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Deery Brothers Inc.

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Hunter Marie

August 21, 2024 · review of Deery Brothers Inc.

Attempted to cash in my KBB offer. I entered in all damage to KBB and so that was factored into my offer. I was contacted about my offer and asked to come in. I even explained that I’ve attempted to use this at other dealerships who offered me less than KBB cash offer quoted me at and their reasoning were damages that had been entered and calculated in KBB. I was assured that shouldn’t be the case. When I got there I got another lowball offer just like I did at the other dealerships and again using the same damage that was entered in KBB as their reasoning. I would understand if it was a surprise damage or something not disclosed, but to offer something lower and then say it’s due to damage that I disclosed in KBB already should get your right to KBB consumer information revoked.

Response from owner

Hunter, We do appreciate the opportunity to purchase your vehicle. Although KBB Instant Cash Offer is usually very accurate it may not be as accurate with a thirteen year old vehicle with over 180,000 miles. And of course a KBB Instant Cash Offer is subject to inspection which we did not get an accurate description though KBB. The smell of anti=freeze in the vehicle was not disclosed nor was the fact the vehicle would require new tires to be sold on our lot. There also was considerably more damage on the vehicle than what was disclosed. Perhaps the KBB Instant Cash Offer would have been a little more accurate if all the information was entered and disclosed. Good luck selling your vehicle.

August 22, 2024

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