Ryan Peiffer
Sale was easy and quick . Downside was interior detailing of vehicle , even wholesale vehicles at 14k price I expect not to spend hours detailing myself
Response from owner
September 10, 2024
Other reviews
jerry cochenour
Very nice people to deal with! They treat you like a person! Great service! Very clean shop! Keep up the good work!
Amy Ramer
My husband and I purchased a 2017 Chrysler Pacifica from this dealership about a month ago for $15,000. During the test drive we mentioned feeling a slight miss, but we were reassured after the vehicle was connected to a diagnostic computer that everything checked out fine. Shortly after purchasing the vehicle, the check engine light came on and we learned the vehicle has a major engine issue consistent with a failing head gasket — a repair quoted to us at approximately $8,500. The vehicle was sold with a 3-month / 3,000-mile warranty, and we are still within both limits. However, we were never provided any written warranty documentation at the time of sale. We left the dealership with only two pieces of paperwork, neither of which included warranty terms. Despite requesting the warranty information multiple times, we still have not received it. After several conversations with staff and management, we felt dismissed and frustrated rather than supported. While partial assistance was discussed, we were ultimately left responsible for thousands of dollars on a vehicle we had just purchased and had already raised concerns about early on. We understand used vehicles can have issues, but clear communication, transparency, and providing customers with warranty information should be standard practice. We ultimately chose to have the vehicle repaired elsewhere for significantly less. We are sharing our experience so future buyers make sure they receive full warranty documentation before leaving the lot and fully understand what is — and is not — covered. We have talked to several people too there because they claim to call them to work things out but I have talked to several people there and nothing gets solved!
Lisa “Lisa from Iowa” JENNISON
Later in the afternoon, valve problem on my tire - flat. Amanda and her professional crew got my car in and fixed it pronto! Under warranty - no charge! Thank you!
Jeffrey Horn
My truck was done on time with the work being done as we talked about,truck was washed and clean,very pleased