Topic
Service Speed & Efficiency
93.8% positiveAcross 999 reviews of Deery Brothers Inc. in West Burlington, IA, service speed & efficiency appears in 80 reviews (93.8% positive), from 2011-08-26 through 2026-05-28.
Key findings
Service Speed & Efficiency mentioned in 80 of 999 reviews (8%)
95% of Service Speed & Efficiency reviews are 4 or 5 stars
Average rating in Service Speed & Efficiency reviews: 4.8★
Aspects most discussed in these reviews
Punctuality & On-Time Service
70%56 mentionsResponsiveness & Speed
31%25 mentionsProfessionalism & Conduct
29%23 mentionsCourtesy & Friendliness
23%18 mentionsCommunication & Updates
23%18 mentionsScheduling & Booking Ease
15%12 mentions
Reviews mentioning service speed & efficiency
Tracy Klatt
Very friendly and the oil change and inspection was quick
Response from owner
May 14, 2026
Joel Gavin
Great people and quick service.
Response from owner
June 30, 2025
John King
Quick service!
Response from owner
August 22, 2025
Rebecca Carkhuff
Very minimal wait time. Great customer service.
Response from owner
May 22, 2024
Rick Hetzel
Fast , friendly, in and out the door in 30 minutes, highly recommend
Response from owner
June 24, 2025
Jeff Poulter
Timely and quality service
Response from owner
November 6, 2024
Tracey Anders
Quick and efficient
Response from owner
February 1, 2026
Ken Morgan
Very happy with the quality of expertise and the promptness of completion.
Response from owner
January 30, 2026
Breydn Hill
Service was quick and all employees that I meant were very friendly (A+). Thank you.
Response from owner
September 9, 2024
Jean Megorden
I felt well taken care of, especially by the service manager. Also appreciated the short time it took for them to do so much.
Response from owner
January 18, 2026
Janice
Very fast, good service and polite. Vehicle was cleaned and returned ready to go
Response from owner
September 26, 2024
Michael Bishop
Quick, efficient. Had a complimentary shuttle service.
Response from owner
January 5, 2026
Keli Oleson
Liked the fast and cheerful service. Also the video texted about the dirty filter was handy.
Response from owner
April 11, 2025
Linda Disburg
Friendly was 1/2 hour but got me in right away.
Response from owner
December 25, 2025
Randy Pennington
Very friendly had my car serviced in around 45 minutes
Response from owner
January 13, 2022
Cindee Reed
Oil change. Quick and easy.
Response from owner
March 19, 2025
Linda Cox
Had a flat tire on auto this morning when went out to garage to go to work called Amanda at Derry Bros at around 11:00 had an opening at 4:00 told her to put me down and I filled tire with air and went to work it was a slow leak but by time I got there it was down again they fixed it had a nail in it from last night’s storm remember running over a board on highway. Thank you for quick service and getting me back on road!
Response from owner
February 5, 2025
Steven Bond
Deery Brothers Staff did a great job with my Tacoma. Simple Tire rotation but it went well. Fast, efficient, and friendly.
Response from owner
November 28, 2025
Terri Scherer
Employees are courteous and helpful. I appreciated that they explained what my car needed done and finished the work in a timely manner.
Response from owner
May 6, 2024
Andrew Plenge
Got a great deal on 4 new tires and an alignment. They had me in and out in just over an hour. Phenomenal experience for a first timer!
Response from owner
November 25, 2025
bob bowen
No waiting. Service was completed promptly.
Response from owner
November 19, 2025
John Dewey
It was, as usual, quick and to the point. Well done, and friendly.
Response from owner
November 2, 2025
Matt Hobbs
Quickly in and out and advised of future preventative maintenance that needs addressed.
Response from owner
February 14, 2025
Tami Mavrakis
I had a very positive experience. Everyone was helpful and service went right on time and quickly.
Response from owner
March 18, 2025
Lisa “Lisa from Iowa” JENNISON
Later in the afternoon, valve problem on my tire - flat. Amanda and her professional crew got my car in and fixed it pronto! Under warranty - no charge! Thank you!
Response from owner
January 12, 2025
Carrie Havlik
Had oil change. Completed in timely manner. Good communication. No complaints.
Response from owner
November 26, 2024
Kevin Helmick
I got in and out in great time. Plus the wait was pleasent in their waiting area.
Response from owner
September 7, 2018
Jeffrey Horn
My truck was done on time with the work being done as we talked about,truck was washed and clean,very pleased
Response from owner
July 26, 2025
Greg Utter
They did an awesome job of getting my car in and out for tires and oil change in a little over an hour
Response from owner
July 3, 2025
Stanton Stine
We were traveling on the road, had tire troubles. Deery had us up and going in very little time. Thank You so much, Stan
Response from owner
July 3, 2025
Tami Ungerman
Visiting Deery Bro. Was a good experience. They were helpful and complete. The service representative was a bit disorganized. He was way off in the completion time by 20 minutes. I had to ask him to explain my charges. Otherwise he was super busy but did a great job.
Response from owner
June 29, 2025
Kimberly Orton
They got me in right away and didn't take very long. They went over everything with me and told me approximately when things would need to be done.
Response from owner
June 21, 2024
Lucas Towne
Quick Service, Friendly Staff. Only issue was they forgot to reset the oil change light.
Response from owner
April 7, 2025
Reeds Ranch
Very kind and quick service
Response from owner
May 23, 2025
tina lott
Always doing a good job and getting us in and out in a timely matter.
Response from owner
May 21, 2025
Eddie Cassiday
In and out fixed my wiper blades cost me a little much to diagnose loose bolts but it is what it is good service
Response from owner
February 16, 2021
Scott Swanson
Staff was polite, attentive, and got right to work. Completed in a timely manner.
Response from owner
December 3, 2024
Charlie Freyling
The car was taken care of in a timely manner
Response from owner
December 23, 2024
Chloe Kirkhove
I was told that it would take about an hour to get my key programmed. It ended up taking almost two hours for it to be done with no update until I texted the number they provided and asked for one myself. They did an absolutely great job, but the communication could be better.
Response from owner
April 15, 2025
Don Lindholm
I am satisfied. The technician was very pleasant and the work was promptly done…and I enjoyed the popcorn and hot chocolate!😁
Response from owner
January 21, 2025
Ralph Meyer
They where quick and got my Oil changed earlier then what I expected
Response from owner
March 28, 2025
Curtis Renzelmann
We made the appointment for Saturday morning. Got there 10 minutes before the appointment they pulled the car in the service tire rotation was quick. They even brought our air filters in to show us that they did not need to be replaced and told us that the brakes we’re gonna need replaced on the front, but they still wasn’t down to what they recommend yet pay your bill and out the door all within about an hour
Response from owner
February 24, 2025
eris so
Customer service was amazing, got an oil change and it was quick. Employees were very friendly and very thorough with their explanations on their services. Definitely would recommend!
Response from owner
September 22, 2024
SmittyWorbenJegermanJenson The 3rd
Always great fast service!
Response from owner
July 20, 2024
Rondy O
Called about a work van. Craig was very helpful, professional, and quick. I was there the next day shaking on a new van purchase! It doesn't get much better than that.
Response from owner
February 13, 2025
galen noard
The appointment was well done, finished in great time and was kept informed the entire time by Amanda, she is a plus for the dealership!!
Response from owner
February 11, 2025
Cheryl L.
Very quick service. Jake the GMC manager was very good at communicating with me during the process.
Response from owner
May 23, 2024
Kayla Bundy
Pull into the service drive, asked if they could replace my battery, got my vehicle right in and done within 2 hours.
Response from owner
January 20, 2025
Joyce Taylor
Good communication and everything was done in a timely manner
Response from owner
January 10, 2025
Ron Frink
Service has always been thorough and fast. Much appreciated!
Response from owner
May 22, 2024
Corey Stephens
Had an oil change and tire rotation. I was in and out within 45 minutes. 👍🏽
Response from owner
April 19, 2024
Wayne VanAuken
Rayne was great but the time we were there was way too long.
Response from owner
December 7, 2024
James McDowell
Jim was very helpful in providing service for my vehicle. The team completed the work ahead of schedule.
Response from owner
November 26, 2024
Chris Nordstrom
The work was done quickly. The problem was corrected. The price was reasonable.
Response from owner
October 15, 2019
Maxine SMUT,ZER
The associates are very knowledgeable and do their job well. Oil change and tire rotation and out in 45 minutes.
Response from owner
November 8, 2024
Sticks on Stilts
Took my 2006 Pontiac Solstice to Deery in Burlington recently for a recall notice. It was a scheduled appointment. It did take quite a bit longer than what the scheduler had told me the day I called for the appointment but I'm happy to have this taken care of now. I did feel they should have told me at the start of the appointment that it would take almost twice as long as the scheduler had stated. But.... I also did not ask. I did text after maybe 3.5 hours to ask how much longer it would be and they replied with 1-2 more hours. That possibly was because I asked them to diagnose why the heater doesn't blow hot air. We ended up cancelling that diagnosis and was not charged for that. I would appoint there again or may try a more local place to me
Response from owner
October 10, 2024
Diane Boyd
Wonderful experience. Wendy Miller is the perfect sales person. Came in on her day off to help me buy the vehicle I wanted. Kevin Mehaffy got the paperwork done in record time. I was pretty much in and our. Highly recommend Deery Brothers in West Burlington.
Response from owner
September 20, 2024
Sawyer Gould
Great customer service and fast service!
Response from owner
September 20, 2024
Chris Carel
Susie, Danielle, and Dean are so great and easy to work with. Vehicle was ready before it was even promised when I dropped it off. I highly recommend them for all of your Collision needs!
Response from owner
September 5, 2024
Randy Fraker
Very quick and thorough service. A+
Response from owner
July 23, 2024
Mitch Doherty
Very fast service and great communication.
Response from owner
July 16, 2024
Bud Carruthers
Oil change completed very quickly.
Response from owner
June 18, 2024
Nancy Ireland
Very friendly and fast service
Response from owner
May 24, 2024
Angela Thornton
Got my car in fast and mannerly time, got straight to the point, ordered my key fob and got my car out fast! They even text while your baby is getting serviced 🙂 Reasonable price. Thank you Deery !! And, shoutout to Jake from Deery 😁for keeping me updated ✌️
Response from owner
April 30, 2024
Samantha Schmeiser
Great service, timely manner.
Response from owner
April 25, 2024
Douglas Brown
I went in to have work done on my car. The Service Department was very helpful, they had the parts needed immediately and my car was ready within 24 hours, no delays, no waiting.
Response from owner
April 23, 2024
Frances Shieh
We’ve brought our car into Deery Brothers a couple of times now and each time, we’ve received timely and honest services. Anton and Amanda have both helped us and they provide great customer service, very friendly! So far, we are satisfied with the service that Deery Brothers provides. Our last oil change/tire rotation appt only took 20 min! I appreciated the fast service as I needed to be in and out that day. Will be back for our next service!
Response from owner
April 21, 2024
Barbara Whedbee
It was a challenge to make an appointment around my schedule. I was able to get in and out very timely. Thanks.
Response from owner
April 17, 2024
Dee Lehn
Staff was courteous and helpful. Service was quick so no long waiting period.
Response from owner
April 17, 2024
Merquiche Lewis
Great people, Great experience. Service was great and quick to get me in and out.
Kevin Vollmer
It was faster than I thought it would be !!
Dan Culp
I enjoyed working with Terry and Eric. They understood that I had a time crunch and made every effort to make the process as efficient as possible. I will be back.
Response from owner
April 21, 2023
Katherine Crow
My car was taken in when I arrived 10 minutes early. Oil change and rotating tires was done in under an hour. I was very happy for that.
Response from owner
January 16, 2023
Sue Ballew
I am disappointed with the service I received. It took 4 hours for me tires on my car.
Doug Ita
I was happy with the price I got for having 5 tires unmounted and having 4 new tires mounted and balanced , but the time frame they gave me of a couple hours turned into 4 1/2 hours. Had I have known it was going to be that long I would have had someone give me a ride home and they could call me when done.
Response from owner
August 9, 2022
Sally Ann Bynum
Very disappointed. Had four recalls live over an hour away. Was told would take 4 hours to do work. Was asked to be there at 8 am. Was right on time. Here's where it all went wrong. Kept getting told aost done three times. Was not done till 4 o'clock. Then left and coolant light still on what I originally notice. Had to fill at another place. Just wrong would not give me a car to drive. Had errands wanted to run Not happy will not go back there'
Melissa Keeley
I had locked my keys in the car and they made me a key I was in and out in less than 30 minutes thank you Deery brothers parts department
Response from owner
November 18, 2019
Corey Ward
Great quick service and even a free detail.
Shane Ewing
Service was very good took a little longer than normal labor fees are just a little bit too high
Response from owner
September 25, 2017
The Grimm Perspective - Cory Grimm
Best visit to date. Same day appointment, shuttle to work, timely pick up and out the door quickly.
Response from owner
October 29, 2013