Thomas Hoffa

Response from owner

Thomas, Sorry you are experiencing issues with your vehicle. You did, however, indicate with your signature your understanding when you purchased your eight year old vehicle that you were responsible for any future repairs and maintenance on several documents stating the vehicle was offered for sale "as-is'. We encourage all of our customer to take advantage of an extended service contact to cover future repairs. The documentation from your purchase shows your signature declining an extended service contract. This demonstrates your full understanding that you were fully responsible for all future repairs. As a business owner I am sure you also encourage your customers to protect their investments. Also with you being a business owner I am confident you understand this policy as the website of one of your businesses contains the following disclaimer: "AS IS" And "AS AVAILABLE" Disclaimer The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected. Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components. Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law. Terry Mertens General Manager (319) 752-6000

November 15, 2025