Garvin Weitzel
Service Manager was very friendly. All employees on duty smiled at me and were pleasant. Appreciated the complimentary coffee and water.
Response from owner
September 11, 2023
Other reviews
Bud Carruthers
Oil change completed very quickly.
Laurie Stokes-Woods
My dad bought a new Camry from here in 2012. He has been the only owner. I called today to get copies of the records from when he purchased the vehicle. I know he paid for protective coating, but I am unable to prove it without the original records. The dealer does not have the records, as they say the records are too old. This seems like a big miss to me, but this is the case. It's really unfortunate as my dad has been placed in assisted living and we are trying to organize his records the best we can. If you have a parent that has bought from here, get the records immediately in your lock box. The dealer does not keep records past a certain date.
Jeremy Stecklein
I had purchased a Jeep from Deery Brothers in West Burlington on 8/1/2011. The salesman had told me the tred left on the tires were %50. I took my Jeep to a tire dealer and they said i had a lot less than that left on my tires. I called back and spoke to the Shop manager and he didnt want to do anything for me. He said bring the Jeep back to us and we will look at it and let you know if there is anything we can do. I live 1.5 hours away from them so it would be a 3 hour round trip to just see what they will do for me. Another thing they told me that the drivers door lock is loud when you unlock and lock the door. I was fine with that i dont care if it is loud when it locks or unlocks. After i left Deery Brothers we went to get some food. I locked the doors and went inside. when i came out I didnt hit the unlock on the key pad and the door was still unlocked. So I played with it for a little bit and found out that i cant lock my drivers side door with they key pad. I have to hit the lock on the key pad and put my key in the door and lock it that way. I cant even use the lock inside the Jeep to lock it when i try its like its stuck and I will break it if I push to hard. So I had called the dealership back yesterday the 24th of August and spoke with Bradford Deery the owner. Told him what was going on and he was kind of the same way as the shop manager and keep saying it was a as is car. I told him I was mislead about the quality of the tires and was not told that the drivers door didnt lock right. He still said it was a as is sale. Well we had ended the call on that note. About 5-10 mins later i had a missed call. Brad had called me back and said he wanted to make this right and to call him back so we could figure this out. He told me that they will fix the driver door lock and give me 2 new tires at NO COST TO ME! I will continue to do business with this dealership becasue of the way he stepped up to the plate to handle this. Thanks again Brad for doing this for me and not losing a customer for the rest of my young life.
teri ford
Not your typical car buying experience! From the moment we contacted Deery Brothers to set up a test drive appointment we had a good feeling. The salesman was very patient and not high pressure at all, unlike several other dealerships we encountered on our new car endeavor. We purchased a new Mazda CX-5 from Deery Brothers and would highly recommend this dealership if you want a fantastic car buying experience!