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Deery Brothers Inc.

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michael hamma

January 31, 2018 · review of Deery Brothers Inc.

Buyer beware, deery brothers will not stand behind their warranties, they go out of their way to screw customers, very poor customer service.

Response from owner

Michael, Please give me a call at your earliest convenience. I was startled to read your review. We do not actually have any warranties that are direct from Deery Brothers we are a franchised dealer that can perform work on vehicles for the manufacturer warranties. We also offer extended service contracts from another company. If you are having a hard time getting something covered by a warranty company I would love to investigate and see if we can work with the manufacture or extended service contract company and get your problem resolved. Terry Mertens General Manager Deery Brothers, Inc. (319) 752-6000

February 5, 2018

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Other reviews

January 16, 2023

Katherine Crow

My car was taken in when I arrived 10 minutes early. Oil change and rotating tires was done in under an hour. I was very happy for that.

May 16, 2024

Rod White

While communication with the Service group leaves something to be desired, the courtesy and work is very good. All communication runs through your assigned advisor, my opinion is that role is overwhelmed. My advisor contacted me late afternoon the day I left our vehicle, unfortunately I did not have my phone close so he left a message. The next morning try as well as I could I wasn’t able to make contact with him. He got the work done, but due to what was probably a multitude of responsibilities on his plate it was noon before I actually spoke to him. The vehicle was repaired but before g vacuums of communication is not comforting.

July 23, 2025

Daniel Dingman

My experience was very good

July 12, 2024

Melissa

We always get great service!