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Deery Brothers Inc.

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All reviews

999 verified reviews, 4.4★ average, sorted by most recent.

Showing 601650 of 999 reviews.

August 8, 2024

Galen Noard

Went there twice, the first to test drive , the second to try to finish a sale. Our sales rep, Wendy Miller did a great job explaining the cars we were looking at as well as answering questions about similar models and brands. Has communicated with us before and after the sale making sure we were satisfied!

Response from owner

We're glad to hear you had a positive experience with Deery Brothers. Our team is dedicated to providing great service and we're pleased our efforts met your expectations. Thank you for sharing your feedback!

August 8, 2024

August 8, 2024

Dawn Clayburn

Preston was amazing by listening to what I wanted in a vehicle. He suggested a SUV that I would never have thought of. I love it.

Response from owner

Glad to hear our team helped you find a great SUV that meets your needs! Deery Brothers appreciates your feedback.

August 8, 2024

August 6, 2024

Valerie Robertson

Salesman was very helpful. Didn’t take all day, as usual.

Response from owner

Thank you for your feedback. Glad to hear our team was prompt and helpful. If there's anything more we can do, feel free to let us know.

August 6, 2024

August 5, 2024

Todd Melvin

The whole experience was well done- from the convenience of the scheduling and shuttle ride to and from work to the repairs/maintenance and car wash. I’m extremely satisfied!

Response from owner

Appreciate the kind words about your experience with Deery Brothers. Glad to hear our services met your expectations.

April 21, 2023

August 1, 2024

Joel Salvador

The best place to buy a car by far, you cannot find a more up front, honest and easy to work with dealership. And one of the greatest selections of the area!

Response from owner

Thanks for the kind words. We're proud of our selection and honesty at Deery Brothers. Have a great day!

July 7, 2020

July 29, 2024

David Coffey

I was visiting out of town to participate in Ragbrai. I reached out just to see what the possibility was to have my truck serviced while I was gone for the week. No questions asked! Truck was serviced and waiting for me when I returned and to top it off, they let me use their shower facilities to clean up before a 14 hour ride home! Wonderful staff-Highly recommend!

Response from owner

Thanks for the high praise of Deery Brothers. Happy to hear our team could assist with your truck and provide some comfort after Ragbrai. Safe travels!

July 29, 2024

July 28, 2024

Kristen Jackson

We bought a vehicle recently from Deery Brothers and we couldn’t have been more pleased. Everyone was friendly and went out of their way to help us. Once we bought the vehicle they took time to show me how each feature in the vehicle worked. They have followed up after to see if I have questions. They made buying a car from them easy. We will be recommending family and friends for sure. Oh and my daughter loved the free popcorn!!

Response from owner

Thank you for your review of Deery Brothers. It's great to know our team made the car buying process easy and enjoyable for you. We appreciate your recommendations and are glad that your daughter enjoyed the popcorn!

July 28, 2024

July 26, 2024

Randy Richardson

Everyone was super-friendly making sure I had all my bases covered with insurance/rental car/paperwork. They kept me informed where my vehicle was in the repair process and when it was going to be ready for pickup. My insurance company even told me Deery Collision was their highest rated shop in my area. They were right. My truck looks great inside & out.

Response from owner

Thanks for the kind words about Deery Brothers. We always strive to exceed customer expectations and are happy to hear your truck looks great. Glad we could assist you through the insurance, rental car, and repair process smoothly!

July 26, 2024

July 26, 2024

Marjorie Bullerman

I had a very good experience buying my new 2024 Nissan with Casey.

Response from owner

Glad to hear you had a great experience at Deery Brothers. Enjoy your new 2024 Nissan!

July 26, 2024

July 25, 2024

Marsha Dace

Deery completed recall work on my car. They were friendly and completed the work quickly.

Response from owner

We appreciate the kind words. Deery Brothers is glad you had a good experience with our team.

July 25, 2024

July 25, 2024

Mary Ann Showalter

Excellent! They always take such good care of me! Top notch service and personnel!

Response from owner

Deery Brothers appreciates your kind words. We're glad you enjoyed the top-notch service from our team.

April 21, 2023

July 25, 2024

Larry Flaherty

Quick and easy, no issues.

Response from owner

Glad to hear your visit was smooth. Thanks from Deery Brothers!

July 25, 2024

July 24, 2024

Ann Kirk

I was kept informed of everything when I took my van in. Everything was explained thoroughly. They are organized and efficient!

Response from owner

Happy to hear you had a positive experience with Deery Brothers. Thank you for your kind words. Stay well!

July 24, 2024

July 24, 2024

Thomas Mumford

Was not scheduled but they worked me in for an oil change for my convenience.

Response from owner

Happy to hear that Deery Brothers could assist you with the oil change. Take care!

July 24, 2024

July 23, 2024

Randy Fraker

Very quick and thorough service. A+

Response from owner

Thank you for recognizing Deery Brothers. We're glad our service met your expectations.

July 23, 2024

July 20, 2024

Bruce Goettsche

I came in for an oil change and a regular check up. The inspection led to several things that needed to be addressed in my vehicle. I was given the choice on each of the issues. Everything was handled in a very professional way. I really appreciate it the use of technology to keep in touch. Another good experience.

Response from owner

Thank you for your review. We're pleased to hear about your positive experience with our oil change and inspection process at Deery Brothers. Take care!

July 20, 2024

July 18, 2024

Bonnie J. Elder

Went out of his way to find the car and color o wanted.

Response from owner

We're glad our team could assist in finding the specific car and color for you at Deery Brothers. Thank you for your review.

July 18, 2024

July 16, 2024

TechnoRAGE387

Quick and painless. Great experience! Would recommend. The reason for the 4 is I was asked for a $1000 hold the car fee which I opted against. Wendy was very nice and helpful

Response from owner

Thank you for taking the time to review Deery Brothers. We appreciate your feedback on the hold fee, and we're glad to hear our team provided good service. If you have any further concerns or need assistance in future matters, please feel free to reach out.

July 16, 2024

July 16, 2024

Gary Fagersten

I enjoyed my experience at this dealership.

Response from owner

Thank you for sharing your positive feedback about Deery Brothers. We appreciate it.

July 16, 2024

July 15, 2024

Mitch Doherty

Very fast service and great communication.

Response from owner

Thank you for recognizing Deery Brothers' swift service and strong communication. We appreciate your feedback.

July 16, 2024

July 13, 2024

Steve Kempker

Deery brothers and there team are ready for anything that's I can give. Thank for everything

Response from owner

Thank you for your positive feedback on the readiness of our team at Deery Brothers. We are glad we could meet your expectations.

July 15, 2024

July 12, 2024

Connie Sullivan

Dean at Deery Collision took care of getting dents removed from my car. Excellent results and I would highly recommend them!

Response from owner

Thank you for highlighting the quality results provided by our team at Deery Collision. It's great to hear your recommendation, ensuring confidence in our services. We appreciate your feedback at Deery Brothers.

July 14, 2024

July 12, 2024

Melissa

We always get great service!

Response from owner

Thank you for recognizing the service at Deery Brothers. We're glad to meet your expectations consistently.

July 14, 2024

July 9, 2024

Tina

I have nothing but great things to say about my experience with Deer Brothers. Beginning with the initial internet experience down to the customer service everything was seamless. They inform you of everything required prior to your purchase so there are no surprises. My sales representative was Zach he was very pleasant, patient and knowledgeable. This dealership is incredible and the way they treat their customers is second to none. I had a wonderful service experience. I'm honored to purchase my vehicle from. Especially from beginning out-of-state and after dealing with Deer Brothers. Well, thank goodness they made the purchase of my Lincoln a smooth process they delivered it to my front door. Within 48 hours. They understood the words customer service and took it to an exceptional level. Zach answered all of my questions and I had a ton of them since I was not at the dealership so I could not touch or see the car. He sent pictures, he sent videos, and everything I asked he responded, customer service at its finest! Thank you.

Response from owner

Thank you for sharing your experience with Deery Brothers. It's pleasing to hear that our internet interface, customer service, and the personalized attention provided by our team met your expectations especially in facilitating a smooth purchase of your Lincoln. We appreciate you taking the time to highlight how well we catered to your out-of-state buying process.

July 9, 2024

July 5, 2024

Jerry Hayes Ii

Service writer was awesome. He gave cost upfront. It ended up being cheaper than he estimated. And they gave my car a quick bath and vac.

Response from owner

Thank you for sharing your experience with Deery Brothers. It's good to hear that the cost estimation was accurate and even came in under budget, coupled with a complimentary car cleaning. We appreciate your feedback on the services provided.

July 5, 2024

July 3, 2024

Randy Dochterman

I know things have gone up a lot, but $100 for an oil change is crazy. No tire rotation or anything, just the oil & filter.

Response from owner

Randy, Your feedback is very important to us. I would like to speak with you about the prices provided by our Service Team for an oil change. Please contact me at your earliest convenience so we may discuss this further. I look forward to speaking with you. Terry Mertens General Manager Deery Brothers (319) 752-6000

July 4, 2024

July 2, 2024

Dean Spencer

Went in for an oil change. They did an inspection and confirmed pretty much what I thought needed to be done. Gave the estimate for each service and the prices were fair . A very professional and well run process. Will be happy to go back when needed.

Response from owner

Thank you for sharing your experience with the oil change and inspection services at Deery Brothers. It is great to hear that our team's professionalism met your expectations, providing a clear and fair estimate. We appreciate your feedback on how we run our processes.

July 2, 2024

June 30, 2024

Carmen Thatcher

Everyone at Deery was very friendly and helpful. They made the car by an experience wonderful. Rayne so friendly, patient, and answer all my questions.

Response from owner

Thank you for sharing your positive experience at Deery Brothers. It's great to hear that our team provided you with helpful service. We appreciate your feedback and are pleased that Rayne could assist you effectively.

June 30, 2024

June 23, 2024

dopescustoms

Had a good experience working with Anya. Will buy from again.

Response from owner

Thank you for sharing your experience with our team at Deery Brothers. We're glad to hear it was a positive one.

June 23, 2024

June 22, 2024

Kevin Garrison

I purchased a 2024 Nissan Frontier from Deery Bros. Nissan in West Burlington, Iowa and it was the best experience I’ve ever had buying a vehicle. The salesperson, Anya Clark, was extremely knowledgeable about all the features on the Frontier. She wasn’t pushy or overbearing and was really great to work with. The Finance Manager, Kevin, was really down-to-earth and explained everything very well. He didn’t try to upsell me anything that I didn’t need. He had all the paperwork ready when I arrived to take delivery. All told, I was at the dealership less than an hour. If you’re looking for a dealership that is low-pressure and customer focused, stop by Deery Bros. Nissan in West Burlington. You won’t be disappointed!

June 21, 2024

Robin Kiefer

James and the whole team were great to work with. No pressure and willing to let me take my time deciding on a vehicle.

Response from owner

Thank you for sharing your positive experience. Deery Brothers values the effort of our team to provide a comfortable environment for our clients. We appreciate your feedback on the no-pressure service you received.

June 21, 2024

June 20, 2024

Cindy Morse

Would definitely go back to this dealership, always been treated well there ,bought my car there took my mom back traded her car there very courtious people.

Response from owner

Thank to Deery Brothers for your positive feedback. We're pleased to hear about your satisfaction with our dealership and the courteous treatment you've received. We look forward to continuing to serve you well.

June 20, 2024

June 19, 2024

Whitley Schertz

We recently purchased a used vehicle. On our test drive, we found a cigarette, toy car and water bottle in the van that also had a DETAILED sticker on it?? We said it was fine, and no biggie. We drove 1 and 1/2 hrs to get there knowing we would be wanting to purchase the van because of the things that were specific to the vehicle. We also left with 58 miles until E because the gas person was gone??!???! And a promise for a full tank and detail at a later date. ON THE WAY HOME we realized our high-beam lights would not work. After we arrived home we tried out our (per advertisement) rear entertainment, that turns out did not work!!!!! We have also had issues with the gear shift not working, and not wanting to start. We called that week to get these things fixed, because well... we just bought it and these things were not noted to be defective!! We brought it in to be serviced, when I arrived there was talk about us having to pay for the services which is NOT okay! They then 'had to talk to the sales person to confirm' after FOUR hours, with my 3 month old twins..... they said they replaced the bulbs, and a battery in the key fob but could not replace the DVD player because it was aftermarket??? WHY advertise for it when it DOESNT WORK - FALSE ADVERTISEMENT??!?!?!! We have been in contact with them a few times to make the issue right, but they only promise us a tank of gas, a detail and a wash. HA! What a joke. We could have done all of this at home, but we were hoping to be treated fairly. Wrong, terrible service!!! Purchased under Logan and Whitley Alexander

Response from owner

We do show a purchase of a seven year old van with over 138,000 miles on it. Unfortunately a vehicle that old with that many miles is not eligible for an extended service contract and can only be offered for sale as-is. You may recall signing in four different locations you were aware the vehicle was offered for sale As-Is with no warranty or service contract. Extortion of a bad review will not change the company policy when offering a vehicle for sale As-Is.

June 20, 2024

June 18, 2024

Bud Carruthers

Oil change completed very quickly.

Response from owner

Thank you for choosing Deery Brothers for your oil change service. We appreciate your feedback on the speed of our work.

June 18, 2024

June 17, 2024

Jessica Keller

I took my 2017 Nissan Rogue in back in March 2024 for an issue with my vehicle. I had a warning malfunction with check engine light and crash sensor on the dash. The first time Deery Brothers replaced my transmission and 4 days later, I had the same issue. I had to tow it back up to them and they replaced my TCM and again, 4 days later I had the same exact problem. I decided to take my vehicle to another Nissan dealership to Galesburg, IL and they had to program my TCM after they found the issue which was a burnt up fuse. So I had to replace my fuse and fuse box. I couldn't drive my vehicle for over 2 1/2 months. I only got a rental during my transmission replacement. After that, I was put in a situation that was stressful to get to work and my kids events. Deery Brothers, you need to take responsibility for your techs not being up to par.

Response from owner

Jessica, Your feedback is very important to us. I would like to speak with you about your experience with our Service Team regarding work done on your 2017 Nissan Rogue. Please reach out to me at your earliest convenience so we may discuss this in further detail. Sincerely, Terry Mertens General Manager Deery Brothers (319) 752-6000

June 18, 2024

June 17, 2024

Lisa Ravenscraft

Always a pleasant reception, quick service, and easy check-out!

Response from owner

Thank you for sharing your experience with Deery Brothers. We appreciate your feedback on our reception, service speed, and check-out process.

June 18, 2024

June 14, 2024

Karen James

I contacted Deery after I found a used vehicle online that I was interested in. Ivan answered my initial call, answered my questions, and had the car pulled up and ready for a test drive when I arrived. He was very helpful and patient with my remaining questions and concerns. I've only had the car for a week at this point, but so far I am very pleased with it.

Response from owner

Thank you for your feedback regarding your used vehicle purchase at Deery Brothers. We appreciate hearing about your positive experience with our team and are glad to hear that the car meets your expectations so far. We value such detailed reviews from our customers.

June 14, 2024

June 13, 2024

Una Phelps

Overall buying a new car at Derry Brothers was a positive experience.

Response from owner

Thank you for your feedback on purchasing a new car at Deery Brothers. We appreciate your positive experience and look forward to continuing our service standard. If there's anything else we can do, don't hesitate to reach out.

June 13, 2024

June 9, 2024

Rich Perkins

Oil change and tire rotation. Patched rear tire. Work was completed a lot quicker than expected. Truck was washed and waiting on me when I got back to the dealership

Response from owner

Thank you for sharing your positive experience with the oil change, tire rotation, and tire patching services at Deery Brothers. We're glad everything was ready promptly and to your satisfaction. Your feedback is valued.

April 29, 2024

June 5, 2024

Roxilee Vawter

Was very please with my truck repairs. Looks great!

Response from owner

Thank you for sharing your positive experience with the truck repairs at Deery Brothers. We appreciate your feedback and are glad everything meets your expectations.

June 5, 2024

June 1, 2024

Shirley Coleman

The people sold me a vehicle that’s mess after 10 months with out no warranty and I can’t afford to get fix

Response from owner

Shirley, Sorry to hear you are experiencing vehicle issues. We do not have record of selling a vehicle to a Shirley Coleman within the last couple of years. Is you intention to leave a review for a dealership other than Deery Brothers, Inc at 200 S Gear Ave, West Burlington?

June 1, 2024

May 30, 2024

Raul Perez Jr

I bought my vehicle there in 2020. I take my vehicle there for service. Great people just that some of the technicians need to take their time on the vehicles they are servicing and do it right the 1st time

Response from owner

Raul, We are glad to know our Service Team has been great during your recent experiences. However, I would like to speak with you about the work provided during previous appointments. Please reach out to me at your earliest convenience so we may discuss this further. Thank you, Terry Mertens General Manager Deery Brothers (319) 752-6000

May 31, 2024

May 30, 2024

Tommy Schrader

Great experience found potential problems with the car told me what issues could be

Response from owner

Thank you for sharing your experience at Deery Brothers. We're glad our team could identify potential issues with the car and inform you accordingly. Please contact us if you need further assistance.

June 9, 2024

May 29, 2024

Karla Elm

I purchased my new vehicle through Craig Beck at Deery Brothers. I couldn't be more pleased with Craig as he gave me excellent customer service. He gave me everything I wanted and was very patient and informative! I live in Cedar Rapids and will use Deery Brothers again in the future. I will highly recommend Deery Brothers to all my family and friends! I LOVE my new Avenir! Thanks ❤️ 🇺🇲🪖

Response from owner

Thank you for sharing your experience with us. It's great to hear that our team met your expectations and provided excellent customer service. At Deery Brothers, we take pride in assisting our customers thoroughly and informatively.

May 29, 2024

May 29, 2024

David Dortch (DJ)

Positive experience with honest people. Polite, courteous and responsive. Cannot recommend Brandon and Craig enough. Will definitely look to them in the future.

Response from owner

Thank you for your kind words about our team at Deery Brothers. We're glad to hear that Brandon and Craig were helpful. Please do not hesitate to reach out if you need any further assistance.

May 29, 2024

May 27, 2024

Scott Calvin

Communicated with sales team prior to traveling to Deery from Kansas City and they held the car for us and had it ready to go when we got there. We worked with Byron and he was top notch in every way. It was an overall very pleasant and positive experience. Would highly recommend.

Response from owner

Thank you for sharing your positive experience with Deery Brothers. It's great to hear that our team was able to effectively assist you and had the vehicle ready upon your arrival. We appreciate your recommendation.

May 27, 2024

May 26, 2024

Rob Radosevich

Colton Anderson and his partner Rayne we awesome . The truck was ready we agreed on a fair place and the paperwork Financing people were quick and friendly! Thanks for all you have done!

Response from owner

Deery Brothers appreciates your feedback on the quick and friendly financing process and preparation of the truck. We're glad to hear that our team met your expectations. Thank you for choosing us!

May 30, 2024

May 24, 2024

Nancy Ireland

Very friendly and fast service

Response from owner

Thank you for highlighting the fast service at Deery Brothers. We appreciate your feedback!

May 24, 2024

May 23, 2024

Jim Horras

Our recent experience was very very good. We have dealt with Deery Brothers several times and have worked with Steve Donald in purchasing 3 of our most recent automobiles. Assuming that Deery Brothers continues their history with us of fair and honest dealing we will be purchasing another new vehicle through Steve in 2025.

Response from owner

Thank you for choosing Deery Brothers for your automotive needs. We appreciate your continued trust and are pleased to hear about your repeated positive experiences with our team. We look forward to serving you again in the future.

May 23, 2024

May 23, 2024

Sandy Johnson

Wendy Miller is the best,she helped us every step of the way! Always goes above and beyond to help us!! Thanks Wendy!Sandy Harrison

Response from owner

It's wonderful to hear about your positive experience with our team at Deery Brothers. We appreciate you taking the time to share this feedback.

February 25, 2023