All reviews
999 verified reviews, 4.4★ average, sorted by most recent.
Carys Greer
Deery Collision is a great shop—knowledgeable, easy-going, and genuinely respectful. They don’t make you feel dumb if you don’t know much about cars, which I’ve experienced elsewhere. When my car had issues, they were able to squeeze me in and get everything handled within a few days, which mattered because I rely on my car for work. Their pricing is fair, they don’t upsell unnecessary repairs, and they take the time to explain things clearly and without being condescending. I won’t go anywhere else—highly recommend Deery Collision to anyone, especially those who aren’t car-savvy. Five stars—this is how a repair shop should be. ⭐⭐⭐⭐⭐
Tim Eggleston
Just an awful place to get your car fixed. Customer service is the worst. Edit: My car was serviced there. When I bought my car at Deery, there was a slow leak in the tires, which I was told would be fixed for free. I scheduled an appointment to have it worked on, but when I got there, the service manager said I would have to pay for it. Which I refused to do. So I waited for 3 hours on a Saturday afternoon for someone to tell this guy this was agreed upon as a condition of buying my car. Of course then it was too late to fix it, so I had to reschedule another appointment for the next Saturday. Edit 2: It was definitely Deery West Burlington. This occurred in January 2017. Also, while I was waiting in line, several people ahead of me brought their car in for warranty work, only to be denied because of some technicality. Except for one guy, who was told that they just weren't going to honor his warranty. It seemed like the only job of the service manager was to deny people legitimate warranty service. And he seemed to enjoy it.
Response from owner
August 15, 2019
Nancy Purvis
Very helpful and explained the vehicle and all the functions the car has. Will buy there again.
Response from owner
September 13, 2025
Ellen Bassler
Had to return because driver’s air bag was off. Also, when we exited vehicle, all the interior lights stayed on and didn’t turn back off.
Tracey Anders
Quick and efficient
Response from owner
February 1, 2026
Teri Gesling
Love their customer service. I would give them 10 stars if I could. Above and beyond the other dealer we’ve used. Thank you Jim, Kevin, and George, for the great work and visit. teri Gesling
Response from owner
November 21, 2024
Ken Morgan
Very happy with the quality of expertise and the promptness of completion.
Response from owner
January 30, 2026
Breydn Hill
Service was quick and all employees that I meant were very friendly (A+). Thank you.
Response from owner
September 9, 2024
The Bow Tie Chaplain
The team was friendly and helpful. Had some problems with the rental car setup but not sure if it was on the collision center or in the rental place. Overall a good experience
Response from owner
January 26, 2026
Robert Saunders
Great customer service i was definitely satisfied and would recommend.
Response from owner
January 27, 2025
Sarah Lawlor
They figured out the problem with my car that nobody else could, and fixed it right away
Response from owner
January 26, 2026
dawn nowell
Great service at the West Burlington Deery Brothers. Brandon was very professional and knowledgeable. Kevin in finance answered all of our questions about the extended warranty. Top notch service all around. I would highly recommend Deery Brothers.
Response from owner
January 25, 2026
Linda Peters
I was totally pleased with the vehicle they had to show us.It met our expections and beyond them.They bent over backwards to make sure our experience was a total 5 and more.They were courteous, thoughtful,helpful, and with their suggestions helped us save money.Be sure to ask for their extended warranty plan that includes the gap feature.If you have an accident and your car is totaled the gap feature will pay off the rest of the loan you have on your car plus the service is honored thruout the nation and will pay for what issues you have with your vehicle( if I understand correctly)The man you want to speak to is Kevin Mehaffy.He is awesome honest and will hook you up with whatever you need.All of the salespeople were awesome and the head honcho of the Deery Brothers car dealership even graced us with his presence to ensure we were properly taken care of and was sooo down to earth.I would recommend Deery Brothers car dealership anytime to anybody!!!
Response from owner
January 23, 2026
Shari Pruett
Great experience! Quick and easy buying a vehicle!
Response from owner
March 8, 2025
Michele Balbort
We have bought our cars at Derry Brothers for 20 years. The pricing is fair, the people are excellent in what they do and the service is excellent!
Response from owner
November 12, 2024
Jean Megorden
I felt well taken care of, especially by the service manager. Also appreciated the short time it took for them to do so much.
Response from owner
January 18, 2026
Clyde Grady
Honest, personable approach
Response from owner
January 18, 2026
Jan Alter
We recently purchased a 2025 Toyota RAV4 from Wendy Miller. It was a great experience! She was very knowledgeable and took the time to show us each and every feature of the vehicle. She answered all of our questions and encouraged us to call her if we did have questions in the future. I would highly recommend Wendy for your next purchase!
Response from owner
January 17, 2026
Rich Hollerauer
Deery was quick to get my vehicle in for service, yet took the time while there to handle any needs.
Response from owner
January 16, 2026
Janice
Very fast, good service and polite. Vehicle was cleaned and returned ready to go
Response from owner
September 26, 2024
Karen Beckert
Everyone was so friendly and helpful to put me in a car I wanted! Iziah went above and beyond! He is a big asset to Deery Bros!
Response from owner
January 15, 2026
Zachary Hamilton
I had big goals when I walked into Deery Brothers and I didn’t think I would reach them. They worked hard to bring my trade in and the vehicle I was buying to an amount that worked with my goals and budget! A little update: just as an FYI, I’m very pleased with my vehicle. When they say your vehicle is certified, and all maintenance is up to date, it just means that they changed the oil (and maybe the tires). I’ve had my vehicle for less than 2,000 miles, and I already need to change my transmission fluid. Kinda bummed about that, but it is what it is. Just updating this for full transparency.
Response from owner
September 21, 2025
Gary Maker
Live 2 hrs away was called to go back and resign papers. Later when setting up loan payments found out they added $1000 to the purchase price and a $2500 warranty be very leery of paperwork and read everything
Response from owner
January 13, 2026
Julian Warman DiBernardo
Thanks again for the info and helping out Ivan
Response from owner
January 12, 2026
Sarah Carlson
Raine was an excellent salesperson and worked with us well. We are very pleased with him.
Response from owner
January 10, 2026
Jesse Kadlec
I bought my car from this dealership several years ago. I bought it as-is as a older used car, so I expected some issues. At first, I was really pissed because within the first year, the power steering pump died AMD the brake lines completely snapped. The brake lines should've been found on the initial inspection. Since then, they've replaced the power steering pump for FREE (well worth the engine protection package) because I get an additive during the oil changes. I do have to drive an hour for each oil change, but I would happily continue doing that for the life of this car if it means the moving parts have an extended warranty. The additive is like $12. To add on to the service departments Stellar warranty option, they get me in and out within an hour which I appreciate. They also do a full inspection and give you the results/ explain things before your oil change is even complete. They suggest recommended fixes but I've literally never felt pressured to get a single thing done on my car, including some things that were pretty urgent. They do not void the warranty if you get work done elsewhere because I'm extremely picky about who works on my vehicle.. the service is expensive so do keep that in mind but the quality of work I think makes up for it. If I had to get another car, I do think I would choose this place again. I'm not sure how thorough their inspections really are with used cars given the condition of mine when I received it, but it was still worth it for me in the end. Finding my car was like a unicorn and Deery Brothers West Burlington was willing to help me get it with insurance money.
Response from owner
January 10, 2026
Mary Jo Hall
Our sales people were so nice and not pushy.
Response from owner
January 10, 2026
Seth Ireland
Staff was pleasant!
Response from owner
January 10, 2026
Don Dupy
Great service. Friendly staff. Answered all of our questions. They have one of the larger selections of used vehicles right now even with all the chaos going on in the world. Go check them out!
Response from owner
February 5, 2021
Jeanne Drollinger
Knowledgeable & friendly staff throughout Deery Bros. I have always trusted my vehicle to them. I would recommend their business.
Response from owner
January 8, 2026
rosalie jarvis
Never any problems at Deery!
Response from owner
October 9, 2024
Shannon Pfeiff
Last resort.... Way way way to expensive and my car still won't run. They wanted over $500 just to tell me what was wrong with it. They essentially lost the car for 4 days on their lot. Their last concern is the customer.
Response from owner
January 6, 2026
Cynthia Spindlow
Jake was absolutely great. Friendly, professional and took great care of me.
Response from owner
January 6, 2026
Michael Bishop
Quick, efficient. Had a complimentary shuttle service.
Response from owner
January 5, 2026
Evelyn Kane
Great service! Amanda is super!
Response from owner
January 6, 2026
Mike Wallis
The staff is great to work with!!!
Response from owner
August 28, 2025
Steve Crain
Very good service, no issues
Response from owner
December 21, 2024
Keli Oleson
Liked the fast and cheerful service. Also the video texted about the dirty filter was handy.
Response from owner
April 11, 2025
Nathaniel Blair
Had agreed on a truck approval with financing wouldn’t negotiate whatsoever because they knew they had the exact car I wanted so i made the decision to buy it anyway. A couple days before i was set to leave they called to inform me the truck had a issue. At this point i booked a non refundable plane ticket and took the day off work and had a simple request of either give me a little discount on the truck or have it delivered. That was a no but they gave me my non refundable deposit i made on the truck. Long story short i got the same truck for 6 k off msrp.
Response from owner
December 31, 2025
Miss Susan's House Susan Haynes-Diener
Service this morning was very good and timely. The car wash was broke, however, they gave me a coupon to return to get that done so it was much appreciated.
Response from owner
December 30, 2025
Jim Sudbeck
Very good service people. They were easy to work with.
Response from owner
January 8, 2025
Jenny Smith
Friendly service
Response from owner
December 29, 2025
Linda Disburg
Friendly was 1/2 hour but got me in right away.
Response from owner
December 25, 2025
David Ludwig
Great job
Response from owner
December 25, 2025
James Putnam
Took care of my recall in the estimated time and washed my car!
Response from owner
December 24, 2025
teresa knox
They were nice and explained everything to me
Response from owner
December 23, 2025
David Giese
Very good service figuring out my service light problem and my oil change and tire rotation thank you
Response from owner
December 23, 2025
John Beckinger
Outstanding!
Response from owner
December 20, 2025
kelsey finken
Very friendly staff and quick service! I appreciated the communication and transparency with what needed to be done and the cost!
Response from owner
August 17, 2022
Ruth McKee
They were fantastic in helping me get my car fixed. Everybody was very friendly. Mine was a tricky one but they worked until they found the problem. And fixed it quickly!
Response from owner
December 12, 2025