All reviews

That Bald, Bearded Bastard

Excellent customer service all around and friendly faces. Had a salesman by the name of Joel Salvador whom was extremely helpful and an absolute joy to work with. Would highly recommend.

Cordell Oleson

Had a fantastic experience with Deery. My sales person, Joel Salvador, was incredibly knowledgeable and genuinely wanted to help me find the right vehicle. I would recommend Joel and Deery to anyone!

Kaitlyn Henessee

Such a nice experience with very knowledgeable staff! My salesman Joel Salvador took my car needs into consideration and found the right car for me! I love it!

annaka veldboom

Bri sartain was amazing definitely amazing would recommend her for other people to go through

Heather Rich

Brianne Saratov is awesome she is a straight shooter I definitely recommend buying a car from her

Patrick Zielinski

Really enjoyed coming in. Bri sartain was excellent help

Jordan Francy

Brianne Sartain was excellent help looking for a vehicle

Caitlin Balderas

We bought not one but TWO different trucks from Joel Salvador! He was so great the first time, we had to go back again. He was super thorough and found us just what we were looking for. His knowledge was expansive and his patience with our picky list was impressive. His customer service skills are top notch.

Mallory Jennings

Joel Salvador sold me my Jeep Commander and he was so fun to work with! He really took time to find a vehicle that fit my list of wants and needs. He was professional and trustworthy but also made the whole deal the best car shopping experience I have ever had. He has even checked in with me a few times since I purchased to be sure I am still happy with my choice and to remind me to get it serviced at Deery Brothers.

Kristina Robinson

Deery Brothers has great service! Everyone was is so helpful and friendly. Had an accommodating waiting area with beverages and pastries! And super clean bathrooms. Overall great experience.

Katy West

Joel Salvador is always a pleasure to work with! Very knowledgeable about the vehicles he sells and definitely has the customer's best interest at heart.

Pamela Friedem

Just traded at Derry Brothers very happy with the experience ! I highly recommend dealing with Ivan!! Ivan set everything up with the suv!! He went above and beyond to make sure I was comfortable with my new vehicle! Thank you Ivan!!

Haley Bencze

I had such a great experience buying my car at Deery Brothers! The service was wonderful and they made buying my car an easy process.

Chris Sanderson

This is a horrible place. This place kept my daughter there for over 8 hours waiting for their finance person. They told her she would lose her place if she left. They told her if she could have a cosigner she could get a better interest rate. She called me and I told her I would but couldn't be there until 7:30 that night. They told her no problem, she could get all the paperwork done and I could show up later and sign what I needed to sign. But then they kept her there saying it wouldn't be long. Ended up there for over 8 hours!!!!! I was mad when I found out. How could they treat someone so horribly. I found out as my husband and I were driving up there. We live 45 minutes away. I had called her, she was sick and weak from hunger. Her entire day of plans shot because of Deery Brothers. We made a quick stop at McDonald's for food for her. We get there as she was finally getting in to see the finance person. Now. Everything up to this point was really bad business on Deery Brothers, treating a customer that bad. But the finance person, he is either ignorant of his job or just a crook. I am there to cosign. He has me sign paperwork as a cobuyer. That is how it is done now. Okay, I verified this information with another dealership and they confirmed that is how it is done now. But, what that finance person at Deery Brothers LIED about was that he also said that because I had the better credit the registration/title had to be in my name. I argued this with him. I live in a different county then my daughter. He said this four or more times that I had to be the one on the registration / title and all I had to do was call the court house and they will switch it to my daughter's name. It was late, I was concerned for my daughter. She has already been there for so long, and with the finance guy telling us that is how it is done over and over. I signed the title. Now of course after talking to a honest dealership, they told me that guy lied. The finance company can care less whose name is on the title as long as their loan contract is signed. She was told they would fill up the tank before she left with the car. It was on the red line, empty. When she asked why, they said, oh that is for new cars only. Another lie.

Sanders William

Ordered wrong part for a cross country trip. Correct part didn't arrive in time to leave. Had to leave without 4wd with snow forecast. Haven't been there in 25 years. It'll be another 25 if I'm still alive and walking and still won't go back. Blame game on Toyota instead of their fault. Not quality service.

Warren Sanford

I did not have the experience, my wife drives that car. She took it in.

Don Griffiths

We brought our 2018 Nissan Murano in for its first routine checkover since purchasing it new late last fall, and to diagnose and correct an unusual anamoly in the adaptive cruise control we'd discovered on a winter trip to Texas. We expected the routine check to go as planned and were hoping the other issue would at least be understood and eventually fixed. The folks at the Service Department were familiar with the cruise control problem and even had the right replacement part on hand. We're very happy with what we've experienced at Deery Brothers.

Ryan Oleson

I couldn't be happier with the service that Cordell Maxey provided. He was helpful and knowledgeable, its nice to have a salesperson with a "can do" attitude! I love my new truck! If you go to Deery Brothers for a vehicle, look for Cordell!

Keith Kieffer

Although I did not leave with the vehicle I was hoping to purchase, they were very friendly and accommodating. They made the helpful effort to read the OBD2 codes from the minivan for me before I made the trip. Even after the deal ended up not going through, they were still friendly and helpful. The only downside was we were there for just over four hours; our relative we were going to meet that day ended up just meeting us there. It helps they have fresh fruit, doughnuts, and good coffee. It would make sense to do transactions over two visits if you live close by, such as breaking for lunch.

Marilyn Box

Took my car in for recalls! Prompt service and Jake was very helpful!

Kevin Hotop

Great seeing 34 gateway cars on display.

Corey Ward

Great quick service and even a free detail.

Malissa Smith

Only reason I'm giving them one star is to give a review and you have to a least give one star to give a review. I hate doing business with them. They're not friendly and do not do anything to accommodate you. I bought a dodge Durango with a warranty, the tail lamp went out a couple months later. They tell me it isn't covered under the warranty so I had to pay 1,500 to get it fixed. My car also came with free oil changes for 2 years, I can never get in on a walk in. Even if I bring it in early in the morning. They say they do walk ins but they are never prepared to do walk ins to service a vehicle. I just really hate I gave them any business. I should have just stuck with shottenkirk. To me I feel like they don't do anything to satisfy the customer. Then again there's a lot of racism in this town so that might play apart too.

Tena Dodson

See Ivan for all your car needs cause he is great to work with

Angela Kienzle

My experience was horrible. I will never buy another car here and would advise others not to as well. My seat would not go back in my car. I let my salesman know and he told me they would fix it before I left. They brought the car back up to me and the seat still was not fixed. I let the salesman know that it still was not fixed and he said they have done all they could for me and they could not do anymore. This has been the worst service I've ever had. it was most certainly your dealership. I bought a monte carlo from you guys 2 weeks ago.

S Clark

BEWARE BEFORE YOU CALL!! I called up (12/14/18 a little after 1pm) to check on a vehicle they have advertised on the Internet. The salesman stated that he wanted to go check to see if the vehicle was still on his lot and asked for a callback number. And I told him I did not wish to be called back other than this once and then he informed me it’s too late we already have your number and there will be follow up calls. I expressed that this was against my wishes and he basically told me too bad. No Sir, what is too bad is thats the car in the color that my wife wishes for Christmas and there was a 90% chance that the boys and I was headed up this weekend to get it! Now 0%!

David Mason

I am really not a dealership kinda guy to have warranty work done. I like working on my own stuff but with warranty issues why pay if you can get it done for free. With that all said I will say I am impressed with the speed in which they got it fixed. I did inspect the work and found no short cuts or knock off parts. Great service and very informative in what was needing done.

Amethyst Harman

It took us 5 hours to trade in a vehicle. We got almost what we wanted for the price we had in mind. They didn't treat us like we didn't know anything but yet they were still very informative. Very friendly service. All in all we feel like we got a good deal on the vehicle we got.

Eleanor Stever

Bought our current vehicles here and continue to use their maintenence services. Employees are very professional! If you have to wait while repair or service is done a comfortable room is available with refreshments, TV, and restrooms. If you can't wait a ride will be provided.

Joshua McAllister

Quick response and service. 4 stars due to the fact of the new minor scratches on the driver's side of my windshield and a crack in the casing of my driver's door mirror. Otherwise, splendid work all around.

Sarah Littlefield

I purchased the 2015 Equinox from Deery Brothers in West Burlington, IA. My fiancé and I liked the vehicle during our test drive, but we felt very manipulated and rushed in our decision making process. We came in to test drive a 2014 Traverse that was listed for $13,500. We made it clear to our salesman Steve Donald, that we wanted to be lower than that price, or right at that price if the deal was right with the mileage on the vehicle, year, and any problems with the vehicle. We really liked the Traverse and were told that “they” couldn’t make it work in our price range. We were told that “he”, I’m guessing the sales manager, brought the price all the way down to what the dealership had into the car, and still couldn’t make the deal work. Franticly, our salesman said that there may be a deal that they could make work; we had to go because I had to get to work. We saw the list price of $16,100 on the window of the vehicle and knew that that was not in our price range. Steve made the comment that “he” is coming way down on the price for this vehicle and that “he” doesn’t usually do this. He was really pushy and forceful that I made this deal. I have never in my life met someone as passive-aggressive as Steve Donald. I have never in my years of purchasing vehicles, which I have purchased my fair share, have ever felt so manipulated, mislead, and disrespected as I did at Deery Brothers. I felt as if I were being discriminated against due to my age, which is 22 years of age, with the way the salesman was talking to me and the way everything was misleading. I could not even get an oil change because Steve told me that it can damage a vehicle if it is changed before the oil percent is below 10%. I have never heard of such a thing before, I just wanted a fresh oil change, along with the free one I will receive in the next 6,000 miles. I did not want to have to come back in 1,000 miles just for the oil change, since I live one hour away. Steve refused to help us out on that. Steve again insisted that we were getting a good deal and did not make any mention of the price of the vehicle after I asked repeatedly. I asked and he would distract us with the car buying process and repeatedly used the phrase “you are getting a good deal.” I then went into the financing office and began to sign more paper work. I was told that the price was going to be $22,000 and some old dollars, but since we put $500 down, it was going to be $21,000 and some odd dollars. I was a little leery on the price, as I did not want to be higher than $20,000 all in with the left over from the Sonic that I traded in plus the gap insurance and the extended warranty that was mentioned. My thought process was that I was getting the equinox for the $13,500, which was the price of the Traverse, plus the $5,500 left over inequity from my previous car loan, plus the extended warranty and gap insurance, leaving me at the $21,000 in debt that was mentioned in the financing office. When I got home and looked at the financing papers we noticed that I was in fact $26,000 in debt which was not what I thought was agreed upon and was not what we wanted at all. This price was never mentioned, and this is why I feel manipulated and mislead during the whole process. When I saw that, I just wanted to opt out of everything. This deal was very misleading to say the least, and I couldn’t even get a full tank of gas. I felt like Steve was very unprofessional with his words. I mentioned that I had filled up the car the previous day and wanted at least the 12 gallons in the new vehicle. Steve said that could not happen so I made the joke that I was going to syphon the gas out of the Sonic, since they couldn’t give us a full tank, and Steve said “be my guest.” I find it very hard for me to recommend this place to someone as we feel very manipulated, blinded, and I was not treated with any respect, I have never in my life had such a bad experience purchasing anything. I am posting this review on behalf of myself, and Derric Littlefield, who purchased the vehicle.

Kerri Ackerman

Brad Deery was awesome at helping us find the perfect used Jeep for our college girl in Oklahoma! He even loaned us a red bow that looked perfect for the surprise!

Bradley Jones

I could not be more pleased with my experience at Deery Brothers. I got a great car and a great deal. When my lease is up, I'll be back at Deery Brothers.

Kevin Ryner

No pressure Great people to deal with. Very professional and courteous staff.

Kevin Ritter

Good service. Could give more updates while work is being done.

Laura Zurmuehlen

I recently bought a vehicle from Deery Brothers. Staff was friendly, lots of vehicles to choose from. I was very specific with the features I wanted and what I was willing to pay for it. They worked hard to to find me the perfect vehicle at the right price!

Vickie Rios

The only used car I ever purchased that didn't nickel and dime me to death was at Derry Bros. Great honest employees and GREAT service!

Brooke Riley

Knowledgeable and professional salespeople, large selection of vehicles, timely service work, very nice facility... Can't complain!!

Straight From The Woods

was a little iffy at first but glad we went they made the experience great cindy Logan is the best at what she does and keven in financing was great to work with

Onuspdander 1953

They are awesome. Very customer oriented.

Brandy Myers

I do my oil changes and tire work there and have never had an issue.

Lori McAfee

Very helpful people! They provided me as much help as they could and very honest and open.

Steve Hektoen

Service dept treated me like ROYALTY... can't say enough nice things about them!!!!!

Henry Schafer

I'm gonna need a better discount if you expect me to buy a car. I'm broke

earthgirl429

Purchased a 2012 Subaru Outback that was brought in on a trade in. It was the best vehicle purchase I had ever experienced!! Mark Simmons and Britta Baker were the best! They are not your typical pushy car salesman (woman) - they are honest and to the point - with a little humor to help ease the stress. The financial office was great too ... they go over every line, every charge, and they are honest all along the way. I drove 142 miles (over 2 1/2 hours) for my vehicle and it was worth every mile!! If you are in the market for a new vehicle - go see Deery!!

Matt Logan

It's good to know that customer service is still important to some businesses. Jeremy Crowner was very helpful with my car shopping experience, as was everyone I dealt with.

Trisha Kennedy

We road tripped 2 hours on a Saturday morning, after finding a few camaro convertibles online. We were met by Steve Donald, who gave us specs on every camaro they had on the lot. He was thourough, not pushy, asked questions, listened, and got us in a test drive within 20 minutes. Finance was a breeze. He took the time to call a lender and ask him to knock off a few months of the term. Saving us $2500. AWESOME! Straight forward dealer.

Cyrillis Kite

I bought my car from Derry Brothers .Ken Hunsinger was my sales person and I recommend you go talk to him-very pleasant man to work with...very helpful

Jasmine Crider

My husband and I went to go check out a Toyota Prius and we got there later than I wanted. They closed at 8 we got there around 720 730. We test drove the car and really liked it. Blake Dichraff( I think that’s right 🤔) was so laid back and so easy going (unlike every other salesman I’ve ever dealt with) even though we were there after 8 that we came back for the car the next day. Very easy, very friendly to deal with. It’s going to be a while before I figure out if it was a good purchase or not but I would definitely come here first for another car purchase just because there was no pressure and Blake was so friendly. And all the extra perks too.

Jay

Highly recommend Art Krantz as the one you want as your car salesman.