David Hazen
After recall issue was resolved left dealership and drove to my barber for hair cut. After haircut truck would sort of try to start. Called my mechanic and explained issue. He suggested that Deery mechanic had not tightened battery cable properly after reattached it. Borrowed pliers from barber and was able to tighten cable enough to start truck. I was talking with TIM HEINIGER when truck finally barely started. Drove home unattached battery cables, cleaned them and posts, reattached cables properly and securely. Truck starts perfectly now. Maybe a fluke issue but real PIA.. Good thing it wasn't my wife.
Response from owner
September 28, 2024
Other reviews
Rich Hollerauer
Deery was quick to get my vehicle in for service, yet took the time while there to handle any needs.
Rebecca Nichols
This dealership is actually horrible in their maintenance department. We bought a vehicle from a partner location and had to take it to this location within 24hrs of getting it. Was told they fixed the vehicle and they did not. Returned giving them 2 more chances as the same thing happened each time we picked up the vehicle. Actually had to end up driving the vehicle back to its original location as the vehicle was never fixed and returned the vehicle. I would never buy from any of their Locations again. Absolutely horrible
Debra Emmert
I had just driven from Delaware to Iowa and would have to turn around and go back in 2 days. Despite a packed service schedule, they were able to quickly diagnose the problem, rent me a car for my travels there in town and have the car done that evening. Everyone from the young man directing me to the correct entry bay and on from there went above and beyond and were all so kind. My car was clean and fixed for my trip back and for very reasonable price. As it turned out, local family members had all used them for multiple car purchases and service as well. All reported similar experience. Can't say enough good about them and thank them all for their help.
John Dewey
It was, as usual, quick and to the point. Well done, and friendly.