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Deery Brothers Inc.

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All reviews

999 verified reviews, 4.4★ average, sorted by most recent.

Showing 351400 of 999 reviews.

April 28, 2025

Jeoffrey Coleman

Best service visit ever!

April 28, 2025

Sandra Kemp

Very pleasant and understanding.

Response from owner

Thank you for your kind words about Deery Brothers. We're glad to have met your expectations.

August 27, 2024

April 27, 2025

Chris Faulkner

I had a new key made here, and the people were pleasant to work with.

Response from owner

We’re glad you found our team pleasant to work with. Thanks for choosing Deery Brothers.

April 27, 2025

April 25, 2025

Mandy Wilkerson

My car wasn’t even due to be worked on till next week, but they got me in a whole week early and got me driving back on the road. Jim is incredible to work with.

Response from owner

Thank you, Mandy, for your wonderful feedback! We're glad we could accommodate you early and that Jim made your experience so positive.

April 25, 2025

April 20, 2025

Connee Stevens

Everyone was super nice and they tried very hard to find out what was wrong with my car. And they did! Jessica ( I hope that's her name) was so very pleasant! A good experience for someone who is pretty dumb about this stuff. I like this format instead of sending a questionnaire asking for all good answers. ( which I just throw away)

Response from owner

We're glad you appreciated our team's efforts in diagnosing your car issue. Your feedback about the format is valuable, and it's great to hear we provided a good experience. Thank you for choosing Deery Brothers.

October 24, 2024

April 18, 2025

Mitchell McClarnon

Took it in for warranty work and the charged me $170 further reloading the software it was suppose to already have. They already lost chance of me ever purchasing a vehicle there now the service work will Never be handled again! They got the second star by the employees that handled everything.

Response from owner

Mitchell, I tried reaching out to you, however, your voicemail is full. I wanted to apologize we must not have done a good job explaining that dealerships do not charge customers for manufacturer warranty work. We charge the manufacturer. If your vehicle repair is not covered by the vehicle manufacturer warranty the customer is responsible for the cost of the repair. If you feel the repair should be covered by the manufacturer warranty you will need to contact the manufacturer as the dealership is not the warranting party unless specifically spelled out in the terms of sale. It appears you did not purchase your vehicle from Deery Brothers of West Burlington. If the party you purchased your vehicle from provided a warranty to you for your vehicle we suggest you contact that party. If you have any questions please feel free to contact me. Terry Mertens General Manager Deery Brothers of West Burlington (319) 752-6000

April 18, 2025

April 15, 2025

Chloe Kirkhove

I was told that it would take about an hour to get my key programmed. It ended up taking almost two hours for it to be done with no update until I texted the number they provided and asked for one myself. They did an absolutely great job, but the communication could be better.

Response from owner

Your feedback is valuable, and we're grateful for the insight on communication. Thanks for choosing Deery Brothers.

April 15, 2025

April 15, 2025

Darrell Bachtell

Great experience. Informed of any problems and how to correct them. Also how long for repair parts to arrive. Everyone very helpful and informative

Response from owner

Thank you for your feedback. We're glad to know our team was able to provide you with helpful information during your visit.

January 13, 2022

April 14, 2025

kevin vickers

They were very easy to work with and very friendly

Response from owner

Thank you for sharing your experience with us. We appreciate it and wish you all the best.

April 14, 2025

April 10, 2025

John Kelly

Deery Brothers was a wonderful dealership experience. The staff were friendly and knowledgeable, low pressure and high on respect. We couldn’t have asked for a better car buying experience! We love our new Traverse!

Response from owner

We're glad to hear you enjoyed your time with Deery Brothers and the Traverse. Thank you for sharing your positive experience!

April 10, 2025

April 9, 2025

David Ure

Working with Amanda is always a pleasure. I do think their in-progress notifications app needs some work. This is the second I've not been able to reply to it and have had to seek out Amanda. She took care of things very quickly, but the online problems I've had are perplexing.

Response from owner

Thank you for writing this review. We're glad our team promptly assisted you, and we appreciate your feedback about the app which we will look into.

September 11, 2023

April 9, 2025

Debbie Derby

We had a wonderful experience at Deery Brothers! Iziah was wonderful, very knowledgeable and professional!

Response from owner

We appreciate your positive feedback and are happy to hear our team provided a great experience.

April 9, 2025

April 6, 2025

Ron Meierotto

Excellent service friendly staff

Response from owner

Thank you for your feedback. We're happy to hear about your positive experience with our team at Deery Brothers.

April 6, 2025

April 4, 2025

Stacey Hathaway

We just bought a used 2021 Nissan Altima from them and it has been a very bad experience. The salesman, Tyler, seems very uninterested in helping. Tried to get them to come down on the price but we ended up HANDING THEM A CASHIERS CHECK FOR THEIR FULL ASKING PRICE. $19k and some change. Occasionally the car can't start and "Key Error" pops up on the dash. After shining my tires I realized that the tires have large gouges out of the sides so they're not even safe to drive on. But their inspection paper says the tires passed their inspection. They have made 0 effort to correct any of the issues. DO NOT buy from them.

Response from owner

Stacey, I’m truly sorry to hear about your experience with the 2021 Nissan Altima and the issues you've faced. Your concerns regarding Tyler's assistance and the condition of the tires are very important to us. We want to make this right and appreciate your feedback. Please feel free to reach out via text or call so we can discuss how we can assist you further.

April 4, 2025

April 4, 2025

Don Lindholm

I am satisfied. The technician was very pleasant and the work was promptly done…and I enjoyed the popcorn and hot chocolate!😁

Response from owner

Sounds like a satisfying visit. Glad the technician and snacks added to your experience!

January 21, 2025

April 4, 2025

Wendy Schauer

Helpful and courteous staff! Colton took great care of us…and they have popcorn :-)

April 2, 2025

Douglas Clark

Go on a 90 mile round trip to get a recall fix via an appointment that they requested I make only to learn that the recall part has to be ordered. Means another trip. Stupid dealership. Should have had the part or called me ahead of time to tell me they were out of the part. This is one reason I normally don't deal with this over priced joke of a place.

Response from owner

Douglas, I understand your frustration regarding the inconvenience caused by the need for a recall part and the additional trip required. It's disappointing when expectations aren't met, and I sincerely apologize for the lack of communication. Your feedback is valuable, and we want to ensure a better experience in the future. If you need further assistance, please feel free to reach out via text or call.

April 2, 2025

April 2, 2025

matthew hoffman

Worked with Ivan. He was great. Very helpful throughout the whole lease process.

Response from owner

We're glad to hear that our team provided you with a helpful lease experience. Thank you for your review and have a wonderful day!

April 3, 2025

April 1, 2025

Rebecca Harris

I was impressed with the Additional Service Recommendations with the reason why’s. Very straightforward. Although your employee can say the reasons why at the dealership, having it written out is better.

Response from owner

We appreciate your feedback and are pleased you found the written Additional Service Recommendations clear.

April 1, 2025

March 31, 2025

jerry cochenour

Very nice people to deal with! They treat you like a person! Great service! Very clean shop! Keep up the good work!

Response from owner

Thanks for your kind words and support. We're glad you had a positive experience at Deery Brothers.

December 19, 2024

March 30, 2025

Jaime DeCrane

Jim has been great with everything. The process of getting my Mazda back on the road has been easy. The office staff are personable and helpful. I have been really happy with the level of service at Deery Bros.

Response from owner

Thank you, Jaime, for your kind words! We're glad to hear that Jim and our office staff made your experience smooth and enjoyable—your satisfaction means a lot to us!

March 30, 2025

March 29, 2025

Addy Brumble

Rayne was very patient and helpful when helping me purchase my first vehicle! Staff always made sure I was helped. I would definitely return for my next vehicle!

Response from owner

Thank you, Addy, for your wonderful feedback! We're glad Rayne was able to assist you and that our staff made your experience smooth; we look forward to seeing you for your next vehicle!

March 29, 2025

March 28, 2025

Ralph Meyer

They where quick and got my Oil changed earlier then what I expected

Response from owner

Thank you, Ralph, for your kind words; we're glad to hear we could get your oil changed faster than expected!

March 28, 2025

March 27, 2025

Mitchell Taylor

Deery Brothers is always responsive to our service needs. I’d recommend them to anybody in their service area areas

Response from owner

Thank you for recommending Deery Brothers. We're glad we could assist with your service needs.

March 27, 2025

March 27, 2025

Charlie Thie

Service was performed on time, staff was very courteous and professional

Response from owner

Thank you for your kind review. We appreciate your feedback and are glad our team's service met your expectations. All the best from Deery Brothers.

January 21, 2025

March 27, 2025

Mr. Uplifter

Very good service

March 26, 2025

Holly Davison

Jim and staff were able to locate electronic issue. Jim gave regular updates on findings. Answered my questions expediently and professionally.

Response from owner

We're pleased our team could assist with your electronic issue so effectively. Thank you for the kind words about their service.

March 26, 2025

March 26, 2025

Spencer Elliott

My daughter loves her new car! Thanks Rayne.

Response from owner

We're pleased to hear your daughter loves the new car. Our team appreciates your kind words.

March 26, 2025

March 24, 2025

Robert Rupp

Rayne was very nice to work with. He is knowledgable and friendly. But the most notable thing about him was his ethics and how he applied no pressure. Pressure is the quickest way to turn me off a dealership.

Response from owner

We're pleased to hear that our team's approach stood out to you. Thank you for choosing Deery Brothers and sharing your experience.

March 24, 2025

March 22, 2025

Inday Pistang

Rayne is amazing sales guy! For his young age he knows his job very well! Customer service topnotch!

Response from owner

We're glad to hear you had a great experience with our team at Deery Brothers. Thank you for your kind words.

March 22, 2025

March 22, 2025

John Graham

The power seat in my Toyota Avalon was not working properly. I made an appointment to have it fixed. The service department was ready when I arrived. They fixed the problem for no charge.

Response from owner

We're glad to hear our service department took care of the power seat issue for your Toyota Avalon. Thank you for sharing your experience with us, and take care.

July 30, 2024

March 21, 2025

Nattie Gee

Anya was very sweet. I appreciate her taking the time to listen and understand my needs in a vehicle. She made the buying process a beeeze!

Response from owner

We're glad to hear our team provided an easy and enjoyable buying experience. Thanks for choosing Deery Brothers.

March 21, 2025

March 18, 2025

Jason Spiegel

Rayne S was great to work with and made my out of state trade and sale easy!

Response from owner

Thank you, Jason, for your kind words about Rayne S; we're glad to hear your out of state trade and sale went smoothly!

March 18, 2025

March 17, 2025

Anna Broughton

As I was waiting the people was very polite, come out explain everything to me , also gave me a ride to and from while working on car. Very nice day, exspect spending more money thought I had thought but car is done with what it needed. Thank you

Response from owner

We're glad to hear you had a pleasant experience with us at Deery Brothers. If you have any further questions about your car, feel free to reach out.

March 17, 2025

March 17, 2025

Pamela Farr

Everything was great but the Finance Manager was a bit pushy about the extended warranty. Our salesman Rayne Schmitz was terrific.

Response from owner

We appreciate your feedback. It's great to hear about your positive experience with our team at Deery Brothers, and we will take this into account.

March 17, 2025

March 16, 2025

Bre Monroe

Preston & Rayne were AMAZINGGG! Got me into something I actually liked & made the process a breeze!

Response from owner

We appreciate your feedback and are glad our team made the process smooth for you. Enjoy your new ride from Deery Brothers.

March 16, 2025

March 14, 2025

Rochelle Lee

Buyer beware they sold me a Jeep that the seat was already broken. I asked for the seat to be fixed before I purchased the vehicle. Cody S the sells guy stated it would be covered under my warranty in 30 days now he can’t fix it unless I pay for it. This whole process was a mess I would recommend you go to another dealer!

Response from owner

Rochelle, Deery Brothers of West Burlington at 200 S Gear Ave, West Burlington does not have a salesperson by the name of Cody S. Perhaps you meant to leave this review another dealership. We also have no record of selling you a vehicle. If we can help in anyway please reach out to us. (319) 752-6000

March 14, 2025

March 14, 2025

Patty G

I thought every thing went fine so far! It looks like a good job and I really appreciate that very much! Thank you for doing a good job! I will let everyone know you did an excellent job! Thanks!!!

Response from owner

Thank you, Patty! We're so glad to hear you had a great experience and appreciate your kind words; your support means a lot to us!

March 14, 2025

March 14, 2025

Peter Cawley

Straight shooters - very responsive

Response from owner

We're grateful for your feedback. Thank you for choosing Deery Brothers.

March 14, 2025

March 13, 2025

Abby Brunken

Preston was absolutely wonderful to deal with. Definitely made process enjoyable.

Response from owner

We're happy to know our team provided an enjoyable experience. We appreciate your feedback on our service at Deery Brothers.

March 13, 2025

March 12, 2025

Darin & Michelle Hauswirth

I’ve always thought Deery Brothers collision center was one of the best and have gone there every time I needed work done and have recommended them multiple times. Those days have came to an end, when we hit a deer with our four runner I again went there, when I got it back the front bumper didn’t fit, I said something and they tried to fix. After looking at it for several months and having a dealership want to take 2500 off the trade in allowance I reached out to my insurance company and they eventually corrected it. In my opinion a vehicle should look at good as new after being repaired. I’ll be taking my vehicles to Collision Center from now on! Not sure what you did, or who left, but the quality has definitely taking a hit! As far as the dealership itself is great, but the collision center not so much, it used to be!

Response from owner

Darin, I appreciate you sharing your experience with us and I'm truly sorry to hear about the issues you've encountered with the collision center. It's understandable to expect your vehicle to look as good as new after repairs, and I apologize for not meeting that standard. Your feedback is invaluable, and I will ensure it is addressed. If you would like to discuss this further or need any assistance, please feel free to reach out via text or call.

March 12, 2025

March 10, 2025

Bob Steinman

Tyler Schilson, our sales consultant helped us get the car and the deal we wanted. Kudos to Mark, the Sales Manager for the follow through. Shop Deery Brothers for sure!

Response from owner

Thank you for choosing Deery Brothers. We're pleased that our team could assist with your purchase. Enjoy your new car!

March 10, 2025

March 10, 2025

Kathrine Yerhart

Quick friendly service.

Response from owner

Thank you for the kind words. We're glad you had a positive experience with Deery Brothers.

March 10, 2025

March 8, 2025

Gerri Davis

Buying a new car can be stressful, but Deery Bros. makes it easier! They knew why we were there, and we knew what we wanted . Came together and we had a new car! Love it!

Response from owner

Thank you for sharing your positive experience. Enjoy your new car!

March 8, 2025

March 5, 2025

Dakota Blodgett

Jake and Brandon in sales were phenomenal to work with when I was in a time crunch to find a new car after totaling mine. The service team has been very helpful while dealing with a transmission issue. I feel like they have gone above and beyond for me during this very frustrating process. However, their finance person that I dealt with was very rude and condescending. He would be the the only thing deterring me from returning.

Response from owner

Thank you for taking the time to share your experience with our team. While it's great to hear about your positive interactions, we're concerned regarding the finance interaction you mentioned. Please reach out directly so we can address this situation further and assist in resolving any issues.

March 5, 2025

March 4, 2025

Lynne Draper

Easy to get an appointment, the staff is friendly and helpful. The lounge is comfortable. I feel that my vehicle is in safe hands.

Response from owner

Glad to hear you enjoyed your experience with us at Deery Brothers. Wishing you smooth travels ahead.

March 4, 2025

March 3, 2025

Amy Van Fleet

Everyone was super friendly, professional and personable! Anya was very polite and didn’t try and pressure me into buying anything I didn’t want. I will buy all of my vehicles from now on from Dewey Bros in West Burlington!

Response from owner

Thank you for your kind words. We're glad to hear about your positive experience with our team at Deery Brothers.

March 3, 2025

March 3, 2025

Sadie Forsythe

Demetrius helped us find our forever car and was so much help! He was professional and patient. 100% would recommend Deery Brothers!

Response from owner

Thank you for recommending Deery Brothers. It's great to hear our team provided excellent service.

March 3, 2025

March 3, 2025

Gerald Swanson

Had a difficult problem to solve with my cars driver assistance program but Deery technician and service team leader persisted till it was solved. As cars become more complicated dealer service and it’s connection to the manufacturer and their engineers will become more and more important. Deery has the team and the connections to succeed.

Response from owner

Thank you for sharing your experience. We're glad the team was able to assist with your driver assistance program. We appreciate your feedback and wish you well.

March 3, 2025

March 3, 2025

Bobby Gerst

All work was handled under warranty. Was given a rental car to drive while my truck was in the shop.

Response from owner

Thank you for sharing your experience. We're pleased everything worked out with your warranty service and rental vehicle.

March 3, 2025