Angela Kienzle

Item: Deery Brothers Inc.
Rating: 1
Author: Angela Kienzle

December 15, 2018 · review of Deery Brothers Inc.

My experience was horrible. I will never buy another car here and would advise others not to as well. My seat would not go back in my car. I let my salesman know and he told me they would fix it before I left. They brought the car back up to me and the seat still was not fixed. I let the salesman know that it still was not fixed and he said they have done all they could for me and they could not do anymore. This has been the worst service I've ever had. it was most certainly your dealership. I bought a monte carlo from you guys 2 weeks ago.

Response from owner

Angela, Upon reviewing our records we do not have any car purchases made under your name. Was it purchased under someone else’s name? Or did you intend to leave a review for a different dealership? This is Deery Brothers of West Burlington next to Westland Mall. Please contact our General Manager, Terry Mertens at (319) 752-6000. Or if you mistakenly left a review for the wrong dealership we would ask that you remove your review as our reputation is very important. Thank you so much. Angela, Deery Brothers of West Burlington at 200 S Gear Ave, West Burlington, IA 52655 has not sold a Monte Carlo in 6 months. Please review you paperwork and see which dealership you purchased your vehicle from. Again you are welcome to reach out to Terry Mertens he may be able to direct you to the correct person to help you with your concern at the dealership you purchased your Monte Carlo from. We will report your review to Google as not relevant to this location. Thank you.

December 15, 2018

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