DeBold
I recently purchased a used truck at deery Brothers. I dealt directly with Sean, who is constantly improving his salesmanship skills to make his grandmother proud. I learned this in conversation, waiting on paperwork. Sean was patient with any complaints or concerns I had. I'm sure my wife had him wishing we'd leave at one point or another. I had a mostly positive experience. Lacking 1 star isn't bad by any standard. My 1 complaint is financial. There just wasn't any room to come down on the used truck or to come up on my trade-in. Yes, that's typical at a dealership, but these are the highest interest rates I've ever financed under. Every dollar counts. Deery management, take care of your sales team. They were standing out in the cold, waiting for me to splash them with a puddle. I believe compensation is in order.
Response from owner
April 21, 2023
Other reviews
Gregg Phillips
Very pleased with Deery Brothers Art Krantz Was the sales Consultant I worked with We had a couple of hiccups that he stayed on top of And made sure I was happy when I left,,Also very pleased with the service department,,,Ill be doing business with them again
Susie Kraciun
Eric Rios was amazing! He was very patient with me and when I finally made a decision he was super helpful.
Connie Taylor
Anytime I have done business with Deery Brothers they have always been very friendly, respectful and very helpful. Great bunch of guys and gals. Thank you! Greatly appreciate you all.
Pauline Phillips-Gill
I was slightly disappointed because on my previous visit I had asked a question and I was told they would get back to me but no one did. I reminded them I never received an answer they said sorry it was denied by Toyota. Except I had bought the interior package and she said no you bought the exterior then went back and said yes you did get the interior package. Just was disappointed as I was there for 2 1/2 hours. Was told I need a new interior air filter, which I bought. The paper I was given stated all these items that should be done totally 700. But none of this was discussed and why wouldn’t it be covered?