Kara Wickert

pinoy texas rider p

I was ready to buy a new truck with them and pay cash but told me they don't accept cashier check. I buy car and motorcycle in texas and out of state all the time and they accepted our cashier check .. they want me to wire a big amount of money before even flying to Iowa to see the truck which is a red flag to us... One thing about wire transfer is i can make mistakes or get scam and i would never see my money again !!

Jeff Shelby

Just got an oil change. Worked out fine..

T H

The worst dealer I’ve ever interacted with, flat out. They had a vehicle I wanted so I called them and was informed they only do wire transfers or after 10 days and a cashiers check clears they would release the car. That’s not business works. The only good thing they did for me when I arrived was pick me up at the airport. When I first went to look at the vehicle I was told “we just did a detail on it” popped the hood and it was dirtier than all get out. The vehicle had residue on the trunk lid from what looked like a sticker but since I was driving 7 hours back I said “guess it’s kinda late for a detail”. Went into the finance office to sign paperwork and was originally told they’d do my title papers and send them to me in the mail but I had already confirmed with Tim that I’d be leaving that day title and keys in hand. Kyle went to confirm and then handed me back the title and said it was all good. I asked if it had been filled out and he said I should have no issues. I drive the car to a food place to wait out the tornado warning and when I went to move the car at the restaurant the vehicle wouldn’t start. Battery cables were loose, tightened them up enough and went back to the dealer to tighten them up completely and then realized the wiper blades were about as old as the car. Drove off and for 7 hours the car had no issues on the way home. The following day I went to put the vehicle in my name and couldn’t because the title was not filled out. I had to overnight the title back to the dealer and then they sent it back but didn’t cover the charge, even though it was their mistake. Then when I went to take a look at the car realized all of the rotors on the car were basically trash and the barrels on the wheels looked liked they’d never been cleaned. Positive note Steve and Kyle were nice, downside their company sucks and the excuse “that’s policy” was used. I hope this is an oddity but I cannot recommend this dealer to anyone. In fact I’ve instructed a few people to steer clear and go somewhere else.

Reggie Van Gleason

Helpful sales rep made for a easy test drive and helpful purchase process. Much easier and painless than expected. Recommend Steve Donald!