All reviews
999 verified reviews, 4.4★ average, sorted by most recent.
Wayne VanAuken
Rayne was great but the time we were there was way too long.
Response from owner
December 7, 2024
Chris O'Keefe
Service advisor very professionally handled my issue and kept me informed throughout the process. Vehicle repair was completed earlier than promised. I was very satisfied with my overall experience.
Response from owner
December 4, 2024
Erica Lambert
Fast/reliable service
Response from owner
April 29, 2024
Angela Shepard
It was very easy, we were all done within a couple hours, it was great!!!!
Response from owner
December 2, 2024
Mike Ponsot
The body shop is the best in the area. Very accommodating and a friendly staff. They do top quality work.
Response from owner
December 1, 2024
Gregg Calderwood
Came in to service unannounced and without an appointment. Was taken care of promptly without hesitation. Everyone was courteous and professional. Couldn’t really have asked for anything more.
Response from owner
November 29, 2024
Janet Baity
Took in for recall work. No took in for tire rotation
Response from owner
April 24, 2024
Steve Geisler
Great experience from 1st contact until driving off the lot in my new car. Anya Clark was amazing. Smooth and simple process. Only downside was it is the 1st car I've ever purchased where I didn't leave the lot with a full tank of gas.
Response from owner
November 27, 2024
TimothyS
Had a recall repair that needed to be done on my Mazda. Easy to make and get an appointment quickly. Service manager and staff were courteous and friendly. Problem was resolved quickly.
Response from owner
November 26, 2024
James McDowell
Jim was very helpful in providing service for my vehicle. The team completed the work ahead of schedule.
Response from owner
November 26, 2024
Pauline Phillips-Gill
I was slightly disappointed because on my previous visit I had asked a question and I was told they would get back to me but no one did. I reminded them I never received an answer they said sorry it was denied by Toyota. Except I had bought the interior package and she said no you bought the exterior then went back and said yes you did get the interior package. Just was disappointed as I was there for 2 1/2 hours. Was told I need a new interior air filter, which I bought. The paper I was given stated all these items that should be done totally 700. But none of this was discussed and why wouldn’t it be covered?
Response from owner
July 16, 2024
Dave Swaim
Good price. Friendly and knowledgeable. No pressuring and answered all questions. Very professional!
Response from owner
November 24, 2024
Jackie Kelley
Greg was my salesman and he was great! He wasn't pushy and had answers to all of my questions.
Response from owner
September 3, 2024
Judith Shotwell
When I buy a car is not just price but service as well. This is my 2nd Nissan Rogue from Derry. The service department is great to work with. If decide to buy another car it will be from Derry because of the service department
Response from owner
November 22, 2024
Dusten Chapin
Great Experience getting the exact vehicle I wanted at a reasonable price. Huge shoutouts to Iziah, Preston, and Marc for helping me along the entire process to get the car that I wanted and making sure it was ready to go when It was finally in my hands.
Response from owner
November 20, 2024
Salinda c
Iziah and Preston are the best. Went above and beyond to get my son into the car he wanted. Very helpful and friendly and patient!!
Response from owner
November 19, 2024
Paula Mower
Deery makes it easy to keep your car serviced and running smooth. Thanks to all who worked on my car:)
Response from owner
August 27, 2024
Toby Lamb
Rayne made the process quick and easy. Definitely would recommend buying from Deery Brothers.
Response from owner
November 16, 2024
gary gary
If you want a deal on some new Nissans I highly recommend driving to West Burlington and getting a deal at Deery Brothers. I drove an hour and a half to get the lowest price within 250 miles
Response from owner
November 14, 2024
Chris Nordstrom
The work was done quickly. The problem was corrected. The price was reasonable.
Response from owner
October 15, 2019
Cindy Moon
Bought a new 2024 Nissan Rogue
Response from owner
November 11, 2024
Maxine SMUT,ZER
The associates are very knowledgeable and do their job well. Oil change and tire rotation and out in 45 minutes.
Response from owner
November 8, 2024
Dawn Beck
We just purchased a new vehicle and it was such a smooth, quick process. There was no pressure and when we went to pick it up, they had all the paperwork ready and we were in and out.
Response from owner
November 6, 2024
Terry Keith
I didn't like the way that my GPS on my Truck was changed when I complained to the service writer he sent me up front to find my salesman who was off that day the other salesman that I talked to did come out to the truck and reprogram the radio. The service technician should have returned my truck to me with everything set up as it was when I brought it in.
Response from owner
November 6, 2024
Walter West
Jake in service did a great job of keeping me informed on the progress of my granddaughters car repairs!!
Response from owner
November 5, 2024
Brian Richard
There service and sales department are awesome
Response from owner
August 23, 2024
Corey Stephens
Oil change and tire rotation was fast. I was in and out within 45 minutes. No pressure to get extra services that weren't needed at this time. The Service person was very polite and courteous.
Response from owner
September 11, 2023
todd randall
Amanda did a very good job as always
Response from owner
October 28, 2024
Gabrielle
Very nice and very helpful. Am happy with my new car.
Response from owner
October 27, 2024
Thelma ONeill
Dry happy to show me the model car I was researching
Response from owner
October 27, 2024
Jessalynn Sawyer
I found the exact vehicle I was looking for and it was a fantastic price!! Preston was absolutely awesome!! Couldn't recommend him enough.
Response from owner
October 25, 2024
Brandon Duncan
The dealership did a diagnostic of my brake system I told them to replace the brakes the said that they just needed lube to stop the squeaking a weeks later the squeaking came back after already paying them 500 they asked for an additional 670 to replace the brakes that I had already asked for all in all I will no longer be receiving services from you guys very disappointed in the way I was treated
Response from owner
October 26, 2024
Erin Mautino
The staff is kind and super helpful. They do their work efficiently and well
Response from owner
October 25, 2024
Ernie Voigt
Very pain free process, good customer service and follow up through repair.
Response from owner
October 25, 2024
Jenni Bentley
Bought this car somewhere else and had it in for repairs 3 times before asking to take it elsewhere. Brought it to Deery and it was fixed on the spot. So happy!😁
Response from owner
October 23, 2024
Sharon Walden
The piece in the back of my glove box was not put back in, and papers from it were on the floor
Response from owner
October 23, 2024
Chad Palmer
Amanda is a service Goddess! She knows how to treat customers and makes me want to not only come back, but recommend others ask for her. Great job Amanda!
Response from owner
October 22, 2024
Donald Olsen
We’re from NW Indiana, visiting family in Danville. Ready to return home but car wouldn’t start. Called Deery Brothers, had car towed there, service department was able to check it out very quickly and fixed the problem. It was merely a bad battery but they honored the warranty, washed our car and got us on the road.
Response from owner
October 21, 2024
jim hartrick
My sales person Steve Donald was very helpful and professional. Would definitely recommend him to others and will buy from him in the future.
Response from owner
June 10, 2024
Miguel Landeros
Appointment took about one and a half hours to cut and program the keys which I think it's very good time the person at the service desk was courteous and appear to know his job.
Response from owner
October 15, 2024
Luanna Howe-nelan
Bought a car from them on September 30th I have not even received the plates yet there's all kinds of things going out of my car already paid 3,000.00 and they tell me there's nothing they can do but I ain't got the plates for it yet so I give them a one-star very very poor poor poor people services and very poor with choosing to sell cars to people that they know are going to break down can you call and ask for compensation of some sort they tell you I'm sorry you bought it it's your problem.
Response from owner
October 16, 2024
david kreps
Very nice customer service! No pressure from the sales staff. Highly recommend!
Response from owner
October 14, 2024
Ryan Cook
Ivan was great to work with! Friendly, smart, and helpful.
Response from owner
October 14, 2024
Sticks on Stilts
Took my 2006 Pontiac Solstice to Deery in Burlington recently for a recall notice. It was a scheduled appointment. It did take quite a bit longer than what the scheduler had told me the day I called for the appointment but I'm happy to have this taken care of now. I did feel they should have told me at the start of the appointment that it would take almost twice as long as the scheduler had stated. But.... I also did not ask. I did text after maybe 3.5 hours to ask how much longer it would be and they replied with 1-2 more hours. That possibly was because I asked them to diagnose why the heater doesn't blow hot air. We ended up cancelling that diagnosis and was not charged for that. I would appoint there again or may try a more local place to me
Response from owner
October 10, 2024
Stephan Ackerman
I worked with Anya Clark on buying my new Toyota Tacoma and she was awesome to work with. She was upfront with everything and very informative.
Response from owner
October 10, 2024
Darryl Lane
Everyone treated me very well. I love the vehicle I purchased and was very satisfied with the entire purchase process.
Response from owner
November 4, 2024
Barbara Beasley
I always take my car to Derry Brothers for any kind of maintenance. I bought my car there. I was running late for my last maintenance visit, but they got me right in. No problem! I recommend Derry Brothers to everybody. Great job, guys!
Response from owner
October 8, 2024
Gary Johnson
The person I spoke to was kind and friendly
Response from owner
October 8, 2024
Christine Moses
My 2019 Nissan broke down and I had it towed to Deery Brothers to be fixed and from the minute I called and talked to Jessica to schedule it to be dropped off until it was repaired, I couldn’t ask for better customer service. Jim kept me up to date on what the technician found to be the problem as well as the estimated cost to repair it. I would highly recommend anyone needing service to go to Deery Brothers. I really appreciated all that was done.
Response from owner
October 3, 2024
Gary Houzenga
Above and beyond my expectations. No hassle. Just a nice experience
Response from owner
October 4, 2024