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Deery Brothers Inc.

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S Clark

December 14, 2018 · review of Deery Brothers Inc.

BEWARE BEFORE YOU CALL!! I called up (12/14/18 a little after 1pm) to check on a vehicle they have advertised on the Internet. The salesman stated that he wanted to go check to see if the vehicle was still on his lot and asked for a callback number. And I told him I did not wish to be called back other than this once and then he informed me it’s too late we already have your number and there will be follow up calls. I expressed that this was against my wishes and he basically told me too bad. No Sir, what is too bad is thats the car in the color that my wife wishes for Christmas and there was a 90% chance that the boys and I was headed up this weekend to get it! Now 0%!

Response from owner

Sorry you did not enjoy your interaction with our staff. The individual you spoke with wanted to be upfront and honest with you regarding follow up. It in not uncommon for our leadership including our owner to follow up with customers to make sure we are all being helpful and to make sure all of our customers questions are answered. If you would like to speak with the general manager, Terry Mertens, about your experience please contact him at the dealership at (319) 752-6000. Terry welcomes feedback as it helps us get better. Have a great holiday season!

December 14, 2018

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