Marlen Blanco

I recently brought my car in for service and received a message recommending several additional services that my vehicle did not actually need. When I got back into my car, I noticed that everything from my glove compartment had been left scattered, most likely after checking the cabin air filter. Nothing was placed back the way it was. Additionally, the floor mat was thrown into the trunk on top of my gym bag and other belongings I had there. I have serviced my vehicles at other Toyota locations before, and they usually leave the car organized and as they found it. Unfortunately, this time the experience was not good. It’s disappointing, especially since this is the only Toyota location close to me. I simply wanted to share this feedback so that future customers receive better care and attention to their vehicles.

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