Rich Perkins

Richard Mueller

Wife waited for oil change and tire rotation. Vehicle was purchased at Deery. After and hour they came to her to ask where lug nut lock key was. In the center console where they put it….however, couldn’t find it. Mean while wife has allergies and had to wait with hairy dog in waiting area, which gave her a runny nose and headache . Still charged us full price with not tire rotation.

the lucky bomb

Great place to go if you need to be lied too. Call to ask for all pricing. Got told $21,000. Well, 6 hours of driving and paper work later, show up with $22,500 and get told it won't cover my taxes. "Well, I did not know what you were doing " was reason give for increase. Fine whatever, well they head off, few min later they come back with a paper saying I need another $2000, and still the $1300 for taxes. And had the full to tell me "we too late into the process to negotiate" they had not done anything, nothing was sign. I had to do all work, and guess what I had to do another 6 hours of driving and paper work, and it costed me money to pay back loan after returning the money. Buyer beware: do not trust Wendy there, she either incompetent, or con artist. So adding more since the owner reply. First of all yes I live in Burlington, My credit union does not, it in Hannibal, mo. Second the price he said I was quote Is still under the loan amount I got that also under about $1600 of the first price change Wendy gave me(inperson) if the car came out to $23,000 or $23,500 and before taxes I would of still brought that day . Furthermore if I am calling about the price of the vehicle, which I could see the price they would have listed when I found out they had vehicle. Why would I not be asking about the taxes? You can see the price they advertise for vehicle before you find phone number. Also to add on about the market value My credit union does a review of vehicle and it history before I am allowed to get loan. So yeah they check market value too and they told me car was not even close to worth the final price which I was given. Like to note that a lot of issue happen in person with Wendy, not over the phone. and the text I got before the meeting with Wendy were just appointment reminder( So I do not see how the texts are relevant to anything). On other hand, the owner did actually reply instead of leaving a generics automatic message. Maybe this whole situation could have been prevented if I was work with them. Instead of Wendy." also adding after looking at more reviews, within last 3 months, lying, no discounts, bad communication, bad customer service seem to be repeating key words. Failure on my part for not doing more research should of never trusted them i guess

Donna Overlin

Took my Sentra in for a recall service. Experience perfect. Job was completed in time they quoted. Staff always so helpful and pleasant.

David Giese

Very good service figuring out my service light problem and my oil change and tire rotation thank you