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Employee

Steve

Steve is a technician at Deery Brothers Inc. in West Burlington, IA, named in 35 verified reviews averaging 4.8★ (94.3% positive).

35mentions
4.8★avg rating when named
94.3% positive
The entire experience was awesome. In the process of moving here, I was doing some 'window shopping '. I contacted the online service team and was referred to Steve. Steve reached out and guided me through everything. We found the right truck when I got here and Steve and the team made the purchase easy and got me off and running quickly. I would definitely recommend Deery Brothers for your next car or truck purchase.
Marty Ferdig

Reviews mentioning Steve

November 23, 2025

Marty Ferdig

The entire experience was awesome. In the process of moving here, I was doing some 'window shopping '. I contacted the online service team and was referred to Steve. Steve reached out and guided me through everything. We found the right truck when I got here and Steve and the team made the purchase easy and got me off and running quickly. I would definitely recommend Deery Brothers for your next car or truck purchase.

Response from owner

Thank you, Marty, for your wonderful review! We're glad to hear that Steve and the team made your experience smooth and enjoyable. Your recommendation means a lot to us!

November 23, 2025

November 20, 2025

Lisa Harvey

Steve, the salesman was very kind, patient, informative and helpful. I felt no pressure and the finance department worked diligently to keep my payments low as well as get me a good intrest rate. Very satisfied Lisa Harvey

Response from owner

Thank you, Lisa! We're glad to hear that Steve provided you with such a positive experience and that our finance team was able to assist you effectively. Your satisfaction means a lot to us!

November 21, 2025

October 19, 2025

Nikki Randall

steve was very helpful with getting all the paperwork set up to buy my vehicle. he was very friendly and a good guy. kyle in the business department was very friendly and funny, he helped me get everything worked out and finalized my paperwork. love this place

Response from owner

We appreciate your review and are pleased to know our team took great care of you. Thank you for sharing your experience with us at Deery Brothers.

October 19, 2025

October 10, 2025

Richard Housman

One of the least stressful and most pleasant experiences I’ve had acquiring a new vehicle. Many thanks to Steve Donald and the Deery staff. I look forward to continuing the journey with you!

Response from owner

We're glad to hear about your positive experience with our team. Thank you for choosing Deery Brothers. Wishing you enjoyable journeys in your new vehicle.

February 3, 2025

July 29, 2025

Carol Boller

My husband and I drove over 1 hour to this Deery dealership. We came prepared to buy a new 2025 Nissan Kicks. We couldn’t ask for a better car buying experience! Steve and the finance manager took great care of us! Steve was very professional and knowledgeable. He went over the technology for the vehicle and answered our questions. Every car dealership should have a “Steve”. 😁

Response from owner

Thank you, Carol, for sharing your wonderful experience with us! We're glad Steve and the finance manager provided you with excellent service as you purchased your new Nissan Kicks. Your kind words mean a lot to us!

July 29, 2025

July 13, 2025

Chris Hamilton

Steve was great to work with-no pressure

Response from owner

Thank you, Chris! We're glad to hear you had a great experience working with Steve; he truly makes the process smooth and enjoyable.

July 13, 2025

May 3, 2025

Lindsey Springstroh

I live in Chicago and worked with multiple dealerships in my area to try to find the exact car (trim level, interior/exterior color combo) that I wanted. After having my deposit on file with a Chicago-area dealership for TWO months, they finally turned to me and said that they just couldn't get the car that I wanted any time soon. So I expanded my search area, which led me to Deery. Luckily, they had the exact car that I wanted already headed their way from the factory on the freight truck, and I was able to snag it. The sales rep that I worked with was Steve Donald, and he was excellent. He was very communicative, honest, and made me feel like he valued my business. When it came time to pick up my new car, my parents drove me out to Deery (an approximately 3 1/2 hour drive). All of us were impressed with the dealership itself, and with all of the staff that we encountered. My dad even said that next time he needs a new car, he'll consider buying it from Deery, even though there are countless dealerships closer to where he lives! Steve spent probably close to an hour showing me some of the key features on/in my new car, which was very helpful before I hit the highway to make the long drive back home. I highly recommend Deery, ESPECIALLY if you're feeling frustrated/strung along by other dealerships! Five stars!

Response from owner

Thank you for sharing your experience with Deery Brothers. It's good to know that our team made the process smoother and more pleasant. Safe travels in your new car!

May 3, 2025

February 22, 2025

Reggie Van Gleason

Helpful sales rep made for a easy test drive and helpful purchase process. Much easier and painless than expected. Recommend Steve Donald!

Response from owner

Thank you, Reggie! We're glad to hear that you had an easy test drive and a smooth purchase process, and we appreciate your recommendation of Steve Donald.

February 22, 2025

February 9, 2025

Jim Kennelly

I called about a car they had advertised. The sales manager referred me to one of his sales man, Steve. I had some questions about equipment on the car over the phone. Steve went to insure the vehicle was there and was what I was looking for. We arranged a time to meet and look at the car. Steve had the car ready and we test drove it and they looked at my trade. We rapidly made a deal on the car and met Brandon the sales manager. I purchased an extended warranty, financed the car and departed the dealership 4 hrs later. Very pleasant experience.

Response from owner

Glad to hear you had a positive experience with Deery Brothers. We appreciate your feedback and hope you're enjoying your new car with the extended warranty. Have a great day!

February 9, 2025

December 28, 2024

Mike Nicholas

Thank you Steve for the great deal on the CX30! The wife loves it :) I will be back when I am ready to purchase my next vehicle.

Response from owner

Thank you, Mike! We're glad to hear you and your wife love the CX30, and we appreciate your kind words about Steve; we look forward to assisting you with your next vehicle purchase!

December 28, 2024

December 6, 2024

Wirth315

As a former auto dealer myself, I only patronize dealers who do not overcharge (Toyota tax) with forced add-ons or fees. It’s rare in today’s (sellers) market. Why? Because they can. I’m happy to report that Deery Brothers makes the cut. Steve Donald was a pleasure to work with and the entire RAV4 transaction was quick, easy and transparent. Appreciate Steve staying past close on a Friday eve and not rushing any of the process. We also met the owner who was busily working / leading by example at a dealership who values customer relationships. Old school values that are appreciated and will ensure their success in the future.

Response from owner

Thank you for recognizing the efforts of our team. It's great to hear that your RAV4 experience at Deery Brothers was positive and transparent. We appreciate the acknowledgment of our commitment to customer relationships and values.

December 6, 2024

October 17, 2024

jim hartrick

My sales person Steve Donald was very helpful and professional. Would definitely recommend him to others and will buy from him in the future.

Response from owner

We're pleased to hear you had a great experience with our team at Deery Brothers. Thank you for the recommendation, and we look forward to serving your needs again.

June 10, 2024

May 23, 2024

Jim Horras

Our recent experience was very very good. We have dealt with Deery Brothers several times and have worked with Steve Donald in purchasing 3 of our most recent automobiles. Assuming that Deery Brothers continues their history with us of fair and honest dealing we will be purchasing another new vehicle through Steve in 2025.

Response from owner

Thank you for choosing Deery Brothers for your automotive needs. We appreciate your continued trust and are pleased to hear about your repeated positive experiences with our team. We look forward to serving you again in the future.

May 23, 2024

April 27, 2024

melann noble

Getting my first car was a pretty cool experience, and I gotta give a shoutout to Steve Donald for being an awesome salesperson. Seriously, he knew his stuff and made the whole process easy. From helping me choose the right car to sorting out all the paperwork, he was on point. Thanks to Steve, buying my first car was a breeze!

Response from owner

We truly appreciate your positive feedback for Deery Brothers. It's good to know that our team was able to facilitate the process and that you found them knowledgeable. We're here should you have other vehicular needs in the future.

April 27, 2024

March 15, 2024

Marla Rigg

Steve was very patient with our requests and was able to quickly pivot when the computer system went down. He continued to give us the best service while IT got the computer back up and running. I would definitely return to buy another car from Steve and I trust his opinion and guidance.

February 16, 2024

chris Alberts

I have bought multiple vehicles in my life so far and my most recent was the best experience yet!! I bought my dream truck (a Toyota Tacoma) with the help of Steve Donald and let’s just say one thing above all! Steve is the best of the best salesmen! I didn’t feel pressured or stressed and Steve was so kind and answered all of our questions with the UTMOST understanding. He was not only very kind but was the most helpful and personable salesperson I have ever met. My husband and I felt very comfortable during the entire duration of the visit and seriously couldn’t be happier overall! Not only did I drive away with my dream truck but we also walked away with a new found friendship. A huge thank you to Deery Brothers and a very personal thank you to our new buddy Steve!

October 4, 2023

Tatiana Connolly

Steve Donald was extremely patient, knowledgeable, friendly and professional. I felt no pressure into buying anything, I was exploring my options and Steve kindly guided me through the process. And at the end was able to find the perfect car for me.

August 7, 2023

Stephanie Knutson

Our salesperson, Steve, was excellent. I truly hate the car buying experience, but Steve was laid back and didn’t pressure us at all. He even expedited the sales process so we were able to leave in time to pick up our son from daycare. Three cheers for Steve!

Response from owner

Thanks for your business and for taking the time to leave a review. We have passed your kind words onto Steve!

September 11, 2023

July 5, 2023

T H

The worst dealer I’ve ever interacted with, flat out. They had a vehicle I wanted so I called them and was informed they only do wire transfers or after 10 days and a cashiers check clears they would release the car. That’s not business works. The only good thing they did for me when I arrived was pick me up at the airport. When I first went to look at the vehicle I was told “we just did a detail on it” popped the hood and it was dirtier than all get out. The vehicle had residue on the trunk lid from what looked like a sticker but since I was driving 7 hours back I said “guess it’s kinda late for a detail”. Went into the finance office to sign paperwork and was originally told they’d do my title papers and send them to me in the mail but I had already confirmed with Tim that I’d be leaving that day title and keys in hand. Kyle went to confirm and then handed me back the title and said it was all good. I asked if it had been filled out and he said I should have no issues. I drive the car to a food place to wait out the tornado warning and when I went to move the car at the restaurant the vehicle wouldn’t start. Battery cables were loose, tightened them up enough and went back to the dealer to tighten them up completely and then realized the wiper blades were about as old as the car. Drove off and for 7 hours the car had no issues on the way home. The following day I went to put the vehicle in my name and couldn’t because the title was not filled out. I had to overnight the title back to the dealer and then they sent it back but didn’t cover the charge, even though it was their mistake. Then when I went to take a look at the car realized all of the rotors on the car were basically trash and the barrels on the wheels looked liked they’d never been cleaned. Positive note Steve and Kyle were nice, downside their company sucks and the excuse “that’s policy” was used. I hope this is an oddity but I cannot recommend this dealer to anyone. In fact I’ve instructed a few people to steer clear and go somewhere else.

April 2, 2023

Lexi

Steve was amazing! Got me into the car I wanted ! Quick and easy deal. No bumps or issues. Great customer service ! Give this man a raise !

Response from owner

Alexis, We agree Steve does a great job and we are fortunate to have him on our team! Thanks for your business and enjoy your new car!

April 21, 2023

February 6, 2023

Heather Schramm

Steve was amazing! We love our vehicle.

Response from owner

Thanks for your business! We love to hear you are enjoying your vehicle! We will pass on your kind words on to Steve!

February 25, 2023

December 27, 2022

Cody Mangold

I bought a work truck from Derry Brothers. I had Steve Donald Sales Consultant and he was great to work with. He's down to earth and easy to talk too. I felt no pressure and the whole experience was very good. Thanks again!

Response from owner

Thanks for your business! We agree Steve does a great job! We are fortunate to have him on our team!

February 25, 2023

March 2, 2022

Mike Delaney

Saturday, Feb 26, 2022, lease second car from Deery Brothers. Very pleased with dealership, representative Steve Donald, finance department, and service department. Great experience all around.

Response from owner

Mike thank you so much for your business! Enjoy your new ride!

March 2, 2022

December 22, 2021

Sue Middlekoop

We were looking for a Cadillac XT5. They had several to choose from. No other dealer we looked at on the internet had the amount of vehicles Deery had. I talked to Steve Donald. Made an appointment to look and purchase. Steve and everyone else that helped us there was very thorough and explained everything. Before leaving my phone, radio system and Onstar were set up and ready to use. Steve comes highly recommended . We’ll be back for future purchases. Not only did we buy an amazing vehicle, we also gained a friend.

Response from owner

Sue, Thanks for your business and for such a great review! Steve Donald does receive a lot of compliments from his customers and we are proud to have in on our team!

January 13, 2022

November 21, 2021

Louisa Wang

I was refer to Deery Brothers by a trusted friend. The rest is history. They have magic to make someone like me feel very comfortable which is very rare when I am dealing with most of sales in other dealership. One thing close the deal for me is, in today's market when everything is in shortage, they actually have the car I want in stock. For 100 year old dealership, their website is also very tech savvy, super fast, updated and easy to use. Thanks to Steve Donald for special service to answer out of town buyer endless questions. Highly recommended!

Response from owner

Louisa, Thanks for your business and great review! We agree Steve does a great job and we are glad to have him on the team!

January 13, 2022

September 21, 2021

Patty Jade

I was blessed to have Steve Donald as my salesman. He was awesome! I called ahead of time to let him know what vehicles I wanted to test drive and he had them up front and ready to be driven. Very knowledgeable, helpful and friendly. Spent the whole morning working with me to get the vehicle I wanted and I couldn’t be more pleased!

Response from owner

Patty, Thanks for your business and great review!

January 13, 2022

March 19, 2021

Jose Galvan

My wife and I had a great experience with Steve Donald. He was friendly, knowledgeable, and fair. We were really happy with the process and would definitely work with Steve in the future. It was also really nice that they mailed us a couple things we had left in our trade-in.

Response from owner

Jose, Thanks for your business and great review!

January 13, 2022

October 12, 2020

just me recording videos by myself

It has been a great experience going back and fourth talking with Steve Donald about buying a vehicle he's been the most helpful and caring person I've met trying to buy a car. I highly recommend buying from here ask for steve tell him Richard sent you.

Response from owner

Thanks for a great review Richard! We have passed your kind words onto Steve.

November 20, 2020

June 13, 2020

Shaun OBRIEN

I read most of the reviews Derrys is the reason I've decided on getting a car from them I've talked 2 Steve/Tim very friendly they both understand what I'm going through right now Steve is very helpful of what I'm looking 4 he explained everything 2 me today Steve show me a car that can fit my budget got a tour of the service overall I'm 100% impressed I finally got a car/deal done today Steve was busy with our customers they have had Craig talk 2 me very nice person 2 talk 2 then talk 2 mark very nice as far as test driving/all the paper work it was quick/overall it's a very nice place 2 talk2 what they say they 100% there word on it highly recommend Derrys 2 any one today I had a blow tire there service department help me out took care of me explain 2 me y the tire was blown it's my 1st time doing business with them overall today they did a great job overall sales/service is great

Response from owner

Shaun, Thanks for your business and a great review!

July 6, 2020

January 28, 2020

Tamara Nunez

Blake was especially helpful and spent several weeks answering my questions and helping me make a decision. Steve was great helping us close the deal.

Response from owner

Tamara, Thanks for the kind review of your experience! We have passed your compliments to Blake and Steve!

January 28, 2020

August 31, 2019

Celsey Conger

Just purchased my Equinox and Steve Doneld made the experience excellent!!

Response from owner

Thanks for your business and great review! Enjoy your Equinox!

August 31, 2019

August 27, 2019

Melissa Hobbs

Steve Donald did an excellent job of listening and offering available options. We purchased a 2019 Rav4 XLE Premium and will be repeat customers. Thanks much Steve!

Response from owner

Thanks for the great rating!

October 15, 2019

August 6, 2019

Dana Hendrickson

Stopped in Deery Brothers actually by accident and met Steve Donald. So glad we did! Looking for an extra car, he made the experience effortlessly. He was very friendly and attentive to what we were looking for. We never felt pressured. I highly recommend talking to Steve Donald with any and all car questions. We will definitely go back to Deery Brothers in the future.

Response from owner

Dana, Thanks for taking the time to share your experience! Steve does a great job for our customers. We appreciate your business!

August 6, 2019

October 9, 2018

Sarah Littlefield

I purchased the 2015 Equinox from Deery Brothers in West Burlington, IA. My fiancé and I liked the vehicle during our test drive, but we felt very manipulated and rushed in our decision making process. We came in to test drive a 2014 Traverse that was listed for $13,500. We made it clear to our salesman Steve Donald, that we wanted to be lower than that price, or right at that price if the deal was right with the mileage on the vehicle, year, and any problems with the vehicle. We really liked the Traverse and were told that “they” couldn’t make it work in our price range. We were told that “he”, I’m guessing the sales manager, brought the price all the way down to what the dealership had into the car, and still couldn’t make the deal work. Franticly, our salesman said that there may be a deal that they could make work; we had to go because I had to get to work. We saw the list price of $16,100 on the window of the vehicle and knew that that was not in our price range. Steve made the comment that “he” is coming way down on the price for this vehicle and that “he” doesn’t usually do this. He was really pushy and forceful that I made this deal. I have never in my life met someone as passive-aggressive as Steve Donald. I have never in my years of purchasing vehicles, which I have purchased my fair share, have ever felt so manipulated, mislead, and disrespected as I did at Deery Brothers. I felt as if I were being discriminated against due to my age, which is 22 years of age, with the way the salesman was talking to me and the way everything was misleading. I could not even get an oil change because Steve told me that it can damage a vehicle if it is changed before the oil percent is below 10%. I have never heard of such a thing before, I just wanted a fresh oil change, along with the free one I will receive in the next 6,000 miles. I did not want to have to come back in 1,000 miles just for the oil change, since I live one hour away. Steve refused to help us out on that. Steve again insisted that we were getting a good deal and did not make any mention of the price of the vehicle after I asked repeatedly. I asked and he would distract us with the car buying process and repeatedly used the phrase “you are getting a good deal.” I then went into the financing office and began to sign more paper work. I was told that the price was going to be $22,000 and some old dollars, but since we put $500 down, it was going to be $21,000 and some odd dollars. I was a little leery on the price, as I did not want to be higher than $20,000 all in with the left over from the Sonic that I traded in plus the gap insurance and the extended warranty that was mentioned. My thought process was that I was getting the equinox for the $13,500, which was the price of the Traverse, plus the $5,500 left over inequity from my previous car loan, plus the extended warranty and gap insurance, leaving me at the $21,000 in debt that was mentioned in the financing office. When I got home and looked at the financing papers we noticed that I was in fact $26,000 in debt which was not what I thought was agreed upon and was not what we wanted at all. This price was never mentioned, and this is why I feel manipulated and mislead during the whole process. When I saw that, I just wanted to opt out of everything. This deal was very misleading to say the least, and I couldn’t even get a full tank of gas. I felt like Steve was very unprofessional with his words. I mentioned that I had filled up the car the previous day and wanted at least the 12 gallons in the new vehicle. Steve said that could not happen so I made the joke that I was going to syphon the gas out of the Sonic, since they couldn’t give us a full tank, and Steve said “be my guest.” I find it very hard for me to recommend this place to someone as we feel very manipulated, blinded, and I was not treated with any respect, I have never in my life had such a bad experience purchasing anything. I am posting this review on behalf of myself, and Derric Littlefield, who purchased the vehicle.

Response from owner

Sarah, Sorry to hear you had such a poor experience. We strive to provide good service no matter what our customers' age. It is also company policy to have everything disclosed regarding pricing of the vehicle and any other products our customers purchase in writing and we require all our customers to sign a motor vehicle purchase agreement and financial contract stating all of the terms of the sale. This best practice helps make sure customers are clear on what they are purchasing and what they are paying for the vehicle and products they choose to purchase in writing. We will review the terms of your car purchase and make sure everything is in order as well as share your review with our staff so they may reflect back to your experience and possibly learn if they could have conducted anything differently. Thank you for taking the time to leave us feedback.

October 9, 2018

May 14, 2018

Trisha Kennedy

We road tripped 2 hours on a Saturday morning, after finding a few camaro convertibles online. We were met by Steve Donald, who gave us specs on every camaro they had on the lot. He was thourough, not pushy, asked questions, listened, and got us in a test drive within 20 minutes. Finance was a breeze. He took the time to call a lender and ask him to knock off a few months of the term. Saving us $2500. AWESOME! Straight forward dealer.

Response from owner

Trisha, Thanks for your business and great review! Steve does a great job and we will pass on your compliments! Enjoy your Camaro!

May 14, 2018