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Deery Brothers Inc.

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Luke Thomas

September 20, 2017 · review of Deery Brothers Inc.

I drove 4 hours from out of state to come look at a car. I told them I had my reservations and they assured me that the car is in great shape. Upon arriving and inspecting the car the paint on the trunk was dried out and flaking off and the bumper was out of alignment. I told them this and they came down on the price a bit. When I took the car to get the body issues fixed I was told that there were more issues than what the dealer had described. On top of that, the paint job was shoddy. To get it fixed properly was going to cost way more than the amount that they came off of the price. I called Deery brothers and spoke to Tim, the used car manager and told him the ordeal. He offered no help and basically said good luck. Overall, they did a poor job of representing the car. The car inspection failed to find flaking paint and parts that aren't aligned correctly. Guys were shady and took advantage of a first time young car buyer. Will not be returning again.

Response from owner

Luke, Sorry to hear you are not happy with your purchase. It appears the dealership did make some concessions for you regarding some of the issues you found when you inspected the vehicle. Sorry to hear this mutually agreed to compromise was not to your liking after you took possession of the vehicle. We will certainly visit with our technician that performed the inspection on the vehicle you purchased, however, we may not be able to find and/or notate all blemishes an eight year old vehicle may have on it's exterior or interior. It is certainly our wish as well you would have noticed any other blemishes on the vehicle prior to you purchasing the vehicle. As it appears you would not have made the purchase. It is never our intention to hide anything from customers this is why we allow everyone to fully inspect a vehicle before they purchase a vehicle and even encourage customers to have their own mechanic or technician inspect vehicles prior to purchases. This is especially true with the purchase of an eight year old vehicle that is sold "as-is" with no warranty of any kind. We hope you reconsider your position to not return in the future. We do appreciate your business and hope you enjoy your car.

September 21, 2017

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