marian sargent
The initial scheduling was delayed, but my vehicle was repaired in 1 day, and I was able to rent a replacement right through their dealership. Easy pick up/drop off.
Other reviews
Cassandra Webster
I would recommend you DO NOT go here, customer service was poor to say the least! Is taking forever to get our title to get our vechile registered and licensed and when we would call to get updates they would rudely say they have up to 30 days to get it to us! That is after I had emailed them asking when we would be expecting it and NO Reply back!!! We have 3 days til the 30 days are up and its a Friday! When another family member bought a vechile the same day at another dealership in Burlington, Iowa and got their title 2 weeks ago!!! This was Not the first time we have bought from a dealershipn but we HAVE NEVER had the problems we have had through them! If I could leave no stars I would! Very disappointed in their customer service!
Khalen Jones
I was thoroughly impressed with my sales and service experience at Deery Brothers of Dubuque! David Palton was transparent, patient, and understanding. Not once did I feel pressure nor anxiety which often come with a car buying experience. He was also very personable, which made it a fun experience for me and my family. David listened to all my questions, and worked for me. I was very satisfied with a fair trade and great price on the newer vehicle. Once purchased, I had a minor service issue that arose, and David responded to my phone call instantly; and not only that, got me in and taken care of right away! They took care of the service cost and were kind about it. David and Dan took excellent care of us and made it the best experience possible. I would recommend this dealership to anyone, any day!
Chad Palmer
Amanda is a service Goddess! She knows how to treat customers and makes me want to not only come back, but recommend others ask for her. Great job Amanda!
Don Den
Definitely customer comes first organzation. Jim Smith is knowledge, professional, and easy to work with. Technician was quick and spot on with diagnosis.