Jake

Marty Mogk

Jake took the time to review my vehicle’s service history and recommend appropriate needs. Detail shop did an amazing job of cleaning my vehicle as always.

Luat do

[Updated Review - Changed from 1 star to 3 stars] I am updating my previous 1-star review to 3 stars to be fair to the staff here. I really appreciate their customer service in allowing me to pick up my vehicle even after the service department had already closed for the day. That was very helpful and accommodating. However, there are still a couple of unresolved issues holding this back from a higher rating. First, they were unable to update my VIN in the system. Second, and more importantly, I am currently waiting for them (Jake and the service team) to update my official Repair Order so that the paperwork accurately reflects the diagnosis and the exact issue we discussed and confirmed via text messages. I appreciate the flexibility with the pickup, but getting the official documentation correct is crucial for me right now. I hope to get this resolved soon.

mike gabeline

Jake and service took good care of me got me up and going very happy

Kathleen Steel

What a great service department. Pleasant informative. I just really had a great experience. I encourage people in the tri-state area with Nissans. If you’re not happy with your service department, check these people out. And Jake, thank you for touching base with me multiple times to let me know where we were in the process

Cynthia Spindlow

Jake was absolutely great. Friendly, professional and took great care of me.

Tim Heiniger

Thanks for the great service!! Always fast and friendly!! Thanks Jake and Justin!

Monte Jo Clark

Stranded after hours while traveling through. Had our vehicle towed to Deery Bros and experienced top notch service! Huge shout out to Brad for juggling things in the service department and squeezing us into a full schedule, and to Jake for working tirelessly ALL DAY to get us up and running and back on the road! Five stars is not a high enough rating!!!

Larry Richmond

They did terrible. didn't get the problem resolved I took a vacation day to get it repaired because he said they needed time was there about 3 hours and was told they thought they had the issue fixed. Said that if it did it again to call back it was probably a module that they needed to change. Well the same code came back up again Saturday so I called him up I believe he is the service manager Jake told him that I can't be dropped off by your courtesy van because of where I work that he needs to work with me this time I get off work at 4pm and said I could be there by 4:15 he said they couldn't get it done in that amount of time that it would take multiple days but got me in touch with the lady that schedules the appointments I ask her to schedule me multiple appointments in a row and if they got the issue resolved I could cancel the rest of them and he told her not to do that for me and she had already refused to do that for me thats why I had her contact him again truck is a 2024 and still under warranty so I personally think his and her attitude is terrible if problem not resolved soon I will get a hold of the manufacturer and see what they think about the situation.

Jessica Bland

I found our vehicle through Cars.com, started discussing things on Thursday evening and were able to drive away hassle free on Saturday. Dealt with Scott, Jake, and Rayne due to starting online and finishing in store, and they were all very nice and accommodating. The only thing that would have made it better would be the old school complementary full tank of gas.

Edwin Goldhammer

I said I would never come back as one of your service managers tried to up sell me several years ago, but I did come back for a warranty problem & Jake was very nice and took care of my problem...

Tbarta1971

Very pleasant experience with Jake, Internet Sales Manager. Top notch communication made my distant purchase a total breeze. All Deery Brothers staff worked seamlessly.

Donna Olson

Jake was so patient with me I was so upset as I was trying to get ready to leave for AZ. Thank you for having a great service department.

Dakota Blodgett

Jake and Brandon in sales were phenomenal to work with when I was in a time crunch to find a new car after totaling mine. The service team has been very helpful while dealing with a transmission issue. I feel like they have gone above and beyond for me during this very frustrating process. However, their finance person that I dealt with was very rude and condescending. He would be the the only thing deterring me from returning.

Edgar Rangel

The people working were nice the gm manager Jake was kind enough to get me out the door quickly when I explained i had to leave for work the wait on parts took a day but the day after my truck was finished in less than 2 hours very satisfied and no more engine light would recommend!

Cheryl L.

Very quick service. Jake the GMC manager was very good at communicating with me during the process.

Mitch

Jake and Byron did a great job. They had exactly what I was looking for and made the purchase quick, easy and painless. Thank You!

Rodney White

Jake, thank you. You and your Tech showed great integrity by telling me our spark plugs were fine and no need to be changed. When I got home I got the bill out from Firestone last Winter and see the plugs were changed when all 4 ignition coils were changed in December 2023 in Boulder City, NV. Thank you Jake and please pass my feelings along to the Tech. And your Manager as well. Rod White

Ryan Wilson

Best car buying experience we’ve had bar none! Thank you Byron and Jake

Walter West

Jake in service did a great job of keeping me informed on the progress of my granddaughters car repairs!!

Lisa Walter

I can always count on friendliness along with professionalism from your staff. And thanks to Jake for helping me with how to work the GPS hookup from phone to the Buick. Deery Brothers gives you outstanding service!! Thanks again!! Lisa

Brandon Thompson

Amazing, Jake Bailey is astounding! So happy with my purchase.

Angela Thornton

Got my car in fast and mannerly time, got straight to the point, ordered my key fob and got my car out fast! They even text while your baby is getting serviced 🙂 Reasonable price. Thank you Deery !! And, shoutout to Jake from Deery 😁for keeping me updated ✌️

K DM

Straightforward and professional. Jake and Wendy were a pleasure to work with.

Michael Prosser

Excellent customer service from Jake Bachtell! He was spot on, professional, knowledgeable and helpful answering all my concerns! He’s a keeper!

Diana Doran

Jake Bachtell our Service Advisor was very informative and kept us posted on the status of the work. Dylan Miller our technician did not give up and found the problem that another dealership could not find after several appointments. Everyone was great to work with and found what was wrong with our truck.

Kolton Haight

Jake at Deery was AMAZING to work with. He went above and beyond to get my wife and I into the vehicle we were on the search for. We drove nearly and hour and a half to look at a vehicle and to ensure the trip was worth, he sent multiple videos and photos of the vehicle prior to us leaving, showing its cleanliness and the excellent condition it was in. 10/10 recommend Deery Bro’s — make sure you ask to work with Jake! Not your average car salesman! 🙌

Bry Persing

Jake at Dewey Brothers was amazing! He was so helpful and took time to answers all our many questions. So friendly and they gave us a great price on both our new van and the trade-in. Julie explained well all our accessory options. And Keven did a good job going over the financial particulars. We would highly recommend Deery and especially Jake the salesman!

Jim Korakis

Searching for the perfect first car for my son I visited many dealer websites all over the country. As a business owner myself, I can’t express enough how “way above” Deery Brothers as a buying experience is from others. Their communication, quality of email information and pictures, my entire experience was incredible. It started with Brandi who was immediate and helpful to go to the lot and check many details in the car as though I were there in person. She was so kind and personal which was completely unlike the other dealerships I had encountered. Then Jake worked up more details to our sale going way above and beyond to make sure he personally handled our needs - he and I were even able to text on a weekend when we both had games our kids played in. Finally, Kevin in finance closed up the money details in an entertaining and expedient way. I can not say enough about Jake, Brandi, Kevin and the experience here. We’re from Oklahoma and towed home the perfect vehicle for my son (Jake even had an experienced loader help us make sure every strap was right). Can not recommend this place enough. INCREDIBLE EXPERIENCE! LOVE THESE FOLKS!

Daniel Segura

Jake was an amazing guy to talk to! He helped us find the perfect car and get everything organized for our purchase! It was not a difficult process at all with his help!

Dylan Taylor

I don't normally leave reviews but Jake Bailey here at Deery Brothers deserves one of the best. I've been to multiple dealerships trying to find my dream vehicle and he helped me from the moment I called about the one I wanted. Very kind and very professional. I recommend him and Deery Brothers in general if you're having a tough time financing a vehicle!

Melissa White

My sales consultant, Jake Bailey, was exceptional! He was very helpful, knowledgeable and was not pushy at all! He helped me find a car within my budget. I would most definitely recommend him to anyone I know looking for a car.

Tesla French

Just bought my Wrangler from Deery Brothers and it was such a breeze. Jake Bailey was the best salesman I've ever went to to get a vehicle. Super efficient and dedicated to making sure we went home happy no matter what the outcome. When I go back to trade this one in some day, I'll definitely being going back to him. He was fantastic and definitely our favorite.

Marilyn Box

Took my car in for recalls! Prompt service and Jake was very helpful!

Breann Mickey

Jake Walker is the absolute best salesman 👨‍💼 Hands down the best experience I have ever had!