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Deery Brothers Inc.

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Terry Keith

November 4, 2024 · review of Deery Brothers Inc.

I didn't like the way that my GPS on my Truck was changed when I complained to the service writer he sent me up front to find my salesman who was off that day the other salesman that I talked to did come out to the truck and reprogram the radio. The service technician should have returned my truck to me with everything set up as it was when I brought it in.

Response from owner

Hello Terry, Our top priority here is customer satisfaction. I would like the chance to speak with you about your recent experience with our Service Department regarding the radio programming and GPS in your truck. If you would kindly give me a call at a time that works best for you, it would be greatly appreciated. Thank you, Terry Mertens General Manager Deery Brothers (319) 752-6000

November 6, 2024

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Other reviews

January 3, 2021

C Riha

I definitely feel like the salesman underestimated my intelligence and tried to take advantage of me. I did not have a positive buying experience and would not choose to purchase from them again.

August 10, 2018

Kevin Ritter

Good service. Could give more updates while work is being done.

January 28, 2025

carol franklin

Awesome service staff.

August 21, 2025

Larry Richmond

They did terrible. didn't get the problem resolved I took a vacation day to get it repaired because he said they needed time was there about 3 hours and was told they thought they had the issue fixed. Said that if it did it again to call back it was probably a module that they needed to change. Well the same code came back up again Saturday so I called him up I believe he is the service manager Jake told him that I can't be dropped off by your courtesy van because of where I work that he needs to work with me this time I get off work at 4pm and said I could be there by 4:15 he said they couldn't get it done in that amount of time that it would take multiple days but got me in touch with the lady that schedules the appointments I ask her to schedule me multiple appointments in a row and if they got the issue resolved I could cancel the rest of them and he told her not to do that for me and she had already refused to do that for me thats why I had her contact him again truck is a 2024 and still under warranty so I personally think his and her attitude is terrible if problem not resolved soon I will get a hold of the manufacturer and see what they think about the situation.