Timothy Gray
Do the best job ever and care about your vehicle as much as they care about you they always do the best for me thank you Deery Brothers
Response from owner
August 21, 2024
Other reviews
Judy Wakeland
Excellent communication Friendly personnel.
Heide Swan
Service was good This issue was addressed w sales prior to purchasing the vehicle, sales blew me off blaming weather. This should have been repaired for free.
Nikki W
They were courteous and nice to us. They did a great job on my vehicles service appointment and were fast.
Tim Eggleston
Just an awful place to get your car fixed. Customer service is the worst. Edit: My car was serviced there. When I bought my car at Deery, there was a slow leak in the tires, which I was told would be fixed for free. I scheduled an appointment to have it worked on, but when I got there, the service manager said I would have to pay for it. Which I refused to do. So I waited for 3 hours on a Saturday afternoon for someone to tell this guy this was agreed upon as a condition of buying my car. Of course then it was too late to fix it, so I had to reschedule another appointment for the next Saturday. Edit 2: It was definitely Deery West Burlington. This occurred in January 2017. Also, while I was waiting in line, several people ahead of me brought their car in for warranty work, only to be denied because of some technicality. Except for one guy, who was told that they just weren't going to honor his warranty. It seemed like the only job of the service manager was to deny people legitimate warranty service. And he seemed to enjoy it.