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Deery Brothers Inc.

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All reviews

999 verified reviews, 4.4★ average, sorted by most recent.

Showing 551600 of 999 reviews.

October 2, 2024

Henry Harris

Great place Anya was very pleasant to deal with and I loved the car I bought. Would highly recommend the only thing evenly remotely bad I have to say is I think that all cars should come with a full tank of gas when you buy it but that is a very small thing . Even though it was still a great experience and will definitely be going back.

Response from owner

Thank you for the kind words about Deery Brothers. We're glad to hear you had a great experience with our team and that you're enjoying your car. Your feedback on the full gas tank is noted; we appreciate your input.

October 2, 2024

October 2, 2024

Logan Mcdowell

Colton was great and helped me find a car that worked for me and fit my price range.

Response from owner

We appreciate your feedback and are glad to hear you had a great experience with our team. Thank you for choosing Deery Brothers.

October 2, 2024

October 1, 2024

Jeff Hoffman

They gave me a fair deal and I appreciate that

Response from owner

Deery Brothers is glad to hear you appreciated the fair deal. We appreciate your feedback.

October 1, 2024

September 28, 2024

David Hazen

After recall issue was resolved left dealership and drove to my barber for hair cut. After haircut truck would sort of try to start. Called my mechanic and explained issue. He suggested that Deery mechanic had not tightened battery cable properly after reattached it. Borrowed pliers from barber and was able to tighten cable enough to start truck. I was talking with TIM HEINIGER when truck finally barely started. Drove home unattached battery cables, cleaned them and posts, reattached cables properly and securely. Truck starts perfectly now. Maybe a fluke issue but real PIA.. Good thing it wasn't my wife.

Response from owner

David, Your feedback is very important to us. I would like to speak with you about your experience with our Service Team regarding repairs done to your vehicle. Please reach out to me directly so we may discuss this further. Best regards, Terry Mertens General Manager Deery Brothers (319) 752-6000

September 28, 2024

September 28, 2024

james walter

Unprofessional, lied to blatantly by salesman no apology or acknowledgement by management. Update I was contacted by the General manager and apologized to for the horrible service but as I should know it's a "first come first serve kind of business" it's a shame greed overcomes willingness to help a customer

Response from owner

James, I visited with the salesperson you were working with regarding the situation. The salesperson you were working with did not realize the vehicle you were interested was being shown to another customer by another salesperson when you text him stating you were on the way to the dealership. I certainly understand your being upset upon your arrival to discover a deal was being finalized with another customer. I do apologize for your experience. It is unfortunate the other customer was here before your arrival, however, after they test drove it and were deciding whether to purchase the vehicle it would not be appropriate to explain to them, they could not purchase the vehicle because another customer just informed us that they were on the way to purchase it. After twenty-eight years at Deery Brothers, I have seen two customers wanting to look at the same vehicle at the same time numerous times and one party is happy the other is disappointed. Most customers are understanding the timing was just not right. We must offer our inventory as a first come first serve basis as an overwhelming number of other businesses operate. We encourage our customers to secure vehicles via credit card if they are unable to physically bring the deposit into the dealership immediately. I would have reached out sooner, however, the first time I was made aware of your experience was your Google review. I encourage all customers to reach out to me if they have any issues. This allows me an opportunity to rectify the situation or to apologize and promise to do a better job in the future if a solution cannot be realized. Again, sorry for the poor timing and how the staff handled the situation. I hope you find a vehicle that suits your needs and if you see something else on our lot you like I invite you to reach out to me personally. Terry Mertens General Manager

September 20, 2024

September 28, 2024

Gail Hartman

I have to say that the entire staff was professional and courteous and did a very good job.

Response from owner

Thank you for your kind words about our team. We're pleased to have met your expectations at Deery Brothers. Have a great day.

June 22, 2024

September 26, 2024

Keela Nichols

I not only got a great car but had a good time doing it. Deery Brothers salespeople and financing team are all great to work with!

Response from owner

Glad to hear you enjoyed getting your new car. Thanks for choosing Deery Brothers. Wish you many safe and happy miles ahead!

September 26, 2024

September 25, 2024

Shelby Sines

Love the staff there! Met with Anya and also communicated with Colton. Would highly recommend going to them! Very helpful!

Response from owner

Thanks for your recommendation. We're glad you found our team helpful. Have a great day!

September 25, 2024

September 25, 2024

H D

Brandon Juarez was excellent and made the car buying process enjoyable. He worked with us to find exactly what we needed

Response from owner

Thanks for sharing your experience with Deery Brothers. It’s great to hear our team made the car buying process enjoyable.

September 25, 2024

September 24, 2024

Timothy Monson

Excellent service, done well, easy to schedule, would buy/have service with this company again

Response from owner

Thank you for your review. Deery Brothers is pleased to know the service met your expectations. Have a great day!

August 21, 2024

September 23, 2024

Christal Hicks

Wonderful customer service, i needed a new battery and was running late to an engagement out of town. Sorry guys i can't remember your names but they went late to lunch so i get on the road sooner.it was greatly appreciated.

Response from owner

Glad to hear you appreciated the service. I'll pass on your kind words to our team at Deery Brothers. Wishing you safe travels.

September 24, 2024

September 23, 2024

JAY DAY

Recently our car was repaired and Progressive Insurance handled directly everything with Deery and we received excellent service.

Response from owner

Happy to hear Progressive Insurance and Deery Brothers worked together to provide you excellent service.

September 23, 2024

September 21, 2024

Danny Haas

Wonderful service, I had the pleasure of working with Anya and she answered all the questions I had no problem at all and was very easy to talk to and I am extremely happy with my new 2024 Toyota Rav4 XLE Hybrid. I would definitely recommend Deery Brothers for both vehicles and the service. Financial representative was also very helpful and friendly.

Response from owner

Great to hear about your positive experience with our team and the Toyota Rav4 XLE Hybrid. We appreciate your recommendation. Enjoy driving your new vehicle!

September 21, 2024

September 20, 2024

Diane Boyd

Wonderful experience. Wendy Miller is the perfect sales person. Came in on her day off to help me buy the vehicle I wanted. Kevin Mehaffy got the paperwork done in record time. I was pretty much in and our. Highly recommend Deery Brothers in West Burlington.

Response from owner

Thank you for the high recommendation. Happy to hear our team provided excellent service at Deery Brothers in West Burlington.

September 20, 2024

September 20, 2024

Sawyer Gould

Great customer service and fast service!

Response from owner

We appreciate your kind words and positive feedback! - Deery Brothers

September 20, 2024

September 17, 2024

Benjamin Peterson

Great service. I had a quick approval they found the perfect truck in my price range with only a few questions. Would recommend anyone to come here.

Response from owner

At Deery Brothers, we’re glad our team could help you find the perfect truck. Thanks for recommending us and sharing your experience!

September 17, 2024

September 17, 2024

Robert Urbaniak

One of the best car dealer experiences I have ever had. I was skeptical to pay via wire transfer before I got to dealership. ( I'm from Chicago subs). But everything went smooth, fast and easy. All paperwork was ready at the time of my arrival and we finished transaction in 20 min. I saved around 6 grands compering to local prices.

Response from owner

Thank you for sharing your experience with Deery Brothers. We're glad to hear everything went smooth, fast, and easy for you. Enjoy the savings on your new vehicle!

September 17, 2024

September 17, 2024

Carl Peterson

I purchased 4 new replacement tires at Deery Brothers Inc. through Service Advisor Levi C. for my 2019 Equinox. Levi as always, is very knowledgeable, helpful and friendly. The day (March 16) of my appointment to have the new tires installed on my vehicle, I was met by Amanda K. as soon as I drove into the service area. She was gracious and very helpful and offered me transportation if needed. After the new tires were installed I was met by Joe R. and he gave me details and information regarding the new tires, rotation, care, and 1 year road hazard warranty. I appreciate great customer service and that is why I purchased new tires at Deery Brothers. Thank you!

Response from owner

Thank you for sharing your positive experience with our team at Deery Brothers. It's wonderful to hear about the great service provided during your tire replacement on your 2019 Equinox. Wishing you safe travels ahead.

April 21, 2023

September 12, 2024

Lee Hammer

The engine and engine compartment of my 2019 Jeep grand Cherokee Trailhawk was filthy. The Deery detail people cleaned it up and it looks like brand new now!

Response from owner

Thank you for recognizing the detail team's effort. We hope your Jeep Grand Cherokee Trailhawk continues to impress.

September 12, 2024

September 12, 2024

Brennan Horak

Very easy to chat with, get ahold of, and felt prioritized as a customer

Response from owner

Deery Brothers is pleased to know you felt prioritized. We appreciate your feedback!

September 12, 2024

September 12, 2024

Paulette Shappell

Very helpful with suggestions. I appreciated the car wash!

Response from owner

Deery Brothers appreciates your feedback and are glad you liked the car wash.

September 12, 2024

September 12, 2024

Benjamin Andrus

Good people and great service

Response from owner

Thank you for choosing Deery Brothers. We're pleased you had a great experience with our team.

September 12, 2024

September 11, 2024

Asia Millizer

We’ve always had very positive experiences with Deery and will continue to do business there.

Response from owner

Thank you for your ongoing support. We look forward to serving you again.

September 11, 2024

September 9, 2024

Ryan Peiffer

Sale was easy and quick . Downside was interior detailing of vehicle , even wholesale vehicles at 14k price I expect not to spend hours detailing myself

Response from owner

Ryan, We are glad to learn about the easy and quick experience you had with our Sales Team. However, I would like to speak with you about the status of your vehicle. Please reach out to me directly so we may discuss this in greater detail. Thank you, Terry Mertens General Manager Deery Brothers (319) 752-6000

September 10, 2024

September 9, 2024

Greg Fields

Fast service. Courtesy car used to get be back to work and then to pick up my vehicle.

Response from owner

Thanks for sharing your experience with Deery Brothers. We're glad our courtesy car service was helpful.

July 12, 2024

September 9, 2024

Scott Eversmeyer

Amanda did a great job selling the tires I needed

Response from owner

Thanks for acknowledging our team's hard work. Enjoy the new tires from Deery Brothers.

September 9, 2024

September 5, 2024

Chris Carel

Susie, Danielle, and Dean are so great and easy to work with. Vehicle was ready before it was even promised when I dropped it off. I highly recommend them for all of your Collision needs!

Response from owner

Thank you for your kind words. We're pleased our team and Collision services met your expectations. Enjoy your day.

September 5, 2024

September 5, 2024

Aftab sharif

great experience, very welcoming staff and very efficient. They even called me next day as my carbon filter was due for change and got it changed. Very impressed and highly recommend them.

Response from owner

Thank you for your high recommendation. We're glad to hear our team could assist you with the carbon filter. All the best from Deery Brothers.

September 5, 2024

September 4, 2024

Doug Lee

Craig Beck went the extra mile to make our deal happen. Craig was responsive from the beginning all the way through the entire process. Pricing was fair. Service was excellent. Would not hesitate to do business with again. Thanks Craig!

September 4, 2024

Alec Braun

Had a great experience selecting and purchasing our family’s vehicle. Terry, Craig, & Mark were easy and enjoyable to work with! Any questions we had they made sure to get us the answer right away. We will be back for sure!

Response from owner

Thanks for letting us know about your positive experience with our team at Deery Brothers. Enjoy your new vehicle!

July 1, 2024

September 4, 2024

Stephanie

Great selection of cars! Anya was very helpful and patient. Friendly staff all around.

September 2, 2024

Lisa Walter

I can always count on friendliness along with professionalism from your staff. And thanks to Jake for helping me with how to work the GPS hookup from phone to the Buick. Deery Brothers gives you outstanding service!! Thanks again!! Lisa

Response from owner

Thanks for the kind words, Lisa. We're pleased our team could assist with your GPS hookup on your Buick. Have a great day from all of us at Deery Brothers.

September 2, 2024

September 2, 2024

Sherry Seager

I have been with Deery Brothers for over 20 years . George Rinker has been my go to guy for any questions and concerns I might have. He recently helped me to navigate buying my lease . I have always felt well taken care of by everyone there. Thank you for all your help.

Response from owner

Thank you for the 5-star rating! We appreciate your support.

September 2, 2024

September 1, 2024

Scott Warner

When I called to check availability the salesman walked to the vehicle and physically verified it was still there. Then knowing I was 1 1/2 hours away he drove the vehicle and gave me his honest opinion on it. When I arrived we test drove the car and I decided to purchase it. It took less the an hour to complete the transaction. They were awesome.

Response from owner

Thank you for sharing your positive experience with Deery Brothers. We're glad our team could assist and streamline the process for you efficiently. Enjoy your new car!

September 1, 2024

September 1, 2024

Mark & Jody Crooks

Deery Brothers was very accommodating during the scheduling, diagnosis, and repair of my truck.

Response from owner

Thank you for sharing your positive experience with Deery Brothers. We're glad to hear things went smoothly with your truck. Take care!

September 1, 2024

August 29, 2024

Meghan Benjamin

Love my new explorer. However; after being told my car received all “green lights” on the inspection, I drove it off the lot to find out it had some issues. I am waiting for a service appointment to have them repaired. Fingers crossed we get it figured out. My sales person, Rayne, was very friendly as was Keven in the finance department. I did not feel pressured at any point of the sale.

Response from owner

Thank you for the feedback. It's great to hear about your positive interactions with our sales and finance team. Please reach out directly if you need further assistance with your new Explorer – we want to help resolve the issues soon.

September 3, 2024

August 26, 2024

Billy Loman

I had a fantastic experience purchasing a vehicle from out of state. Anya as well as the finance manager made it a seamless process and helped tremendously throughout the entire experience. Would not hesitate to do business here again!

Response from owner

Thank you for your kind words about our team at Deery Brothers. We're pleased to hear they made the process seamless for you. Wishing you enjoyable drives in your new vehicle!

August 26, 2024

August 23, 2024

Sheri Wilson

Jacob, Scott & Wendy were great to work with. The purchase of my car went smoothly from start to finish. Everyone was very responsive to my calls or texts. I absolutely love my BMW 840!!!

Response from owner

Deery Brothers appreciates your feedback! Glad to hear you love your BMW 840 – enjoy the ride.

August 28, 2024

August 22, 2024

angie gordon

Rayne was great throughout the whole process. Very patient, understanding, and easy to talk to.

Response from owner

Thank you for your kind words about our team. Deery Brothers values patience and understanding in customer service. We're glad to hear you had a positive experience with us!

August 23, 2024

August 21, 2024

Richard Mueller

Wife waited for oil change and tire rotation. Vehicle was purchased at Deery. After and hour they came to her to ask where lug nut lock key was. In the center console where they put it….however, couldn’t find it. Mean while wife has allergies and had to wait with hairy dog in waiting area, which gave her a runny nose and headache . Still charged us full price with not tire rotation.

Response from owner

Hello Richard, Customer satisfaction is a top priority for us as well as offering five-star service to our guests. I would appreciate the chance to speak with you about the experience you shared regarding your wife's recent visit for an oil change and tire rotation. Please contact me at your convenience so we can discuss your feedback in greater detail. Thank you, Terry Mertens General Manager Deery Brothers (319) 752-6000

August 30, 2024

August 21, 2024

Hunter Marie

Attempted to cash in my KBB offer. I entered in all damage to KBB and so that was factored into my offer. I was contacted about my offer and asked to come in. I even explained that I’ve attempted to use this at other dealerships who offered me less than KBB cash offer quoted me at and their reasoning were damages that had been entered and calculated in KBB. I was assured that shouldn’t be the case. When I got there I got another lowball offer just like I did at the other dealerships and again using the same damage that was entered in KBB as their reasoning. I would understand if it was a surprise damage or something not disclosed, but to offer something lower and then say it’s due to damage that I disclosed in KBB already should get your right to KBB consumer information revoked.

Response from owner

Hunter, We do appreciate the opportunity to purchase your vehicle. Although KBB Instant Cash Offer is usually very accurate it may not be as accurate with a thirteen year old vehicle with over 180,000 miles. And of course a KBB Instant Cash Offer is subject to inspection which we did not get an accurate description though KBB. The smell of anti=freeze in the vehicle was not disclosed nor was the fact the vehicle would require new tires to be sold on our lot. There also was considerably more damage on the vehicle than what was disclosed. Perhaps the KBB Instant Cash Offer would have been a little more accurate if all the information was entered and disclosed. Good luck selling your vehicle.

August 22, 2024

August 18, 2024

Richard Lasley

Sales gal that helped us was great thank you.

Response from owner

Glad you had a great experience with our team at Deery Brothers.

August 22, 2024

August 16, 2024

Keyshiaunna Jones

I got a brand new car from them a 2023- me being the only owner. For the second time now my car has said loss of engine power. If you think this dealership would be helpful think again. They don’t give you loaners. Most people have jobs to get to. They aren’t helpful in the least. I will never get another car from them again. If you’re smart you’ll do business elsewhere! Zero stars.

Response from owner

Hello Keyshiaunna, Thank you for taking the time to leave us a review. I would like to learn more about the concerns you are experiencing with your vehicle and the level of customer care our Service Team has provided you with. When you have a moment, please reach out to me directly to further discuss this matter. Thank you, Terry Mertens General Manager Deery Brothers (319) 752-6000

August 22, 2024

August 16, 2024

Ann Gerst

They were very good to work with. Just waiting on the part for my air conditioning/heater to come in so they can complete the work!

Response from owner

Glad to hear you had a good experience with Deery Brothers. Thanks for your patience while we get the part in!

April 20, 2024

August 15, 2024

Christa Smith

We had a great experience at Deery. We worked with Colton and couldn’t have asked for better or more informed service. He listened and didn’t try to push us into something that wouldn’t fit our lifestyle. We 100% bought from Deery because of him. Kyle in finance was very helpful and easy to work with. We appreciated all the work and time he spent getting everything ready for us. Thank you guys, we love our new ride!

Response from owner

Thank you for sharing your experience with Deery Brothers. We're glad our team could assist you and make the process smooth. Enjoy your new ride!

August 21, 2024

August 15, 2024

Timothy Gray

Do the best job ever and care about your vehicle as much as they care about you they always do the best for me thank you Deery Brothers

Response from owner

We appreciate your kind words. It’s our goal at Deery Brothers to care for both you and your vehicle. Take care!

August 21, 2024

August 15, 2024

Neal Acklie

Fast and efficient and great salesman great to deal with.

Response from owner

Thank you for choosing Deery Brothers. We’re glad our team could assist efficiently. Enjoy your new purchase!

August 21, 2024

August 13, 2024

wayne berndt

They were very thorough in checking my car besides taking care of my recall. I am very pleased with the service and the courtesy that they showed. I would probably recommend them if I was asked.

Response from owner

Thank you for recommending Deery Brothers. We're glad you're pleased with our service and thoroughness. Best wishes.

August 13, 2024

August 13, 2024

Connie Meller

The service guy was very helpful & kept me informed of how work was coming along. Also saw that things I needed done were fixed. Overall this man was very helpful & courteous.

Response from owner

Deery Brothers appreciates your feedback. We’re glad to hear you had a positive experience. Best wishes from our team!

August 13, 2024

August 10, 2024

Angela Burbridge

All employees that we had contact with were very nice and helpful. Byron and Rayne were both very friendly. Kevin was very patient and explained the ins and outs of credit scores. We learned some great tips from him. I would highly recommend your dealership to others.

Response from owner

Thanks for the kind words about Deery Brothers. Great to hear our team provided such helpful advice. Take care!

August 10, 2024