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Deery Brothers Inc.

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Tristan Dravitzki

September 21, 2020 · review of Deery Brothers Inc.

I drove all the way from Lincoln Nebraska to Iowa and I come to look at this vehicle I am going to test drive and I found 6 spots where paint had come off of this vehicle completely and nothing was stated online about it and the dealership failed to even repair the paint before selling it, and the car had 0 accidents. Also the vehicle rattled a lot when I test drove it and they had no idea about it. If I was any potential customer coming to this dealership. RUN AWAY!

Response from owner

Tristan, Sorry we inconvenienced you. It was our used car manager's understanding that you were planning on being in Des Moines when you asked us to have the vehicle brought to Des Moines from West Burlington, IA. We certainly would not have sent drivers on a 320 mile round trip if we thought you would not be pleased with the vehicle. After reviewing your photos I agree we should have sent you additional photos of the paint chipping. As we discussed the rattle was a spare tire that was loose and that has been addressed. From our discussion it sounds like you really should consider purchasing a later model or new RAV4 in lieu of a five year old vehicle with over 101,000 miles on it if you are wanting something with less wear and tear. However I will send you a video of the touch up that has been done to the vehicle incase you are still interested. If you decide to purchase the vehicle we will not be able to pay drivers to bring the vehicle to Des Moines again you will need to actually make the trip here to West Burlington. Terry Mertens General Manager

September 21, 2020

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Other reviews

April 28, 2025

Carlos Bolden

I had a fantastic remote buying experience with Deery Brothers! Rayne Schmitz was incredibly helpful and thorough from my first call through the delivery of the vehicle. Buying sight unseen can be stressful, but Rayne kept in constant communication (even on his day off!) and made the entire process seamless. Even after the sale, he’s been a great resource. Highly recommend working with Rayne and the team at Deery Brothers!

June 1, 2020

Eddie

Quick could have done better with windows and tire pressure but pretty good

November 19, 2022

Dana Gravesen

Wendy Miller was wonderful to work with. I was in the market for a very particular trim of the Spark, and Deery Bros had it. I contacted them on a Friday afternoon, and had an appointment for 8am the next day. Wendy explained everything about the vehicle to me, took me on a test drive that allowed me to see how the car handled on hills, the freeway, and on city/suburban streets. After I decided to purchase the car, she also clearly explained more of the electronic features of the car I wasn't familiar with. Deery gave me a very fair amount for my trade, and I will be recommending them and doing business with them again.

March 26, 2017

Michael R

Very poor customer service in sales. Didn't have good prices either. Got a better price and nicer people across the street at Shottenkirk.