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Deery Brothers Inc.

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Malissa Smith

October 21, 2019 · review of Deery Brothers Inc.

I never feel like I'm a valued customer when I go there. It always seems like everything is rushed or I'm being pushed to the side. I was explained one thing when I purchased my vehicle but when I come time to service it there's another story. No matter how early I come in for service there's always a excuse on why they can't get me in. They always tell me that I have to make a appointment or come back at a later time. I just stop wasting my time. Today I called in to find out that I had a maintenance warranty and all the time they have been charging me when I was going there. I wouldn't recommend them to Anyone.👎

Response from owner

Malissa, Sorry you have not had a great experience with us. Although a reservation is not required to have service work performed we recommend setting a reservation as this ensures we are able to service your vehicle in a timely manner. Sorry we did not keep you notified that you had a car care plan. We are happy to reimburse you for any services you had performed that are covered under your maintenance plan. Just reach out to Terry Mertens, our general manager. Have a great day!

February 15, 2020

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