All reviews
999 verified reviews, 4.4★ average, sorted by most recent.
Jeoffrey Coleman
Best service visit ever!
Sandra Kemp
Very pleasant and understanding.
Response from owner
August 27, 2024
Chris Faulkner
I had a new key made here, and the people were pleasant to work with.
Response from owner
April 27, 2025
Mandy Wilkerson
My car wasn’t even due to be worked on till next week, but they got me in a whole week early and got me driving back on the road. Jim is incredible to work with.
Response from owner
April 25, 2025
Connee Stevens
Everyone was super nice and they tried very hard to find out what was wrong with my car. And they did! Jessica ( I hope that's her name) was so very pleasant! A good experience for someone who is pretty dumb about this stuff. I like this format instead of sending a questionnaire asking for all good answers. ( which I just throw away)
Response from owner
October 24, 2024
Mitchell McClarnon
Took it in for warranty work and the charged me $170 further reloading the software it was suppose to already have. They already lost chance of me ever purchasing a vehicle there now the service work will Never be handled again! They got the second star by the employees that handled everything.
Response from owner
April 18, 2025
Chloe Kirkhove
I was told that it would take about an hour to get my key programmed. It ended up taking almost two hours for it to be done with no update until I texted the number they provided and asked for one myself. They did an absolutely great job, but the communication could be better.
Response from owner
April 15, 2025
Darrell Bachtell
Great experience. Informed of any problems and how to correct them. Also how long for repair parts to arrive. Everyone very helpful and informative
Response from owner
January 13, 2022
kevin vickers
They were very easy to work with and very friendly
Response from owner
April 14, 2025
John Kelly
Deery Brothers was a wonderful dealership experience. The staff were friendly and knowledgeable, low pressure and high on respect. We couldn’t have asked for a better car buying experience! We love our new Traverse!
Response from owner
April 10, 2025
David Ure
Working with Amanda is always a pleasure. I do think their in-progress notifications app needs some work. This is the second I've not been able to reply to it and have had to seek out Amanda. She took care of things very quickly, but the online problems I've had are perplexing.
Response from owner
September 11, 2023
Debbie Derby
We had a wonderful experience at Deery Brothers! Iziah was wonderful, very knowledgeable and professional!
Response from owner
April 9, 2025
Ron Meierotto
Excellent service friendly staff
Response from owner
April 6, 2025
Stacey Hathaway
We just bought a used 2021 Nissan Altima from them and it has been a very bad experience. The salesman, Tyler, seems very uninterested in helping. Tried to get them to come down on the price but we ended up HANDING THEM A CASHIERS CHECK FOR THEIR FULL ASKING PRICE. $19k and some change. Occasionally the car can't start and "Key Error" pops up on the dash. After shining my tires I realized that the tires have large gouges out of the sides so they're not even safe to drive on. But their inspection paper says the tires passed their inspection. They have made 0 effort to correct any of the issues. DO NOT buy from them.
Response from owner
April 4, 2025
Don Lindholm
I am satisfied. The technician was very pleasant and the work was promptly done…and I enjoyed the popcorn and hot chocolate!😁
Response from owner
January 21, 2025
Wendy Schauer
Helpful and courteous staff! Colton took great care of us…and they have popcorn :-)
Douglas Clark
Go on a 90 mile round trip to get a recall fix via an appointment that they requested I make only to learn that the recall part has to be ordered. Means another trip. Stupid dealership. Should have had the part or called me ahead of time to tell me they were out of the part. This is one reason I normally don't deal with this over priced joke of a place.
Response from owner
April 2, 2025
matthew hoffman
Worked with Ivan. He was great. Very helpful throughout the whole lease process.
Response from owner
April 3, 2025
Rebecca Harris
I was impressed with the Additional Service Recommendations with the reason why’s. Very straightforward. Although your employee can say the reasons why at the dealership, having it written out is better.
Response from owner
April 1, 2025
jerry cochenour
Very nice people to deal with! They treat you like a person! Great service! Very clean shop! Keep up the good work!
Response from owner
December 19, 2024
Jaime DeCrane
Jim has been great with everything. The process of getting my Mazda back on the road has been easy. The office staff are personable and helpful. I have been really happy with the level of service at Deery Bros.
Response from owner
March 30, 2025
Addy Brumble
Rayne was very patient and helpful when helping me purchase my first vehicle! Staff always made sure I was helped. I would definitely return for my next vehicle!
Response from owner
March 29, 2025
Ralph Meyer
They where quick and got my Oil changed earlier then what I expected
Response from owner
March 28, 2025
Mitchell Taylor
Deery Brothers is always responsive to our service needs. I’d recommend them to anybody in their service area areas
Response from owner
March 27, 2025
Charlie Thie
Service was performed on time, staff was very courteous and professional
Response from owner
January 21, 2025
Mr. Uplifter
Very good service
Holly Davison
Jim and staff were able to locate electronic issue. Jim gave regular updates on findings. Answered my questions expediently and professionally.
Response from owner
March 26, 2025
Spencer Elliott
My daughter loves her new car! Thanks Rayne.
Response from owner
March 26, 2025
Robert Rupp
Rayne was very nice to work with. He is knowledgable and friendly. But the most notable thing about him was his ethics and how he applied no pressure. Pressure is the quickest way to turn me off a dealership.
Response from owner
March 24, 2025
Inday Pistang
Rayne is amazing sales guy! For his young age he knows his job very well! Customer service topnotch!
Response from owner
March 22, 2025
John Graham
The power seat in my Toyota Avalon was not working properly. I made an appointment to have it fixed. The service department was ready when I arrived. They fixed the problem for no charge.
Response from owner
July 30, 2024
Nattie Gee
Anya was very sweet. I appreciate her taking the time to listen and understand my needs in a vehicle. She made the buying process a beeeze!
Response from owner
March 21, 2025
Jason Spiegel
Rayne S was great to work with and made my out of state trade and sale easy!
Response from owner
March 18, 2025
Anna Broughton
As I was waiting the people was very polite, come out explain everything to me , also gave me a ride to and from while working on car. Very nice day, exspect spending more money thought I had thought but car is done with what it needed. Thank you
Response from owner
March 17, 2025
Pamela Farr
Everything was great but the Finance Manager was a bit pushy about the extended warranty. Our salesman Rayne Schmitz was terrific.
Response from owner
March 17, 2025
Bre Monroe
Preston & Rayne were AMAZINGGG! Got me into something I actually liked & made the process a breeze!
Response from owner
March 16, 2025
Rochelle Lee
Buyer beware they sold me a Jeep that the seat was already broken. I asked for the seat to be fixed before I purchased the vehicle. Cody S the sells guy stated it would be covered under my warranty in 30 days now he can’t fix it unless I pay for it. This whole process was a mess I would recommend you go to another dealer!
Response from owner
March 14, 2025
Patty G
I thought every thing went fine so far! It looks like a good job and I really appreciate that very much! Thank you for doing a good job! I will let everyone know you did an excellent job! Thanks!!!
Response from owner
March 14, 2025
Peter Cawley
Straight shooters - very responsive
Response from owner
March 14, 2025
Abby Brunken
Preston was absolutely wonderful to deal with. Definitely made process enjoyable.
Response from owner
March 13, 2025
Darin & Michelle Hauswirth
I’ve always thought Deery Brothers collision center was one of the best and have gone there every time I needed work done and have recommended them multiple times. Those days have came to an end, when we hit a deer with our four runner I again went there, when I got it back the front bumper didn’t fit, I said something and they tried to fix. After looking at it for several months and having a dealership want to take 2500 off the trade in allowance I reached out to my insurance company and they eventually corrected it. In my opinion a vehicle should look at good as new after being repaired. I’ll be taking my vehicles to Collision Center from now on! Not sure what you did, or who left, but the quality has definitely taking a hit! As far as the dealership itself is great, but the collision center not so much, it used to be!
Response from owner
March 12, 2025
Bob Steinman
Tyler Schilson, our sales consultant helped us get the car and the deal we wanted. Kudos to Mark, the Sales Manager for the follow through. Shop Deery Brothers for sure!
Response from owner
March 10, 2025
Kathrine Yerhart
Quick friendly service.
Response from owner
March 10, 2025
Gerri Davis
Buying a new car can be stressful, but Deery Bros. makes it easier! They knew why we were there, and we knew what we wanted . Came together and we had a new car! Love it!
Response from owner
March 8, 2025
Dakota Blodgett
Jake and Brandon in sales were phenomenal to work with when I was in a time crunch to find a new car after totaling mine. The service team has been very helpful while dealing with a transmission issue. I feel like they have gone above and beyond for me during this very frustrating process. However, their finance person that I dealt with was very rude and condescending. He would be the the only thing deterring me from returning.
Response from owner
March 5, 2025
Lynne Draper
Easy to get an appointment, the staff is friendly and helpful. The lounge is comfortable. I feel that my vehicle is in safe hands.
Response from owner
March 4, 2025
Amy Van Fleet
Everyone was super friendly, professional and personable! Anya was very polite and didn’t try and pressure me into buying anything I didn’t want. I will buy all of my vehicles from now on from Dewey Bros in West Burlington!
Response from owner
March 3, 2025
Sadie Forsythe
Demetrius helped us find our forever car and was so much help! He was professional and patient. 100% would recommend Deery Brothers!
Response from owner
March 3, 2025
Gerald Swanson
Had a difficult problem to solve with my cars driver assistance program but Deery technician and service team leader persisted till it was solved. As cars become more complicated dealer service and it’s connection to the manufacturer and their engineers will become more and more important. Deery has the team and the connections to succeed.
Response from owner
March 3, 2025
Bobby Gerst
All work was handled under warranty. Was given a rental car to drive while my truck was in the shop.
Response from owner
March 3, 2025