Tyler Thompson
The sale representatives are terrible the lying and lack of communication will make for a bad experience. Having actually met Brad Deery before I know he would be furious with how it’s being ran! One of the employees said they would take most any offer because it’s slow right now and now I know why! The customer service is literally that bad that it ruined what is supposed to be a good experience. I wouldn’t use them again. Definitely time to clear house and start again!
Response from owner
June 27, 2025
Other reviews
Mat Krenisky
Overall a poor experience with the service department. 97 dollars for an oil change to find out an AC Delco filter was installed on a Toyota. When you go to a dealership and pay a premium they should go OEM filters. I did notice it instantly and went and had a discussion with the parts manager. Yes it’s compatible with my engine, but the problem is there was no communication between me and the dealer regarding the fact an oem filter wouldn’t be used till after. Won’t be coming back.
Bob Steinman
Tyler Schilson, our sales consultant helped us get the car and the deal we wanted. Kudos to Mark, the Sales Manager for the follow through. Shop Deery Brothers for sure!
Brandi Gall
Under warranty. Told unable to follow through with promises. Scheduling service is a nightmare.
Louise Butherus
Replaced ac/heat blower motor, nice and quiet now.