Luat do
[Updated Review - Changed from 1 star to 3 stars] I am updating my previous 1-star review to 3 stars to be fair to the staff here. I really appreciate their customer service in allowing me to pick up my vehicle even after the service department had already closed for the day. That was very helpful and accommodating. However, there are still a couple of unresolved issues holding this back from a higher rating. First, they were unable to update my VIN in the system. Second, and more importantly, I am currently waiting for them (Jake and the service team) to update my official Repair Order so that the paperwork accurately reflects the diagnosis and the exact issue we discussed and confirmed via text messages. I appreciate the flexibility with the pickup, but getting the official documentation correct is crucial for me right now. I hope to get this resolved soon.
Response from owner
January 31, 2026
Other reviews
Tyler Thompson
The sale representatives are terrible the lying and lack of communication will make for a bad experience. Having actually met Brad Deery before I know he would be furious with how it’s being ran! One of the employees said they would take most any offer because it’s slow right now and now I know why! The customer service is literally that bad that it ruined what is supposed to be a good experience. I wouldn’t use them again. Definitely time to clear house and start again!
Joe Butcher
The process was quick and efficient and everyone was very easy to work with.
gary mcpherson
Looked @ 2017 Camry with salesman Damian Weiler who really cared about needs. When ready to purchase will definitely ask for Damian's guidance.
Susan Haynes
The most horrible experience ever in car repair. I went to purchase a tire to match a tire that was replaced from an accident. I’m new to the community and the dealership, and apparently it came with a complementary car wash after the service, however, my car had just been painted due to an accident. When I ask them if they washed my car, they told me it was my fault because I should’ve asked them if they washed the car. I had already told the clerk that I had just had the car repaired From the accident, that’s why I was there getting a tire.I would’ve thought she would’ve asked about a paint job. I’m just upset because three grown men stood there and told me it was all my fault.