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Deery Brothers Inc.

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Ashley Schaefer

February 25, 2023 · review of Deery Brothers Inc.

I'm writing this review 13 months after purchasing a 2016 Lincoln mkc with 51k miles. It has been a nightmare! During test drive I noticed heated seats weren't working was aggressively assured it was just warming up, never have worked, there was no code given to me and sticker is gone so never been able to use keyless entry, locking lug nuts were put on the car, no key came with and had to spend $86 to get them off. I called regarding these issues and was just given the "sold as is" speech. I just spent $2,336 on replacing all 4 "brand new" tires (3 of 4 were all unmatching brand and tred) , 3 parts they had claimed to have just replaced, alignment, and labor. And the "free" oil change I was told would be honored at my local dealership was in fact not free or honored. For spending nearly $25k on this vehicle I would warn anyone to steer clear if you expect any post sale assistance or customer service!

Response from owner

Ashley, Sorry to hear you have had some maintenance issues with your vehicle. Deery Brothers does not offer "free" oil changes. After reviewing the paperwork from your purchase you did purchase a pre-paid maintenance agreement so unless you canceled this service plan your oil changes and tire rotations can be performed at Deery Brothers Chrysler Jeep Dodge Ram in Iowa City and you are eligible for reimbursement if you paid for this service at a Deery location. Regarding any other issues it appears you indicated your understanding of the terms of the sale of the vehicle being sold "As-Is" with your signature on four different forms. You also indicated your intention to not to purchase an extended service agreement to cover non-wear repairs on your vehicle with your signature. We have found it to be best practice to be right up front regarding the terms of the sale by having customers indicate their understanding with their signature in multiple locations. If you would like to be provided with copies of anything you signed please contact the dealership and they will be provided.

February 25, 2023

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Other reviews

January 8, 2026

Jeanne Drollinger

Knowledgeable & friendly staff throughout Deery Bros. I have always trusted my vehicle to them. I would recommend their business.

October 22, 2025

Karen Wick

What else would you do on Christmas Eve, day? Buy a car. Checking out the on-line selections, Deery had the most to offer. I found about 4 to test. Called and talked with Ivan and he had them ready to try out for me. I was trading in my fairly new Honda. Wanted a SUV again. Ended up purchasing Nissan Murano. Love it. Ivan was pleasure to work with. Answered my questions and no pressure. Paper work smooth and everyone involved nice. Even decided to ceramic coat as suggested by Julie. Thanks, KLW

October 2, 2024

Henry Harris

Great place Anya was very pleasant to deal with and I loved the car I bought. Would highly recommend the only thing evenly remotely bad I have to say is I think that all cars should come with a full tank of gas when you buy it but that is a very small thing . Even though it was still a great experience and will definitely be going back.

October 2, 2018

Bradley Jones

I could not be more pleased with my experience at Deery Brothers. I got a great car and a great deal. When my lease is up, I'll be back at Deery Brothers.