Deery Brothers Inc. in West Burlington, IA

Tim Eggleston

Just an awful place to get your car fixed. Customer service is the worst. Edit: My car was serviced there. When I bought my car at Deery, there was a slow leak in the tires, which I was told would be fixed for free. I scheduled an appointment to have it worked on, but when I got there, the service manager said I would have to pay for it. Which I refused to do. So I waited for 3 hours on a Saturday afternoon for someone to tell this guy this was agreed upon as a condition of buying my car. Of course then it was too late to fix it, so I had to reschedule another appointment for the next Saturday. Edit 2: It was definitely Deery West Burlington. This occurred in January 2017. Also, while I was waiting in line, several people ahead of me brought their car in for warranty work, only to be denied because of some technicality. Except for one guy, who was told that they just weren't going to honor his warranty. It seemed like the only job of the service manager was to deny people legitimate warranty service. And he seemed to enjoy it.

dawn nowell

Great service at the West Burlington Deery Brothers. Brandon was very professional and knowledgeable. Kevin in finance answered all of our questions about the extended warranty. Top notch service all around. I would highly recommend Deery Brothers.

Jesse Kadlec

I bought my car from this dealership several years ago. I bought it as-is as a older used car, so I expected some issues. At first, I was really pissed because within the first year, the power steering pump died AMD the brake lines completely snapped. The brake lines should've been found on the initial inspection. Since then, they've replaced the power steering pump for FREE (well worth the engine protection package) because I get an additive during the oil changes. I do have to drive an hour for each oil change, but I would happily continue doing that for the life of this car if it means the moving parts have an extended warranty. The additive is like $12. To add on to the service departments Stellar warranty option, they get me in and out within an hour which I appreciate. They also do a full inspection and give you the results/ explain things before your oil change is even complete. They suggest recommended fixes but I've literally never felt pressured to get a single thing done on my car, including some things that were pretty urgent. They do not void the warranty if you get work done elsewhere because I'm extremely picky about who works on my vehicle.. the service is expensive so do keep that in mind but the quality of work I think makes up for it. If I had to get another car, I do think I would choose this place again. I'm not sure how thorough their inspections really are with used cars given the condition of mine when I received it, but it was still worth it for me in the end. Finding my car was like a unicorn and Deery Brothers West Burlington was willing to help me get it with insurance money.

Mycel Ann Davidson

We had a great experience with Deery Brothers West Burlington! Ivan was very helpful and nice to us! He made us feel comfortable and not pressured , he made sure all of our questions are answered! We are very grateful and happy for their services and definitely would recommend it to my friends and family!

Thierry Rivette

Good but very expensive compared to other Dealership that I dealt with prior to move to West Burlington, Iowa. My extended warranty cannot cover my regular services (oil and tire rotation) it used to. What's funny, we don't have any other places nearby 🤣🤣🤣

mark ekhoff

Today I took advantage of buying three tires and getting a four one free the service was awesome. Pricing was fantastic love going to dear West Burlington. I would recommend using their service to anyone out there looking for great pricing and great people!

Terri Boulton

The people at Deery Brothers in West Burlington where excellent they got me into my new car. And I love it

Amy Van Fleet

Everyone was super friendly, professional and personable! Anya was very polite and didn’t try and pressure me into buying anything I didn’t want. I will buy all of my vehicles from now on from Dewey Bros in West Burlington!

dessa rodeffer

Excellence friendly service and satisfied my every request and more. I was given their best price from the start and my car was ready when I requested it. So happy to work with Deery of West Burlington, IA for sales and service. Love my new 2025 Murano!

Bill Stigge

I took our 2015 Nissan Rogue in for a recall service. Place is very clean, personal are friendly and knowledgeable. Waiting area was very nice, clean, with refreshments. They did an inspection of the vehicle, which I didn’t even ask for, at no charge. The ole gal came back with a good bill of health other than some fluid changes they recommended. Well at 142k miles I’d have to agree that some fluids need to be flushed and refilled. I would definitely recommend Deery Brothers of West Burlington to anyone.

gary gary

If you want a deal on some new Nissans I highly recommend driving to West Burlington and getting a deal at Deery Brothers. I drove an hour and a half to get the lowest price within 250 miles

Diane Boyd

Wonderful experience. Wendy Miller is the perfect sales person. Came in on her day off to help me buy the vehicle I wanted. Kevin Mehaffy got the paperwork done in record time. I was pretty much in and our. Highly recommend Deery Brothers in West Burlington.

Kevin Garrison

I purchased a 2024 Nissan Frontier from Deery Bros. Nissan in West Burlington, Iowa and it was the best experience I’ve ever had buying a vehicle. The salesperson, Anya Clark, was extremely knowledgeable about all the features on the Frontier. She wasn’t pushy or overbearing and was really great to work with. The Finance Manager, Kevin, was really down-to-earth and explained everything very well. He didn’t try to upsell me anything that I didn’t need. He had all the paperwork ready when I arrived to take delivery. All told, I was at the dealership less than an hour. If you’re looking for a dealership that is low-pressure and customer focused, stop by Deery Bros. Nissan in West Burlington. You won’t be disappointed!

Rob Theoret

A bit of a long story about how much Deery Brothers helped us out, but I feel like I need to tell it. This past summer, my family and I were t-boned by an uninsured driver. Everyone was okay, but the following months were an absolute nightmare when it came to the insurance process. Between work, and our child starting kindergarten, being down a car was not easy. Our insurance was finally dealt with after a few months and we could begin looking for a new car. That was a whole other nightmare. I had a Toyota Prius and wanted to get a new one. Sold out everywhere and to get a new one would mean being on a year long waiting list. I decided that the hybrid Corolla would be a good substitute (I commute 2 hours a day, thus wanting another hybrid). Wouldn't you know it? Hybrid Corollas were also in short supply and high demand in our area. Local dealers also jacked up all of their prices. We decided to expand our search and found Deery Brothers Toyota in West Burlington. It was a 5 hour drive away from us, but they had two hybrid Corollas in freight, and the prices were beyond reasonable! I was first contacted by their internet sales manager, Wendy. She was so nice and answered all of my questions quickly. We took the risk and put down a deposit on a car we hadn't even seen. Then we were contacted by Ivan. What a gem. He guided us through the process and made sure everything went smoothly. A couple of weeks later, the car arrived, and we made the drive to West Burlington. I couldn't believe how quickly their team got us in and out of there. Everything was thorough, and we didn't feel rushed or pressured. It was one of the smoothest car buying experiences of my life. Huge shoutout to Ivan, Wendy and everyone over there at Deery Brothers. Finding these guys felt like we finally had a little luck back on our side.

Melissa “Mis” Mckay

I want to say thanks to Colton, Scott and Keven for the Great experience I had with Deery Bros. (West Burlington) Yesterday. I was looking to trade my Gas Guzzler V8 Armada in for something more easier on my pocketbook, when Colton came up to me and asked if he could help, I told him I had been talking to Scott online and decided to come look at the 2020 GMC Terrain. I told him i liked the vehicle and he said to me do you like it, or do you LOVE IT? I Love it!!! He said good, because I don't want to sell you it if you just like it, I want you to love it... thanks Colton for a great experience!!! I LOVE my new SUV!!! I also need to shout out to Keven the financer.. he found the the BEST Deal I could possibly have gotten.. plus he was a very Personable Guy!!! Thanx Guys!!!!!

Dave Jenkins

My family and I just purchased a vehicle from Deery Brothers in West Burlington. We used Eric Rios as our sale rep and he was fantastic along with everyone else at dealership. We found our car online and needed to make sure it had the right HD Towing Package for our camper. Eric went above and beyond taking pictures of the transmission cooler and other features, as well as doing his own research to make sure it was the exact vehicle we needed. The dealership again went above and beyond and delivered the vehicle to our home, over 2 hours away. I highly recommend Eric and Deery Brothers in Burlington for anyone who is looking to purchase a new vehicle.

camdogify

I wanted the Taketa air bags replaced in my Toyota xB, and while I was at it I needed some body & paint work, a new windshield & a set of new tires. The service dept at Deery Bros. passed me off to their certified Toyota technician's voicemail where I never got a call back. A week later I called and talked to another service rep that took all of my car info. She said she'd have to order needed parts and would call back later to set up an appointment for the airbag recall and two other TSB's. Meanwhile, I went to Deery's Collision Center for an estimate to have an old front end crash repaired, body & paint touched up and a broken R.H. headlamp assembly replaced. While they were at it, the windshield needed replacement and a fresh set of lamps for the turn signals and headlights. I was paying out of pocket and left $1,000 deposit to get the ball rolling. A couple days later Deery Collision called to have my car dropped off for said repairs. Later that afternoon I got a call saying my car was ready. No Way. That same morning, I called the NHTSA hot line to see what was happening with my airbag recall & TSB repairs. The lady from NHTSA called Deery Bros., West Burlington and found out that their Toyota Certified technician had walked off the job several days ago and that their wasn't a Toyota Certified technician working on staff at Deery Collision either. Basically, Deery Collision removed the plastic front end, replaced BOTH headlight assemblies (after I told them to only replace the broken right side) and each front light capsule. Deery didn't bother to straighten any of the damaged sheet metal beneath the plastic covering, so the right headlamp assembly was left in a bind with a mounting bolt missing cos it didn't line up. The grill was still popped out, and now it took two people to raise the hood that was left in a bind. Underneath the car, a handful of blind pop rivets were utilized instead of the proper fasteners to hold the plastic together. They totally botched the job up. Talking to, Brad Deery, was like talking to Pontius Pilate washing his hands. He turned the matter over to, Justin, the body shop manager, who in turn said I should take my car to Mike Campbell's because he couldn't squeeze my car in for another three weeks. Justin said he couldn't give me a refund for the headlight I didn't need. I suppose I could go through small claims court trying to reclaim the cost of a $300+ headlight capsule I didn't need. What a way to do business. The one star grade is way above the ''Not Worth Two Dead Flies" way I feel. By the way, Justin, Cory Campbell, did fantastic work on my xB and fixed each of your screw ups. Thanks for the recommendation.

Jennifer Waggoner

A big thanks to Art for helping my family and I purchase a newly used car! He was beyond helpful, knowledgeable and friendly in his customer service. If you are looking to get a new/used car, go to Deery Brothers in West Burlington and ask for Art.

Jon Billups

Was thrilled with our experience here at Deery Brothers in West Burlington. Our salesman Craig Beck took him time to show us all the models we were interested in. He also covered the differences between cars. Was patient and answered all our questions. Once we decided which vehicle we wanted the whole process went amazingly quick. We didn't have to talk to 15 people!! Lol.. cannot say enough good things about our experience here

Sarah Littlefield

I purchased the 2015 Equinox from Deery Brothers in West Burlington, IA. My fiancé and I liked the vehicle during our test drive, but we felt very manipulated and rushed in our decision making process. We came in to test drive a 2014 Traverse that was listed for $13,500. We made it clear to our salesman Steve Donald, that we wanted to be lower than that price, or right at that price if the deal was right with the mileage on the vehicle, year, and any problems with the vehicle. We really liked the Traverse and were told that “they” couldn’t make it work in our price range. We were told that “he”, I’m guessing the sales manager, brought the price all the way down to what the dealership had into the car, and still couldn’t make the deal work. Franticly, our salesman said that there may be a deal that they could make work; we had to go because I had to get to work. We saw the list price of $16,100 on the window of the vehicle and knew that that was not in our price range. Steve made the comment that “he” is coming way down on the price for this vehicle and that “he” doesn’t usually do this. He was really pushy and forceful that I made this deal. I have never in my life met someone as passive-aggressive as Steve Donald. I have never in my years of purchasing vehicles, which I have purchased my fair share, have ever felt so manipulated, mislead, and disrespected as I did at Deery Brothers. I felt as if I were being discriminated against due to my age, which is 22 years of age, with the way the salesman was talking to me and the way everything was misleading. I could not even get an oil change because Steve told me that it can damage a vehicle if it is changed before the oil percent is below 10%. I have never heard of such a thing before, I just wanted a fresh oil change, along with the free one I will receive in the next 6,000 miles. I did not want to have to come back in 1,000 miles just for the oil change, since I live one hour away. Steve refused to help us out on that. Steve again insisted that we were getting a good deal and did not make any mention of the price of the vehicle after I asked repeatedly. I asked and he would distract us with the car buying process and repeatedly used the phrase “you are getting a good deal.” I then went into the financing office and began to sign more paper work. I was told that the price was going to be $22,000 and some old dollars, but since we put $500 down, it was going to be $21,000 and some odd dollars. I was a little leery on the price, as I did not want to be higher than $20,000 all in with the left over from the Sonic that I traded in plus the gap insurance and the extended warranty that was mentioned. My thought process was that I was getting the equinox for the $13,500, which was the price of the Traverse, plus the $5,500 left over inequity from my previous car loan, plus the extended warranty and gap insurance, leaving me at the $21,000 in debt that was mentioned in the financing office. When I got home and looked at the financing papers we noticed that I was in fact $26,000 in debt which was not what I thought was agreed upon and was not what we wanted at all. This price was never mentioned, and this is why I feel manipulated and mislead during the whole process. When I saw that, I just wanted to opt out of everything. This deal was very misleading to say the least, and I couldn’t even get a full tank of gas. I felt like Steve was very unprofessional with his words. I mentioned that I had filled up the car the previous day and wanted at least the 12 gallons in the new vehicle. Steve said that could not happen so I made the joke that I was going to syphon the gas out of the Sonic, since they couldn’t give us a full tank, and Steve said “be my guest.” I find it very hard for me to recommend this place to someone as we feel very manipulated, blinded, and I was not treated with any respect, I have never in my life had such a bad experience purchasing anything. I am posting this review on behalf of myself, and Derric Littlefield, who purchased the vehicle.

teran buettell

Needed tires for my car. They were super helpful, listened to what I wanted, found me the best tires I have ever owned at a price that was comparable to what I have been paying for cheap ones. Even my dad was impressed, and he always thinks I screw up on car stuff! When I got there, it was clean, staff were attentive and pleasant. Shuttled me to work with a smile. Work done by the time promised. The car wash and vacuum was the icing on the cake. Very pleased. Will definitely do business with them again! Just had my second experience with this dealership tonight. Worked with salesman Blake Dichraff and could not have been more pleased. He was pleasant, helpful, and gave no pressure at all. I walked away with the car I came for, after test driving three total vehicles. He got me a great interest rate with terms I could live with. Everyone was super nice and made the experience totally worth the trip to West Burlington. Thanks so much! Five stars for a second time!!!

Tiny Malone

Good group of people here who really work hard to find the right truck and make it all work. Refreshing because my sales person really knew her stuff and the whole process was handled in just over an hour. Don't waste your time going anywhere else in West Burlington!

Jeremy Stecklein

I had purchased a Jeep from Deery Brothers in West Burlington on 8/1/2011. The salesman had told me the tred left on the tires were %50. I took my Jeep to a tire dealer and they said i had a lot less than that left on my tires. I called back and spoke to the Shop manager and he didnt want to do anything for me. He said bring the Jeep back to us and we will look at it and let you know if there is anything we can do. I live 1.5 hours away from them so it would be a 3 hour round trip to just see what they will do for me. Another thing they told me that the drivers door lock is loud when you unlock and lock the door. I was fine with that i dont care if it is loud when it locks or unlocks. After i left Deery Brothers we went to get some food. I locked the doors and went inside. when i came out I didnt hit the unlock on the key pad and the door was still unlocked. So I played with it for a little bit and found out that i cant lock my drivers side door with they key pad. I have to hit the lock on the key pad and put my key in the door and lock it that way. I cant even use the lock inside the Jeep to lock it when i try its like its stuck and I will break it if I push to hard. So I had called the dealership back yesterday the 24th of August and spoke with Bradford Deery the owner. Told him what was going on and he was kind of the same way as the shop manager and keep saying it was a as is car. I told him I was mislead about the quality of the tires and was not told that the drivers door didnt lock right. He still said it was a as is sale. Well we had ended the call on that note. About 5-10 mins later i had a missed call. Brad had called me back and said he wanted to make this right and to call him back so we could figure this out. He told me that they will fix the driver door lock and give me 2 new tires at NO COST TO ME! I will continue to do business with this dealership becasue of the way he stepped up to the plate to handle this. Thanks again Brad for doing this for me and not losing a customer for the rest of my young life.

Scott Kolp

Service department is always on top of it. Very easy to deal with. Would recommend to anyone! Amanda is a rockstar!

Lora Conrad

The service department at Deery Brothers is professional, prompt and efficient. They are careful to explain any recommendations or problems so you can authorize or decline the service.

Tracy Klatt

Very friendly and the oil change and inspection was quick