Tim

David Hazen

After recall issue was resolved left dealership and drove to my barber for hair cut. After haircut truck would sort of try to start. Called my mechanic and explained issue. He suggested that Deery mechanic had not tightened battery cable properly after reattached it. Borrowed pliers from barber and was able to tighten cable enough to start truck. I was talking with TIM HEINIGER when truck finally barely started. Drove home unattached battery cables, cleaned them and posts, reattached cables properly and securely. Truck starts perfectly now. Maybe a fluke issue but real PIA.. Good thing it wasn't my wife.

Alyssa Sarrazin

I had a blast purchasing my new vehicle with Deery Brothers. Wendy Miller is wonderful, her customer service and product knowledge is mind blowing. I was never pressured to make a purchase, and she patiently answered all of my questions. I would highly suggest looking her up when you are ready for a new car. I am so pleased with my selection. Thank you Tim and Wendy!!!

T H

The worst dealer I’ve ever interacted with, flat out. They had a vehicle I wanted so I called them and was informed they only do wire transfers or after 10 days and a cashiers check clears they would release the car. That’s not business works. The only good thing they did for me when I arrived was pick me up at the airport. When I first went to look at the vehicle I was told “we just did a detail on it” popped the hood and it was dirtier than all get out. The vehicle had residue on the trunk lid from what looked like a sticker but since I was driving 7 hours back I said “guess it’s kinda late for a detail”. Went into the finance office to sign paperwork and was originally told they’d do my title papers and send them to me in the mail but I had already confirmed with Tim that I’d be leaving that day title and keys in hand. Kyle went to confirm and then handed me back the title and said it was all good. I asked if it had been filled out and he said I should have no issues. I drive the car to a food place to wait out the tornado warning and when I went to move the car at the restaurant the vehicle wouldn’t start. Battery cables were loose, tightened them up enough and went back to the dealer to tighten them up completely and then realized the wiper blades were about as old as the car. Drove off and for 7 hours the car had no issues on the way home. The following day I went to put the vehicle in my name and couldn’t because the title was not filled out. I had to overnight the title back to the dealer and then they sent it back but didn’t cover the charge, even though it was their mistake. Then when I went to take a look at the car realized all of the rotors on the car were basically trash and the barrels on the wheels looked liked they’d never been cleaned. Positive note Steve and Kyle were nice, downside their company sucks and the excuse “that’s policy” was used. I hope this is an oddity but I cannot recommend this dealer to anyone. In fact I’ve instructed a few people to steer clear and go somewhere else.

Brian Widmer

I've never been gaslighted by a car dealership before. That was until now. Derry Brothers Sales manager Tim boldface lied to my face. The service manager Liz denied things she said to me and reported she didn't say that to the owner. She then threw everybody else in the service department under the bus saying there are more working there than her, they might have said it. Everyone here is a snake. Buyer beware.

Shaun OBRIEN

I read most of the reviews Derrys is the reason I've decided on getting a car from them I've talked 2 Steve/Tim very friendly they both understand what I'm going through right now Steve is very helpful of what I'm looking 4 he explained everything 2 me today Steve show me a car that can fit my budget got a tour of the service overall I'm 100% impressed I finally got a car/deal done today Steve was busy with our customers they have had Craig talk 2 me very nice person 2 talk 2 then talk 2 mark very nice as far as test driving/all the paper work it was quick/overall it's a very nice place 2 talk2 what they say they 100% there word on it highly recommend Derrys 2 any one today I had a blow tire there service department help me out took care of me explain 2 me y the tire was blown it's my 1st time doing business with them overall today they did a great job overall sales/service is great

T D

Shout out to Wendy at Deery brothers in new Burlington. As well as Tim and the rest of the staff who helped us. Very professional . I’m from Dayton Ohio and was searching for a certain vehicle. And you all had what I needed. My experience there made me comfortable and happy with my purchase. No matter where you live Deery brothers has a lot to give. One more thing, Toyota makes one tough vehicle. My purchase was a used Toyota. They offer many other brands.

Luke Thomas

I drove 4 hours from out of state to come look at a car. I told them I had my reservations and they assured me that the car is in great shape. Upon arriving and inspecting the car the paint on the trunk was dried out and flaking off and the bumper was out of alignment. I told them this and they came down on the price a bit. When I took the car to get the body issues fixed I was told that there were more issues than what the dealer had described. On top of that, the paint job was shoddy. To get it fixed properly was going to cost way more than the amount that they came off of the price. I called Deery brothers and spoke to Tim, the used car manager and told him the ordeal. He offered no help and basically said good luck. Overall, they did a poor job of representing the car. The car inspection failed to find flaking paint and parts that aren't aligned correctly. Guys were shady and took advantage of a first time young car buyer. Will not be returning again.