THOMAS JAY
Tried to buy a suv but they were unwilling to negotiate with me or even counter offer. I made an offer and was basically laughed at, salesman took my offer to someone who makes the decisions and could here them laughing about the offer, came back to the desk and said they were firm on the price, I said OK thank you and left. I drove down the road and purchased a vehicle from one of their competitors. I do not recommend buying a vehicle from this place,
Other reviews
Christine King-Bowker
Jeremy was excellent to work with. He was knowledgeable throughout the process of purchasing our vehicle. Jeremy also told us that if we had any questions to come back and see him. I had a few questions about the technology app's that can be linked to the vehicle, so I went back to see him. Jeremy was very courteous and assisted me thru the process of setting the applications on my phone.
Lori Huston
Pleasant experience
Scott Timmer
Drove down from the quad cities. Wendy Miller was great in delivering us a new 2024 Buick Envista. Highly recommend!!!!!
Whitley Schertz
We recently purchased a used vehicle. On our test drive, we found a cigarette, toy car and water bottle in the van that also had a DETAILED sticker on it?? We said it was fine, and no biggie. We drove 1 and 1/2 hrs to get there knowing we would be wanting to purchase the van because of the things that were specific to the vehicle. We also left with 58 miles until E because the gas person was gone??!???! And a promise for a full tank and detail at a later date. ON THE WAY HOME we realized our high-beam lights would not work. After we arrived home we tried out our (per advertisement) rear entertainment, that turns out did not work!!!!! We have also had issues with the gear shift not working, and not wanting to start. We called that week to get these things fixed, because well... we just bought it and these things were not noted to be defective!! We brought it in to be serviced, when I arrived there was talk about us having to pay for the services which is NOT okay! They then 'had to talk to the sales person to confirm' after FOUR hours, with my 3 month old twins..... they said they replaced the bulbs, and a battery in the key fob but could not replace the DVD player because it was aftermarket??? WHY advertise for it when it DOESNT WORK - FALSE ADVERTISEMENT??!?!?!! We have been in contact with them a few times to make the issue right, but they only promise us a tank of gas, a detail and a wash. HA! What a joke. We could have done all of this at home, but we were hoping to be treated fairly. Wrong, terrible service!!! Purchased under Logan and Whitley Alexander