teran buettell
Needed tires for my car. They were super helpful, listened to what I wanted, found me the best tires I have ever owned at a price that was comparable to what I have been paying for cheap ones. Even my dad was impressed, and he always thinks I screw up on car stuff! When I got there, it was clean, staff were attentive and pleasant. Shuttled me to work with a smile. Work done by the time promised. The car wash and vacuum was the icing on the cake. Very pleased. Will definitely do business with them again! Just had my second experience with this dealership tonight. Worked with salesman Blake Dichraff and could not have been more pleased. He was pleasant, helpful, and gave no pressure at all. I walked away with the car I came for, after test driving three total vehicles. He got me a great interest rate with terms I could live with. Everyone was super nice and made the experience totally worth the trip to West Burlington. Thanks so much! Five stars for a second time!!!
Response from owner
November 2, 2015
Other reviews
THOMAS JAY
Tried to buy a suv but they were unwilling to negotiate with me or even counter offer. I made an offer and was basically laughed at, salesman took my offer to someone who makes the decisions and could here them laughing about the offer, came back to the desk and said they were firm on the price, I said OK thank you and left. I drove down the road and purchased a vehicle from one of their competitors. I do not recommend buying a vehicle from this place,
Randy Richardson
Everyone was super-friendly making sure I had all my bases covered with insurance/rental car/paperwork. They kept me informed where my vehicle was in the repair process and when it was going to be ready for pickup. My insurance company even told me Deery Collision was their highest rated shop in my area. They were right. My truck looks great inside & out.
Marlen Blanco
I recently brought my car in for service and received a message recommending several additional services that my vehicle did not actually need. When I got back into my car, I noticed that everything from my glove compartment had been left scattered, most likely after checking the cabin air filter. Nothing was placed back the way it was. Additionally, the floor mat was thrown into the trunk on top of my gym bag and other belongings I had there. I have serviced my vehicles at other Toyota locations before, and they usually leave the car organized and as they found it. Unfortunately, this time the experience was not good. It’s disappointing, especially since this is the only Toyota location close to me. I simply wanted to share this feedback so that future customers receive better care and attention to their vehicles.
Kyle Bawden
Very professional very courteous