESQ3W4ptfmkM4l5c1z3vIGIaIwCARRpfLXz8jFcz=s120-c-rp-mo-br100","rating":5,"date":"2025-06-30","text":"Rayne was wonderful to work with! He was super easy to work with and got me in the perfect car!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21Rd1RXNUNSWE01YWtVd1NrMXpSWGwyTVdWWFpuYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmQwTW5CRXM5akUwSk1zRXl2MWVXZnc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Hailey! We're so glad to hear that Rayne made your experience enjoyable and helped you find the perfect car.","date":"2025-06-30"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21GT1dESjJiSEIzTUZkTWQxRm5kVE5UTFZKU1prRRAB","author":"Tami Ungerman","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXstyjEM3Im0pY3mpjUcr7pqb71CHDsGS0UPqXTdNSgOAaIKjo=s120-c-rp-mo-br100","rating":4,"date":"2025-06-29","text":"Visiting Deery Bro. Was a good experience. They were helpful and complete. The service representative was a bit disorganized. He was way off in the completion time by 20 minutes. I had to ask him to explain my charges. Otherwise he was super busy but did a great job.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GT1dESjJiSEIzTUZkTWQxRm5kVE5UTFZKU1prRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmFOWDJ2bHB3MFdMd1FndTNTLVJSZkE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Tami, for your feedback! We're glad to hear you had a good experience and found our team helpful. We appreciate your understanding regarding the service representative's busy schedule and will work on improving communication about timing and charges. Your insights are valuable to us!","date":"2025-06-29"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN3OTl1dGV3EAE","author":"Bryan Bross","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWrduGkK2KvUdEUK2MAPv4Y__NjpnWDU2EKdj7P9qz8jbz7BRzMHA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-06-29","text":"Great service and attention to detail on service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3OTl1dGV3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICw99utew%7C%7C?hl=en","owner_reply":{"text":"Thank you for acknowledging our service. We appreciate your feedback and wish you all the best.","date":"2018-03-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xZdFpXcEZiV2x4Y1RGMmQxTXpjSEZHTWtRM2JHYxAB","author":"Dick Springsteen","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJmQqSp6ChLg76ECQ17dGxUOnvogj0S8qJALCKoVV6BMhieVg=s120-c-rp-mo-br100","rating":5,"date":"2025-06-28","text":"Thought they were fair to deal with.  Salesman, Izaih, was very helpful and accommodating.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xZdFpXcEZiV2x4Y1RGMmQxTXpjSEZHTWtRM2JHYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOlYtZWpFbWlxcTF2d1MzcHFGMkQ3bGc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Dick, for your kind words; we're glad to hear you found us fair and that Izaih was helpful and accommodating during your experience.","date":"2025-06-28"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tWSFdIaE1NbWwyU25kS1FtcEdVVGxyVERKNmJuYxAB","author":"John Erbland","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLkqoTiVdQuto9wuvHl8z4DEH5ssBZHaQ4sHWUbVrA7nW_Y=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-06-28","text":"Good service.  Friendly personal. Thanks.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWSFdIaE1NbWwyU25kS1FtcEdVVGxyVERKNmJuYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkVHWHhMMml2SndKQmpGUTlrTDJ6bnc%7C%7C?hl=en","owner_reply":{"text":"Thank you, John, for your kind words; we're glad you enjoyed the friendly service!","date":"2025-06-28"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2t4d05sTXRkSE5GZDNSeFJUWmtjekp0UW10eFkxRRAB","author":"Tyler Thompson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJv1fWrCvfbmAvUqSrZ9V7LTe6sMugoPKZGaQ1qGcYyRW3SCQ=s120-c-rp-mo-br100","rating":1,"date":"2025-06-27","text":"The sale representatives are terrible the lying and lack of communication will make for a bad experience. Having actually met Brad Deery before I know he would be furious with how it’s being ran! One of the employees said they would take most any offer because it’s slow right now and now I know why! The customer service is literally that bad that it ruined what is supposed to be a good experience. I wouldn’t use them again. Definitely time to clear house and start again!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4d05sTXRkSE5GZDNSeFJUWmtjekp0UW10eFkxRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkxwNlMtdHNFd3RxRTZkczJtQmtxY1E%7C%7C?hl=en","owner_reply":{"text":"Tyler, I truly apologize for your experience and understand your frustration with the communication and service you received. Your feedback is important, and we are committed to improving. Please feel free to reach out to us via text or call if you'd like to discuss this further.","date":"2025-06-27"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2kxV05GZEJZWFl3U1VOZk0zZFZZVUZYUVUxcE1sRRAB","author":"Bing Bong","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKnA3irfJpKSTKUp5Glu70YcZ-8fEpUH24Q1oqqQCba5GufBw=s120-c-rp-mo-br100","rating":1,"date":"2025-06-27","text":"They will tell you one thing and it will be another. Great vehicle but the customer service was god awful. The disrespect and lack of communication ruined what otherwise might have been a good experience. I’ve personally sold vehicles before and this is a sorry excuse for sales representatives. Do Not Recommend, find people with better manners and that are truthful!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxV05GZEJZWFl3U1VOZk0zZFZZVUZYUVUxcE1sRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOi1WNFdBYXYwSUNfM3dVYUFXQU1pMlE%7C%7C?hl=en","owner_reply":{"text":"Bing, I appreciate you sharing your experience and I'm truly sorry to hear about the frustrations you faced with our customer service. We strive to provide excellent communication and respect to all our customers, and it's clear we fell short in your case. Your feedback is invaluable, and I encourage you to reach out to us directly via text or call so we can address your concerns and work towards a better resolution. Thank you for your input.","date":"2025-06-27"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNsMGFDTzZnRRAB","author":"Hollie Moothart","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWDcTjgOjZX9O021Jv_rhxonhjmfQyRq5vjdYiz8GJs7FddRVM=s120-c-rp-mo-br100","rating":5,"date":"2025-06-25","text":"I love getting my car serviced at Deery Brothers! Always quick, professional, and thorough. As always, the car wash and vaccuming is the best surprise at the end!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNsMGFDTzZnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICl0aCO6gE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience. We're pleased you've enjoyed our service team and appreciate the feedback on our car wash as well!","date":"2025-06-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURNeVpEeWlBRRAB","author":"Diane Sayre","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLj5DXBPgg1a0a1YBiP7ih5yx5QLAvUFOeQZE0E5UJ51NZl_A=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-06-25","text":"Great service and nice clean area to wait in.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURNeVpEeWlBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDMyZDyiAE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words about our service and waiting area at Deery Brothers. We appreciate your feedback.","date":"2020-01-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN6MHJxVTFRRRAB","author":"Judy Wright","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK8hrlJHcfEIBC9RZPy5_2uK6bRC_A-P4YMGRCC4WXA7OCovw=s120-c-rp-mo-br100","rating":5,"date":"2025-06-24","text":"Professional Busy  Taking care of customers, being precise as to what is being done with your vehicle","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN6MHJxVTFRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICz0rqU1QE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback and are glad you had a positive experience with our team.","date":"2024-06-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25KU1YzZElNalI2YVV4RlptZHZjMGh6Y25CVFlrRRAB","author":"Kristin Arnold","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIhuoukX4aO7aXUOCEboeqI3tS12atD2SRDd1WJg46CjcSnOA=s120-c-rp-mo-br100","rating":5,"date":"2025-06-24","text":"Amanda was great! Thanks!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KU1YzZElNalI2YVV4RlptZHZjMGh6Y25CVFlrRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOnJSV3dIMjR6aUxFZmdvc0hzcnBTYkE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Kristin! We're glad to hear Amanda made a great impression. Your support means a lot to us!","date":"2025-06-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURUN3FydTlRRRAB","author":"Joyce Davis","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIKNU6M7x5I62KJV9zUXY9iREEcSbk70QMnZ6FLS5K3_kmY7Q=s120-c-rp-mo-br100","rating":5,"date":"2025-06-24","text":"Exceptional service.  Easy to work with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURUN3FydTlRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDT7qru9QE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words. We’re pleased to hear about your experience with our team at Deery Brothers.","date":"2024-05-24"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pCbFptZHJNVGN5WlRSMVMyRlNjR05MZFdkb2FVRRAB","author":"Jimmie Hayes","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJJhC9DNdrukdv25oUTc97t7Bxs9Af-KJcfUHs7b5KaEixY2w=s120-c-rp-mo-br100","rating":3,"date":"2025-06-23","text":"Not real positive. Took car in for a recall. Will be over a month for part however recall is old. Why are parts not on hand. However all personal are very friendly and polite","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCbFptZHJNVGN5WlRSMVMyRlNjR05MZFdkb2FVRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOjBlZmdrMTcyZTR1S2FScGNLdWdoaUE%7C%7C?hl=en","owner_reply":{"text":"I appreciate your feedback, Jimmie, and understand your frustration regarding the delay for the recall part. It's important for us to have parts readily available, and I'm sorry for any inconvenience this has caused. I'm glad to hear that you found our team to be friendly and polite. If you have any further questions or need assistance, please feel free to reach out via text or call.","date":"2025-06-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNMcWNYLWJBEAE","author":"Kimberly Orton","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLYIXAJDltLBXB8q12Kh6tTZCF1pELcFa0L-Bz4Z84jAeYzHw=s120-c-rp-mo-br100","rating":5,"date":"2025-06-23","text":"They got me in right away and didn't take very long. They went over everything with me and told me approximately when things would need to be done.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNMcWNYLWJBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICLqcX-bA%7C%7C?hl=en","owner_reply":{"text":"Happy to hear you had a smooth experience with us. Thanks for choosing Deery Brothers.","date":"2024-06-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURIczdhVzB3RRAB","author":"Deb Coleman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKKoF1JVMz1974HuyIIp086Ej2QceuhDKSS8iw9jRXCoNAEmw=s120-c-rp-mo-br100","rating":5,"date":"2025-06-23","text":"Everyone is so nice and explains  things clearly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURIczdhVzB3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDHs7aW0wE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words about our team. We're glad to have provided clear and friendly service at Deery Brothers.","date":"2024-09-19"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT201MFNVZDJNV3g2VDBJelFXUTFNRVZKWHpGUWJHYxAB","author":"Kayla Roberts","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVGqI8yrJ6CFatW1NM-s8ThKP-aLHlDnCZNV0qsylHTeOM_Q5Q=s120-c-rp-mo-br100","rating":5,"date":"2025-06-22","text":"Rayne at Deery W Burlington was fabulous. He was very knowledgeable with the RAV4 and I hardly had any questions as he answered all of them showing me the vehicle. Very personable with great customer service. I also want to shout out Keven in the finance department as he answered all of my questions, was very knowledgeable as well as gave great customer service. The staff at Deery in W Burlington is top tier!! I found my current dream car!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201MFNVZDJNV3g2VDBJelFXUTFNRVZKWHpGUWJHYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOm50SUd2MWx6T0IzQWQ1MEVJXzFQbGc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Kayla! We're so glad to hear about your fantastic experience with Rayne and Keven, and it's wonderful that you found your dream car with us. We appreciate your kind words and support!","date":"2025-06-22"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tGWE5WVmpibkJwUTJndFRUZFFSVVl0WlRGWVluYxAB","author":"Mark Akana","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIiEPPDUTEgiggjL_sbDKKN3cGANmfyq6MwrqohI_wlC1JUvw=s120-c-rp-mo-br100","rating":5,"date":"2025-06-20","text":"Overall experience was terrific! Staff were friendly and the service was quick and excellent. During my visit I also had questions about my vehicle and it was evident how knowledgeable the staff were.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGWE5WVmpibkJwUTJndFRUZFFSVVl0WlRGWVluYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOkFXNVVjbnBpQ2gtTTdQRUYtZTFYYnc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Mark! We're glad to hear you had a terrific experience and that our friendly staff could assist you with your questions. Your feedback means a lot to us!","date":"2025-06-20"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25GdFVtRlFPRmxOUjI5T1RVbE5abkZYWkdWZlVrRRAB","author":"Terri Boulton","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXTQKc5iokNzrEC9A0o_l28z8iRZyPZwQ5bAN3d4OwP8qQWEnqt=s120-c-rp-mo-br100","rating":5,"date":"2025-06-19","text":"The people at Deery Brothers in West Burlington where excellent they got me into my new car. And I love it","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GdFVtRlFPRmxOUjI5T1RVbE5abkZYWkdWZlVrRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOnFtUmFQOFlNR29OTUlNZnFXZGVfUkE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Terri! We're so glad to hear that you had a great experience with our team and love your new car.","date":"2025-06-19"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25jMk1UUTRPRmxSYmxSNFMxRkllREkyZFU1dlEzYxAB","author":"Tammy Hobbs","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXScZH_tOrjcByogsusuqfuWV87v17VRQp6oaGGdfiqnaYkFh_S=s120-c-rp-mo-ba12-br100","rating":4,"date":"2025-06-18","text":"quick appointment scheduling, pleasant employees and take the time to answer questions.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25jMk1UUTRPRmxSYmxSNFMxRkllREkyZFU1dlEzYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOnc2MTQ4OFlRblR4S1FIeDI2dU5vQ3c%7C%7C?hl=en","owner_reply":{"text":"Thank you, Tammy, for your kind words about our quick scheduling and our team's dedication to answering questions; we appreciate your feedback!","date":"2025-06-18"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pCQ01sSmxlSGRYTnpsRGNWUnFUbWRCV2xGMFNsRRAB","author":"Leigha Wooldridge","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKgTftQ-nxHNc-tKmPNxTGSVsmEDC7gHYo7emez9SqWxHLELA=s120-c-rp-mo-br100","rating":5,"date":"2025-06-16","text":"Haven't finished our process yet, but loving our truck before we even have it. ISAIAH   awesome and no one has been pushy or false about how to proceed.  Can't wait to finish. 😉","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCQ01sSmxlSGRYTnpsRGNWUnFUbWRCV2xGMFNsRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOjBCMlJleHdXNzlDcVRqTmdBWlF0SlE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Leigha! We're so glad to hear you're loving your truck already and appreciate your kind words about Isaiah and our team. We can't wait to help you finish the process!","date":"2025-06-16"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21sUWNHMVVjVnBrZVVKZlpGTjFlRmxQY0VoWE4yYxAB","author":"Bruce Timmins","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIHDkaXemnru4MSYSu4USTHeOMdTRJ7YJtINobuY9-y_LzB_g=s120-c-rp-mo-br100","rating":5,"date":"2025-06-16","text":"Everyone was polite and courteous. Price was reasonable.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sUWNHMVVjVnBrZVVKZlpGTjFlRmxQY0VoWE4yYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmlQcG1UcVpkeUJfZFN1eFlPcEhXN2c%7C%7C?hl=en","owner_reply":{"text":"Thank you, Bruce, for your kind words about our team and pricing; we appreciate your feedback!","date":"2025-06-16"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21Ock5scEJkMGxWWmxoVVNrVkliVzk0UVVSV2MwRRAB","author":"Mary Schneider","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKaLFJXfeIQ0UEhR4kkYAjEgW6jON9GamkssbaAyDZGmrFnSQ=s120-c-rp-mo-br100","rating":5,"date":"2025-06-16","text":"Courteous people and reliable service . Thank you !🙂","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21Ock5scEJkMGxWWmxoVVNrVkliVzk0UVVSV2MwRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOmNrNlpBd0lVZlhUSkVIbW94QURWc0E%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience with us.","date":"2025-06-16"},"verified":true},{"id":"ChdDSUhNMG9nS0VJYUVvSl9Rc3R5cnVRRRAB","author":"Kaylan Crenshaw","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJsFv082I7q7vMVXNndfJ2F5qBIX_tG-spZbS3AF3o--eHWdA=s120-c-rp-mo-br100","rating":5,"date":"2025-06-15","text":"Great experience with Wendy. Fair pricing and quick in and out buying experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJYUVvSl9Rc3R5cnVRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEIaEoJ_QstyruQE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Kaylan! We're glad you had a great experience with Wendy and appreciate your feedback on our pricing and efficiency.","date":"2025-06-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VPM1VyY1NoaGZ6dGZ3EAE","author":"Robert Thomas","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUWPGwnH-0-clLvrMIxSbPDbJtcyyenpEwq-VjYqpWAsHV6NWpq=s120-c-rp-mo-ba12-br100","rating":4,"date":"2025-06-14","text":"Deery staff and resources very ably helped me and my vehicle recently. My vehicle's rear lift was sprung in a collision with our garage door. Staff quickly assessed the damage and put together a plan of repair. Very grateful for the presence and support!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VPM1VyY1NoaGZ6dGZ3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEO3UrcShhfztfw%7C%7C?hl=en","owner_reply":{"text":"Thank you, Robert, for your kind words! We're glad our staff could assist you with your vehicle's repair and provide the support you needed. Your gratitude means a lot to us!","date":"2025-06-14"},"verified":true},{"id":"ChZDSUhNMG9nS0VOV2dpN21aNnNHeUl3EAE","author":"Thomas Lewis Jr","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJNn6Jr01gVOIJPp6MWm7R5v57d7XrVL6seT1Tpzkq9DyxJjA=s120-c-rp-mo-br100","rating":5,"date":"2025-06-13","text":"Very nice place , and good people .","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VOV2dpN21aNnNHeUl3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKENWgi7mZ6sGyIw%7C%7C?hl=en","owner_reply":{"text":"Thank you for the kind words about Deery Brothers. We appreciate your support.","date":"2025-06-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VNcTEtYlRhNHNIcWdBRRAB","author":"James Ward","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL7MXuD916mPBJvnAZzhqzPy_VQjWK11ZIUGtzfbX84vXyoSQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-06-12","text":"Scott in W.Burlington store made it so easy to buy from Deery Bros !! I drove 6 hrs and will gladly do it again and we recommend this family owned dealership to everyone !! Thanks Scott and all the Derry crew !!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VNcTEtYlRhNHNIcWdBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEMq1-bTa4sHqgAE%7C%7C?hl=en","owner_reply":{"text":"We're glad our team made your long journey worth it. Thank you for trusting Deery Brothers, and for spreading the word. We appreciate your support.","date":"2025-06-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VMMm10T1dNeFpmNlVnEAE","author":"D Bradford","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ-LA0ofQGZCkmgYPKO_Lziw2W40D0RljaVfSVQ1wlbzBmW7A=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-06-11","text":"Found the truck I wanted for a fair price and everything went smoothly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VMMm10T1dNeFpmNlVnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEL2mtOWMxZf6Ug%7C%7C?hl=en","owner_reply":{"text":"Thank you, D, for your kind words! We're glad you found the perfect truck at a fair price and that everything went smoothly for you.","date":"2025-06-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VMZkJtNXFKcEtubFpBEAE","author":"Ron Hunsaker","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJFReSFPPNYShLqj487-32zkwne7ehzzwlUqwyCKP2HFDmCoQ=s120-c-rp-mo-br100","rating":5,"date":"2025-06-10","text":"It has been very good. No pressure.  Bryon. Newberry did a great job for us.  Julie was very helpful also.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VMZkJtNXFKcEtubFpBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKELfBm5qJpKnlZA%7C%7C?hl=en","owner_reply":{"text":"We're happy to hear you had such a positive experience with our team. Thank you for choosing Deery Brothers.","date":"2025-06-10"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xOUFkxbG9aMDFVVEVGdlVXaEhlVFZRUVdobFMzYxAB","author":"Abdel Qattoum","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL9grURz_-IG40K8AKjgoJjJdIplP4Ei1Uv9KxxuNOYEwl5TQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-06-10","text":"Service and sales representatives Issac was really helpful. Knew everything about the car. I would recommend this place to anyone!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOUFkxbG9aMDFVVEVGdlVXaEhlVFZRUVdobFMzYxAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CAIQACodChtycF9oOlNPY1loZ01UTEFvUWhHeTVQQWhlS3c%7C%7C?hl=en","owner_reply":{"text":"Thank you, Abdel, for your kind words! We're glad Issac could assist you and provide the knowledge you needed about the car. Your recommendation means a lot to us!","date":"2025-06-10"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURndEpIUFhnEAE","author":"Elaine Pence","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXjaV6Yj_cLT59IglUz6KggYX883aS0pJlKoECKTSAANygAbprP=s120-c-rp-mo-br100","rating":5,"date":"2025-06-10","text":"We’re always pleased with our experience with Deery. We’ve been customers for 30+ years.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURndEpIUFhnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDgtJHPXg%7C%7C?hl=en","owner_reply":{"text":"Thank you for your continued loyalty over the years. We look forward to serving you again.","date":"2025-02-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURiOVpfNjFRRRAB","author":"Amy John","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI1-QPGQ812byPYFE4HjOE7DwXMcoN4lRQUfgNlA953g-RN8A=s120-c-rp-mo-br100","rating":5,"date":"2025-06-08","text":"The staff is very nice and helpful.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURiOVpfNjFRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDb9Z_61QE%7C%7C?hl=en","owner_reply":{"text":"We're happy to hear that our team's service made a great impression. Thanks for sharing your feedback.","date":"2024-08-08"},"verified":true},{"id":"ChZDSUhNMG9nS0VQcS13N2JZNnJMUFFREAE","author":"Rebecca Nichols","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLctLnfOhQsv1TfZIdlZaSsucQXaEMZ1tAPdYMICIz_TYy2RA=s120-c-rp-mo-br100","rating":1,"date":"2025-06-06","text":"This dealership is actually horrible in their maintenance department. We bought a vehicle from a partner location and had to take it to this location within 24hrs of getting it. Was told they fixed the vehicle and they did not. Returned giving them 2 more chances as the same thing happened each time we picked up the vehicle. Actually had to end up driving the vehicle back to its original location as the vehicle was never fixed and returned the vehicle. I would never buy from any of their Locations again. Absolutely horrible","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VQcS13N2JZNnJMUFFREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEPq-w7bY6rLPQQ%7C%7C?hl=en","owner_reply":{"text":"Rebecca, I truly apologize for the frustrating experience you had with our maintenance department and understand how disappointing it can be to feel that your vehicle wasn't properly addressed despite multiple visits. Your feedback is invaluable, and I appreciate you bringing this to our attention. Please feel free to reach out via text or call if you would like to discuss this further or if there’s anything we can do to assist you.","date":"2025-06-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VMVzdoUFRXOUpmXzV3RRAB","author":"Donna Overlin","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIHa2WgkAn54S8m1nGXqmjpbAAOB4wgVVjeUi5AuJ7svhidCQ=s120-c-rp-mo-br100","rating":5,"date":"2025-06-05","text":"Took my Sentra in for a recall service. Experience perfect. Job was completed in time they quoted. Staff always so helpful and  pleasant.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VMVzdoUFRXOUpmXzV3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKELW7hPTW9Jf_5wE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Donna, for your wonderful feedback! We're glad to hear that your experience with the recall service was perfect and that our staff made it a pleasant one. We appreciate your support!","date":"2025-06-05"},"verified":true},{"id":"ChZDSUhNMG9nS0VKUzhxb3FzX3JqOFZnEAE","author":"Heide Swan","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIDgtZvu-6WHvmXRw0_x65miVzBJDWvc1BmZBJ05JWN3gj8CLQ=s120-c-rp-mo-br100","rating":1,"date":"2025-06-05","text":"Service was good\nThis issue was addressed w sales prior to purchasing the vehicle, sales blew me off blaming weather. This should have been repaired for free.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VKUzhxb3FzX3JqOFZnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEJS8qoqs_rj8Vg%7C%7C?hl=en","owner_reply":{"text":"Heide, I appreciate you sharing your experience and I'm sorry to hear that your concerns weren't addressed to your satisfaction. It's important to us that our customers feel valued and heard, and I understand your frustration regarding the repair issue. Please feel free to reach out via text or call so we can assist you further and work towards a resolution.","date":"2025-06-05"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN6NE5HU0d3EAE","author":"Kurt Wooldridge","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJuiyTy_ooSLrcZWxjg84jNBcPmAXLb8S0qlrNoCotNeAazTw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-06-05","text":"Service went well and very happy with it. They did a VERY thorough job. A+++","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN6NE5HU0d3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICz4NGSGw%7C%7C?hl=en","owner_reply":{"text":"Thanks for sharing your experience. We're pleased you had a positive service with Deery Brothers.","date":"2024-06-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VLN0ppZDY4dVl5bnFRRRAB","author":"Sally Wardle","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUhr5PRx7_sDUstwL9UKv9jNMiY9W_Scvdgue6o-zry31uSzu-SHg=s120-c-rp-mo-br100","rating":5,"date":"2025-06-05","text":"Great , friendly, knowledgeable .. very lovely experience… thank you muchly!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VLN0ppZDY4dVl5bnFRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEK7Jid68uYynqQE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your kind words. We're glad you had a lovely experience with us at Deery Brothers.","date":"2025-06-05"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNYekxHckxREAE","author":"Stephan Ackerman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKXF1yRDLN0kfjbPbNH1V_x9tjVF9yxXYq57BG_6PYy6FJIKA=s120-c-rp-mo-br100","rating":4,"date":"2025-06-05","text":"It was a great experience. I was it would free and ended up getting charged","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNYekxHckxREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICXzLGrLQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience with Deery Brothers. We appreciate it, and take pride in making processes smooth and straightforward.","date":"2024-10-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNqOFlDMHlnRRAB","author":"Stacy Heckenberg","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLiR8pN3WyLmUWKb4kBkbppOxrAuX6LSmL-emeqgCR7LES5_w=s120-c-rp-mo-br100","rating":5,"date":"2025-06-05","text":"Fast, kind, and they explained everything they did on my car.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNqOFlDMHlnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICj8YC0ygE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your endorsement. We're happy to have been of service and to help explain the work done on your car.","date":"2024-04-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VKejV4OV9GcGFxRGZnEAE","author":"Rainbow Falls","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK_mdwfVyQiBgj0Ud3lIqra_f9KRBehTzvRZPpkxu1VefrI_A=s120-c-rp-mo-ba12-br100","rating":1,"date":"2025-06-04","text":"RIP OFFS! They will say they are\"here to help\"but they DO NOT HOLD TRUE TO THEIR WARRANTIES.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VKejV4OV9GcGFxRGZnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEJz5x9_FpaqDfg%7C%7C?hl=en","owner_reply":{"text":"I understand your frustration, Rainbow, and I'm sorry to hear that you feel this way. Your feedback is important to us, and we want to make things right. Please feel free to reach out via text or call for further assistance, as we're here to help.","date":"2025-06-04"},"verified":true},{"id":"ChZDSUhNMG9nS0VMbUIxS09uMkxMRlBREAE","author":"alan hirte","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI1gbPyBCcrkhy4ewpqWoQBfBawbO5Y6l5jl3UpZCKvrQwLug=s120-c-rp-mo-br100","rating":1,"date":"2025-06-02","text":"awful. bought a ford explorer from them. I got a flat tire just to find out they glued all 4 caps on the vaulve stems so i could not get them off to air my tires","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VMbUIxS09uMkxMRlBREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKELmB1KOn2LLFPQ%7C%7C?hl=en","owner_reply":{"text":"Alan, I’m truly sorry to hear about your experience with the Ford Explorer and the issue with the valve stem caps; that must have been very frustrating. We appreciate your feedback and want to ensure you have a better experience moving forward. Please feel free to reach out via text or call for further assistance, and we’ll do our best to resolve this for you.","date":"2025-06-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURJdEsyV0t3EAE","author":"Lucas Towne","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV-OAavvINrs3WTBCQiOZryA70jiRG3DbhGLOLCGSgYMhrhdy2S=s120-c-rp-mo-br100","rating":5,"date":"2025-06-02","text":"Quick Service, Friendly Staff. Only issue was they forgot to reset the oil change light.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURJdEsyV0t3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDItK2WKw%7C%7C?hl=en","owner_reply":{"text":"We appreciate the feedback on our quick service and friendly team. If you need assistance with resetting the oil change light, feel free to give us a call.","date":"2025-04-07"},"verified":true},{"id":"ChdDSUhNMG9nS0VORE94NUNQaXNpUzNRRRAB","author":"Audrey Hall","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI1ZFv_pA_x80br29lh0req9u6e7ueuw5TrZrbtew4_F0xNCg=s120-c-rp-mo-br100","rating":5,"date":"2025-05-31","text":"Excellent service.  Always goes above and beyond.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VORE94NUNQaXNpUzNRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKENDOx5CPisiS3QE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Audrey! We truly appreciate your kind words and are glad to hear that you feel our service goes above and beyond.","date":"2025-05-31"},"verified":true},{"id":"ChdDSUhNMG9nS0VNdlV0ZDJWcXRmUWxnRRAB","author":"Jacee Goodrich","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUMbT_Bt7-BCDHbbyQ73UxwWnn_Vjj2sm3p2QFxklm-IGJGO_fm=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-05-28","text":"Had me out of there with a great deal in record time! Wonderful place with awesome people","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VNdlV0ZDJWcXRmUWxnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEMvUtd2VqtfQlgE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your kind words about Deery Brothers. Thank you for choosing us!","date":"2025-05-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VOVFdtNVNYdmJpWHRRRRAB","author":"Hector Valenzuela","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIliHQCiMu5L-3myvmwGrk_430xGtCYg5sHKGyQ8YgXC6yApQ=s120-c-rp-mo-br100","rating":2,"date":"2025-05-27","text":"380 n tires don’t even shine never comin back\nClean again","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VOVFdtNVNYdmJpWHRRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKENTWm5SXvbiXtQE%7C%7C?hl=en","owner_reply":{"text":"Hector, I’m sorry to hear that the tires didn’t meet your expectations and appreciate your feedback. We strive for quality, and your concerns are important to us. If you’d like to discuss this further, feel free to reach out via text or call.","date":"2025-05-27"},"verified":true},{"id":"ChZDSUhNMG9nS0VJT2s0c3JabGRyYWVBEAE","author":"Terrance Gray","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW8Sio9WehBkAjcqTRHy-HdvggjJSeOWxSijIP0xVABuiQKJM7LLw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-05-26","text":"Friendly establishment with plenty of helpful people. Worked out payment even though it was close time. Overall great business","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJT2s0c3JabGRyYWVBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEIOk4srZldraeA%7C%7C?hl=en","owner_reply":{"text":"Thank you, Terrance, for your kind words! We're glad our team could assist you with your payment and that you had a great experience with us.","date":"2025-05-26"},"verified":true},{"id":"ChZDSUhNMG9nS0VOV043ZFM1X1A2bEt3EAE","author":"Cortessa White","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjULr3KIgsP39uVRqcHv2dItIxJM2yWPhrxorYIR7g1ux0HUg0ym=s120-c-rp-mo-ba12-br100","rating":1,"date":"2025-05-23","text":"While the sales person Craig was very nice I was quite upset with the overall experience. He was aware that I needed a vehicle and was losing money without one. He said he would help to get me approved. He did but not for the vehicle I looked at, not the price range I needed to stay in, higher mileage then the one I looked at, and way more money down then I could afford. My hard line prices and requirements where told to him on first interaction. None of that was listen to. I was basically told this is what you get by finance. All of that could have been avoided with a simple call with options instead of wasting my and my family's time to bring me to the dealership. To top it all off, my private information was laid open on his desk for several hours for anyone in the office to see. No sense of security or care for ones private information. I will not do business of any kind in the future.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VOV043ZFM1X1A2bEt3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKENWN7dS5_P6lKw%7C%7C?hl=en","owner_reply":{"text":"Cortessa, Sorry to hear of your experience with trying to secure financing for a vehicle.  We at the dealership do not loan money we work with financial institutes to help people finance their vehicles.  It appears the lender would not approve you on the vehicle you selected, however, Craig was trying to at least see what vehicle the lender would approve a loan for you.  Sorry it was not a vehicle you were interested in purchasing. Perhaps you have your own lending institution that would approve  you for a loan?","date":"2025-05-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VMVHV4cnZBeXFxaWVREAE","author":"Reeds Ranch","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV9nIRhlnrgrHC5n3oYpMsURPtra_sF9R6IEyrNwa2kIyDpwQuM=s120-c-rp-mo-br100","rating":5,"date":"2025-05-23","text":"Very kind and quick service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VMVHV4cnZBeXFxaWVREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKELTuxrvAyqqieQ%7C%7C?hl=en","owner_reply":{"text":"Thank you, Reeds, for your kind words about our service; we truly appreciate your feedback and are glad you had a positive experience!","date":"2025-05-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VQZXFvNW1RMHM3b0NBEAE","author":"tina lott","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIWL3tp6R1BqDpglSc7a0PgYIrXMwPymm7Dtp9Q_RDV8XL_VQ=s120-c-rp-mo-br100","rating":5,"date":"2025-05-21","text":"Always doing a good job and getting us in and out in a timely matter.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VQZXFvNW1RMHM3b0NBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEPeqo5mQ0s7oCA%7C%7C?hl=en","owner_reply":{"text":"We're delighted to hear about your positive experience with us at Deery Brothers. Safe travels!","date":"2025-05-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNmaXZYdE9REAE","author":"Sarah Jinkens","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocILkNAnC3ezr_c12DyG5Ng4Ut_TefjzORfj3yf_KpmRJ91NaQ=s120-c-rp-mo-br100","rating":5,"date":"2025-05-19","text":"Friendly, knowledgeable staff!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNmaXZYdE9REAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICfivXtOQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for the feedback. We're glad you had a positive experience with our team at Deery Brothers.","date":"2024-12-27"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN5azd6LXhRRRAB","author":"Eddie Cassiday","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJShGxSTZFMwSVjulto23l-TE3cYIYYOeY_5eEqJ7vIG-jJ9g=s120-c-rp-mo-br100","rating":5,"date":"2025-05-18","text":"In and out fixed my wiper blades cost me a little much to diagnose loose bolts but it is what it is good service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5azd6LXhRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICyk7z-xQE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your understanding and feedback on our wiper blades service at Deery Brothers. Take care.","date":"2021-02-16"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNMbDVyVTJ3RRAB","author":"Dale Russell","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIpXS2Fde6luKirdcrB0DCADa1D8_Yj6BwA5g19wz0jd-VMjQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-05-18","text":"Great job from time i arrived until I left. Thank to the entire team.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNMbDVyVTJ3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICLl5rU2wE%7C%7C?hl=en","owner_reply":{"text":"We're grateful for your kind words and pleased to have served you well.","date":"2024-06-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VMSDByYWZtci15MnlnRRAB","author":"Tbarta1971","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKXyTsMMAT5CMQXrZ8aW0DEpoX6QOMJenN72X6rKxFKQ58_pw=s120-c-rp-mo-br100","rating":5,"date":"2025-05-17","text":"Very pleasant experience with Jake, Internet Sales Manager. Top notch communication made my distant purchase a total breeze. All Deery Brothers staff worked seamlessly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VMSDByYWZtci15MnlnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKELH0rafmr-y2ygE%7C%7C?hl=en","owner_reply":{"text":"We're glad to know our team could make your purchase process smooth. We appreciate your feedback and hope you're enjoying the new vehicle. Take care!","date":"2025-05-17"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURnNW96aS1RRRAB","author":"Jodi","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUhtRUt2vYAYFPnm1TqWWq8i_Y_1TsFVFh4j_poXJQklr4tAOYSAA=s120-c-rp-mo-ba12-br100","rating":1,"date":"2025-05-17","text":"This dealership is the absolute worst. Yes I bought my car from here, but once my service contract was up, they tried to soak me of every penny they could when it came to repairs. I bought the car brand new with an extended warranty. They told me the manifold was not covered and it was to cost me $1500.00 for the repair. I went to another dealership who gladly honored the warranty. Obviously, they do not feel obligated to be loyal to their loyal customers. I made sure to go back and tell them that the dealership in Galesburg was happy to honor my warranty. They had the audacity to accuse them of warranty fraud. If anyone is a fraud... it's Deery's! I WILL NEVER BE BACK.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURnNW96aS1RRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDg5ozi-QE%7C%7C?hl=en","owner_reply":{"text":"Jodi,\n\nWe value customer satisfaction and appreciate you sharing your review. I would like the opportunity to discuss your feedback regarding your warranty and the price of a manifold repair with our Service Team. Please contact me directly to further discuss this.\n\nBest regards,\n\nTerry Mertens\nGeneral Manager \nDeery Brothers\n(319) 752-6000","date":"2024-11-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VNdWhsLTJjeHBhaDVRRRAB","author":"Dannon SDSU","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVrnQRbc9bgAcUWKl3yUMMG5WUCV7VlcWQoDqK6HdHYzuqgJn4=s120-c-rp-mo-br100","rating":5,"date":"2025-05-16","text":"Jim was great and brings in lot of experience","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VNdWhsLTJjeHBhaDVRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEMuhl-2cxpah5QE%7C%7C?hl=en","owner_reply":{"text":"We're glad to hear you had a positive experience with our team at Deery Brothers. Thank you for sharing your feedback.","date":"2025-05-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VOUG5xWW44MjVXSWFREAE","author":"Dawn Dean","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK-8Qvc-CocIbLTfqSchJZ3KHEYgLfIZOHA_k6fIAz2H35QYQ=s120-c-rp-mo-br100","rating":5,"date":"2025-05-15","text":"They are amazing .. they worked with us on getting our truck .. very friendly place .. Rayne was our sales person .. great guy to work with along with our finance guy .. they made it happen … We recommend them to our friends who are looking for a new truck as well .. i plan to go back .. Great place Great people  thanks guys .. We love our truck","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VOUG5xWW44MjVXSWFREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKENPnqYn825WIaQ%7C%7C?hl=en","owner_reply":{"text":"Thank you, Dawn! We're so glad to hear you had a great experience with Rayne and our finance team. We appreciate your recommendations and look forward to seeing you again soon. Enjoy your new truck!","date":"2025-05-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VPcVRtLU9uNktpRjVRRRAB","author":"Laura Baker","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKawGZfapda2fnCZR8c5g5LdtUs67UrfJ9pPf9W0gaJozQ9Lw=s120-c-rp-mo-br100","rating":5,"date":"2025-05-15","text":"I arrived for my appointment time at 7:30 a.m. and my service started immediately. I received text updates continuously throughout the service process. The diagnostic findings were fully explained to me. Check out was fast and easy.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VPcVRtLU9uNktpRjVRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEOqTm-On6KiF5QE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your visit and hope to see you again.","date":"2025-05-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VLeURwTnlYdlBPRk9REAE","author":"Donna Olson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJRVIK8ns5oYDdHkKHBL4q4O8VD67UGquVzakXqi6YGCtHCow=s120-c-rp-mo-br100","rating":5,"date":"2025-05-15","text":"Jake was so patient with me I\nwas so upset as I was trying to get ready to leave for AZ.  Thank you for having a great service department.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VLeURwTnlYdlBPRk9REAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEKyDpNyXvPOFOQ%7C%7C?hl=en","owner_reply":{"text":"Thank you, Donna, for your kind words! We're glad to hear Jake was able to assist you during a stressful time. Your appreciation for our service department means a lot to us.","date":"2025-05-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURnaWF6ajBBRRAB","author":"Ally Vandenberg","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUqaTEGrRCdL9L6cHp88kJWyr3XaIKVIgSzDdcr78QHVMOBYKci=s120-c-rp-mo-br100","rating":5,"date":"2025-05-14","text":"Very friendly, very descriptive and in depth on the vehicle. Made me feel welcome!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURnaWF6ajBBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDgiazj0AE%7C%7C?hl=en","owner_reply":{"text":"We're glad you felt welcome and appreciated the details on the vehicle. Thank you for sharing your experience with Deery Brothers.","date":"2025-02-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJYlJ1LVAzMHJTaDhnRRAB","author":"Gaetano Ballarino","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJsVFRpTcjxBuQAVIZ08PJzShtVkqar7RmQlinWe1gjpyjY6Q=s120-c-rp-mo-br100","rating":5,"date":"2025-05-13","text":"Everything went smooth. Craig was easy to work with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJYlJ1LVAzMHJTaDhnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEIbRu-P30rSh8gE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive feedback. We're glad everything went well with our team at Deery Brothers.","date":"2025-05-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURQd2RMQ3dRRRAB","author":"Scott Swanson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ_U7SmMbtZB0wt_KppcDytcYgvNwmfrsdXeZmquRGJtZ8iqg=s120-c-rp-mo-br100","rating":5,"date":"2025-05-12","text":"Staff was polite, attentive, and got right to work.  Completed in a timely manner.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURQd2RMQ3dRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDPwdLCwQE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback and are glad you had a smooth experience with our team at Deery Brothers.","date":"2024-12-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VPV2dpNjc0amNXenFRRRAB","author":"Damion Hanson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWpie2g3bpi0q8V4aQz3po73bgPW2xhcZUQZncU-_8VhIU3vF3g=s120-c-rp-mo-br100","rating":1,"date":"2025-05-09","text":"This is how they do there business they pay their Workers to sit on their phone and go through Facebook and deliberately lowball people saying they have to spend two grain to clean it so that’s all they can spend yeah why don’t you go take a gander and see what they list these cars for and then when you get your title after making your payment or better yet run the VIN see where the car came from and see how much they really paid for it. I would never recommend this. Place","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VPV2dpNjc0amNXenFRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEOWgi674jcWzqQE%7C%7C?hl=en","owner_reply":{"text":"Damion\nSorry you felt the offer made to purchase the car you are selling was too low.  The dealership does purchase hundreds of vehicles annually and uses a program to find like vehicles listed online both private party and dealership inventory as well as auto auction results.  An eighteen year old vehicle with 218,000 miles would most likely need a few things addressed and would need some reconditioning either cosmetically or mechanically or it would need to be offered As-Is and sold accordingly. (The pictures in your listing show the left rear tire is extremely low as an example of some potential reconditioning needed) We wish you luck selling your car. ","date":"2025-05-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VLV1d5Yno1alpmamd3RRAB","author":"Cole Fenske","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJMmGMx5TbGi6YUEQ107SVGqpkzxR1tzJaaDjP8imPipAh9Lw=s120-c-rp-mo-br100","rating":5,"date":"2025-05-07","text":"Great experience all around, traveled three hours and everything was prepared for us on arrival. Definitely worth the trip.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VLV1d5Yno1alpmamd3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEKWWybz5jZfjgwE%7C%7C?hl=en","owner_reply":{"text":"We're glad to hear it was worth the drive. Our team appreciates your feedback and looks forward to helping you again. Take care.","date":"2025-05-07"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR2NDVpY3B3RRAB","author":"Charlie Freyling","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXFzMzVLWcQOtsILU5qEIoQiLhR1cmRW3Ted_yPwCKoA1gNP9M=s120-c-rp-mo-br100","rating":5,"date":"2025-05-07","text":"The car was taken care of in a timely manner","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR2NDVpY3B3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDv45icpwE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your positive feedback about the timeliness of our service on your car. Thank you for choosing Deery Brothers.","date":"2024-12-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNZaHZtWE5nEAE","author":"Lindsey Springstroh","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ8dnq815dPeO2bP_oNXSdJGYYNBFR83oOHuTA2dLLLmiuf4A=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-05-03","text":"I live in Chicago and worked with multiple dealerships in my area to try to find the exact car (trim level, interior/exterior color combo) that I wanted. After having my deposit on file with a Chicago-area dealership for TWO months, they finally turned to me and said that they just couldn't get the car that I wanted any time soon. So I expanded my search area, which led me to Deery. Luckily, they had the exact car that I wanted already headed their way from the factory on the freight truck, and I was able to snag it. The sales rep that I worked with was Steve Donald, and he was excellent. He was very communicative, honest, and made me feel like he valued my business.\n\nWhen it came time to pick up my new car, my parents drove me out to Deery (an approximately 3 1/2 hour drive). All of us were impressed with the dealership itself, and with all of the staff that we encountered. My dad even said that next time he needs a new car, he'll consider buying it from Deery, even though there are countless dealerships closer to where he lives!\n\nSteve spent probably close to an hour showing me some of the key features on/in my new car, which was very helpful before I hit the highway to make the long drive back home.\n\nI highly recommend Deery, ESPECIALLY if you're feeling frustrated/strung along by other dealerships! Five stars!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNZaHZtWE5nEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCYhvmXNg%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with Deery Brothers. It's good to know that our team made the process smoother and more pleasant. Safe travels in your new car!","date":"2025-05-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNZb3Vmdm53RRAB","author":"Eberhard Schmolling","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL1buCmZCkOBquCGrd0IwxtrWmBlwHBYVCGhULQB2caDkVjIw=s120-c-rp-mo-ba12-br100","rating":4,"date":"2025-05-02","text":"Great people.  Friendly and helpful","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNZb3Vmdm53RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCYoufvnwE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your kind words. Thank you for choosing Deery Brothers.","date":"2025-05-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNZMU9pRVd3EAE","author":"Jeanette Fogle","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKLhokC4Jrxs3Dvprd9g3eGSErieQcTvsKrPJzAobqa4gKPHGtN=s120-c-rp-mo-br100","rating":5,"date":"2025-05-01","text":"Fair trade and a great pickup","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNZMU9pRVd3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCY1OiEWw%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with Deery Brothers. We're pleased we could assist with the pickup and trade.","date":"2025-05-01"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNZcU9UMjdnRRAB","author":"Brandi Gall","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL726rdG8b9oiqEEqK0snl_u59WVfF5hIhWWKSVWeHLjvTmjw=s120-c-rp-mo-br100","rating":1,"date":"2025-04-30","text":"Under warranty. Told unable to follow through with promises. Scheduling service is a nightmare.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNZcU9UMjdnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCYqOT27gE%7C%7C?hl=en","owner_reply":{"text":"Brandi, I understand how frustrating it must be to experience issues with scheduling and communication while under warranty. We strive to meet our commitments and your feedback is invaluable in helping us improve. Please feel free to reach out via text or call for further assistance, and we’ll do our best to resolve this for you.","date":"2025-04-30"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURMcXFiV2lnRRAB","author":"dennis cleland","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLAynGiKasakowUVWQHnT4feFlWXOstp6K_wfDL5UDG7bMhgw=s120-c-rp-mo-br100","rating":5,"date":"2025-04-30","text":"All personnel were very friendly and helpful","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURMcXFiV2lnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDLqqbWigE%7C%7C?hl=en","owner_reply":{"text":"We’re glad you found our team friendly and helpful. Thank you for your review.","date":"2024-06-26"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURvMV9tS2Z3EAE","author":"Eli Perencevich","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW2-S4Q7K88IFIhVkjLlWRHtDZAr0jcX-Jcrvankznv3pOENnNX=s120-c-rp-mo-br100","rating":5,"date":"2025-04-29","text":"Great experience. All as discussed over the phone. No nonsense transaction. Would highly recommend","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvMV9tS2Z3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDo1_mKfw%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words and recommendation. It’s great to know the experience matched what was discussed over the phone with no complications.","date":"2025-04-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURvODR1a3F3RRAB","author":"Carlos Bolden","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVi_oBEugEaW8K8mOPf10pcHc2RJ8E6C9Yl_FJAqXufUgHpsC2n=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-04-28","text":"I had a fantastic remote buying experience with Deery Brothers! Rayne Schmitz was incredibly helpful and thorough from my first call through the delivery of the vehicle. Buying sight unseen can be stressful, but Rayne kept in constant communication (even on his day off!) and made the entire process seamless. Even after the sale, he’s been a great resource. Highly recommend working with Rayne and the team at Deery Brothers!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURvODR1a3F3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDo84ukqwE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Carlos! We're glad to hear about your fantastic experience and appreciate your kind words about Rayne's support throughout the process. Your recommendation means a lot to us!","date":"2025-04-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURvODk2MGZnEAE","author":"Craig Sanders","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLWkWv8OnQAyZQWKG0_PP-trYJ-TwbxW0ymlRpU8r_b1OOwcg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-04-28","text":"I went in for post-sales questions on my car. Staff were very helpful and friendly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvODk2MGZnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDo8960fg%7C%7C?hl=en","owner_reply":{"text":"Thank you, Craig, for your kind words! We're glad to hear our team was helpful and friendly during your visit.","date":"2025-04-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURveTdxMVZ3EAE","author":"Jeoffrey Coleman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKeXZ7eTI5O0epAU0LPymGwxxLOh1NAUHZaim_ovFpyLsP7pw=s120-c-rp-mo-br100","rating":5,"date":"2025-04-28","text":"Best service visit ever!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURveTdxMVZ3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDoy7q1Vw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ3bGVPZk13EAE","author":"Sandra Kemp","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIjOozKc9VPmgNQmSjm3g0iiCQgY1XB1apqWOL1GJN83Xs75g=s120-c-rp-mo-br100","rating":5,"date":"2025-04-28","text":"Very pleasant and understanding.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3bGVPZk13EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID7leOfMw%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words about Deery Brothers. We're glad to have met your expectations.","date":"2024-08-27"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURvN1lyOGlRRRAB","author":"Chris Faulkner","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJz1ty3AQVglt11M7aAZh9mAD_0lZsdiVnAsi7chAgwX9i6a6g0=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-04-27","text":"I had a new key made here, and the people were pleasant to work with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURvN1lyOGlRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDo7Yr8iQE%7C%7C?hl=en","owner_reply":{"text":"We’re glad you found our team pleasant to work with. Thanks for choosing Deery Brothers.","date":"2025-04-27"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURvb2Z1R2lnRRAB","author":"Mandy Wilkerson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocId5qwXqGYPZvTMHAM6XfxzpbX2-ISxCTk8l5ps2J1mwdsyog=s120-c-rp-mo-br100","rating":5,"date":"2025-04-25","text":"My car wasn’t even due to be worked on till next week, but they got me in a whole week early and got me driving back on the road. Jim is incredible to work with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURvb2Z1R2lnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDoofuGigE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Mandy, for your wonderful feedback! We're glad we could accommodate you early and that Jim made your experience so positive.","date":"2025-04-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURYbE1iN3d3RRAB","author":"Connee Stevens","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKhw-fkEY6lEs1-iJc3MOTuIdho-nM8HD-72aOcvDvbJcEbdA=s120-c-rp-mo-br100","rating":5,"date":"2025-04-20","text":"Everyone was super nice and they tried very hard to find out what was wrong with my car. And they did! Jessica ( I hope that's her name) was so very pleasant! A good experience for someone who is pretty dumb about this stuff. I like this format instead of sending a questionnaire asking for all good answers. ( which I just throw away)","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYbE1iN3d3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDXlMb7wwE%7C%7C?hl=en","owner_reply":{"text":"We're glad you appreciated our team's efforts in diagnosing your car issue. Your feedback about the format is valuable, and it's great to hear we provided a good experience. Thank you for choosing Deery Brothers.\n","date":"2024-10-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNvdGFueDJRRRAB","author":"Mitchell McClarnon","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW3GNt0M0_LtfO2dYp7w9ix06C9F7Gm_TlFFZDjdzNR8FurR2I=s120-c-rp-mo-br100","rating":2,"date":"2025-04-18","text":"Took it in for warranty work and the charged me $170 further reloading the software it was suppose to already have.  They already lost chance of me ever purchasing a vehicle there now the service work will Never be handled again!  They got the second star by the employees that handled everything.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNvdGFueDJRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCotanx2QE%7C%7C?hl=en","owner_reply":{"text":"Mitchell, I tried reaching out to you, however, your voicemail is full. I wanted to apologize we must not have done a good job explaining that dealerships do not charge customers for manufacturer warranty work. We charge the manufacturer. If your vehicle repair is not covered by the vehicle manufacturer warranty the customer is responsible for the cost of the repair. If you feel the repair should be covered by the manufacturer warranty you will need to contact the manufacturer as the dealership is not the warranting party unless specifically spelled out in the terms of sale.  It appears you did not purchase your vehicle from Deery Brothers of West Burlington. If the party you purchased your vehicle from provided a warranty to you for your vehicle we suggest you contact that party. If you have any questions please feel free to contact me. \nTerry Mertens\nGeneral Manager\nDeery Brothers of West Burlington\n(319) 752-6000","date":"2025-04-18"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNvNHNfd1B3EAE","author":"Chloe Kirkhove","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIcyul-eyTMVxCmVNQiidf5afrfe2R-L3kTOPMNEjYqahGexw=s120-c-rp-mo-br100","rating":5,"date":"2025-04-15","text":"I was told that it would take about an hour to get my key programmed. It ended up taking almost two hours for it to be done with no update until I texted the number they provided and asked for one myself. They did an absolutely great job, but the communication could be better.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNvNHNfd1B3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCo4s_wPw%7C%7C?hl=en","owner_reply":{"text":"Your feedback is valuable, and we're grateful for the insight on communication. Thanks for choosing Deery Brothers.","date":"2025-04-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNHdVAySmhRRRAB","author":"Darrell Bachtell","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJT-Usld6dG_qetkgFmzLRzlZcad5RInacp-qKG2Z4bOSqn=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-04-15","text":"Great experience.   Informed of any problems and how to correct them.  Also how long for repair parts to arrive.   Everyone very helpful and informative","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHdVAySmhRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICGuP2JhQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback. We're glad to know our team was able to provide you with helpful information during your visit.","date":"2022-01-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNvNkl5bXBnRRAB","author":"kevin vickers","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXha8zxW0qjItOaK5-MqgnhfrEnKtMMG6OKfCLTnA3VeIXWwM6L=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-04-14","text":"They were very easy to work with and very friendly","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNvNkl5bXBnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCo6IympgE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with us. We appreciate it and wish you all the best.","date":"2025-04-14"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURJc2FTQVR3EAE","author":"John Kelly","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWPWNz47IoYReTAuhJnyD-TEgKhaOdLcolKEriHzT7FVC8Bglx5=s120-c-rp-mo-br100","rating":5,"date":"2025-04-10","text":"Deery Brothers was a wonderful dealership experience.  The staff were friendly and knowledgeable, low pressure and high on respect.  We couldn’t have asked for a better car buying experience!  We love our new Traverse!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURJc2FTQVR3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDIsaSATw%7C%7C?hl=en","owner_reply":{"text":"We're glad to hear you enjoyed your time with Deery Brothers and the Traverse. Thank you for sharing your positive experience!","date":"2025-04-10"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNaME5fRVlnEAE","author":"David Ure","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV0CKX2GZzudVs85dcwdKr4ZAFXxmvRfGdLXmQ7fiyprFcqil5TIg=s120-c-rp-mo-br100","rating":5,"date":"2025-04-09","text":"Working with Amanda is always a pleasure. I do think their in-progress notifications app needs some work. This is the second I've not been able to reply to it and have had to seek out Amanda. She took care of things very quickly, but the online problems I've had are perplexing.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNaME5fRVlnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICZ0N_EYg%7C%7C?hl=en","owner_reply":{"text":"Thank you for writing this review. We're glad our team promptly assisted you, and we appreciate your feedback about the app which we will look into.","date":"2023-09-11"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURJdXV5SmxBRRAB","author":"Debbie Derby","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLIkqyuYl9-wgjODAPJVeoafgI-8xvX5QWVDUPb52k9Mbildw=s120-c-rp-mo-br100","rating":5,"date":"2025-04-09","text":"We had a wonderful experience at Deery Brothers!  Iziah was wonderful, very knowledgeable and professional!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJdXV5SmxBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDIuuyJlAE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your positive feedback and are happy to hear our team provided a great experience.","date":"2025-04-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURJcU9xNTZRRRAB","author":"Ron Meierotto","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIwOf-E2qSSFchEjk9bJcc8tLnIRgPZZiuc0whHBVDDIVgHPw=s120-c-rp-mo-br100","rating":5,"date":"2025-04-06","text":"Excellent service friendly staff","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJcU9xNTZRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDIqOq56QE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback. We're happy to hear about your positive experience with our team at Deery Brothers.","date":"2025-04-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNJODVQVFlnEAE","author":"Stacey Hathaway","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVWU2QvEvBMPWkuJn09JsP5h6_wJNyxv2I_QnQNTNiiTgfgI-x-kw=s120-c-rp-mo-br100","rating":1,"date":"2025-04-04","text":"We just bought a used 2021 Nissan Altima from them and it has been a very bad experience. The salesman, Tyler, seems very uninterested in helping. Tried to get them to come down on the price but we ended up HANDING THEM A CASHIERS CHECK FOR THEIR FULL ASKING PRICE. $19k and some change. Occasionally the car can't start and \"Key Error\" pops up on the dash. After shining my tires I realized that the tires have large gouges out of the sides so they're not even safe to drive on. But their inspection paper says the tires passed their inspection. They have made 0 effort to correct any of the issues. DO NOT buy from them.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNJODVQVFlnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCI85PTYg%7C%7C?hl=en","owner_reply":{"text":"Stacey, I’m truly sorry to hear about your experience with the 2021 Nissan Altima and the issues you've faced. Your concerns regarding Tyler's assistance and the condition of the tires are very important to us. We want to make this right and appreciate your feedback. Please feel free to reach out via text or call so we can discuss how we can assist you further.","date":"2025-04-04"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURfeE9XNkVnEAE","author":"Don Lindholm","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVhHL7Y508Mte-4hVm7XnXCcr_WmBCYU-kqxlgN-g2H-iSk-C4=s120-c-rp-mo-br100","rating":5,"date":"2025-04-04","text":"I am satisfied.  The technician was very pleasant and the work was promptly done…and I enjoyed the popcorn and hot chocolate!😁","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfeE9XNkVnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID_xOW6Eg%7C%7C?hl=en","owner_reply":{"text":"Sounds like a satisfying visit. Glad the technician and snacks added to your experience!","date":"2025-01-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNJNDcybU13EAE","author":"Wendy Schauer","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUs8MZAVqxzMv7z52jmNqrQ3Vj0kPVv3YtSBHR4jQvAzjvVDj5h=s120-c-rp-mo-br100","rating":5,"date":"2025-04-04","text":"Helpful and courteous staff! Colton took great care of us…and they have popcorn :-)","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNJNDcybU13EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCI472mMw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNJa1pHdkd3EAE","author":"Douglas Clark","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJYzSg3kfJGrRG8a3SMIvrhv8Ps9JKCaeuGWty4P1--CMWjTw=s120-c-rp-mo-br100","rating":2,"date":"2025-04-02","text":"Go on a 90 mile round trip to get a recall fix via an appointment that they requested I make only to learn that the recall part has to be ordered. Means another trip. Stupid dealership. Should have had the part or called me ahead of time to tell me they were out of the part. This is one reason I normally don't deal with this over priced joke of a place.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNJa1pHdkd3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCIkZGvGw%7C%7C?hl=en","owner_reply":{"text":"Douglas, I understand your frustration regarding the inconvenience caused by the need for a recall part and the additional trip required. It's disappointing when expectations aren't met, and I sincerely apologize for the lack of communication. Your feedback is valuable, and we want to ensure a better experience in the future. If you need further assistance, please feel free to reach out via text or call.","date":"2025-04-02"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNJOGEtSnlRRRAB","author":"matthew hoffman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIpqql8d6MXKEcQUpKna-5-M3vMLzG5unWQ93VZ7fSWuWJ4HA=s120-c-rp-mo-br100","rating":5,"date":"2025-04-02","text":"Worked with Ivan.  He was great. Very helpful throughout the whole lease process.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNJOGEtSnlRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCI8a-JyQE%7C%7C?hl=en","owner_reply":{"text":"We're glad to hear that our team provided you with a helpful lease experience. Thank you for your review and have a wonderful day!","date":"2025-04-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNJNXEzRnFRRRAB","author":"Rebecca Harris","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIQpCixcuC7aZ0xQgBEq4j5o9HcpoWWzIDZf0kngk-LKmlixg=s120-c-rp-mo-br100","rating":5,"date":"2025-04-01","text":"I was impressed with the Additional Service Recommendations with the reason why’s. Very straightforward. Although your employee can say the reasons why at the dealership, having it written out is better.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNJNXEzRnFRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCI5q3FqQE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback and are pleased you found the written Additional Service Recommendations clear.","date":"2025-04-01"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR2NnNYWFNREAE","author":"jerry cochenour","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVGFLWoUn85my9-fYeN7TWzB7V35yHeaOvPxFNisX7-CG_KUhg=s120-c-rp-mo-br100","rating":5,"date":"2025-03-31","text":"Very nice people to deal with! They treat you like a person! Great service! Very clean shop! Keep up the good work!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR2NnNYWFNREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDv6sXXSQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for your kind words and support. We're glad you had a positive experience at Deery Brothers.","date":"2024-12-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNJOU95QXB3RRAB","author":"Jaime DeCrane","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV2uXhbGzOhr7cD9Ebo8hrHvI__rXOZN7Mhdrj-6oK124g3RrLmjw=s120-c-rp-mo-br100","rating":5,"date":"2025-03-30","text":"Jim has been great with everything. The process of getting my Mazda back on the road has been easy. The office staff are personable and helpful. I have been really happy with the level of service at Deery Bros.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNJOU95QXB3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCI9OyApwE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Jaime, for your kind words! We're glad to hear that Jim and our office staff made your experience smooth and enjoyable—your satisfaction means a lot to us!","date":"2025-03-30"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNJNkoycWtnRRAB","author":"Addy Brumble","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKmp0niSiI5RUkOpEIeX-bXgmy6hAp5dTbJ2mIdRpWsllqnTVl2=s120-c-rp-mo-br100","rating":5,"date":"2025-03-29","text":"Rayne was very patient and helpful when helping me purchase my first vehicle! Staff always made sure I was helped. I would definitely return for my next vehicle!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNJNkoycWtnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCI6J2qkgE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Addy, for your wonderful feedback! We're glad Rayne was able to assist you and that our staff made your experience smooth; we look forward to seeing you for your next vehicle!","date":"2025-03-29"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUR3NjdUOE1nEAE","author":"Ralph Meyer","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV-Ke8Dwmtuz4_AjrllQkCYMec2z1gWy4OC7czA5fvnMaxnl7qe=s120-c-rp-mo-br100","rating":5,"date":"2025-03-28","text":"They where quick and got my Oil changed earlier then what I expected","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUR3NjdUOE1nEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDw67T8Mg%7C%7C?hl=en","owner_reply":{"text":"Thank you, Ralph, for your kind words; we're glad to hear we could get your oil changed faster than expected!","date":"2025-03-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUR3bmI2YzdBRRAB","author":"Mitchell Taylor","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW70Be0WdfFr-_o8AQWbkQwRH86yTVrWzksFdfykwUw_6W4iek5gg=s120-c-rp-mo-br100","rating":5,"date":"2025-03-27","text":"Deery Brothers is always responsive to our service needs. I’d recommend them to anybody in their service area areas","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUR3bmI2YzdBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDwnb6c7AE%7C%7C?hl=en","owner_reply":{"text":"Thank you for recommending Deery Brothers. We're glad we could assist with your service needs.","date":"2025-03-27"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURfeUo2V1JREAE","author":"Charlie Thie","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIpubQ9wbbNPvMRalVqSGuUT6_tnsBT1Q31ysUbUDvMCy8nqQ=s120-c-rp-mo-br100","rating":5,"date":"2025-03-27","text":"Service was performed on time, staff was very courteous and professional","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfeUo2V1JREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID_yJ6WRQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind review. We appreciate your feedback and are glad our team's service met your expectations. All the best from Deery Brothers.","date":"2025-01-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUR3dGIyRW5nRRAB","author":"Mr. Uplifter","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL6aUz1AGmoNoR-TttkA0Ssgw_Orv93oDu5uZ6ID67DqohrIw=s120-c-rp-mo-br100","rating":5,"date":"2025-03-27","text":"Very good service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUR3dGIyRW5nRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDwtb2EngE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUR3cWJ5QlpREAE","author":"Holly Davison","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJenkS0az2R16IkwG8s3lXZKxA-yRY6Pz4vZYhesCgWfb3j0w=s120-c-rp-mo-br100","rating":5,"date":"2025-03-26","text":"Jim and staff were able to locate electronic issue. Jim gave regular updates on findings. Answered my questions expediently and professionally.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUR3cWJ5QlpREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDwqbyBZQ%7C%7C?hl=en","owner_reply":{"text":"We're pleased our team could assist with your electronic issue so effectively. Thank you for the kind words about their service.","date":"2025-03-26"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUR3cWFhTHFRRRAB","author":"Spencer Elliott","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLeskHro_eRuM4G0T1rOQxiI8l9nyUWqzX52WbXwh4G4R1aOw=s120-c-rp-mo-br100","rating":5,"date":"2025-03-26","text":"My daughter loves her new car!  Thanks Rayne.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUR3cWFhTHFRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDwqaaLqQE%7C%7C?hl=en","owner_reply":{"text":"We're pleased to hear your daughter loves the new car. Our team appreciates your kind words.","date":"2025-03-26"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUR3dklUYlFREAE","author":"Robert Rupp","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUbhpEtTbSSM6evyCblmfwlxXUNQ-s-KxnbF7O251SXSlvMZ-RM=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-03-24","text":"Rayne was very nice to work with. He is knowledgable and friendly. But the most notable thing about him was his ethics and how he applied no pressure. Pressure is the quickest way to turn me off a dealership.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUR3dklUYlFREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDwvITbQQ%7C%7C?hl=en","owner_reply":{"text":"We're pleased to hear that our team's approach stood out to you. Thank you for choosing Deery Brothers and sharing your experience.","date":"2025-03-24"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUR3MEx1c09REAE","author":"Inday Pistang","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXGV6x44_kwmjgLVU0ANUmh9SdrvkwYrT1YjSHp7YugnEjuFMf4=s120-c-rp-mo-br100","rating":5,"date":"2025-03-22","text":"Rayne is amazing sales guy! For his young age he knows his job very well! Customer service topnotch!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUR3MEx1c09REAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDw0LusOQ%7C%7C?hl=en","owner_reply":{"text":"We're glad to hear you had a great experience with our team at Deery Brothers. Thank you for your kind words.","date":"2025-03-22"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNiNS1Ub2RREAE","author":"John Graham","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKDyZuovS4RcSHRzT9dZ-NMFHjVOGyv84et3Aoq_Rn8oyxo9Q=s120-c-rp-mo-br100","rating":5,"date":"2025-03-22","text":"The power seat in my Toyota Avalon was not working properly.  I made an appointment to have it fixed.  The service department was ready when I arrived.  They fixed the problem for no charge.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNiNS1Ub2RREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICb5-TodQ%7C%7C?hl=en","owner_reply":{"text":"We're glad to hear our service department took care of the power seat issue for your Toyota Avalon. Thank you for sharing your experience with us, and take care.","date":"2024-07-30"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUN3MTZHdE9REAE","author":"Nattie Gee","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXfzIKT1zMwzUuqsZvdrKDvkZOjWnXGcjoeR9TY1mB4QIOseh0b=s120-c-rp-mo-br100","rating":5,"date":"2025-03-21","text":"Anya was very sweet. I appreciate her taking the time to listen and understand my needs in a vehicle. She made the buying process a beeeze!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUN3MTZHdE9REAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCw16GtOQ%7C%7C?hl=en","owner_reply":{"text":"We're glad to hear our team provided an easy and enjoyable buying experience. Thanks for choosing Deery Brothers.","date":"2025-03-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUN3aHBqZFpBEAE","author":"Jason Spiegel","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUr8Zi2M29ua9-jCDTr3hyZKEGsU5kIRYX0KRqLgrdfdZXnLgVV=s120-c-rp-mo-br100","rating":5,"date":"2025-03-18","text":"Rayne S was great to work with and made my out of state trade and sale easy!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUN3aHBqZFpBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCwhpjdZA%7C%7C?hl=en","owner_reply":{"text":"Thank you, Jason, for your kind words about Rayne S; we're glad to hear your out of state trade and sale went smoothly!","date":"2025-03-18"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUN3OHEtS1BREAE","author":"Anna Broughton","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLc9cAj5FkupgJ8mjBahhiXuelyQhVwut93fewe3ELzli6v-A=s120-c-rp-mo-br100","rating":5,"date":"2025-03-17","text":"As I was waiting the people was very polite,  come out explain everything to me , also gave me a ride to and from while working on car. Very nice day, exspect spending more money thought I had thought but car is done with what it needed.  Thank you","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUN3OHEtS1BREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCw8q-KPQ%7C%7C?hl=en","owner_reply":{"text":"We're glad to hear you had a pleasant experience with us at Deery Brothers. If you have any further questions about your car, feel free to reach out. ","date":"2025-03-17"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUN3MG82QXpRRRAB","author":"Pamela Farr","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKYpodLsXt9VJfhBOHADzI3FMcXQsDDwdg6mKvs_rqn6jK4eA=s120-c-rp-mo-br100","rating":5,"date":"2025-03-17","text":"Everything was great but the Finance Manager was a bit pushy about the extended warranty. Our salesman Rayne Schmitz was terrific.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUN3MG82QXpRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCw0o6AzQE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback. It's great to hear about your positive experience with our team at Deery Brothers, and we will take this into account.","date":"2025-03-17"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUN3NklmWUVBEAE","author":"Bre Monroe","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXShh3-eqVeSna0-IfRURy1-2UYpWNqTVrzOSW6tfJO5r1FrBg=s120-c-rp-mo-br100","rating":5,"date":"2025-03-16","text":"Preston & Rayne were AMAZINGGG! Got me into something I actually liked & made the process a breeze!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUN3NklmWUVBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCw6IfYEA%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback and are glad our team made the process smooth for you. Enjoy your new ride from Deery Brothers.","date":"2025-03-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURReDhHeU5BEAE","author":"Rochelle Lee","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLRKAg2HSf23t0V11Jx-6x8cUX-jVnJDWhCM8iGuHul5Qt8CA=s120-c-rp-mo-br100","rating":1,"date":"2025-03-14","text":"Buyer beware they sold me a Jeep that the seat was already broken. I asked for the seat to be fixed before I purchased the vehicle. Cody S the sells guy stated it would be covered under my warranty in 30 days now he can’t fix it unless I pay for it. This whole process was a mess I would recommend you go to another dealer!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURReDhHeU5BEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDQx8GyNA%7C%7C?hl=en","owner_reply":{"text":"Rochelle, \nDeery Brothers of West Burlington at 200 S Gear Ave, West Burlington does not have a salesperson by the name of Cody S.  Perhaps you meant to leave this review another dealership. We also have no record of selling you a vehicle. If  we can help in anyway please reach out to us. (319) 752-6000","date":"2025-03-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURRczhtM3BnRRAB","author":"Patty G","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLFa6dNd03DMkCethZOeO7fuKeY9SVnlPkOZ1ZvKwGod8VQog=s120-c-rp-mo-br100","rating":5,"date":"2025-03-14","text":"I thought every thing went fine so far! It looks like a good job and I really appreciate that very much! Thank you for doing a good job! I will let everyone know you did an excellent job! Thanks!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURRczhtM3BnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDQs8m3pgE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Patty! We're so glad to hear you had a great experience and appreciate your kind words; your support means a lot to us!","date":"2025-03-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURReDg2QTFBRRAB","author":"Peter Cawley","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL4VA9E7mJW-kbfiL37qNyvlXNhPh4EzfXjo7SuZ_JDixY3DA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-03-14","text":"Straight shooters - very responsive","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURReDg2QTFBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDQx86A1AE%7C%7C?hl=en","owner_reply":{"text":"We're grateful for your feedback. Thank you for choosing Deery Brothers.","date":"2025-03-14"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURRZzcyZU9nEAE","author":"Abby Brunken","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXyIbtavqaJ7tmPQ3Og1J2vJquhQQr9otaKgFygG3UpvM7N_xih=s120-c-rp-mo-br100","rating":5,"date":"2025-03-13","text":"Preston was absolutely wonderful to deal with. Definitely made process enjoyable.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURRZzcyZU9nEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDQg72eOg%7C%7C?hl=en","owner_reply":{"text":"We're happy to know our team provided an enjoyable experience. We appreciate your feedback on our service at Deery Brothers.","date":"2025-03-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURReWI3NTF3RRAB","author":"Darin & Michelle Hauswirth","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLnoEvfkEqMBDY6NHPMr2rsrISAYRauizDIfmW3Mq2ZBNGiPQ=s120-c-rp-mo-br100","rating":1,"date":"2025-03-12","text":"I’ve always thought Deery Brothers collision center was one of the best and have gone there every time I needed work done and have recommended them multiple times. Those days have came to an end, when we hit a deer with our four runner I again went there, when I got it back the front bumper didn’t fit, I said something and they tried to fix. After looking at it for several months and having a dealership want to take 2500 off the trade in allowance I reached out to my insurance company and they eventually corrected it. In my opinion a vehicle should look at good as new after being repaired. I’ll be taking my vehicles to Collision Center from now on! Not sure what you did, or who left, but the quality has definitely taking a hit! As far as the dealership itself is great, but the collision center not so much, it used to be!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURReWI3NTF3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDQyb751wE%7C%7C?hl=en","owner_reply":{"text":"Darin, I appreciate you sharing your experience with us and I'm truly sorry to hear about the issues you've encountered with the collision center. It's understandable to expect your vehicle to look as good as new after repairs, and I apologize for not meeting that standard. Your feedback is invaluable, and I will ensure it is addressed. If you would like to discuss this further or need any assistance, please feel free to reach out via text or call.","date":"2025-03-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURRbHNpYUFREAE","author":"Bob Steinman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJOPMrzc_pvUjzUm7qD9ayTP6agZ8GDceAt7ZDVR-BLgiVtlA=s120-c-rp-mo-br100","rating":5,"date":"2025-03-10","text":"Tyler Schilson, our sales consultant helped us get the car and the deal we wanted. Kudos to Mark, the Sales Manager for the follow through. Shop Deery Brothers for sure!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURRbHNpYUFREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDQlsiaAQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for choosing Deery Brothers. We're pleased that our team could assist with your purchase. Enjoy your new car!","date":"2025-03-10"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURRLW8ycUNBEAE","author":"Kathrine Yerhart","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ95L8eZFitTLqZ2UpO9Kwe3d7443EfTPX4ZAPR_l8LEc_qNw=s120-c-rp-mo-br100","rating":5,"date":"2025-03-10","text":"Quick friendly service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURRLW8ycUNBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDQ-o2qCA%7C%7C?hl=en","owner_reply":{"text":"Thank you for the kind words. We're glad you had a positive experience with Deery Brothers.","date":"2025-03-10"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNRajdYVkdBEAE","author":"Gerri Davis","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLVZBZylHYAEs8_WwbSA7s_kCJCQhb2EnOH2hMZceXh9-_m6A=s120-c-rp-mo-br100","rating":5,"date":"2025-03-08","text":"Buying a new car can be stressful, but Deery Bros. makes it easier! They knew why we were there, and we knew what we wanted . Came together and we had a new car! Love it!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNRajdYVkdBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCQj7XVGA%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience. Enjoy your new car!","date":"2025-03-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNRbWJ5RS1RRRAB","author":"Dakota Blodgett","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIAdptrUOdMWsrEpkK7jkqd2n-VYpMCpN01Gyc8v2qYdCPS4g=s120-c-rp-mo-br100","rating":4,"date":"2025-03-05","text":"Jake and Brandon in sales were phenomenal to work with when I was in a time crunch to find a new car after totaling mine. The service team has been very helpful while dealing with a transmission issue. I feel like they have gone above and beyond for me during this very frustrating process.\n\nHowever, their finance person that I dealt with was very rude and condescending. He would be the the only thing deterring me from returning.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNRbWJ5RS1RRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCQmbyE-QE%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your experience with our team. While it's great to hear about your positive interactions, we're concerned regarding the finance interaction you mentioned. Please reach out directly so we can address this situation further and assist in resolving any issues.","date":"2025-03-05"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNRbnZ6a2tnRRAB","author":"Lynne Draper","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUg6LFvTS7MC8DaYnyBtU78bjy9CEvMgY2dkIC8h82hyjYkN8M=s120-c-rp-mo-br100","rating":5,"date":"2025-03-04","text":"Easy to get an appointment, the staff is friendly and helpful. The lounge is comfortable. I feel that my vehicle is in safe hands.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNRbnZ6a2tnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCQnvzkkgE%7C%7C?hl=en","owner_reply":{"text":"Glad to hear you enjoyed your experience with us at Deery Brothers. Wishing you smooth travels ahead.","date":"2025-03-04"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNRaHF6RnVBRRAB","author":"Amy Van Fleet","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKOJWt4lpzDvjbD7-QhqYEDNAgOR_Ke4QDdBqL7EfYdxmMsVA=s120-c-rp-mo-br100","rating":5,"date":"2025-03-03","text":"Everyone was super friendly, professional and personable! Anya was very polite and didn’t try and pressure me into buying anything I didn’t want. I will buy all of my vehicles from now on from Dewey Bros in West Burlington!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNRaHF6RnVBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCQhqzFuAE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words. We're glad to hear about your positive experience with our team at Deery Brothers.","date":"2025-03-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNRbXZ2aEVBEAE","author":"Sadie Forsythe","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW_eBDZERjgPmTsesPH1YTd2J3q5DlaipgzqdvIGk-5RNndV5JI=s120-c-rp-mo-br100","rating":5,"date":"2025-03-03","text":"Demetrius helped us find our forever car and was so much help! He was professional and patient. 100% would recommend Deery Brothers!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNRbXZ2aEVBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCQmvvhEA%7C%7C?hl=en","owner_reply":{"text":"Thank you for recommending Deery Brothers. It's great to hear our team provided excellent service.","date":"2025-03-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNRX01HMnRRRRAB","author":"Gerald Swanson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIAO46K-ne0hwxdp3Gr7UyNV_TTtndUowCZi5L6GcXCz74nqw=s120-c-rp-mo-br100","rating":5,"date":"2025-03-03","text":"Had a difficult problem to solve with my cars driver assistance program but Deery technician and service team leader persisted till it was solved. As cars become more complicated dealer service and it’s connection to the manufacturer and their engineers will become more and more important. Deery has the team and the connections to succeed.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNRX01HMnRRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCQ_MG2tQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience. We're glad the team was able to assist with your driver assistance program. We appreciate your feedback and wish you well.","date":"2025-03-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNRbXJ5S3lBRRAB","author":"Bobby Gerst","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIZgKYe6P-ksMEnvW-dWvAiKQZsqBc9BanXJ65y5pR9zG0Hzw=s120-c-rp-mo-br100","rating":5,"date":"2025-03-03","text":"All work was handled under warranty.   Was given a rental car to drive while my truck was in the shop.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNRbXJ5S3lBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCQmryKyAE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience. We're pleased everything worked out with your warranty service and rental vehicle.","date":"2025-03-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNReE1IQXBnRRAB","author":"Bucksmom13 Kelly","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKCtnNYF0r_Irhhv25acv8pUhYNQLUMBMEO34sRnL27XMUqqw=s120-c-rp-mo-br100","rating":5,"date":"2025-03-02","text":"Just overall pleasant experience. Everybody was extremely pleasant and very tolerant of my extreme blithering. I came in to look at a specific car from Car Gurus and that is what I purchased.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNReE1IQXBnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCQxMHApgE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your kind words and are glad you had a pleasant experience with us at Deery Brothers. Have fun with your new car!","date":"2025-03-02"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNRalBQSWtRRRAB","author":"debra sink","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIImU_gGZM0iXCwt_LyjOLsbjWs_pnv3iH7C_cA8sXYsJWO3g=s120-c-rp-mo-br100","rating":5,"date":"2025-03-02","text":"Good Service and very polite","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNRalBQSWtRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCQjPPIkQE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Debra, for your wonderful feedback; we appreciate your kind words about our service and politeness!","date":"2025-03-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNRMk5DZk9BEAE","author":"Dylan Burger","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXufaXMX1oBQJRwQ0XkHDT3_2t5bbqbqJbJPbxzyY164mEuPRxYKg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-03-01","text":"Great experience! Got a fantastic vehicle at well below MSRP, while getting KBB value for my trade. I traveled from out of state but they were able to do much of the paperwork before hand and didn't try to undercut my trade value once they had me in the store. Fast communication, no pushy salesman or finance department, no forced add ons or protection packages, etc. Would definitely use again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNRMk5DZk9BEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCQ2NCfOA%7C%7C?hl=en","owner_reply":{"text":"Thanks for the kind words. We appreciate you highlighting our straightforward process and are glad to hear everything went smoothly with your trade-in and new vehicle at Deery Brothers. Enjoy your ride!","date":"2025-03-01"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNRdUp1Slp3EAE","author":"Jeff Skow","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUep4gS4XE8Iy5e506VbZIF2IkoRkM1iucBq6lebUOS3bea-q_0=s120-c-rp-mo-br100","rating":5,"date":"2025-03-01","text":"Very friendly and polite people. I usually hang around and go  visit with Ivan my salesman. We always have a good laugh and catch up on things.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNRdUp1Slp3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCQuJuJZw%7C%7C?hl=en","owner_reply":{"text":"Thank you, Jeff, for your kind words! We're glad to hear you enjoy visiting with Ivan and appreciate the friendly atmosphere we strive to create.","date":"2025-03-01"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNRLU5TRG9BRRAB","author":"Carolyn Zaiser","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWUKswyIP-AKrzURF76Eab7YYJvUsebVtsmmAoOOPj1IB0ZTf_D=s120-c-rp-mo-br100","rating":5,"date":"2025-03-01","text":"Great experience! Prompt, helpful, pleasant and efficient! Thank you everyone who helped me.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNRLU5TRG9BRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCQ-NSDoAE%7C%7C?hl=en","owner_reply":{"text":"Thank you for the kind words! We're glad to hear everything went smoothly.","date":"2025-03-01"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURndS02WjRRRRAB","author":"nadia dimartino","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLlGY3-9WqDucn6i4PkFpVa49dRt7QMdt7XErCry17s3Gh72g=s120-c-rp-mo-br100","rating":5,"date":"2025-02-27","text":"Lauren is super kind, attentive, and overall excellent at her job! She listened to my needs and made sure I got exactly what I was looking for within my budget while explaining and exploring every option along the way. 10/10 :)","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURndS02WjRRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDgu-6Z4QE%7C%7C?hl=en","owner_reply":{"text":"We're happy to hear about your experience with our team. At Deery Brothers, we make it a priority to offer exceptional service. Thank you for the 10/10 review!","date":"2025-02-27"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURnMjRhbm5nRRAB","author":"Steve Gust","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVsxyqfkOSoiVzSTkmN2GBgEO1Io9FNZdRRNnUPxaIN4tCU-CEU=s120-c-rp-mo-br100","rating":5,"date":"2025-02-27","text":"I’m just starting the purchase of a new car. My first contract was handled perfectly and professionally.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURnMjRhbm5nRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDg24anngE%7C%7C?hl=en","owner_reply":{"text":"Thanks for choosing Deery Brothers. We're glad our team provided a smooth experience for you. Enjoy your new vehicle!","date":"2025-02-27"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURnMjctMTdnRRAB","author":"Betty Searl","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKE4pZZGbF-tEmS5VdboIolCeER9GWAprlJXBolu5o72PkZIw=s120-c-rp-mo-br100","rating":5,"date":"2025-02-27","text":"Could not have any better service. Very friendly people.. thank you.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURnMjctMTdnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDg27-17gE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words and support. We appreciate you choosing Deery Brothers.","date":"2025-02-27"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURnNnEzYkF3EAE","author":"dessa rodeffer","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVdF_Y7Yeq6VUXuDAL-FKtUF-XzZwBQQcr1qCbAsTl4HpPvD1nH=s120-c-rp-mo-br100","rating":5,"date":"2025-02-24","text":"Excellence friendly service and satisfied my every request and more. I was given their best price from the start and my car was ready when I requested it. So happy to work with Deery of West Burlington, IA for sales and service. Love my new 2025 Murano!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURnNnEzYkF3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDg6q3bAw%7C%7C?hl=en","owner_reply":{"text":"We're glad to hear you’re pleased with your 2025 Murano and the service you received at Deery Brothers. It's great to know that everything met your expectations. Take care and enjoy your new car!","date":"2025-02-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURnOXVUUnNnRRAB","author":"Curtis Renzelmann","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVtAvQ7Y1L_yyxvAv9ekEjDZ2ZJZC9pZuvXdzhGBEqbgDtP7BlW=s120-c-rp-mo-br100","rating":5,"date":"2025-02-24","text":"We made the appointment for Saturday morning. Got there 10 minutes before the appointment they pulled the car in the service tire rotation was quick. They even brought our air filters in to show us that they did not need to be replaced and told us that the brakes we’re gonna need replaced on the front, but they still wasn’t down to what they recommend yet pay your bill and out the door all within about an hour","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURnOXVUUnNnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDg9uTRsgE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great feedback. I'm pleased that your service went smoothly and appreciate you choosing Deery Brothers. Take care!","date":"2025-02-24"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNuaU9DTWNnEAE","author":"eris so","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJriv-YZCv858hgyZF4R5nxpOAQUH3R9sXvohASTLO66hWIcg=s120-c-rp-mo-br100","rating":5,"date":"2025-02-24","text":"Customer service was amazing, got an oil change and it was quick. Employees were very friendly and very thorough with their explanations on their services. Definitely would recommend!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNuaU9DTWNnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICniOCMcg%7C%7C?hl=en","owner_reply":{"text":"We're glad to hear you had a positive experience with our team and found the oil change service satisfactory. Your recommendation means a lot to us. Thank you for sharing your feedback!","date":"2024-09-22"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURnM3NhbU9nEAE","author":"Ginny Oddo","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLB3_LXXJseRq__Z_b34y6XbI1xo8TgSkWj579GJ92zABBf5w=s120-c-rp-mo-br100","rating":5,"date":"2025-02-24","text":"Efficient recall work.  Jim was very friendly and professional.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURnM3NhbU9nEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDg3samOg%7C%7C?hl=en","owner_reply":{"text":"Glad to hear you had a positive experience at Deery Brothers with our team. We appreciate your feedback on the recall work.","date":"2025-02-25"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURnaXBqbENBEAE","author":"Shelley Dill","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJlRCX2MBgP56-liGS92L3_2DgLE6n1K9-VkJY-DzHecuoeCQ=s120-c-rp-mo-br100","rating":5,"date":"2025-02-23","text":"The car looks awsome. The only place we go","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURnaXBqbENBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDgipjlCA%7C%7C?hl=en","owner_reply":{"text":"Thank you for choosing Deery Brothers. We appreciate your trust in us.","date":"2025-02-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURnbElELW5RRRAB","author":"Reggie Van Gleason","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWvJOOZr4n41Q5l1hvmjgqo6mH3kdTdAopxGhbw0_VGJINs9u4n=s120-c-rp-mo-br100","rating":5,"date":"2025-02-22","text":"Helpful sales rep made for a easy test drive and helpful purchase process. Much easier and painless than expected. Recommend Steve Donald!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURnbElELW5RRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDglID-nQE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Reggie! We're glad to hear that you had an easy test drive and a smooth purchase process, and we appreciate your recommendation of Steve Donald.","date":"2025-02-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNnNy15RTBRRRAB","author":"Sophia Cesar","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIpOCLNkOfp-8v8UdHuSWIg5Rird3phPITL4_6a3Etbt_joGQ=s120-c-rp-mo-br100","rating":4,"date":"2025-02-21","text":"Very nice people and very quick service. Went to look at vehicles and left with a new car the same day","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNnNy15RTBRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCg7-yE0QE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Sophia! We're glad to hear you had a positive experience with our team and found the perfect car so quickly. Enjoy your new ride!","date":"2025-02-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNnNy1pRWV3EAE","author":"Cassie Bringman","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVsc5fw71sxDXMyo1QBF9jyEZOBQVKEYEsikSBHc2_jmD9XLzu7=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-02-21","text":"Great customer service. Everyone is super friendly and very fast working","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNnNy1pRWV3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCg7-iEew%7C%7C?hl=en","owner_reply":{"text":"Thank you, Cassie, for your kind words about our friendly and efficient team; we truly appreciate your feedback!","date":"2025-02-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNieUllLVhBEAE","author":"Kylie Hayes","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWBDeT-31vmBNTqkDP99zWsn0sMSS7isyAlRJ4530uaTqVYmwR-_A=s120-c-rp-mo-br100","rating":5,"date":"2025-02-21","text":"Great service, good people.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNieUllLVhBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICbyIe-XA%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback and are glad you had a positive experience at Deery Brothers.","date":"2024-07-22"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNnMmRESGRBEAE","author":"Michelle Dingman","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXm9HJZn_OugvCDWh0W5IE2pusDR7g7K8fpQHLTsaE3k90nIK0C=s120-c-rp-mo-br100","rating":5,"date":"2025-02-21","text":"Staff was very helpful","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNnMmRESGRBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCg2dDHdA%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback. We're happy to know our team was of assistance at Deery Brothers!","date":"2025-02-18"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQzOV8yRkJnEAE","author":"Bernard Perry","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLdKxfgV4uZHNKfVgcl6Bjxj0J0PJFBFCX2dQrQFQhgkjpf0w=s120-c-rp-mo-br100","rating":5,"date":"2025-02-20","text":"Work completed on time to complete satisfaction. Staff ( Amanda ) friendly and helpful.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQzOV8yRkJnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID39_2FBg%7C%7C?hl=en","owner_reply":{"text":"We're pleased to hear you were satisfied with the work and our team at Deery Brothers. Wishing you well.","date":"2024-11-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNycUxhbDRRRRAB","author":"Steve Coffin","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI--oAJfQ70GGiu4AIwYePc7iuSKkOgZHaKIuk0hpW3rwejMw=s120-c-rp-mo-br100","rating":5,"date":"2025-02-20","text":"Awesome service and just outstanding service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNycUxhbDRRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICrqLal4QE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words about our service at Deery Brothers. We're grateful for your feedback.","date":"2024-07-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURyeDliZkV3EAE","author":"SmittyWorbenJegermanJenson The 3rd","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUJ2mR2R2YtqVLCN6JXG6W6nXyulSnrPAMUFYPcGY7J6zTywi_R=s120-c-rp-mo-br100","rating":5,"date":"2025-02-20","text":"Always great fast service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURyeDliZkV3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDrx9bfEw%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words. We appreciate your support at Deery Brothers.","date":"2024-07-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNndnRUX1JBEAE","author":"logan Brincks","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJujyRuBJGeZj96bFdLyQacO70uRcasdGi2ium_-cff-ta2nQ=s120-c-rp-mo-ba12-br100","rating":1,"date":"2025-02-17","text":"Another difficult time with Deery and the last experience I will have. I bought my vehicle from them and when I first had engine problems 2 months ago, I brought it to them to fix. Paid them over $1000 for the repairs. The engine stopped working again and after 10 days at their shop they concluded the engine was blown and needed to be replaced but weren't sure why nor stand behind the previous warranty. They couldn't communicate an estimated completion date on either service and wouldn't offer any rental car options either. I decided to transfer to another shop and will not be returning.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNndnRUX1JBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCgvtT_RA%7C%7C?hl=en","owner_reply":{"text":"Logan, I’m sorry to hear about your experience and the frustration it has caused you. We understand how important reliable service is and regret that we fell short in communication and support during your engine issues. Your feedback is invaluable, and we would appreciate the opportunity to address your concerns further. Please feel free to reach out to us via text or call for any assistance you may need.","date":"2025-02-17"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNnbHJxbU9REAE","author":"Brian Waldren","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJxcBLwCIAzR3JfgYlSZPPkfyiilqGhOmAmlxAmZStOw7ZvAg=s120-c-rp-mo-br100","rating":4,"date":"2025-02-16","text":"Isaiah was very friendly and helpful.\nThis could have been a 5 star had the ‘paperwork’ not taken over 1.5 hours and my car had a full tank of gas instead of half.  I had to stop for gas in order to make it home.\nOverall I would recommend Isaiah and Deery Brothers for your car buying experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNnbHJxbU9REAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCglrqmOQ%7C%7C?hl=en","owner_reply":{"text":"We genuinely appreciate your recommendation and feedback on your experience with Deery Brothers. Please reach out if you'd like to discuss the paperwork process further; we're here to help. Your support is truly valuable, as it helps us improve our services.","date":"2025-02-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNna3B2aFdBEAE","author":"Bill Stigge","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW_69PmLYnpdP42-Fa9gcaS4wka2aA3QlmdrjlrN_E_6Zr_GoaZPw=s120-c-rp-mo-br100","rating":5,"date":"2025-02-15","text":"I took our 2015 Nissan Rogue in for a recall service. Place is very clean, personal are friendly and knowledgeable. Waiting area was very nice, clean, with refreshments. They did an inspection of the vehicle, which I didn’t even ask for, at no charge. The ole gal came back with a good bill of health other than some fluid changes they recommended. Well at 142k miles I’d have to agree that some fluids need to be flushed and refilled. I would definitely recommend Deery Brothers of West Burlington to anyone.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNna3B2aFdBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCgkpvhWA%7C%7C?hl=en","owner_reply":{"text":"We're glad to hear your visit went smoothly and that the team took good care of your Nissan Rogue. Thank you for recommending Deery Brothers of West Burlington, and we wish you many more safe miles ahead.","date":"2025-02-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNnN09laVJ3EAE","author":"Sherie Saylor","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK4Tr5ehZ9vlc0IUBNDhIWRi7_TOO_ucSK--YujSdv07x7bXg=s120-c-rp-mo-br100","rating":5,"date":"2025-02-15","text":"The service was excellent. Clint is so awesome at his job!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNnN09laVJ3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCg7OeiRw%7C%7C?hl=en","owner_reply":{"text":"Thank you, Sherie! We're so glad to hear you had an excellent experience, and we appreciate your kind words about Clint's outstanding service.","date":"2025-02-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNneXJpRURREAE","author":"James Mayhugh","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIKPKZljhnZ3nQO5QfX3laGPIlrBrf-Mnczgc1hJ0oD-CbfOA=s120-c-rp-mo-br100","rating":5,"date":"2025-02-15","text":"Everybody was polite and professional I had a good experience","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNneXJpRURREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCgyriEDQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for the feedback. We’re pleased to hear about your positive experience with Deery Brothers.","date":"2025-02-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNBMDRXdTZ3RRAB","author":"Krysti Butler","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL0fw-eohmV5VTEjn2GB3cbcljv323d_diOg805U1acwK0MOw=s120-c-rp-mo-br100","rating":5,"date":"2025-02-14","text":"WARNING: make sure to check your tires, breaks and things that are harder to get to. The back 2 tires were in the yellow and needed changed out, while getting tires changed my repair guy found that ALL 4 of the INNER brakes were so worn out that 2 of them were ruining the rotors. I have been warned by my guy(not Deery Brothers) this is not drivable until the work is done. I’m not even a month into owning this and I have not even made my first payment on this… Derry Brothers advised I drive 3 hours to have them do an investigation. They will not accept pictures from my service guy or his inspection. I can’t not believe that Deery Brothers would allow anyone to drive off their lot with that condition of a vehicle.\nCraig was very polite and still treated me with the care he treated the other customer that he was working with… Even with the fact that I financed by myself. He made sure that I liked the vehicle, he got me set up with the app that goes to my car and followed up on the following days to make sure nothing came up!\nSide note: The dealership was clean, and all the staff were smiles and friendly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNBMDRXdTZ3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCA04Wu6wE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your positive feedback about our team and dealership environment at Deery Brothers. It's great to hear you had a pleased experience with your car purchase and setup process.","date":"2025-02-04"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNnckpEcW1BRRAB","author":"Kris Knoke","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKrEzQvUNAf8UfPJOSBO9zGlo9hf7IRXcErN302FCGJ1uwC6w=s120-c-rp-mo-br100","rating":5,"date":"2025-02-14","text":"We have just purchased our 3rd CRV EXL today from Deery Brothers.   All 3 times, we were able to work with Anthony.   Each time he was awesome and answered all our questions.    We really love the CRV.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNnckpEcW1BRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCgrJDqmAE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Kris, for your continued trust in Deery Brothers and for your kind words about Anthony; we're glad to hear you're loving your CRV!","date":"2025-02-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNnek5MMW53RRAB","author":"shalena boyle","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI8Vqi_agmNv3h6I-Ag3_fhBd5OjSPMMoW9igBQPTfZ38tS_Q=s120-c-rp-mo-br100","rating":5,"date":"2025-02-14","text":"great experience with jim. very polite, kind & professional","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNnek5MMW53RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCgzNL1nwE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with Deery Brothers. We’re glad to hear that our team provided you with professional service.","date":"2025-02-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNnNk9hMzJ3RRAB","author":"Rondy O","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK6FdKUP7XInxgBAzgh9FLxscKgE_iE0oGm2Sqv6h1W119T6w=s120-c-rp-mo-br100","rating":5,"date":"2025-02-13","text":"Called about a work van.  Craig was very helpful, professional, and quick.  I was there the next day shaking on a new van purchase! It doesn't get much better than that.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNnNk9hMzJ3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCg6Oa32wE%7C%7C?hl=en","owner_reply":{"text":"Thank you for the great feedback. We're glad our team made your purchase of a new van smooth and satisfying at Deery Brothers. Enjoy your new work van!","date":"2025-02-13"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNUb0lYdlFnEAE","author":"Michael Slocum","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIHMfjmViduMHcF2Bi1n9UNf_UuUdWaDGnUv2iQHvit2MpYQQ=s120-c-rp-mo-br100","rating":5,"date":"2025-02-13","text":"I have purchased many vehicles from Deery Brothers over the years! Always good service, and good prices!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNUb0lYdlFnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICToIXvQg%7C%7C?hl=en","owner_reply":{"text":"Thank you for choosing Deery Brothers time and again. We're glad our service and prices work for you!","date":"2024-05-09"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNnNkxhVU93EAE","author":"Judy Wakeland","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL2RL7jo_kttr_Fgy1qnCYtj2nPHrOvVLcsPCMlo3xIdB2Xjg=s120-c-rp-mo-br100","rating":5,"date":"2025-02-13","text":"Excellent communication\nFriendly personnel.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNnNkxhVU93EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCg6LaUOw%7C%7C?hl=en","owner_reply":{"text":"Thank you, Judy, for your kind words about our communication and friendly personnel; we truly appreciate your feedback!","date":"2025-02-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURBOThhanFnRRAB","author":"Jeff Higbie","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKGuDS7vzIU-AmY2sOJeYyDPYQZ0FldKuWRyJITEYDMwUmuxA=s120-c-rp-mo-br100","rating":5,"date":"2025-02-12","text":"Deery Brothers service department is easy, quick and friendly. They go above and beyond in taking care of their customers","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURBOThhanFnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDA98ajqgE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback and are glad you enjoyed the service at Deery Brothers. Take care!","date":"2025-02-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURiMzgyc1V3EAE","author":"Theresa Fox","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJzgpbrMbOd-D9pXI5H4hz2bJY7BTje6GSb9NaMvLflzt1Dwg=s120-c-rp-mo-br100","rating":4,"date":"2025-02-12","text":"Had an oil change and rotated tires\nA driver took us to a restaurant fobreakfast while wecwaited.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURiMzgyc1V3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDb382sUw%7C%7C?hl=en","owner_reply":{"text":"We're glad our team could assist during your oil change and tire rotation. If you have any suggestions, feel free to let us know.","date":"2024-08-11"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURBODZUOXl3RRAB","author":"galen noard","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLLBt9Sr2ZBrPhmnZfQxniEwlJITBDRuaVbAlXG5e5ia7CFPg=s120-c-rp-mo-br100","rating":5,"date":"2025-02-11","text":"The appointment was well done, finished in great time and was kept informed the entire time by Amanda, she is a plus for the dealership!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURBODZUOXl3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDA86T9ywE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the positive feedback! Our team is glad to hear everything went smoothly.","date":"2025-02-11"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURBenVUMC13RRAB","author":"Jim Kennelly","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKEtwY7mWxUxUFrQ83SAIIRUganfpqOEuyduHlNJEMEwhiH7A=s120-c-rp-mo-br100","rating":5,"date":"2025-02-09","text":"I called about a car they had advertised. The sales manager referred me to one of his sales man, Steve. I had some questions about equipment on the car over the phone. Steve went to insure the vehicle was there and was what I was looking for. We arranged a time to meet and look at the car. Steve had the car ready and we test drove it and they looked at my trade. We rapidly made a deal on the car and met Brandon the sales manager. I purchased an extended warranty, financed the car and departed the dealership 4 hrs later. Very pleasant experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURBenVUMC13RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDAzuT0-wE%7C%7C?hl=en","owner_reply":{"text":"Glad to hear you had a positive experience with Deery Brothers. We appreciate your feedback and hope you're enjoying your new car with the extended warranty. Have a great day!","date":"2025-02-09"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURBOHNYWkt3EAE","author":"John knapp","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI0hpWAFjz6MVwQXscr7zDJIPzJqJEwTWwCbn-5M6Ox57LWPg=s120-c-rp-mo-br100","rating":1,"date":"2025-02-08","text":"I would like to leave a good review because honestly, the sale went smooth.  However, my temp tag has expired and after contacting the dealership, over a week has gone by and still I have no answers.  I texted the sales manager with no reply.  My sales rep replied back saying the title clerk had left for the day and he'd check on it in the morning.  A week went by and nothing so, I messaged my sales rep again.  I got a reply saying he'd let me know when he hears something.  How long does it take to hear something?  The dealership has dropped the ball on this one.  Maybe this review will get someone's attention!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURBOHNYWkt3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDA8sXZKw%7C%7C?hl=en","owner_reply":{"text":"John, I appreciate you taking the time to share your experience and I'm glad to hear the sale went smoothly. I genuinely understand your frustration regarding the delay with your temp tag and the lack of communication. This is not the level of service we aim to provide. Please reach out to us directly via text or call so we can resolve this matter for you as quickly as possible. Your feedback is important and we want to ensure you get the assistance you need.","date":"2025-02-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURBMW9QMy1nRRAB","author":"Edgar Rangel","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL2sZUjNvB_jWeAu3GOtNXDSKPvk0sDqyxXTi-OwVUmIeDRtQ=s120-c-rp-mo-br100","rating":5,"date":"2025-02-08","text":"The people working were nice the gm manager Jake was kind enough to get me out the door quickly when I explained i had to leave for work the wait on parts took a day but the day after my truck was finished in less than 2 hours very satisfied and no more engine light would recommend!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURBMW9QMy1nRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDA1oP3-gE%7C%7C?hl=en","owner_reply":{"text":"Thanks for recommending Deery Brothers. We're pleased to hear that our team provided efficient service and met your schedule needs. Safe travels in your truck!","date":"2025-02-08"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURBMW9EZ0VnEAE","author":"Daryl Shy","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLglRDcQvLSveX87scvVqholgfoPiOnnQWhyFybVD9pCjna4A=s120-c-rp-mo-br100","rating":5,"date":"2025-02-08","text":"Craig heard me when I told him what type I was looking for...had 3 ready for me to drive n choose from, we were able to communicate  n brought one home.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURBMW9EZ0VnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDA1oDgEg%7C%7C?hl=en","owner_reply":{"text":"Thank you. We're glad our team could help you find what you needed at Deery Brothers.","date":"2025-02-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURBNUpuYTlRRRAB","author":"Uphoric Delirium","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWqRwxcfwIfLR5VOyGUNUlwpnKHp0c4llCHAHDT3LEv6Ti8tRel=s120-c-rp-mo-br100","rating":5,"date":"2025-02-07","text":"Found a great 2022 Toyota Corolla Hybrid on CarGuru, called and they verified it was on the lot so we made the drive to Iowa. Car was in great shape, priced as advertised and Ivan made the whole process painless. Waited about a month to review just to make sure there were no surprises. The car is great, the experience was great. 5 stars definitely recommend Deery Brothers and ask for Ivan he was a fantastic salesman, not pushy and very up front.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURBNUpuYTlRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMDA5Jna9QE%7C%7C?hl=en","owner_reply":{"text":"We're happy to hear you enjoyed your experience with our team and the 2022 Toyota Corolla Hybrid. Your recommendation means a lot to us. Thank you for choosing Deery Brothers, and we wish you many smooth miles ahead.","date":"2025-02-07"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURUOHVXbll3EAE","author":"Cheryl L.","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWFUxUbzPqucIjjc4Cxe2PNiHvUWi7n7lusQ1xa0G7VGonLPAiQjw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-02-07","text":"Very quick service.  Jake the GMC manager was very good at communicating with me during the process.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURUOHVXbll3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDT8uWnYw%7C%7C?hl=en","owner_reply":{"text":"Thanks for sharing your positive experience with our team at Deery Brothers. We appreciate your feedback and look forward to serving you again.","date":"2024-05-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNBb0xLcW9RRRAB","author":"Jon Fye","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKm4_zxugVm-V8e6FmaEn4ZFj-6XLYd6rOv4UP_gDkE3OrbMQ=s120-c-rp-mo-br100","rating":5,"date":"2025-02-05","text":"Had a major break down and was able to trade for a new truck instantly. Job well done.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNBb0xLcW9RRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCAoLKqoQE%7C%7C?hl=en","owner_reply":{"text":"Appreciate the kind words and trusting Deery Brothers with your needs.","date":"2025-01-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURmaC1XR2R3EAE","author":"colleen lens","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJZjVdMeXo9NoWoWOnzhiQUcFdT_gOkCXRt831OU760x0y7ng=s120-c-rp-mo-br100","rating":5,"date":"2025-02-03","text":"I was very pleased with the vehicle service.\n\nI don’t like the tv in the waiting area, as no one I asked 6 people) knew how to change channels!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURmaC1XR2R3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDfh-WGdw%7C%7C?hl=en","owner_reply":{"text":"Thank you, Colleen, for your feedback on the vehicle service; we appreciate your input and will look into the TV issue to enhance our waiting area experience.","date":"2025-01-10"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNBdzhXdDF3RRAB","author":"Doug Conrad","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL63km9ZfUJvvTJTc_9BKmAei8sq-JSzaedmB2ImpfCJIkdnw=s120-c-rp-mo-br100","rating":5,"date":"2025-02-03","text":"I recently purchased a 2025 GMC Sierra. I was very satisfied with the sales process at Deery Brothers.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNBdzhXdDF3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCAw8Wt1wE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback. We're glad the sales process met your expectations and hope you enjoy your 2025 GMC Sierra.","date":"2025-02-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNBaWNLN3d3RRAB","author":"Mitch","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXXYB2dXh-gTUOABRXDC_jEjeKxenbwQ-GkElGAr5pIV1z2h9Ch3Q=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-02-01","text":"Jake and Byron did a great job.  They had exactly what I was looking for and made the purchase quick, easy and painless.  Thank You!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNBaWNLN3d3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCAicK7wwE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback. We're glad our team could assist with a smooth purchase at Deery Brothers.","date":"2025-02-01"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURfdDZDR0h3EAE","author":"Grant Hildebrand","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV3ZsV8okZVl0hvgdCLAz9LW1FgOKdjmhgPOoaPmkQL-B13u9LL=s120-c-rp-mo-br100","rating":5,"date":"2025-02-01","text":"A good price good people to work with. Give them a call.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfdDZDR0h3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID_t6CGHw%7C%7C?hl=en","owner_reply":{"text":"Thanks for sharing your experience. Take care!","date":"2025-01-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN0bjVYd2ZREAE","author":"Tim Gray","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLnhwlqfw7vN1q6B_m4B4F0KXtJIhz5CND2dQtmlkq4PAoTVA=s120-c-rp-mo-br100","rating":5,"date":"2025-01-31","text":"Something that could have been bad turned into good my heated steering wheel came in and they had trouble with the bolt and it collapse my column and something that could have taken 6 months they got it in a week and I was very happy and satisfied.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN0bjVYd2ZREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICtn5XwfQ%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for your feedback, Tim! We are glad we could take excellent care of you and your vehicle. Please feel free to contact us if there is ever anything else you need.","date":"2024-05-17"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNBbG9uQnZ3RRAB","author":"Rodney White","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLWN9ak8VXKp3AES-1zqmqcKafqasooHf9bqm3D01y2EeGTpQ=s120-c-rp-mo-br100","rating":4,"date":"2025-01-31","text":"Jake, thank you. You and your Tech showed great integrity by telling me our spark plugs were fine and no need to be changed. When I got home I got the bill out from Firestone last Winter and see the plugs were changed when all 4 ignition coils were changed in December 2023 in Boulder City, NV.\n\nThank you Jake and please pass my feelings along to the Tech. And your Manager as well.  Rod White","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNBbG9uQnZ3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCAlonBvwE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback and will certainly share your kind words with our team. If you need any further assistance, don't hesitate to reach out to Deery Brothers. Thanks for choosing us, Rod!","date":"2025-01-31"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNULXFQTk5nEAE","author":"Aimee Enfield","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWgwv3JLNGqhJcUvDobVPkWk-XwwvgjvlerjrESxRVnMmBGOQHxmQ=s120-c-rp-mo-br100","rating":5,"date":"2025-01-31","text":"The service department manager for Mazda was great! Very friendly and nice. The service and recall work was quicker than I expected which was great! The guest lounge is very clean and accommodating. The checkout gal was super kind and sweet too! Overall great service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNULXFQTk5nEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICT-qPNNg%7C%7C?hl=en","owner_reply":{"text":"We're glad to hear about your positive experience with our Mazda service team at Deery Brothers. Thanks for sharing your feedback! Hope you have a wonderful day.","date":"2024-05-17"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNBeXFXZDN3RRAB","author":"Hey, King!","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUDnq3RxAcnszE3Gpgy8wg66Q6e9eumXl5ZtfnJmwiejoWA1sDkEg=s120-c-rp-mo-br100","rating":5,"date":"2025-01-30","text":"Everyone there is so friendly and helpful especially in the service department, we are not from the area and instead of having to wait in the lobby they drove us over to shopping and picked us up when the car is ready! Giving us a great tour of the beautiful Mississippi River and the town of Burlington. Never thought I’d look forward to getting my car inspected!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNBeXFXZDN3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCAyqWd3wE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Hey, for your wonderful feedback! We're so glad our service team could make your visit enjoyable and provide you with a great experience in Burlington. We appreciate you taking the time to share your thoughts!","date":"2025-01-31"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNBME9IbDN3RRAB","author":"Shelly Kerr","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLGhOCksr4G6xGlzDGrhvCJUgzJQ3RG9yA5eGIYTpqpKWgxzg=s120-c-rp-mo-br100","rating":5,"date":"2025-01-29","text":"We had a great experience with Craig! My husband said was one of the best car buying experiences he’s ever had & I agree. Craig was professional, friendly, knowledgeable, just great to work with & we would recommend him. Everyone we dealt with from sales to finance made the whole experience very pleasant & took the anxiety out of car buying.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNBME9IbDN3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCA0OHl3wE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback and are glad our team made the car buying enjoyable for you and your husband. Thank you for recommending Deery Brothers.","date":"2025-01-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURfXzZTdGpRRRAB","author":"Byron Eichmeier","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocICyhSYSlZDX_cCP-fJUVAbIFuA0i9ZN_PFMhHUANn_5Ptf7w=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-01-29","text":"Brandon was exceptional.  Because of him I completed my purchase. Before I got home check engine light came on. It came on when we filled up with gas.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfXzZTdGpRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID__6StjQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback and for recognizing our team. Please give us a call so we can address the check engine light issue.","date":"2025-01-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNBNEs2RU1REAE","author":"Mike Watson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWBvxj0OEfEjSz4jB4OAAd1eyWP8oeUxiZcrJS8wuXtTXNEyFll=s120-c-rp-mo-br100","rating":5,"date":"2025-01-28","text":"Amanda was awesome and the Techs did a great job for me.   Thanks!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNBNEs2RU1REAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCA4K6EMQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for the kind words about our team and the techs at Deery Brothers. We appreciate your feedback.","date":"2025-01-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNBd0lHck5BEAE","author":"carol franklin","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIFYDV0ioMxsQPKMj2t4UQFe018DQ_U_bABIr_XDJlwWxVBAQ=s120-c-rp-mo-br100","rating":5,"date":"2025-01-28","text":"Awesome service staff.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNBd0lHck5BEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgMCAwIGrNA%7C%7C?hl=en","owner_reply":{"text":"Great to hear you had a positive experience with our team. Thank you for choosing Deery Brothers.","date":"2025-01-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURfMTdxdzhBRRAB","author":"christina sourwine","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJR2xuXPhkKLya-fo3ykN8CixkpLC4ro5rDNftPVfE8hW3jZg=s120-c-rp-mo-br100","rating":1,"date":"2025-01-27","text":"I paid an extra 3k for a warranty for the life of my loan.   Took my car in and my warranty wasn't valid because of the mileage on my car.   I paid $171 to have my car looked at, even though I ultimately decided to take it somewhere else.  They did spray it down with water for a \"car wash\".  So, there's that.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfMTdxdzhBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID_17qw8AE%7C%7C?hl=en","owner_reply":{"text":"Christina, I’m sorry to hear about the issues you encountered with your warranty and the service you received. It’s understandable to feel frustrated when expectations aren’t met, especially after such an investment. Your feedback is important, and we’d like to address your concerns further. Please feel free to reach out via text or call for assistance.","date":"2025-01-27"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNIOXBEelN3EAE","author":"Stephen Ritter","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLGD34hZySHqnm8DioK-mgcNGiEUq3J_OH6_mrgESrYtV7VVw=s120-c-rp-mo-br100","rating":5,"date":"2025-01-27","text":"My car was in when promised and delivered quicker than promised, great job!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNIOXBEelN3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICH9pDzSw%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with Deery Brothers. We're glad everything was completed promptly for you.","date":"2024-09-04"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURfaDhmcFVBEAE","author":"Tracy Hunter","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJDuoAneHLYomyTiV_MVxvSalWBctBwerbCkdDXmG03hdr9Yw=s120-c-rp-mo-br100","rating":5,"date":"2025-01-27","text":"Great place to purchase a vehicle.\nLove my Sequoia❤️","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfaDhmcFVBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID_h8fpUA%7C%7C?hl=en","owner_reply":{"text":"Happy to hear you love your Sequoia. Thanks for choosing Deery Brothers.","date":"2025-01-27"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURfaGNLNHhnRRAB","author":"Chris West","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIbH7vlZ5fr9AgKlSMgFbTEDkQGT-H7a5EfmqNusR5dQfi8DQ=s120-c-rp-mo-br100","rating":4,"date":"2025-01-25","text":"Amanda in the service department does a fantastic job communicating from the moment I drop my vehicle off till the time I pick it up! She is courteous and professional!  Thank you!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfaGNLNHhnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID_hcK4xgE%7C%7C?hl=en","owner_reply":{"text":"We're glad our team could assist you so well. If there's anything else you need, feel free to get in touch.","date":"2025-01-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURfNFp5ZHh3RRAB","author":"Rich Kucharz","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJuMQqUDRHOfIVdP5MhJFqm0BN69z89PXTmo5sHnUWvHL6cYw=s120-c-rp-mo-br100","rating":5,"date":"2025-01-24","text":"Salesman was very helpful and patient with me. Overall a positive experience!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfNFp5ZHh3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID_4ZydxwE%7C%7C?hl=en","owner_reply":{"text":"Thank you for the kind words. We're pleased to know you had a positive experience at Deery Brothers.","date":"2025-01-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURfMnZQb19BRRAB","author":"Tracy Grisham","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI8mjFFswvKlSyrylPE1kcZ2NPSARNXWq_BwWrf859Rjw6dRQ=s120-c-rp-mo-br100","rating":5,"date":"2025-01-23","text":"Byron was our sales person this time and did a great job! Just bought a new Nissan Rogue Rock Creek and love it! This is our 5th vehicle purchase from Derry Brothers and both sales people we have delt with have been great. Got to meet Brad Derry the owner this time and had a nice talk with him, very nice person. He gave me a shirt and some hot sauce that actually is really good.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfMnZQb19BRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID_2vPo_AE%7C%7C?hl=en","owner_reply":{"text":"Thank you for choosing Deery Brothers again. We're happy to hear about your positive experience, and it's great that you enjoyed meeting the owner. Enjoy your new Nissan Rogue Rock Creek!","date":"2025-01-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNfajdieDJnRRAB","author":"Stan Hodgson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKBKk-RaKJWfM3ZaMYF0NCxHPhn9VabZGhKt1VoLlgn4zql=s120-c-rp-mo-br100","rating":5,"date":"2025-01-23","text":"Had a very good experience at Deery Brothers everyone was friendly and helpful l would recommend them to anyone looking for a new car","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNfajdieDJnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC_j7bx2gE%7C%7C?hl=en","owner_reply":{"text":"Thank you for recommending Deery Brothers. We're glad you had a positive experience with our friendly team.","date":"2025-01-20"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURfd3F1b2t3RRAB","author":"Leanne Babington","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKxu7UQJELNj8Yecfpg79tjaqCpIrsTBLQH72p1GZ_1bxaesA=s120-c-rp-mo-br100","rating":5,"date":"2025-01-22","text":"Did what was needed and in a timely manner. Jim did a great job. Only thing was didn't get my car washed and no paper to get it done later. If 5 is the best I'm giving a five.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfd3F1b2t3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID_wquokwE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback and perfect rating. If there's ever anything more we can assist with at Deery Brothers, please reach out.","date":"2025-01-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURfZ29qd3pBRRAB","author":"Joe Butcher","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXXA6r6gIJSo1yTsNyaM67WsdXZPCNeDDktEK81ILg17Cf-CQfU=s120-c-rp-mo-br100","rating":5,"date":"2025-01-22","text":"The process was quick and efficient and everyone was very easy to work with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfZ29qd3pBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID_gojwzAE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience. We're glad to know our team provided efficient service.","date":"2025-01-22"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURfeVAzUVlnEAE","author":"Stan Houghton","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLBgY2nvqiB0VofF9ljIhfnk9Kf202v6fyqDEqhUHUBla3olg=s120-c-rp-mo-br100","rating":5,"date":"2025-01-21","text":"I can say we had a pleasant experience buying a vehicle today! Our salesman Chance was great to work with. No high pressure but just took really good care of us.\nThey appear to really take good care in preparing a used vehicle for resale and make sure it’s in tip top shape.\nWhen we went back to sign all the documents the finance manager was really helpful and we felt good working with him.  I’d definitely come back to purchase a vehicle here again!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfeVAzUVlnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID_yP3QYg%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback. We're glad to hear you enjoyed the vehicle purchasing process with our team at Deery Brothers. Wishing you all the best with your new ride!","date":"2025-01-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURfb0tLOVlREAE","author":"gina olinger","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXoNY4A79Tk3uSj0sRcAug5FLGs6ZssVa1Wh79NNSHAtD3kVm3R=s120-c-rp-mo-br100","rating":5,"date":"2025-01-20","text":"Bought a car here last Saturday and had a great experience with Byron and Kevin. No one was pushy and the process was very smooth. We were in and out in about an hour! Thanks guys!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfb0tLOVlREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID_oKK9YQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for sharing your experience! We're glad the team made it smooth and efficient for you. Enjoy your new car from Deery Brothers!","date":"2025-01-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURfc0lqa2FREAE","author":"Kayla Bundy","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX1e743UCX_gmMZeAmRJw39JIo-Fv3s1Ee1d8G1vr5_wNpvBYxF=s120-c-rp-mo-br100","rating":5,"date":"2025-01-20","text":"Pull into the service drive, asked if they could replace my battery, got my vehicle right in and done within 2 hours.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfc0lqa2FREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID_sIjkaQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience. We're glad our team could assist with your battery replacement promptly. Have a great day!","date":"2025-01-20"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNfazhLcjFnRRAB","author":"chris johansen","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXohMvEtBoUmGeucT46h0ARsOoLD9041SnCbKqAKhpo8u-OKypRPQ=s120-c-rp-mo-br100","rating":3,"date":"2025-01-18","text":"Asked to have something checked out and it was never looked at when i got my oil changed","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNfazhLcjFnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC_k8Kr1gE%7C%7C?hl=en","owner_reply":{"text":"I’m sorry to hear that your request wasn’t addressed during your oil change, Chris. We appreciate your feedback and understand how important it is to have all your concerns handled. Please feel free to reach out via text or call so we can assist you further and ensure everything gets taken care of.","date":"2025-01-18"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNfMC12YWxnRRAB","author":"Lailah Coulter","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWz0zbhVA6Qh5skrED_DGZhXrz397h7asmrH-hLHigx7o0Rjiyc=s120-c-rp-mo-br100","rating":5,"date":"2025-01-18","text":"Very happy with our experience with Anya. Very helpful and friendly atmosphere.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNfMC12YWxnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC_0-valgE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Lailah! We're so glad to hear you had a great experience with Anya and enjoyed the friendly atmosphere.","date":"2025-01-18"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNfczZYalNnEAE","author":"Jasmine Parker","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWpRNLWryo3trXGlZxzmuVInmuR5fSr3UOf3k2_Y5cJvzuzrMrH=s120-c-rp-mo-br100","rating":5,"date":"2025-01-18","text":"They were very helpful and extremely nice","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNfczZYalNnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC_s6XjSg%7C%7C?hl=en","owner_reply":{"text":"Thank you for the kind words. We're glad you had a great experience with Deery Brothers.","date":"2025-01-18"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURLdXZHRXRBRRAB","author":"Rhonda Howard","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK0rztKo-kcdGXnU479glTugn1e_GnZGcwf3AAVJ-IjNAMhmbY=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-01-17","text":"Excellent service from the moment I got there.  Always treated very well, they make me feel like a VIP, I bought a new car a year ago as I appreciate the quality service and continued to have my car serviced there.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURLdXZHRXRBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDKuvGEtAE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with us. We're glad to know you continue to choose Deery Brothers for your car's service needs.","date":"2022-01-13"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNfMXBQQ1pnEAE","author":"Instrument Maker","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI57NPda1WNR1N4Wx2JhmcRfxnO88UEBQAdYjnpmprrzx6Ojw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-01-17","text":"Good price, easy purchase process, and friendly sales associates.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNfMXBQQ1pnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC_1pPCZg%7C%7C?hl=en","owner_reply":{"text":"Thank you for the kind words about our team at Deery Brothers. We appreciate your feedback and are glad you had a smooth buying experience.","date":"2025-01-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNfN0pqYkpBEAE","author":"Edward Woods","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKOcFquphuEJJwzoON7KnLBpdxwswejEDZFAbi-O1gD4Bxi4g=s120-c-rp-mo-br100","rating":5,"date":"2025-01-13","text":"Highly recommend Derry brothers in Burlington.They went up and beyond my expectations.Wendy Miller was very understanding and great to work with and also the gentleman in finance.Do yourself a favor and don’t go anywhere else","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNfN0pqYkpBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC_7JjbJA%7C%7C?hl=en","owner_reply":{"text":"We're pleased to hear you had such a positive experience with our team at Deery Brothers in Burlington. We appreciate your recommendation and look forward to serving you again.","date":"2025-01-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURmbDRXVzdRRRAB","author":"Joyce Taylor","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJXSbS8qkcPGh9qoup0nHAMwPx7fNae5jSUReTqwHrc6te3ZA=s120-c-rp-mo-br100","rating":5,"date":"2025-01-10","text":"Good communication and everything was done in a timely manner","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURmbDRXVzdRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDfl4WW7QE%7C%7C?hl=en","owner_reply":{"text":"Thank you for highlighting the efficient service at Deery Brothers. We're glad everything went smoothly.","date":"2025-01-10"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURmM1l1VXlRRRAB","author":"R D","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKBXdkdzo7Ab9OvovvDsK9IyjqY5cR8O20uIxen7mvjcM5cEw=s120-c-rp-mo-br100","rating":5,"date":"2025-01-09","text":"Derry Brothers provides great service on my vehicles. The staff is knowledgeable and the mechanics have always done an amazing job.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURmM1l1VXlRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDf3YuUyQE%7C%7C?hl=en","owner_reply":{"text":"Thanks for choosing Deery Brothers. We're glad you appreciate our service and knowledgeable staff.","date":"2025-01-09"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURmMWZ1VEpnEAE","author":"Joan DiJohn","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLdqFfuZu5GebTThBH9mwD2kgfNNtmi5sc8ghzwykZV6mtxTQ=s120-c-rp-mo-br100","rating":5,"date":"2025-01-08","text":"I was far from home and had a problem with my vehicle. Made an appt. with them and they repaired it promptly. Pleased with their service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURmMWZ1VEpnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDf1fuTJg%7C%7C?hl=en","owner_reply":{"text":"Thank you for the feedback. We're glad our service team could assist with your vehicle needs. Safe travels from everyone at Deery Brothers!","date":"2025-01-08"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURmOGV5aEZREAE","author":"Lauren Rucinski","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVF3v7jIE3L8cyjfqUJvhq5HyZIsJIBK37meBxbbh_vNDgj3FU=s120-c-rp-mo-br100","rating":5,"date":"2025-01-07","text":"Go see Bradon Jarvis! He's the best and makes the how car being thing a breeze!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURmOGV5aEZREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDf8eyhFQ%7C%7C?hl=en","owner_reply":{"text":"Thank you, Lauren! We're so glad to hear that Bradon made your experience easy and enjoyable. Your kind words mean a lot to us!","date":"2025-01-07"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURUbE1UenFRRRAB","author":"Ron Frink","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJtDyghNji5srCR4rc06PtUL-Xq3OLIxH7UQHTN0AQedRsGVQ=s120-c-rp-mo-br100","rating":5,"date":"2025-01-06","text":"Service has always been thorough and fast. Much appreciated!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURUbE1UenFRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDTlMTzqQE%7C%7C?hl=en","owner_reply":{"text":"Deery Brothers is grateful for your feedback. We’re pleased to have met your expectations with our service.","date":"2024-05-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNyeDk2aHZ3RRAB","author":"Billie Miller","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL56sp3H-aEk_252mtnNbPVRYstXrCucNTzJYUth1wsTKYioQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-01-03","text":"They were very professional and did an amazing job. I bought four brand new tires and they did transmission fluid and filter change.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNyeDk2aHZ3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICrx96hvwE%7C%7C?hl=en","owner_reply":{"text":"Thank you for choosing Deery Brothers. We're truly happy to hear our team provided such great service with your new tires and transmission work. Wishing you safe travels ahead!","date":"2024-07-11"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURmLUtxV2hBRRAB","author":"Jay Roberts","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV6d-QB_Xmlgdd2_EBKN7NtsLT8D5zWLVO62WwD4ihrnz7xj-CO=s120-c-rp-mo-br100","rating":5,"date":"2025-01-03","text":"I had my CVT transmission oil changed and the experience was very professional.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURmLUtxV2hBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDf-KqWhAE%7C%7C?hl=en","owner_reply":{"text":"Glad to hear you were satisfied with the CVT transmission oil change at Deery Brothers. We appreciate your positive feedback and trust.","date":"2025-01-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURmeUtQOUNREAE","author":"Patti Stewart","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ1KZEFdX8_0zLv5lsk7NYIGU4fEfY9jJ8XaMOpYANhXopK6A=s120-c-rp-mo-br100","rating":5,"date":"2025-01-03","text":"Knowledgeable and well prepared sales representative","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURmeUtQOUNREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDfyKP9CQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for recognizing our team's efforts at Deery Brothers. We appreciate your feedback and support.","date":"2025-01-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNmX1pPa3BnRRAB","author":"Jeffrey Johnson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKgVTeXb3S0GfuTE7hOugyYV66gy_jyHHUZ9mPtcTMkxzMVUJc=s120-c-rp-mo-br100","rating":5,"date":"2025-01-01","text":"Great dealership! My salesperson was Ivan, he is awesome. I will definitely buy here again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNmX1pPa3BnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICf_ZOkpgE%7C%7C?hl=en","owner_reply":{"text":"Deery Brothers appreciates your feedback and values your loyalty. We're pleased you enjoyed working with our team.","date":"2025-01-01"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNkbFpxRVl3EAE","author":"Corey Stephens","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVug17eroylrEuYDyPkTMa3fEBAVy0UaCEAAOTLgSE3ZugFmJB3eQ=s120-c-rp-mo-br100","rating":5,"date":"2025-01-01","text":"Had an oil change and tire rotation. I was in and out within 45 minutes. 👍🏽","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNkbFpxRVl3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICdlZqEYw%7C%7C?hl=en","owner_reply":{"text":"Great to hear your service was quick. Thanks for choosing Deery Brothers.","date":"2024-04-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNmclktTUtREAE","author":"Jay Barquist","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU58plovYH1SnffMzpDi6VoX1tokLTrrjNNA2TbNtU2U5_6Z9Q=s120-c-rp-mo-br100","rating":5,"date":"2024-12-31","text":"I was very pleased with the total experience. Craig made a fair offer for my trade and the price for the new one was a fair price as well. Financing and paperwork was as quick as I've experienced. Great job all around!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNmclktTUtREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICfrY-MKQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with Deery Brothers. It is wonderful to hear that our team delivered a streamlined and fair process for you.","date":"2024-12-31"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNmaGNiZGd3RRAB","author":"Julia Cain","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJvSxxYoZsg3oXnUaQyp2Iy0uVSX83oNnpNOrDham5PU77tKQ=s120-c-rp-mo-br100","rating":5,"date":"2024-12-30","text":"My car was hit and the whole passenger side destroyed I certainly never expected it to look like it never happened yet they did such a good job I couldn’t tell and the washed my car and swept it all out it was one of the best experiences I have ever had","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNmaGNiZGd3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICfhcbdgwE%7C%7C?hl=en","owner_reply":{"text":"It's great to hear your vehicle repair turned out so well. Our team at Deery Brothers is committed to exceptional service, thank you for sharing.","date":"2024-12-30"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNmMXVpc1RREAE","author":"Mike Nicholas","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXxsxrhljFVYRaNd79PD_oMyJLqNdKykWzS0BmMpFPMMESfJa8=s120-c-rp-mo-br100","rating":5,"date":"2024-12-28","text":"Thank you Steve for the great deal on the CX30! The wife loves it :) I will be back when I am ready to purchase my next vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNmMXVpc1RREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICf1uisTQ%7C%7C?hl=en","owner_reply":{"text":"Thank you, Mike! We're glad to hear you and your wife love the CX30, and we appreciate your kind words about Steve; we look forward to assisting you with your next vehicle purchase!","date":"2024-12-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNmaXV5U09BEAE","author":"Sheree Stadler","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVUEeXe-IyPK8dVj0CgPPXMASXKIs8raaIF-h8rJdlsvJX_SMr7xQ=s120-c-rp-mo-br100","rating":4,"date":"2024-12-27","text":"It was easy to get scheduled, and the waiting area was accommodating.  New tires and an alignment.  It was quick and comparable in price. The car drives nice.\n\nI had never been there, and it was not really clear as to what area I was to check in with.  I went to three different people before I was at the right check-in.\nIt would be nice if the staff took notice of the people who arrive and provide a greeting/ assistance to get the customer to where they need to be.  I was grateful for the service, and the people who took my payment were very friendly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNmaXV5U09BEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICfiuySOA%7C%7C?hl=en","owner_reply":{"text":"We're glad the new tires and alignment have your car driving nicely. To improve communication with check-in, please reach out to us so we can continue improving our services at Deery Brothers. Thanks for sharing about your experience.","date":"2024-12-27"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNmekpQdlF3EAE","author":"Oleksandr Karpenko","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUn1hhGM2X3gFLyuoQk2upveUFSCa4oy63c9PvQpbDc6I8vGUA=s120-c-rp-mo-br100","rating":1,"date":"2024-12-26","text":"I can't recommend this dealer's service. They sold me a Nissan car with open recalls. And this is an official Nissan dealer. The official dealer won't sign me up for service according to advertisements, citing that they don't have such a specialist. I also want to add that the people who work there are completely incompetent in sales, they don't know their product range, especially the characteristics of the cars. No one contacted me when I asked them to contact me and solve my problem. I hope this review will help other buyers be more careful when choosing a dealer to buy and service their cars.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNmekpQdlF3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICfzJPvQw%7C%7C?hl=en","owner_reply":{"text":"We understand your frustration, Stasik, and we're truly sorry to hear about your experience with our dealership. Your feedback is important, and we take your concerns seriously regarding the open recalls and the service you received. We strive for better communication and knowledgeable service from our team, and it’s clear we fell short in your case. Please reach out to us directly via text or call so we can address your situation and work towards a resolution. Thank you for sharing your thoughts, and we appreciate the opportunity to improve.","date":"2024-12-26"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR2cmRmb2JnEAE","author":"Joel","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIs2zn8gC1sS02y5ZLNysjZd8ioXnB_3DbeTWR-MGQ_22--vg=s120-c-rp-mo-br100","rating":3,"date":"2024-12-23","text":"Everything was fine but we are having trouble with the car had it in and they changed the battery but that didn't fix the problem I have had to take it locally to have it fixed","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR2cmRmb2JnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDvrdfobg%7C%7C?hl=en","owner_reply":{"text":"We appreciate you sharing your experience, Joel, and I'm sorry to hear that the battery change didn't resolve the issue with your car. I understand how frustrating that can be and want you to know that your concerns are important to us. If you need further assistance, please feel free to reach out via text or call.","date":"2024-12-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR2d2FpZU9BEAE","author":"Kyle Bawden","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIciTWcCoHufcODlwe5oztBBosiSOs68m3a0rkKU0usDjW9cg=s120-c-rp-mo-br100","rating":5,"date":"2024-12-21","text":"Very professional very courteous","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR2d2FpZU9BEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDvwaieOA%7C%7C?hl=en","owner_reply":{"text":"Thank you, Kyle, for your kind words about our professionalism and courtesy; your feedback means a lot to us.","date":"2024-12-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR2dnY3VG1BRRAB","author":"Paul Richardson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW9-35CVo_EFKEjEVdNMqUkh00alreM8xyd9pzYpOZr2EZZdwg=s120-c-rp-mo-br100","rating":5,"date":"2024-12-20","text":"Got us in for a battery check and new battery without an appointment. It took maybe an hour total. Very good customer service as well.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR2dnY3VG1BRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDvvv7TmAE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience with Deery Brothers. We're glad our team provided efficient service for your battery needs.","date":"2024-12-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR2MnBMY0RnEAE","author":"Angelo Rivera","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJM_-3Xtayo2hiGxdk03Lz8S3_yOQGn76UfnqujSEX3IrK1rA=s120-c-rp-mo-br100","rating":5,"date":"2024-12-19","text":"Great work/service .. keep it goin💪🏽💪🏽🗣️","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR2MnBMY0RnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDv2pLcDg%7C%7C?hl=en","owner_reply":{"text":"Deery Brothers appreciates your support. Thank you!","date":"2024-12-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR2OE0yVnZRRRAB","author":"Gina Walker","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWxH2YSankmsTb1i2i5laSGPqys7a0U9FK7mqkDnFuEbkTG8Gdl=s120-c-rp-mo-br100","rating":1,"date":"2024-12-17","text":"Took our vehicle in for a recall, no only did Deery Brothers not honor the recall but tried to charge us for things that didn't need done. Would not do business with this business again!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR2OE0yVnZRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDv8M2VvQE%7C%7C?hl=en","owner_reply":{"text":"Gina,\nDealerships are not the decision makers regarding recall or warranty approvals.  That decision is strictly made by the manufacturers.  Regarding additional items that may have needed attention we only charge a customer once they authorize us to perform work and the work is completed.  If you have additional concerns please reach out to our parts and service director or the general manager. Either would be happy to provide further explanation.   ","date":"2024-12-17"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN2MmN5Y1FBEAE","author":"teri ford","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIhgs7HcOh7gC3qEVCda0jToy3hLbqaibuhLk6nRoNwjnwp=s120-c-rp-mo-br100","rating":5,"date":"2024-12-12","text":"Not your typical car buying experience! From the moment we contacted Deery Brothers to set up a test drive appointment we had a good feeling. The salesman was very patient and not high pressure at all, unlike several other dealerships we encountered on our new car endeavor. We purchased a new Mazda CX-5 from Deery Brothers and would highly recommend this dealership if you want a fantastic car buying experience!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN2MmN5Y1FBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICv2cycQA%7C%7C?hl=en","owner_reply":{"text":"Thank you for recommending us. We're glad that our team could assist with your Mazda CX-5 purchase.","date":"2024-12-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN2eGNPNVhnEAE","author":"Bruce Pollock","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX4GIUXqnaqmCk5l_AZebA1E3GL9vKm8e7qZB2VE301fQpd7L4d=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-12-12","text":"Justin provided a detailed explanation of the diagnostics completed and the repairs that were needed immediately along with those that would soon be necessary.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN2eGNPNVhnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICvxcO5Xg%7C%7C?hl=en","owner_reply":{"text":"Thank you for the review. We're glad our team at Deery Brothers could assist with your needs.","date":"2024-12-13"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN2MXNqRVBBEAE","author":"Ryan Wilson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLbR-K_dZKddP__U4-v-XaQ9jVdi3O1onlYGDFPp0TYDkdt-g=s120-c-rp-mo-br100","rating":5,"date":"2024-12-10","text":"Best car buying experience we’ve had bar none! Thank you Byron and Jake","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN2MXNqRVBBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICv1sjEPA%7C%7C?hl=en","owner_reply":{"text":"Deery Brothers appreciates the kind words! We’re glad you had a great experience with our team.","date":"2024-12-10"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN2cHFHaU5nEAE","author":"Galyn Gohlmann","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXKc5N2pStXXnMXPhan2yzKmLCQkmL3L1ToE22Iqa1xTwMALb8=s120-c-rp-mo-br100","rating":5,"date":"2024-12-10","text":"They’re all friendly, knowledgeable and very professional. I trust there expertise and workmanship","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN2cHFHaU5nEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICvpqGiNg%7C%7C?hl=en","owner_reply":{"text":"We truly appreciate your confidence in Deery Brothers. We're glad our team's professionalism and expertise meet your expectations.","date":"2024-12-10"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN2aXMyRUN3EAE","author":"jason torrence","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVwt8-b7fil2pFqkU2srfPUCazs9scG-sAqZK9AwGi85L0QBrAK=s120-c-rp-mo-br100","rating":5,"date":"2024-12-09","text":"Awesome people to deal with . They helped me find just what I was looking for","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN2aXMyRUN3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICvis2ECw%7C%7C?hl=en","owner_reply":{"text":"Deery Brothers appreciates your kind words about our team. We're glad they could help you find what you were looking for.","date":"2024-12-09"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURIdGQtcWRnEAE","author":"Mario Mendez","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJtDorzoIL1dfjOH3HYzVdzegM4uXXCOYhyu5cQyVbD45aybg=s120-c-rp-mo-br100","rating":5,"date":"2024-12-09","text":"Friendly service and comfortable waiting area and they kept me informed of the situation.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURIdGQtcWRnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDHtd-qdg%7C%7C?hl=en","owner_reply":{"text":"Deery Brothers appreciates your feedback. Glad you had a positive experience with our service and waiting area.","date":"2024-09-18"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNoMjd6ZmtRRRAB","author":"Tina Blum","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU0F_HDQTfwi3hNfGfTr-afWXHM-oKGmAseTSkK2u7zTkgXjx7q=s120-c-rp-mo-ba12-br100","rating":1,"date":"2024-12-06","text":"Great service, very helpful on what I wanted in a vehicle.\n\nThis was a yr ago and I will have to change my ratings. I didn't have my car a full yr and it started failing speakers stopped working and now a yr later I find out from a dealership where I live now that it looks like it's been sitting in flood water, tie rods, cv joints r so rusted out it's not fixable. And my mufflers have holes in them bearing is so bad that I can lose my tire anytime when calling to let them know I get told to bring it back to get a different vehicle. If this vehicle is bad as it is at the time I got it, it should have never been for sale. I was also was told it was the only vehicle I could get on the loan I went through. So now I'm dealing with a vehicle that is not safe to drive and paying full coverage insurance and paying a loan.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNoMjd6ZmtRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICh27zfkQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURQNzdfOG5nRRAB","author":"Wirth315","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIvFm8xd9Knv3CJwXzFfZFqqOYTs0S_qwhRX8unEL27ldTEbNQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-12-06","text":"As a former auto dealer myself, I only patronize dealers who do not overcharge (Toyota tax) with forced add-ons or fees. It’s rare in today’s (sellers) market. Why? Because they can. I’m happy to report that Deery Brothers makes the cut. Steve Donald was a pleasure to work with and the entire RAV4 transaction was quick, easy and transparent. Appreciate Steve staying past close on a Friday eve and not rushing any of the process. We also met the owner who was busily working / leading by example at a dealership who values customer relationships. Old school values that are appreciated and will ensure their success in the future.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURQNzdfOG5nRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDP77_8ngE%7C%7C?hl=en","owner_reply":{"text":"Thank you for recognizing the efforts of our team. It's great to hear that your RAV4 experience at Deery Brothers was positive and transparent. We appreciate the acknowledgment of our commitment to customer relationships and values.","date":"2024-12-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN2Z05hMGdBRRAB","author":"Wayne VanAuken","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL9U87tBUGoY11ivgm_rGxFykQQxHsl5P_JVSleY4ajFmVNmA=s120-c-rp-mo-br100","rating":4,"date":"2024-12-06","text":"Rayne was great but the time we were there was way too long.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN2Z05hMGdBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICvgNa0gAE%7C%7C?hl=en","owner_reply":{"text":"Thanks for highlighting the positive interaction with our team. We value customer feedback, and would like to further discuss concerns about your visit duration. Please reach out so we can address any issues you had.\n","date":"2024-12-07"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURQaGJ1VWNREAE","author":"Chris O'Keefe","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLUh-qhkFRIENZ3i1YVyrIhOP_PDpoloMhyg4ITlff3Cax9sQ=s120-c-rp-mo-br100","rating":5,"date":"2024-12-04","text":"Service advisor very professionally handled my issue and kept me informed throughout the process. Vehicle repair was completed earlier than promised. I was very satisfied with my overall experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURQaGJ1VWNREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDPhbuUcQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for sharing your experience. Our team always aims to exceed customer expectations at Deery Brothers, and it's good to know things went smoothly with your vehicle repair.","date":"2024-12-04"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURqbFB2VEJREAE","author":"Erica Lambert","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIuGKQBm_Nq3fDb8r_gzzH0ZnVs67js45wWn9XJRGopkVgmBw=s120-c-rp-mo-br100","rating":5,"date":"2024-12-04","text":"Fast/reliable service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURqbFB2VEJREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDjlPvTBQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for acknowledging the fast and reliable service at Deery Brothers.","date":"2024-04-29"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURQdnRIR0xBEAE","author":"Angela Shepard","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKAHmwhPhBPA9qn4_OcNpcQeJtrsAwIZazbEJcxHkb6OdIwGg=s120-c-rp-mo-br100","rating":5,"date":"2024-12-02","text":"It was very easy, we were all done within a couple hours,  it was great!!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURQdnRIR0xBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDPvtHGLA%7C%7C?hl=en","owner_reply":{"text":"Deery Brothers appreciates your feedback and we're glad you had a smooth experience.","date":"2024-12-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURQNXNHYmVREAE","author":"Mike Ponsot","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJoN6VQzWer5Ei51DJqSeElQRDFPWzwFYgEqJ1mSrSxDslJ9A=s120-c-rp-mo-br100","rating":5,"date":"2024-12-01","text":"The body shop is the best in the area. Very accommodating and a friendly staff. They do top quality work.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURQNXNHYmVREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDP5sGbeQ%7C%7C?hl=en","owner_reply":{"text":"Deery Brothers is pleased to know you found our body shop accommodating with friendly staff. We take pride in providing top quality work.","date":"2024-12-01"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURQLUp2LXV3RRAB","author":"Gregg Calderwood","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJZM7dMd7mzx-Cd5Kwtf0F3LVU5JE_lkaHLe22cDtemx7SoeA=s120-c-rp-mo-br100","rating":5,"date":"2024-11-29","text":"Came in to service unannounced and without an appointment. Was taken care of promptly without hesitation. Everyone was courteous and professional. Couldn’t really have asked for anything more.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURQLUp2LXV3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDP-Jv-uwE%7C%7C?hl=en","owner_reply":{"text":"Thanks for sharing your kind words about Deery Brothers. We appreciate it! Take care.","date":"2024-11-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNqM2JEdXR3RRAB","author":"Janet Baity","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL5cfXr77w-sqsBupnXgtZs68wPCPSoDX3aZou-gCfps2-fyw=s120-c-rp-mo-br100","rating":5,"date":"2024-11-29","text":"Took in for recall work. No took in for tire rotation","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNqM2JEdXR3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICj3bDutwE%7C%7C?hl=en","owner_reply":{"text":"Thank you for choosing Deery Brothers for your recall service needs. We appreciate your feedback and are here to assist with any future automotive concerns. If there is anything else you'd like to discuss, please feel free to contact us.","date":"2024-04-24"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNQamRfR1Z3EAE","author":"Steve Geisler","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLpExOLy-KdjK7nb0Z9zDJ3oLlGtWZgbT_8v63nfjaYTp2X-g=s120-c-rp-mo-br100","rating":5,"date":"2024-11-26","text":"Great experience from 1st contact until driving off the lot in my new car.  Anya Clark was amazing.  Smooth and simple process.  Only downside was it is the 1st car I've ever purchased where I didn't leave the lot with a full tank of gas.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNQamRfR1Z3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICPjd_GVw%7C%7C?hl=en","owner_reply":{"text":"Thank you for choosing Deery Brothers. It's wonderful to hear about your smooth experience with our team. Your feedback on the gas tank is valuable and we'll keep it in mind moving forward.","date":"2024-11-27"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNQdGQzYTVRRRAB","author":"TimothyS","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIXqc5SC0aV_eB9jU3G-LR0UP3L6_AS6AbiskUPL3bXcH2_rw=s120-c-rp-mo-br100","rating":5,"date":"2024-11-26","text":"Had a recall repair that needed to be done on my Mazda.  Easy to make and get an appointment quickly. Service manager and staff were courteous and friendly. Problem was resolved quickly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNQdGQzYTVRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICPtd3a5QE%7C%7C?hl=en","owner_reply":{"text":"Glad to know your Mazda repair went smoothly. Our team at Deery Brothers works hard to ensure efficient service. We appreciate your feedback!","date":"2024-11-26"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNQbGMzNk5nEAE","author":"James McDowell","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVyyAwg10pIvRbB7jJ4lw2qXRbCNn-OdZiael-Z7dpLF3xwPswHvg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-11-26","text":"Jim was very helpful in providing service for my vehicle. The team completed the work ahead of schedule.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNQbGMzNk5nEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICPlc36Ng%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with Deery Brothers. Our team is pleased to have served you well.","date":"2024-11-26"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURyMHVQSmtRRRAB","author":"Pauline Phillips-Gill","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIgwTMSANAdqABsKXLGRtnctk5ItdWigx6tceotbK_YMX2WL5k=s120-c-rp-mo-br100","rating":5,"date":"2024-11-25","text":"I was slightly disappointed because on my previous visit I had asked a question and I was told they would get back to me but no one did. I reminded them I never received an answer they said sorry it was denied by Toyota. Except I had bought the interior package and she said no you bought the exterior then went back and said yes you did get the interior package. Just was disappointed as I was there for 2 1/2 hours. Was  told I need a new interior air filter, which I bought. The paper I was given stated all these items that should be done totally 700. But none of this was discussed and why wouldn’t it be covered?","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURyMHVQSmtRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDr0uPJkQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for the positive rating. We're glad to have met your expectations at Deery Brothers. Wishing you well!","date":"2024-07-16"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNQeHAyRnlBRRAB","author":"Dave Swaim","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKkn0hws_hipE9uu0iAvXY2AGB4j3yFnBzBVcf96xYdXpHt-w=s120-c-rp-mo-br100","rating":5,"date":"2024-11-23","text":"Good price. Friendly and knowledgeable. No pressuring and answered all questions. Very professional!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNQeHAyRnlBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICPxp2FyAE%7C%7C?hl=en","owner_reply":{"text":"Deery Brothers is proud to provide a professional and friendly experience. Thanks for your review.","date":"2024-11-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNIeXRIMF9nRRAB","author":"Jackie Kelley","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJbtMy24S4OCLS_uZ19_kn6tj0dOZIrrWGPqUDdzbV65x1Osw=s120-c-rp-mo-br100","rating":5,"date":"2024-11-22","text":"Greg was my salesman and he was great! He wasn't pushy and had answers to all of my questions.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNIeXRIMF9nRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICHytH0_gE%7C%7C?hl=en","owner_reply":{"text":"We're glad to hear our team made your experience at Deery Brothers positive. Thank you for sharing.","date":"2024-09-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNQdE5DbG1BRRAB","author":"Judith Shotwell","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVtdLKOXxYxMzGeCqjkfA-MqptPEdR0ZHyZzxxZmPklMHAHjsU=s120-c-rp-mo-br100","rating":5,"date":"2024-11-21","text":"When I buy a car is not just price but service as well. This is my 2nd Nissan Rogue from Derry. The service department is great to work with. If decide to buy another car it will be from Derry because of the service department","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNQdE5DbG1BRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICPtNClmAE%7C%7C?hl=en","owner_reply":{"text":"Deery Brothers values your continued trust in our service department with the second Nissan Rogue. Our team appreciates knowing we've made a positive impression on you both times. Thank you for sharing your experience!","date":"2024-11-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQzcTRHOC1RRRAB","author":"Dusten Chapin","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLkKKv0a-qq5joYWgGODnbmjIrOc6UCesoOtp9uURLLUpd9Iw=s120-c-rp-mo-br100","rating":5,"date":"2024-11-19","text":"Great Experience getting the exact vehicle I wanted at a reasonable price. Huge shoutouts to Iziah, Preston, and Marc for helping me along the entire process to get the car that I wanted and making sure it was ready to go when It was finally in my hands.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQzcTRHOC1RRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID3q4G8-QE%7C%7C?hl=en","owner_reply":{"text":"It's gratifying to hear you found the perfect vehicle at Deery Brothers. Our team is thrilled to support your car-buying journey, and we're pleased everything went smoothly for you. All the best with your new ride!","date":"2024-11-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQzaTZlZUp3EAE","author":"Salinda c","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIATqQneICgSYMAB5PPtpb0co3LBH-CY3izrIoq3tTuGve0sA=s120-c-rp-mo-br100","rating":5,"date":"2024-11-18","text":"Iziah and Preston are the best.  Went above and beyond  to get my son into the car he wanted.  Very helpful and friendly and patient!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQzaTZlZUp3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID3i6eeJw%7C%7C?hl=en","owner_reply":{"text":"Deery Brothers is glad to hear our team was helpful. Your son's new car sounds exciting. Enjoy the ride!","date":"2024-11-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ3dGNmc1F3EAE","author":"Paula Mower","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKu22ggsB74jPF4TK1hP1jiRaDZsewQfc8Ijm0zYIIEr5ogM1k=s120-c-rp-mo-br100","rating":5,"date":"2024-11-18","text":"Deery makes it easy to keep your car serviced and running smooth. Thanks to all who worked on my car:)","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3dGNmc1F3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID7tcfsQw%7C%7C?hl=en","owner_reply":{"text":"Deery Brothers is glad to hear that our team made it easy for you. We appreciate your feedback and wish you well.","date":"2024-08-27"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQzMmJIVmxRRRAB","author":"Toby Lamb","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJNQwY6bf7eSW_VLy2uebWAHg0yAyEgfnOVRMbkCXJRhXNCjg=s120-c-rp-mo-br100","rating":5,"date":"2024-11-16","text":"Rayne made the process quick and easy. Definitely would recommend buying from Deery Brothers.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQzMmJIVmxRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID32bHVlQE%7C%7C?hl=en","owner_reply":{"text":"We're glad our team at Deery Brothers made everything smooth for you. Your recommendation is much appreciated.","date":"2024-11-16"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQzc3EyZ3p3RRAB","author":"gary gary","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXJwgMY_ICsMKbDNT05Pq8ZkqPz5RfyYWbf7bhvUQDF3wTSjfbgnw=s120-c-rp-mo-ba12-br100","rating":4,"date":"2024-11-13","text":"If you want a deal on some new Nissans I highly recommend driving to West Burlington and getting a deal at Deery Brothers. I drove an hour and a half to get the lowest price within 250 miles","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQzc3EyZ3p3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID3sq2gzwE%7C%7C?hl=en","owner_reply":{"text":"Happy to hear about your experience with Deery Brothers, and we appreciate the great recommendation. If there's anything more you need, feel free to get in touch. ","date":"2024-11-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURVc1pEMzhnRRAB","author":"Chris Nordstrom","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI3_zrierAWDPhBsbRU2QSjNTGmSFY1Jl7ULjpxDn_cyg01iw=s120-c-rp-mo-br100","rating":5,"date":"2024-11-13","text":"The work was done quickly. The problem was corrected.  The price was reasonable.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURVc1pEMzhnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDUsZD38gE%7C%7C?hl=en","owner_reply":{"text":"We're happy to hear you had a great experience with Deery Brothers. Take care, and know we're here for any future needs!","date":"2019-10-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQzeUpyNGJ3EAE","author":"Cindy Moon","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXWs4TIcq2hCLQpEj6asNE05zxqkKbDvl_0q2mJW7Zmxc3tD2eX4Q=s120-c-rp-mo-br100","rating":5,"date":"2024-11-11","text":"Bought a new 2024 Nissan Rogue","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQzeUpyNGJ3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID3yJr4bw%7C%7C?hl=en","owner_reply":{"text":"Great choice with the 2024 Nissan Rogue. Thank you for choosing Deery Brothers.","date":"2024-11-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMzZzdyZ0VREAE","author":"Maxine SMUT,ZER","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIHl2icbt-0Zxg1HpLzMUMP2VAj9wrHZ7U-IX8SmG7Cjz7ojg=s120-c-rp-mo-br100","rating":5,"date":"2024-11-08","text":"The associates are very knowledgeable and do their job well. Oil change and tire rotation and out in 45 minutes.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMzZzdyZ0VREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC3g7rgEQ%7C%7C?hl=en","owner_reply":{"text":"Deery Brothers appreciates your positive feedback. We're pleased to hear about your smooth Oil change and tire rotation experience with our team.","date":"2024-11-08"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMzenFINWVnEAE","author":"Dawn Beck","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX3IPQAi-Gk5--BOTZA3U4mvwFbQ3E-LhQg7LOGuacapTVOBJJ37Q=s120-c-rp-mo-br100","rating":5,"date":"2024-11-05","text":"We just purchased a new vehicle and it was such a smooth, quick process. There was no pressure and when we went to pick it up, they had all the paperwork ready and we were in and out.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMzenFINWVnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC3zqH5eg%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience at Deery Brothers. We're pleased to hear how smoothly everything went with your vehicle purchase. Enjoy the new ride!","date":"2024-11-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMzcXNDTGRBEAE","author":"Terry Keith","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLvUcg5YCiu4Jq-ajDV606RYlFbp3Yc0xX3IXgRm8Wm-PzBMA=s120-c-rp-mo-br100","rating":3,"date":"2024-11-04","text":"I didn't like the way that my GPS on my  Truck was changed when I complained to the service writer he sent me up front to find my salesman who was off that day the other salesman that I talked to did come out to the truck and reprogram the radio. The service technician should have returned my truck to me with everything set up as it was when I brought it in.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMzcXNDTGRBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC3qsCLdA%7C%7C?hl=en","owner_reply":{"text":"Hello Terry,\n\nOur top priority here is customer satisfaction. I would like the chance to speak with you about your recent experience with our Service Department regarding the radio programming and GPS in your truck. If you would kindly give me a call at a time that works best for you, it would be greatly appreciated.\n\nThank you,\n\nTerry Mertens\nGeneral Manager \nDeery Brothers\n(319) 752-6000","date":"2024-11-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMzNFBDMmN3EAE","author":"Walter West","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI0I1W2zL4HKdFk3-ZgCyFIpdn10dMFQocmlhySiaChNDTKJQ=s120-c-rp-mo-br100","rating":4,"date":"2024-11-01","text":"Jake in service did a great job of keeping me informed on the progress of my granddaughters car repairs!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMzNFBDMmN3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC34PC2cw%7C%7C?hl=en","owner_reply":{"text":"Glad to hear our team kept you informed. If there's anything further you'd like to discuss, feel free to reach out.","date":"2024-11-05"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ3MVBxdS1RRRAB","author":"Brian Richard","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLstYluvE4wyXazw7G15lY6__MWASECgbKhqBkwodUkYrsH4g=s120-c-rp-mo-br100","rating":5,"date":"2024-10-31","text":"There service and sales department are awesome","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ3MVBxdS1RRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID71Pqu-QE%7C%7C?hl=en","owner_reply":{"text":"Thank you for the kind words about our team at Deery Brothers.","date":"2024-08-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURwaXR1MWdnRRAB","author":"Corey Stephens","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVFrpAB8e1K3ckEZ72o6Z_lZa5tjE1pGDp_Pb3vKegrQ9Xns90O=s120-c-rp-mo-br100","rating":5,"date":"2024-10-30","text":"Oil change and tire rotation was fast. I was in and out within 45 minutes. No pressure to get extra services that weren't needed at this time. The Service person was very polite and courteous.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURwaXR1MWdnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDpitu1ggE%7C%7C?hl=en","owner_reply":{"text":"Thanks for choosing Deery Brothers. We're glad our team made your visit pleasant and efficient with the oil change and tire rotation. Wishing you smooth travels!","date":"2023-09-11"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURYeWRhTXNRRRAB","author":"todd randall","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIQWMMK8oYbslMkExTgdVCoU9xJ7EaRQ1wr8J8x-1iRJZV9ew=s120-c-rp-mo-br100","rating":5,"date":"2024-10-28","text":"Amanda did a very good job as always","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYeWRhTXNRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDXydaMsQE%7C%7C?hl=en","owner_reply":{"text":"Deery Brothers is grateful for your appreciation of our team.","date":"2024-10-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURYdnZhREJ3EAE","author":"Gabrielle","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX0fMh4fgOiIqZEeG4ELJAgzsy3R0CIN9FUwpzRNeHhPvK82NzC2Q=s120-c-rp-mo-br100","rating":5,"date":"2024-10-27","text":"Very nice and very helpful. Am happy with my new car.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURYdnZhREJ3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDXvvaDBw%7C%7C?hl=en","owner_reply":{"text":"Deery Brothers appreciates your feedback. Enjoy your new car.","date":"2024-10-27"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURYdnRHSGtnRRAB","author":"Thelma ONeill","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIMEDwIfSwv-RsS1fgTkLXAdfM29ecdEbYoL9qMgihLa5Tclw=s120-c-rp-mo-br100","rating":5,"date":"2024-10-27","text":"Dry happy to show me the model car I was researching","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYdnRHSGtnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDXvtGHkgE%7C%7C?hl=en","owner_reply":{"text":"Deery Brothers is pleased to hear that you enjoyed your visit. Glad we could assist.","date":"2024-10-27"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURYMHNUVWtBRRAB","author":"Jessalynn Sawyer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIrEwJSZATtu9JigW6zxK-YOyLBKyl0Snn2Kh0LdGNoOHA-YQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-10-25","text":"I found the exact vehicle I was looking for and it was a fantastic price!! Preston was absolutely awesome!! Couldn't recommend him enough.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYMHNUVWtBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDX0sTUkAE%7C%7C?hl=en","owner_reply":{"text":"Great to hear you found the perfect vehicle at Deery Brothers. Our team appreciates your kind words. Enjoy your new ride!","date":"2024-10-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURYb3FyOXhRRRAB","author":"Brandon Duncan","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVbGmI9mBcCZ88dYOXrf3bAN-Wld0PoFS37QROjIG7HVhQiuO_rUA=s120-c-rp-mo-br100","rating":1,"date":"2024-10-25","text":"The dealership did a diagnostic of my brake system I told them to replace the brakes the said that they just needed lube to stop the squeaking a weeks later the squeaking came back after already paying them 500 they asked for an additional 670 to replace the brakes that I had already asked for all in all I will no longer be receiving services from you guys very disappointed in the way I was treated","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYb3FyOXhRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDXoqr9xQE%7C%7C?hl=en","owner_reply":{"text":"Brandon, \n\nThank you for bringing this to my attention. I would like to speak with you about your recent experience with our Service Team regarding the brake system on your vehicle. Please reach out to me directly so we may discuss this further. \n\nBest regards, \n\nTerry Mertens\nGeneral Manager \nDeery Brothers\n(319) 752-6000","date":"2024-10-26"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURYc3VmTWV3EAE","author":"Erin Mautino","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWuWSYcj3jcaiZNyo1_ZlCqGGm_cNOPfRSn_86wKDHu5_ClOOhq=s120-c-rp-mo-br100","rating":5,"date":"2024-10-25","text":"The staff is kind and super helpful. They do their work efficiently and well","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURYc3VmTWV3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDXsufMew%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words. Deery Brothers appreciates your feedback.","date":"2024-10-25"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURYMHJ5NmVREAE","author":"Ernie Voigt","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXw8RvwCl53La7qVa7vtw97AIpNW2BNplRqc7VFub3gE-uuwA=s120-c-rp-mo-br100","rating":5,"date":"2024-10-25","text":"Very pain free process, good customer service and follow up through repair.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURYMHJ5NmVREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDX0ry6eQ%7C%7C?hl=en","owner_reply":{"text":"Deery Brothers appreciates your kind words. Happy we could provide a smooth process for your repair.","date":"2024-10-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURYcUx1VS1BRRAB","author":"Jenni Bentley","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWU-bDBaPFHLKEpdg59MkvnmUjnFe6qXAD4-gX4c-CFpU8tfilQ=s120-c-rp-mo-br100","rating":5,"date":"2024-10-23","text":"Bought this car somewhere else and had it in for repairs 3 times before asking to take it elsewhere. Brought it to Deery and it was fixed on the spot. So happy!😁","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYcUx1VS1BRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDXqLuU-AE%7C%7C?hl=en","owner_reply":{"text":"Glad to hear our team at Deery Brothers could help resolve your car issue. Thanks for sharing.","date":"2024-10-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURYNE4teHFRRRAB","author":"Sharon Walden","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKD4O5d4BOq1NbfVoolHnJfveopM2E31Qm6SIeqLJz4vEI5Iw=s120-c-rp-mo-br100","rating":3,"date":"2024-10-22","text":"The piece in the back of my glove box was not put back in, and papers from it were on the floor","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYNE4teHFRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDX4N-xqQE%7C%7C?hl=en","owner_reply":{"text":"Hello Sharon,\n\nWe take your feedback very seriously here and would like the chance to speak with you about your recent experience with our Service Department regarding the condition in which you received your vehicle. If you would kindly give me a call at a time that works best for you, it would be much appreciated.\n\nThank you,\n\nTerry Mertens\nGeneral Manager \nDeery Brothers\n(319) 752-6000","date":"2024-10-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNYby1pWHlnRRAB","author":"Chad Palmer","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUbxYbriuvkoRFhIDYQS_aAWfPYXhlST6m4t9kK_gko95FnWmLa=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-10-20","text":"Amanda is a service Goddess!  She knows how to treat customers and makes me want to not only come  back, but recommend others ask for her.  Great job Amanda!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNYby1pWHlnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICXo-iXygE%7C%7C?hl=en","owner_reply":{"text":"We're thrilled to hear about your positive experience with our team. Deery Brothers truly values excellent service and appreciates your recommendation.","date":"2024-10-22"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNYeWNtMVFnEAE","author":"Donald Olsen","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKLYaKZHNtP-yavqskM9cw8_sbos_lxOgRmhF1k-c1oD0a1tg=s120-c-rp-mo-br100","rating":5,"date":"2024-10-18","text":"We’re from NW Indiana, visiting family in Danville. Ready to return home but car wouldn’t start. Called Deery Brothers, had car towed there, service department was able to check it out very quickly and fixed the problem. It was merely a bad battery but they honored the warranty, washed our car and got us on the road.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNYeWNtMVFnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICXycm1Qg%7C%7C?hl=en","owner_reply":{"text":"It's great to know that our service department at Deery Brothers could help you quickly and honor the warranty. Safe travels back to Indiana!","date":"2024-10-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR6MGZqQzN3RRAB","author":"jim hartrick","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXOFJ8esQkEcFfNHIDTJsgvIZAGyEFftwGgWhjq_5VqIJz4m60P=s120-c-rp-mo-br100","rating":5,"date":"2024-10-17","text":"My sales person Steve Donald was very helpful and professional. Would definitely recommend him to others and will buy from him in the future.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR6MGZqQzN3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDz0fjC3wE%7C%7C?hl=en","owner_reply":{"text":"We're pleased to hear you had a great experience with our team at Deery Brothers. Thank you for the recommendation, and we look forward to serving your needs again.","date":"2024-06-10"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNYLW9yX2tRRRAB","author":"Miguel Landeros","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIaKcuohu4BaaDgeSYcSQ1ONy3jkWG4hIw8t1plOvjh_MRXeA=s120-c-rp-mo-br100","rating":5,"date":"2024-10-15","text":"Appointment took about one and a half hours to cut and program the keys which I think it's very good time the person at the service desk was courteous and appear to know his job.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNYLW9yX2tRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICX-or_kQE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your visit to Deery Brothers. It's good to hear that our team was efficient and helpful. Wishing you well until next time.","date":"2024-10-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNYaHZxSmVnEAE","author":"Luanna Howe-nelan","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKa3e9QFMlvYlA0PxmPLe679UfTiPR1ks5p9eBENCgskCExDA=s120-c-rp-mo-br100","rating":1,"date":"2024-10-15","text":"Bought a car from them on September 30th I have not even received the plates yet there's all kinds of things going out of my car already paid 3,000.00 and they tell me there's nothing they can do but I ain't got the plates for it yet so I give them a one-star very very poor poor poor people services and very poor with choosing to sell cars to people that they know are going to break down can you call and ask for compensation of some sort they tell you I'm sorry you bought it it's your problem.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNYaHZxSmVnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICXhvqJeg%7C%7C?hl=en","owner_reply":{"text":"Hello Luanna,\n\nYour feedback is taken very seriously here and I would like the opportunity to speak with you about your recent experience with our Sales Department regarding the subsequent wait time for the license plate, the level of customer care that you have been provided with, and the condition of your vehicle. If you would kindly give me a call at your earliest convenience, it would be much appreciated.\n\nThank you,\n\nTerry Mertens\nGeneral Manager \nDeery Brothers\n(319) 752-6000","date":"2024-10-16"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNYb3ZXRi1RRRAB","author":"david kreps","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLJfhxl8LDfX2USzVfTfBfI-hMOIt-OA74dEOkIq3JuqhAi6A=s120-c-rp-mo-br100","rating":5,"date":"2024-10-14","text":"Very nice customer service! No pressure from the sales staff. Highly recommend!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNYb3ZXRi1RRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICXovWF-QE%7C%7C?hl=en","owner_reply":{"text":"Deery Brothers appreciates your kind words and recommendation. Happy to have had the opportunity to serve you.","date":"2024-10-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNYb3VXcW93RRAB","author":"Ryan Cook","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVQJIxZn5TkN_RJJLa621U666kF3zbLRkPNqDW8vymxIO4D3vOL=s120-c-rp-mo-br100","rating":5,"date":"2024-10-14","text":"Ivan was great to work with!  Friendly, smart, and helpful.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNYb3VXcW93RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICXouWqowE%7C%7C?hl=en","owner_reply":{"text":"Great to know you had a positive experience with our team at Deery Brothers. We appreciate the kind words and look forward to more great interactions.","date":"2024-10-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURueDREV3NRRRAB","author":"Sticks on Stilts","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLhhbkHQEXSTG3ImvvN0o0OYWinv3l2c3bGsdWKNt6OF9GzJhED=s120-c-rp-mo-ba12-br100","rating":4,"date":"2024-10-10","text":"Took my 2006 Pontiac Solstice to Deery in Burlington recently for a recall notice. It was a scheduled appointment. It did take quite a bit longer than what the scheduler had told me the day I called for the appointment but I'm happy to have this taken care of now.\nI did feel they should have told me at the start of the appointment that it would take almost twice as long as the scheduler had stated. But.... I also did not ask. I did text after maybe 3.5 hours to ask how much longer it would be and they replied with 1-2 more hours. That possibly was because I asked them to diagnose why the heater doesn't blow hot air. We ended up cancelling that diagnosis and was not charged for that. I would appoint there again or may try a more local place to me","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURueDREV3NRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDnx4DWsQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback on the recall service for your Pontiac Solstice at Deery Brothers. If you'd like to discuss any further details, feel free to reach out. We value response time expectations and hope to meet them better next occasion.","date":"2024-10-10"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURucS1qcDJ3RRAB","author":"Stephan Ackerman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIxi0auNg6MUCvmwFLsqaVvZdk1ueKKvsWwZyYWejsmD6omcQ=s120-c-rp-mo-br100","rating":5,"date":"2024-10-10","text":"I worked with Anya Clark on buying my new Toyota Tacoma and she was awesome to work with. She was upfront with everything and very informative.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURucS1qcDJ3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDnq-jp2wE%7C%7C?hl=en","owner_reply":{"text":"Deery Brothers team values your feedback. We're pleased you had a great experience with us while purchasing the Toyota Tacoma. Enjoy your new vehicle!","date":"2024-10-10"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURuaDQzYjB3RRAB","author":"Darryl Lane","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL7N_f9fzAv2Q07Rs-XnT_JoU_8lr9z-WWepyXFPK9SuhyOxg=s120-c-rp-mo-br100","rating":5,"date":"2024-10-10","text":"Everyone treated me very well. I love the vehicle I purchased and was very satisfied with the entire purchase process.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURuaDQzYjB3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDnh43b0wE%7C%7C?hl=en","owner_reply":{"text":"Deery Brothers is happy to know you had a great purchasing experience with us. Enjoy your new vehicle.","date":"2024-11-04"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURualotQjlBRRAB","author":"Barbara Beasley","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIBRanJWWFD2PLWEMzIFFSXPn7Sdcmw6_0GA5gyRuRLDVeVZg=s120-c-rp-mo-br100","rating":5,"date":"2024-10-08","text":"I always take my car to Derry Brothers for any kind of maintenance. I bought my car there. I was running late for my last maintenance visit, but they got me right in. No problem! I recommend Derry Brothers to everybody. Great job, guys!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURualotQjlBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDnjZ-B9AE%7C%7C?hl=en","owner_reply":{"text":"Thanks a lot for your kind words and recommendation. We're pleased to be your choice for maintenance at Deery Brothers.","date":"2024-10-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURuN1pERWdRRRAB","author":"Gary Johnson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK_cN9HrCQKYpPH_HvO7MWoVMyQ3U5qbLUOdzNJhc0Wysp2Xw=s120-c-rp-mo-br100","rating":5,"date":"2024-10-08","text":"The person I spoke to was kind and friendly","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURuN1pERWdRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDn7ZDEgQE%7C%7C?hl=en","owner_reply":{"text":"Deery Brothers is grateful for your feedback about our team. It's important to us that everyone feels welcomed and satisfied.","date":"2024-10-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURuLU1QMW13RRAB","author":"Christine Moses","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWF74WpB3XM1O9Kl3hHapz6UiaL3kwoairJTSyS-Od4htNblj45ZA=s120-c-rp-mo-br100","rating":5,"date":"2024-10-03","text":"My  2019 Nissan broke down and I had it towed to Deery Brothers to be fixed and from the minute I called and talked to Jessica to schedule it to be dropped off until it was repaired, I couldn’t ask for better customer service. Jim kept me up to date on what the technician found to be the problem as well as the estimated cost to repair it. I would highly recommend anyone needing service to go to Deery Brothers.  I really appreciated all that was done.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURuLU1QMW13RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDn-MP1mwE%7C%7C?hl=en","owner_reply":{"text":"We're grateful for your kind words and the trust you placed in Deery Brothers. Our team is pleased to have provided efficient service during your time of need. Thank you for recommending us to others; wishing you safe travels with your Nissan.","date":"2024-10-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURuckl2akVREAE","author":"Gary Houzenga","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJN_9EsUpvqu1Q3P79tPal6Ff4W99XVL8NeyRIf9qMu9KT7XQ=s120-c-rp-mo-br100","rating":5,"date":"2024-10-03","text":"Above and beyond my expectations.  No hassle. Just a nice experience","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURuckl2akVREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDnrIvjEQ%7C%7C?hl=en","owner_reply":{"text":"Deery Brothers values your experience. Appreciate the kind words about our service!","date":"2024-10-04"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURubU8zOGlBRRAB","author":"Henry Harris","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLGVhtRWZfqOq4JI9ieHR5m-pkaIwV-hlK_0TVsVLXny80EzA=s120-c-rp-mo-br100","rating":5,"date":"2024-10-02","text":"Great place Anya was very pleasant to deal with and I loved the car I bought. Would highly recommend the only thing evenly remotely bad I have  to say is I think that all cars should come with a full tank of gas when you buy it but that is a very small thing . Even though it was still a great experience and will definitely be going back.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURubU8zOGlBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDnmO38iAE%7C%7C?hl=en","owner_reply":{"text":"Thank you for the kind words about Deery Brothers. We're glad to hear you had a great experience with our team and that you're enjoying your car. Your feedback on the full gas tank is noted; we appreciate your input.","date":"2024-10-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURuaUpTWklREAE","author":"Logan Mcdowell","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWwSQM5FChzu5n7lryjgbYcmF626LPB3GKR3Pw2h8cTJH0HUHkL=s120-c-rp-mo-br100","rating":5,"date":"2024-10-02","text":"Colton was great and helped me find a car that worked for me and fit my price range.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURuaUpTWklREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDniJSZIQ%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback and are glad to hear you had a great experience with our team. Thank you for choosing Deery Brothers.","date":"2024-10-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNudjhyTkZREAE","author":"Jeff Hoffman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKO_CNyRfnr7fjs8V_9gpa7TkxIbJ1v_Lo_Xc36rfDGjzLTlA=s120-c-rp-mo-br100","rating":5,"date":"2024-10-01","text":"They gave me a fair deal and I appreciate that","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNudjhyTkZREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICnv8rNFQ%7C%7C?hl=en","owner_reply":{"text":"Deery Brothers is glad to hear you appreciated the fair deal. We appreciate your feedback.","date":"2024-10-01"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNuemI3R0F3EAE","author":"David Hazen","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLS5gk9mPnrn182cCbfbcW2pQJBVlaNjL65DdWNnsrIPUomEw=s120-c-rp-mo-ba12-br100","rating":1,"date":"2024-09-28","text":"After recall issue was resolved left dealership and drove to my barber for hair cut. After haircut truck would sort of try to start. Called my mechanic and explained issue. He suggested that Deery mechanic had not tightened battery cable properly after reattached it. Borrowed pliers from barber and was able to tighten cable enough to start truck. I was talking with TIM HEINIGER when truck finally barely started. Drove home unattached battery cables, cleaned them and posts, reattached cables properly and securely. Truck starts perfectly now. Maybe a fluke issue but real PIA.. Good thing it wasn't my wife.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNuemI3R0F3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICnzb7GAw%7C%7C?hl=en","owner_reply":{"text":"David, \n\nYour feedback is very important to us. I would like to speak with you about your experience with our Service Team regarding repairs done to your vehicle. Please reach out to me directly so we may discuss this further. \n\nBest regards, \n\nTerry Mertens\nGeneral Manager \nDeery Brothers\n(319) 752-6000","date":"2024-09-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURINTdQcHB3RRAB","author":"james walter","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocILVsjTlqOtiyZq7cKiPfyKvPeVGul5FVCalDfUsHwih3yBNQ=s120-c-rp-mo-ba12-br100","rating":1,"date":"2024-09-28","text":"Unprofessional, lied to blatantly by salesman no apology or acknowledgement by management. Update I was contacted by the General manager and apologized to for the horrible service but as I should know it's a \"first come first serve kind of business\" it's a shame greed overcomes willingness to help a customer","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURINTdQcHB3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDH57PppwE%7C%7C?hl=en","owner_reply":{"text":"James,\nI visited with the salesperson you were working with regarding the situation. The salesperson you were working with did not realize the vehicle you were interested was being shown to another customer by another salesperson when you text him stating you were on the way to the dealership. I certainly understand your being upset upon your arrival to discover a deal was being finalized with another customer. I do apologize for your experience. It is unfortunate the other customer was here before your arrival, however, after they test drove it and were deciding whether to purchase the vehicle it would not be appropriate to explain to them, they could not purchase the vehicle because another customer just informed us that they were on the way to purchase it. After twenty-eight years at Deery Brothers, I have seen two customers wanting to look at the same vehicle at the same time numerous times and one party is happy the other is disappointed. Most customers are understanding the timing was just not right. We must offer our inventory as a first come first serve basis as an overwhelming number of other businesses operate. We encourage our customers to secure vehicles via credit card if they are unable to physically bring the deposit into the dealership immediately. I would have reached out sooner, however, the first time I was made aware of your experience was your Google review. I encourage all customers to reach out to me if they have any issues. This allows me an opportunity to rectify the situation or to apologize and promise to do a better job in the future if a solution cannot be realized. Again, sorry for the poor timing and how the staff handled the situation. I hope you find a vehicle that suits your needs and if you see something else on our lot you like I invite you to reach out to me personally.\nTerry Mertens\nGeneral Manager","date":"2024-09-20"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNMNDgyQmp3RRAB","author":"Gail Hartman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLE6X6Br2hjCadbCpACem7oR6UGAtnE2-IftAw7gK0tmlrmDw=s120-c-rp-mo-br100","rating":5,"date":"2024-09-28","text":"I have to say that the entire staff was professional and courteous and did a very good job.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNMNDgyQmp3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICL482BjwE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words about our team. We're pleased to have met your expectations at Deery Brothers. Have a great day.","date":"2024-06-22"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNuOXJfSlJ3EAE","author":"Keela Nichols","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXi4pCWC6QQlOZkYUIGwCMUDGro-3dDYLhttxPYPPTcymG3SXgG=s120-c-rp-mo-br100","rating":5,"date":"2024-09-26","text":"I not only got a great car but had a good time doing it. Deery Brothers salespeople and financing team are all great to work with!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNuOXJfSlJ3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICn9r_JRw%7C%7C?hl=en","owner_reply":{"text":"Glad to hear you enjoyed getting your new car. Thanks for choosing Deery Brothers. Wish you many safe and happy miles ahead!","date":"2024-09-26"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNuOXRLYjlnRRAB","author":"Shelby Sines","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKU3lEuJoXm6FDHAPAJRbnjOkZ7uSbfTbP3qvG6PlEdbaxUPw=s120-c-rp-mo-br100","rating":5,"date":"2024-09-25","text":"Love the staff there! Met with Anya and also communicated with Colton. Would highly recommend going to them! Very helpful!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNuOXRLYjlnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICn9tKb9gE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your recommendation. We're glad you found our team helpful. Have a great day!","date":"2024-09-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNudHBxUjB3RRAB","author":"H D","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWDt4SZQ_Puq4AsVvhJayvVLX1Xcg5wxX4PsKvdMY1eph0FqLQ=s120-c-rp-mo-br100","rating":5,"date":"2024-09-25","text":"Brandon Juarez was excellent and made the car buying process enjoyable. He worked with us to find exactly what we needed","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNudHBxUjB3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICntpqR0wE%7C%7C?hl=en","owner_reply":{"text":"Thanks for sharing your experience with Deery Brothers. It’s great to hear our team made the car buying process enjoyable.","date":"2024-09-25"},"verified":true},{"id":"ChRDSUhNMG9nS0VJQ0FnSUM3dHVsORAB","author":"Timothy Monson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX8j4wiKVjpezzuBrzwPx1iPD7g9o7-wfprcH6g600-xF6Bsu8=s120-c-rp-mo-br100","rating":5,"date":"2024-09-24","text":"Excellent service, done well, easy to schedule, would buy/have service with this company again","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChRDSUhNMG9nS0VJQ0FnSUM3dHVsORAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC7tul9%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review. Deery Brothers is pleased to know the service met your expectations. Have a great day!\n","date":"2024-08-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNudk0yZl9nRRAB","author":"Christal Hicks","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIkAnsf3WzJLBAWLyryYP81FKe7jc0zBYTkYEjgddhbg2HtDA=s120-c-rp-mo-br100","rating":5,"date":"2024-09-23","text":"Wonderful customer service, i needed a new battery and was running late to an engagement out of town. Sorry guys i can't remember your names but they went late to lunch so i get on the road sooner.it was greatly appreciated.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNudk0yZl9nRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICnvM2f_gE%7C%7C?hl=en","owner_reply":{"text":"Glad to hear you appreciated the service. I'll pass on your kind words to our team at Deery Brothers. Wishing you safe travels.\n","date":"2024-09-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNucEllWDVRRRAB","author":"JAY DAY","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVc6du7I9I3abDLe2cJ4PEth04o5k0OiFyEO8CD_ee0vg4u_Rhy=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-09-23","text":"Recently our car was repaired and Progressive Insurance handled directly everything with Deery and we received excellent service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNucEllWDVRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICnpIeX5QE%7C%7C?hl=en","owner_reply":{"text":"Happy to hear Progressive Insurance and Deery Brothers worked together to provide you excellent service.","date":"2024-09-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNua043Y05BEAE","author":"Danny Haas","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLIAP_xSSClP4DPkyMFdmgaye5H63zEiqvptn2Gdg34OYQBtA=s120-c-rp-mo-br100","rating":5,"date":"2024-09-21","text":"Wonderful service, I had the pleasure of working with Anya and she answered all the questions I had no problem at all and was very easy to talk to and I am extremely happy with my new 2024 Toyota Rav4 XLE Hybrid. I would definitely recommend Deery Brothers for both vehicles and the service. Financial representative was also very helpful and friendly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNua043Y05BEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICnkN7cNA%7C%7C?hl=en","owner_reply":{"text":"Great to hear about your positive experience with our team and the Toyota Rav4 XLE Hybrid. We appreciate your recommendation. Enjoy driving your new vehicle!","date":"2024-09-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURIcDYtQ1Z3EAE","author":"Diane Boyd","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIwKoS1N8EJftmZo0BZ8D4SbSmd7MK2cefX7LOZlA3lPSyI9A=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-09-20","text":"Wonderful experience.  Wendy Miller is the perfect sales person. Came in on her day off to help me buy the  vehicle I wanted. Kevin Mehaffy got the paperwork done in record time. I was pretty much in and our. Highly recommend Deery Brothers in West Burlington.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURIcDYtQ1Z3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDHp6-CVw%7C%7C?hl=en","owner_reply":{"text":"Thank you for the high recommendation. Happy to hear our team provided excellent service at Deery Brothers in West Burlington.","date":"2024-09-20"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURIdDZLOGtBRRAB","author":"Sawyer Gould","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV8XzTfRJuHLVEB7JkQi6BAMWQx51DZ38ynxFQNZC96R8vWoOQ1SQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-09-20","text":"Great customer service and fast service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURIdDZLOGtBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDHt6K8kAE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your kind words and positive feedback! - Deery Brothers","date":"2024-09-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURINloyWkV3EAE","author":"Benjamin Peterson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXHOw5TlpZy91urH2-M1gM1dU6jnQXeqxjMLn3L80RWFiZJ1iMG=s120-c-rp-mo-br100","rating":5,"date":"2024-09-17","text":"Great service. I had a quick approval they found the perfect truck in my price range with only a few questions. Would recommend anyone to come here.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURINloyWkV3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDH6Z2ZEw%7C%7C?hl=en","owner_reply":{"text":"At Deery Brothers, we’re glad our team could help you find the perfect truck. Thanks for recommending us and sharing your experience!","date":"2024-09-17"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURINmZmYlZ3EAE","author":"Robert Urbaniak","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKuMwOw_nUa9FyVDWg_DWC8jBd57LOJyWO11bcrkp8vT2NRPA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-09-17","text":"One of the best car dealer experiences I have ever had. I was skeptical to pay via wire transfer before I got to dealership. ( I'm from Chicago subs). But everything went smooth, fast and easy. All paperwork was ready at the time of my arrival and we  finished transaction in 20 min. I saved around 6 grands compering to local prices.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURINmZmYlZ3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDH6ffbVw%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with Deery Brothers. We're glad to hear everything went smooth, fast, and easy for you. Enjoy the savings on your new vehicle!","date":"2024-09-17"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURoaV9PQTBRRRAB","author":"Carl Peterson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLO0k4scbti0ZW0-yERPGKWrYOx5Z2U1pkDkkJvEkzTi9II9w=s120-c-rp-mo-br100","rating":5,"date":"2024-09-17","text":"I purchased 4 new replacement tires at Deery Brothers Inc. through Service Advisor Levi C. for my 2019 Equinox. Levi as always, is very knowledgeable, helpful and friendly. The day (March 16) of my appointment to have the new tires installed on my vehicle, I was met by Amanda K. as soon as I drove into the service area. She was gracious and very helpful and offered me transportation if needed. After the new tires were installed I was met by Joe R. and he gave me details and information regarding the new tires, rotation, care, and 1 year road hazard warranty. I appreciate great customer service and that is why I purchased new tires at Deery Brothers. Thank you!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURoaV9PQTBRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDhi_OA0QE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience with our team at Deery Brothers. It's wonderful to hear about the great service provided during your tire replacement on your 2019 Equinox. Wishing you safe travels ahead.","date":"2023-04-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURIeE5lRXd3RRAB","author":"Lee Hammer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocItZbaicX0OiMJJVMf6Wybvpw5sGmVtZ4joMFaSdgr9L1UV=s120-c-rp-mo-br100","rating":5,"date":"2024-09-12","text":"The engine and engine compartment of my 2019 Jeep grand Cherokee Trailhawk was filthy. The Deery detail people cleaned it up and it looks like brand new now!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURIeE5lRXd3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDHxNeEwwE%7C%7C?hl=en","owner_reply":{"text":"Thank you for recognizing the detail team's effort. We hope your Jeep Grand Cherokee Trailhawk continues to impress.","date":"2024-09-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURIaFBTMUNBEAE","author":"Brennan Horak","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK3M7E1Lo48rp0waud50HCAUtZfFg7POlnTXRRsZjiqSN94Lw=s120-c-rp-mo-br100","rating":5,"date":"2024-09-12","text":"Very easy to chat with, get ahold of, and felt prioritized as a customer","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURIaFBTMUNBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDHhPS1CA%7C%7C?hl=en","owner_reply":{"text":"Deery Brothers is pleased to know you felt prioritized. We appreciate your feedback!","date":"2024-09-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURIbE9DVlNBEAE","author":"Paulette Shappell","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLxRHwVGIGJePH9x6RKUYsiL0kf-s8xPoB5qiB4_drVajPVnQ=s120-c-rp-mo-br100","rating":5,"date":"2024-09-12","text":"Very helpful with suggestions. I appreciated the car wash!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURIbE9DVlNBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDHlOCVSA%7C%7C?hl=en","owner_reply":{"text":"Deery Brothers appreciates your feedback and are glad you liked the car wash.","date":"2024-09-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURIeE9DZFRBEAE","author":"Benjamin Andrus","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXOOIBAeBbpznBftLjJffkfvawLacc1baCnoX27YrF6afThC2jD=s120-c-rp-mo-br100","rating":5,"date":"2024-09-12","text":"Good people and great service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURIeE9DZFRBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDHxOCdTA%7C%7C?hl=en","owner_reply":{"text":"Thank you for choosing Deery Brothers. We're pleased you had a great experience with our team.","date":"2024-09-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURIeU9IZ0NREAE","author":"Asia Millizer","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX1ZDsPeL0BbybpmppFNWe73wHYjtd3rAVzNtQ1ocdtx5iim_qn=s120-c-rp-mo-br100","rating":5,"date":"2024-09-11","text":"We’ve always had very positive experiences with Deery and will continue to do business there.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURIeU9IZ0NREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDHyOHgCQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for your ongoing support. We look forward to serving you again.","date":"2024-09-11"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNINTkyMm9nRRAB","author":"Ryan Peiffer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJXJuqIwSDOunP3QG468LPa-ThlVn1UR_k9-1DnO24h1uA0ww=s120-c-rp-mo-br100","rating":3,"date":"2024-09-09","text":"Sale was easy and quick . Downside was interior detailing of vehicle , even wholesale vehicles at 14k price I expect not to spend hours detailing myself","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNINTkyMm9nRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICH5922ogE%7C%7C?hl=en","owner_reply":{"text":"Ryan, \n\nWe are glad to learn about the easy and quick experience you had with our Sales Team. However, I would like to speak with you about the status of your vehicle. Please reach out to me directly so we may discuss this in greater detail. \n\nThank you, \n\nTerry Mertens\nGeneral Manager \nDeery Brothers\n(319) 752-6000","date":"2024-09-10"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNyeF9IZkFnEAE","author":"Greg Fields","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXynUwxUfVe7cVyTsVkmZQedFinKFoHGI_groR2UwqWQFh_c6OCgQ=s120-c-rp-mo-br100","rating":5,"date":"2024-09-09","text":"Fast service.   Courtesy car used to get be back to work and then to pick up my vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNyeF9IZkFnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICrx_HfAg%7C%7C?hl=en","owner_reply":{"text":"Thanks for sharing your experience with Deery Brothers. We're glad our courtesy car service was helpful.","date":"2024-07-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNINS1yRTZ3RRAB","author":"Scott Eversmeyer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKDOZ9OLcuxsoVP3U8cfowjgZK-jZ01h7u-uDJ7ki-6RZTa2A=s120-c-rp-mo-br100","rating":5,"date":"2024-09-09","text":"Amanda did a great job selling the tires I needed","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNINS1yRTZ3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICH5-rE6wE%7C%7C?hl=en","owner_reply":{"text":"Thanks for acknowledging our team's hard work. Enjoy the new tires from Deery Brothers.","date":"2024-09-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNIa2NxUjZnRRAB","author":"Chris Carel","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI83qim1yAjY03K63i4w4yXefHqKKP9QMoLCZ0ocVdkNeudGg=s120-c-rp-mo-br100","rating":5,"date":"2024-09-05","text":"Susie, Danielle, and Dean are so great and easy to work with. Vehicle was ready before it was even promised when I dropped it off. I highly recommend them for all of your Collision needs!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNIa2NxUjZnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICHkcqR6gE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words. We're pleased our team and Collision services met your expectations. Enjoy your day.","date":"2024-09-05"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNINGJya3R3RRAB","author":"Aftab sharif","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUMfllhrsmWy4BOHYflyMWVplixHGSwCF14YZ1-A-vk2hhTqE8=s120-c-rp-mo-br100","rating":5,"date":"2024-09-05","text":"great experience, very welcoming staff and very efficient. They even called me next day as my carbon filter was due for change and got it changed. Very impressed and highly recommend them.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNINGJya3R3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICH4brktwE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your high recommendation. We're glad to hear our team could assist you with the carbon filter. All the best from Deery Brothers.","date":"2024-09-05"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNINXBHeUhnEAE","author":"Doug Lee","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXHDEAVCCY-vZRJsUABeH4TRPyTxchZiujCZYIjzvPPBW8UOAV0=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-09-04","text":"Craig Beck went the extra mile to make our deal happen.  Craig was responsive from the beginning all the way through the entire process.  Pricing was fair.  Service was excellent.  Would not hesitate to do business with again.  Thanks Craig!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNINXBHeUhnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICH5pGyHg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURMcTVPSExREAE","author":"Alec Braun","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXJK8nbwZx8JxCuvgQ7nhxJwzQeMeqAHZbSFwBagV4K8sMMwfo=s120-c-rp-mo-br100","rating":5,"date":"2024-09-04","text":"Had a great experience selecting and purchasing our family’s vehicle. Terry, Craig, & Mark were easy and enjoyable to work with! Any questions we had they made sure to get us the answer right away. We will be back for sure!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURMcTVPSExREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDLq5OHLQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for letting us know about your positive experience with our team at Deery Brothers. Enjoy your new vehicle!","date":"2024-07-01"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNIMXZIeDV3RRAB","author":"Stephanie","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUaiFko6zKelkHmoYIGUvbfPKJNqovrpQH8CNWrgGk-P2M2jblNNg=s120-c-rp-mo-br100","rating":5,"date":"2024-09-04","text":"Great selection of cars! Anya was very helpful and patient. Friendly staff all around.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNIMXZIeDV3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICH1vHx5wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNId3E2cEFREAE","author":"Lisa Walter","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKZQM4Afyet3pBIz2sPmNV5P-S6tSlzJ6eo3-OP7SB124gn6A=s120-c-rp-mo-br100","rating":5,"date":"2024-09-02","text":"I can always count on friendliness along with professionalism from your staff. And thanks to Jake for helping me with how to work the GPS hookup from phone to the Buick.  Deery Brothers gives you outstanding service!! Thanks again!! Lisa","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNId3E2cEFREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICHwq6pAQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for the kind words, Lisa. We're pleased our team could assist with your GPS hookup on your Buick. Have a great day from all of us at Deery Brothers.","date":"2024-09-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNIdlAyN0JBEAE","author":"Sherry Seager","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLuYE3osv-qg0AEYHExIvDclRO92b2uLgSf8kNJjLLRaoifcw=s120-c-rp-mo-br100","rating":5,"date":"2024-09-02","text":"I have been with Deery Brothers for over 20 years . George Rinker has been my go to guy for any questions and concerns I might have. He recently helped me to navigate buying my lease . I have always felt well taken care of by everyone there. Thank you  for all your help.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNIdlAyN0JBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICHvP27BA%7C%7C?hl=en","owner_reply":{"text":"Thank you for the 5-star rating! We appreciate your support.","date":"2024-09-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNIdUtMZlFREAE","author":"Scott Warner","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJfXunm_2KsuIGYYbaqTG0uEg3G7E3DrJgCcbkn9I54w33EhQ=s120-c-rp-mo-br100","rating":5,"date":"2024-09-01","text":"When I called to check availability the salesman walked to the vehicle and physically verified it was still there.  Then knowing I was 1 1/2 hours away he drove the vehicle and gave me his honest opinion on it.  When I arrived we test drove the car and I decided to purchase it.  It took less the an hour to complete the transaction.  They were awesome.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNIdUtMZlFREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICHuKLfQQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience with Deery Brothers. We're glad our team could assist and streamline the process for you efficiently. Enjoy your new car!","date":"2024-09-01"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNIdUtydlFREAE","author":"Mark & Jody Crooks","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLyE_bi0i59Jn9jPj7f-T73HdTjCweZkFLc6tT9yAWpmP6Yig=s120-c-rp-mo-br100","rating":5,"date":"2024-09-01","text":"Deery Brothers was very accommodating  during the scheduling, diagnosis,  and repair of my truck.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNIdUtydlFREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICHuKrvQQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience with Deery Brothers. We're glad to hear things went smoothly with your truck. Take care!","date":"2024-09-01"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ3MTRYMWJBEAE","author":"Meghan Benjamin","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWoGY4pV9IqVwi3kzGafNGtF0slprPUrP63udqvedsLpIEs4N-j=s120-c-rp-mo-br100","rating":4,"date":"2024-08-29","text":"Love my new explorer. However; after being told my car received all “green lights” on the inspection, I drove it off the lot to find out it had some issues. I am waiting for a service appointment to have them repaired. Fingers crossed we get it figured out. My sales person, Rayne, was very friendly as was Keven in the finance department. I did not feel pressured at any point of the sale.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3MTRYMWJBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID714X1bA%7C%7C?hl=en","owner_reply":{"text":"Thank you for the feedback. It's great to hear about your positive interactions with our sales and finance team. Please reach out directly if you need further assistance with your new Explorer – we want to help resolve the issues soon.","date":"2024-09-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ3dGI2LVV3EAE","author":"Billy Loman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJFUTwvEoq07sMbutYI0nMSlfZ3GQDzkwJhtRPdudUH9bagOQ=s120-c-rp-mo-br100","rating":5,"date":"2024-08-26","text":"I had a fantastic experience purchasing a vehicle from out of state.  Anya as well as the finance manager made it a seamless process and helped tremendously throughout the entire experience. Would not hesitate to do business here again!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3dGI2LVV3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID7tb6-Uw%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words about our team at Deery Brothers. We're pleased to hear they made the process seamless for you. Wishing you enjoyable drives in your new vehicle!","date":"2024-08-26"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ3aHV5cmJnEAE","author":"Sheri Wilson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXD-wvFpMuZgtxK2R_Y84IbwWXVs2yZTzo3dmwrEbQEH_JWETrR=s120-c-rp-mo-br100","rating":5,"date":"2024-08-23","text":"Jacob, Scott & Wendy were great to work with. The purchase of my car went smoothly from start to finish. Everyone was very responsive to my calls or texts. I absolutely love my BMW 840!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3aHV5cmJnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID7huyrbg%7C%7C?hl=en","owner_reply":{"text":"Deery Brothers appreciates your feedback! Glad to hear you love your BMW 840 – enjoy the ride.","date":"2024-08-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ3ck56ZFlBEAE","author":"angie gordon","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK8KPMRPWG3vYMNnMOhG9IrjzD5GW_W7DlyMcSBsD2ujptXQw=s120-c-rp-mo-br100","rating":5,"date":"2024-08-22","text":"Rayne was great throughout the whole process.  Very patient, understanding, and easy to talk to.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3ck56ZFlBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID7rNzdYA%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words about our team. Deery Brothers values patience and understanding in customer service. We're glad to hear you had a positive experience with us!","date":"2024-08-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ3MktEOG5nRRAB","author":"Richard Mueller","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWZDtR7tJzdF_GCBsHIe1750hPtLoyZeIG8V0bVfc2zJu5ZqII=s120-c-rp-mo-br100","rating":2,"date":"2024-08-21","text":"Wife waited for oil change and tire rotation. Vehicle was purchased at Deery. After and hour they came to her to ask where lug nut lock key was. In the center console where they put it….however, couldn’t find it. Mean while wife has allergies and had to wait with hairy dog in waiting area, which gave her a runny nose and headache . Still charged us full price with not tire rotation.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ3MktEOG5nRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID72KD8ngE%7C%7C?hl=en","owner_reply":{"text":"Hello Richard,\n\nCustomer satisfaction is a top priority for us as well as offering five-star service to our guests. I would appreciate the chance to speak with you about the experience you shared regarding your wife's recent visit for an oil change and tire rotation. Please contact me at your convenience so we can discuss your feedback in greater detail.\n\nThank you,\nTerry Mertens\nGeneral Manager\nDeery Brothers\n(319) 752-6000 ","date":"2024-08-30"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ3dEx2anhBRRAB","author":"Hunter Marie","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUBajWnpe_qhBxszCxYNpQf8tCQUfuAyHbtXKiPuAu_M93SJCE=s120-c-rp-mo-br100","rating":1,"date":"2024-08-21","text":"Attempted to cash in my KBB offer. I entered in all damage to KBB and so that was factored into my offer. I was contacted about my offer and asked to come in. I even explained that I’ve attempted to use this at other dealerships who offered me less than KBB cash offer quoted me at and their reasoning were damages that had been entered and calculated in KBB. I was assured that shouldn’t be the case. When I got there I got another lowball offer just like I did at the other dealerships and again using the same damage that was entered in KBB as their reasoning. I would understand if it was a surprise damage or something not disclosed, but to offer something lower and then say it’s due to damage that I disclosed in KBB already should get your right to KBB consumer information revoked.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ3dEx2anhBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID7tLvjxAE%7C%7C?hl=en","owner_reply":{"text":"Hunter,\nWe do appreciate the opportunity to purchase your vehicle. Although KBB Instant Cash Offer is usually very accurate it may not be as accurate with a thirteen year old vehicle with over 180,000 miles.  And of course a KBB Instant Cash Offer is subject to inspection which we did not get an accurate description though KBB.  The smell of anti=freeze in the vehicle was not disclosed nor was the fact the vehicle would require new tires to be sold on our lot.  There also was considerably more damage on the vehicle than what was disclosed. Perhaps the KBB Instant Cash Offer would have been a little more accurate if all the information was entered and disclosed.  Good luck selling your vehicle.","date":"2024-08-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUM3bDlqSl9RRRAB","author":"Richard Lasley","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI62gbLQBTCnZ6cKZJoAS4uS6QIJeGDX1oFtcXEDtq7OdmjF-E=s120-c-rp-mo-br100","rating":5,"date":"2024-08-18","text":"Sales gal that helped us was great thank you.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM3bDlqSl9RRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC7l9jJ_QE%7C%7C?hl=en","owner_reply":{"text":"Glad you had a great experience with our team at Deery Brothers.","date":"2024-08-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNoM3BIZmtBRRAB","author":"Keyshiaunna Jones","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWWheJqmQWLKC6v-bz1R0jWYPqB-1eqSEXAO4Acelfz_Dzg9oKf=s120-c-rp-mo-br100","rating":1,"date":"2024-08-16","text":"I got a brand new car from them a 2023- me being the only owner. For the second time now my car has said loss of engine power. If you think this dealership would be helpful think again. They don’t give you loaners. Most people have jobs to get to. They aren’t helpful in the least. I will never get another car from them again. If you’re smart you’ll do business elsewhere! Zero stars.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNoM3BIZmtBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICh3pHfkAE%7C%7C?hl=en","owner_reply":{"text":"Hello Keyshiaunna,\n\nThank you for taking the time to leave us a review. I would like to learn more about the concerns you are experiencing with your vehicle and the level of customer care our Service Team has provided you with. When you have a moment, please reach out to me directly to further discuss this matter. \n\nThank you,\n\nTerry Mertens\nGeneral Manager \nDeery Brothers\n(319) 752-6000","date":"2024-08-22"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNqeXNpSWVREAE","author":"Ann Gerst","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL7POjNF3b5snbYbxuEOAf2UvXHpPNdkqa4m_FHFlMTY-v-oQ=s120-c-rp-mo-br100","rating":5,"date":"2024-08-16","text":"They were very good to work with.  Just waiting on the part for my air conditioning/heater to come in so they can complete the work!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNqeXNpSWVREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICjysiIeQ%7C%7C?hl=en","owner_reply":{"text":"Glad to hear you had a good experience with Deery Brothers. Thanks for your patience while we get the part in!","date":"2024-04-20"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUM3NXJtaDhnRRAB","author":"Christa Smith","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIRyjInQu1TUfFjYWD70ZnkkDFQWA2wtSa6S7K5MqPboHAGBg=s120-c-rp-mo-br100","rating":5,"date":"2024-08-15","text":"We had a great experience at Deery. We worked with Colton and couldn’t have asked for better or more informed service. He listened and didn’t try to push us into something that wouldn’t fit our lifestyle. We 100% bought from Deery because of him. Kyle in finance was very helpful and easy to work with. We appreciated all the work and time he spent getting everything ready for us. Thank you guys, we love our new ride!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM3NXJtaDhnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC75rmh8gE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with Deery Brothers. We're glad our team could assist you and make the process smooth. Enjoy your new ride!","date":"2024-08-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM3LXBTcVRBEAE","author":"Timothy Gray","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVeXHIEQU2pPHHkuZixOYepqXuuoY0MVi2qLCHIePTwLFFRu8sD=s120-c-rp-mo-br100","rating":5,"date":"2024-08-15","text":"Do the best job ever and care about your vehicle as much as they care about you they always do the best for me thank you Deery Brothers","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM3LXBTcVRBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC7-pSqTA%7C%7C?hl=en","owner_reply":{"text":"We appreciate your kind words. It’s our goal at Deery Brothers to care for both you and your vehicle. Take care!","date":"2024-08-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM3cnNYYlZnEAE","author":"Neal Acklie","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI3xFoiGDaOONbwGhG4KXInm2jf3KH36H0WwHLpzP5gFTqPkw=s120-c-rp-mo-br100","rating":5,"date":"2024-08-15","text":"Fast and efficient and great salesman great to deal with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM3cnNYYlZnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC7rsXbVg%7C%7C?hl=en","owner_reply":{"text":"Thank you for choosing Deery Brothers. We’re glad our team could assist efficiently. Enjoy your new purchase!","date":"2024-08-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM3bkxQeEl3EAE","author":"wayne berndt","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKAGjwyii45uj4tpJh1ShwOsK1OMLB9PwoKLit0lAB97o-oHQ=s120-c-rp-mo-br100","rating":5,"date":"2024-08-13","text":"They were very thorough  in checking my car besides taking care of my recall. I am very pleased with the service and the courtesy that they showed. I would probably recommend  them if I was asked.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM3bkxQeEl3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC7nLPxIw%7C%7C?hl=en","owner_reply":{"text":"Thank you for recommending Deery Brothers. We're glad you're pleased with our service and thoroughness. Best wishes.","date":"2024-08-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUM3dkl6RGtRRRAB","author":"Connie Meller","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIqTdo4CktkLzNbnRVy9Wir00cqBDMlt8It6y27As3o_2TUBA=s120-c-rp-mo-br100","rating":5,"date":"2024-08-13","text":"The service guy was very helpful & kept me informed of how work was coming along. Also saw that things I needed done were fixed. Overall this man was very helpful &  courteous.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM3dkl6RGtRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC7vIzDkQE%7C%7C?hl=en","owner_reply":{"text":"Deery Brothers appreciates your feedback. We’re glad to hear you had a positive experience. Best wishes from our team!","date":"2024-08-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURieDhqXzB3RRAB","author":"Angela Burbridge","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJDAzXZVZBBPmqI_AnhNUbjxwq9cIs24BtWJsN0xdOCzh6XgQ=s120-c-rp-mo-br100","rating":5,"date":"2024-08-10","text":"All employees that we had contact with were very nice and helpful. Byron and Rayne were both very friendly. Kevin was very patient and explained the ins and outs of credit scores. We learned some great tips from him. I would highly recommend your dealership to others.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURieDhqXzB3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDbx8j_0wE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the kind words about Deery Brothers. Great to hear our team provided such helpful advice. Take care!","date":"2024-08-10"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURiZzZUbFBnEAE","author":"Galen Noard","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLGsG2rHggcYHASm2tg0KT4Omxy6pLodi-BUmne1JzJYfED8w=s120-c-rp-mo-br100","rating":5,"date":"2024-08-08","text":"Went there twice, the first to test drive , the second to try to finish a sale. Our sales rep, Wendy Miller did a great job explaining the cars we were looking at as well as answering questions about similar models and brands. Has communicated with us before and after the sale making sure we were satisfied!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURiZzZUbFBnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDbg6TlPg%7C%7C?hl=en","owner_reply":{"text":"We're glad to hear you had a positive experience with Deery Brothers. Our team is dedicated to providing great service and we're pleased our efforts met your expectations. Thank you for sharing your feedback!","date":"2024-08-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURibzY3dGx3RRAB","author":"Dawn Clayburn","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK4XmTHUoCYe2Y2tdxH1VLbSBKfTJ9wBtgDFbOU7FnxfJvTxg=s120-c-rp-mo-br100","rating":5,"date":"2024-08-08","text":"Preston was amazing by listening to what I wanted in a vehicle. He suggested a SUV that I would never have thought of. I love it.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURibzY3dGx3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDbo67tlwE%7C%7C?hl=en","owner_reply":{"text":"Glad to hear our team helped you find a great SUV that meets your needs! Deery Brothers appreciates your feedback.","date":"2024-08-08"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURieWZuT2ZBEAE","author":"Valerie Robertson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIfoT2ut_2rzg8RVD0alQwxWHk6qqFfMymHfjkMUjHT3ExyeQ=s120-c-rp-mo-ba12-br100","rating":4,"date":"2024-08-06","text":"Salesman was very helpful. Didn’t take all day, as usual.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURieWZuT2ZBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDbyfnOfA%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback. Glad to hear our team was prompt and helpful. If there's anything more we can do, feel free to let us know.","date":"2024-08-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNSOVk3V0xnEAE","author":"Todd Melvin","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWr7D_i_OcG77_PK16ZjTkwk4oUl_xRJxr3PEKU41pMMZjzZo0=s120-c-rp-mo-br100","rating":5,"date":"2024-08-05","text":"The whole experience was well done- from the convenience of the scheduling and shuttle ride to and from work to the repairs/maintenance and car wash.\nI’m extremely satisfied!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNSOVk3V0xnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICR9Y7WLg%7C%7C?hl=en","owner_reply":{"text":"Appreciate the kind words about your experience with Deery Brothers. Glad to hear our services met your expectations.","date":"2023-04-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM4OW9pRUZREAE","author":"Joel Salvador","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUJouJ9QshpurbEYODphpMfG374cvjBpFIEPOKrMQdHF2Bq5D91AQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-08-01","text":"The best place to buy a car by far, you cannot find a more up front, honest and easy to work with dealership. And one of the greatest selections of the area!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM4OW9pRUZREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC89oiEFQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for the kind words. We're proud of our selection and honesty at Deery Brothers. Have a great day!","date":"2020-07-07"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNicy1fYmRBEAE","author":"David Coffey","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIBHXQpxPvucUsCBcLtHvZhvZbQm7bC0-NJ_nminbrhPMf2bA=s120-c-rp-mo-br100","rating":5,"date":"2024-07-29","text":"I was visiting out of town to participate in Ragbrai. I reached out just to see what the possibility was to have my truck serviced while I was gone for the week. No questions asked!  Truck was serviced and waiting for me when I returned and to top it off, they let me use their shower facilities to clean up before a 14 hour ride home!  Wonderful staff-Highly recommend!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNicy1fYmRBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICbs-_bdA%7C%7C?hl=en","owner_reply":{"text":"Thanks for the high praise of Deery Brothers. Happy to hear our team could assist with your truck and provide some comfort after Ragbrai. Safe travels!","date":"2024-07-29"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNiOGVlU2JnEAE","author":"Kristen Jackson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVH84E3kYvKdITTbmEwXm2rehQxbmkHHtas5r0AvCTfACVlf6LY=s120-c-rp-mo-br100","rating":5,"date":"2024-07-28","text":"We bought a vehicle recently from Deery Brothers and we couldn’t have been more pleased. Everyone was friendly and went out of their way to help us. Once we bought the vehicle they took time to show me how each feature in the vehicle worked. They have followed up after to see if I have questions. They made buying a car from them easy. We will be recommending family and friends for sure. Oh and my daughter loved the free popcorn!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNiOGVlU2JnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICb8eeSbg%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review of Deery Brothers. It's great to know our team made the car buying process easy and enjoyable for you. We appreciate your recommendations and are glad that your daughter enjoyed the popcorn!","date":"2024-07-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNibHJmcWZnEAE","author":"Randy Richardson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXzj21DXEckFUwyYzNTWlpp2X63EtOpmXZWK9cGwqkf5gB3Iz8=s120-c-rp-mo-br100","rating":5,"date":"2024-07-26","text":"Everyone was super-friendly making sure I had all my bases covered with insurance/rental car/paperwork. They kept me informed where my vehicle was in the repair process and when it was going to be ready for pickup. My insurance company even told me Deery Collision was their highest rated shop in my area. They were right. My truck looks great inside & out.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNibHJmcWZnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICblrfqfg%7C%7C?hl=en","owner_reply":{"text":"Thanks for the kind words about Deery Brothers. We always strive to exceed customer expectations and are happy to hear your truck looks great. Glad we could assist you through the insurance, rental car, and repair process smoothly!","date":"2024-07-26"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNiMXBhbm93RRAB","author":"Marjorie Bullerman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKl7DU0SOuPZmmMK_riEbTzDh-yZKEuRvNqLtCHUXYf40YvwA=s120-c-rp-mo-br100","rating":5,"date":"2024-07-26","text":"I had a very good experience buying my new 2024 Nissan with Casey.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNiMXBhbm93RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICb1panowE%7C%7C?hl=en","owner_reply":{"text":"Glad to hear you had a great experience at Deery Brothers. Enjoy your new 2024 Nissan!","date":"2024-07-26"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNicXFhR2FREAE","author":"Marsha Dace","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU_-Ql9rHnycuzVYMSOMWurDXrbTWzyzHKdO_7vU7E6FxVq28PN=s120-c-rp-mo-br100","rating":5,"date":"2024-07-25","text":"Deery completed recall work on my car. They were friendly and completed the work quickly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNicXFhR2FREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICbqqaGaQ%7C%7C?hl=en","owner_reply":{"text":"We appreciate the kind words. Deery Brothers is glad you had a good experience with our team.","date":"2024-07-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNSdkxUZTZ3RRAB","author":"Mary Ann Showalter","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVMMluO6EoFrFYOsHAPcMEmy5dzOWJlzFp5mFEImM9LRzdVira2FA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-07-25","text":"Excellent! They always take such good care of me! Top notch service and personnel!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNSdkxUZTZ3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICRvLTe6wE%7C%7C?hl=en","owner_reply":{"text":"Deery Brothers appreciates your kind words. We're glad you enjoyed the top-notch service from our team.","date":"2023-04-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNiNnFHcDJBRRAB","author":"Larry Flaherty","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKzogr2UYJzVAoADPeCzJTcjAhUe5idsN5ywnOyU9faKnW-Cw=s120-c-rp-mo-br100","rating":5,"date":"2024-07-25","text":"Quick and easy, no issues.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNiNnFHcDJBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICb6qGp2AE%7C%7C?hl=en","owner_reply":{"text":"Glad to hear your visit was smooth. Thanks from Deery Brothers!","date":"2024-07-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNiZ3JXLTRRRRAB","author":"Ann Kirk","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocInWLhYI-Brondxv7WEqzVQaiGoYR3ogjlXzKsqisXVobqjxg=s120-c-rp-mo-br100","rating":5,"date":"2024-07-24","text":"I was kept informed of everything when I took my van in. Everything was explained thoroughly. They are organized and efficient!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNiZ3JXLTRRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICbgrW-4QE%7C%7C?hl=en","owner_reply":{"text":"Happy to hear you had a positive experience with Deery Brothers. Thank you for your kind words. Stay well!","date":"2024-07-24"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNiak8zRkVnEAE","author":"Thomas Mumford","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUzyqSRnRk6SJuAT0HBj5Ly05Gm09ZICDn57Rv2Kdg8yceg8btx=s120-c-rp-mo-br100","rating":5,"date":"2024-07-24","text":"Was not scheduled but they worked me in for an oil change for my convenience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNiak8zRkVnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICbjO3FEg%7C%7C?hl=en","owner_reply":{"text":"Happy to hear that Deery Brothers could assist you with the oil change. Take care!","date":"2024-07-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNiOU1DS19nRRAB","author":"Randy Fraker","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ7y522eO93Xj52hkFiEcODx7aT5Q8cOQQ9RCUW49r3YJ5QAg=s120-c-rp-mo-br100","rating":5,"date":"2024-07-23","text":"Very quick and thorough service. A+","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNiOU1DS19nRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICb9MCK_gE%7C%7C?hl=en","owner_reply":{"text":"Thank you for recognizing Deery Brothers. We're glad our service met your expectations.","date":"2024-07-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNEcmJfQVhBEAE","author":"Bruce Goettsche","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKmHr99CMpETTC_-4f2eU-2U_EnrxEOPXPWbBEZob1077fiHg=s120-c-rp-mo-br100","rating":5,"date":"2024-07-20","text":"I came in for an oil change and a regular check up. The inspection led to several things that needed to be addressed in my vehicle. I was given the choice on each of the issues. Everything was handled in a very professional way. I really appreciate it the use of technology to keep in touch. Another good experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNEcmJfQVhBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICDrb_AXA%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review. We're pleased to hear about your positive experience with our oil change and inspection process at Deery Brothers. Take care!","date":"2024-07-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURyb2RDRGNBEAE","author":"Bonnie J. Elder","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK9JJYcRd1jHosrrQh5BKWOWiWRiTkTJd27D-oHeaQrZJv07A=s120-c-rp-mo-br100","rating":5,"date":"2024-07-18","text":"Went out of his way to find the car and color o wanted.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURyb2RDRGNBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDrodCDcA%7C%7C?hl=en","owner_reply":{"text":"We're glad our team could assist in finding the specific car and color for you at Deery Brothers. Thank you for your review.","date":"2024-07-18"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURyaXV2TTdnRRAB","author":"TechnoRAGE387","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVEwHY-u-0WNtaGRuucztImrkINSIsDoaKwEk7XNhVJNPrtS-BH=s120-c-rp-mo-br100","rating":4,"date":"2024-07-16","text":"Quick and painless.  Great experience!  Would recommend.  The reason for the 4 is I was asked for a $1000 hold the car fee which I opted against.  Wendy was very nice and helpful","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURyaXV2TTdnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDriuvM7gE%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to review Deery Brothers. We appreciate your feedback on the hold fee, and we're glad to hear our team provided good service. If you have any further concerns or need assistance in future matters, please feel free to reach out.","date":"2024-07-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURyc3NfekhREAE","author":"Gary Fagersten","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUOGD45pcwGXjeKZp1sT5660R4OnfIt9n1zOPe_DYq-sGR9mqo=s120-c-rp-mo-br100","rating":5,"date":"2024-07-16","text":"I enjoyed my experience at this dealership.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURyc3NfekhREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDrss_zHQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive feedback about Deery Brothers. We appreciate it.","date":"2024-07-16"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURybk5QSGxnRRAB","author":"Mitch Doherty","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI9I-K3QboQq80sH9viIKOcUT4cfkWHJJ3Q7UzFGL7X_oRJlw=s120-c-rp-mo-br100","rating":5,"date":"2024-07-15","text":"Very fast service and great communication.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURybk5QSGxnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDrnNPHlgE%7C%7C?hl=en","owner_reply":{"text":"Thank you for recognizing Deery Brothers' swift service and strong communication. We appreciate your feedback.","date":"2024-07-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURycU1uM0hnEAE","author":"Steve Kempker","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ-MU4gRAF4DlANZvCprZkUl5AIcaCol2koPFRoR3qOqgYI9A=s120-c-rp-mo-br100","rating":5,"date":"2024-07-13","text":"Deery brothers and there team are ready for anything that's I can give. Thank for everything","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURycU1uM0hnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDrqMn3Hg%7C%7C?hl=en","owner_reply":{"text":"Thank you for your positive feedback on the readiness of our team at Deery Brothers. We are glad we could meet your expectations.","date":"2024-07-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURyd0x5QmV3EAE","author":"Connie Sullivan","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ9SQdLYD3aJg0A8yMSe-8ZIVZpPmeQlWCBhFn_81zlCqA21A=s120-c-rp-mo-br100","rating":5,"date":"2024-07-12","text":"Dean at Deery Collision took care of getting dents removed from my car.  Excellent results and I would highly recommend them!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURyd0x5QmV3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDrwLyBew%7C%7C?hl=en","owner_reply":{"text":"Thank you for highlighting the quality results provided by our team at Deery Collision. It's great to hear your recommendation, ensuring confidence in our services. We appreciate your feedback at Deery Brothers.\n","date":"2024-07-14"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURyd0xqOExBEAE","author":"Melissa","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW6JZegTbDs2b8cqj1IfK2AzP-YsN1c-uq0G_Nm0Dl2ymC_HSpihg=s120-c-rp-mo-br100","rating":5,"date":"2024-07-12","text":"We always get great service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURyd0xqOExBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDrwLj8LA%7C%7C?hl=en","owner_reply":{"text":"Thank you for recognizing the service at Deery Brothers. We're glad to meet your expectations consistently.","date":"2024-07-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNyOVppNHFnRRAB","author":"Tina","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJAYSRFSjnHEKdIkHSngqu6v5SziEhoHUyMpk5MOydkMErv=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-07-09","text":"I have nothing but great things to say about my experience with Deer Brothers. Beginning with the initial internet experience down to the customer service everything was seamless. They inform you of everything required prior to your purchase so there are no surprises. My sales representative was Zach he was very pleasant, patient and knowledgeable. This dealership is incredible and the way they treat their customers is second to none. I had a wonderful service experience. I'm honored to purchase my vehicle from. Especially from beginning out-of-state and after dealing with Deer Brothers. Well, thank goodness they made the purchase of my Lincoln a smooth process they delivered it to my front door. Within 48 hours. They understood the words customer service and took it to an exceptional level. Zach answered all of my questions and I had a ton of them since I was not at the dealership so I could not touch or see the car. He sent pictures, he sent videos, and everything I asked he responded, customer service at its finest! Thank you.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNyOVppNHFnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICr9Zi4qgE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with Deery Brothers. It's pleasing to hear that our internet interface, customer service, and the personalized attention provided by our team met your expectations especially in facilitating a smooth purchase of your Lincoln.\n\nWe appreciate you taking the time to highlight how well we catered to your out-of-state buying process.","date":"2024-07-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNyeXFtdnN3RRAB","author":"Jerry Hayes Ii","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLyIz_TvjZFTlpeSYsWzQeAidvZ04eyY3uXpa2v7hafdrZs3g=s120-c-rp-mo-br100","rating":4,"date":"2024-07-05","text":"Service writer was awesome. He gave cost upfront.  It ended up being cheaper than he estimated.  And they gave my car a quick bath and vac.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNyeXFtdnN3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICryqmvswE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with Deery Brothers. It's good to hear that the cost estimation was accurate and even came in under budget, coupled with a complimentary car cleaning. We appreciate your feedback on the services provided.","date":"2024-07-05"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNybU96NENREAE","author":"Randy Dochterman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKkremSgq1xXCyzD-B75BiGin3aLw3-7emcn8cfev47Dhc3qg=s120-c-rp-mo-br100","rating":3,"date":"2024-07-03","text":"I know things have gone up a lot, but $100 for an oil change is crazy. No tire rotation or anything, just the oil & filter.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNybU96NENREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICrmOz4CQ%7C%7C?hl=en","owner_reply":{"text":"Randy, \n\nYour feedback is very important to us. I would like to speak with you about the prices provided by our Service Team for an oil change. Please contact me at your earliest convenience so we may discuss this further. \n\nI look forward to speaking with you. \n\nTerry Mertens\nGeneral Manager \nDeery Brothers\n(319) 752-6000","date":"2024-07-04"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURMdDZTQ3lRRRAB","author":"Dean Spencer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLx1bfPXVkwlf6vq9ftCRlvy1b3Rgw4SGNe5rqyqkOi0BaAOQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-07-02","text":"Went in for an oil change.  They did an inspection and confirmed pretty much what I thought needed to be done.  Gave the estimate for each service and the prices were fair .  A very professional and well run process.  Will be happy to go back when needed.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURMdDZTQ3lRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDLt6SCyQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with the oil change and inspection services at Deery Brothers. It is great to hear that our team's professionalism met your expectations, providing a clear and fair estimate. We appreciate your feedback on how we run our processes.","date":"2024-07-02"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURMazVlWnh3RRAB","author":"Carmen Thatcher","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIEAJBti07Hln5tTLb7SugAGJWt7LPpNelI5tbaNmMGXmCKiw=s120-c-rp-mo-br100","rating":5,"date":"2024-06-30","text":"Everyone at Deery was very friendly and helpful. They made the car by an experience wonderful. Rayne so friendly, patient, and answer all my questions.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURMazVlWnh3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDLk5eZxwE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience at Deery Brothers. It's great to hear that our team provided you with helpful service. We appreciate your feedback and are pleased that Rayne could assist you effectively.","date":"2024-06-30"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNMeDlMd3lRRRAB","author":"dopescustoms","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWvM8Ad5wEVu5BelepCdu4q9LpeIeIvNiME-mfP6aezP7X32VA=s120-c-rp-mo-br100","rating":5,"date":"2024-06-23","text":"Had a good experience working with Anya. Will buy from again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNMeDlMd3lRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICLx9LwyQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with our team at Deery Brothers. We're glad to hear it was a positive one.","date":"2024-06-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNMMC16WU93EAE","author":"Kevin Garrison","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIITvHrakYMfPT6DkOa0A3qEatnkbbJrdOal2RR86-ekHm8gQ=s120-c-rp-mo-br100","rating":5,"date":"2024-06-22","text":"I purchased a 2024 Nissan Frontier from Deery Bros. Nissan in West Burlington, Iowa and it was the best experience I’ve ever had buying a vehicle. The salesperson, Anya Clark, was extremely knowledgeable about all the features on the Frontier. She wasn’t pushy or overbearing and was really great to work with. The Finance Manager, Kevin, was really down-to-earth and explained everything very well. He didn’t try to upsell me anything that I didn’t need. He had all the paperwork ready when I arrived to take delivery. All told, I was at the dealership less than an hour. If you’re looking for a dealership that is low-pressure and customer focused, stop by Deery Bros. Nissan in West Burlington. You won’t be disappointed!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNMMC16WU93EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICL0-zYOw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNMeGZfOVRBEAE","author":"Robin Kiefer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLbXKHHGQJwIJ4k6beDsUyn1pmeIod2MUDJGZeMfAVaqI7x0g=s120-c-rp-mo-br100","rating":5,"date":"2024-06-21","text":"James and the whole team were great to work with. No pressure and willing to let me take my time deciding on a vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNMeGZfOVRBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICLxf_9TA%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience. Deery Brothers values the effort of our team to provide a comfortable environment for our clients. We appreciate your feedback on the no-pressure service you received.","date":"2024-06-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNMaWM3ME13EAE","author":"Cindy Morse","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJBgvwq2JqMk6sy2ejbWm8CCiYP_YP3dmRKdvlCc7qf3wZpog=s120-c-rp-mo-br100","rating":5,"date":"2024-06-20","text":"Would definitely  go back to this dealership, always been treated well there ,bought my car there took my mom back traded her car there very courtious people.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNMaWM3ME13EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICLic70Mw%7C%7C?hl=en","owner_reply":{"text":"Thank to Deery Brothers for your positive feedback. We're pleased to hear about your satisfaction with our dealership and the courteous treatment you've received. We look forward to continuing to serve you well.","date":"2024-06-20"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNMb1lHR2xnRRAB","author":"Whitley Schertz","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVkdSK2arxr7nointDH-fD5OAlb8gsiF0aCCdha7Q5blG7t7N53MA=s120-c-rp-mo-br100","rating":1,"date":"2024-06-19","text":"We recently purchased a used vehicle. On our test drive, we found a cigarette, toy car and water bottle in the van that also had a DETAILED sticker on it?? We said it was fine, and no biggie. We drove 1 and 1/2 hrs to get there knowing we would be wanting to purchase the van because of the things that were specific to the vehicle. We also left with 58 miles until E because the gas person was gone??!???! And a promise for a full tank and detail at a later date. ON THE WAY HOME we realized our high-beam lights would not work. After we arrived home we tried out our (per advertisement) rear entertainment, that turns out did not work!!!!! We have also had issues with the gear shift not working, and not wanting to start. We called that week to get these things fixed, because well... we just bought it and these things were not noted to be defective!! We brought it in to be serviced, when I arrived there was talk about us having to pay for the services which is NOT okay! They then 'had to talk to the sales person to confirm' after FOUR hours, with my 3 month old twins..... they said they replaced the bulbs, and a battery in the key fob but could not replace the DVD player because it was aftermarket??? WHY advertise for it when it DOESNT WORK - FALSE ADVERTISEMENT??!?!?!! We have been in contact with them a few times to make the issue right, but they only promise us a tank of gas, a detail and a wash. HA! What a joke. We could have done all of this at home, but we were hoping to be treated fairly. Wrong, terrible service!!!\n\nPurchased under Logan and Whitley Alexander","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNMb1lHR2xnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICLoYGGlgE%7C%7C?hl=en","owner_reply":{"text":"We do show a purchase of a seven year old van with over 138,000 miles on it.  Unfortunately a vehicle that old with that many miles is not eligible for an extended service contract and can only be offered for sale as-is.  You may recall signing in four different locations you were aware the vehicle was offered for sale As-Is with no warranty or service contract. Extortion of a bad review will not change the company policy when offering a vehicle for sale As-Is.","date":"2024-06-20"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNMaHB2S2dnRRAB","author":"Bud Carruthers","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX_L0gTpHTHmEGBz2qkkArZ-O0gEhPei8RrsqyxZwcZqWXDxMqc=s120-c-rp-mo-br100","rating":5,"date":"2024-06-18","text":"Oil change completed very quickly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNMaHB2S2dnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICLhpvKggE%7C%7C?hl=en","owner_reply":{"text":"Thank you for choosing Deery Brothers for your oil change service. We appreciate your feedback on the speed of our work.","date":"2024-06-18"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNMaXFtb253RRAB","author":"Jessica Keller","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL9OwEfK_isoYFHij-SGTisQo6BxcxjlMUhLhjkVS3RpSRNOQ=s120-c-rp-mo-br100","rating":1,"date":"2024-06-17","text":"I took my 2017 Nissan Rogue in back in March 2024 for an issue with my vehicle. I had a warning malfunction with check engine light and crash sensor on the dash. The first time Deery Brothers replaced my transmission and 4 days later, I had the same issue. I had to tow it back up to them and they replaced my TCM and again, 4 days later I had the same exact problem. I decided to take my vehicle to another Nissan dealership to Galesburg, IL and they had to program my TCM after they found the issue which was a burnt up fuse. So I had to replace my fuse and fuse box. I couldn't drive my vehicle for over 2 1/2 months. I only got a rental during my transmission replacement. After that, I was put in a situation that was stressful to get to work and my kids events. Deery Brothers, you need to take responsibility for your techs not being up to par.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNMaXFtb253RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICLiqmonwE%7C%7C?hl=en","owner_reply":{"text":"Jessica, \n\nYour feedback is very important to us. I would like to speak with you about your experience with our Service Team regarding work done on your 2017 Nissan Rogue. Please reach out to me at your earliest convenience so we may discuss this in further detail. \n\nSincerely, \n\nTerry Mertens\nGeneral Manager \nDeery Brothers\n(319) 752-6000","date":"2024-06-18"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNMcXZpM05nEAE","author":"Lisa Ravenscraft","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIyeF_H5Y3L-ztSesSHQl_2Ns9IPKeH-_xT3eNhi4tOsEyX3Q=s120-c-rp-mo-br100","rating":5,"date":"2024-06-17","text":"Always a pleasant reception, quick service, and easy check-out!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNMcXZpM05nEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICLqvi3Ng%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with Deery Brothers. We appreciate your feedback on our reception, service speed, and check-out process.","date":"2024-06-18"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNMMkttTkhBEAE","author":"Karen James","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL_bCdfoE8qVxEX_XfZaKYdysSA_3XMPIxR-eisIjlIu0QeZA=s120-c-rp-mo-br100","rating":5,"date":"2024-06-14","text":"I contacted Deery after I found a used vehicle online that I was interested in. Ivan answered my initial call, answered my questions, and had the car pulled up and ready for a test drive when I arrived. He was very helpful and patient with my remaining questions and concerns. I've only had the car for a week at this point, but so far I am very pleased with it.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNMMkttTkhBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICL2KmNHA%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback regarding your used vehicle purchase at Deery Brothers. We appreciate hearing about your positive experience with our team and are glad to hear that the car meets your expectations so far. We value such detailed reviews from our customers.","date":"2024-06-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR6djRIdDFBRRAB","author":"Una Phelps","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJsDg55bR_A6ywQWsLYtRqaW2PD-cYoNNb36y_aZFg3dXLBLw=s120-c-rp-mo-br100","rating":4,"date":"2024-06-13","text":"Overall buying a new car at Derry Brothers was a positive experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR6djRIdDFBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDzv4Ht1AE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback on purchasing a new car at Deery Brothers. We appreciate your positive experience and look forward to continuing our service standard. If there's anything else we can do, don't hesitate to reach out.","date":"2024-06-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURqMVBIWGdRRRAB","author":"Rich Perkins","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKMf7Vrje0-nrF-o9VZeUsrG59gU8N7sh5J3c3IYywGbSJfqA=s120-c-rp-mo-br100","rating":5,"date":"2024-06-09","text":"Oil change and tire rotation. Patched rear tire. Work was completed a lot quicker than expected. Truck was washed and waiting on me when I got back to the dealership","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURqMVBIWGdRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDj1PHXgQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience with the oil change, tire rotation, and tire patching services at Deery Brothers. We're glad everything was ready promptly and to your satisfaction. Your feedback is valued.\n","date":"2024-04-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN6LTV2Rm9nRRAB","author":"Roxilee Vawter","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLhgXirAs8hLtuZACU1e4LsQPIO_vd6fOJzs1lOYFSOvPok6Q=s120-c-rp-mo-br100","rating":5,"date":"2024-06-05","text":"Was very please with my truck repairs. Looks great!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN6LTV2Rm9nRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICz-5vFogE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience with the truck repairs at Deery Brothers. We appreciate your feedback and are glad everything meets your expectations.","date":"2024-06-05"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN6cHFDNUJ3EAE","author":"Shirley Coleman","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVM5TuGNmLXn__YtJT6_8GQjOXQKB4e44p6wSdLfNcEaBoqw6KN=s120-c-rp-mo-br100","rating":1,"date":"2024-06-01","text":"The people sold me a vehicle  that’s mess after 10 months  with out no warranty  and I can’t afford to get fix","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN6cHFDNUJ3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICzpqC5Bw%7C%7C?hl=en","owner_reply":{"text":"Shirley,\nSorry to hear you are experiencing vehicle issues.  We do not have record of selling a vehicle to a Shirley Coleman within the last couple of years.  Is you intention to leave a review for a dealership other than Deery Brothers, Inc at 200 S Gear Ave, West Burlington?  ","date":"2024-06-01"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN6aEo2bnN3RRAB","author":"Raul Perez Jr","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJtCW4UfiPe3QI7kT0MqECxHPSs132AJFkek75g3cu9c_2PCg=s120-c-rp-mo-br100","rating":3,"date":"2024-05-30","text":"I bought my vehicle there in 2020. I take my vehicle there for service. Great people just that some of the technicians need to take their time on the vehicles they are servicing and do it right the 1st time","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN6aEo2bnN3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICzhJ6nswE%7C%7C?hl=en","owner_reply":{"text":"Raul, \n\nWe are glad to know our Service Team has been great during your recent experiences. However, I would like to speak with you about the work provided during previous appointments. Please reach out to me at your earliest convenience so we may discuss this further. \n\nThank you, \n\nTerry Mertens\nGeneral Manager \nDeery Brothers\n(319) 752-6000","date":"2024-05-31"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN6eEx2ejhBRRAB","author":"Tommy Schrader","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKS5HBg2cZqe4J2PU6XgkpLsZNp75Q320RWYfVYUy9ZVJN9cQ=s120-c-rp-mo-br100","rating":5,"date":"2024-05-30","text":"Great experience found potential problems with the car told me what issues could be","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN6eEx2ejhBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICzxLvz8AE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience at Deery Brothers. We're glad our team could identify potential issues with the car and inform you accordingly. Please contact us if you need further assistance.","date":"2024-06-09"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN6Z0liT2F3EAE","author":"Karla Elm","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK402bcNeWTNNWWG3npq8gP8ZuXXvJ1coF-PWRLDdkcnI42pw=s120-c-rp-mo-br100","rating":5,"date":"2024-05-29","text":"I purchased my new vehicle through Craig Beck at Deery Brothers.  I couldn't be more pleased with Craig as he gave me excellent customer service.  He gave me everything I wanted and was very patient and informative!   I live in Cedar Rapids and will use Deery Brothers again in the future.  I will highly recommend Deery Brothers to all my family and friends!  I LOVE my new Avenir!  Thanks ❤️ 🇺🇲🪖","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN6Z0liT2F3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICzgIbOaw%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with us. It's great to hear that our team met your expectations and provided excellent customer service. At Deery Brothers, we take pride in assisting our customers thoroughly and informatively.\n","date":"2024-05-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURUdjRuY3J3RRAB","author":"David Dortch (DJ)","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX14f9BS3sKcM7e_9XYCr_PKh4lhbb609QR0lONUZeAQV7_9JMk=s120-c-rp-mo-br100","rating":5,"date":"2024-05-29","text":"Positive experience with honest people. Polite, courteous and responsive. Cannot recommend Brandon and Craig enough. Will definitely look to them in the future.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURUdjRuY3J3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDTv4ncrwE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words about our team at Deery Brothers. We're glad to hear that Brandon and Craig were helpful. Please do not hesitate to reach out if you need any further assistance.","date":"2024-05-29"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURUczh1SGZnEAE","author":"Scott Calvin","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI_jAQ4speZc-n8nblVS9N3FG1lXqRehJNYK-qNgJbcYekOeQ=s120-c-rp-mo-br100","rating":5,"date":"2024-05-27","text":"Communicated with sales team prior to traveling to Deery from Kansas City and they held the car for us and had it ready to go when we got there.  We worked with Byron and he was top notch in every way. It was an overall very pleasant and positive experience. Would highly recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURUczh1SGZnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDTs8uHfg%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience with Deery Brothers. It's great to hear that our team was able to effectively assist you and had the vehicle ready upon your arrival. We appreciate your recommendation.","date":"2024-05-27"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURULWFtUFRREAE","author":"Rob Radosevich","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK7licRH1as5LAE31FbQj1gH62Dix2Hs0l0yo0R9M5-ipHMew=s120-c-rp-mo-br100","rating":5,"date":"2024-05-26","text":"Colton Anderson and his partner Rayne we awesome . The truck was ready we agreed on a fair place and the paperwork Financing people were quick and friendly! Thanks for all you have done!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURULWFtUFRREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDT-amPTQ%7C%7C?hl=en","owner_reply":{"text":"Deery Brothers appreciates your feedback on the quick and friendly financing process and preparation of the truck. We're glad to hear that our team met your expectations. Thank you for choosing us!","date":"2024-05-30"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURUOXFhanhnRRAB","author":"Nancy Ireland","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLRYSkkLPtU6qgMK6OxY-7f6Y5bEOVcHJrTOWdwg73YSwcvbw=s120-c-rp-mo-br100","rating":5,"date":"2024-05-24","text":"Very friendly and fast service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURUOXFhanhnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDT9qajxgE%7C%7C?hl=en","owner_reply":{"text":"Thank you for highlighting the fast service at Deery Brothers. We appreciate your feedback!","date":"2024-05-24"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURUa3VTdldREAE","author":"Jim Horras","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK4zHcfK5GvSxr0mDo_n6m4p944-WJICYWuumMuO4nAUx6lXg=s120-c-rp-mo-br100","rating":5,"date":"2024-05-23","text":"Our recent experience was very very good. We have dealt with Deery Brothers several times and have worked with Steve Donald in purchasing 3 of our most recent automobiles. Assuming that Deery Brothers continues their history with us of fair and honest dealing we will be purchasing another new vehicle through Steve in 2025.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURUa3VTdldREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDTkuSvWQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for choosing Deery Brothers for your automotive needs. We appreciate your continued trust and are pleased to hear about your repeated positive experiences with our team. We look forward to serving you again in the future.","date":"2024-05-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNocUx6dDFnRRAB","author":"Sandy Johnson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIJF1IsX6p98obVBuY9DeXZf8SbXfmPC7x20HmUVefuoxPU1g=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-05-23","text":"Wendy Miller is the best,she helped us every step of the way! Always goes above and beyond to help us!! Thanks Wendy!Sandy Harrison","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNocUx6dDFnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIChqLzt1gE%7C%7C?hl=en","owner_reply":{"text":"It's wonderful to hear about your positive experience with our team at Deery Brothers. We appreciate you taking the time to share this feedback.","date":"2023-02-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURUbEpETDJ3RRAB","author":"Scott’s Reviews","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXlM6sCrTQTZhpOtzOBEmAXTNQWFMNcOdDvSW-6yo1ZoKhGIOiv=s120-c-rp-mo-br100","rating":5,"date":"2024-05-22","text":"Exceptional customer service! One of the smoothest and quickest vehicle purchase transactions I’ve ever had.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURUbEpETDJ3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDTlJDL2wE%7C%7C?hl=en","owner_reply":{"text":"Thank you for choosing Deery Brothers. We appreciate the positive feedback on our customer service and vehicle purchase process.","date":"2024-05-22"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURUaU9pMFZ3EAE","author":"Plumbco","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK8pKkHGXvdvUU19rlXbQspDNs4R20ji8aArcgXEqutW-97DA=s120-c-rp-mo-br100","rating":5,"date":"2024-05-21","text":"Top notch service and competitive pricing.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURUaU9pMFZ3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDTiOi0Vw%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with the service and pricing at Deery Brothers. We appreciate your feedback.\n","date":"2024-05-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNUazVPdm5nRRAB","author":"Alyssa Sarrazin","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXNisK_GVlkkTyhXzTV2ovxaPNJJOH4UIP80z0jMlnQP-qZ4_1e=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-05-18","text":"I had a blast purchasing my new vehicle with Deery Brothers. Wendy Miller is wonderful, her customer service and product knowledge is mind blowing. I was never pressured to make a purchase, and she patiently answered all of my questions. I would highly suggest looking her up when you are ready for a new car. I am so pleased with my selection. Thank you Tim and Wendy!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNUazVPdm5nRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICTk5OvngE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your positive feedback about your experience with our team at Deery Brothers. It's great to hear that you felt well-supported and informed when choosing your new vehicle. Thank you for recommending us, and we hope you continue to enjoy your car.","date":"2024-05-18"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNUamZqd1NBEAE","author":"Anthony Marshall","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXD6AhaMsQI0gUIRMbS2ZSGTujlCzo56vMGIKp-KVcZRKUyBmY=s120-c-rp-mo-br100","rating":5,"date":"2024-05-17","text":"Came in the have A/C looked at.  Lesley was courteous and took care of everything for me.  Answered all questions.  Very satisfied.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNUamZqd1NBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICTjfjwSA%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience at Deery Brothers. I'm glad to hear that our team was able to assist with the A/C issue and provide useful guidance. Your satisfaction is important to us.","date":"2024-05-17"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNUcmNuX29BRRAB","author":"Mary Staub","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJQ1cpRbPKubKPkHcqjjFt6sJGeK8VoRGNnXqiHj0FN4CDE-Q=s120-c-rp-mo-br100","rating":5,"date":"2024-05-17","text":"Great service for my car always.  They wash it when they finish.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNUcmNuX29BRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICTrcn_oAE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your comments on the car service and wash at Deery Brothers. We appreciate your feedback and look forward to continuing to meet your expectations.","date":"2024-05-17"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNUdWRxN1JBEAE","author":"Rod White","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIicGKwXxO-ES3KEe7kw7yEAUh_k9R95Re_eCcuaWt0STvXbw=s120-c-rp-mo-br100","rating":4,"date":"2024-05-16","text":"While communication with the Service group leaves something to be desired, the courtesy and work is very good. All communication runs through your assigned advisor, my opinion is that role is overwhelmed. My advisor contacted me late afternoon the day I left our vehicle, unfortunately I did not have my phone close so he left a message. The next morning try as well as I could I wasn’t able to make contact with him. He got the work done, but due to what was probably a multitude of responsibilities on his plate it was noon before I actually spoke to him.\n\nThe vehicle was repaired but before g vacuums of communication is not comforting.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNUdWRxN1JBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICTudq7RA%7C%7C?hl=en","owner_reply":{"text":"Thank you for your detailed review about our service. Your experience provides us with important insight, and we'll strive to improve our communication methods. We value all feedback as it helps Deery Brothers continually elevate the quality of customer service provided by our team members.","date":"2024-05-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNUNHZTRHd3RRAB","author":"Brandon Thompson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLx8052P7DVJMqyKGqztqrPQctZ0LVOvP83R5ALpIILSG84ew=s120-c-rp-mo-br100","rating":5,"date":"2024-05-16","text":"Amazing, Jake Bailey is astounding! So happy with my purchase.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNUNHZTRHd3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICT4vSDwwE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with Deery Brothers. We're pleased to hear that our team met your expectations with your purchase. Your satisfaction is important to us.","date":"2024-05-16"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNPX091cDJnRRAB","author":"wil taylor","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVgjanKloAAi1fAUsHP4iuxIP8Xw59akJcExuyGDCInuQewwzg=s120-c-rp-mo-ba12-br100","rating":2,"date":"2024-05-15","text":"Barely Any Communication! We Had to make the phone calls and push our deal..Not Very Good with Communication or Helpfulness!! 2nd time around was a less than okay experience! You Got a Great deal 2022 Jeep Compass Latitude less than 7,060 miles,garage kept and Well Maintained! Sales staff was ok,Our Sales guy was ok., didn't really feel Comfortable telling us straight !! When we(I) am & say you be straight with me ! I do the same in return...Truck brakes were shotty,battery needed replaced and wipers were shot.You replaced and did this we think!! Our jeep was damaged from a reckless stupid and unlawful driver 12/2023, Insurance claim was filed and Deductible was paid.Very last minute Rayne says,We are letting you & your insurance do the work! We feel as if Half the 500$ we ay & You pay the other half! Only fair as You Will Make your $$$ back and then Some on The Compass!! Overall a less then Average Experience!!! Time will tell if You and Your staff get Better!! W.Taylor & M.Gearwar ., We Hope You Honor your Oil changes and Car /Truck check ups in the Future","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNPX091cDJnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICO_Oup2gE%7C%7C?hl=en","owner_reply":{"text":"Hello,\n\nWe are grateful for your feedback. Our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you to learn more about the level of customer service you received from our Sales Team while purchasing a 2022 Jeep Compass Latitude, as well as your experience with our Service Team regarding your insurance. Please give me a call at your earliest convenience.\n\nTerry Mertens\nGeneral Manager \nDeery Brothers\n(319) 752-6000","date":"2024-05-16"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNUa2NmbWlRRRAB","author":"Kevin Choate","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJJMtA0nP3nOCEq9F6iWI3VQq8s5_dOSGCMtBQU2wXYCL6YQg=s120-c-rp-mo-br100","rating":5,"date":"2024-05-15","text":"Every employee from sales to service have been great people to work with. Though it is quite a drive for me, this is the only place I will go for a new vehicle or service on an existing.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNUa2NmbWlRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICTkcfmiQE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your positive experience with both our sales and service teams at Deery Brothers. We pride ourselves on offering high-quality vehicles and services, so your feedback means a lot. Thank you for choosing us despite the distance - we appreciate it greatly.","date":"2024-05-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURqLS0zRDBnRRAB","author":"Flat Rock Pharm","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLSh2TTS5ktkYYUs3SR8vfcPQycRFmHSJsNndH6WdqZsH-4NA=s120-c-rp-mo-br100","rating":5,"date":"2024-05-08","text":"My wife and I are very happy with the truck, the salesman and manager were very nice and worked with us.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURqLS0zRDBnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDj--3D0gE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your positive feedback about our team. At Deery Brothers, we prioritize customer satisfaction, and it's great to see that reflected in your recent truck purchase. Thank you.","date":"2024-05-08"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURqdTgtMGV3EAE","author":"TL Moeller","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVlDg1gs131mqDMrWNPn7XnnGRmoFomw9zjMQeQJ2rmUl5AvoS1=s120-c-rp-mo-br100","rating":5,"date":"2024-05-08","text":"Nice people, good service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURqdTgtMGV3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDju8-0ew%7C%7C?hl=en","owner_reply":{"text":"We're pleased you recognized the good service and friendly staff at Deery Brothers. Thanks for rating us highly.","date":"2024-05-08"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR3d3B1aFVREAE","author":"Wendy Miller","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUfASf6jofDr3GmCVcjE4asSxuaieV3Y7AztRKGwyx_SEERNQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-05-07","text":"Amanda and Jessica both did a great job getting my vehicle ready for vacation. Thanks ladies!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR3d3B1aFVREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDwwpuhUQ%7C%7C?hl=en","owner_reply":{"text":"We're glad our team was able to help get your vehicle vacation-ready. Thank you for choosing Deery Brothers and leaving a thoughtful review.","date":"2018-12-13"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURqaTdHMlNREAE","author":"James Leibli","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL7jxBkrrw-gY9uyOnyOKB0gLWhxqoxvEtxDywgHD8-QLXUlQ=s120-c-rp-mo-br100","rating":3,"date":"2024-05-07","text":"Took almost 2 hours for a oil change and tire rotation and they forgot to rotate the tires.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURqaTdHMlNREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDji7G2SQ%7C%7C?hl=en","owner_reply":{"text":"James,\n\nYour feedback is important to us here at Deery Brothers. If given the chance, I would appreciate the chance to speak with you about the subsequent wait time for the oil change and tire rotation conducted on your vehicle by our Service Team. Please reach out to me at your earliest convenience so we can discuss this.\n\nThank you,\n\nTerry Mertens\nGeneral Manager \nDeery Brothers\n(319) 752-6000","date":"2024-05-08"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURqcU9PRWRBEAE","author":"rod hamann","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIhRcn0EM6BipIplH3wYPhW1ExLG7ZlrZGjmy-SEqTUt_iPXA=s120-c-rp-mo-br100","rating":5,"date":"2024-05-01","text":"I had warranty work done left the truck I live 80 miles away they put in park pawl per recall the paper I brought with me said I would get a free oil change up to 6 quarts of oil when I got they charge me 88 dollars for it I showed manager the paper when I dropped the truck off they where supposed to program a key fob I brought with me they said they forgot but if had time they would do it came back and they could program it and I had asked them when first came to the dealership that I wanted them order one then they said they would order one now but I would have to bring the truck back again and everything else I wanted them to check out they said they couldn’t do anything about it cause that the way it t works I’m not a complainer but I think people just don’t care about their job I worked for a truck dealer for 40 years I know about customers service. Today update after my rant I got call from the general manager he was very concerned and he apologized and wanted to make things right he I was disappointed in the vehicle we had a good talk and after taking to him I called him back and traded that vehicle in and he me great deal on a 2010 corvette they had and they really went out of their way I’m so happy that went back and done the deal and I apologize to them and love car and I definitely will be back when decide to purchase again they great people bottom line is I should of called before I posted","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURqcU9PRWRBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDjqOOEdA%7C%7C?hl=en","owner_reply":{"text":"Hello Rod,\n\nThank you for allowing us the opportunity to address and resolve your situation. If you should have any further questions, please feel free to reach out to us.","date":"2024-04-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURqeXJpZi1BRRAB","author":"Teresa Bence","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJUmBcGe3EnWyLpyWu82_ZhKZlT1IGVYcL3XLtiZVHImEWoZg=s120-c-rp-mo-br100","rating":5,"date":"2024-05-01","text":"Excellent service & my car looks great!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURqeXJpZi1BRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDjyrif-AE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your rating and acknowledging our service at Deery Brothers. We're happy that you're pleased with how your car looks now.","date":"2024-05-01"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURqak9Ha0tREAE","author":"Angela Thornton","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIOWbPu56xWQhH24i_th3BbTJSH6dc_vus4PN3PsHhzX4rKeg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-04-30","text":"Got my car in fast and mannerly time, got straight to the point, ordered my key fob and got my car out fast! They even text while your baby is getting serviced 🙂\nReasonable price. Thank you Deery !! And, shoutout to Jake from Deery 😁for keeping me updated ✌️","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURqak9Ha0tREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDjjOGkKQ%7C%7C?hl=en","owner_reply":{"text":"We appreciate your kind review. Keeping customers updated, especially when our team is taking care of their vehicle, is key to us at Deery Brothers. Thank you for highlighting this aspect and finding our prices reasonable.\n","date":"2024-04-30"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURqNUtub2tRRRAB","author":"Matt Morgan","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVJYucCkAO3y-0OAawvmXipAz9e1JW5tsaXvvfPWHwPW2AWwsfZ=s120-c-rp-mo-br100","rating":1,"date":"2024-04-29","text":"Not even worth the one star! Bought a 2021 Chevy Malibu with 60,239 miles from Scott Kolp on 3-05-24. I live 3 1/2 hours away from their dealership. On 4-23-24  I had to take car into Karl Chevrolet to have the heater controls looked at and they inspected my vehicle. Found the timing chain gasket was leaking.  EVEN THOUGH THIS VEHICLE WENT THROUGH DEERYS CERTIFIED INSEPCTION!!\n\nSo with my warranty I have a $125 deductible, fine. Then I have $250 worth of parts my warranty will not cover but Deerys extended warranty would for this job that’s costing over $2000, in a car that I’ve had less then two months. Called and spoke with Preston at Deery on 4-24 and he said he’d talk with his manager, they had a case similar to this and they worked something out. Called on 4-26 and spoke with Scott (my salesman) and he said he’d talk to his manager.\nHere it is the following day and Scott calls back. Says they can’t cover any cost but if I bring my car down to them, (3 1/2 hours with a timing chain gasket leaking) they’d fix it. Now mind you this is a 3 1/2 hour drive one way and the job takes 10 hours if there’s no issues. Then I have a 3 1/2 hour drive back to my house. Deery would rather their customer waste over 17 hours of our time ,then for them to cover $250 cost of parts that are not covered under my warranty, on a car I’ve had less then 60 days. IT WOULD BE CHEAPER FOR THEM TO PAY THE $250 then to pay for all the parts and their tech to do the work! NEVER AGAIN WILL I BUY ANYTHING FROM YOUR DEALERSHIP!\nEven spoke with two general managers from both Burlington locations just to be told too bad!!  General manager Terry from Deery Toyota was just as much help as the others. Was told to drive the car with a timing chain gasket leak the 3 1/2 drive. Never again will I buy anything from any Deery location.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURqNUtub2tRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDj5KnokQE%7C%7C?hl=en","owner_reply":{"text":"Matt, As I stated when on the phone with you earlier today. Your threat to leave a poor review if you did not get money for the parts on your vehicle repair was not going to alter our companies policy regarding the Deery Brothers 3 months/3,000 mile Certifed used car policy.  It is good that you did purchase an extended warranty and that you were able to get the vehicle repaired closer to home with minimum expense. It is unfortunate you believe threatening a business with a poor review to exhort money is good practice.\nTerry Mertens","date":"2024-04-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURqNkszRDJ3RRAB","author":"Autumn Mills","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJOF1uUmThgdR6xUq6t5k-zJlZve9pcu9ZoKvvR89tRBwqebw=s120-c-rp-mo-br100","rating":5,"date":"2024-04-28","text":"Bought a car recently. Had a fantastic sales rep working with us, shout out to Reyne. Terrific experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURqNkszRDJ3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDj6K3D2wE%7C%7C?hl=en","owner_reply":{"text":"Thank you for choosing Deery Brothers. We're pleased to know our team provided a terrific experience during your car purchase. Your support is greatly appreciated.","date":"2024-04-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNqbi0zS0VBEAE","author":"melann noble","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJC_8UOVPO1-LVn4PgWbKF7mVoJ2n0CmAkB4vx6R7KWFpW4dQ=s120-c-rp-mo-br100","rating":5,"date":"2024-04-27","text":"Getting my first car was a pretty cool experience, and I gotta give a shoutout to Steve Donald for being an awesome salesperson. Seriously, he knew his stuff and made the whole process easy. From helping me choose the right car to sorting out all the paperwork, he was on point. Thanks to Steve, buying my first car was a breeze!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNqbi0zS0VBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICjn-3KEA%7C%7C?hl=en","owner_reply":{"text":"We truly appreciate your positive feedback for Deery Brothers. It's good to know that our team was able to facilitate the process and that you found them knowledgeable. We're here should you have other vehicular needs in the future.\n","date":"2024-04-27"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNqbDduRFFREAE","author":"Alicia Anderson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocImzax3RyQH0gk2IXflyWvOedTsUhpbngojNclh-0v_IEos_Q=s120-c-rp-mo-br100","rating":5,"date":"2024-04-26","text":"Everyone there was helpful, friendly and knowledgeable! Colton Andersen was a top notch salesman!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNqbDduRFFREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICjl7nDQQ%7C%7C?hl=en","owner_reply":{"text":"We appreciate your positive feedback on Deery Brothers staff, especially the accolades for our top-notch team. We value your patronage.","date":"2024-04-26"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNqODQyS1pBEAE","author":"Kevin Wagler","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX4M8yKMq1POzCq-pO6JPY48dS5ZN7lPM8zkS7wI6-z8jalwRM=s120-c-rp-mo-br100","rating":5,"date":"2024-04-25","text":"I was able to get the part repair done","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNqODQyS1pBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICj842KZA%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback and glad the part repair went smoothly at Deery Brothers. Drive safe!","date":"2024-04-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNqcTgyRnJnRRAB","author":"Samantha Schmeiser","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL2PQrkOq0lY2iP-inJwHOApyPS4eLDpoGDOldYD4ONFp8CWw=s120-c-rp-mo-br100","rating":5,"date":"2024-04-25","text":"Great service, timely manner.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNqcTgyRnJnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICjq82FrgE%7C%7C?hl=en","owner_reply":{"text":"Thanks for this positive review. It's key to Deery Brothers that our service is prompt and reliable.","date":"2024-04-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNqN2ItLXdRRRAB","author":"Raymond Leung","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWktfk2R0S_NYnqiYGMmPDDObNQ41GlDDiLInaj6zJ3awPHJN7L=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-04-24","text":"Worked with Colton Anderson at the dealership. He is very professional and estatic to ensure when you leave the dealership, you are satisfied with your pruchase.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNqN2ItLXdRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICj7b--wQE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your kind words about our team's professionalism at Deery Brothers. We're committed to ensuring satisfaction with any purchase. Thank you for sharing your experience.","date":"2024-04-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNqMllleHZnRRAB","author":"Douglas Brown","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXkvrA3onazpR03BfeXZ_W8F0MZYTH6Ec-BAf4sj_BTLFmvy3k=s120-c-rp-mo-br100","rating":5,"date":"2024-04-23","text":"I went in to have work done on my car.  The Service Department was very helpful, they had the parts needed immediately and my car was ready within 24 hours, no delays, no waiting.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNqMllleHZnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICj2YexvgE%7C%7C?hl=en","owner_reply":{"text":"We're pleased the Service Department at Deery Brothers was able to assist with your car promptly. We always strive for efficiency and are thankful we could deliver that for you.\n","date":"2024-04-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNqLWZEUEd3EAE","author":"Mike Falls","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWF9Wj0WzB7NDY4RiGXN5ylqMlw9L46WLJJWL0thwDzQjslkQz9=s120-c-rp-mo-br100","rating":5,"date":"2024-04-23","text":"Great service, took care of my needs","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNqLWZEUEd3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICj-fDPGw%7C%7C?hl=en","owner_reply":{"text":"We're glad you found our service helpful at Deery Brothers. Your satisfaction is important to us.","date":"2024-04-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNqMGJha0dBEAE","author":"Maggie Schlorholtz","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLCFF8ihlU7XN79DMTQVdc8Lojs9o1ZY-xWY6hmm02TM8CO=s120-c-rp-mo-br100","rating":5,"date":"2024-04-22","text":"Needed a recall fixed on my Nissan and Anton was great to work with! Explained everything well and very personable","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNqMGJha0dBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICj0bakGA%7C%7C?hl=en","owner_reply":{"text":"It's heartening to learn about your positive experience with our team while fixing the recall for your Nissan. Thanks for showcasing this level of support. Rest assured, Deery Brothers appreciates it immensely.","date":"2024-04-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNqcnNIaF93RRAB","author":"Frances Shieh","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUjtyW__zXzF2ovfC4voaLuh9n9cvgPk2VxHJKt8lILQVfaoUeM=s120-c-rp-mo-br100","rating":5,"date":"2024-04-21","text":"We’ve brought our car into Deery Brothers a couple of times now and each time, we’ve received timely and honest services. Anton and Amanda have both helped us and they provide great customer service, very friendly! So far, we are satisfied with the service that Deery Brothers provides. Our last oil change/tire rotation appt only took 20 min! I appreciated the fast service as I needed to be in and out that day. Will be back for our next service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNqcnNIaF93RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICjrsHh_wE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your trust in Deery Brothers and recognition of both our timeliness and honesty. It's wonderful to hear you're satisfied with our team, specifically during quick services like oil changes or tire rotations. We look forward to serving any future needs your vehicle might require, thank you for your review.","date":"2024-04-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNqMlA2TGdBRRAB","author":"gary derifield","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXT9Z-Xx48Gk5UDfBWcht5Jj82DHk227enJtZchet9lnS5RfrPu=s120-c-rp-mo-br100","rating":5,"date":"2024-04-18","text":"Good to do business with friendly Staff, Sean was our salesman he did a fine job of explaining the Process and the controls of the Truck.  Answered all of our questions, listened well and good guy to work with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNqMlA2TGdBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICj2P6LgAE%7C%7C?hl=en","owner_reply":{"text":"We're pleased that you felt well-served by our team at Deery Brothers during your truck purchase. Achieving clear communication and effective service is what we strive for. Thank you for sharing your experience.","date":"2024-04-17"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNqbkxicHB3RRAB","author":"Mellisa Bandy","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUw2lcEjiQ8xgaflAXmhytSIpKaIEUPQHZXtYV_vViOTLJglKMW=s120-c-rp-mo-br100","rating":1,"date":"2024-04-18","text":"Bought a car in Dec it's a  2021 Buick only one owner 14000 miles so pretty new to me . I had to replace all the wipers ,they send me with 2 key fobs that were dead.  It makes noises under the dash when I turn on and off the heat and air ,which I'm getting fixed but been waiting on deery to call me it's been almost a month since I ordered the part .have not been very impressed","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNqbkxicHB3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICjnLbppwE%7C%7C?hl=en","owner_reply":{"text":"Hello Mellisa,\n\nWe value you feedback and would appreciate the chance to speak with you about your experience with our Parts Department regarding the parts you ordered for the 2021 Buick you recently purchased. Please contact me at your convenience so we can discuss this matter further.\n\nThank you,\n\nTerry Mertens\nGeneral Manager \nDeery Brothers\n(319) 752-6000","date":"2024-04-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNqdU5qTVdREAE","author":"Connie Inskeep","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI2adAPKeLtIhHKhrTkcEg_ZBzTnBi7X1YLYquCfL6M-ztFmw=s120-c-rp-mo-br100","rating":5,"date":"2024-04-17","text":"Rayne is an excellent no-pressure salesman and we highly recommend him for your vehicle purchase needs. The financial advisors were top notch and worked with us to get affordable payments and a great interest rate. We would buy from Deery Brothers again, without hesitation.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNqdU5qTVdREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICjuNjMWQ%7C%7C?hl=en","owner_reply":{"text":"We appreciate your kind words on our team and financing options. Regarding future vehicle purchases, please remember Deery Brothers is here for you. Your recommendation means a lot to us, thanks again.","date":"2024-04-17"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNqdUtuVWlRRRAB","author":"Barbara Whedbee","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVfTsEpQYMg9qUhOw0hxFFSRNCgeU59Qk83pJQpvT54Sw-8LS8W=s120-c-rp-mo-br100","rating":5,"date":"2024-04-17","text":"It was a challenge to make an appointment around my schedule. I was able to get in and out very timely. Thanks.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNqdUtuVWlRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICjuKnUiQE%7C%7C?hl=en","owner_reply":{"text":"We appreciate the feedback at Deery Brothers. We're happy to hear our booking process was efficient for you and that we provided a prompt service. Thank you for giving us 5 stars!","date":"2024-04-17"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNqdUplcDhnRRAB","author":"Dee Lehn","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIiwAwMfh6fT4UyUxW4xOJlYkTNQMxaXY8jNmhrdn05Mp1e=s120-c-rp-mo-br100","rating":4,"date":"2024-04-17","text":"Staff was courteous and helpful.  Service was quick so no long waiting period.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNqdUplcDhnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICjuJep8gE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your kind words about our team's fast service at Deery Brothers. Your feedback is appreciated and helps us continue to serve you better, thank you.","date":"2024-04-17"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURENElyNlZREAE","author":"Nathan Anders","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIYqqLWcJSmtw0Asd7N2J99k1dTDVdlIPRjWoUIJI8PfPVolA=s120-c-rp-mo-br100","rating":1,"date":"2024-04-04","text":"Very poor customer service. Felt very uncomfortable dealing with them as they were very rude and unprofessional. Was told they didn’t want/need my vehicle from the moment we walked in the door. “They said it needs too much work” Then I go to start the vehicle I was there to look at and it wouldn’t even crank over. Unwilling to negotiate anything. Needless too say my family will never step foot in your dealership again and will not recommend to anyone that I know.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURENElyNlZREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDD4Ir6VQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNENU1yOTd3RRAB","author":"Michael Hobby","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUTyUyxVy8kSLxpm6oO0Qv6qYyC2CN3Tyr_SW2Ls4_1fsrGSUk=s120-c-rp-mo-br100","rating":3,"date":"2024-03-24","text":"By the time I got home the check engine light was on. What's up with that?","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNENU1yOTd3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICD5Mr97wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ5dXJIQjNnRRAB","author":"Marla Rigg","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIQCKfHI0WcH4dF81KINi7RERRcXiMLeC4NKe6aYqDQkLdc1Q=s120-c-rp-mo-br100","rating":5,"date":"2024-03-15","text":"Steve was very patient with our requests and was able to quickly pivot when the computer system went down.  He continued to give us the best service while IT got the computer back up and running.  I would definitely return to buy another car from Steve and I trust his opinion and guidance.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ5dXJIQjNnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID9urHB3gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ5bE9uV05BEAE","author":"Merquiche Lewis","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWyFCLSkapNBiwM6EEkEKasuap76WJEVlnOGrhB8EG8QwWr98s=s120-c-rp-mo-br100","rating":5,"date":"2024-03-13","text":"Great people, Great experience. Service was great and quick to get me in and out.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ5bE9uV05BEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID9lOnWNA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChRDSUhNMG9nS0VJQ0FnSUM5aFBkaRAB","author":"Kevin Vollmer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocINEmjlzQ050SU7wxrN9JfMePRrHlkV9vnvr-3CR5tNhoZZMA=s120-c-rp-mo-br100","rating":5,"date":"2024-03-02","text":"It was faster than I thought it would be !!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChRDSUhNMG9nS0VJQ0FnSUM5aFBkaRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC9hPdi%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURkN3YtM2pnRRAB","author":"Leslie Body","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUaIedvwLfG7yW74PhMC0TnZAVdpItrEnHol9XgNNv2w3PSSJRgEg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-02-23","text":"Efficiently run service center with a nice customer waiting area. I was only there for a recall inspection, but they washed my car before giving it back to me.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURkN3YtM2pnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDd7v-3jgE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNkaFpHUTR3RRAB","author":"chris Alberts","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWAHKAlWz9QOHFuTV8nBLD_Hk-z8fgEs8dMAZXF01731ghdAMT9SA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-02-16","text":"I have bought multiple vehicles in my life so far and my most recent was the best experience yet!! I bought my dream truck (a Toyota Tacoma) with the help of Steve Donald and let’s just say one thing above all! Steve is the best of the best salesmen! I didn’t feel pressured or stressed and Steve was so kind and answered all of our questions with the UTMOST understanding. He was not only very kind but was the most helpful and personable salesperson I have ever met. My husband and I felt very comfortable during the entire duration of the visit and seriously couldn’t be happier overall! Not only did I drive away with my dream truck but we also walked away with a new found friendship. A huge thank you to Deery Brothers and a very personal thank you to our new buddy Steve!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNkaFpHUTR3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICdhZGQ4wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNkbWNPb3VBRRAB","author":"THOMAS JAY","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLWHboRaZjkcSlTFrZLlLtEJsE38KXL01oqAw9L0va_0m7M2g=s120-c-rp-mo-ba12-br100","rating":3,"date":"2024-02-16","text":"Tried to buy a suv but they were unwilling to negotiate with me or even counter offer. I made an offer and was basically laughed at, salesman took my offer to someone who makes the decisions and could  here them laughing about the offer, came back to the desk and said they were firm on the price, I said OK thank you and left. I drove down the road and purchased a vehicle from one of their competitors. I do not recommend buying a vehicle from this place,","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNkbWNPb3VBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICdmcOouAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNkeUliYWx3RRAB","author":"Anita Adler","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLqnRHbcadvFsWVS9ESFbM12CeXn1dOTlkHhJm2x9AqBEkKYA=s120-c-rp-mo-br100","rating":5,"date":"2024-02-10","text":"Everyone very nice and helpful and me and my mom feel comfortable there and appreciate it","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNkeUliYWx3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICdyIbalwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNOcnVhRUtnEAE","author":"K DM","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVhdes5k9ZZGHZ_5J7PfK7H9XeR3B6KirpcOmrOHicLEfgQsoQ3=s120-c-rp-mo-br100","rating":5,"date":"2024-01-14","text":"Straightforward and professional. Jake and Wendy were a pleasure to work with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNOcnVhRUtnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICNruaEKg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNONkpTTjV3RRAB","author":"Amy Nanthan","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUKDt_aUXRXpJuGIjQ_LGKwIYA4IRqE6SMLGworurJlTcBe6e2f=s120-c-rp-mo-ba12-br100","rating":1,"date":"2024-01-11","text":"I had the worst experience with any Dealership ever in my 27 years of owning a vehicle. I DO NOT feel the need to go into detail if u have questions reach out to me. BUT I will never recommend purchase or services at this location.  \"Only in small town W. BURLINGTON \"","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNONkpTTjV3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICN6JSN5wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNOdUlTZk13EAE","author":"Brian Mckinney","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIQtt2wbIis-0AROHLA0NBVcjnuJJHz55pgbc8EERGcwt50bw=s120-c-rp-mo-br100","rating":5,"date":"2024-01-11","text":"Wendy was great! The staff worked diligently to get my vehicle taken care of!! All   of the staff helped , quick/easy transition! Highly recommend! Thanks","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNOdUlTZk13EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICNuISfMw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNac3V1QXBBRRAB","author":"Cesar Godoy","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKzsGM5YucKHsvEyeZS5lKlvElqc0uC9D3Ki1JWyhp5YzH7_w=s120-c-rp-mo-br100","rating":1,"date":"2024-01-11","text":"Make make sure you check your car every time you take it there for tire rotation, a year ago they damaged one of my wheels it took them 4 months to buy me a new one, last time I was there I noticed a small scratch on one of my wheels I called the service manager levi and let him know about the situation 3 days later I went to the store to get a touch up paint, when I was cleaning my wheels I noticed all of them had either little scratches or small chips, the technician was not careful at all , when he did my tire rotation,   my tire pressure was 28 when they are supposed to be 33 , 2 of my lug nuts on my rear passenger tire were a little loose  definitely they need to be more careful , very disappointed  smh","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNac3V1QXBBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICZsuuApAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQxcXZtWVVREAE","author":"Robert Gebel","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIgUVNZkWoD4IygScXK4eM2jzMC09CquO__OTVhY2mIbDd4Tw=s120-c-rp-mo-br100","rating":5,"date":"2024-01-06","text":"I was from St. Louis and drove 218 miles to see Aaron to test drive a toyota used model. So as I was driving up to see him he texted me and said Wendy would be my sales person.  She was out side when I got there and  called out to me are you Bob. From there on the experience was over the top all the way to finishing the deal through the sales manager and Kyle the finance manager 👍 and then to Wendy who went out of her way to show how to operate this beast of a Sequoia trd pro   greatest experience buying a car I ever had and I'm 67 years old. Thanks for the experience  Wendy your the best. Bob Gebel","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQxcXZtWVVREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID1qvmYUQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMxbGJ5ZEV3EAE","author":"k.m j.","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLziXfk9y-bEHkNLKEpJIg_NyzGu0pbcvcnRP1otroGZd13ng=s120-c-rp-mo-ba12-br100","rating":1,"date":"2024-01-02","text":"I don’t even like leaving bad reviews but after buying a vehicle for 65k it feels a little more personal that a dealership doesn’t make effort to take care of their customers.  We traveled an hour to buy the vehicle.  Once we got it home and checked out, the  brakes on the car we purchased needed replaced (my husband is an ASE master mechanic) i contacted our salesman who said they checked out fine during their inspection and they would be at our cost.  My husband has worked at dealerships for many years in his career and knows this is common practice to pass off a used car as “okay” if the repair is expensive.  The brakes will cost us $3000 to replace as they are performance brakes.  Obviously Deery didn’t want to front this bill so they checked it off as good to go in their inspection and now it’s our bill to pay.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMxbGJ5ZEV3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC1lbydEw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUMxM29Xd3Z3RRAB","author":"Scott Rittenhouse","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUiyfjP2hFMowyxdtv9D_3hpz-m9oMQ9LGndUGCY_MkmOXgruCv=s120-c-rp-mo-br100","rating":5,"date":"2023-12-30","text":"Friendly quick service,  i bought my pickup there around 4 years ago,","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMxM29Xd3Z3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC13oWwvwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMxOXB1N2RnEAE","author":"Dan Moeller","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKrIlaSHNwtAtbUIe2q9__OSlHm2LpNvGYrwopL37-qcASdkw=s120-c-rp-mo-ba12-br100","rating":3,"date":"2023-12-29","text":"Have dealt with Deery Brothers on several occasions and they are a friendly helpful\ndealership. Will continue to do business with them. Preston the salesman did a good job keeping me informed thru the long wait. I Ordered vechile mid August- recieved it December 23rd. Did not come as purchased, still waiting on mud flaps. Very disappointed in the process of ordering online.  if you go on line and purchase a vechile the way you want it, is how it should come in. Or why even have that on the online part. Other than the wait, it has been a good experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMxOXB1N2RnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC19pu7dg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURWLTZ6X0Z3EAE","author":"Ramon Gallegos","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXqo3rKHRYQVhfR3X3fG3kJqNAotfA5fcNece9UUBr5VFprBX_r=s120-c-rp-mo-br100","rating":1,"date":"2023-12-17","text":"I came in with cash. Test drove the car and asked a hundred questions about the history. Was assured by my salesman that I was buying a decent, used vehicle. Less that two weeks and 200 miles on the car, the check engine light comes on. A day later, the display reads 'Drivetrain Malfunction'. It was like puking teeth from an alligator, trying to get any help. My salesman, sent me to the service center, the service center sent me to scheduling, she m scheduling sent me back to the service center and then to the sales manager, who was out of the office that day. No one wanted to help and no one had an answer. It's been a week and the car is still sitting there in limbo. The car has a drivetrain warranty, but Deery is looking for any escape from having to pay for a diagnosis or repairs. I will never deal with Deery again and would never recommend them to anyone. Would rate them 0 stars if I could.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURWLTZ6X0Z3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDV-6z_Fw%7C%7C?hl=en","owner_reply":{"text":"Ramon,\nSorry your experience wasn't the best for you.  Glad we came to a good conclusion for you by purchasing the vehicle back from you.","date":"2024-04-29"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURWMjhmNUxnEAE","author":"William tisor Tisor","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUyF2KxEzcDQhIbXfYCEw0MYITPRvI3nHbG0t0LXfPAd3MnCLk=s120-c-rp-mo-br100","rating":3,"date":"2023-12-16","text":"Took some cars in for service and never got an update on what’s going on. I was just expecting a phone call to tell me how things are going if they brought it in or not what’s wrong, but they never call. I’ve had to call after a couple days just to know what’s going on. I haven’t been to many shops but I’m 100% sure they actually communicate with customers at any given point. Not saying the experience was bad just supper aggravating that they can’t call back when they say they will.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURWMjhmNUxnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDV28f5Lg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURWNDlENGh3RRAB","author":"Mike Godby","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWbn_Be9cL9ARuNP3UM50wnr08bkWqxoOis1kXknPOvez3LmfdW=s120-c-rp-mo-br100","rating":5,"date":"2023-12-15","text":"Nice and clean facility.  I appreciate the shuttle service. Staff was friendly and polite.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURWNDlENGh3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDV49D4hwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNsby15VTF3RRAB","author":"Scott Timmer","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVX_Dqk4t6XhkfSuhw8gWlZ6uJtqJMUItVAzSYsYpsXu6F801uV=s120-c-rp-mo-br100","rating":5,"date":"2023-11-25","text":"Drove down from the quad cities. Wendy Miller was great in delivering us a new 2024 Buick Envista. Highly recommend!!!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNsby15VTF3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIClo-yU1wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNsMW9ESWZREAE","author":"Victoria Simms","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLRON5mhPrXk_vGi4jjDVhb4GSUiJHk4SmaMkPNmc4dtQ_E=s120-c-rp-mo-br100","rating":5,"date":"2023-11-17","text":"Wendy Miller is the best she was very patient and understand and helped with so much she got us into the truck and was always there to answer the call and one more shout out to shawn he was more then understanding and went out his way to do more for us to be happy thank you guys again 😊 ❤️!!!!!! I'm very pleased with this truck and you guys","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNsMW9ESWZREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICl1oDIfQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNsNnZhZ2x3RRAB","author":"marian sargent","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIeXAIw_61bPixD3jok8L-lbdAo4eWd2ahE6ya-oK94VTZE_Oev=s120-c-rp-mo-br100","rating":5,"date":"2023-11-16","text":"The initial scheduling was delayed, but my vehicle was repaired in 1 day, and I was  able to rent a replacement right through their dealership. Easy pick up/drop off.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNsNnZhZ2x3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICl6vaglwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNsMkxLUUx3EAE","author":"Lillian Darwood","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJU_2IgkUfxTaeFn4Cwul4tbPeUgdzoz4VHkQK6NSrvulzBsw=s120-c-rp-mo-br100","rating":5,"date":"2023-11-13","text":"Courteous, helpful, got the work done quickly, Thank you!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNsMkxLUUx3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICl2LKQLw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURGaGJTZ1FREAE","author":"Melissa Skalinski","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWwWB5Gb_yVOC9RZGr42dmmO02xQ6OmxJwtLptfZ4m6o_ESyg27=s120-c-rp-mo-br100","rating":2,"date":"2023-11-08","text":"Brought my vehicle in for an oil change, and potential leak or burn due to running out of oil and coolant consistently every few months. The did bare minimum to research, charged me for the doing that and told me the bumper to bumper warranty I purchased from them didn't cover the coolant issue they did find and then proceeded to tell me its totally normal for a 2018 Chevy Traverse to be low on oil, and its a well known issue they can't do anything about.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURGaGJTZ1FREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDFhbSgQQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ1ME9YZFl3EAE","author":"Jason Mooneyham","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUDKa2HFLKkEfJyLPj8TpU6uUR8syh85DE22gJjgQ8_JJC2LMLi=s120-c-rp-mo-ba12-br100","rating":4,"date":"2023-10-19","text":"Closest dealer in my area. Nice facility,  but they charge outrageous prices for EVERYTHING. At least in parts and service especially.  Long way from home for us, but had to get recall work done. Multiple trips, super inconvenient. There for multiple hrs and wouldn't let us use a car, had to sit. Ugh","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ1ME9YZFl3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID50OXdYw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUM1aVktUGh3RRAB","author":"Rob Theoret","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXR1J7SwoTmsDJXsp5Z9GSkMYfxwc_-ftzbQIs8r-7i-gLHeyd9=s120-c-rp-mo-br100","rating":5,"date":"2023-10-15","text":"A bit of a long story about how much Deery Brothers helped us out, but I feel like I need to tell it. This past summer, my family and I were t-boned by an uninsured driver. Everyone was okay, but the following months were an absolute nightmare when it came to the insurance process. Between work, and our child starting kindergarten, being down a car was not easy. Our insurance was finally dealt with after a few months and we could begin looking for a new car. That was a whole other nightmare. I had a Toyota Prius and wanted to get a new one. Sold out everywhere and to get a new one would mean being on a year long waiting list. I decided that the hybrid Corolla would be a good substitute (I commute 2 hours a day, thus wanting another hybrid). Wouldn't you know it? Hybrid Corollas were also in short supply and high demand in our area. Local dealers also jacked up all of their prices. We decided to expand our search and found Deery Brothers Toyota in West Burlington. It was a 5 hour drive away from us, but they had two hybrid Corollas in freight, and the prices were beyond reasonable! I was first contacted by their internet sales manager, Wendy. She was so nice and answered all of my questions quickly. We took the risk and put down a deposit on a car we hadn't even seen. Then we were contacted by Ivan. What a gem. He guided us through the process and made sure everything went smoothly. A couple of weeks later, the car arrived, and we made the drive to West Burlington. I couldn't believe how quickly their team got us in and out of there. Everything was thorough, and we didn't feel rushed or pressured. It was one of the smoothest car buying experiences of my life. Huge shoutout to Ivan, Wendy and everyone over there at Deery Brothers. Finding these guys felt like we finally had a little luck back on our side.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM1aVktUGh3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC5iY-PhwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM1X3JmQ0dREAE","author":"Ashley Dyer","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWSrgloXsk8Yz57HUKh7ruNkDrl-UE00LMDGHY-4AGGAUqlX9b4=s120-c-rp-mo-br100","rating":5,"date":"2023-10-14","text":"I came into Deery Brothers yesterday to buy a new vehicle. The moment we walked in the door we were treated like family. Rayne Schmitz assisted me and made the process so easy! He really cared about what I wanted and was very attentive. 10/10 would go back to him again!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM1X3JmQ0dREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC5_rfCGQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM1b3Z6dUh3EAE","author":"Philip Preston","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKySc3gIdbslzuHZ4GIP9MBkOwFiiuXc4UqhhYbfcGoh63SLg=s120-c-rp-mo-br100","rating":5,"date":"2023-10-12","text":"Sales was outstanding. No Markups or forced add-ons. Even picked me up from the airport on a Saturday. Finance person was outstanding as well.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM1b3Z6dUh3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC5ovzuHw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM1cXFfZVlREAE","author":"Theodore Ted","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLLzAaDq_p2mmmgNjHjzkDwlmsYtY323SynKI5HkilLQZ2Gyw=s120-c-rp-mo-ba12-br100","rating":1,"date":"2023-10-12","text":"Don't go to this place. Worst car dealership ever. They all lie to you and give you the less they can for your trade in and then sale it for 5 time's as much then they gave you. The vehicle I bought off them they said everything was good on it but got it home several switches stopped working and the windshield they said didn't leaked leaks. Save your time and money and go somewhere else.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM1cXFfZVlREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC5qq_eYQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURadWRDSHdRRRAB","author":"Tatiana Connolly","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX5y5xLTDgqwcGowKLZMNSHSQgW4CrzsYxEukZ5dDBDc9DXlyaI-Q=s120-c-rp-mo-br100","rating":5,"date":"2023-10-04","text":"Steve Donald was extremely patient, knowledgeable, friendly and professional. I felt no pressure into buying anything, I was exploring my options and Steve kindly guided me through the process. And at the end was able to find the perfect car for me.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURadWRDSHdRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDZudCHwQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURaNGVLbDJ3RRAB","author":"Hunter Jansson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLHp2SVtgUeqpFGJaTbiAq4Td8rHtBjDy0NNEI2eq1BT24Rpg=s120-c-rp-mo-br100","rating":5,"date":"2023-10-02","text":"A very friendly and competent crew","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURaNGVLbDJ3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDZ4eKl2wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURaaXZELVFBEAE","author":"Casey Hall","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXZO7Q1CgPL2M6kkQ9574hSBzSeKcqwqwORXuGIQ1C-MVyiWyE=s120-c-rp-mo-br100","rating":5,"date":"2023-09-28","text":"Grateful to have worked with such a talented service team. They’re busy but effective and didn’t leave me behind or in the dark.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURaaXZELVFBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDZivD-QA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURaMHFHSnBnRRAB","author":"Annie Smith","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV3DNOLL8yYc0S7MKQcxatw07n6UYGnyglp3k2aHVPAJD2NpHfF0w=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-09-27","text":"We took our car in for service.   They kept us informed and check out was easy.  We got a clean car back in a timely manner.  Not many dealerships wash and dry your car anymore.   In the past we've had service done at another dealership.   They were always telling us this or that needed to be done.   We  would check the owners manual that said otherwise.   We feel we've found an honest dealership to care for our cars.  If we purchase another car in the future it will most likely be from Deery","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURaMHFHSnBnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDZ0qGJpgE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURac3NqdEdBEAE","author":"Julie Boswell","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV7C6bDmK34-TNe4ruK4uONpJEdXO5bc251L9plelXG268mTRa0AA=s120-c-rp-mo-br100","rating":5,"date":"2023-09-27","text":"On 9-26-23 found a vehicle we liked on deery brothers website.  So calling about it, talking to.Byron, who went out of his way to get us information.  He took  numerous pictures and sent to us, then he had a tech guy out and take a 360 walk around video of the vehicle.\nwhich he also sent to us.\nAfter hours of talking back and forth he made it very  easy to make this purchase.  We drove  from Louisiana MO., to West Berlington IA. To buy this car. You could never ask for a better  sales person . The vehicle was absolutely everything he said it was, AND Came in Wednesday  (HIS DAY OFF) to make this deal.  He also worked to get about 50 to 60% of the paper work ready so we wouldn't  have be be there for hours doing paperwork. I can't say enough  good about the whole situation.\nOur sincere thanks to Byron Newberry,  and Deery Brothers,  and others who helped make this work.  THANK YOU","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURac3NqdEdBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDZssjtGA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNadjlxTndBRRAB","author":"Larry Thompson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVGjktP2RAQw75Y8t-V9aLtFkvqBfkpR41ONzGn7u7RQIBqr6fb=s120-c-rp-mo-ba12-br100","rating":1,"date":"2023-09-24","text":"Give you one price, then comeback and raise the price and claim that it's because the vehicle is available?  Not the 1st dealership I've seen adding in an availability fee on a vehicle they have in stock.  It's a new scam some of the less reputable dealerships are using ever since the covid shortage.  Buyer beware!\n\nIn response to owner comment...\n\nIt was my sister who IS from Burlington that you raised the price on.  But that's ok. She came to Des Moines to look at a car we sent her a link to, and she bought it up here.  She bought the car as advertised, they didn't increase the price like you did.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNadjlxTndBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICZv9qNwAE%7C%7C?hl=en","owner_reply":{"text":"Larry we apologize we did not explain the current market values when you contacted us.  For our local and repeat customers we are absolutely working with them on pricing.  We discovered early on when the supply of vehicles was really tight that out of the area customers were purchasing vehicles from us at the manufacturer's suggested retail price and taking them out of the area and selling them for much more the the suggest retail price due to the limited availability.  We decided we needed to adjust our pricing to current market conditions.  Larry, if you are a West Burlington area resident we certainly work with you regarding the price, however, if you are not in our area we suggest you shop at your local dealership.","date":"2023-09-22"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNac3JPV09BEAE","author":"Erin","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWovRLNWYT2BAcYwAp5gUrfPLHnihzmmpZWcHKZFxvU7Zb-H1Y=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-09-07","text":"Bought a Cadillac from Chris. Very  friendly and told me everything about my car that I needed to know.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNac3JPV09BEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICZsrOWOA%7C%7C?hl=en","owner_reply":{"text":"Glad to be of service!  We have shared your kind words with Chris as well","date":"2023-09-11"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURwMjZtUGdBRRAB","author":"Debra Emmert","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJPu3hCYcMyzNZVS6OOSJNs9Wkfdzg8q1ezike5xOE6whC6QQ=s120-c-rp-mo-br100","rating":5,"date":"2023-08-29","text":"I had just driven from Delaware to Iowa and would have to turn around and go back in 2 days. Despite a packed service schedule, they were able to quickly diagnose the problem, rent me a car for my travels there in town and have the car done that evening. Everyone from the young man directing me to the correct entry bay and on from there went above and beyond and were all so kind. My car was clean and fixed for my trip back and for very reasonable price. As it turned out, local family members had all used them for multiple car purchases and service as well. All reported similar experience. Can't say enough good about them and thank them all for their help.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURwMjZtUGdBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDp26mPgAE%7C%7C?hl=en","owner_reply":{"text":"Debra, Glad we were able to you back on the road in a timely manner!  ","date":"2023-09-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURwemFlbGZREAE","author":"Thomas Wright","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKBMNKHr8DWI45_dFssfmgN9XCtODnzM5uGY7OtdMsa2w50tg=s120-c-rp-mo-br100","rating":5,"date":"2023-08-26","text":"Bought a car from Deery Brothers-  Art Krantz sold us the car and he was the BEST salesman ever. Our flights got cancelled to pick up the car and he\nImmediately assured us the car would be waiting for us and he would come to the airport in Cedar Rapids to pick us up— wow, what service- between him and Kyle Hunziker (finance guy) they had all the paperwork ready to sign so the wife was in and out in record time so that she\nCould drive 4 hours to the farm.  We are so happy to not only work with such a professional team, but paid a fair price.  Thank you Deery Brothers!!!!  Thomas and Christie\n\nAND, the driver actually bought my wife Iowa Sweet corn and delivered it to her.  She is sooooo happy.  And we all know, a happy wife is a happy life!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwemFlbGZREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDpzaelfQ%7C%7C?hl=en","owner_reply":{"text":"Thomas,\nGlad you made the trip!  We will pass on your kind words to Art!","date":"2023-09-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURwcmVLcVVBEAE","author":"Rick Inman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL3CWGe8rg2vwN0uvxchSKTfq08C4DsuEXs1B_9cblmRPhGMw=s120-c-rp-mo-br100","rating":1,"date":"2023-08-26","text":"not very happy. was lied to about nitrogen for the tires on my 2500. at the first oil change I let them do. 3 changes in and find out they are just putting air in when they do the tire rotation not nitrogen like it's supposed to be.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwcmVLcVVBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDpreKqUA%7C%7C?hl=en","owner_reply":{"text":"Rick we apologize for the over sight.  Deery Brothers has never offered nitrogen for tires as studies have found it's effectiveness to be negligible.   We certainly visit with the team regarding your tire pressure not being set at the proper level. \nhttps://www.consumerreports.org/cars/tire-buying-maintenance/should-you-use-nitrogen-in-car-tires-a6260003694/#:~:text=The%20NHTSA%20study%20also%20found,tire%20degradation%20by%20limiting%20oxidation.\n","date":"2023-09-11"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURwM3JINHZBRRAB","author":"Michael Prosser","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXog5SUc0TUXdmiLjYJI2Vc3BajAaQcaB_juJO96SO2Skbj7wls=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-08-22","text":"Excellent customer service from Jake Bachtell! He was spot on, professional, knowledgeable and helpful answering all my concerns! He’s a keeper!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURwM3JINHZBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDp3rH4vAE%7C%7C?hl=en","owner_reply":{"text":"Michael,\nThanks for your business and for taking the time to leave a review!","date":"2023-09-11"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURwa3BEWDhRRRAB","author":"sevenbugs ksh","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLSl4GoQwgP1xzzTCFG-MdS5duRacyWLn42YLOxDzQnyx0Xgg=s120-c-rp-mo-ba12-br100","rating":1,"date":"2023-08-18","text":"They (salesmen) try to trap you in lot so they can TRY to sell a vehicle.  If they won't even let you drive around and look without trying to corner you.... I can shop more pleasant places than this!  I am wanting to purchase a new or almost new truck BUT because of their stupid chasing you down, I no longer shop there!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURwa3BEWDhRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDpkpDX8QE%7C%7C?hl=en","owner_reply":{"text":"We are actually glad to hear this from a customer!  Deery Brothers expects the team members to be readily available to offer customers help should they need it.  If you decide to drive through in the future just kindly let the team know you are not needing any assistance and they will give you all the space you need.  Brad Deery would much rather hear the team was readily available than hear someone was on the lot for ten minutes and no one offered to help.  Thanks for taking the time to share your experience.","date":"2023-09-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNDbXRmekhBEAE","author":"Don Den","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJbP0B3x83z6YN_LbSLKK4WQxwVzQ1oZ3lKUrByeeyaYzbX1A=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-08-16","text":"Definitely customer comes first organzation.\nJim Smith is knowledge,  professional, and easy to work with. Technician was quick and spot on with diagnosis.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNDbXRmekhBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICCmtfzHA%7C%7C?hl=en","owner_reply":{"text":"Don,\nThanks for the great review!  Glad Jim and crew were able to get you taken care of in a timely manner!","date":"2020-09-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNwMWJtWWhBRRAB","author":"Stephanie Knutson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXIgMNvOECqv9u0Z7xedhZe-vd1Q19tWyFICYYRbAUVVd8xdYk=s120-c-rp-mo-br100","rating":5,"date":"2023-08-07","text":"Our salesperson, Steve, was excellent. I truly hate the car buying experience, but Steve was laid back and didn’t pressure us at all. He even expedited the sales process so we were able to leave in time to pick up our son from daycare.\n\nThree cheers for Steve!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNwMWJtWWhBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICp1bmYhAE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your business and for taking the time to leave a review.  We have passed your kind words onto Steve!","date":"2023-09-11"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNweHVPaXRnRRAB","author":"Bailey Garner","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU6JhRpTrzi2Vc8y_2PPtg6FoRg0H7E61WZTLU89ypDu8qIzREE-Q=s120-c-rp-mo-br100","rating":1,"date":"2023-08-02","text":"Purchased my vehicle in January. Part of the agreement was to have warranty work done. It took us having to call multiple times to finally get it fixed, 6 months later. Got the run-around from our sales guy the whole time. Left my vehicle for a week to have work done after being told that would work with timing & the part wasn’t even there or ordered. Vehicle was at dealership for 2 weeks before finally getting fixed.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNweHVPaXRnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICpxuOitgE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNweHFiS2pnRRAB","author":"Carol Headrick","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIk9JuBz2yd2g5Z7hNeXD6hD8pxEAVDAJUapYP2X89g4AH7ug=s120-c-rp-mo-ba12-br100","rating":4,"date":"2023-08-02","text":"Employees were super. Felt the wait time was excessive. Very apologetic but had to check with them on status","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNweHFiS2pnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICpxqbKjgE%7C%7C?hl=en","owner_reply":{"text":"Carol,\nGlad you had an enjoyable experience!","date":"2023-09-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNwNG9mU1V3EAE","author":"Diana Doran","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJtJHjxYFR1lzxlx79lGxgtynjLfmm55Buxs8BSDZtHMWxNuA=s120-c-rp-mo-br100","rating":5,"date":"2023-07-31","text":"Jake Bachtell our Service Advisor was very informative and kept us posted on the status of the work. Dylan Miller our technician did not give up and found the problem that another dealership could not find after several appointments. Everyone was great to work with and found what was wrong with our truck.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNwNG9mU1V3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICp4ofSUw%7C%7C?hl=en","owner_reply":{"text":"Glad to hear the team was on the top of their game!  Thanks for the great review!","date":"2023-09-11"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNwNkxteHJnRRAB","author":"JD Condren","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIfrUdqL4tO0vSmAlgaaJDOSxzLFvl-i_1yspIXJ_b5ohfLwQ=s120-c-rp-mo-br100","rating":5,"date":"2023-07-27","text":"First time going to a big dealership. Salesman Rayne was awesome, fast, and so I walked in with out a car of my own - two and a half hours later I had the newest and best car I've ever had. Repeat customer for sure.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNwNkxteHJnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICp6LmxrgE%7C%7C?hl=en","owner_reply":{"text":"Glad to hear the team did a good job for you!  We have passed on your kind words to Rayne!","date":"2023-09-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURKM3RTYUhnEAE","author":"Ellen Fencl","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJI5on1H48DhxOnr2En1aOjEOOP_brFPrUj5ScvwfJnNFlFVA=s120-c-rp-mo-br100","rating":5,"date":"2023-07-17","text":"Just had a recap piece replaced and an oil change, staff of always courteous and friendly","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURKM3RTYUhnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDJ3tSaHg%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review!","date":"2023-09-11"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURKcXZ5bHN3RRAB","author":"Regina Hobby","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKhID_kjjhNYTZAwUiDBPBhR_nha0xDbb21kgBX6QReil2R8g=s120-c-rp-mo-br100","rating":4,"date":"2023-07-14","text":"The only problem I had was I didn't want my car wash or vacuum and the service Manager didn't put a sign in my car","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURKcXZ5bHN3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDJqvylswE%7C%7C?hl=en","owner_reply":{"text":"We will definitely pay closer attention to the details in the future!","date":"2023-09-11"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNKdTZmQnFnRRAB","author":"T H","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJDFopuAJU2Fi4LskDawVR_eI8tKIxuuWOupYGxmgQBvoXFGTA=s120-c-rp-mo-ba12-br100","rating":2,"date":"2023-07-05","text":"The worst dealer I’ve ever interacted with, flat out. They had a vehicle I wanted so I called them and was informed they only do wire transfers or after 10 days and a cashiers check clears they would release the car. That’s not business works. The only good thing they did for me when I arrived was pick me up at the airport. When I first went to look at the vehicle I was told “we just did a detail on it” popped the hood and it was dirtier than all get out. The vehicle had residue on the trunk lid from what looked like a sticker but since I was driving 7 hours back I said “guess it’s kinda late for a detail”. Went into the finance office to sign paperwork and was originally told they’d do my title papers and send them to me in the mail but I had already confirmed with Tim that I’d be leaving that day title and keys in hand. Kyle went to confirm and then handed me back the title and said it was all good. I asked if it had been filled out and he said I should have no issues. I drive the car to a food place to wait out the tornado warning and when I went to move the car at the restaurant the vehicle wouldn’t start. Battery cables were loose, tightened them up enough and went back to the dealer to tighten them up completely and then realized the wiper blades were about as old as the car. Drove off and for 7 hours the car had no issues on the way home. The following day I went to put the vehicle in my name and couldn’t because the title was not filled out. I had to overnight the title back to the dealer and then they sent it back but didn’t cover the charge, even though it was their mistake. Then when I went to take a look at the car realized all of the rotors on the car were basically trash and the barrels on the wheels looked liked they’d never been cleaned. Positive note Steve and Kyle were nice, downside their company sucks and the excuse “that’s policy” was used. I hope this is an oddity but I cannot recommend this dealer to anyone. In fact I’ve instructed a few people to steer clear and go somewhere else.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNKdTZmQnFnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICJu6fBqgE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNKOFpHWW93RRAB","author":"Randa Inghram","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUjENhW6h7Zqzl3XRO-N_8xY30fScX4BBjge-nHSjmnzQmamTA=s120-c-rp-mo-br100","rating":5,"date":"2023-06-29","text":"I went to get my oil changed for the first time. Everyone was friendly and helpful, as well as efficient. I was in a time crunch and they made sure to take care of my oil change and car wash quickly, yet accomplish everything needing done. I was shown the check list and the service technician talked through each thing with me. Very great service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNKOFpHWW93RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICJ8ZGYowE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review!","date":"2023-09-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR4N2Qzb0t3EAE","author":"Sabrina Nelson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJhEGZKCVoBGM9_8HpoZfsizgWmWM_8A2_jIz46IEMG9J6YWw=s120-c-rp-mo-br100","rating":5,"date":"2023-06-13","text":"I was looking for a certain vehicle and Byron Newberry showed me one that was even better than the one I was looking for. I wanted my payments to be within a certain range and He tried his best to make that happen. He cares about what you are telling him and was a pleasure to work with while purchasing my new vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR4N2Qzb0t3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDx7d3oKw%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review!","date":"2023-09-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR4OGVmekpBEAE","author":"Matt Schramm","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX-URh7j3jkDh4g9ZsCVMw87-YZkkma9TiguVvCOokDu65vXb-v=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-06-10","text":"Great people. Feels like family.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR4OGVmekpBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDx8efzJA%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review!","date":"2023-09-11"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR4cm9fMWtnRRAB","author":"Rebecca Wolf","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL7H3CyB1d2kci_FN7Es4QTVtumSVnCDSaS4dGTtOuFm57Z3A=s120-c-rp-mo-br100","rating":1,"date":"2023-06-08","text":"I have gone to the service department now 3 times in the last 3-4 months to get my vehicle fixed. I’ve spent almost 2000 already and now they want another 2200 out of me to fix a problem they said was already fixed.  I have no more money, along with the almost 400$ monthly payment. I will be giving them a demand letter if they do not get this fixed.\n\nFirst visit they said it was my battery, second visit it was my starter hitting the flywheel, ECU, and some fuses. Now I don’t believe a word they say.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR4cm9fMWtnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDxro_1kgE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR4MU03VVpnEAE","author":"Bryce Walljasper","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLtj0N0YImMLw6R-IR4ulZUKQlNivqG3Vu615C-1PYsvFyBRA=s120-c-rp-mo-br100","rating":1,"date":"2023-06-02","text":"Did nothing to fix the problem except quote out all brand new parts.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR4MU03VVpnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDx1M7UZg%7C%7C?hl=en","owner_reply":{"text":"Bryce,\nIt appears we performed a factory recall and diagnosed other repairs and provided you with an estimate.  You did not authorize the needed repairs.  Is it your intention to authorize the needed repairs to have your truck fixed?  Please let us know we would be happy to fix your truck.","date":"2023-06-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR4LVBEM1BBEAE","author":"Carolyn Wendland","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXHKJhA4HaY9pI761R63tkhq1ykvYUpMqsLLX3hEvsO4PzEQkH9QA=s120-c-rp-mo-br100","rating":3,"date":"2023-06-01","text":"They are holding our vehicle that was fixed due to the motor seizing because my girlfriend was held at gunpoint in the rental we had so they had to come get it from the tow company. Never offered us the rental back to clean up or anything. When they thought our insurance was going to pay for it they was charging us $10,000...after finding out the insurance wasn't in effect and asking for a list of damages and why it was so much they let us know they was going to charge us $2600. Until we pay that all at once they are holding our only vehicle and I can barely make it to work. Tried to pay half down and make a payment weekly but they refuse to work with us. So we are paying for a car we can't even drive!!!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR4LVBEM1BBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDx-PD3PA%7C%7C?hl=en","owner_reply":{"text":"Carolyn,\nI am sure we can make arrangements for you to make payments for the repairs that were needed to repair the damage that was down to the rental car as well as the towing fees and impound fees incurred after the arrest of the driver.  Please contact Brad Huevelmann our Parts and Service Director.","date":"2023-06-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN4LW9qOFdREAE","author":"Roger Leenerts","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIfFV_DsKLT27_rSbYNeWn52rXv5cth2gYGToRzMB47PF5kRA=s120-c-rp-mo-br100","rating":5,"date":"2023-05-16","text":"I had some \"Nissan recall\" work done on my 2020 Frontier that was going to take 5 hours. I live 70 miles away(Deery Brothers is closest authorized repair shop). Amanda in the shop was terrific. She was concerned about me and wanted to make sure I knew how long it was going to take. She communicated with me on a regular basis and made sure the expectations were clear. Overall, it was the best service experience I have ever had at a dealership.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN4LW9qOFdREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICx-oj8WQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review!","date":"2023-09-11"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN4N0lyRjZBRRAB","author":"Robb Aultman","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUeGJ2O8UwrJnz_uBF9ybsF0fgSIv5QUzqZrKQuEN47fBj5mNGW=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-05-12","text":"I was contacted by Deery Brothers for warranty work / inspection.  On the day of service, I asked to also have the oil and tires rotated and they accommodated my request easily.  The work was done quickly (<1hr) and when I collected my vehicle it had been washed and the interior vacuumed.  Wow.  Friendly, professional service - you don't get that at very many places anymore.  Thanks, Deery Brothers!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN4N0lyRjZBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICx7IrF6AE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review!","date":"2023-09-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN4a0tENE1REAE","author":"Jake Stewart","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWqvcLU3sdJakgWEpmirgr0ODTMHBJgHJsdTSSpn69p7K5XVPbKiA=s120-c-rp-mo-ba12-br100","rating":4,"date":"2023-05-08","text":"Amanda in service was very good and took care of my problem tire by getting me a new one. Price was not cheap, but tire prices and dealership labor rates are not anywhere I guess","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN4a0tENE1REAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICxkKD4MQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for taking to time to share your experience!  We are happy to hear Amanda got you taken care of!","date":"2023-05-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURSbmVLVm5nRRAB","author":"deanna pfeiffer","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWh0Z9xSR26DUiYC2GZk2KF1LtIKbu241rTfzRagO4TPVmRkQ=s120-c-rp-mo-br100","rating":5,"date":"2023-05-01","text":"I just bought a used vehicle from Deery Brothers and I love it. Wendy Miller was my sales person and she was amazing!  She was so kind, knowledgeable, and honest. I will definitely see her when I'm ready for another vehicle and I highly recommend her!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURSbmVLVm5nRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDRneKVngE%7C%7C?hl=en","owner_reply":{"text":"Thanks for taking the time to share your experience and for your business!  We will pass your kind words onto Wendy!","date":"2023-05-08"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURSa3NMOVJREAE","author":"Cassandra Webster","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJiIojkutwIYS7ZndO9DWU9nM4Y95ZkGGfhdbqtLtmvFY5V8Q=s120-c-rp-mo-br100","rating":1,"date":"2023-04-21","text":"I would recommend you DO NOT go here, customer service was poor to say the least! Is taking forever to get our title to get our vechile registered and licensed and when we would call to get updates they would rudely say they have up to 30 days to get it to us! That is after I had emailed them asking when we would be expecting it and NO Reply back!!! We have 3 days til the 30 days are up and its a Friday! When another family member bought a vechile the same day at another dealership in Burlington, Iowa and got their title 2 weeks ago!!! This was Not the first time we have bought from a dealershipn but we HAVE NEVER had the problems we have had through them! If I could leave no stars I would! Very disappointed in their customer service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURSa3NMOVJREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDRksL9RQ%7C%7C?hl=en","owner_reply":{"text":"Cassandra,\nSorry to hear you have been experiencing issues with your registration. I am not able to find any information on a Cassandra Murphy purchasing a vehicle from Deery Brothers of West Burlington.  Please reach out to me so I can investigate the issue for you and get some resolution.\nTerry Mertens\nGeneral Manager\n(319) 752-6000","date":"2023-04-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNSby1lbWxnRRAB","author":"Jared Wertenberger","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJmcu2FFQ-7N5Xeyuclgy7UmnIJOkK7Jxpc--flw5pVI4kmGQ=s120-c-rp-mo-ba12-br100","rating":1,"date":"2023-04-09","text":"I was told that the tires were rotated during service. However, they were not. The front driver tire was low by 6lbs, and it was still low after my appointment. I thought maybe the tech just forgot to do a TPMS relearn when he finished, but this morning when i aired my tires, the front tire was still 6lbs low. I dont appreciate being told something was done when it clearly wasnt.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNSby1lbWxnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICRo-emlgE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNScnZqWmZ3EAE","author":"Lexi","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWgvxBW9nMGJd2v398Cu1IH7K8IxJXWVQY28tadeGchReFu0Zk=s120-c-rp-mo-br100","rating":5,"date":"2023-04-02","text":"Steve was amazing! Got me into the car I wanted ! Quick and easy deal. No bumps or issues. Great customer service ! Give this man a raise !","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNScnZqWmZ3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICRrvjZfw%7C%7C?hl=en","owner_reply":{"text":"Alexis, We agree Steve does a great job and we are fortunate to have him on our team!  Thanks for your business and enjoy your new car!","date":"2023-04-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNSMnRyT3N3RRAB","author":"Marsha Rhoten","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI1xLH5QqNdy_6yKg8I7eenh2f6pvw_fZ53qHu7wyQ8-uagJg=s120-c-rp-mo-br100","rating":5,"date":"2023-03-30","text":"Friendly, knowledgeable and advised me on all of my concerns.  We are new to the area and will be returning to Deery.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNSMnRyT3N3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICR2trOswE%7C%7C?hl=en","owner_reply":{"text":"Marsha, Welcome to the area!  Glad the team got your concerns taken care of during your visit!","date":"2023-04-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNSd3VMNFdBEAE","author":"Brandy Adams","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU8dpSKqwxEDHSk3DtHva4LY1gV7rBsNgBFslOVZ2hSoa2Ht_6N=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-03-28","text":"Rented a car, friendly service and comparable prices.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNSd3VMNFdBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICRwuL4WA%7C%7C?hl=en","owner_reply":{"text":"Brandy, Thanks for the great review!","date":"2023-04-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNSbE9ldXBRRRAB","author":"Drakomuertis","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUlGCSD40NeTQ61t0yWt4_Ld9bgSJt3ce7j123vGE7kgIOCk6I=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-03-26","text":"This is where I go when I can't get Jeff bezos to wash my car","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNSbE9ldXBRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICRlOeupQE%7C%7C?hl=en","owner_reply":{"text":"LOL Brad really got a kick out of your review!  Thanks for your business!","date":"2023-04-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNSOExmalVBEAE","author":"Dan Culp","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXWvPcuAQj-os3fmKWoNUTpsyE4ciUuYS1LsuDdhLjeXuufwMgL=s120-c-rp-mo-br100","rating":5,"date":"2023-03-23","text":"I enjoyed working with Terry and Eric.  They understood that I had a time crunch and made every effort to make the process as efficient as possible.   I will be back.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNSOExmalVBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICR8LfjUA%7C%7C?hl=en","owner_reply":{"text":"Thanks Dan & Lori! We appreciate your business!","date":"2023-04-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURHN3FQcWVREAE","author":"Frank Alfano","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXH_E26dSu7BigTqNK2e_E7EjQaRVA4krOT6XnWyii2sWnsGgT4=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-03-19","text":"Brad Deery is one of the best car dealers anywhere.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHN3FQcWVREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDG7qPqeQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review, Frank!","date":"2022-01-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURoOFlXRnNBRRAB","author":"Renee Rutter","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKmXdcIRWdu9JjlnOGwmsSSHi61mq66EoZXZECvn5yKzKBDGw=s120-c-rp-mo-br100","rating":5,"date":"2023-03-11","text":"Two weeks ago there was a post supposedly from my google account that gave a bad review of Deery brothers, I did not post it. On top of it, Deery brothers paid for half of my repairs and my father works for them. So i would have never posted that bad review.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURoOFlXRnNBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDh8YWFsAE%7C%7C?hl=en","owner_reply":{"text":"Thanks for clearing everything up Renee","date":"2023-04-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURoX3BpVkp3EAE","author":"DeBold","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUFBMpEflPKonSp2vP8U_o8cjUAUeZtFO6o_zKj6u-7ah7aExI3=s120-c-rp-mo-br100","rating":4,"date":"2023-03-10","text":"I recently purchased a used truck at deery Brothers. I dealt directly with Sean, who is constantly improving his salesmanship skills to make his grandmother proud. I learned this in conversation, waiting on paperwork. Sean was patient with any complaints or concerns I had. I'm sure my wife had him wishing we'd leave at one point or another. I had a mostly positive experience. Lacking 1 star isn't bad by any standard. My 1 complaint is financial. There just wasn't any room to come down on the used truck or to come up on my trade-in. Yes, that's typical at a dealership, but these are the highest interest rates I've ever financed under. Every dollar counts. Deery management, take care of your sales team. They were standing out in the cold, waiting for me to splash them with a puddle. I believe compensation is in order.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURoX3BpVkp3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDh_piVJw%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review!  We agree Sean is a great addition to our team and I am sure his grandmother is proud!","date":"2023-04-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNoajczdFhnEAE","author":"Ashley Schaefer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJfdu4ymR6-AUbz2OeFESKTKwmfYW0zQlWhNSfaw_GlsfaI0A=s120-c-rp-mo-ba12-br100","rating":1,"date":"2023-02-25","text":"I'm writing this review 13 months after purchasing a 2016 Lincoln mkc with 51k miles. It has been a nightmare! During test drive I noticed heated seats weren't working was aggressively assured it was just warming up, never have worked, there was no code given to me and sticker is gone so never been able to use keyless entry, locking lug nuts were put on the car, no key came with and had to spend $86 to get them off. I called regarding these issues and was just given the \"sold as is\" speech.  I just spent $2,336 on replacing all 4 \"brand new\" tires (3 of 4 were all unmatching brand and tred) , 3 parts they had claimed to have just replaced, alignment, and labor.  And the \"free\" oil change I was told would be honored at my local dealership was in fact not free or honored. For spending nearly $25k on this vehicle I would warn anyone to steer clear if you expect any post sale assistance or customer service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNoajczdFhnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIChj73tXg%7C%7C?hl=en","owner_reply":{"text":"Ashley,\nSorry to hear you have had some maintenance issues with your vehicle. Deery Brothers does not offer \"free\" oil changes.  After reviewing the paperwork from your purchase you did purchase a pre-paid maintenance agreement so unless you canceled this service plan your oil changes and tire rotations can be performed at Deery Brothers Chrysler Jeep Dodge Ram in Iowa City and you are eligible for reimbursement if you paid for this service at a Deery location. Regarding any other issues it appears you indicated your understanding of the terms of the sale of the vehicle being sold \"As-Is\" with your signature on four different forms. You also indicated your intention to not to purchase an extended service agreement to cover non-wear repairs on your vehicle with your signature. We have found it to be best practice to be right up front regarding the terms of the sale by having customers indicate their understanding with their signature in multiple locations. If you would like to be provided with copies of anything you signed please contact the dealership and they will be provided.","date":"2023-02-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNobjZMdHpRRRAB","author":"Donna Howard","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIL0nP5ltbLx33fZnXxcnTj4jlNB5cKryXCPynp3mswrQ3E4g=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-02-25","text":"Wendy was very helpful.   We were actually able to deal on the vehicle we were looking for.  I would come back again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNobjZMdHpRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIChn6LtzQE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review!  Wendy does a great job!  We love having her on our team!","date":"2023-04-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNoNTRHOHV3RRAB","author":"Melodie Cocklin","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLG8ZqDhlUsOgSgGJsuWjl7XWde_Cm8gtuWraAz1JsiZPsZyg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-02-24","text":"Friendly service staff.waiting room comfortably and well stocked.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNoNTRHOHV3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICh54G8uwE%7C%7C?hl=en","owner_reply":{"text":"Melodie,\nThanks for your business and for taking the time to leave such a great!review!","date":"2023-02-25"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNocTl2UmVBEAE","author":"Renee Rutter","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKZIOlZLJdfrP5hQoQtZ4834vAASuM5-jf-07eVeekjuPBY4A=s120-c-rp-mo-br100","rating":1,"date":"2023-02-22","text":"I have been so very upset with Deery Brothers.  We paid over $20,000 for our vehicle and have paid over $10,000 for issues.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNocTl2UmVBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIChq9vReA%7C%7C?hl=en","owner_reply":{"text":"I am sitting right next to Renee Rutter and she is adamant she did not leave this review. In fact Renee’s father is an employee of the dealership.","date":"2023-03-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNoaWZDdm1BRRAB","author":"Jeff Shelby","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLnmiyY89Gf_yE5bLuFrXb8PByqbuTvViREmcTRGVwqKXJWQA=s120-c-rp-mo-ba12-br100","rating":4,"date":"2023-02-15","text":"Just got an oil change. Worked out fine..","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNoaWZDdm1BRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIChifCvmAE%7C%7C?hl=en","owner_reply":{"text":"Glad we got you taken care of Jeff!  Thanks for your business!","date":"2023-02-25"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNodklQLVlBEAE","author":"Jon Dawson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLj2Y9qyCTioELlhhL8_vN8lUdQTsnfP70HhNYlEINbA7AtiA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-02-08","text":"Thank you Sean for getting me into my Silverado pickup. You and your team made it easy and very professional. I highly recommend you and your dealership for service and sales.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNodklQLVlBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIChvIP-YA%7C%7C?hl=en","owner_reply":{"text":"You are most welcome Jon!  Thanks again for your business and for taking the time to share your experience!","date":"2023-02-25"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNoOUpIbWFREAE","author":"Heather Schramm","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWCm81TceC2yB9_ICLBzjD6FGzd_oId4v0xV2vgq_RpB_2K28jWYg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-02-06","text":"Steve was amazing! We love our vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNoOUpIbWFREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICh9JHmaQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for your business! We love to hear you are enjoying your vehicle!  We will pass on your kind words on to Steve!","date":"2023-02-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURCcXBEVjN3RRAB","author":"Katherine Crow","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIK9Q8gBwNDfiT62jbjwPTAcVgWfwLXMwcYp2FH4eYcfT9qJQ=s120-c-rp-mo-br100","rating":5,"date":"2023-01-16","text":"My car was taken in when I arrived 10 minutes early.   Oil change and rotating tires was done in under an hour.   I was very happy for that.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURCcXBEVjN3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDBqpDV3wE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review! We appreciate your business!","date":"2023-01-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURCNnBEckZ3EAE","author":"Rose Bernhard","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJpFGPU9-SBlemBaNDBZkPi8Vgs9W1plWbfEH9D98xsvhtE=s120-c-rp-mo-br100","rating":5,"date":"2023-01-16","text":"Great service. Great vehicle buying experience! Extremely helpful. Will definitely be back!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURCNnBEckZ3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDB6pDrFw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNCd2ZPN0t3EAE","author":"Cody Mangold","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLeR6m_PqOxkBqHGz49zImKlnjtMaT0kToR25D6aaq9TSCMJw=s120-c-rp-mo-br100","rating":5,"date":"2022-12-27","text":"I bought a work truck from Derry Brothers. I had Steve Donald Sales Consultant and he was great to work with. He's down to earth and easy to talk too. I felt no pressure and the whole experience was very good. Thanks again!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNCd2ZPN0t3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICBwfO7Kw%7C%7C?hl=en","owner_reply":{"text":"Thanks for your business! We agree Steve does a great job!  We are fortunate to have him on our team!","date":"2023-02-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNCbXZTYmtnRRAB","author":"Mallory Iske","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJijfHz6S40rYkh97R2LVHlAtHE6SqlhAKvc3NL5npzUB0CZw=s120-c-rp-mo-br100","rating":3,"date":"2022-12-22","text":"This would be a 1-2 star However, the cars sales man was decent and the younger financial rep was very pleasant, informative, and laid out all of our options clearly. I don’t remember his name but had an accent he was just great. He’d get 5 stars if it was just about him. We bought 2019 Silverado. We drove 2.5 hours to look at this truck. Truck had less than 1/4 tank of gas. We asked if they could fill it or at least put enough gas in it to get us home. They stated that they only do that for new vehicles and not used. The price tag on that truck was more than some of the new vehicles on that lot. Also, the miles on the listing was way less then when we showed up like a 7k mile difference. That shoulda have been the first red flag for us to just walk. We ended up buying the truck. Less than 30 days post purchase the oil needed changed and 45 days post purchase the engine air filter needed changed. I don’t put many miles on this vehicle it’s to work 10 miles away and back. Sensors don’t work either on the vehicle but that’s on me for not checking it out more thoroughly. I will not recommend this dealership to anyone. They knew how far we had traveled my car was 1/2 tank or more. And then to refuse to even match what was in my tank or fill it just enough to get us home was very disappointing. I feel like a tank of gas is a very common practice for dealerships never not had a dealership give me a full tank until I went to this one.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNCbXZTYmtnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICBmvSbkgE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQtLWJuOFBnEAE","author":"Kim Cipoletto","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVh_qITE4hkDcgxuAlrp1aiAneHjsYnG56Cf2ZYzir-jzDfFGLF=s120-c-rp-mo-br100","rating":5,"date":"2022-12-04","text":"Had a problem with my battery. Got a new one. The customer service is outstanding!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQtLWJuOFBnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID--bn8Pg%7C%7C?hl=en","owner_reply":{"text":"Glad we got you all set up with your new battery!  Thanks for taking the time to share your experience!","date":"2023-02-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQtOGZiTHR3RRAB","author":"Cynthia Hampton","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWQ_Z3qH6RRzGQexh8MIu4tqSZElxygD9LnYiHFz2lTHk_eoZJE=s120-c-rp-mo-br100","rating":5,"date":"2022-12-02","text":"For 17 days Wendy Miller put up with me emailing her different vehicles to test drive. Then I just told her what I was looking for and the price range. She a list of her own and sent it to me to pick from. She found 4 for me to test drive. I stopped when I drove the Rogue. If you are looking and need a little help, ask for Wendy! She goes above and beyond!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQtOGZiTHR3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID-8fbLtwE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your kind words! We are very fortunate to have Wendy on our team!","date":"2023-02-25"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQtOUpyREdnEAE","author":"Sharla Wiegand","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIni1wF_tCYYeqJmIvvCTkg0FnSMTSaTBU_1xvQuS3dzU6M2ww=s120-c-rp-mo-br100","rating":5,"date":"2022-11-22","text":"Salesman Colton Andersen was excellent!  He is very young, but he was so personable, forthright and helpful!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQtOUpyREdnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID-9JrDGg%7C%7C?hl=en","owner_reply":{"text":"Sharla,\nThanks for your business!  We agree Colton does a great job of helping his customers out!  Thanks for taking the time to share your experience!","date":"2022-11-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQtaUpUSEx3EAE","author":"Dana Gravesen","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXjqJE5pnW7tZAdhQp41rD9yX4D8d31bwBUh5kNPxSJtTGO-hXdjA=s120-c-rp-mo-br100","rating":5,"date":"2022-11-19","text":"Wendy Miller was wonderful to work with. I was in the market for a very particular trim of the Spark, and Deery Bros had it. I contacted them on a Friday afternoon, and had an appointment for 8am the next day. Wendy explained everything about the vehicle to me, took me on a test drive that allowed me to see how the car handled on hills, the freeway, and on city/suburban streets. After I decided to purchase the car, she also clearly explained more of the electronic features of the car I wasn't familiar with. Deery gave me a very fair amount for my trade, and I will be recommending them and doing business with them again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQtaUpUSEx3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID-iJTHLw%7C%7C?hl=en","owner_reply":{"text":"Dana,\nWe are happy to hear you had a great experience and you found the vehicle you were looking for!  We get a lot of great compliments regarding Wendy and her customer service we will pass your kind words on to her!","date":"2022-11-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMtOWM2RU9REAE","author":"Lisa Hart","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLFURGV1usMrYvurD6G-2u6dX3mChaMfuuvt758ba1Jy5utXso=s120-c-rp-mo-ba12-br100","rating":2,"date":"2022-11-09","text":"Was not happy with service. When I called to make appointment I was told oil change was 60 tire rotation was 10 but when I checked out my bill was 100. Then when I pulled out into the road I heard a terrible rattle. I came right back to tell the guys that had checked me in and checked me out about it. One kept saying well I don't hear anything and I started to feel like he was implying that it was only in my mind, finally the other one finally heard it and found the crossbar that was loosened to undo the nut to change oil was not tightened back up. But I do appreciate the one guy who did listen.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtOWM2RU9REAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC-9c6EOQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMtOWJEV0pnEAE","author":"Paul K","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJYSFn4y0s8bWsaPyq1LUElyVCwOt69uvnbhiZ5GttxunAiQg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-11-09","text":"Great sales and service!  Worth the drive.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtOWJEV0pnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC-9bDWJg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURleTZXaUhnEAE","author":"Tye Male","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX0aTrr6vXmS2ovRvfBqKex6agfLnNic9uurJ3BPT5CnTBEreDw=s120-c-rp-mo-br100","rating":5,"date":"2022-10-19","text":"We had a fantastic car buying experience and we are thrilled with our new 2022 RAV4 Hybrid Premium XLE and the 3.5% financing too! He expedited the process and put zero pressure on us. He has even followed up since then. I highly recommend Deery Brothers in W. Burlington.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURleTZXaUhnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDey6WiHg%7C%7C?hl=en","owner_reply":{"text":"Tye,\nGlad to hear of your great experience!  We are happy to have Jake as part of our team he is a fun and pleasurable person who really enjoys bringing a smile to peoples faces!  Enjoy your RAV4!","date":"2022-11-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR1eVktWnB3RRAB","author":"Melissa Bliesener","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJBed1rTHvh8Mf3uGCMdNLZNtwI0gLfPO6DewOToxPINylEMQ=s120-c-rp-mo-br100","rating":4,"date":"2022-10-04","text":"UPDATE: I would like to update this to say that the Service manager reached out to me and apologized for the way I was treated and sent a gift card to cover my next oil change & tire rotation for free.  Of course, it's yet to be seen if I can actually make the appointment!  ;)  Thank you Deery of WB!\n\nIf I could leave 0 stars I would!! We purchased our 2021 Equinox at Deery and had a GREAT experience with Craig(he went above & beyond!!).\n\nThis review is for the \"Service\" department! I attempted to make an appointment for an oil change online.  Apparently though, the online appointment maker doesn't work.  I showed up for my appointment and there was no record of it being made. So while I was there, I made a new appointment, face to face, with the man in the service bay.  I never got a confirmation, so the day of the appointment, I called to confirm (messages get crossed, maybe I missed it).  The woman who answered treated me like I was five!!  I asked to confirm, she said she didn't see anything for that time. Then she asked if I had made it online and that if so it isn't working.  No, I made it face to face. She proceeded to tell me again that if I had made it online it wasn't working.  I said, again, No, I made it face to face. She kept repeating the online speech. I stopped her and told her that I had tried making the original appointment online but learned the hard way that it didn't work so I made a new appointment face to face with the man in the service bay. She went into the same \"our online appointment maker doesn't work\" schpeel.  After about the fifth time hearing the same thing, and not getting anywhere, I told her nevermind I would take it somewhere else(and I did, and guess what, I made the appointment ONLINE).  She was rude, and didn't listen when I tried to explain my frustration.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR1eVktWnB3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDuyY-ZpwE%7C%7C?hl=en","owner_reply":{"text":"Again sorry for the miss haps regarding scheduling.  We will strive to do a better job!  Thanks again for your business!","date":"2022-10-04"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURlcVBXTGJnEAE","author":"Ted Hoover","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXrxdBGf7pJMaKCeuM4eTVACLKe5e_SKNejad3irfg6lZKW0mwX=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-09-30","text":"Lot's of inventory and Wendy was friendly and helpful. Thanks","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURlcVBXTGJnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDeqPWLbg%7C%7C?hl=en","owner_reply":{"text":"Thanks for taking to time to share your experience!  We will be sure to share your kind words with Wendy!","date":"2022-11-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNlai1yWVN3EAE","author":"Sue Ballew","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJahE9VA5d5NVys9xcVUNlaCB6uYyBkXPsmeR-J_Dek9FOtEA=s120-c-rp-mo-ba12-br100","rating":1,"date":"2022-09-27","text":"I am disappointed with the service I received. It took 4 hours for me tires on my car.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNlai1yWVN3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICej-rYSw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNlazkzaGp3RRAB","author":"Jason McDonald","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLlzdmw-3fU4BeUT36m5OpZcAn1_JcuQTH773OHXU7OIFOwbg=s120-c-rp-mo-ba12-br100","rating":1,"date":"2022-09-24","text":"Ripoff fees and repair prices!  These scammers charged me $160 to read a code as a diagnostic fee.   Their repair estimate was $350 higher than two other repair shops in town and the Derry repair tech quoted me a higher price for one repair if I was not doing other unrelated service as well.\n\nSince google does not let me respond, I will add a reply here.  Regarding your response that I “signed” for the diagnostic and misc fees you added, it’s a lie.  I never signed for anything before the service because I dropped off the keys in the overnight box the night before.  I didn’t fill out any repair paperwork because the drop box had no paperwork or even a pen, I had to write my info on a scrap piece of paper. I didn’t physically come in until picking up and paying for your rip off, unapproved fees…after I declined your ridiculously high repair costs.  Even paying your almost $300 bill for just getting a $70 oil change done, I still came out ahead by GOING SOMEWHERE ELSE, so no…I don’t think anything you offer is a value, you are a dishonest and overpriced repair facility.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNlazkzaGp3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICek93hjwE%7C%7C?hl=en","owner_reply":{"text":"Jason,\nAfter seeing your review we reviewed your repair order from your visit to the dealership.  You indicated your approval to have diagnostics performed on your vehicle for the charge of $160 with your signature.  This practice is to ensure we have authorization to perform the diagnostics on customer's vehicle and they know the cost right up front before any work is performed. Regarding the price of repairs as a factory authorized repair facility we not only have factory trained technicians we also have factory authorized/provided equipment that you will not find at independent repair facilities.  This training and equipment will typically ensure your vehicle is repaired not only timely but properly to factory specifications.  Along with every service we also offer free fluid top off, battery health check, alignment check, 27 multi-point inspection, and automatic car wash and vacuum.  I am sure when you take all of the additional services along with factory trained technicians and equipment you will find the pricing more than fair.","date":"2022-09-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNlM1lpek1nEAE","author":"eduardo Garrido","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXiLF80Gmz7opP7G75VP6gzrfkRPF2f_cNuIgEKgXsEF36YguY=s120-c-rp-mo-ba12-br100","rating":1,"date":"2022-09-21","text":"I did a little bussiness with tia dealer.  After dealing with the manager a few days.  I found out for my self the guys was a tool.  A liar not a man of his word.  I wouldn’t buy from this guys or dealer.  We transported a salvage car for them.  Same car you see in the picture.  Once we arrived manager told us unload here.  We will get you a check. In fact it was a lie. No check was given to us.  Car was dropped same car they will fix up and sell you as new .  Truck doesn’t run is completely recked.  We didn’t get paid and they have their truck .  Very very dishonest folk.  Been doing this 15 years never had to deal with a man who didn’t value his word","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNlM1lpek1nEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICe3YizMg%7C%7C?hl=en","owner_reply":{"text":"Eduardo,\nHad you read the bill of ladling you would have known the check would not be ready as you brought the vehicle at 7:00pm three hours after the accepted delivery time on the bill of ladling you signed.  You were ask to leave after you became belligerent in the showroom.  We will not be using your services again after your unprofessional display and failure to read the bill of ladling that you signed regarding drop off times that clearly state drop off between 9:00am and 4:00pm as that is when our staff is available to inspect the vehicles and our office is open to present the check for services rendered.","date":"2022-09-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNlM29DUzZnRRAB","author":"Margo Ballard","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJzHEMFCtINflz-aBje8oeD8Y5LpVC8Oe8eYgaLXjL0FhxLtg=s120-c-rp-mo-br100","rating":5,"date":"2022-09-14","text":"Art Krantz went above and beyond on helping me to find and make the decision on my recent purchase. Thank you, Art.. Everyone were very fun and made our experience great 👍","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNlM29DUzZnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICe3oCS6gE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review!  We are very grateful to have Art on on team!  Thanks again for your business!","date":"2023-02-25"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR1cjR5a1JBEAE","author":"Jade Gittings","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWrTnDw2NLJ8HRdxrySMH5ZXGeU0LgN9tbrwjo5yuIFvj2BslD9EQ=s120-c-rp-mo-br100","rating":5,"date":"2022-09-01","text":"Just bought a 2022 Nissan ultima at Deere brothers in Burlington ia. and I must say it was a pleasure working with Wendy the sales person she was not pushy at all gave me what I needed for my trade and made things happen in a very professional way.I highly recommend if you need a car go there ask for her and you will not be disappointed. Mike and Lora Gittings.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1cjR5a1JBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDur4ykRA%7C%7C?hl=en","owner_reply":{"text":"Thanks again for your business!  We will pass on your kind words to Wendy!","date":"2023-02-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR1eTdiV3dBRRAB","author":"Kolton Haight","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJRApgwXw0oHsFqE5yrWRKcWAnm2cM184qRbCR9Cobhx4QHrgY7=s120-c-rp-mo-br100","rating":5,"date":"2022-08-29","text":"Jake at Deery was AMAZING to work with. He went above and beyond to get my wife and I into the vehicle we were on the search for. We drove nearly and hour and a half to look at a vehicle and to ensure the trip was worth, he sent multiple videos and photos of the vehicle prior to us leaving, showing its cleanliness and the excellent condition it was in. 10/10 recommend Deery Bro’s — make sure you ask to work with Jake! Not your average car salesman! 🙌","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR1eTdiV3dBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDuy7bWwAE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review Kolton! Enjoy that Silverado and thanks for coming all the way here to make your purchase! We appreciate your business!","date":"2022-08-30"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR1X2I2bnpBRRAB","author":"Lincoln Schaftner","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLFGG6b7UQUIVSzx_ZLbttEO21gEa0vogQp-JS2VtbZTyxTpw=s120-c-rp-mo-br100","rating":1,"date":"2022-08-27","text":"Did not buy a car strictly because of the financial team member we spoke with was very condescending and belittled me every chance he had.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR1X2I2bnpBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDu_b6nzAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR1emRQcVlBEAE","author":"Ashley","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK6OJP40jMlsuxn3uTN4v21u9Sm1pCpVAmtA0FqXmQiT3dstQ=s120-c-rp-mo-br100","rating":5,"date":"2022-08-26","text":"Wendy is AMAZING! I wasn't even really in the market for a car but she made my first car buying experience, exceptional. From knowing her facts about the market, to knowing everything about this brand, to letting me take it home for the night to make sure I was confident in my purchase. She even went page by page in the manual to make sure I knew every button in my car and how it would benefit me. She had superb customer service skills and followed up with me the next week to see if I had any lingering questions about my new car. I would recommend this location and ESPECIALLY Wendy to anyone I encounter.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1emRQcVlBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDuzdPqYA%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review! We appreciate your business!","date":"2022-08-30"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR1dVpITERnEAE","author":"Bry Persing","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVCVXJhi0YSxi5TMUp99gQKQESwuDmkjVBYG7hUXezzn5b7EY2Y1A=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-08-24","text":"Jake at Dewey Brothers was amazing! He was so helpful and took time to answers all our many questions. So friendly and they gave us a great price on both our new van and the trade-in.\nJulie explained well all our accessory options. And Keven did a good job going over the financial particulars.\nWe would highly recommend Deery and especially Jake the salesman!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1dVpITERnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDuuZHLDg%7C%7C?hl=en","owner_reply":{"text":"Thanks for coming all the way down to purchase the Sienna! We hope you enjoy it! And we appreciate your business!","date":"2022-08-30"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN1cTRLOGFREAE","author":"Roman Villanueva","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKdUcnAVVOtGTA14QV2Ztq80mUosnjxMBCqo26MRXR2mk2XqA=s120-c-rp-mo-ba12-br100","rating":4,"date":"2022-08-06","text":"Here for oil change. Fast and easy. Staff friendly. Nice waiting room with free coffee water, popcorn.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1cTRLOGFREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICuq4K8aQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for your business as well as taking the time to let others know of your experience!","date":"2022-08-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN1cW9QN3F3RRAB","author":"Doug Ita","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVLG09XrICueYP6HTElyF6hZZ4jYEaPnLILjZMZ8ixEIvxE2uY=s120-c-rp-mo-ba12-br100","rating":3,"date":"2022-07-25","text":"I was happy with the price I got for having  5 tires unmounted and having 4 new tires mounted and balanced , but the time frame they gave me of a couple hours turned into 4 1/2 hours. Had I have known it was going to be that long I would have had someone give me a ride home and they could call me when done.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN1cW9QN3F3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICuqoP7qwE%7C%7C?hl=en","owner_reply":{"text":"Doug,\nSorry for the time delay we will discuss this at our next team meeting!  We promise to give you a more accurate time frame on your next visit!","date":"2022-08-09"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURPbllPdE13EAE","author":"Profdoha","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUs3nr25DM7rKlPsUj3wZCpGTAIyqcOSj3HJ80DIND7p0rdLcQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-07-12","text":"They are friendly. Though I have to drive 60 miles to get a burnt IC. it’s not good for a new 2022 odessey. Hope it will not happen again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPbllPdE13EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDOnYOtMw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURPbmN1Q1h3EAE","author":"Persaphone","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXwnqQEGEb_0taLeCrmsitwKafW32hO35UJcgW7hryVhATBbFJyDA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-07-12","text":"This was the first time that I have purchased a vehicle from Derry Brothers. My experience was awesome. I was helped immediately upon entering and felt welcome. Jay the sales person that helped me through the process brought me exactly what I asked for. Everything was explained to me in complete detail by the finance staff from start to finish, and I didn't feel as if I was being misguided. Great place to buy a vehicle, friendly people. Will be coming back in the future.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPbmN1Q1h3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDOncuCXw%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for your great review! We appreciate your business! Now wear it out and we will see you again!","date":"2022-07-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURPc0lyYldnEAE","author":"Melissa “Mis” Mckay","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWCTCyJ6PNzKjMRlEW2C-nk3B-Fdb5rpjVqlxkzjnHgc5Y8VGNi=s120-c-rp-mo-br100","rating":5,"date":"2022-06-27","text":"I want to say thanks to Colton, Scott and Keven for the  Great experience I had with Deery Bros. (West Burlington) Yesterday. I was looking to trade my Gas Guzzler V8 Armada in for something more easier on my pocketbook, when Colton came up to me and asked if he could help, I told him I had been talking to Scott online and decided to come look at\nthe 2020 GMC Terrain. I told him i liked the vehicle and he said to me do you like it, or do you LOVE IT?  I Love it!!!\nHe said good, because I don't want to sell you it if you just like it, I want you to love it... thanks Colton for a great experience!!! I LOVE my new SUV!!! I also need to shout out to Keven the financer.. he found the the BEST Deal I could possibly have gotten.. plus he was a very Personable Guy!!! Thanx Guys!!!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPc0lyYldnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDOsIrbWg%7C%7C?hl=en","owner_reply":{"text":"Melissa thanks for the great review and enjoy your Terrain! We appreciate your business!","date":"2022-06-27"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNPOWQ2TFB3EAE","author":"Jason Martin","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXfFEKmEtmqvbBwY-mmL4Wgzla_DH7jWL4oBjqSc_ts-ecMQrgZyg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-06-16","text":"Exceeded expectations! Thank you Sean and the Deery team for a rewarding experience!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPOWQ2TFB3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICO9d6LPw%7C%7C?hl=en","owner_reply":{"text":"Thanks Jason! Enjoy your Kia Sportage! Thanks for the great review!","date":"2022-06-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQydHJQLTR3RRAB","author":"Jim Korakis","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVQ-y7IhQL7OCYKFqPdey2zrT20gi-MMNfNZivVfAvfeANU2yjl=s120-c-rp-mo-br100","rating":5,"date":"2022-05-14","text":"Searching for the perfect first car for my son I visited many dealer websites all over the country. As a business owner myself, I can’t express enough how “way above” Deery Brothers as a buying experience is from others. Their communication, quality of email information and pictures, my entire experience was incredible. It started with Brandi who was immediate and helpful to go to the lot and check many details in the car as though I were there in person. She was so kind and personal which was completely unlike the other dealerships I had encountered. Then Jake worked up more details to our sale going way above and beyond to make sure he personally handled our needs - he and I were even able to text on a weekend when we both had games our kids played in. Finally, Kevin in finance closed up the money details in an entertaining and expedient way. I can not say enough about Jake, Brandi, Kevin and the experience here. We’re from Oklahoma and towed home the perfect vehicle for my son (Jake even had an experienced loader help us make sure every strap was right). Can not recommend this place enough. INCREDIBLE EXPERIENCE! LOVE THESE FOLKS!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQydHJQLTR3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID2trP-4wE%7C%7C?hl=en","owner_reply":{"text":"Thank you for the great review! Hope your son enjoys the PT Cruiser!","date":"2022-05-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQya3NtR3pBRRAB","author":"Terry Morris","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIpkvEtNTicQ3wkC_Dep_QjYk9bbmQcb8JSJ1FG-nO0Fa_3pQ=s120-c-rp-mo-br100","rating":1,"date":"2022-05-10","text":"I will never do business with Deery again.. Had an appointment to get headlights replaced due to being to dim to drive at night. A class action lawsuit of Suarez vs Nissan said that a one time replacement would be made. I was told that my lights did not need replaced. Not sure how they can determine that at 9 o'clock in the morning. How about driving it after dark. Seems like that would be a more accurate test.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQya3NtR3pBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID2ksmGzAE%7C%7C?hl=en","owner_reply":{"text":"Terry,\nThe inspection was conducted according to the guidelines provided to our master certified Nissan technician by the manufacture.  The inspections requires lines of darkness to show in your headlights to fall under the special warranty provided by Nissan.  The technician was easily able to see your headlights did not show any of the symptoms while he had it in his bay in the shop.  If your vehicle did show these lines we would then to have needed to get a Nissan representative involved to confirm they would pay to replace your headlights as the manufacturer may not replace your headlights due to the salvage title on your 2013 Nissan Altima.  Depending on why your vehicle is a salvage title the headlights may have already been replaced and may not be Nissan Genuine parts.  Sorry we did not do an acceptable job of communicating all of this information.  If you would like to discuss further Terry Mertens, our general manager, would be happy to visit with you.","date":"2022-05-10"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUMyN09EN21RRRAB","author":"bryan p","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL1cRChsbzxegEPJkWyiUcqTQOfgbCUJwpoohDd0FRYedPyRg=s120-c-rp-mo-br100","rating":5,"date":"2022-04-14","text":"We worked with Ralph Meyer and he made it an easy purchase. We traded in a 2010 Kia with low mileage and Ralph gave me more than I expected. Overall a great experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMyN09EN21RRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC27OD7mQE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review Bryan! Hope your wife enjoys the new Nissan Rogue!","date":"2022-04-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMyb0t2VUVnEAE","author":"Sherri Becker","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKdL8m2JOrcbCmDy6EscbHB8DBhw5tHat55FKw4MOdaA7oJ5w=s120-c-rp-mo-br100","rating":4,"date":"2022-04-09","text":"Service always great but very disappointed that car wash wasnt working again. The rain checks aren't effective means of getting this service done at another time.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMyb0t2VUVnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC2oKvUEg%7C%7C?hl=en","owner_reply":{"text":"Thanks for your business and for taking the time to leave a great review!","date":"2022-08-17"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNXei1HREtBEAE","author":"Daniel Segura","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJGLwg-GXfKVyfnK2nnQydmHrEpO9S2pNH8Jxd4BptoHYlJMFgp=s120-c-rp-mo-br100","rating":5,"date":"2022-03-10","text":"Jake was an amazing guy to talk to! He helped us find the perfect car and get everything organized for our purchase! It was not a difficult process at all with his help!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXei1HREtBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICWz-GDKA%7C%7C?hl=en","owner_reply":{"text":"Thanks Daniel for the great review! Enjoy your Honda Accord!","date":"2022-03-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNXbDRYMWl3RRAB","author":"Billy Frink","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUjZ0B4yo__iqdy-Sc5BS-zq-38ggh3Qn0KhI_YWh1uukmMdSAK=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-03-08","text":"Love how professional and clean everything is and comes back. Yea 2as a bit of a wait but for being the only Nissan dealer I know around, its understandable for wait times.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNXbDRYMWl3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICWl4X1iwE%7C%7C?hl=en","owner_reply":{"text":"Vlad,\nSorry for the wait time and for being so patient and understanding.  We truly appreciate your business!","date":"2022-08-17"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNXeFl5TGRnEAE","author":"Dave Jenkins","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLqCK7ixxif0Ei-DAHumoJaCJQWjx5GsMZq7tcQC5LT-efz=s120-c-rp-mo-br100","rating":5,"date":"2022-03-02","text":"My family and I just purchased a vehicle from Deery Brothers in West Burlington. We used Eric Rios as our sale rep and he was fantastic along with everyone else at dealership. We found our car online and needed to make sure it had the right HD Towing Package for our camper. Eric went above and beyond taking pictures of the transmission cooler and other features,  as well as doing his own research to make sure it was the exact vehicle we needed. The dealership again went above and beyond and delivered the vehicle to our home, over 2 hours away. I highly recommend Eric and Deery Brothers in Burlington for anyone who is looking to purchase a new vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXeFl5TGRnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICWxYyLdg%7C%7C?hl=en","owner_reply":{"text":"Thanks for your business Dave! Eric has been in the car biz for over a decade now, and he definitely knows how to take care of his customers. Thanks for the great review and have fun camping this summer!","date":"2022-03-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNXNmR2TUhREAE","author":"Mike Delaney","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUB-kq7imqSjWtt_O1RhBNVGVj4fbUxAO9TqEhs18Eix5m1lF-t=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-03-02","text":"Saturday, Feb 26, 2022, lease second car from Deery Brothers. Very pleased with dealership, representative Steve Donald, finance department,  and service department. Great experience all around.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXNmR2TUhREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICW6dvMHQ%7C%7C?hl=en","owner_reply":{"text":"Mike thank you so much for your business! Enjoy your new ride!","date":"2022-03-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNXNGNfZFlnEAE","author":"Dylan Taylor","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLh9RWcDLy1USEPQiWnhH8daxaWEMKFI0nxPK3M9XyoCWuxwQ=s120-c-rp-mo-br100","rating":5,"date":"2022-03-01","text":"I don't normally leave reviews but Jake Bailey here at Deery Brothers deserves one of the best. I've been to multiple dealerships trying to find my dream vehicle and he helped me from the moment I called about the one I wanted. Very kind and very professional. I recommend him and Deery Brothers in general if you're having a tough time financing a vehicle!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXNGNfZFlnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICW4c_dYg%7C%7C?hl=en","owner_reply":{"text":"Dylan thank you! Jake has been a proven asset to our family these last  8 months! We appreciate your business! Enjoy these beautiful days coming up in your ride!","date":"2022-03-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNXOXZMWVpBEAE","author":"liz lowry","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVlGhhpoa4DYM6tgnXma54sT2ePnVY31_sUnOD8uHDY3QZiCmN9Xg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-02-26","text":"Professional staff that keeps a clean, caring environment where the customer is the first focus.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXOXZMWVpBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICW9vLYZA%7C%7C?hl=en","owner_reply":{"text":"Thanks for the wonderful comments and review!","date":"2022-02-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNXaW9MU2ZREAE","author":"Alan Combites","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXlMzTVcmJrYxGeSyjkTB3TCz84v9crqPlz3u95ZrFvGZJskzGR=s120-c-rp-mo-br100","rating":5,"date":"2022-02-23","text":"Am a repeat customer thanks to salesperson Wendy Miller who has hit it out of the park with her personable and professional manner. Will most definitely keep returning and recommending her and Deery Brothers to others. It was well worth the time and distance of travel.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXaW9MU2ZREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICWioLSfQ%7C%7C?hl=en","owner_reply":{"text":"Alan,\nWe agree Wendy does a great job!  We are proud to have her on out team.  Thanks for your business!","date":"2022-02-25"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURtcy1qa01BEAE","author":"Brandon Westbay","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVYsRkArzZ4v9WDNnthn3OqyntI9mVL4HLTklzVlwuSLx2Zd_U=s120-c-rp-mo-br100","rating":1,"date":"2022-02-08","text":"Dealership is price gouging and taking advantage of potential customers at this time.  They are not a fair and honest dealership and should be ashamed that they are trying to see cars over 10K MSRP.  They is going to put the client in very bad positions financially.  I would not recommend doing business with this dealership and will be filling a claim with the BBB in regards to  unfair business practices.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtcy1qa01BEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDms-jkMA%7C%7C?hl=en","owner_reply":{"text":"Brandon,\nWe are sure you are finding higher than average market do to limited availability of inventory.  Please understand our dealership and dealerships all across the nation would much rather offer more inventory for less money per unit as it is a much healthier business model in the long run.  In other words if the dealership would receive ten 2022 Toyota RAV4 Primes from the manufacturer and have a guarantee we would receive replacements from the manufacturer we certainly would offer all ten vehicles for the manufacture suggested retail price or even less as the dealership benefits from selling and servicing more units at smaller profit per unit and still remains profitable. However as I am sure you have found in your search the manufactures are  not providing enough inventory to replenish supply so we are forced to sell less inventory for more per unit at this time.  Your offer of $2,000 over the manufacture suggested retail price although in normal economic conditions would be considered more than fair if not generous is far too low for the dealership to consider in current market conditions.  As it appears you found our RAV4 Prime on Autotrader you may have also found in your search many used RAV4 Prime listed on the internet are listed for quite a bit more than the brand new model you inquired upon with our dealership.  Perhaps you have a trade-in?  As the saying goes a rising tide raises all ships. Most customers will typically find their trade-in is worth much more now than ever.  We hope this explanation of the supply and demand situation the country currently finds itself in helps clarify why vehicles are selling for more now than in the past.\nIf you do decide to make the 2 1/2 hour  trip to our dealership and test drive the RAV4 Prime please contact us ahead of time to confirm availability as the RAV4 Prime is one of the hottest vehicles in the market right now.\nTerry Mertens\nGeneral Manager","date":"2022-02-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNtbDhpdDRnRRAB","author":"Brian Widmer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK0gezBAH9Us2AQzmL2jL7HLn1ONUpZk2PTYPoRx7Ds5PsgHA=s120-c-rp-mo-br100","rating":1,"date":"2022-01-12","text":"I've never been gaslighted by a car dealership before. That was until now. Derry Brothers Sales manager Tim boldface lied to my face. The service manager Liz denied things she said to me and reported she didn't say that to the owner. She then threw everybody else in the service department under the bus saying there are more working there than her, they might have said it. Everyone here is a snake. Buyer beware.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtbDhpdDRnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICml8it4gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNtX0lyRlVBEAE","author":"Sue Middlekoop","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL6iTEpNTcILGrebWNb6mj-olOGbFn4uAuM_CDLkAtYlSoVXg=s120-c-rp-mo-br100","rating":5,"date":"2021-12-22","text":"We were looking for a Cadillac XT5.  They had several to choose from. No other dealer we looked at on the internet had the amount of vehicles Deery had.  I talked to Steve Donald.  Made an appointment to look and purchase.  Steve and everyone else that helped us there was very thorough and explained everything.  Before leaving my phone, radio system and Onstar were set up and ready to use.  Steve comes highly recommended .  We’ll be back for future purchases.  Not only did we buy an amazing vehicle, we also gained a friend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtX0lyRlVBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICm_IrFUA%7C%7C?hl=en","owner_reply":{"text":"Sue,\nThanks for your business and for such a great review!  Steve Donald does receive a lot of compliments from his customers and we are proud to have in on our team!","date":"2022-01-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURHOGJ6aXlRRRAB","author":"Louise Butherus","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLYlGhL-07tYQ9PAqn51Ep1d-D6MN8piMLuEqz16O69xZUjcA=s120-c-rp-mo-br100","rating":5,"date":"2021-12-01","text":"Replaced ac/heat blower motor, nice and quiet now.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHOGJ6aXlRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDG8bziyQE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review!","date":"2022-01-13"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURHM05laVRREAE","author":"Louisa Wang","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLFsR72Y2pqYY0Forc22AH_HCkBacGVVyE8qpSP8H4KMPvzfQc=s120-c-rp-mo-br100","rating":5,"date":"2021-11-21","text":"I was refer to Deery Brothers by a trusted friend. The rest is history. They have magic to make someone like me feel very comfortable which is very rare when I am dealing with most of sales in other dealership. One thing close the deal for me is,  in today's market when everything is in shortage, they actually have the car I want in stock. For 100 year old dealership, their website is also very tech savvy, super fast, updated and easy to use. Thanks to Steve Donald for special service to answer out of town buyer endless questions. Highly recommended!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHM05laVRREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDG3NeiTQ%7C%7C?hl=en","owner_reply":{"text":"Louisa,\nThanks for your business and great review!  We agree Steve does a great job and we are glad to have him on the team!","date":"2022-01-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURHcE9Td3lRRRAB","author":"Melissa White","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIJ72TmGh4P3CW9H75rTS5e6gqAgFDbe6Chyesf5HnJ0IFrRQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-11-18","text":"My sales consultant, Jake Bailey, was exceptional! He was very helpful, knowledgeable and was not pushy at all! He helped me find a car within my budget.  I would most definitely recommend him to anyone I know looking for a car.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHcE9Td3lRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDGpOSwyQE%7C%7C?hl=en","owner_reply":{"text":"Melissa,\nThanks for your business and great review!  We are very happy to have Jake as part of our team!  He does a great job!","date":"2022-01-13"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNHN29LdEV3EAE","author":"Jesse hudson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWxNrODSoXDfioLsImICW4H0pQlDsmJ2PjwbHt4cJRDVMY66Mb4=s120-c-rp-mo-ba12-br100","rating":2,"date":"2021-10-30","text":"The service experience I have had recently really feel short. I tried talk to a service manger and got a their voicemail and never received a return call. I also emailed the sales manger we had worked with and so far not one person has indicated they care at all about people that buy from them.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHN29LdEV3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICG7oKtEw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNHN3RYMy1BRRAB","author":"Tammy Buffington","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVE_tEUl-aqIzMZNyfyhGnW6u1eXRC0LGqhCBAMmuFeBd_IR6SDeQ=s120-c-rp-mo-br100","rating":5,"date":"2021-10-30","text":"Friendly,  helpful,  go out of their way to get questions answered","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHN3RYMy1BRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICG7tX3-AE%7C%7C?hl=en","owner_reply":{"text":"Tammy,\nThanks for your business and for such a terrific review!","date":"2022-01-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ2MUpUajVRRRAB","author":"Patty Jade","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXWIxew0K0-li9nne-KS2S8hHAFfuQD4IsWjR78Yny2hy3y2PlO=s120-c-rp-mo-br100","rating":5,"date":"2021-09-21","text":"I was blessed to have Steve Donald as my salesman.  He was awesome!  I called ahead of time to let him know what vehicles I wanted to test drive and he had them up front and ready to be driven.  Very knowledgeable, helpful and friendly.  Spent the whole morning working with me to get the vehicle I wanted and I couldn’t be more pleased!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ2MUpUajVRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID61JTj5QE%7C%7C?hl=en","owner_reply":{"text":"Patty,\nThanks for your business and great review!","date":"2022-01-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ2cE9DWS1BRRAB","author":"Tesla French","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI-0_q-jEb4bG3xi4WQ0ipbvKf48OCCDWIEETaXgdfTY5scOQ=s120-c-rp-mo-br100","rating":5,"date":"2021-09-20","text":"Just bought my Wrangler from Deery Brothers and it was such a breeze. Jake Bailey was the best salesman I've ever went to to get a vehicle. Super efficient and dedicated to making sure we went home happy no matter what the outcome. When I go back to trade this one in some day, I'll definitely being going back to him. He was fantastic and definitely our favorite.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ2cE9DWS1BRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID6pOCY-AE%7C%7C?hl=en","owner_reply":{"text":"Tesla,\nThanks for your business and great review!","date":"2022-01-13"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM2eEk3cGFREAE","author":"Susie Kraciun","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJDQy7OSZIaiH_QKDgslLLZjN-qOeUKV-JzIBXYNTAS77QoNQ=s120-c-rp-mo-br100","rating":5,"date":"2021-08-30","text":"Eric Rios was amazing! He was very patient with me and when I finally made a decision he was super helpful.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM2eEk3cGFREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC6xI7paQ%7C%7C?hl=en","owner_reply":{"text":"Susie,\nThanks for your business and such a great review!","date":"2021-09-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURha3JQVEh3EAE","author":"Scottie Miles","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU6TpBedWtjY4Jax5ZOiTXV7ZMa2XcD7r7_Angq_BNtEbFjBWBGeg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-08-17","text":"Friendly staff, great service, great car buying experience. Best in the area for sure.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURha3JQVEh3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDakrPTHw%7C%7C?hl=en","owner_reply":{"text":"Scott\nGlad you had a great experience!  Thanks for your business!","date":"2021-09-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNhdGZfMVVnEAE","author":"Jessica corethers","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIH2JOSxjEgX3_u5wBHrJjWRx2w9cFibM44qWY9Ol9HYQIGFw=s120-c-rp-mo-br100","rating":1,"date":"2021-08-06","text":"Well I waited 1 1/2 weeks for my appt. To be told I didn't have one. They changed my tires but didn't change my oil. All to tell me I'd have to wait another week and a half for my oil change. I've never been so disappointed in my service there until today. Guess I'll have to check a jiffy lube out.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNhdGZfMVVnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICatf_1Ug%7C%7C?hl=en","owner_reply":{"text":"Jessica,\nSorry for mix up on your appointment!  We have shared your feedback with the staff and reviewed the procedure for entering appointments into the system.","date":"2021-09-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNhb3Bhd013EAE","author":"Joshua Meek","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUJf49YG-EC0tCZADjSwgVtbyvy2w_8eDizY-ekeLi4HBU3kOo=s120-c-rp-mo-br100","rating":5,"date":"2021-07-26","text":"Just bought a 2015 Ford explorer from Deery Brothers! Worked with Anton and I can not tell you how amazing the whole experience was! First off, Anton is one of the friendly down to earth no bs guys I've ever dealt with in the car buying world. I have really bad anxiety issues driving out of town and he brought the vehicle and paperwork to my house for me to test drive and fill out all the forms and take my trade in. I called them Saturday, and had the vehicle Monday at lunch. Fast and easy and I couldn't be happier! Thank you Anton and everyone else at Deery Brothers!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNhb3Bhd013EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICaopawMw%7C%7C?hl=en","owner_reply":{"text":"Joshua,\nWe agree Anton does a great job!  Thanks for your business!","date":"2021-09-20"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNhak12YnpnRRAB","author":"randi short","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLXmO6uDw4pBpJ5VuOuYC_kX5Y2B_o71ZXK6Q0dr1epPq1JvA=s120-c-rp-mo-br100","rating":5,"date":"2021-07-24","text":"Art was great, made the whole process quick and easy. He listened to what i wanted and found my dream car. i will definitely recommend him to my friends and family who are in need of a new vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhak12YnpnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICajMvbzgE%7C%7C?hl=en","owner_reply":{"text":"Randi\nWe are glad to hear Art did a great job for you!  Enjoy your dream car!","date":"2021-09-20"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURxdHZqSnJRRRAB","author":"Darean Witt","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXRFWwAuGp31Hn4PnILnYWiCM8hCBMm6ScYDN2uDx7qmdQ-7y9P=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-07-08","text":"Very clean showroom. Very welcoming environment. Friendly staff.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURxdHZqSnJRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDqtvjJrQE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your visit and such a great review!","date":"2021-09-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNxX2ZlbkF3EAE","author":"Kellie Frink","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKwvem-2SxnCSC_-oWgDF44nN3pZlbqP7n8YZfj2pwcpRK_HA=s120-c-rp-mo-br100","rating":5,"date":"2021-06-16","text":"So far they have been GREAT at getting out car in for the recalls as they pop up. They do great work and make sure to let us know if anything else is wearing out as well! Kind and considerate. Highly recommend for service, but have never purchased a car from them so I can't say much on that end.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNxX2ZlbkF3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICq_fenAw%7C%7C?hl=en","owner_reply":{"text":"Kellie,\nThanks for your business and great review!","date":"2022-01-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNxc1phR3JRRRAB","author":"Mary Jo Steffensmeier (JoJo)","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK48ruwIDjsAonKkE2dcAj1ZjQ0Ec_MW392xMQONGw3eFSEnyNQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-06-10","text":"Was there with friend. He was buying a Toyota H-cr. The auto salesman was friendly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNxc1phR3JRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICqsZaGrQE%7C%7C?hl=en","owner_reply":{"text":"Jo,\nThanks for taking the time to leave us such a great review!","date":"2022-01-13"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURLei0yZ0F3EAE","author":"Gloria Koch","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLJYdvg-YN-M5bdg3ulMlpZ17Md_Pl8Q9cyY0JxtnR6VyXQMg=s120-c-rp-mo-br100","rating":5,"date":"2021-05-20","text":"It was great! Marty explained our new Nissan Rogue in detail-very educational so I knew what the functions were to best operate my new car- My husband and I were very satisfied and happy with the entire experience, from Marty to Julie to Greg! Thank you all So much!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURLei0yZ0F3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDKz-2gAw%7C%7C?hl=en","owner_reply":{"text":"Gloria,\nThanks for your business and great review!","date":"2022-01-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURLeW9IZ19nRRAB","author":"Tim Fleming","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXpJIPIeC6qZnX0Imhz_13vNOqubL69k17zOk550vteV-N6Xqzr=s120-c-rp-mo-br100","rating":5,"date":"2021-05-07","text":"In late October early November last yr I bought my 2010 F150XLT from them. My sales man Ralph took the time to listen ( closely ) to A: what type of vehicle I wanted and what was of primary importance to me feature wise.As A customer cant emphasize enough how much more pleasant and stress less it is when your sales man pays attention and sells you the vehicle you want instead of one he/she Hope's to make you want.first time in 34 years of buying cars I bought the first truck he showed me.because he listened well and negotiated fairly .Thanks Ralph","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURLeW9IZ19nRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDKyoHg_gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURLcXQyOU1REAE","author":"camdogify","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXMwwWv1pF4hQALUKT65d59N5VV-EmNtGWpEo5rhMd4qXmVGePw=s120-c-rp-mo-br100","rating":1,"date":"2021-05-07","text":"I wanted the Taketa air bags replaced in my Toyota xB, and while I was at it I needed some body & paint work, a new windshield & a set of new tires.  The service dept at Deery Bros. passed me off to their certified Toyota technician's voicemail where I never got a call back.\n\nA week later I called and talked to another service rep that took all of my car info.  She said she'd have to order needed parts and would call back later to set up an appointment for the airbag recall and two other TSB's.\n\nMeanwhile, I went to Deery's Collision Center for an estimate to have an old front end crash repaired, body & paint touched up and a broken R.H. headlamp assembly replaced.  While they were at it, the windshield needed replacement and a fresh set of lamps for the turn signals and headlights.  I was paying out of pocket and left $1,000 deposit to get the ball rolling.  A couple days later Deery Collision called to have my car dropped off for said repairs.   Later that afternoon I got a call saying my car was ready.  No Way.\n\nThat same morning, I called the NHTSA hot line to see what was happening with my airbag recall & TSB repairs.  The lady from NHTSA called Deery Bros., West Burlington and found out that their Toyota Certified technician had walked off the job several days ago and that their wasn't a Toyota Certified technician working on staff at Deery Collision either.\n\nBasically, Deery Collision removed the plastic front end, replaced BOTH headlight assemblies (after I told them to only replace the broken right side) and each front light capsule.\n\nDeery didn't bother to straighten any of the damaged sheet metal beneath the plastic covering, so the right headlamp assembly was left in a bind with a mounting bolt missing cos it didn't line up.  The grill was still popped out, and now it took two people to raise the hood that was left in a bind.   Underneath the car, a handful of blind pop rivets were utilized instead of the proper fasteners to hold the plastic together.  They totally botched the job up.\n\nTalking to, Brad Deery, was like talking to Pontius Pilate washing his hands.  He turned the matter over to, Justin, the body shop manager, who in turn said I should take my car to Mike Campbell's because he couldn't squeeze my car in for another three weeks.  Justin said he couldn't give me a refund for the headlight I didn't need.  I suppose I could go through small claims court trying to reclaim the cost of a $300+ headlight capsule I didn't need.\n\nWhat a way to do business.  The one star grade is way above the ''Not Worth Two Dead Flies\" way I feel.\n\nBy the way, Justin, Cory Campbell, did fantastic work on my xB and fixed each of your screw ups.  Thanks for the recommendation.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURLcXQyOU1REAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDKqt29MQ%7C%7C?hl=en","owner_reply":{"text":"Sorry you had less than a perfect experience.  You may recall we replaced the right side headlight, two additional bulbs, and the windshield as you requested.  When you received an estimate of over $3,000 to repair the additional damage on your vehicle including the sheet metal you declined the repairs.  We removed the bumper to install the new headlight assembly and did not perform any work to the hood of the xB.   We have no record of someone from the National Highway Traffic Administration contacting the dealership, however,  we would have certainly informed them we have certified technicians.  We are glad you were able to have the vehicle repaired to your satisfaction.","date":"2021-05-11"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNLcl92eC13RRAB","author":"Sally Ann Bynum","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJIb655LaPcZ0qpxHpFrefFXaPkOMYjBCHm74c4Hz2gbyGhbw=s120-c-rp-mo-br100","rating":1,"date":"2021-04-23","text":"Very disappointed.  Had four recalls live over an hour away.  Was told would take 4 hours to do work.  Was asked to be there at 8 am.  Was right on time.  Here's where it all went wrong.  Kept getting told aost done three times.  Was not done till 4 o'clock.  Then left and coolant light still on what I originally notice.  Had to fill at another place.  Just wrong would not give me a car to drive. Had errands wanted to run\nNot happy will not go back there'","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNLcl92eC13RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICKr_vx-wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNLbTdDTlpnEAE","author":"Travis Leier","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUNeVlLEVkLafukSJ16idOtV6_SjzScg2nQ4UTxrtqJAh045EnQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-04-19","text":"Thanks to my salesman Eric Rios and the team at Deery Brothers for making the purchase of my Jeep go so smoothly. They really are one of the best dealerships I have ever dealt with. I love my Jeep! Thanks guys","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNLbTdDTlpnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICKm7CNZg%7C%7C?hl=en","owner_reply":{"text":"Travis,\nThanks for the great review!","date":"2022-01-13"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNLX1l5MFBBEAE","author":"Clint Heinold","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL2l6xC-ldbQaSyMrWzF9WB9xDRb44rbBJYAJ2ATrfZRJiczA=s120-c-rp-mo-br100","rating":1,"date":"2021-04-16","text":"My experience was that I had to find and supply deery brothers with the part needed to fix my vehicle or wait several months and maybe they would have it by then. After a month when my vehicle was repaired I was given a much larger bill than was discussed. My experience was not good to say the least and I would not recommend deery to anyone.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNLX1l5MFBBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICK_Yy0PA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNLNklEWmlBRRAB","author":"Gloria Greene","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUCcAsETTOBbanqJahLmmiXbZB-H_s1srrzEy15QgeT1Sca-4qmDw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-03-26","text":"They were extremely nice. Due to my handicap I can't get around good so Marty was very helpful. The price is right and I love the car thank you so much","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNLNklEWmlBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICK6IDZiAE%7C%7C?hl=en","owner_reply":{"text":"Gloria,\nThanks for the review.  Marty does do a great job we agree!","date":"2022-01-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR5eDdpZnFnRRAB","author":"Jose Galvan","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKitrBHCsT6vXFSrUQBTymYaWADzdYBp_mIZTQafWaBly3-gQ=s120-c-rp-mo-br100","rating":5,"date":"2021-03-19","text":"My wife and I had a great experience with Steve Donald. He was friendly, knowledgeable, and fair. We were really happy with the process and would definitely work with Steve in the future. It was also really nice that they mailed us a couple things we had left in our trade-in.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR5eDdpZnFnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDyx7ifqgE%7C%7C?hl=en","owner_reply":{"text":"Jose,\nThanks for your business and great review!","date":"2022-01-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR5d19lNm1RRRAB","author":"travis vowels","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV6bv2LMVRHbInm_CC26zfB58iLJ25uNLZ1fDD7AGBkze4e1cmh1A=s120-c-rp-mo-ba12-br100","rating":1,"date":"2021-03-16","text":"Set up an appointment with cash in hand to look at a vehicle and they sold it before we got there. Then brought us another car that cost more to look at but was a shady vehicle. It was hard to start seats was dirty and it had a loud exaust!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR5d19lNm1RRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDyw_e6mQE%7C%7C?hl=en","owner_reply":{"text":"Sorry Travis that you missed out on the Lincoln.  As we discussed with you we conduct business first come first serve to be fair to all customers.  It simply would not have been fair to the other customer to tell them someone else may be coming in to look at the car and in turn refuse to sell it to them.  Good luck on your vehicle search.","date":"2021-03-16"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR5d2JxNnd3RRAB","author":"brent Nelson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJJaVUcZb_I8d_2DuphBQKXIaabz72doTA6_UatB6_IAILYdg=s120-c-rp-mo-br100","rating":5,"date":"2021-03-09","text":"I changed batteries in my 2014 pickup and my cruise control stopped working. A young man put some kind of meter on it an figured out the problem in about 5 minutes. Great job","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR5d2JxNnd3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDywbq6wwE%7C%7C?hl=en","owner_reply":{"text":"Brent we are glad we got you helped out!  Thanks for taking the time to leave a review of you experience!","date":"2021-03-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN5dE5TRkNnEAE","author":"dakota ihde","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVK94xHPBu-s70l0eSkAvTqyVjBhvknZHJKVLRyGqDENFf4_ciJ=s120-c-rp-mo-br100","rating":5,"date":"2021-01-21","text":"I ventured here from my home base in cr a few months ago for my 300s. It was pretty messy when I saw it since they just got it in. The deal was worth rolling the dice a little on the small things so I took it. They detailed and delivered it just 2 days later. I figured I would still need to do some work because of that deal but everything was PERFECT! I was quite surprised everything turned out so well given the distance. I really appreciate the deal, the customer service and follow up. Well done fellas","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN5dE5TRkNnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICytNSFCg%7C%7C?hl=en","owner_reply":{"text":"Thanks for your business and kind words!","date":"2021-02-05"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURTNWZQb1dnEAE","author":"C Riha","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIEqnG13a8hxLvoNAQxgzhcHprSVXRQMb5XvJxrjNKS2F3UIQ=s120-c-rp-mo-ba12-br100","rating":1,"date":"2021-01-03","text":"I definitely feel like the salesman underestimated my intelligence and tried to take advantage of me.  I did not have a positive buying experience and would not choose to purchase from them again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURTNWZQb1dnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDS5fPoWg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURTdnNTTjVRRRAB","author":"Brian Moore","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLFAnYZkqANTJMOzbQVrI9uAKgm_IfeWuihgUIP_BZmE_f5yg=s120-c-rp-mo-br100","rating":5,"date":"2020-12-27","text":"Simple! Most was done online, and had truck ready to go when I arrived to pick it up. It was a grand experience from what I have been accustomed to in the past.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURTdnNTTjVRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDSvsSN5QE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your business and great review!","date":"2021-02-05"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURTN3BmcXVnRRAB","author":"Christian Davis","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUSZss3W90Le-vy4jptl8_tfBs4zdxgKIGlkF1kS-D1_kVssTvO=s120-c-rp-mo-br100","rating":5,"date":"2020-12-26","text":"Took my car in for an inspection. Everything was done pretty quick, the gentleman who helped me was incredibly helpful and kind.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURTN3BmcXVnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDS7pfqugE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review!","date":"2021-02-05"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURpd2EteWdRRRAB","author":"Bryan P","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKZb9QfWpjxzaBPRtRyzVcd3JefbAAxlNLFsUo67jhdTpaHOA=s120-c-rp-mo-ba12-br100","rating":1,"date":"2020-12-05","text":"Not a good sales experience when I bought my car new in 2013 and since then dealing with the service department for anything more than an oil change has been disappointing. My last service left me sitting along side the road waiting on a tow back to their service department so they could finish the job. Luckily it was finish(fixed) before they closed. Not how I wanted to spend my afternoon.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURpd2EteWdRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDiwa-ygQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURpMG9uU3p3RRAB","author":"Kendall Jones","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIwQ0Edj3Tnd2XMc-hbqr3ok7z8BbLrHf7FL-UhKlXOGVdWMw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2020-12-01","text":"Great cars an trucks good friendly people","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURpMG9uU3p3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDi0onSzwE%7C%7C?hl=en","owner_reply":{"text":"Thanks for great review!","date":"2021-03-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURpM0pTZENBEAE","author":"Anson Burch","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVOf4AnMjqxhJDuuYbmcCr5_bVrW-H_FjU2Nj8B-UZ3B8O6dh_f=s120-c-rp-mo-ba12-br100","rating":1,"date":"2020-11-28","text":"Black friday deals a total joke, don't waste your time. Nothing they advertised is true and I definitely didn't feel like a vip at my appointment, more like an outcast.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURpM0pTZENBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDi3JSdCA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURpZ0pHa2NBEAE","author":"Holly Howard","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLqn4letc6dwIuOhvFzxEpfbZy3SzXHIC-tCO4gaXDHn3RzWg=s120-c-rp-mo-br100","rating":5,"date":"2020-11-20","text":"Wendy was awesome! Very helpful and really tried to get me what I was looking for. She was also very honest and up front with me, which is a valued trait... especially from somebody selling you a car! Ivan was also helpful when Wendy was not available. I will definitely be back for future purchases.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURpZ0pHa2NBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDigJGkcA%7C%7C?hl=en","owner_reply":{"text":"Thanks for your business and great review!  We will be sure to share your kind words with Wendy!","date":"2020-11-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNpallydVFnEAE","author":"Ronnie Brookhart","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVJksopbJ_mhqFv7fAcNiqBJR_pT99VBs-qtw3NhJu0H4vnc1E=s120-c-rp-mo-br100","rating":5,"date":"2020-11-10","text":"Fast and friendly. I like how they treat my wife and I and hoping when we buy our next car it can come from there.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNpallydVFnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICijYruQg%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review, Ronnie!  We look forward to helping in the future!","date":"2020-11-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNpbWRfOEpREAE","author":"Jennifer Waggoner","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK5pJiceNyvEXsmhBDq6GEp-YEEaifX3aPSjoBuGRK3HFjDSw=s120-c-rp-mo-br100","rating":5,"date":"2020-11-07","text":"A big thanks to Art for helping my family and I purchase a newly used car! He was beyond helpful, knowledgeable and friendly in his customer service.\nIf you are looking to get a new/used car, go to Deery Brothers in West Burlington and ask for Art.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNpbWRfOEpREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICimd_8JQ%7C%7C?hl=en","owner_reply":{"text":"Thanks Jennifer we agree Art does a great job for his customers!","date":"2020-11-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURDX2RtQ093EAE","author":"Oldmanparker","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJmEVkQHm3KXmtEkTUlou5O6HmB4kZIylxKrxLX9RJVVsWpQg=s120-c-rp-mo-br100","rating":1,"date":"2020-11-07","text":"I had a poor experience trying to purchase a new vehicle here.\n\nEdit:  I asked to speak with management/ownership while I was having difficulties. Your response appears to be lip service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDX2RtQ093EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDC_dmCOw%7C%7C?hl=en","owner_reply":{"text":"It appears you live in California.  We are car dealership in Iowa.  Did you intend to leave this review for Deery Brothers of West Burlington?  Is so please reach out to me and fill me in on the details of your visit I would love your feedback to help us improve.\n\nEdit: After visiting with our management team we now believe we know who you are.  If you are the person in California that was trying to purchase a new Toyota Tacoma we decided to not proceed forward with the sale as we could not 100% verify your identity and we were not comfortable completing a transaction via phone/internet and mail and having a vehicle shipped to California due to fraud concerns.  Unfortunately fraudulent transactions and the theft of vehicles this year of the pandemic has been at record highs.  We hope you can understand our concern and refusal to move forward with the transaction.  Of course if you were willing to make the trip to Iowa from California and we could verify your identity we would have been happy moving forward with the transaction.  It appears you must have had a similar experience while trying to purchase a Tacoma in Illinois as well based on your other reviews on your profile. Sorry the circumstances did not work out and we hope you were able to find a Tacoma.\n\nTerry Mertens\nGeneral Manager\nDeery Brothers of West Burlington\nPh (319) 752-6000","date":"2020-10-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNpcXBmQ2lRRRAB","author":"JEFF WATZNAUER","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKSh02pGajlvMkYG--BDzr9pEM4_su6D1Kny840Cp_ZrRqSiA=s120-c-rp-mo-br100","rating":1,"date":"2020-10-29","text":"I Will never go to Deery Brothers again !!  They robbed my 83 year old Mother out of $70.00 after she went there for her “free” check up !!!  Senior Citizens beware !!!!  My next call is Better Business Bureau !!!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNpcXBmQ2lRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICiqpfCiQE%7C%7C?hl=en","owner_reply":{"text":"Jeff,\nPlease reach out to our general manager, Terry Mertens.  The only customer we have in the system with the same name as yours had an oil change, In-Cabin Air Filter replaced, and a multi-point inspection performed on a Camry.  Terry can be reached at (319) 752-6600 he would love to visit and investigate if this was not the case.","date":"2020-11-20"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURDbTVhdzVnRRAB","author":"just me recording videos by myself","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWPFX3XG8djYuPm47D_KZo8lNTf6iqFZYR43xw9HHqMM33Pibs=s120-c-rp-mo-br100","rating":5,"date":"2020-10-12","text":"It has been a great experience going back and fourth talking with Steve Donald about buying a vehicle he's been the most helpful and caring person I've met trying to buy a car. I highly recommend buying from here ask for steve tell him Richard sent you.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURDbTVhdzVnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDCm5aw5gE%7C%7C?hl=en","owner_reply":{"text":"Thanks for a great review Richard!  We have passed your kind words onto Steve.","date":"2020-11-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURDc3NEV0dnEAE","author":"Tristan Dravitzki","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLoJliXyFp16tHB7mPFewC59Of7cuzdkObUjgJgsZXaqh3AQA=s120-c-rp-mo-br100","rating":1,"date":"2020-09-21","text":"I drove all the way from Lincoln Nebraska to Iowa and I come to look at this vehicle I am going to test drive and I found 6 spots where paint had come off of this vehicle completely and nothing was stated online about it and the dealership failed to even repair the paint before selling it, and the car had 0 accidents. Also the vehicle rattled a lot when I test drove it and they had no idea about it. If I was any potential customer coming to this dealership. RUN AWAY!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDc3NEV0dnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDCssDWGg%7C%7C?hl=en","owner_reply":{"text":"Tristan,\nSorry we inconvenienced you.  It was our used car manager's understanding that you were planning on being in Des Moines when you asked us to have the vehicle brought to Des Moines from West Burlington, IA.  We certainly would not have sent drivers on a 320 mile round trip if we thought you would not be pleased with the vehicle.  After reviewing your photos I agree we should have sent you additional photos of the paint chipping.  As we discussed the rattle was a spare tire that was loose and that has been addressed.  From our discussion it sounds like you really should consider purchasing a later model or new RAV4 in lieu of a five year old vehicle with over 101,000 miles on it if you are wanting something with less wear and tear.  However I will send you a video of the touch up that has been done to the vehicle incase you are still interested.  If you decide to purchase the vehicle we will not be able to pay drivers to bring the vehicle to Des Moines again you will need to actually make the trip here to West Burlington.\nTerry Mertens\nGeneral Manager","date":"2020-09-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNDMzUybTVRRRAB","author":"Keysha Long","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVz_gurLAuaayceibu1XjNhdn2EfQn2yL_I8xF9P5SBucAoHnU=s120-c-rp-mo-br100","rating":5,"date":"2020-09-09","text":"My experience at deery brothers was outstanding.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNDMzUybTVRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICC352m5QE%7C%7C?hl=en","owner_reply":{"text":"Glad to hear, Keysha!  Thanks for the great review!","date":"2020-09-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ4NzQ2b0NnEAE","author":"Brenda Levitt","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJfialuxPklfoRK1xGwSlo_IRdOD53y-BhFK91ihLB7DiSnNQ=s120-c-rp-mo-br100","rating":5,"date":"2020-08-04","text":"I worked with Wendy Miller and couldn't be more pleased! The entire process was easy. Wendy found a great selection of vehicles for us to look at, each one a possibility. Thanks Wendy for helping us walk out with our dream car.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ4NzQ2b0NnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID8746oCg%7C%7C?hl=en","owner_reply":{"text":"Brenda,\nThanks for you business and great review!  Wendy does do an excellent job!","date":"2020-09-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUM4M3J1UzdBRRAB","author":"pinoy texas rider p","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU1Ybo07LlKucROg9DzyMVCWTaQQ4B1dALA0Eh1pjvJCx-04P4e=s120-c-rp-mo-ba12-br100","rating":1,"date":"2020-07-07","text":"I was ready to buy a new truck with them  and pay cash but told me they don't accept cashier check.  I buy car and motorcycle in texas and  out of state all the time and they accepted our cashier check ..  they want me to wire a big amount of money before even flying to Iowa to see the truck which is a red flag to us... One thing about wire transfer is i can make mistakes or get scam and i would never see my money again !!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM4M3J1UzdBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC83ruS7AE%7C%7C?hl=en","owner_reply":{"text":"Sorry we have to have this policy.  Due to a fake cashier's check being used to purchase a vehicle at one of our stores in the past and a $30,000 vehicle being stolen we had to implement this policy.  If your intent is to purchase a brand new truck it is not uncommon for our customers to purchase site unseen.  Other than a wire transfer cash is acceptable payment as well. We are certainly glad to know our prices are so competitive that you are willing to travel to Iowa from Texas!","date":"2020-07-07"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNjcTZMVzBBRRAB","author":"Shaun OBRIEN","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKXKAvMOBnIpwVO9ZUTJsdzT08f7lEICajnerwptD4BsVaI7A=s120-c-rp-mo-br100","rating":5,"date":"2020-06-13","text":"I read most of the reviews Derrys is the reason I've decided on getting a car from them I've talked 2 Steve/Tim very friendly they both understand what I'm going through right now Steve is very helpful of what I'm looking 4 he explained everything 2 me today Steve show me a car that can fit my budget got a tour of the service overall I'm 100% impressed I finally got a car/deal done today Steve was busy with our customers they have had Craig talk 2 me very nice person 2 talk 2 then talk 2 mark very nice as far as test driving/all the paper work it was quick/overall it's a very nice place 2 talk2 what they say they 100% there word on it highly recommend Derrys 2 any one today I had a blow tire there service department help me out took care of me explain 2 me y the tire was blown it's my 1st time doing business with them overall today they did a great job overall sales/service is great","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNjcTZMVzBBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICcq6LW0AE%7C%7C?hl=en","owner_reply":{"text":"Shaun,\nThanks for your business and a great review!","date":"2020-07-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURjdnZIbVhBEAE","author":"Amy Gravett","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKVnv86k3FkRMUOSJLxqTcKgNTemikQCKHwaicvE-7sztl4=s120-c-rp-mo-br100","rating":5,"date":"2020-06-12","text":"Shout out to Wendy at deery brothers she is an amazing woman who helped me find exactly what I needed in a vehicle. She has an amazing personality and very patient with me. I highly recommend her if you are looking for a new vehicle. Also shout out to Keven in financing for taking time to explore all of my options.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURjdnZIbVhBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDcvvHmXA%7C%7C?hl=en","owner_reply":{"text":"Amy,\nWe agree.  Wendy does a great job!  Thanks for your business!","date":"2020-07-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURjb3JISWVnEAE","author":"Eddie","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ5asvLJ8Yu7tXYG7nn_vzOPR5PLSskDFgh9pbsQM4jIzWsQQ=s120-c-rp-mo-br100","rating":4,"date":"2020-06-01","text":"Quick could have done better with windows and tire pressure but pretty good","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURjb3JISWVnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDcorHIeg%7C%7C?hl=en","owner_reply":{"text":"Eddie,\nThanks for taking the time to leave a review!","date":"2020-07-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNjejdYNGRBEAE","author":"Louise Clark","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ7cuwRaFB-AFF7CUubQ2yIoUhAeC7cmOTU6cHvHABCPi1HmQ=s120-c-rp-mo-ba12-br100","rating":1,"date":"2020-05-02","text":"BUYER BEWARE!! On 2/25/20 my husband and I drove 135 miles to Deery Brothers in W. Burlington to test drive a previously leased 2016 Highlander.  My husband noticed that the tires were old, all mfd. in diff. years.  He pointed this out to the salesman, Blake. He was very concerned with the drivers side front tire which was visibly older and looked as if the sidewall had been repeatedly scuffed against a curb. After the test drive, Blake showed us the service checklist, showing the service dept. had replaced the two rear tires because of significant inside wear on both. My husband noted to Blake that they had “replaced” the worn tires with used tires. My husband asked if the service dept. would have corrected the  alignment problem that was obviously responsible for the uneven wear of the rear tires. Blake assured us that the service department would have realigned the rear wheels when they replaced the rear tires. He gave us the price quote for our trade. We asked that they make a price adjustment for the used condition of the tires since all 4 would need to be replaced much sooner than normally anticipated. . My husband repeatedly expressed concerns over the age of the tires to Blake and Tim, stating he would need to replace all four tires within a 1-2 year time period, due to their condition. He told them that new tires for that vehicle would most-likely cost us approx. $900.. With only a $400 credit for the tires, we did purchase the vehicle. While waiting, my husband went outside and checked the air pressure in all four tires.  The driver side front tire measured 36 psi at that time. We had trouble with that very tire two days later. The low tire warning alert light came on while we were traveling 70 mph down the interstate. The tire, which had 36 PSI upon purchase, had dropped to 27 PSI, an obvious indication of an air leak. We inflated the tire to 40 PSI in order to get home. The very next morning, prior to the vehicle being driven, my husband checked air,  and again found it had lost 13 lbs. just overnight! He inflated the tire to 37 PSI, and I immediately took it to a tire dealer to address the leak. After inspection, the service mgr. said the tire had previously been punctured thru-and-thru and had been patched (poorly); thus the source of the leak. We took picts. of the puncture from both sides. My husband is a retired state trooper and board certified crash reconstruction expert. He investigated hundreds of serious injury and fatality crashes for reconstruction purposes. Upon discovering the unsafely patched tire, he was FURIOUS that Deery Brothers sold this vehicle in this condition, especially after having expressed those concerns several times to Blake and Used Car Manager Heiniger. Patching a thru-and-thru punctured tire should only be used as a temporary measure until the tire can be immediately replaced with a NEW one. Not knowing the patch/repair condition of the other three USED tires put on the vehicle by Deery Brothers, 4 new tires were purchased 4 days after we bought the vehicle. The new tires were put on at a cost to us of $960.77.  The vehicle was also found to be out of alignment, with several parts (camber kits) needing to be replaced in order to make the vehicle safe by aligning the wheels properly.  This cost us an additional $181.00. So we were given a $400 allowance by Deery Brothers for something that cost us $1,141.77 to properly fix. Deery Brothers let this vehicle leave their dealership with a dangerous tire and wheels that were NOT aligned. Certainly negligent business practice. We emailed Deery Brothers with a detailed account of our experience after the poor tire patch was discovered. The next day we received a call from Used Car Manager Heininger. He was condescending to us on the phone and gave us no “relief”. He left us feeling like we were sh*t out of luck and that we that we were duped. That call was prior to the discovery of the wheel misalignment. It is clear that customer satisfaction is NOT a priority of Deery Brothers, especially for out of town customers. BUYER BEWARE!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNjejdYNGRBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICcz7X4dA%7C%7C?hl=en","owner_reply":{"text":"Louise,\nSorry you did not have an exceptional experience.  It is not uncommon for people to travel a long distance to buy vehicles from us as we are known to have some of the lowest prices on the internet.  We have found customers really enjoy haggle free pricing.  It is extremely uncommon for us to come down on the price of a used vehicle.  We did go ahead and make an agreement with you to discount the vehicle $400 as you stated you were planning on replacing the tires.  We were really surprised that you threatened to post a poor review if we did not pay you more than we agreed when you purchased the vehicle.  It appears you knew the cost you were going go pay to replace all four tires when you made the agreement.   We do hope you are enjoying your Highlander!  Stay safe!","date":"2020-07-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNjbS0zbE5BEAE","author":"Khalen Jones","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXS5PZ5OAYguob3N1FbpeLBVcsB4PixURizwPh8jgiWW3SsF2wp_Q=s120-c-rp-mo-br100","rating":5,"date":"2020-04-13","text":"I was thoroughly impressed with my sales and service experience at Deery Brothers of Dubuque!  David Palton was transparent, patient, and understanding. Not once did I feel pressure nor anxiety which often come with a car buying experience. He was also very personable, which made it a fun experience for me and my family.  David listened to all my questions, and worked for me. I was very satisfied with a fair trade and great price on the newer vehicle.\n\nOnce purchased, I had a minor service issue that arose, and David responded to my phone call instantly; and not only that, got me in and taken care of right away! They took care of the service cost and were kind about it.\n\nDavid and Dan took excellent care of us and made it the best experience possible. I would recommend this dealership to anyone, any day!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNjbS0zbE5BEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICcm-3lNA%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review!  Glad you had a terrific experience!","date":"2020-04-14"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNjcTlYYU9nEAE","author":"Stan Janson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI9DiYC9kM9KkIBLVcjqgrULtiKOwcAj3Im4U5T2URvbqBmXw=s120-c-rp-mo-br100","rating":5,"date":"2020-04-10","text":"Oil change and tire rotation.  Courteous employees and the clean my truck inside and out at no charge.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNjcTlYYU9nEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICcq9XaOg%7C%7C?hl=en","owner_reply":{"text":"Stan\nThanks for the great review!","date":"2020-07-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNjdzlYeWZnEAE","author":"chris cox","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIB8RyvAjJJKQVSW7UNJup4egTGLJeq6paAGuyHCzW-Or9yZw=s120-c-rp-mo-ba12-br100","rating":1,"date":"2020-03-28","text":"Horrible experience with the financing,  they failed to respond to calls and emails in a timely manner and lisd to me. I believe I was the victim of Bait and Switch and will be forwarding my documentation to the Iowa Attorney Generals office. BUYER BEWARE !","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNjdzlYeWZnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICcw9Xyfg%7C%7C?hl=en","owner_reply":{"text":"Chris,\nDid you purchase a vehicle from Deery Brothers of West Burlington on Gear Ave?  We are not able to locate what you purchased from us?  Please call our general manger, Terry Mertens, so he can investigate for you.","date":"2020-07-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNjNFlXUEx3EAE","author":"Ro James","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV484NPuqiwTIO6ylXtFp_urENjffRq3F9GKxIrggUObvXFUwqX=s120-c-rp-mo-br100","rating":5,"date":"2020-03-13","text":"We were very pleased with our recent experience purchasing our new vehicle.  We met with Wendy Miller who are very knowledgeable and took a lot of time explaining all the features of our new car. I would highly recommend Deery Brothers","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNjNFlXUEx3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICc4YWPLw%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review!","date":"2020-07-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURzb3ZXNjlnRRAB","author":"Dottie Halverson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXg0Qp-iH8UzkU9IQ2cV9nEYVJnx_tnTebPQA1gp30V1VcMYEvZ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2020-02-28","text":"Oil change and tire rotation fast with free car wash and interior vacuuming, all done cheerfully! Plus free coffees and hot chocolate, oranges and popcorn-donuts earlier. Great!!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURzb3ZXNjlnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDsovW69gE%7C%7C?hl=en","owner_reply":{"text":"Dottie\nThank for your business and thanks for taking the time to leave a review!","date":"2020-07-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURzdkpma3h3RRAB","author":"T D","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJsriSdZiRRxMjprs_9_F6VraKkFsVsqoJGVrK5D2uKmLLZ3A=s120-c-rp-mo-ba12-br100","rating":5,"date":"2020-02-27","text":"Shout out to Wendy at Deery brothers in new Burlington. As well as Tim and the rest of the staff who helped us. Very professional . I’m from Dayton Ohio and was searching for a certain vehicle. And you all had what I needed. My experience there made me comfortable and happy with my purchase. No matter where you live Deery brothers has a lot to give. One more thing, Toyota makes one tough vehicle. My purchase was a used Toyota. They offer many other brands.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURzdkpma3h3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDsvJfkxwE%7C%7C?hl=en","owner_reply":{"text":"Todd,\nWe agree Wendy and Tim both do a great job!  Thanks for your business!","date":"2020-07-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURzNUpmM05BEAE","author":"Mitch Bishop","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJrnmJo6ofioxsY6wbtktzh_syb4m7BEuoFQ6xCGef9sIws8A=s120-c-rp-mo-br100","rating":5,"date":"2020-02-24","text":"It was a great experience being my first time to this Nissan service center.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURzNUpmM05BEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDs5Jf3NA%7C%7C?hl=en","owner_reply":{"text":"Mitch,\nThanks for taking the time to leave a review.  We look forward to helping in the future!","date":"2020-07-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNzNzlEZFN3EAE","author":"Jewel Schultz","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUcctmvdamtMi77v52-Uxoew_oCeBUt1A2cjJ8wq6qqKd80sb7U=s120-c-rp-mo-ba12-br100","rating":1,"date":"2020-02-18","text":"Only because I cannot give them a zero.  If you give a bad review for them, be prepared for them to call you at home to ask you to change your review, even after you explain the problem.  I gave the review that I felt reflected my experience with them.  Afterwards,  I felt pressured to change my review and now my opinion is even lower of them.  You might have a good experience though.  If you see a car you like there, it may well be worth it.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNzNzlEZFN3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICs79DdSw%7C%7C?hl=en","owner_reply":{"text":"Jewel,\nThanks for taking the time to leave another review.  I recall speaking with you after you left a review quite some time ago.  I always like to reach out to folks that have a bad experience with us especially if they do not leave details of what their personal experience with our staff was like.  If I recall correctly you mentioned you left your original review regarding a visit someone other than yourself had with one of our team members and you did not actually visit our store yourself.  The ability for our customers to get a good reflection of how myself and our 80 team members conduct business is very important to us and our families as a poor review can influence whether or not a potential customer will make the decision to come visit us.  My reputation and that of our team therefore is paramount.   Sorry you felt I put pressure on you to change your review.  I do recall you volunteered to remove your last review when we visited on the phone, I did not realize you did so because you felt I pressured you to do so.  I would never and have never asked a customer to change or alter their reviews as I feel that is in poor taste.  The entire Deery Team does hope you change your mind and decide to conduct business with us in the future so you can decide for yourself if we deserve a one-star rating.  Please feel free to reach out to me personally if there is anything of which I can be of service.\nRespectfully,\nTerry Mertens\nGeneral Manager","date":"2020-02-18"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNzcmVlbkpREAE","author":"Aden Rehms","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX5slGbMrF_fZr-HV8vtdNizY9sOReingIRhCVZLaLHXKmZf153=s120-c-rp-mo-br100","rating":5,"date":"2020-02-10","text":"A big shout out to Wendy for managing my long distance purchase of a super low mileage cream puff of a car.  I really appreciated her patience (and that of the dealership) as I worked to secure shipping arrangements.   The vehicle is everything she represented it to be, and now I'm the proud owner of what has to be one of the lowest mileage examples in the country.  Thanks Wendy!  This is the second low mileage vehicle I have purchased from the Deery dealerships, and both experiences have been very satisfying.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNzcmVlbkpREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICsreenJQ%7C%7C?hl=en","owner_reply":{"text":"Aden,\nThanks for your business and great review!  We agree Wendy does a great job!  Enjoy your RAV4!","date":"2020-02-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNzdWVDbGhnRRAB","author":"Jesse Stephens","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKKJMGGmAIxdPTAgG-cxVlFW2Bu1zg528l933zJhI8zB_-FBg=s120-c-rp-mo-br100","rating":1,"date":"2020-02-07","text":"worst experience ever the salesman wanted nothing to do with me wouldnt run numbers. would barely even talk to me I had to ask him multiple times to run numbers he wouldnt just said we cant make a deal anyways. salesman named blake","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNzdWVDbGhnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICsueClhgE%7C%7C?hl=en","owner_reply":{"text":"Jesse,\nSorry you had a less than perfect visit.  After visiting with Blake we agree we should have run the numbers for you regardless of whether it was out of the budget range you stated you wanted to be.  Blake was trying to respect your budget and time, however, it should still be your choice if you want to spend more than you initially shared with us.  Good luck in your car shopping.","date":"2020-02-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNzeXRYc3pBRRAB","author":"Tamara Nunez","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKMurUXLimiLIYFGYecmLVPWB9aXmuAY4scTOwCLW_KlPOC_w=s120-c-rp-mo-ba12-br100","rating":5,"date":"2020-01-28","text":"Blake was especially helpful and spent several weeks answering my questions and helping me make a decision.  Steve was great helping us close the deal.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNzeXRYc3pBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICsytXszAE%7C%7C?hl=en","owner_reply":{"text":"Tamara,\nThanks for the kind review of your experience!  We have passed your compliments to Blake and Steve!","date":"2020-01-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNzc3JXQVVnEAE","author":"Todd T","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVsgIroKFpzvNHqD899Qtwr64ABkHKzmFfuM7FhzaNyZBAAMmUB=s120-c-rp-mo-br100","rating":5,"date":"2020-01-27","text":"I am writing this review regarding Deery Brother and my sales consultant Blake Dichraff.  I purchased a used Dodge Durango and everyone from my Internet consultant (Kristina) to Blake was wonderful to work with.  I drove over 5 hours to this dealership because they had the exact vehicle I wanted in terms of color and options.  The process to get the vehicle purchased and my vehicle traded in was very easy.  When I arrived I was offered something to drink and whole process from test drive to leaving the dealership was only 30 minutes.  I would gladly purchase another vehicle from them and highly recommend this dealership","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNzc3JXQVVnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICssrWAUg%7C%7C?hl=en","owner_reply":{"text":"Todd,\nThanks for taking the time to leave a review of your experience!  We have passed on your kind words to both Kristina and Blake!  Enjoy your Durango and thanks again for your business!","date":"2020-01-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURNMmVLMUFREAE","author":"Charlene Greuel","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVWUPBu7g62QTLmqzn0VdBeFC0g_HcNmAkh7vo7nRjdYkHHbFMA=s120-c-rp-mo-br100","rating":5,"date":"2020-01-04","text":"My husband and I was looking to trade for a Jeep Grand Cherokee - at Deery Brothers on Gear  Ave in Burlington we was greeted by Wendy Miller. Wendy was very professional, persistent and worked with us for a couple weeks. She work with her staff on our wants. She assisted us when we made the decision to purchase a 2019 Jeep Grand Cherokee by having all paperwork, pre approved loan papers before we got there. It was easy to go in and everything was in order- easy purchase. Thank you Wendy for your excellent salesmanship and organization skills. We appreciate you.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURNMmVLMUFREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDM2eK1AQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review and your business!  Wendy does a great job for the team and we will pass on your kind words!","date":"2020-01-04"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNNdl9yYmtnRRAB","author":"Colin Bailey","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW0QcUOZiX_1HbSRw55gwa2QOPhsVRbGVM2e9QMVcNzOciTalQUjA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-12-11","text":"What an amazing place to come to!!! Excellent service straight forward.  I recieved a call from Kris to come in for an appointment. I was able to sit down with Joel Salvador who had a great personality and was able to find what I was looking for. I was able to sit down and with a finance manager Mark who explained how the process will go. Unfortunately I got cold feet.. I highly recommend Deery Brothers for your next car purchase!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNNdl9yYmtnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICMv_rbkgE%7C%7C?hl=en","owner_reply":{"text":"Thanks Colin!","date":"2020-02-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNNemNmQ0d3EAE","author":"Nicole Dudycha","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVaSwbVL2vLfYblPbf3hM4xFfgsFb3h0t5Lq_SX5i7DC-d91NE=s120-c-rp-mo-br100","rating":5,"date":"2019-11-30","text":"Always friendly, prompt, and get the job done right!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNNemNmQ0d3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICMzcfCGw%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review!","date":"2019-12-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNNeWZ6aWlRRRAB","author":"Karen Parkins","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLzIGmXATrMumPe51x94uKpuci0gqBVQHJvGEvO9HA3vG3k0w=s120-c-rp-mo-br100","rating":5,"date":"2019-11-24","text":"My salesman was Art Kantz. He was awesome, well above a 10. He went out of his way to help me get the car I wanted. Highly recommend him to anyone looking for a fair deal.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNNeWZ6aWlRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICMyfziiQE%7C%7C?hl=en","owner_reply":{"text":"Karen,\nThanks for the great review!  We are glad Art did a great job for you!  Thanks for your business!","date":"2019-12-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQwbFkyTmN3EAE","author":"Melissa Keeley","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUJlUn_nWbgvTQBUTmSgmE0INHe6SdnQYq6ghn0CmxexPA4zDI=s120-c-rp-mo-br100","rating":5,"date":"2019-11-13","text":"I had locked my keys in the car and they made me a key I was in and out in less than 30 minutes thank you Deery brothers parts department","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQwbFkyTmN3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID0lY2Ncw%7C%7C?hl=en","owner_reply":{"text":"Melissa,\nGlad we go you back up and running quickly!  Thanks for taking the time to share you experience with others!","date":"2019-11-18"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQweWFxaGx3RRAB","author":"Assguardian Stockholder","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXusLN5tQrExFrkfGAt7k6AhcM11WE0_JNmBRAR8eSpO0QqeulN=s120-c-rp-mo-br100","rating":5,"date":"2019-11-10","text":"Had a heck of a long morning changing break pads that were far past needing to be swapped when i stripped all 4 lug nuts on my tire to start the whole process. After a ton of cussing and spending money on tools I'll probably only use a couple times i finally went to the deery service center where Ron Bennett the service manager gave me a helping hand. Goes to show that not all service centers are out to get every last cent and you shouldn't be afraid to ask for help from a professional, even if you want to do it yourself. You might be surprised. Thank you Ron for your help today","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQweWFxaGx3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID0yaqhlwE%7C%7C?hl=en","owner_reply":{"text":"Jake,\nThanks for taking the time to share your experience with others.  Glad you are back up and running!","date":"2019-11-18"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQwdnFhQlZBEAE","author":"Jon Billups","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX8nRCe2IQezZFtvqPkDRFQKR4-ZwBtaALKYJOHTG5bJCkYHMWE=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-11-06","text":"Was thrilled with our experience here at Deery Brothers in West Burlington.  Our salesman Craig Beck took him time to show us all the models we were interested in. He also covered the differences between  cars. Was patient and answered all our questions. Once we decided which vehicle we wanted the whole process went amazingly quick. We didn't have to talk to 15 people!! Lol.. cannot say enough good things about our experience  here","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQwdnFhQlZBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID0vqaBVA%7C%7C?hl=en","owner_reply":{"text":"Jon,\nThanks for your business!  We appreciate you taking the time to share your experience!  Enjoy your new ride!","date":"2019-11-18"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQwMnQ3Y3R3RRAB","author":"Gina Castillo","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUtAkOaU8FT-hks0DGho4dfIYvQM1b7loGX9KnIw1-nbR7KMJkjNg=s120-c-rp-mo-ba12-br100","rating":1,"date":"2019-11-01","text":"Don't buy a used car here.  They use the warranty and inspection to make it appear as if they are doing you a good service.  I bought my car here... they just don't add to the inspection anything that's wrong that they don't want to take care of.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQwMnQ3Y3R3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID02t7ctwE%7C%7C?hl=en","owner_reply":{"text":"Gina sorry to hear you are experiencing issues with your Highlander.  Although our technicians do their very best to find any issues a vehicle has during their inspections.  It is not always possible to catch everything as some issues may not show up or even exist at the time of the inspection.  This is especially true on a 14 year old vehicle with over 166,000 miles on it like the one you purchased.  In order for us to offer budget friendly cars such as the one you purchase we offer them \"As-Is\" We do encourage customers to have their own mechanic inspect a vehicle before making a purchase if they do not feel comfortable with our inspection or with the idea of purchasing a vehicle that would not qualify for any type of extended service agreement.  We certainly hope you do not experience any more issues with your Highlander in the future.","date":"2019-11-01"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQwMk9pdm53RRAB","author":"Malissa Smith","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIKhup-PKeqzsZz2dlC7XM8nFnJb7VIagK3AXV1S2u8FrBCBQ=s120-c-rp-mo-br100","rating":1,"date":"2019-10-21","text":"I never feel like I'm a valued customer when I go there. It always seems like everything is rushed or I'm being pushed to the side. I was explained one thing when I purchased my vehicle but when I come time to service it there's another story. No matter how early I come in for service there's always a excuse on why they can't get me in. They always tell me that I have to make a appointment or come back at a later time. I just stop wasting my time. Today I called in to find  out that I had a maintenance warranty and all the time they have been charging me when I was going there. I wouldn't recommend them to Anyone.👎","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQwMk9pdm53RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID02OivnwE%7C%7C?hl=en","owner_reply":{"text":"Malissa,\nSorry you have not had a great experience with us.  Although a reservation is not required to have service work performed we recommend setting a reservation as this ensures we are able to service your vehicle in a timely manner.  Sorry we did not keep you notified that you had a car care plan.  We are happy to reimburse you for any services you had performed that are covered under your maintenance plan.  Just reach out to Terry Mertens, our general manager.  Have a great day!","date":"2020-02-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQweUl2V0xnEAE","author":"jim hill","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJXYj5iVUWZoz4rZ50jaeFVQbFvv7O8XORLATeHVNtio10yeQ=s120-c-rp-mo-ba12-br100","rating":2,"date":"2019-10-20","text":"Typical car dealership trying to sell you anything, no matter what shape it is in for more than it's worth","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQweUl2V0xnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID0yIvWLg%7C%7C?hl=en","owner_reply":{"text":"Jim,\nWe try our best to watch the market on vehicle pricing.  In fact you will find most of our pre-owned vehicle prices fall below the market.  Check out CarGurus.com and see how our pricing rates compared to others.","date":"2019-11-18"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUMwX3FIRHV3RRAB","author":"Michael Waack","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI_cfL1l8ttELrygTI1S427askt2PoOmR9ZG-i-axoBIYFo-po=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-09-28","text":"Gotten over 6 vehicles and all were great.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMwX3FIRHV3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIC0_qHDuwE%7C%7C?hl=en","owner_reply":{"text":"Michael,\nThanks for a great review!  More importantly thanks for being such a loyal customer!","date":"2019-10-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURVN2RtbS1BRRAB","author":"missy wiggins","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXAoCgDOiYrp_tX4c8JY6cZBalKZeGKDidrEqtB-y7E0QVSLatVkg=s120-c-rp-mo-br100","rating":1,"date":"2019-09-01","text":"I had a really good experience at deery brothers especially with my sales brianne Sartaines. I recommend her to anyone","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURVN2RtbS1BRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDU7dmm-AE%7C%7C?hl=en","owner_reply":{"text":"Missy, Glad you had a great experience!  Perhaps you intended to post a five star rating and not a one star rating?  We would appreciate an edit!","date":"2019-10-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURVN2VPMUNnEAE","author":"Brian Struck","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLyk2xeagvUfgEoepjhKHVVUHAwGXwfGlY7qnJuzXQAmpYOnQ=s120-c-rp-mo-br100","rating":5,"date":"2019-09-01","text":"Awesome 👍 our sales person Bri was great!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURVN2VPMUNnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDU7eO1Cg%7C%7C?hl=en","owner_reply":{"text":"Thanks for taking the time to post a review!  Glad you had a great experience!","date":"2019-10-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURVdmFhZnVnRRAB","author":"Amber Shafer","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXfnS5y5l5Qu0VzdJ6X4_NfbqK6miINWWJSBlJ41gIpUAk5OBw7=s120-c-rp-mo-br100","rating":5,"date":"2019-09-01","text":"Bri is amazing just ask for her!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURVdmFhZnVnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDUvaafugE%7C%7C?hl=en","owner_reply":{"text":"We agree Brianne does a great job!  Thanks for the great review!","date":"2019-10-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURVcmEyR01REAE","author":"Celsey Conger","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXyMamKnk4jT-oZ-MjQaG-0J3ZTClgE8E1D4oO-jbBuQww1Hz-O=s120-c-rp-mo-br100","rating":5,"date":"2019-08-31","text":"Just purchased my Equinox and Steve Doneld made the experience excellent!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURVcmEyR01REAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDUra2GMQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for your business and great review!  Enjoy your Equinox!","date":"2019-08-31"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURVcWRtUzRBRRAB","author":"Melissa Hobbs","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocInuPTyFETtfHDg-73JsN32WsaU6E-0CG3bUzs_1gF9gUfG4g=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-08-27","text":"Steve Donald did an excellent job of listening and offering available options.  We purchased a 2019 Rav4 XLE Premium and will be repeat customers.  Thanks much Steve!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURVcWRtUzRBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDUqdmS4AE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great rating!","date":"2019-10-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURVLU1PcTV3RRAB","author":"James Johnson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXfctrPIP2aEgEpyYbb3pKEAm0oBNiGouKv0EsE-swDGl2QRQ8=s120-c-rp-mo-br100","rating":5,"date":"2019-08-14","text":"Good selection of cars, Joel Salvador is always helpful in finding the right car to fit your needs! I hate talking to car dealers who pretend to know cars, but this guy knows what he's talking about. 😁👍 I do wish they'd keep a GT-R around to gawk at, though.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURVLU1PcTV3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDU-MOq5wE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review!","date":"2019-08-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURVa0puUzJnRRAB","author":"Forrest Abernathy","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWEp1QXdfIwt0Vl82wV554IjxBOOBJ7MJskBRLqpAWZWHE0fd-A0g=s120-c-rp-mo-br100","rating":5,"date":"2019-08-11","text":"Thomas Wentworth is an outstanding guy, know personally. If I get up that way to buy a car, I'll deal with Thomad only","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURVa0puUzJnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDUkJnS2gE%7C%7C?hl=en","owner_reply":{"text":"Great to hear, Forrest!  Thanks for the awesome review!","date":"2019-08-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURVb0wyVWpBRRAB","author":"Greg Garrett","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKFivD9e_FzvVhIg0mo08ojGShb_46PvRMRlhMN2RczOnjZww=s120-c-rp-mo-br100","rating":5,"date":"2019-08-11","text":"Thomas Wentworth will get you in the right vehicle for all your needs.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURVb0wyVWpBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDUoL2UjAE%7C%7C?hl=en","owner_reply":{"text":"Greg,\nThanks for taking the time to leave a great review!","date":"2019-08-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNVXzg3S1R3EAE","author":"Shawna Stone","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocITxKOmTEo6UcOAPA2HgGTGl7a0tduh33TPzstJy2hBYi2w3g=s120-c-rp-mo-br100","rating":5,"date":"2019-08-10","text":"I would highly recommend Deery Brothers! An excellent selection of quality vehicles to choose from and be sure to ask for Thomas Wentworth! He works hard to find just the right fit for his customers. His knowledge and expertise in the business will get you into the right vehicle for the right price!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNVXzg3S1R3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICU_87KTw%7C%7C?hl=en","owner_reply":{"text":"Shawna,\nThanks for the great review!","date":"2019-08-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURVZ056ZUNnEAE","author":"Matthew Earhart","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLfia0dJAMdqu_YFCgjrrshOH-3tCHfTJBY5YYjZ_iMyqB0oA=s120-c-rp-mo-br100","rating":5,"date":"2019-08-10","text":"Wendy was amazing! I didn’t think any car would be within my price range and she got me in a 2017 that’s lower than my price range!\n#savings #wendyforthewin","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURVZ056ZUNnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDUgNzeCg%7C%7C?hl=en","owner_reply":{"text":"Matthew,\nWe are glad to hear Wendy went above and beyond your expectations!","date":"2019-08-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURVd091RTdBRRAB","author":"Kara Wickert","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVXoSfiAeVsDP50ufWuMTagWYZqbMOOLwcxtE6psxE7hawnENGH=s120-c-rp-mo-br100","rating":5,"date":"2019-08-10","text":"If you are looking to purchase a vehicle, Thomas Wentworth is your guy!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURVd091RTdBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDUwOuE7AE%7C%7C?hl=en","owner_reply":{"text":"Kara,\nThanks a bunch for the great review!","date":"2019-08-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNVejdYUnZRRRAB","author":"Amy Jo frederick","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKDggL0mQkOhZI-XXrklTUgpYU_m6k6eZQnryTDP4HdIlTYSw=s120-c-rp-mo-br100","rating":5,"date":"2019-08-09","text":"Thomas Wentworth won't steer you wrong! Good man, will meet your needs!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNVejdYUnZRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICUz7XRvQE%7C%7C?hl=en","owner_reply":{"text":"Amy,\nThomas does do a good job!  Thanks for letting other know!","date":"2019-08-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNVeDRHNjRRRRAB","author":"sherry Meeks","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJbv1j-_OqXzbXlaM4KcHY9B7sgWuhg-HKP4OvB6lsEa-z9Sg=s120-c-rp-mo-br100","rating":5,"date":"2019-08-07","text":"Great place to go car shopping! Be sure to ask for Thomas Wentworth...nicest, kindest, down to earth salesman I know!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNVeDRHNjRRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICUx4G64QE%7C%7C?hl=en","owner_reply":{"text":"Sherry,\nThanks for the great review!","date":"2019-08-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNVLTdQdWZnEAE","author":"Dana Hendrickson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJs2A4q6XnoncK7LI19COyWfsF9Ws4h0eMfNsUrLlid4F5Qwg=s120-c-rp-mo-br100","rating":5,"date":"2019-08-06","text":"Stopped in Deery Brothers actually by accident and met Steve Donald. So glad we did! Looking for an extra car, he made the experience effortlessly. He was very friendly and attentive to what we were looking for. We never felt pressured. I highly recommend talking to Steve Donald with any and all car questions. We will definitely go back to Deery Brothers in the future.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNVLTdQdWZnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICU-7Pufg%7C%7C?hl=en","owner_reply":{"text":"Dana,\nThanks for taking the time to share your experience!  Steve does a great job for our customers.  We appreciate your business!","date":"2019-08-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNVMjgtM0x3EAE","author":"Carl Wentworth","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWRcuP0oT5X4ifyRz6Mfxf81xpOf9j-506bAmS0GrhYkOLCCV66_w=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-08-06","text":"Great place to get a quality car, Thomas Wentworth is one hell of a guy and salesman. Not only give me the best deal on a car. He also gave me one of the greatest experiences I've had on a lot. His mannerisms and his customer etiquette along side his sense of humor and ruggedly good looks. He actually knows what kind of person you are before you leave the lot. He has a way to make you feel like a family member.  Deery brothers is #1 in my book and Thomas Wentworth is salesman of the year, every year. Thank you Deery Brothers, and thank you Thomas Wentworth I will be a returning customer!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNVMjgtM0x3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICU28-3Lw%7C%7C?hl=en","owner_reply":{"text":"Carl,\nThanks for the great review!","date":"2019-08-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNVaDVXREJ3EAE","author":"Gregg Phillips","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKL7sO3OyaWx3imOqDmbmIa-wYSanvEI43RJmRZFiuSii7tcg=s120-c-rp-mo-br100","rating":5,"date":"2019-08-06","text":"Very pleased with Deery Brothers Art Krantz Was the sales Consultant I worked with  We had a couple of hiccups that he stayed on top of And made sure I was happy when I left,,Also very pleased with the service department,,,Ill be doing business with them again","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNVaDVXREJ3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICUh5WDBw%7C%7C?hl=en","owner_reply":{"text":"Gregg,\nThanks for the great review!  We appreciate your business!","date":"2019-08-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNVdTRTdXpRRRAB","author":"Daniel Spurgeon","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUCi2Chrd4KeGm0zGbSY-gi8lo2awnG3kRynbyBI6oXH2uqdfaT=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-08-06","text":"A gentleman by the name of Thomas Wentworth helped me select a vehicle that was perfect for my needs and still fit within my budget.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNVdTRTdXpRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICUu4SuzQE%7C%7C?hl=en","owner_reply":{"text":"Daniel,\nThanks for the great review!","date":"2019-08-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNVLTQzSThRRRAB","author":"Tamara Ramsey","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUw_-LTYsj6-mO2vtWyQrdlVJtRHzJOACFGEGTRafAYrkqwgrM=s120-c-rp-mo-br100","rating":5,"date":"2019-08-06","text":"If Thomas Wentworth is your salesman, then you will have a great experience!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNVLTQzSThRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICU-43I8QE%7C%7C?hl=en","owner_reply":{"text":"Thanks for taking the time to leave a review, Tamara!","date":"2019-08-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNVMjZfVE9nEAE","author":"Jamie Gonzalez","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWCaUv-rgX1gRGnYTjEyYtUP5XkHra10TDyJttAWSydkTSBE6ZZ=s120-c-rp-mo-br100","rating":5,"date":"2019-08-06","text":"Great place to buy a vehicle! Thomas Wentworth is such a nice guy!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNVMjZfVE9nEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICU26_TOg%7C%7C?hl=en","owner_reply":{"text":"Jamie,\nThanks for the great review!","date":"2019-08-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNVLTZxQ2dBRRAB","author":"Michael Moore","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKRxyMDBmuzXlDcv8ZtFXGam7P-qLl9T7TqwigeU4r66H-r0w=s120-c-rp-mo-br100","rating":5,"date":"2019-08-06","text":"Salesman Thomas Wentworth will go the extra mile to make sure you find the vehicle that works for you and your family.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNVLTZxQ2dBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICU-6qCgAE%7C%7C?hl=en","owner_reply":{"text":"Michael,\nThanks for taking the time to share your experience!","date":"2019-08-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNVeDhDRDJnRRAB","author":"Jimmye Kraus","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXLeaoy3226S7u4OHymSkxNApZV0m8i3cPKAz-vesSmVP32qzBXgA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-08-06","text":"A lot of nice selections at great prices. Be sure to ask for Thomas when stopping by.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNVeDhDRDJnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICUx8CD2gE%7C%7C?hl=en","owner_reply":{"text":"Jimmye,\nThanks for the great review!","date":"2019-08-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNVMjdfQ1d3EAE","author":"Monica Gugeler","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX1OFFz3DJi82gTQ9COH0RsiaBMAo_drd7iW98p2m9ZJVD-1YPF=s120-c-rp-mo-br100","rating":5,"date":"2019-08-06","text":"Thomas Wentworth is one of the most understanding salesmen. Thank you Thomas 😊","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNVMjdfQ1d3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICU27_CWw%7C%7C?hl=en","owner_reply":{"text":"Monica,\nThanks for the great review!","date":"2019-08-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNVdTdDY0FREAE","author":"Elisabeth Blake","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLctaiMe1TNYgVoUEWYQsp1EbzOQyrFW2Ko0imWnq6xSCWtBw=s120-c-rp-mo-br100","rating":5,"date":"2019-08-06","text":"Great place to buy a vehicle.Thomas Wentworth is a great guy!!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNVdTdDY0FREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICUu7CcAQ%7C%7C?hl=en","owner_reply":{"text":"Elisabeth,\nThanks for the great review!","date":"2019-08-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNVMjZfNHZRRRAB","author":"Sarah Krouse","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUQT4EkPcq94xAZD5yuOyz1PBKXNpQRKJ2BYtA8d98BQ2XddEN4=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-08-06","text":"Salesmen are very nice especially Thomas Wentworth","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNVMjZfNHZRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICU26_4vQE%7C%7C?hl=en","owner_reply":{"text":"Sarah,\nThanks for the great review!","date":"2019-08-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNVdV9pNDlnRRAB","author":"Tanner Waterhouse","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWiflvWpnSqbhs6HyvB016VxIZnN9c1eSaln7ozlglIFOveAcDi=s120-c-rp-mo-br100","rating":5,"date":"2019-08-06","text":"Bri has the best service. All around","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNVdV9pNDlnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICUu_i49gE%7C%7C?hl=en","owner_reply":{"text":"Tanner,\nThanks for the great review!","date":"2019-08-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNVMjlIYlFREAE","author":"Jill Day","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKhqsWkfALdjs2-K6MSiznsY3gHxDgrMf8WtDFoXH559p7SRw=s120-c-rp-mo-br100","rating":5,"date":"2019-08-05","text":"Just bought a 2018 GMC Terrain and we love it! Thank u Art Krantz for helping r family! Shoutout to Joel Salvador for all of his assistance as well!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNVMjlIYlFREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICU29HbQQ%7C%7C?hl=en","owner_reply":{"text":"Jill,\nThanks for the great review!","date":"2019-08-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNVcy1EZTBRRRAB","author":"Hannah Williams","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVkImo51zgV7Me1hSHjgHYAK5sZD1HDig8gdQ-Fb6VUTSKfG7I=s120-c-rp-mo-br100","rating":5,"date":"2019-08-04","text":"A great place to buy a car! If you are in the process of looking for one right now, be sure to request Joel Salvador as your salesman. He will take good care of you and help you to find the car of your dreams. Highly recommend!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNVcy1EZTBRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICUs-De0QE%7C%7C?hl=en","owner_reply":{"text":"Hannah,\nThanks for the great review!","date":"2019-08-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNVd183R0l3EAE","author":"Anna McCane","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVJJ9yGaMb4b17pGNFwInv7BXw43V9p3bFV7jfL4akjZMRmo9gm=s120-c-rp-mo-br100","rating":5,"date":"2019-08-03","text":"Deery brothers has a fantastic atmosphere and great customer service. Joel Salvador helped me find a vehicle within my budget. His product knowledge was especially helpful because I was a first time buyer. I would recomend Joel from Deery Brothers to anyone! Overall it was a fantastic experince!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNVd183R0l3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICUw_7GIw%7C%7C?hl=en","owner_reply":{"text":"Anna,\nThanks for the great review!","date":"2019-08-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNVdzZtM2d3RRAB","author":"Skirik Tyler","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJgqXDCLoabeLBrhzqgeQp_NxJk_pgmpf6SfjMcEGkHWf-Krw=s120-c-rp-mo-br100","rating":5,"date":"2019-08-03","text":"Brianne Sartain was amazing. She was very helpful and knowledgeable. She had an answer for all my questions and made the car buying process seem easier than ever. I will definitely be purchasing my vehicle from her.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNVdzZtM2d3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICUw6m3gwE%7C%7C?hl=en","owner_reply":{"text":"Skirik,\nThanks for the great review!","date":"2019-08-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNVdzk3VDlnRRAB","author":"That Bald, Bearded Bastard","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU6Sn-ixCrOdoeX-dJz3gvgZiolZTXTgpa0OTdjhUJuh78KIgwU=s120-c-rp-mo-br100","rating":5,"date":"2019-08-03","text":"Excellent customer service all around and friendly faces. Had a salesman by the name of Joel Salvador whom was extremely helpful and an absolute joy to work with. Would highly recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNVdzk3VDlnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICUw97T9gE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great rating!","date":"2019-10-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNVdzY3eTRnRRAB","author":"Cordell Oleson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIOf4XuJzyG8pRi6mjrAmE1wDgfToEjtmQXUg4XveqoCcd8hA=s120-c-rp-mo-br100","rating":5,"date":"2019-08-03","text":"Had a fantastic experience with Deery. My sales person, Joel Salvador, was incredibly knowledgeable and genuinely wanted to help me find the right vehicle. I would recommend Joel and Deery to anyone!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNVdzY3eTRnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICUw67y4gE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great rating!  We agree Joel does a great job!","date":"2019-10-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNVdzY2bTZBRRAB","author":"Kaitlyn Henessee","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLXylDKFpTduHKGXGQHwzNXVotul6LLZ4VskxVywIv62BXFpA=s120-c-rp-mo-br100","rating":5,"date":"2019-08-03","text":"Such a nice experience with very knowledgeable staff! My salesman Joel Salvador took my car needs into consideration and found the right car for me! I love it!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNVdzY2bTZBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICUw66m6AE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great rating!","date":"2019-10-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNVdzY3a0tREAE","author":"annaka veldboom","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIqy2ygaSxXg5CBNBMc5pgrZi-hbkQZWol3Axjwhedi2RHNeQ=s120-c-rp-mo-br100","rating":5,"date":"2019-08-03","text":"Bri sartain was amazing definitely amazing would recommend her for other people to go through","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNVdzY3a0tREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICUw67kKQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great rating!","date":"2019-10-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNVX2ZmTVVREAE","author":"Heather Rich","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVIeq3ryZ9dphMZfeyOevOY2mATeECoyITR7FTP71vy1dc_J_hi=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-08-02","text":"Brianne Saratov is awesome she is a straight shooter I definitely recommend buying a car from her","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNVX2ZmTVVREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICU_ffMUQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great rating!","date":"2019-10-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNVM1lmVGJnEAE","author":"Patrick Zielinski","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWqMMcgeUCNjUfBIbp_ccla_EZ_1t1_Wb4TfoGtsKrPWlJ4tEg=s120-c-rp-mo-br100","rating":5,"date":"2019-08-02","text":"Really enjoyed coming in. Bri sartain was excellent help","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNVM1lmVGJnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICU3YfTbg%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great rating!","date":"2019-10-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNVM2F2WDdnRRAB","author":"Jordan Francy","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW_Ie4YMg9yn8TzqA5RNUwGdUKrcV2zjcl-uhoowWIo7r5O22I=s120-c-rp-mo-br100","rating":5,"date":"2019-08-02","text":"Brianne Sartain was excellent help looking for a vehicle","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNVM2F2WDdnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICU3avX7gE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great rating!","date":"2019-10-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNVN1p1ZGt3RRAB","author":"Caitlin Balderas","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXxN3Hk7GG5j2fk89yQaQKDRU1VpauLOfK_LO35JHv2QuO0RlnKog=s120-c-rp-mo-br100","rating":5,"date":"2019-08-01","text":"We bought not one but TWO different trucks from Joel Salvador! He was so great the first time, we had to go back again. He was super thorough and found us just what we were looking for. His knowledge was expansive and his patience with our picky list was impressive. His customer service skills are top notch.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNVN1p1ZGt3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICU7ZudkwE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great rating!","date":"2019-10-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNVMWRTVWt3RRAB","author":"Mallory Jennings","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJDK5EY05Qwrz2h6aoTYVfmFPiuihOYPFYX2wEyhGXKjs9CgA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-08-01","text":"Joel Salvador sold me my Jeep Commander and he was so fun to work with! He really took time to find a vehicle that fit my list of wants and needs. He was professional and trustworthy but also made the whole deal the best car shopping experience I have ever had. He has even checked in with me a few times since I purchased to be sure I am still happy with my choice and to remind me to get it serviced at Deery Brothers.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNVMWRTVWt3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICU1dSUkwE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great rating!","date":"2019-10-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNVbmNxTWJBEAE","author":"Kristina Robinson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW6q-MMdxNuRYDaY8oWT7rxyOBMFhG2apY_F4wVT7zIeMSjTO0-tg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-08-01","text":"Deery Brothers has great service! Everyone was is so helpful and friendly. Had an accommodating waiting area with beverages and pastries! And super clean bathrooms. Overall great experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNVbmNxTWJBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICUncqMbA%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great rating!","date":"2019-10-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNVN2F2dzhnRRAB","author":"Katy West","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLrBtZYoUPEQuV9LhS418808vUaTtHnSPjJLZqemgwyZWbKxQ=s120-c-rp-mo-br100","rating":5,"date":"2019-08-01","text":"Joel Salvador is always a pleasure to work with! Very knowledgeable about the vehicles he sells and definitely has the customer's best interest at heart.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNVN2F2dzhnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICU7avw8gE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great rating!","date":"2019-10-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURrbDktZDBnRRAB","author":"Pamela Friedem","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIgEqLa0nIaOGG77a9esGDqOA4T3PtE_dFsRah6vjHdSySHeg=s120-c-rp-mo-br100","rating":5,"date":"2019-07-10","text":"Just traded at Derry Brothers very happy with the experience !  I highly recommend dealing with Ivan!!  Ivan set everything up with the suv!!  He went above and beyond to make sure I was comfortable with my new vehicle!  Thank you Ivan!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURrbDktZDBnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDkl9-d0gE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great rating!","date":"2019-10-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURreGI2ZVl3EAE","author":"Haley Bencze","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIqlhVUxYc4mEE40chUvO-RBekJsu-lWx5KyheLQLVF27mkiQ=s120-c-rp-mo-br100","rating":5,"date":"2019-07-01","text":"I had such a great experience buying my car at Deery Brothers! The service was wonderful and they made buying my car an easy process.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURreGI2ZVl3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDkxb6eYw%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great rating!","date":"2019-10-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ0dHJMdUhnEAE","author":"Chris Sanderson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLPOCAcRq0112hjzbrsj0HKOInCbmSm6JjgEhnpNfaaa-Q_2w=s120-c-rp-mo-ba12-br100","rating":1,"date":"2019-06-16","text":"This is a horrible place. This place kept my daughter there for over 8 hours waiting for their finance person. They told her she would lose her place if she left. They told her if she could have a cosigner she could get a better interest rate. She called me and I told her I would but couldn't be there until 7:30 that night. They told her no problem, she could get all the paperwork done and I could show up later and sign what I needed to sign. But then they kept her there saying it wouldn't be long. Ended up there for over 8 hours!!!!! I was mad when I found out. How could they treat someone so horribly. I found out as my husband and I were driving up there. We live 45 minutes away. I had called her, she was sick and weak from hunger. Her entire day of plans shot because of Deery Brothers. We made a quick stop at McDonald's for food for her. We get there as she was finally getting in to see the finance person. Now. Everything up to this point was really bad business on Deery Brothers, treating a customer that bad. But the finance person, he is either ignorant of his job or just a crook. I am there to cosign. He has me sign paperwork as a cobuyer. That is how it is done now. Okay, I verified this information with another dealership and they confirmed that is how it is done now. But, what that finance person at Deery Brothers LIED about was that he also said that because I had the better credit the registration/title  had to be in my name. I argued this with him. I live in a different county then my daughter. He said this four or more times that I had to be the one on the registration / title and all I had to do was call the court house and they will switch it to my daughter's name. It was late, I was concerned for my daughter. She has already been there for so long, and with the finance guy telling us that is how it is done over and over. I signed the title. Now of course after talking to a honest dealership, they told me that guy lied. The finance company can care less whose name is on the title as long as their loan contract is signed. She was told they would fill up the tank before she left with the car. It was on the red line, empty. When she asked why, they said, oh that is for new cars only. Another lie.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ0dHJMdUhnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgID4trLuHg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURZMC1Hcm5RRRAB","author":"Sanders William","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIj_xNQC_tNLJLbbi2un5PxkCD0uwwpR95a2-K9Ks3gi5uJBQ=s120-c-rp-mo-br100","rating":1,"date":"2019-05-21","text":"Ordered wrong part for a cross country trip. Correct part didn't arrive in time to leave.  Had to leave without 4wd with snow forecast. Haven't been there in 25 years. It'll be another 25 if I'm still alive and walking and still won't go back. Blame game on Toyota instead of their fault. Not quality service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURZMC1Hcm5RRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDY0-GrnQE%7C%7C?hl=en","owner_reply":{"text":"Sorry you had less than a great experience.  I do not have any transactions showing under your name showing in our system.  Did you visit Deery Brothers of West Burlington?  Please contact me I would love to discuss your experience and see if there is a process that needs to be addressed.  Thanks in advance.\nTerry Mertens\nGeneral Manager\nDeery Brothers of West Burlington\n(319) 752-6000","date":"2019-05-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURZbzh2SGxRRRAB","author":"Warren Sanford","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX9SIQ5hoI0WPy-SxCWmKA3UtTu3BBFscEPfgIeQ795Vj25_Y1T=s120-c-rp-mo-br100","rating":4,"date":"2019-05-20","text":"I did not have the experience,  my wife drives that car. She took it in.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURZbzh2SGxRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDYo8vHlQE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great rating!","date":"2019-05-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURZX2YyYnlBRRAB","author":"Don Griffiths","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXeqUcEPWuT59qArFDMQ8NW4x-a0uwvubBsiqjsYi14Ux4w5pE=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-05-19","text":"We brought our 2018 Nissan Murano in for its first routine checkover since purchasing it new late last fall, and to diagnose and correct an unusual anamoly in the adaptive cruise control we'd discovered on a winter trip to Texas. We expected the routine check to go as planned and were hoping the other issue would at least be understood and eventually fixed. The folks at the Service Department were familiar with the cruise control problem and even had the right replacement part on hand. We're very happy with what we've experienced at Deery Brothers.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURZX2YyYnlBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDY_f2byAE%7C%7C?hl=en","owner_reply":{"text":"Don,\nGlad we got you helped out in a timely manner!  Thanks for taking the time to share your experience!","date":"2019-05-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNZNHRUS29nRRAB","author":"Ryan Oleson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUBXhCXAIk5C23AKTmx6Tf566BX8y4TvkSKnEGdKBxQNcuwOd0c=s120-c-rp-mo-br100","rating":5,"date":"2019-04-08","text":"I couldn't be happier with the service that Cordell Maxey provided.  He was helpful and knowledgeable,  its nice to have a salesperson with a \"can do\" attitude!  I love my new truck!  If you go to Deery Brothers for a vehicle, look for Cordell!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNZNHRUS29nRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICY4tTKogE%7C%7C?hl=en","owner_reply":{"text":"Ryan, Thanks for your great review!","date":"2019-04-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNZcUw3cTBBRRAB","author":"Keith Kieffer","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUZdfZy-qR4V_eWS_FjAqP0XyS2hGf01UVurqv3xtNrpvmgOxdw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-03-31","text":"Although I did not leave with the vehicle I was hoping to purchase, they were very friendly and accommodating.  They made the helpful effort to read the OBD2 codes from the minivan for me before I made the trip.  Even after the deal ended up not going through, they were still friendly and helpful.  The only downside was we were there for just over four hours; our relative we were going to meet that day ended up just meeting us there.  It helps they have fresh fruit, doughnuts, and good coffee.  It would make sense to do transactions over two visits if you live close by, such as breaking for lunch.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNZcUw3cTBBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICYqL7q0AE%7C%7C?hl=en","owner_reply":{"text":"Thanks for making the trip down and thanks for a such a great review!","date":"2019-04-01"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURvMjlQYzNBRRAB","author":"Marilyn Box","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVuYuuuH3rVeIuqnFuz777Yg2GQtpeHkgAwfkP8RWHKdlCu5YIBLg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-03-22","text":"Took my car in for recalls! Prompt service and Jake was very helpful!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURvMjlQYzNBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDo29Pc3AE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review","date":"2019-04-01"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURvdnNicUZREAE","author":"Kevin Hotop","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUFogmP7vev8rA3HsNzn7zhQe3hOt5ydPVr69D6xQYKFt3ipT8O=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-03-17","text":"Great seeing 34 gateway cars on display.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURvdnNicUZREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDovsbqFQ%7C%7C?hl=en","owner_reply":{"text":"Glad you could make it Kevin!  We always enjoy the event!","date":"2019-03-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNvdmZfY0VBEAE","author":"Corey Ward","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK9e7TsFf3n1poiXGpj-PMESUpOelWaYe7N7VJXZcvXlMfFR5k=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-02-24","text":"Great quick service and even a free detail.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNvdmZfY0VBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICovf_cEA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNvd2Y3SGx3RRAB","author":"Malissa Smith","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW_I2DiMQT9PKbEEAFVGaf_4wh-2QkxzVCYRH77rv1cjtb4pvPc3A=s120-c-rp-mo-ba12-br100","rating":1,"date":"2019-02-18","text":"Only reason I'm giving them one star is to give a review and you have to a least give one star to give a review. I hate doing business with them. They're not friendly and do not do anything to accommodate you. I bought a dodge Durango with a warranty, the tail lamp went out a couple months later. They tell me it isn't covered under the warranty so I had to pay 1,500 to get it fixed. My car also came with free oil changes for 2 years, I can never get in on a walk in. Even if I bring it in early in the morning. They say they do walk ins but they are never prepared to do walk ins to service a vehicle. I just really hate I gave them any business. I should have just stuck with shottenkirk. To me I feel like they don't do anything to satisfy the customer. Then again there's a lot of racism in this town so that might play apart too.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNvd2Y3SGx3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICowf7HlwE%7C%7C?hl=en","owner_reply":{"text":"Mallissa,\nThanks for taking my call earlier!  As I mentioned on the phone we will absolutely work on doing a better job not only for you but all of our customers!\nTerry Mertens\nGeneral Manager","date":"2019-02-18"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNvenFpRE1REAE","author":"Tena Dodson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVppxSA2lwKux2dEjq5NuE_3rrixLK_lEpLXYvLujfd4YYmG_B8=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-02-15","text":"See Ivan for all your car needs cause he is great to work with","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNvenFpRE1REAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICozqiDMQ%7C%7C?hl=en","owner_reply":{"text":"Tena, Thanks for the great review!","date":"2019-02-18"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNJdi02WURnEAE","author":"Angela Kienzle","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXf4uytJmkuwef45OR5ds7m6t2f4QxgpAw5Hk_iZ6tGVX-73r3G=s120-c-rp-mo-br100","rating":1,"date":"2018-12-15","text":"My experience was horrible. I will never buy another car here and would advise others not  to as well. My seat would not go back in my car. I let my salesman know and he told me they would fix it before I left. They brought the car back up to me and the seat still was not fixed. I let the salesman know that it still was not fixed and he said they have done all they could for me and they could not do anymore.  This has been the worst service I've ever had. it was most certainly your dealership. I bought a monte carlo from you guys 2 weeks ago.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNJdi02WURnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICIv-6YDg%7C%7C?hl=en","owner_reply":{"text":"Angela, Upon reviewing our records we do not have any car purchases made under your name.  Was it purchased under someone else’s name?  Or did you intend to leave a review for a different dealership?  This is Deery Brothers of West Burlington next to Westland Mall.  Please contact our General Manager, Terry Mertens at (319) 752-6000.  Or if you mistakenly left a review for the wrong dealership we would ask that you remove your review as our reputation is very important.  Thank you so much.\n\nAngela,\nDeery Brothers of West Burlington at 200 S Gear Ave, West Burlington, IA 52655 has not sold a Monte Carlo in 6 months.  Please review you paperwork and see which dealership you purchased your vehicle from.  Again you are welcome to reach out to Terry Mertens he may be able to direct you to the correct person to help you with your concern at the dealership you purchased your Monte Carlo from.  We will report your review to Google as not relevant to this location.  Thank you.","date":"2018-12-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNJMzQzcmJREAE","author":"S Clark","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUKcSlVGckQ-5MoJhqeJqZ5M5q1cnHeKi_0tpIbKJUL27_7bxc=s120-c-rp-mo-ba12-br100","rating":1,"date":"2018-12-14","text":"BEWARE BEFORE YOU CALL!!   I called up (12/14/18 a little after 1pm) to check on a vehicle they have advertised on the Internet.   The salesman stated that he wanted to go check to see if the vehicle was still on his lot and asked for a callback number. And I told him I did not wish to be called back other than this once and then he informed me it’s too late we already have your number and there will be follow up calls.  I expressed that this was against my wishes and he basically told me too bad.\n\nNo Sir,  what is too bad is thats the car in the color that my wife wishes for Christmas and there was a 90% chance that the boys and I was headed up this weekend to get it!   Now 0%!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNJMzQzcmJREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICI343rbQ%7C%7C?hl=en","owner_reply":{"text":"Sorry you did not enjoy your interaction with our staff.  The individual you spoke with wanted to be upfront and honest with you regarding follow up.  It in not uncommon for our leadership including our owner to follow up with customers to make sure we are all being helpful and to make sure all of our customers questions are answered.  If you would like to speak with the general manager, Terry Mertens, about your experience please contact him at the dealership at (319) 752-6000.  Terry welcomes feedback as it helps us get better.  Have a great holiday season!","date":"2018-12-14"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNJbDdmNkhnEAE","author":"David Mason","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVexY8s5KQyOyj-hyUgVckKGf4gbea_JV6HUzSx32UT0L0j-0M=s120-c-rp-mo-br100","rating":5,"date":"2018-12-11","text":"I am really not a dealership kinda guy to have warranty work done. I like working on my own stuff but with warranty issues why pay if you can get it done for free. With that all said I will say I am impressed with the speed in which they got it fixed. I did inspect the work and found no short cuts or knock off parts. Great service and very informative in what was needing done.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNJbDdmNkhnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICIl7f6Hg%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review!","date":"2018-12-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNJczlDVTVRRRAB","author":"Amethyst Harman","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW2urujFJrlmSj0HPGkYa8CdEp63rhuSlnR-l8BRqSMhEjq9bOPdg=s120-c-rp-mo-ba12-br100","rating":4,"date":"2018-12-06","text":"It took us 5 hours to trade in a vehicle. We got almost what we wanted for the price we had in mind. They didn't treat us like we didn't know anything but yet they were still very informative. Very friendly service. All in all we feel like we got a good deal on the vehicle we got.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNJczlDVTVRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICIs9CU5QE%7C%7C?hl=en","owner_reply":{"text":"Amethyst, Thanks for your business and a great review!","date":"2018-12-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3d2NfeGtBRRAB","author":"Eleanor Stever","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLa4HG7rcjYhXn1dky0cQCuID0l5Y-QHJe2sa2jofhhmyoXpnVh=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-12-05","text":"Bought our current vehicles here and continue to use their maintenence services. Employees are very professional! If you have to wait while repair or service is done a comfortable  room is available with refreshments, TV, and restrooms. If you can't wait a ride will be provided.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3d2NfeGtBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICwwc_xkAE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review!","date":"2018-10-09"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNJektISkl3EAE","author":"Joshua McAllister","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ2ZGMUI_G6SwYPgLl1b9SiK-VJkMCVfhJ81pS3eqgBtYFwWA=s120-c-rp-mo-br100","rating":4,"date":"2018-10-30","text":"Quick response and service. 4 stars due to the fact of the new minor scratches on the driver's side of my windshield and a crack in the casing of my driver's door mirror. Otherwise, splendid work all around.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNJektISkl3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICIzKHJIw%7C%7C?hl=en","owner_reply":{"text":"Thanks for taking the time to leave a review!","date":"2018-12-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR3aFBxTnVnRRAB","author":"Sarah Littlefield","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXwvRGQrXV4zd_TBtd9GdF_eBu03If8scAcCrU6LGa9PVRY4EEnjw=s120-c-rp-mo-ba12-br100","rating":1,"date":"2018-10-09","text":"I purchased the 2015 Equinox from Deery Brothers in West Burlington, IA. My fiancé and I liked the vehicle during our test drive, but we felt very manipulated and rushed in our decision making process. We came in to test drive a 2014 Traverse that was listed for $13,500. We made it clear to our salesman Steve Donald, that we wanted to be lower than that price, or right at that price if the deal was right with the mileage on the vehicle, year, and any problems with the vehicle. We really liked the Traverse and were told that “they” couldn’t make it work in our price range. We were told that “he”, I’m guessing the sales manager, brought the price all the way down to what the dealership had into the car, and still couldn’t make the deal work. Franticly, our salesman said that there may be a deal that they could make work; we had to go because I had to get to work. We saw the list price of $16,100 on the window of the vehicle and knew that that was not in our price range. Steve made the comment that “he” is coming way down on the price for this vehicle and that “he” doesn’t usually do this. He was really pushy and forceful that I made this deal. I have never in my life met someone as passive-aggressive as Steve Donald. I have never in my years of purchasing vehicles, which I have purchased my fair share, have ever felt so manipulated, mislead, and disrespected as I did at Deery Brothers. I felt as if I were being discriminated against due to my age, which is 22 years of age, with the way the salesman was talking to me and the way everything was misleading. I could not even get an oil change because Steve told me that it can damage a vehicle if it is changed before the oil percent is below 10%. I have never heard of such a thing before, I just wanted a fresh oil change, along with the free one I will receive in the next 6,000 miles. I did not want to have to come back in 1,000 miles just for the oil change, since I live one hour away. Steve refused to help us out on that. Steve again insisted that we were getting a good deal and did not make any mention of the price of the vehicle after I asked repeatedly. I asked and he would distract us with the car buying process and repeatedly used the phrase “you are getting a good deal.” I then went into the financing office and began to sign more paper work. I was told that the price was going to be $22,000 and some old dollars, but since we put $500 down, it was going to be $21,000 and some odd dollars. I was a little leery on the price, as I did not want to be higher than $20,000 all in with the left over from the Sonic that I traded in plus the gap insurance and the extended warranty that was mentioned. My thought process was that I was getting the equinox for the $13,500, which was the price of the Traverse, plus the $5,500 left over inequity from my previous car loan, plus the extended warranty and gap insurance, leaving me at the $21,000 in debt that was mentioned in the financing office. When I got home and looked at the financing papers we noticed that I was in fact $26,000 in debt which was not what I thought was agreed upon and was not what we wanted at all. This price was never mentioned, and this is why I feel manipulated and mislead during the whole process. When I saw that, I just wanted to opt out of everything. This deal was very misleading to say the least, and I couldn’t even get a full tank of gas. I felt like Steve was very unprofessional with his words. I mentioned that I had filled up the car the previous day and wanted at least the 12 gallons in the new vehicle. Steve said that could not happen so I made the joke that I was going to syphon the gas out of the Sonic, since they couldn’t give us a full tank, and Steve said “be my guest.” I find it very hard for me to recommend this place to someone as we feel very manipulated, blinded, and I was not treated with any respect, I have never in my life had such a bad experience purchasing anything.\nI am posting this review on behalf of myself, and Derric Littlefield, who purchased the vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR3aFBxTnVnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDwhPqNugE%7C%7C?hl=en","owner_reply":{"text":"Sarah,\nSorry to hear you had such a poor experience.   We strive to provide good service no matter what our customers' age.  It is also company policy to have everything disclosed regarding pricing of the vehicle and any other products our customers purchase in writing and we require all our customers to sign a motor vehicle purchase agreement and financial contract stating all of the terms of the sale.  This best practice helps make sure customers are clear on what they are purchasing and what they are paying for the vehicle and products they choose to purchase in writing.  We will review the terms of your car purchase and make sure everything is in order as well as share your review with our staff so they may reflect back to your experience and possibly learn if they could have conducted anything differently.  Thank you for taking the time to leave us feedback.","date":"2018-10-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURBajYtZmhnRRAB","author":"Kerri Ackerman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK1pV-8bDc_VzshpuuQbEe3cZLkLyRcjERTc34PMhsnzGAPiQ=s120-c-rp-mo-br100","rating":5,"date":"2018-10-04","text":"Brad Deery was awesome at helping us find the perfect used Jeep for our college girl in Oklahoma! He even loaned us a red bow that looked perfect for the surprise!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBajYtZmhnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDAj6-fhgE%7C%7C?hl=en","owner_reply":{"text":"Kerri, Thanks for your business and a great review!","date":"2018-10-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNBMjdhdTB3RRAB","author":"Bradley Jones","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKJT8ADwUZwKpf5IxX-ZAlV4uk6Bg8VBQN7uhs2Pq1pdKb-YA=s120-c-rp-mo-br100","rating":5,"date":"2018-10-02","text":"I could not be more pleased with my experience at Deery Brothers. I got a great car and a great deal. When my lease is up, I'll be back at Deery Brothers.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBMjdhdTB3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICA27au0wE%7C%7C?hl=en","owner_reply":{"text":"Brad, Thanks for your business and great review!  Enjoy your new Traverse!","date":"2018-10-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNBaHNTSTVRRRAB","author":"Kevin Ryner","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUAj_lpseFeXZjtFuuebXTua3Z_ZY8ZLWYC5xfCTcXfHX9wAS8=s120-c-rp-mo-br100","rating":5,"date":"2018-09-01","text":"No pressure Great people to deal with. Very professional and courteous staff.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBaHNTSTVRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICAhsSI5QE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your great review!  We appreciate the feedback!","date":"2018-09-01"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3bXBXY2l3RRAB","author":"Kevin Ritter","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLpvK8ziZir_VfpPdn63x6O27R44u3zOxTDCAxFqm26cnYpcQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-08-10","text":"Good service. Could give more updates while work is being done.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3bXBXY2l3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICwmpWciwE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review and we made note to do a better job of keeping our customers while the work is being completed.  Thanks for the feedback without it we cannot improve!","date":"2018-08-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNBb2YzaXJnRRAB","author":"Laura Zurmuehlen","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW4C-jjvUqOLL1QdkI5XWD9c3NISmT3eDVRT5svD2wOT_Brjhfp=s120-c-rp-mo-br100","rating":5,"date":"2018-08-02","text":"I recently bought a vehicle from Deery Brothers. Staff was friendly, lots of vehicles to choose from. I was very specific with the features I wanted and what I was willing to pay for it. They worked hard to to find me the perfect vehicle at the right price!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBb2YzaXJnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICAof3irgE%7C%7C?hl=en","owner_reply":{"text":"Thanks for taking the time to let other know you had a great experience!","date":"2018-08-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNBei1heVB3EAE","author":"Vickie Rios","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI41_MuFFm-55C0ho6jV03w5N58e64kzIV2E9gj1f0IoyaV8Q=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-06-28","text":"The only used car I ever purchased that didn't nickel and dime me to death was at Derry Bros. Great honest employees and GREAT service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBei1heVB3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICAz-ayPw%7C%7C?hl=en","owner_reply":{"text":"Vickie, Thanks for the great review!","date":"2018-10-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURRMHNPdWxBRRAB","author":"Brooke Riley","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXIRqXZUilZRqLL2WpZiCr2iipFSRRWSj63YLEGPjyj0-oBURyshw=s120-c-rp-mo-br100","rating":5,"date":"2018-06-28","text":"Knowledgeable and professional salespeople, large selection of vehicles, timely service work, very nice facility... Can't complain!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRMHNPdWxBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDQ0sOulAE%7C%7C?hl=en","owner_reply":{"text":"Brooke, Thanks for the great review!","date":"2018-10-09"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNnb1o2S09REAE","author":"Straight From The Woods","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXOCMszIIyIwQSmtUc_P_e-CBUNux6bJgCjD_sBpiqyxI4qvLvO=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-06-27","text":"was a little iffy at first but glad we went they made the experience great cindy Logan is the best at what she does and keven in financing was great to work with","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnb1o2S09REAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICgoZ6KOQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for your business and terrific review!  Cindy and Keven really appreciate you taking the time to share!","date":"2018-06-27"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURnaUtHMzFnRRAB","author":"Onuspdander 1953","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJoSKYyck8ms4bE8VeQ81y0fyZAXNNEBHADE7HYR2j6q5Ywng=s120-c-rp-mo-br100","rating":5,"date":"2018-06-26","text":"They are awesome.   Very customer oriented.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURnaUtHMzFnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDgiKG31gE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the terrific review!","date":"2018-06-27"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURBbVozNXVRRRAB","author":"Brandy Myers","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVLqovOiqzlQCPzWkiFxwjzvdORHhV-AVpURVcQraMLuGHu8f__qg=s120-c-rp-mo-br100","rating":5,"date":"2018-06-18","text":"I do my oil changes and tire work there and have never had an issue.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBbVozNXVRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDAmZ35uQE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review and your business!","date":"2018-06-18"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNRMjlyUFFnEAE","author":"Lori McAfee","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVLu7N0uhFftLFdReBK7QPVTxd1pgPXfGQxF5c6g6D7YZCWc2v3Lg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-06-09","text":"Very helpful people! They provided me as much help as they could and very honest and open.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRMjlyUFFnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICQ29rPQg%7C%7C?hl=en","owner_reply":{"text":"Lori, Thanks for the great review!","date":"2018-10-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURBejYtTXF3RRAB","author":"Steve Hektoen","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIXKMNSgb7j661dgInRidzmeYh0gH-dTfejjaTfW-7elLq3dA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-06-07","text":"Service dept treated me like ROYALTY... can't say enough nice things about them!!!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBejYtTXF3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDAz6-MqwE%7C%7C?hl=en","owner_reply":{"text":"Steve, Thanks for your kind words!","date":"2018-10-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNncDdId3NRRRAB","author":"Henry Schafer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKXEhdqh5LiUQvhg5V8Z1kJfRVoAUW6SfvqNqqaNuYjyJd9DA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-06-02","text":"I'm gonna need a better discount if you expect me to buy a car. I'm broke","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNncDdId3NRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICgp7HwsQE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review, Henry!  We always offer great deals and we will sure try our best to make it affordable no matter what your financial situation!","date":"2018-06-05"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3bzhHQnBRRRAB","author":"earthgirl429","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVBq3YXlu0zJYjXbLcrNAwlIwu4qqsjyG8nn_jJQ4wqoseHIz4=s120-c-rp-mo-br100","rating":5,"date":"2018-05-29","text":"Purchased a 2012 Subaru Outback that was brought in on a trade in.  It was the best vehicle purchase I had ever experienced!!  Mark Simmons and Britta Baker were the best!  They are not your typical pushy car salesman (woman) - they are honest and to the point - with a little humor to help ease the stress.  The financial office was great too ... they go over every line, every charge, and they are honest all along the way.  I drove 142 miles (over 2 1/2  hours) for my vehicle and it was worth every mile!!  If you are in the market for a new vehicle - go see Deery!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3bzhHQnBRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICwo8GBpQE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review!  We appreciate your business.  Enjoy your new car!","date":"2018-05-30"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNRbnMzdmh3RRAB","author":"Matt Logan","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI4laHyV7K8uiUzVMk94BXBQlFqajTcNtoLMclgdcieEbbQBg=s120-c-rp-mo-br100","rating":5,"date":"2018-05-19","text":"It's good to know that customer service is still important to some businesses.  Jeremy Crowner was very helpful with my car shopping experience, as was everyone I dealt with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNRbnMzdmh3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICQns3vhwE%7C%7C?hl=en","owner_reply":{"text":"Matt,\nThanks for your business and the great review!  We will pass on your kind words to Jeremy!","date":"2018-05-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNndjlHNlBnEAE","author":"Trisha Kennedy","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI5yInxz-jTVzyjJgv88CI6VZRYAA0fP469gsf94_KZ5svG2Q=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-05-14","text":"We road tripped 2 hours on a Saturday morning, after finding a few camaro convertibles online. We were met by Steve Donald, who gave us specs on every camaro they had on the lot. He was thourough, not pushy, asked questions, listened, and got us in a test drive within 20 minutes. Finance was a breeze. He took the time to call a lender and ask him to knock off a few months of the term. Saving us $2500. AWESOME! Straight forward dealer.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNndjlHNlBnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICgv9G6Pg%7C%7C?hl=en","owner_reply":{"text":"Trisha,\nThanks for your business and great review!  Steve does a great job and we will pass on your compliments!  Enjoy your Camaro!","date":"2018-05-14"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURRaW9PcUlREAE","author":"Cyrillis Kite","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKokl6QSVOs3GaG3-Bh9UQ-WMYsUH0wgzRVWQJ7Hj8wMD8FuA=s120-c-rp-mo-br100","rating":5,"date":"2018-05-09","text":"I bought my car from  Derry Brothers .Ken Hunsinger was my sales person and I recommend you go talk to him-very pleasant man to work with...very helpful","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRaW9PcUlREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDQioOqIQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review!  We agree Ken is a great part of our team and does a great job for his customers!","date":"2018-05-10"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3X1lyV3pnRRAB","author":"Jasmine Crider","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIbH-3omCdc0s1blQH41xy-y50Wuj62DElxgU8QNzOzCn5wLw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-05-07","text":"My husband and I went to go check out a Toyota Prius and we got there later than I wanted. They closed at 8 we got there around 720 730. We test drove the car and really liked it. Blake Dichraff( I think that’s right 🤔) was so laid back and so easy going (unlike every other salesman I’ve ever dealt with) even though we were there after 8 that we came back for the car the next day. Very easy, very friendly to deal with. It’s going to be a while before I figure out if it was a good purchase or not but I would definitely come here first for another car purchase just because there was no pressure and Blake was so friendly. And all the extra perks too.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3X1lyV3pnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICw_YrWzgE%7C%7C?hl=en","owner_reply":{"text":"Jasmine,\nGlad you and your husband found not only the right car but the right salesperson!  Blake does a great job and we are happy to have him as part of our team!  His mission is always to make sure his customers have a fun, easy and convenient experience! Enjoy your Prius!","date":"2018-05-07"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNneU5IVHV3RRAB","author":"Jay","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWqnr8G3CS1LlJYQJebsXT32bNPUKspDCWW2gcar071oObK5qeQBg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-04-10","text":"Highly recommend Art Krantz as the one you want as your car salesman.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNneU5IVHV3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICgyNHTuwE%7C%7C?hl=en","owner_reply":{"text":"Jay, we appreciate this outstanding review. Take care and let us know if you need anything down the road. Sincerely, Deery Brothers Team","date":"2018-04-10"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURBakxMTWVnEAE","author":"Brad Rothlisberger","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKoHZ5mmO5MzEaa8uG912CPu_ltgGMsu3ZX6zQTUafAmtXMrA=s120-c-rp-mo-ba12-br100","rating":4,"date":"2018-04-09","text":"Bought a car from Art Krantz. Great salesman!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBakxMTWVnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDAjLLMeg%7C%7C?hl=en","owner_reply":{"text":"Brad, Thanks for your business and the great review!  We will be sure to relay your kind words to Art. Sincerely, Deery Brothers Team","date":"2018-04-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURRdjl2bGhBRRAB","author":"Tina Wesely","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK_0YZeqQfURDHXsGVo9cFrmM0pfENjd-5_zT_ddDp8SYvWXg=s120-c-rp-mo-ba12-br100","rating":4,"date":"2018-04-04","text":"excellent waiting area while vehicle is being serviced. Provide drinks and snacks.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRdjl2bGhBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDQv9vlhAE%7C%7C?hl=en","owner_reply":{"text":"Tina, Thanks for the great review!  We take pride in the investment Brad Deery made with our state of the art facility!","date":"2018-04-09"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURRaEpQX1J3EAE","author":"Allan Braden","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX38GPfzUorui17JuVwX7kAb_NKVHIStifE5EeLj__OMPGGqcfo=s120-c-rp-mo-ba12-br100","rating":2,"date":"2018-03-16","text":"Filter leaked after servicing. Had to make 2nd trip to dealership.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRaEpQX1J3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDQhJP_Rw%7C%7C?hl=en","owner_reply":{"text":"Allan,\nAgain we apologize for the trouble and inconvenience.  The technician stated that it appeared there was nothing visibly wrong with the gasket on the original oil filter we installed, however, it obviously was leaking.  We are glad we got the problem taken care of you and we look forward to seeing you again!","date":"2018-03-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURRN2Z2UnBnRRAB","author":"Alex Steiner","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJs50PUvuu3jEgeMgtsbYxLtXn2MFPaEoDhMMedSwRLcGqDYA=s120-c-rp-mo-br100","rating":1,"date":"2018-03-12","text":"Save your time and money. This dealership was changing hands between owners when I was shopping and the whole staff was awful. The salespeople are friendly, but incompetent and their managers are pushy, rude and will not listen to you. I had to void a check because they \"lost\" the  keys to my car when I attempted to get a value for my trade in. I wrote a check for a deposit and then had to void it on my phone so they could \"find\" my keys again. Worst car buying experience ever.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRN2Z2UnBnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDQ7fvRpgE%7C%7C?hl=en","owner_reply":{"text":"Alex sorry that you had bad experience car shopping.  Perhaps your review was intended for another dealership.  Deery Brother, Inc. has not changed ownership for over 28 years  since we purchased the dealership from Arledge Auto.  Please give us a call we would love to help.  We would ask that you remove your review until we are allowed to show you what we can do for you.  We are located right next to the Westland Mall in West Burlington.\nTerry Mertens\nGeneral Manager\nDeery Brothers, Inc.\n200 S Gear Ave\nWest Burlington, IA 52655","date":"2018-03-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURRb3ZEUUp3EAE","author":"Sylvia Greer","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjViNlEE0wukmdFGDvtlK0-Fz1TuiWYOx5pc4gPV8xCDGiUr9Qs=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-03-07","text":"We did not purchase a vehicle here but stopped to look at several trucks as we are thinking of making a purchase. They have tons of vehicles to offer at good prices. The service was very friendly and not overbearing like some car dealership sales people are. I wish the prices would be posted in the window like other placed as that is very helpful when looking for a used vehicle between a certain price. The lot was easy to access and organized by vehicles and new/used models. We will definitely be going back to look again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRb3ZEUUp3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDQovDQJw%7C%7C?hl=en","owner_reply":{"text":"Sylvia,\nThanks for visiting us and taking the time to share your experience.  We hope we can be of assistance in the future as well!","date":"2018-03-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURRZ2Fuck1nEAE","author":"Bruce Brockway","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVskDBO1dBiJ2mml_dekV8kkvyKRpS3ybKAqGP8EgphY82AL6JS4w=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-03-03","text":"I purchased my truck at Deery with George Rinker last fall and just had my first oil change. The staff was helpful and accommodating to my requests. They even reminded me that my first oil change was on them, BONUS!\nThank you.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRZ2Fuck1nEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDQganrMg%7C%7C?hl=en","owner_reply":{"text":"Bruce,\nThanks for your business and your kind review.   We look forward to seeing you again!","date":"2018-03-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3cnVtbi13RRAB","author":"Tyler Johnson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI1x0WsOF7mgeS9AiBjsaYzNpAGFG0V5olXPNbC5bqNgMAbXA=s120-c-rp-mo-br100","rating":5,"date":"2018-02-26","text":"Highly recommend! Friendly staff and great service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3cnVtbi13RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICwrumn-wE%7C%7C?hl=en","owner_reply":{"text":"Tyler,\nThanks for the great review!","date":"2018-03-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNnbmREODJRRRAB","author":"michael hamma","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX1W36tqhFMvIhrG0Dmu2r6DmKgGJ-jGtGRFNSDo9X2EiAvejev=s120-c-rp-mo-ba12-br100","rating":1,"date":"2018-01-31","text":"Buyer beware, deery brothers will not stand behind their warranties, they go out of their way to screw customers, very poor customer service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNnbmREODJRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICgndD82QE%7C%7C?hl=en","owner_reply":{"text":"Michael,\nPlease give me a call at your earliest convenience.  I was startled to read your review.  We do not actually have any warranties that are direct from Deery Brothers we are a franchised dealer that can perform work on vehicles for the manufacturer warranties.  We also offer extended service contracts from another company.  If you are having a hard time getting something covered by a warranty company I would love to investigate and see if we can work with the manufacture or extended service contract company and get your problem resolved.\nTerry Mertens\nGeneral Manager\nDeery Brothers, Inc.\n(319) 752-6000","date":"2018-02-05"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURnbkpIUm9RRRAB","author":"Bev Hill","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJgBuPK7l8KN9QJvKTx9kd1oTS1CBKFiUd_UNR4xGb21wTOHQ=s120-c-rp-mo-br100","rating":5,"date":"2018-01-24","text":"Awesome visit today. Jim solved my problem graciously and went above and beyond.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURnbkpIUm9RRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDgnJHRoQE%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for the great review, Bev! We're happy that Jim was able to help you take care of the issue with your vehicle. We look forward to seeing you next time you visit Deery Brothers!\n\nSincerely,\nThe Deery Brothers Inc. Team","date":"2018-01-26"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURRd19pYlhREAE","author":"Susan Korte","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIZteDxfm7W4-7weYuZi9XHqBVzmxHzUYgINuRQqHohzc0r-A=s120-c-rp-mo-br100","rating":5,"date":"2018-01-19","text":"I bought my car there and was so impressed with the people and service department  that I recommended it to my dad when he was out to buy a different car.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRd19pYlhREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDQw_ibXQ%7C%7C?hl=en","owner_reply":{"text":"Susan,\nThanks so much for your kind review!  It truly means a lot to our team to know they are creating great experiences for our customers!","date":"2018-03-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNRNnBuS2pRRRAB","author":"Mo Slighter","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV5RCytZ13OeTxAVR0g8YYqDMt0Tz2yVmQ_zGaaBe-YMxZGi3Y=s120-c-rp-mo-br100","rating":5,"date":"2018-01-15","text":"Friendly people and amazing service! Wouldn’t take my Mazda anywhere else but to Deery Brothers!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNRNnBuS2pRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICQ6pnKjQE%7C%7C?hl=en","owner_reply":{"text":"Thanks for this awesome feedback! It was a pleasure to do business with you and we hope to see you again in the future!\n\nWarm regards,\nThe Deery Brothers Inc. Team","date":"2018-01-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURBaDg3dFlnEAE","author":"Audra Kirk","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ5rKabuBWgHCmPvzOUa8IZFqtnGrizUYmqhOXdGrLEIqEoyQ=s120-c-rp-mo-br100","rating":5,"date":"2018-01-03","text":"I had my oil changed on Saturday. BJ was professional and very courteous.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBaDg3dFlnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDAh87tYg%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review. It means a lot of us. Let us know if we can ever do anything for you in the future. Take care and drive safe!\n\nRegards,\nThe Deery Brothers Inc. Team","date":"2018-01-09"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURnZ2R6dmVBEAE","author":"Christine King-Bowker","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW_xJVJElb_Eu6Qc6vvxh8CzuhzMmIHrj_WYTh0-rgqs31WfSHULw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-12-20","text":"Jeremy was excellent to work with. He was knowledgeable throughout the process of purchasing our vehicle. Jeremy also told us that if we had any questions to come back and see him. I had a few questions about the technology app's that can be linked to the vehicle, so I went back to see him. Jeremy  was very courteous and assisted me thru the process of setting the applications on my phone.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURnZ2R6dmVBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDggdzveA%7C%7C?hl=en","owner_reply":{"text":"Congratulations on your purchase, Christine! Thank you for taking the time to share your experience with us. We greatly appreciate it! Here at Deery Brothers Inc., we pride ourselves on creating the best experience for our customers, and we are delighted to see that Jeremy ensured that during your visit. Please don't hesitate to reach out if you need any other assistance in the future.\n\nBest,\nThe Deery Brothers Inc. Team","date":"2017-12-26"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNndy1DUkF3EAE","author":"dave hoff","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIjNzEdKUoVYJRY4uBFgqmyX19X7GbblR-7h05DgRVyFD4hKw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-12-12","text":"Great customer service, quick oil change and they washed my car. Nice waiting area also. Gorgeous cashier!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNndy1DUkF3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICgw-CRAw%7C%7C?hl=en","owner_reply":{"text":"Dave, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care.\n\nRegards,\nDeery Brothers Inc. Team","date":"2017-12-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3OU03dnFRRRAB","author":"Zachary Shields","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjURmpuJafY_hsW-PNUntc_K4dGsx1Vqo-gWDN___7-tQ40p8BJB=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-12-12","text":"Bought my truck from here.... Great atmosphere and people seem to generally want to help you with what you want and need.. staff was very understanding","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3OU03dnFRRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICw9M7vqQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your business and this review, Zachary. Congratulations on your purchase! Were happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything automotive-related we can assist you with in the future, please let us know.\n\nKind regards,\nThe Deery Brothers Inc Team","date":"2017-12-18"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURRcWFHcDRnRRAB","author":"Ashley Crowner","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI2B-GrOhdY8s_9xyHxn0BxihyPjowwbxsOGN2MZ1Qw4ia_ZA=s120-c-rp-mo-br100","rating":5,"date":"2017-12-05","text":"Great experience buying a new pathfinder! The sales consultant took his time and explained all of the features and really listened to what I needed for my family. All of the sales staff had a friendly smile and every time I go there their always eager to help!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRcWFHcDRnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDQqaGp4gE%7C%7C?hl=en","owner_reply":{"text":"Ashley, this review means a lot to us! A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us on your vehicle needs. We look forward to working with you again. Take care!\n\nBest,\nDeery Brothers Inc. Team","date":"2017-12-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURBaE5HZGJnEAE","author":"Kris Printy","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLC8SJrR1tY6jN3nmxH2T-8GnEuI5yvcbNJbAKnBhAQ7izb4g=s120-c-rp-mo-br100","rating":5,"date":"2017-12-05","text":"Great customer service. Knowledgeable sales staff.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBaE5HZGJnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDAhNGdbg%7C%7C?hl=en","owner_reply":{"text":"Thanks for the kudos, Kris! We do our best to excel in the business and provide the best customer service experience for our customers. We are glad to hear this was achieved with you during your visit. If there's any other automotive needs we can assist you with, please don't hesitate to let us know.\n\nBest,\nDeery Brothers Inc. Team","date":"2017-12-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURRaWFqY0tREAE","author":"Jacob Williams","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLmA7H3D4CiQVv9OAAcXMtRBV0BVkMKXeaQrN4wMfRBIiUobg=s120-c-rp-mo-br100","rating":5,"date":"2017-11-29","text":"Great experience i was helped right away and got my new truck picked out  within an hour and a half and havent had any problems since","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRaWFqY0tREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDQiajcKQ%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for your feedback, Jacob! We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with the team and please let us know if we can ever help you in the future!\n\nBest,\nDeery Brothers Inc. Team","date":"2017-12-04"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN3c2EyclJ3EAE","author":"Jessica Osborn","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXWTVfGTKcQWjnYrzo3pM9HIwSFkC2gmHCoaPUuzf3PDnUDsaz61A=s120-c-rp-mo-ba12-br100","rating":1,"date":"2017-11-07","text":"I feel like there is a lot of communication break down with this company. I called to double check my appointment time, come to find out the lady never put me down. Also the prices vary depending on the person you talk to. However, one thing is for sure it's always over priced. It's cheaper for me to drive 2 hrs back home to have my car worked on.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3c2EyclJ3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICwsa2rRw%7C%7C?hl=en","owner_reply":{"text":"Jessica,\nI left you a message earlier.  I hope you return my call.  As I mentioned on your voicemail the last record we had of you visiting us here at Deery Brothers was in March of 2016.  If you have a more recent appointment I do not have any record of it.  I did speak with my service department and Brooke does recall speaking with you last Saturday when you called in to inquire about whether your Malibu had any open recalls.  Brooke stated she looked up your vehicle in General Motors system and your specific VIN does not have any open recalls at this time.  She said you did express some displeasure that you would be responsible for the repairs on your vehicle as it does not have any remaining warranty or coverages from the manufacturer.  Regarding the pricing of our services here at Deery Brothers of West Burlington.  I am sure you will find our pricing is certainly in line with other dealerships with factory trained ASE certified technicians with state of the art of equipment and facilities.  Again, please contact me back as I would welcome the opportunity to visit with you further regarding your experience in order to determine if there is an opportunity for us to improve our processes and communications with our customers.  Thanks for taking to time to share your experience.\nSincerely,\nTerry Mertens\nGeneral Manager\nDeery Brothers, Inc.\n(319) 752-6000\nemail: tmertens@deerybrothers.com","date":"2017-11-07"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3dV9HUWtBRRAB","author":"Anneverzel","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWeE0QZCAAssLHRQGGTaQlYKyysg_NSHw2_Nm0ETMf-zKRxIx_l=s120-c-rp-mo-br100","rating":1,"date":"2017-10-22","text":"I took my car in for an issue concerning the navigation system after waiting on my car for FIVE hours they told me they couldn't get it to start, the technician thought it was A battery in the ignition key so they replaced it and still couldn't get it to start then they said it was A brake switch which needed to be ordered so they sent me home in A rental that they provided, after waiting on my car all afternoon I had an hour drive home.\nthey called me two days later to tell me my car was done and the bill was $675, when I got there to pick it up the actual bill was over $700 they had charged me for replacing the battery in the key that wasn't even bad, then they had the nerve the require the vehicle they loaned me be returned with A full gas tank, I must say I wouldn't recommend this dealership, the only way I will ever return there is if every other dealership on earth spontaneously combusts.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3dV9HUWtBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICwu_GQkAE%7C%7C?hl=en","owner_reply":{"text":"Carol, Sorry you did not have a good experience.  It appears our staff did not communicate with you as well as we should have regarding the diagnosis of the multiple issues your Mazda had at the time you brought it in for repair.  After running several test on your vehicle the Mazda master certified technician determined the USB port on your vehicle was not reading properly we were able to get the part the same day.  The intermittent start issue with your vehicle was related to two issues the battery in your remote and a brake switch.  The brake switch was triggering your vehicle's safety system not allowing the vehicle to start.  Unfortunately after diagnosing this issue it was determined the part needed to be ordered.  That was when the decision to provide you a rental vehicle at no charge was made.  We had the parts company expedite the shipping to get you back in your vehicle as quickly as possible.  We are sorry you do not feel the fuel in the rental vehicle was your responsibility, however, Heartland Rental Cars has the same policy as most rental car companies regarding fuel not being included in the cost of a rental (cost of the rental was paid by the dealership).  Regarding the final bill, your repair bill was actually $695.07 the reason it was over $700 was the sales tax of $48.65.  If you feel strongly the $14.26 for the key fob battery was unnecessary please contact our General Manger, Terry Mertens he mentioned he would welcome a call from you to discuss a refund for the cost of the battery.  Thank you for taking the time to provide feedback.  Have a great day!","date":"2017-10-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURnczliSXB3RRAB","author":"Kent Gaudian","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLTZICvJssgiEfTaaBKXcF_QRlCfnHS_8G1tzU82s-CwLKB6w=s120-c-rp-mo-br100","rating":5,"date":"2017-10-04","text":"Fantastic service, they picked up my truck when it wouldn't start and allowed me to get to work on time.  I couldn't be happier!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURnczliSXB3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDgs9bIpwE%7C%7C?hl=en","owner_reply":{"text":"Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to visit us if you need anything else.\n\nBest, Deery Brothers Inc Team","date":"2017-10-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNBMS1xUE5BEAE","author":"David Gilbert","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLTEN3syY_qrbCclwJC-wNuTSY6HNiRCuCJin7M8HlTl_mBcg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-09-28","text":"That are honest people, can be trusted . customer comes first .","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBMS1xUE5BEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICA1-qPNA%7C%7C?hl=en","owner_reply":{"text":"David, Thanks for your business and great review!","date":"2017-09-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURRck9qWUlBEAE","author":"Shane Ewing","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVAAF4xZm7t93N59k8gJfczo9NQrYWSIjsZKzT13iYjB0JPy_Mz=s120-c-rp-mo-ba12-br100","rating":3,"date":"2017-09-24","text":"Service was very good took a little longer than normal labor fees are just a little bit too high","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRck9qWUlBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDQrOjYIA%7C%7C?hl=en","owner_reply":{"text":"Shane thanks for taking the time to leave some feedback!  We do our best to make sure our labor rates are competitive with area dealerships.  Sorry to hear your service visit took longer than expected.  Side note the Bears played a great game against the Steelers yesterday!  Go Bears!","date":"2017-09-25"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNnaV8taVBREAE","author":"Luke Thomas","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL29m-T8M0h7kZoK11LchYfh0x-bfkEsOUlFJzl6BcgDg_wnaw=s120-c-rp-mo-ba12-br100","rating":1,"date":"2017-09-20","text":"I drove 4 hours from out of state to come look at a car. I told them I had my reservations and they assured me that the car is in great shape. Upon arriving and inspecting the car the paint on the trunk was dried out and flaking off and the bumper was out of alignment. I told them this and they came down on the price a bit.\n\nWhen I took the car to get the body issues fixed I was told that there were more issues than what the dealer had described. On top of that, the paint job was shoddy. To get it fixed properly was going to cost way more than the amount that they came off of the price. I called Deery brothers and spoke to Tim, the used car manager and told him the ordeal. He offered no help and basically said good luck.\n\nOverall, they did a poor job of representing the car. The car inspection failed to find flaking paint and parts that aren't aligned correctly. Guys were shady and took advantage of a first time young car buyer. Will not be returning again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnaV8taVBREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICgi_-iPQ%7C%7C?hl=en","owner_reply":{"text":"Luke,\nSorry to hear you are not happy with your purchase.  It appears the dealership did make some concessions for you regarding some of the issues you found when you inspected the vehicle.  Sorry to hear this mutually agreed to compromise was not to your liking after you took possession of the vehicle.  We will certainly visit with our technician that performed the inspection on the vehicle you purchased, however, we may not be able to find and/or notate all blemishes an eight year old vehicle may have on it's exterior or interior.   It is certainly our wish as well you would have noticed any other blemishes on the vehicle prior to you purchasing the vehicle.   As it appears you would not have made the purchase.  It is never our intention to hide anything from customers this is why we allow everyone to fully inspect a vehicle before they purchase a vehicle and even encourage customers to have their own mechanic or technician inspect vehicles prior to purchases.  This is especially true with the purchase of an eight year old vehicle that is sold \"as-is\" with no warranty of any kind.  We hope you reconsider your position to not return in the future.  We do appreciate your business and hope you enjoy your car.","date":"2017-09-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNBcUpHa1JREAE","author":"Bob Morgan","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU9ECo1PqWV3nhGdUnLQ9DoYIBuq32XtwpzF6uqHHCu7crJGz4X3A=s120-c-rp-mo-br100","rating":5,"date":"2017-09-15","text":"Art Krantz was my salesman. Very professional. I had a certain truck package and color I wanted. The dealership did not have it but searched for it and had it in 2 days. I would recommend Deery to anyone who asks.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBcUpHa1JREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICAqJGkRQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review!  Enjoy your new car!","date":"2017-09-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURRaE56c2ZREAE","author":"FlightPD Medic","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIY8CtHZVRcKqwZEMJgcF7rjhlvLTnrG5vSOdUR7TtXfbxh2Q=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-09-14","text":"Great staff. Took care of me, kept me updated on the status of my new vehicle while I waited for it to come in.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRaE56c2ZREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDQhNzsfQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for your business and great review!","date":"2017-09-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3ci1IanhnRRAB","author":"Bonnie Ellis","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocITWKqAh0Kof8GkIGtRs2n2UyJZZd2CiRoX0YpYv-qRj0Yocg=s120-c-rp-mo-br100","rating":5,"date":"2017-09-08","text":"Mostly I was very happy with my experience, just one thing bothers me.  I was told that my insurance would be lower than my Rouge, turns out it is going to be higher, because it is a 2017 Toyota le.  I am on a very limited income and every dollar means a lot. Maybe the salesmen or finance person should just say \"they don't know how insurance works\".  It would have saved me a lot of frustration.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3ci1IanhnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICwr-HjxgE%7C%7C?hl=en","owner_reply":{"text":"Richard,\nWe are glad you are happy with your experience.  Sorry to hear the insurance was more than you expected.","date":"2018-03-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURBdzRqcHNnRRAB","author":"Captn65","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWHW7GzzVmDySujeV57YhlY_czu1pfUFSZQVadpuE-10Jc3Xyg=s120-c-rp-mo-ba12-br100","rating":1,"date":"2017-07-29","text":"Service Department was very unorganized. Charged me an additional  $ for work that I was lead to believe completed and paid for from the start. Stay away!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBdzRqcHNnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDAw4jpsgE%7C%7C?hl=en","owner_reply":{"text":"Jerry, Sorry to hear you did not have a great experience during your recent visit.  I tried to contact you to discuss further so we can avoid a similar issue in the future, however, I do not have a good number for you.  Please reach out to me when it is convenient.\nThanks\nTerry Mertens\nGeneral Manager\nDeery Brothers, Inc.\n(319 752-6000","date":"2017-07-29"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN3aHVLVk9nEAE","author":"Breann Mickey","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI6R1EZ_9VWEWIKWnvAZJudzTrVFXAe3crCPZ7HBlXbKAuvQA8b=s120-c-rp-mo-br100","rating":5,"date":"2017-07-19","text":"Jake Walker is the absolute best salesman 👨‍💼 Hands down the best experience I have ever had!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3aHVLVk9nEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICwhuKVOg%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review, Breann!","date":"2017-07-22"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURRdXE3OUxREAE","author":"Joan Stellern","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI81R6CEywIHyDe14r0buLpUy1nUEt1A3jWjit30frxsZwh4g=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-07-05","text":"They treat us with respect and work hard to figure out what could be wrong. Always been satisfied.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRdXE3OUxREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDQuq79LQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review!  We appreciate your business and look forward to helping in the future!","date":"2017-07-05"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURndVBLQld3EAE","author":"Lynn Metzger","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJEJMVrlkiuiA02VvW801j1PDATPYF4RUfiUjFWMs3jN_85Sw=s120-c-rp-mo-br100","rating":2,"date":"2017-05-31","text":"Customer service by Carmen on the phone was poor. Not everyone is qualified to handle customers over the phone. She clearly doesn't understand how to use basic phone courtesy, like \"Hello, good morning, or good bye\". The phone call is the first contact you have with a potential customer. Be kind, helpful, and courteous. She was rude, unskilled at her job, and didn't want to be bothered answering phones. I'll go somewhere else.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURndVBLQld3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDguPKBWw%7C%7C?hl=en","owner_reply":{"text":"Lynn,\nSorry you had a less than perfect contact with our store!  We look at every review as a learning experience.  Thank you for taking to time to provide some feedback.  Our general manager, Terry Mertens, would love the opportunity to visit with you further if you are willing.  As we have no record of a visit to Deery Brothers we do not have any of your contact information.  Please reach out to Terry when it's convenient.  Have a great day!","date":"2017-06-02"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURRcEllcHVBRRAB","author":"The Grimm Perspective - Cory Grimm","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWqZQroroUs2LVZ3HKk3EfxzWhLYKSVn5JzD80iVSahPstbH6Iu3g=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-04-19","text":"Best visit to date. Same day appointment, shuttle to work, timely pick up and out the door quickly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRcEllcHVBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDQpIepuAE%7C%7C?hl=en","owner_reply":{"text":"Cory,\nThanks for the great remarks!  We appreciate your business and we are glad the service department surpassed your expectations!\nTerry Mertens\nGeneral Manager","date":"2013-10-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURnb29PbXZ3RRAB","author":"Andrea Jefferson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLY9x1jcnh318Q9ybi37_qYFWiH7PNc_F2szjkFPN6wYJS09Q=s120-c-rp-mo-br100","rating":5,"date":"2017-04-08","text":"I have used Deery's for years and recently had an issue with an incorrect part ordered. The manager really went out of his way to fix the matter and I greatly appreciate it!  Also I recently had work done at the Collision center and it's fantastic! You cannot tell where the damage was at all!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURnb29PbXZ3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDgooOmvwE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review Andrea!  Glad everything worked out!  We look forward to seeing you in the future!\nTerry Mertens","date":"2017-04-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURnb18yQ3RBRRAB","author":"Michael R","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJmescrmhYcJnISTZ0xADYn6ZxTUtKFJUE9woR5iOTxGi9_ow=s120-c-rp-mo-ba12-br100","rating":1,"date":"2017-03-26","text":"Very poor customer service in sales. Didn't have good prices either. Got a better price and nicer people across the street at Shottenkirk.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURnb18yQ3RBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDgo_2CtAE%7C%7C?hl=en","owner_reply":{"text":"Sorry to hear you did not have a good experience.  Although we are glad you did find a vehicle that fit your needs and budget.  We are extremely surprised to hear you found better pricing elsewhere as we monitor the local market very closely to ensure our pricing is in line with the market and customers will very rarely find our competitors pricing is lower than ours if compared to a like vehicle with like miles.  Congratulations on your new vehicle.  Please feel free to contact our general manager, Terry Mertens, if you would like to share your experience with the dealership directly.","date":"2017-03-26"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURna1lxUFl3EAE","author":"Katie Switzer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIfibp7P4GeZ3WMs9Gvqm8IALzozlYX7NVdMbMaZ-thW0sNDQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-03-21","text":"Brought my Mazda to this dealership for a Premium Detail I bought through the local radio station auction (KCPS).\n\nDeery Brothers did an absolutely fantastic job cleaning this car - even the engine compartment was spotless. Car looked just as good as the day I bought it five years ago and I've gotten dozens of compliments from coworkers.\n\nNice job Deery Brothers Detail Department!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURna1lxUFl3EAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDgkYqPYw%7C%7C?hl=en","owner_reply":{"text":"Thanks for he review, Katie!  The detail team does a terrific job and we will share your compliments the entire department!","date":"2017-03-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURBcjZLaFFBEAE","author":"Valeria Velazquez","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKqMiZpBqT6VCf6muVnVUecQYsmses4xUI2D2ic3ry_jznpbQ=s120-c-rp-mo-br100","rating":5,"date":"2017-02-27","text":"Ivan was the most patient salesman ever! I called him with so many questions and he always answered them honestly and clearly. They were never shady, and got me a great APR on a used car. I came all the way from Chicago, and Ivan was checking in on me the whole way. Totally worth the 3 hour drive! Bringing my boyfriend back in 6 mo to refinance his car.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBcjZLaFFBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDAr6KhQA%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review and your business, Valeria! We are glad you made the trip!  Enjoy your  CX5!","date":"2017-02-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3OTQza3BnRRAB","author":"Ronald Ellis","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUjsoSStnmDXPmjHZ4gngnXUR6Ax6Vdd0br45qA0h9owkjJfOEz=s120-c-rp-mo-ba12-br100","rating":1,"date":"2017-02-12","text":"Very unorganized as far as paperwork is concerned took over a month and a half to recieve the title for my car and very pushy sales techniques.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3OTQza3BnRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICw943kpgE%7C%7C?hl=en","owner_reply":{"text":"Ronald sorry you had problems with your paperwork when you purchased your vehicle.  We do not have record of you purchasing a vehicle here at Deery Brothers, Inc. 200 S Gear Ave, West Burlington, IA 52655.  Was this purchased under a different name or perhaps you purchased from a different location.  Please contact our General Manager, Terry Mertens.  Terry will do his best to resolve any issues.","date":"2017-02-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURncHR1VWpBRRAB","author":"Brad Hornung","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIrbLfvEiJN9zMC6I-u4nBsY4juDYkCthKP8JNMgmmX_SH03g=s120-c-rp-mo-br100","rating":1,"date":"2016-12-23","text":"Had to have a car towed for warranty work that they done twice before and did not fix. The tow company said it would be a 100 dollars and derry brothers charged me a 148 dollars. Then they are supposed to wash and vacuum your car and didn't. One star shop","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURncHR1VWpBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDgptuUjAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN3X05LZURnEAE","author":"Lynn Taylor","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJgYkeeeGdRwcdT7a6nPYidDr5olkIudQFPuYvAVqzyUb9TKA=s120-c-rp-mo-br100","rating":1,"date":"2016-08-27","text":"Drove new Nissan pickup they had.said it wouldn't work due to bucket seats in back after that .they seemed totally uninterested infinding me what I needed. I had a specific list. Also asked them twice to appraise my miata on a trade.nothing! I bought a Subaru from a dealer who found me what I asked for.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3X05LZURnEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICw_NKeDg%7C%7C?hl=en","owner_reply":{"text":"Lynn\nSorry to hear we couldn't find you what you needed.  Unfortunately Nissan does not offer the Frontier with a manual transmission with the long box 4x4.  We really wish we were able to find something for you in the brands we have available here in West Burlington as we are not licensed to sell new Subaru we could not offer you one of their products.  Regarding your trade value we certainly should have provided you with some book values,  however, we cannot offer you an amount to trade for unless we have something to sell you that you want to own.  We are glad you found something that worked for you.  Please keep us in mind in the future and we will try to do a better job for you.","date":"2016-08-27"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNneFptOTN3RRAB","author":"Yvette Miclette","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWNXFxwncc4B1lM8mGMEIJGFlKkMcWUGQKyFuitFYUSm6IwdZJm=s120-c-rp-mo-br100","rating":4,"date":"2016-04-18","text":"My first experience with Deery Brothers was Awesome! I went in with $2500 and stated that is all I had. I got into a 1998 Grand Marquis and drove away with tags and all. I still have this car and live it, 5 years later and am keeping it as a backup. Even though it has high mileage on it, it's still my baby. Lol Best investment I've ever made.\n\nMy 2nd experience with Deer Brothers was Awful!!! My car died 3 days after purchasing it. Because I signed an \"As Is\" paper, Deer Brothers would not fix it. I am Extremely diappointed with this, and Absolutely will Not recommend this place. But paying $2700 for a car that I was only able to drive for 3 days is bull. I'm sorry, but anyone that buys a car from there might want to take the vehicle to a mechanic before purchasing because You Will get Ripped Off if you don't. Ok, just got off the phone with a mechanic and he stated that the engine needs to be replaces and will cost over $2000, not to mention there are transmission issues that need to be taken care of.\n\nThank you Brad Deery for helping out with this situation. I appreciate that you took the time to speak to bother my brother and myself, and fixed the problem by taking the car back and giving me another car to replace it. Not many people would do that, but you did. It is Greatly appreciated. Hopefully it will be a few years before I see y'all again. Be Blessed and have a Great day.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNneFptOTN3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICgxZm93wE%7C%7C?hl=en","owner_reply":{"text":"Yvette,\nSorry to hear you are having problems with your car.  Unfortunately you are correct when we sell a vehicle that is 17 years old with high mileage we have to offer them \"As-Is\".  We are very clear when selling vehicles like the one you purchased that the vehicle is \"As-Is\" so there is no confusion.  That is why we asked you indicate your understanding of this policy on the form that states \"This vehicle is being SOLD As-Is, As-Is, As-Is This vehicle is being SOLD with ALL FAULTS and customer is completely aware of this.  Customer declines option to buy mechanical breakdown insurance.  All repairs are at the customer's expense.  There is absolutely no guarantee or warranty on this vehicle.  Customer is 100% at risk for any and all repairs.  Also you signed the inspection on the vehicle that we performed and it clearly shows this vehicle had known issues when you purchased it.  Your signature is also present on the Federal Trade Commission label stating As-Is No Warranty and the purchase agreement which again clearly states \"As-Is\".  You indicated your understanding of the terms of the sale with your signature on five separate forms.  Again we will disclose to the best of our knowledge what issues a vehicle may have and are glad to share that with the customer.  Customers are also welcome to have their own inspection performed on vehicles as well.  Again sorry to hear you are experiencing issues with your 1999 Dodge Intrepid, however, we believe in full disclosure and we unlike other dealerships we would rather a customer decide not to purchase a vehicle we offer \"As-Is\" than to have expectations of an older vehicle with high mileage not having issues of any kind let alone major issues.  Thanks for taking the time to express your concerns and please let us know if you would like copies of any of the paperwork you signed when you purchased your vehicle.","date":"2016-03-17"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNRODhyVkFREAE","author":"teran buettell","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXmxjM8Ns6TxodIrpvUfkSzKFbWoC1b5mXaTogPaCBngkMPzz_y=s120-c-rp-mo-br100","rating":5,"date":"2016-03-30","text":"Needed tires for my car.  They were super helpful, listened to what I wanted, found me the best tires I have ever owned at a price that was comparable to what I have been paying for cheap ones.  Even my dad was impressed, and he always thinks I screw up on car stuff!  When I got there, it was clean, staff were attentive and pleasant.  Shuttled me to work with a smile.  Work done by the time promised.  The car wash and vacuum was the icing on the cake.  Very pleased.  Will definitely do business with them again!\n\nJust had my second experience with this dealership tonight.  Worked with salesman Blake Dichraff and could not have been more pleased.  He was pleasant, helpful, and gave no pressure at all.  I walked away with the car I came for, after test driving three total vehicles.  He got me a great interest rate with terms I could live with.  Everyone was super nice and made the experience totally worth the trip to West Burlington.  Thanks so much!  Five stars for a second time!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRODhyVkFREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICQ88rVAQ%7C%7C?hl=en","owner_reply":{"text":"Thanks Teran!  We appreciate your business and look forward to assisting you in the future!","date":"2015-11-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURBd1pMN2NREAE","author":"Austin Wright","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ-HcQC4AhfVhlqryyZS5Zt5oRLuRzdCyLfsmV9DaaJyQApMg=s120-c-rp-mo-br100","rating":1,"date":"2015-12-23","text":"I'm new to Iowa from Ohio and dealed with Deery Brothers and dealed with other dealers tried to charge me $3800 for a dent on my truck that cost a $1000 they low ball so bad would not recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBd1pMN2NREAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDAwZL7cQ%7C%7C?hl=en","owner_reply":{"text":"Austin,\nSorry to hear you felt differently regarding the damage to your grandfather's truck that he wanted to trade in for a new truck.  Had we received permission to have a proper estimate completed at the collision center we may have been able to give your grandfather a more accurate estimate of the cost to replace the rear quarter panel, repair the tailgate and repaint his truck.  If he received an estimate to repair his truck from an iCar certified collision center for $1000 we would recommend he return to that collision center and have them complete the work and we can reevaluate his truck at that time.  Regarding your grandfather's other trade with the salvage title it can be difficult to appraise a salvage titled vehicle when we have an opportunity to see and drive it.  With just the pictures to base an offer on it makes a difficult task even more difficult.  If your grandfather gives us an opportunity to physically see the other trade we will be able to make a proper inspection of the other trade and make him a more accurate offer.  Please have your grandfather let us know when he has the damage repaired and when he can get both trades to the dealership to have proper appraisals completed.  Please have your grandfather contact us if he has any questions.","date":"2015-12-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURnclBQNEVBEAE","author":"Kearstin Sill","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXH9nnNMvHcJEGIcX_o_i0LpbynVTy7kEgDNuagmH64GDGSi5jD=s120-c-rp-mo-br100","rating":1,"date":"2015-12-12","text":"This dealership is an absolute JOKE!! Jacked my dad around about buying a 2004 Jeep Wrangler Unlimited. He took his Rubicon to trade a couple weeks ago and the salesman low balled him so bad on trade, he was wasting my dad's time. Dad made an offer to write out a check for the Jeep on the spot, but his offer was too low and the sales guy let him walk. He called and called, but felt like no one was putting him high enough on their priority list to take care of him. Promised time and time again that they would get back with him to let him know if the Jeep was still available or not after a few others test drove it. Never got a phone call back!\nThis past Thursday (12/3) I called for my dad to see if the Jeep was still available. I spoke to Ivan and he told me it was being test driven at the time, that he would get back with me to let me know if it sold. Saturday (12/5) night 5:50, I had to call back myself.\nOn Friday (12/4) my dad finally called one last time to see if it was available. He spoke to the salesman, and he told dad a friend of the owner's had test driven it on Wednesday, and he decided not to buy it! Dad told him he wanted it and that he was on his way to come pick it up. Right then. We live about an hour from Burlington. He was on the road for about 25 minutes when the dealership called and said they talked to the friend who drove it on Wednesday and now he changed his mind and decided he wanted the Jeep so they sold it to him instead.\nWorking customer service, you learn to treat others the way you would want to be treated. And the way you make your customer feel is what sticks with him or her. This dealership made my dad feel bothersome and like he wasn't important! He has made a point to make sure he never buys anything from you guys! Ever! You wasted his time and yanked him around over a Jeep he had his heart set on!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURnclBQNEVBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDgrPP4EA%7C%7C?hl=en","owner_reply":{"text":"Kearstin,\nSorry to hear your father had a less than desirable experience.  It is surprising how often it happens that two or more customers are interested in the same vehicle at the same time when we have over 600 vehicles available at our West Burlington location alone.  We of course do understand that not every used vehicle is exactly alike and when we have one available that is especially unique such as the Jeep your dad was interested in purchasing.  It inevitably turns out that one or more customers may be upset that they did not purchase it when they had the opportunity for whatever reason.  In order to be fair to all customers we offer all of our vehicles available on a first come first serve basis.  Unfortunately from the time your dad first contacted us and the time it was being driven by another customer he did not agree with the price the Jeep he missed the opportunity to purchase the vehicle in that two week period.  We certainly hope your father and yourself reconsider your position as we would be happy to contact him if we trade for a similar Jeep.","date":"2015-12-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNBaDgyWVZBEAE","author":"Tiny Malone","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUMk4SeqkLg2W6hHBDKe0-PsjSHntnGpesBkTjliWtIs_kTBAX8=s120-c-rp-mo-br100","rating":5,"date":"2015-10-15","text":"Good group of people here who really work hard to find the right truck and make it all work. Refreshing because my sales person really knew her stuff and the whole process was handled in just over an hour. Don't waste your time going anywhere else in West Burlington!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBaDgyWVZBEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICAh82YVA%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review!","date":"2018-04-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNBdzRqMC1BRRAB","author":"Matt Wilkinson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV9JX_AIom1hPXNlFSF4ebIjH2AKfoR9M5u1VZMFqHBR-WuqDM-Gg=s120-c-rp-mo-ba12-br100","rating":1,"date":"2015-08-12","text":"Super high pressure salesman that think they know everything but rarely do.  Our one requirement when looking for a car a few years back was that it not be red.   I kid you not, the dude brought us 3 red cars. We walked away.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBdzRqMC1BRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICAw4j0-AE%7C%7C?hl=en","owner_reply":{"text":"Matt,\nSorry to hear you did not have a pleasurable experience when you were in a few years back.  I hope we can do a better job for you in the future.  Please don't hesitate to give me a call directly if I can be of assistance.\nTerry Mertens\nGeneral Manager","date":"2015-08-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNRdk5xZk5BEAE","author":"Kevin Austin","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLYPd-vVjWOhMengwR9V0zZc4wkXBduChNhI2rM57D5aytm=s120-c-rp-mo-br100","rating":1,"date":"2015-01-15","text":"I had ordered some accessories from Deery Brothers, for my 2014 Ford F-150. The sales lady, Cindy, was very nice and professional. However, the workers, not so professional. i have a towel on my ds seat, and it was left on the floor. The shop manager told me that he would be able to have his guy spray the bed liner smooth, and that didn't happen. Worst of all, i've had my brand new truck for 3 weeks, and they were the one's to put the first scratch in it. They were lazy in trying to fix it up for me. It was pretty deep, and they didn't even buff on it like the kid say they did. They put touch-up paint on it and that's it. There was another mark too, and it was still there, when in fact, i could have buffed it out my self ( have being a body shop painter in the past). Ill have to take care of it myself when i get back home. They didn't even wash it up for me. I was told that their car wash was down. Funny, cause i seen a kid washing a car.  I WOULD NOT RECOMMEND THESE GUYS TO ANYONE. build/paint me a dog house.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRdk5xZk5BEAE!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICQvNqfNA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURnaEltQXl3RRAB","author":"Julie Bergeron","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ4pwxb_Kj8S4JNSn2hcAFVbVRs6aOWEEHn-vIaf794NBDdmw=s120-c-rp-mo-br100","rating":5,"date":"2014-11-23","text":"My son is a student at U of Iowa and a tire blew on our 12 yo van a few days before break. We had the car towed to Deery.  Josh, in service, evaluated the problem (a bent rim), ordered a used rim (no new are made anymore) and had it repaired within a day.  Not only were we happy with their prompt service, but we were very happy that the bill was reasonable.  Thanks Josh and Deery GM.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURnaEltQXl3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDghImAywE%7C%7C?hl=en","owner_reply":{"text":"Julie, We are glad we got your van back on the road!","date":"2018-03-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNnMzRuOXp3RRAB","author":"Jane Evans","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWwjNmvnAoKQdgPu4uHDxJt531qCaU6gfVAgRoaNM5bp58gMpo=s120-c-rp-mo-ba12-br100","rating":5,"date":"2014-11-19","text":"I bought a new vehicle from Deery Brothers. I wasn't sure what color I wanted or if I would get a 2014 or 2015.  George encouraged me try a silver 2014 Enclave, and although it was nice, the color just didn't light my fire.  There are so many white and light-colored Enclaves on the road and I wanted something distinctly different.  George found a 2015 Chocolate Metallic Buick Enclave that is gorgeous!  It has all of the premium features that I will use...especially the BOSE sound and navigation system.  George also programmed in all of my favorite  XM radio stations and  synced my phone and my husband's phone for Bluetooth.  It was a great experience!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNnMzRuOXp3RRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgICg34n9zwE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review!","date":"2018-04-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURBMHQtTXNBRRAB","author":"Jeremy Stecklein","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXbZtMFdmo282hoJXePTyDW02FR3uSm1LdjwHlIITdKl9yKs_pe=s120-c-rp-mo-br100","rating":5,"date":"2011-08-26","text":"I had purchased a Jeep from Deery Brothers in West Burlington on 8/1/2011.  The salesman had told me the tred left on the tires were %50.  I took my Jeep to a tire dealer and they said i had a lot less than that left on my tires.  I called back and spoke to the Shop manager and he didnt want to do anything for me.  He said bring the Jeep back to us and we will look at it and let you know if there is anything we can do.  I live 1.5 hours away from them so it would be a 3 hour round trip to just see what they will do for me.  Another thing they told me that the drivers door lock is loud when you unlock and lock the door.  I was fine with that i dont care if it is loud when it locks or unlocks.  After i left Deery Brothers we went to get some food.  I locked the doors and went inside.  when i came out I didnt hit the unlock on the key pad and the door was still unlocked.  So I played with it for a little bit and found out that i cant lock my drivers side door with they key pad.  I have to hit the lock on the key pad and put my key in the door and lock it that way.  I cant even use the lock inside the Jeep to lock it when i try its like its stuck and I will break it if I push to hard.  So I had called the dealership back yesterday the 24th of August and spoke with Bradford Deery the owner.  Told him what was going on and he was kind of the same way as the shop manager and keep saying it was a as is car.  I told him I was mislead about the quality of the tires and was not told that the drivers door didnt lock right.  He still said it was a as is sale.  Well we had ended the call on that note.  About 5-10 mins later i had a missed call.  Brad had called me back and said he wanted to make this right and to call him back so we could figure this out.  He told me that they will fix the driver door lock and give me 2 new tires at NO COST TO ME!  I will continue to do business with this dealership becasue of the way he stepped up to the plate to handle this.  Thanks again Brad for doing this for me and not losing a customer for the rest of my young life.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBMHQtTXNBRRAB!2m1!1s0x0:0x14e86b2ed238c228!3m1!1s2@1:CIHM0ogKEICAgIDA0t-MsAE%7C%7C?hl=en","owner_reply":null,"verified":true}],"last_updated":"2026-06-10T23:53:31.903Z"}